01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(42)

• How to ping a User or Role in your Discord notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Telegram Integration – Direct Message Notifications
• Webhook Authentication Token
• Phone call notifications
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Paid vs. Free – Blacklist Monitoring Email Reports
• View further blacklisting details in your reports
• Notice Report Changes
• Add An IP Block
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• Edit Uptime Monitor
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Add a Cron Job Monitor (Heartbeat Monitor)
• Uptime Monitoring Webhook Notifications
• Show Monitored Target In Uptime Reports
• Quick PING

05 Server Monitor(47)

• Set Resource Usage Warnings
• Debug Mode – Linux Agent
• Filter Uptime Monitors Based on Current Warning Status
• Server Monitor Agent Settings
• Reboot Required Warning
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages(15)

• Create Status Page
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• Categories

07 Billing(25)

• Reactivating a Terminated Order
• Generate Early Invoice
• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Remove a saved Payment Method

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Fixed Header
• Accessing Your White Label Reports

09 Support(10)

• API Key Scope
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• What to do after following the Delist links?
• Pingdom Alternative
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Can you reset my Uptime Monitoring stats?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• The importance of ordering your monitors list
• Delisting your blacklisted IPs
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API – Delete Uptime Monitor
• API Explorer
• v3 API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(18)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(8)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8 Beta – Blacklist Check
• Changes to SMART test warnings and Group Actions
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.50 – Changelog
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.39 – WebHook Notifications

18 Common Errors(11)

• Error 0: keyword not found
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused