01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• How do Contact Lists work?
• Telegram Integration – Group Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Low SMS Credit Warnings
• Pushover Notifications
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Maximize Workspace
• Blacklist Monitor Change History
• Daily/Weekly Blacklist Monitoring Reports
• Select multiple monitors at once with SHIFT+Click
• Set rDNS or IP address as Label
• Queue Priority

04 Uptime Monitor(71)

• Pinned Uptime Monitors
• Add private notes to your Uptime Monitors
• Search Uptime Monitors
• Maximize Workspace
• Uptime Monitoring Webhook Notifications
• Quick PING

05 Server Monitor(43)

• Multiple Disks Support
• Server Monitoring Agent – Install Templates
• Using the Server Monitoring Relay
• Uninstall the HetrixTools Server Monitor Agent
• Set Resource Usage Warnings
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(14)

• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Add monitors to a Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories

07 Billing(24)

• Paying an Invoice with Account Credit
• Upgrade/Downgrade
• Generate Early Invoice
• Change Billing Cycle
• What Billing Software Is This?
• Account Credit

08 White Label(11)

• Fixed Header
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Ticket View
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Live Chat
• API Keys Access

10 Settings(21)

• Inherit Password Protection
• Default Reports Per Page For Bulk Reports
• Change Password
• Sub-Accounts Access Levels
• Enable/Disable multiple logins into your account
• Timezone

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• How to buy SMS Credits?
• Can you reset my Uptime Monitoring stats?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer free trials?
• How to remove a monitored Service from multiple servers?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Hiring Freelancers For Delisting
• How to use the Cron Job Monitor
• Search and Labels
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API Explorer
• API – Delete Uptime Monitor
• v1 Server Stats
• API – Add Blacklist Monitor
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Changes to SMART test warnings and Group Actions
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.8 Beta – Blacklist Check
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.68 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known