This brief guide will address how you can properly track your web host’s uptime by using our platform. Once you get a new hosting environment, may it be shared hosting, a VPS, or a dedicated server, you’ll want to start monitoring its uptime in order to be notified of any downtimes that may be critical […]
Category: 13 Best Practice
How to use the Cron Job Monitor
Once you’ve added your first Cron Job uptime monitor (as described here: https://docs.hetrixtools.com/add-a-cron-job-monitor-heartbeat-monitor/), you will be given a unique URL which you’ll need to use in order to let our platform know that your monitored target is still ‘up’ and healthy. The URL will look something like this: https://sm.hetrixtools.net/hb/?s=uniquestring In this guide, we’ll go through […]
How to use Quick PING
The idea of our Quick PING feature came right from our developers, that needed a quick way of pinging a server during planned reboots without having to manually open their OS terminal, type in the ping command and copy/paste the IP address of the server they wished to ping. So, here’s one of the best […]
Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
Our platform can monitor the IPs that you’ve added to your Microsoft SNDS account, and notify you as these IPs get blacklisted or delisted on the Microsoft SNDS system. To get started, you should first add your IPs to the SNDS platform as described in the following article:https://docs.hetrixtools.com/adding-your-ips-to-microsoft-outlook-snds/ Then you will need to enable automated […]
Markdown
Our system will accept some Markdown text formatting in certain areas of our platform, such as Announcements on Public Status pages (Bulk Reports) and support tickets. The following syntaxes are allowed/accepted: Headers # H1 ## H2 ### H3 #### H4 ##### H5 ###### H6 Italics *Italics* Bold **Bold** Strikethrough ~~Strikethrough~~ Code`Code` Links are automatically parsed by […]
Enable automated data access for your Microsoft Outlook SNDS account
If you haven’t added your IPs to the SNDS account yet, you can do so as explained in this article: https://docs.hetrixtools.com/adding-your-ips-to-microsoft-outlook-snds/ Once you’ve added your IPs to the SNDS account, you can enable automated access to their data. Begin by going to the “Automated Data Access” page on the Microsoft SNDS website: https://postmaster.live.com/snds/auto.aspx If you […]
Adding your IPs to Microsoft Outlook SNDS
Before you begin, please note that you will need a Microsoft Account to log into, so if you don’t already have one, be sure to create one before proceeding with this guide. Start off by going to the Microsoft Outlook SNDS “Request Access” page: https://postmaster.live.com/snds/addnetwork.aspx Add your IP address, or IP range, or IP block, […]
Debugging the issues which caused your downtime
Our support is sometimes asked general questions such as, “why was my website down?”, “other uptime monitors that I use didn’t detect my website to be down. Why did HetrixTools alert me?”, “I just checked my site and it loaded up. Why did I get notified that it is down?”, and so on and so […]
How to create a beautiful Uptime Status page
One of the most important things in the Web Hosting industry is transparency towards your clients. This is why having a public uptime status page would greatly improve your client relationships and boost your credibility as a provider. Allowing your clients to view the infrastructure uptime status and history, even on the bad days when you’ve […]
The importance of ordering your monitors list
We’ll discuss here the importance of ordering your blacklist monitors in order to efficiently use our platform and have an optimized work flow, but the same principles can be applied to your uptime monitors as well. Let’s say you are monitoring a big number of IPs. You’ll want want to sort through them as fast and as […]