To begin, you’ve got to first create a CNAME Record for your desired domain or subdomain that will be used for your White Label reports.
Let’s say you wish to use the subdomain ‘status.yourdomain.com’
Go to your DNS manager and create a CNAME Record for status.yourdomain.com that points to the following alias: reports.hetrixtools.com. (notice the dot at the end, must be included).
IMPORTANT: If you set your DNS record via CloudFlare, make sure that this CNAME record is not protected by CloudFlare.
Once you’re done setting this up, please allow a few minutes for the changes to propagate and then proceed with your White Label configuration on our website.
Our system will not accept any domain or subdomain which is not first properly configured as described above.
If you have any questions or issues, be sure to contact our support department.
If you’re adding a domain/subdomain which is behind CloudFlare or a similar service, make sure to keep it unprotected, so our system can check if it’s properly configured or not.
You can set it to be protected once you are finished configuring your White Label settings.