01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Say NO To Pageloads
• Top Notifications
• Account Dashboard

02 Contact Lists(40)

• Slack Integration
• ntfy.sh Notifications
• Opsgenie Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Export as Text
• Sorting Blacklist Monitors
• Monitored Blacklists
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• View Blacklist Monitor Changes History

04 Uptime Monitor(72)

• How to whitelist our Uptime Monitoring Nodes in CSF
• SSL Certificate Expiration Date Monitoring
• Repeated Alerts
• Domain Expiration Date Appears Incorrect
• Avoid PING False Positives
• Delete Uptime Monitor

05 Server Monitor(46)

• Misconfigured Network Interface Name (PHP Agent)
• Software RAID Monitoring
• Ignore certain Network Interfaces for Server Monitoring Agent
• Accessing Server Monitoring Data
• Filter Uptime Monitors Based on Current Warning Status
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(14)

• How to create a beautiful Uptime Status page
• Delete a Status Page
• Incident History
• Remove monitors from a Status Page
• Categories
• Create Status Page

07 Billing(24)

• Placing A New Order
• Invoices
• Account Credit
• How to receive Billing emails on a different address
• Paying an Invoice with Account Credit
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Fixed Header
• Add A White Label Domain Name
• White Label is not package exclusive

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Set An Avatar
• Filter Monitors Based on Recent Changes
• Timezone
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• What is Uptime Monitoring?
• My IP (or domain) is blacklisted, how do I delist it?
• Do you offer blacklist delisting assistance?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How can I contact a blacklist’s owners?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Search and Labels
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API v3
• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.64 – The Basic Package
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.74 – Server Monitoring – Running Processes

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)