01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status

02 Contact Lists(40)

• ntfy.sh Notifications
• Remove entry from Contact List
• Low SMS Credit Warnings
• PushBullet Notifications
• Pushover Notifications
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Bookmarks
• Queue Priority
• Export as Text
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Select multiple monitors at once with SHIFT+Click
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• Uptime Monitoring – WebSnapshots
• How is the uptime percentage calculated in your Uptime Reports
• Quick PING
• Advanced cron job monitoring
• Filter Uptime Monitors
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(47)

• Reinstall, Update, Remove The Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?
• Misconfigured Network Interface Name (PHP Agent)
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Install the HetrixTools Server Monitor Agent
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Add monitors to a Status Page
• Categories
• Create Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Your Orders/Services
• Invoices
• Upgrade your plan
• Placing A New Order
• Add extra monitors to your order
• How to receive Billing emails on a different address

08 White Label(11)

• Partial/Full White Label
• White Label is not package exclusive
• Add A White Label Domain Name
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report

09 Support(10)

• Ticket View
• In-House Support
• API Keys Access
• Viewing Your Tickets
• Live Chat
• We Need Your Feedback

10 Settings(21)

• Inherit Password Protection
• Activity Log
• Account Settings
• Close Account
• Timezone
• Change Password

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Can you reset my Uptime Monitoring stats?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• Search and Labels
• Markdown
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)
• API Keys

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.2 Beta
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.38 – Categories

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known