• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Free Accounts Inactivity
  • Top Notifications
  • Account Dashboard
  • Quick Whois Search
  • Say NO To Pageloads

02 Contact Lists(40)

  • Mattermost Integration
  • SIGNL4 Integration
  • RocketChat Integration
  • Google Chat Integration
  • Blacklist Monitoring Webhook Notifications
  • Remove entry from Contact List

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Blacklist Monitors – Summary
  • Blacklist Monitor Report
  • Set rDNS or IP address as Label
  • Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
  • Add extra monitors to your order
  • Add multiple entries at once

04 Uptime Monitor(74)

  • Nameserver Monitoring
  • Add a PING/Service Uptime Monitor
  • Reset Uptime Monitor History
  • Show Monitored Target In Uptime Reports
  • How to change Contact List
  • Downtime Notes

05 Server Monitor(47)

  • Misconfigured Network Interface Name
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Software RAID Monitoring
  • Install the HetrixTools Server Monitor Agent
  • Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

  • Uptime Percentage Period (per status page)
  • How to remove Incident from Status Page
  • Categories
  • Add an announcement to your Status Page
  • Create a Status Page using Group Actions
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • Upgrade your plan
  • Placing A New Order
  • Account Credit
  • Change Billing Cycle
  • Pay via Stripe using Bitcoins
  • Turn on/off automatic payments

08 White Label(11)

  • Accessing Your White Label Reports
  • White Label is not package exclusive
  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Partial/Full White Label
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • In-House Support
  • Live Chat
  • Which Support Desk Is This?
  • Viewing Your Tickets
  • Opening A Ticket
  • Disable Bulk Report Title

10 Settings(21)

  • Sub-Accounts
  • Enable Uptime Monitor Plain Text Email Notifications
  • Sub-Account – Switch Account
  • Set An Avatar
  • Dark Mode
  • Sub-Accounts Access Levels

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • Earnings Calculator

12 F.A.Q.(40)

  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How can I remove or edit the label of multiple monitors at once?
  • Why should I blacklist check & blacklist monitor my IPs?
  • Pingdom Alternative
  • How do blacklist notifications work? When do I get notified?
  • Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Enable automated data access for your Microsoft Outlook SNDS account
  • Markdown
  • How to set up Keyword Monitoring
  • Blacklist Check vs. Blacklist Monitor
  • Delisting your blacklisted IPs
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Blacklist Check API
  • API Uptime Monitor Maintenance Mode
  • API – Delete Blacklist Monitor
  • v2 List Blacklist Monitors
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Understanding our APIs

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.34 – SMTP Monitoring
  • v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
  • Schedule Recurring Maintenance
  • v0.9.17 Beta – PushBullet / PushOver / Slack Integration
  • v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
  • v0.9.70 – Changelog

17 Common Errors(11)

  • Connected, but no SMTP banner received within Xs
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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