Add A White Label Domain Name

White Label domains can be used to access your Uptime/Blacklist Reports and your Public Status Pages, via your own domain name, i.e.: status.your-domain.com or uptime.demo-company.com IMPORTANT: Before adding your White Label Domain to our platform, be sure to perform the necessary DNS changes in your domain’s DNS manager, as explained here: https://docs.hetrixtools.com/configure-dns-settings-for-your-white-label-domain/ After adding the […]

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Configure DNS settings for your White Label Domain

In order to use your own White Label Domain on our platform (i.e.: status.your-domain.com), you’ll have to create a CNAME DNS record in your domain’s DNS management platform. The following general steps should apply to most DNS management platforms: Log into your DNS management console (usually provided by your domain registrar, or third party providers […]

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Partial/Full White Label

White Label allows you to customize your reports with your own domain/subdomain name, company logo, title, favicon, page colors, and backlink to your website; while at the same time removing any mention of HetrixTools from the reports. We offer two types: Partial White Label: use your own domain/subdomain automatic full SSL for your whitelabel domain/subdomain […]

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Embed White Label Reports

To start embedding a report into your website, you’ll simply need to find the Action menu of any report in your client area, and click on the “Embed Report” link: A pop-up will appear with the code you will need to copy/paste onto your website: Depending on which type of page you wish to embed […]

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Default White Label Landing Page

The Default White Label Landing Page is the page that gets displayed when accessing your white label domain/subdomain directly.i.e.: https://status.yourdomain.com/ Here’s how to set yours: You can easily set any of your Uptime/Blacklist Reports or Public Status Pages as the Default White Label Landing Page. Go to any Status Page, or Uptime Monitor, or Blacklist […]

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Accessing Your White Label Reports

After you have properly configured your White Label system as described in this article: https://docs.hetrixtools.com/configure-white-label-reports/ You can access any of your monitors’ White Label reports from their Action drop-down menu: Just make sure the report is Public first, so you will not get a 404 error. This works for any of your Blacklist Monitors, Uptime […]

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White Label is not package exclusive

What does this mean exactly? It means that you can have (for instance) one Uptime Monitoring Professional package, and be on the Free Blacklist Monitoring package. You can still use the Partial White Labeling that comes along with the¬†Uptime Monitoring Professional package on any of your Blacklist Monitoring reports. Basically, the White Label system works […]

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Fixed Header

You have the option to configure your header to be either Fixed or not for your White Label Reports. A fixed header will stick to the top when you scroll up or down within your white label reports. The default value for the account is “disabled”, meaning the header will not stick to the top in […]

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SSL Error Accessing White Label Report

If you’ve configured your White Label domain/subdomain as explained in this guide (¬†https://docs.hetrixtools.com/configure-white-label-reports/ ) and you’re getting an SSL Error when accessing your White Label reports, this means that our system was unable to automatically generate the SSL Certificate for your domain or subdomain, most probably due to CAA DNS records on your domain. This […]

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Configure White Label Reports

This documentation article contains outdated info, please find the new article here:https://docs.hetrixtools.com/add-a-white-label-domain-name/ Old Content You can access your account’s White Label settings by clicking on your name or avatar. Let’s go through the White Label settings fields one by one and explain in more detail what they are and how they are used. First of […]

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