01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Say NO To Pageloads
• Top Notifications
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• Zenduty Integration
• PagerDuty Integration
• Splunk/VictorOps Integration
• How to ping a User or Role in your Discord notifications
• Opsgenie Integration
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to change Contact List
• Pagination & Monitors/Page
• Set rDNS or IP address as Label
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Paid vs. Free – Blacklist Monitoring Email Reports
• Blacklist Monitor Report

04 Uptime Monitor(74)

• SSL Certificate Expiration Date Monitoring
• Select multiple monitors at once with SHIFT+Click
• Uptime Monitoring – WebSnapshots
• Group Actions – Add/Replace/Remove Private Notes
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Accessing Server Monitoring Data
• Reboot Required Warning
• Filter Uptime Monitors Based on Current Warning Status
• Enable Server Monitor Agent Debugging
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Add an announcement to your Status Page
• Incident History

07 Billing(24)

• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• The Basic Package
• Add a new Payment Method
• Remove a saved Payment Method
• What Billing Software Is This?

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Fixed Header
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports

09 Support(10)

• In-House Support
• Live Chat
• Which Support Desk Is This?
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Timezone
• Change Password
• Dark Mode
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How to buy SMS Credits?
• I just added Blacklist Monitors, why am I not receiving notifications?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How do I access my Uptime Reports?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• Markdown
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• v1 Get Server Agent ID (SID)
• API Uptime Monitor Maintenance Mode
• API Explorer
• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• Windows Server Monitoring Agent v2
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.65 – Changelog

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure