You can access your account’s White Label settings by clicking on your name or avatar. Let’s go through the White Label settings fields one by one and explain in more detail what they are and how they are used. First of all, you’ll need a domain or subdomain of your own that you will need […]
Category: 08 White Label
Default White Label Report
You can easily set any of your reports as the Default White Label Report. What does this mean exactly? The Default White Label Report is the report that gets displayed when accessing your white label domain/subdomain. Here’s how to set yours: Go to any report (blacklist, uptime, bulk) and from the Action drop down menu find the […]
Embed White Label Reports
To start embedding a report into your website, you’ll simply need to find the Action menu of any report in your client area, and click on the “Embed Report” link: A pop-up will appear with the code you will need to copy/paste onto your website: Depending on which type of page you wish to embed […]
White Label is not package exclusive
What does this mean exactly? It means that you can have (for instance) one Uptime Monitoring Professional package, and be on the Free Blacklist Monitoring package. You can still use the Partial White Labeling that comes along with the Uptime Monitoring Professional package on any of your Blacklist Monitoring reports. Basically, the White Label system works […]
Fixed Header
You have the option to configure your header to be either Fixed or not for your White Label Reports. A fixed header will stick to the top when you scroll up or down within your white label reports. The default value for the account is “disabled”, meaning the header will not stick to the top in […]
How to set up a White Label Domain or Subdomain
To begin, you’ve got to first create a CNAME Record for your desired domain or subdomain that will be used for your White Label reports. Let’s say you wish to use the subdomain ‘status.yourdomain.com’ Go to your DNS manager and create a CNAME Record for status.yourdomain.com that points to the following alias: reports.hetrixtools.com. (notice the […]
Accessing Your White Label Reports
After you have properly configured your White Label system as described in this article: https://docs.hetrixtools.com/configure-white-label-reports/ You can access any of your monitors’ White Label reports from their Action drop-down menu: Just make sure the report is Public first, so you will not get a 404 error. This works for any of your Blacklist Monitors, Uptime […]
SSL Error Accessing White Label Report
If you’ve configured your White Label domain/subdomain as explained in this guide ( https://docs.hetrixtools.com/configure-white-label-reports/ ) and you’re getting an SSL Error when accessing your White Label reports, this means that our system was unable to automatically generate the SSL Certificate for your domain or subdomain, most probably due to CAA DNS records on your domain. This […]