Account Settings

You can access your account settings by clicking on your name or avatar in your client area. On your Account Settings page you’ll have multiple Tabs: Account Blacklist Monitor Password Public Key API Access Close Account On the Account tab, you can configure the following account information: Your Name Your Email (please note that if […]

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Set An Avatar

For avatars we use the external known service Gravatar. If your email address is already associated with a Gravatar/Wordpress account, then you’ll instantly see your avatar in our client area without having to do or change anything else. If you do not currently have a Gravatar/Wordpress account, you can simply go to their website and […]

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Blacklist Monitor Color Indicators

Color indicators can help you instantly spot the most recent changes within your Blacklist Monitors, so you can see at a glance which of your IPs or Domains have recently been blacklisted or delisted. The “Report” cell next to each of your monitors can get colored green or red. Green – means that the monitor […]

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Filter Monitors Based on Recent Changes

You can view only those monitors which have recently suffered changes (ie: got blacklisted or delisted), by using the ‘Filter’ option in your Blacklist Monitors dashboard: This way you can see at a glance the monitors that have been blacklisted or delisted within the last X hours/days (based on your selection from the drop-down menu). […]

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Enable/Disable multiple logins into your account

This setting “Enable/Disable multiple logins into your account” can be found in your “Account Settings” under the “Account” tab. If enabled, will allow multiple sessions to be opened into your account at the same time, meaning you will be able to log into your account at the same time from different places and browsers. By […]

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Blacklist monitor change notification threshold

This setting “Blacklist monitor change notification threshold” can be found in your “Account Settings” page, under the “Blacklist Monitor” tab. It determines how many changes our system should detect on each of your monitor in order to trigger a blacklist monitor alert. The default value is set to one (1), meaning that if any of […]

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Stack blacklist monitor notifications for X hours

This setting, “Stack blacklist monitor notifications for X hours”, can be found on your “Account Settings” page: https://hetrixtools.com/dashboard/account/settings/blacklist-monitor/ When we designed the notification system, we wanted to avoid our platform spamming your inbox with notifications, considering that some clients monitor thousands or tens of thousands of IPs. Sending out an email to each one of […]

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Change Password

You can change your account’s password from the “Account Settings” page, under the “Password” tab. You will need to confirm the old password once, and type in the new password twice. You will not be logged out after the password has been changed.

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Close Account

If you no longer wish to use your HetrixTools account, you can simply close it down with just a few clicks from your “Account Settings” page. Please read carefully before closing down your account: – Closing your account is permanent and cannot be undone. – All of your active orders/invoices will be cancelled (if you […]

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Default Reports Per Page For Bulk Reports

This setting can be found in your Account Settings, under the Reports tab: It can be used to set how many bulk reports are shown per each page by default, for all of your Bulk Reports. The default value is 10, which means that ten reports will be displayed per each page, as show in […]

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