01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(39)

• PushBullet Notifications
• Pushover Notifications
• Mattermost Integration
• PagerDuty Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Enable Blacklist Monitor Plain Text Email Notifications
• Set rDNS or IP address as Label
• Autocomplete Search
• Blacklist Monitor Color Indicators
• Group Actions

04 Uptime Monitor(71)

• Alert Only After X Minutes Of Downtime
• Filter Uptime Monitors
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Avoid PING False Positives
• Meet The Interface
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(43)

• Service Monitoring
• Enable Server Monitor Agent Debugging
• Using the Server Monitoring Relay
• Server Agent – Custom Variables
• Where do I find the SID (Server Monitor ID)?
• Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(14)

• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Incident History
• Categories
• Create Status Page

07 Billing(24)

• The Basic Package
• Add a new Payment Method
• Add extra monitors to your order
• Invoices
• Why am I being double charged? [PayPal]
• What Billing Software Is This?

08 White Label(11)

• Configure White Label Reports
• Accessing Your White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Fixed Header

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Dark Mode
• Sub-Accounts Access Levels
• Blacklist monitor change notification threshold
• Sub-Accounts
• Set An Avatar
• Uptime percentage calculation

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Do you offer custom packages?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Do you offer Bulk Blacklist Check?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• Using the API Relay
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.49 – Server Monitoring
• v0.9.77 – Server Agent Monitor
• v0.9.47 – Changelog
• v0.9.70 – Changelog
• Introducing Phone Call Notifications
• UCEPROTECT-Level3

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found