01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Top Notifications

02 Contact Lists(42)

• SMS Notifications
• Telegram Integration – Channel Notifications
• How to enable Telegram Topics
• ilert Integration
• How to group HetrixTools notifications using ilert
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Bookmarks
• Blacklist Monitor Report
• Add extra monitors to your order
• Daily/Weekly Blacklist Monitoring Reports
• What is the difference between API Calls and API Checks?

04 Uptime Monitor(74)

• Avoid Getting Our IPs Blocked
• Pagination & Monitors/Page
• Quick PING
• Maintenance Mode
• Avoid PING False Positives
• Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(48)

• Update the Linux Server Monitoring Agent
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Server Monitor Agent Settings
• Misconfigured Network Interface Name (PHP Agent)
• Install the macOS Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages(15)

• Add an announcement to your Status Page
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• How to order Categories

07 Billing(25)

• Invoices
• Suspension/Termination
• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address
• Upgrade your plan

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Opening A Ticket
• API Key Scope
• Ticket View
• In-House Support
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Inherit Password Protection
• Close Account
• Change Password
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Set An Avatar

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Can I have multiple HetrixTools accounts?
• How to buy SMS Credits?
• Why should I blacklist check & blacklist monitor my IPs?
• What payment methods do you accept?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Uptime Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• Multiple White Label Domains
• v0.9.8r1 Beta
• v0.8.4 Beta

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small