One of the most important things in the Web Hosting industry is transparency towards your clients. This is why having a public uptime status page would greatly improve your client relationships and boost your credibility as a provider. Allowing your clients to view the infrastructure uptime status and history, even on the bad days when you’ve had downtimes, will only increase their trust in you as a provider.

So we’ve established that an uptime status page is very important, but not just any status page will do. Your uptime status page will need to look professional, it’ll need to be customizable, so it can perfectly match your website template, and it will need to efficiently display the information without confusing the viewer.

In the example below you can see a fully functional uptime status page:


And here’s our own Status page, which is a perfect example of what you can accomplish:

In this guide we’ll go through all of the steps required for you to build your own uptime status page, just like the one shown above. So let’s begin.

1) Adding uptime monitors to your account

You will need to add several uptime monitors to your account, so you can populate your uptime status page with.

See our documentation for adding a website uptime monitor, a service/ping uptime monitor, or a smtp uptime monitor.

Optional 1: you can assign categories to these uptime monitors, so they will be neatly organized in your uptime status page. For more info on categories and how they affect your uptime status page, please see this article:

Optional 2: learn how to arrange your categories in a specific order:

2) Creating a bulk report with the desired uptime monitors

The bulk report will serve as your uptime status page, so you will want to include all of the uptime monitors that you wish to display on your uptime status page into this bulk report.

Begin by creating the bulk report from group actions, as described here:

No worries, you can always add more uptime monitors to your bulk report at any later date: or remove any of the uptime monitors from your bulk report:

3) Customizing your white label system

Now that you’ve got the bulk report, you’ll want to personalize it so it’ll match your website template.

You can learn how to activate and customize your white label system here:

After you’ve set up the white label system, you can simply access your white label bulk report from its actions drop-down menu.


4) Optional: set one of your reports as the default White Label report

In order for your White Label domain/subdomain to lead straight to a report, you will need to assign a Default White Label Report (this can be any Uptime, Blacklist, or Bulk report).

5) Optional: add an announcement and a twitter feed to your uptime status page

If you wish to keep your users informed in real time of your uptime status events, you can do so by adding an announcement to your status page or adding a twitter feed to your status page.

6) Optional: go a step further and embed your status page right into your website or billing system

If you want full and complete customization and integration of the status page into your website or billing system, you can even embed the bulk report, as described in this documentation article:

And it’s that simple. In just a few easy steps you’ve got yourself a beautiful uptime status page to display to your clients.

If you have any questions or need any assistance with setting up your uptime status page, be sure to open a support ticket on our website.

7) Optional: install our server monitoring agent to display server stats on your status page

You can display real time server resource usage (ie: CPU/RAM/Disk/Network/etc) on your status page by installing our Server Monitoring Agent on your server, as described here:

Then you can make these stats public as described in the following article: