01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• ntfy.sh Notifications
• Uptime Monitoring Webhook Notifications
• Zenduty Integration
• Server Monitoring Resource Usage Webhook Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PagerDuty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Add extra monitors to your order
• Autocomplete Search
• Block View
• Search Blacklist Monitors
• Blacklist Monitors Actions

04 Uptime Monitor(73)

• Uptime Monitoring IP Addresses
• Import Uptime Monitors from .CSV
• Add a Cron Job Monitor (Heartbeat Monitor)
• Website Uptime Monitoring – Accepted HTTP Codes
• Alert Only After X Minutes Of Downtime
• Delete Uptime Monitor

05 Server Monitor(46)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitor Color Indicators
• What is Server Monitoring?
• Multiple Disks Support
• Server Monitoring Agent – Install Templates
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Embed Status Page On WHMCS Network Status
• Incident History
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Add monitors to a Status Page

07 Billing(24)

• What Billing Software Is This?
• Upgrade/Downgrade
• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• Reactivating a Terminated Order
• The Basic Package

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Configure White Label Reports
• Fixed Header
• Embed White Label Status Pages and Reports
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• Live Chat
• Which Support Desk Is This?
• We Need Your Feedback
• In-House Support
• API Keys Access

10 Settings(21)

• Close Account
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Sub-Account – Switch Account
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• What payment methods do you accept?
• How do I access my Blacklist Reports?
• How to buy SMS Credits?
• How to edit White Label domain settings?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• API v3
• API – Delete Blacklist Monitor
• Understanding API Limits
• Blacklist Check API
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.47 – Changelog
• v0.9.77 – Server Agent Monitor
• SMS Price Changes
• v0.9.70 – Changelog
• v0.9.59 – Changelog
• v0.9.42 – Domain Blacklist Monitoring

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused