01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(42)

• PagerDuty Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Blacklist Monitoring Webhook Notifications
• SMS Credits
• Create A Contact List
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Bookmarks
• Add Your First Blacklist Monitor
• Pagination & Monitors/Page
• Autocomplete Search
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

• Uptime Monitoring Webhook Notifications
• Pinned Uptime Monitors
• Edit Uptime Monitor
• SSL Monitoring
• How to change Contact List
• Schedule Maintenance

05 Server Monitor(48)

• Outgoing PING
• What to do if the Server Monitoring Agent isn’t sending any data?
• Using the Server Monitoring Relay
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Install the macOS Server Monitoring Agent
• Run Server Monitor Agent As Root

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• How to order Categories
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Partial/Full White Label
• Add extra monitors to your order
• Turn on/off automatic payments
• Upgrade your plan
• Pay via Stripe using your debit or credit card
• Account Credit

08 White Label(11)

• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page
• Embed White Label Status Pages and Reports

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Viewing Your Tickets

10 Settings(21)

• Dark Mode
• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Change Password
• Show monitor labels in your Blacklist Reports
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• mxtoolbox alternative?
• How to do a Blacklist Check?
• Do you offer blacklist delisting assistance?
• Why is Uptime Monitoring so important? Why should I do it?
• How do I access my Uptime Reports?
• Do you offer free trials?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• How to fill in your Company Info
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• Using the API Relay
• Understanding API Limits
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• HetrixTools Documentation
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• New Server Monitoring Agent Released [v1.05]
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.51 – Changelog
• Abusix blacklists added to HetrixTools

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small