• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Say NO To Pageloads
  • Live Detected Outages
  • Quick Whois Search
  • Top Notifications
  • Account Dashboard

02 Contact Lists(40)

  • Phone call notifications
  • Mattermost Integration
  • PagerDuty Integration
  • Do Not Disturb Schedule
  • Blacklist Monitoring Webhook Notifications
  • SIGNL4 Integration

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Difference between Microsoft SNDS Lists on HetrixTools
  • Blacklist Monitor Change History
  • Meet The Interface
  • Bookmarks
  • Ignore A Blacklist
  • Pagination & Monitors/Page

04 Uptime Monitor(71)

  • How to whitelist our Uptime Monitoring Nodes in CSF
  • Pause an Uptime Monitor
  • Sorting Uptime Monitors
  • Here’s how Maintenance Mode affects your Uptime Reports
  • Uptime Monitoring Nodes Status
  • Uptime Monitor Report

05 Server Monitor(43)

  • Server Monitor Agent Requirements & Compatibility
  • Reinstall, Update, Remove The Server Monitor Agent
  • Install the HetrixTools Server Monitor Agent
  • Reboot Required Warning
  • CloudLinux Data Collection Issues
  • Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(14)

  • Delete a Status Page
  • Remove monitors from a Status Page
  • How to remove Incident from Status Page
  • Create a Status Page using Group Actions
  • Add monitors to a Status Page
  • Add an announcement to your Status Page

07 Billing(24)

  • Suspension/Termination
  • Invoices
  • Reactivating a Terminated Order
  • Upgrade your plan
  • Generate Early Invoice
  • Creating and Canceling Stripe Subscriptions

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • Partial/Full White Label
  • Configure DNS settings for your White Label Domain
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page
  • Fixed Header

09 Support(10)

  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support
  • Which Support Desk Is This?
  • API Keys Access
  • Viewing Your Tickets

10 Settings(21)

  • Uptime percentage calculation
  • Account Settings
  • Sub-Account – Switch Account
  • Activity Log
  • Sub-Accounts
  • Inherit Password Protection

11 Affiliate Program(6)

  • Earnings Calculator
  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard

12 F.A.Q.(40)

  • How to do a Blacklist Check?
  • mxtoolbox alternative?
  • How to edit White Label domain settings?
  • Where can I see my Package Limits?
  • How do I access my Uptime Reports?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • The importance of ordering your monitors list
  • How to set up Keyword Monitoring
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • How to create a beautiful Uptime Status page
  • Filter Based On RBL

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • API – Delete Blacklist Monitor
  • Understanding our APIs
  • v1 Server Stats
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Blacklist Check Credits (also known as API Checks)
  • API – Edit Blacklist Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • New Server Monitoring Agent Released [v1.05]
  • v0.9.42 – Domain Blacklist Monitoring
  • 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
  • v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
  • v0.9.30 Beta – Additional Setting Implemented
  • v0.9.45 – 6 New Uptime Monitoring Locations

17 Common Errors(8)

  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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