01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(39)

• Telegram Integration – Group Notifications
• Twitter Direct Message Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Zenduty Integration
• Server Monitoring Resource Usage Webhook Notifications
• Create A Contact List

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• How to change Contact List
• Ignore A Blacklist
• View Blacklist Monitor Changes History
• Blacklist Monitoring Webhook Notifications
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(71)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Set Domain Expiration Date Manually
• Add a Website Uptime Monitor
• How to edit Uptime Monitor’s advanced settings
• Private/Public Uptime Reports
• Sorting Uptime Monitors

05 Server Monitor(43)

• HDD/SSD/NVMe Drive Health Monitor
• Server Agent – Custom Variables
• Misconfigured Network Interface Name
• Enable Server Monitor Agent Debugging
• Why isn’t my network usage being collected?
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Categories
• Remove monitors from a Status Page

07 Billing(24)

• The Basic Package
• Turn on/off automatic payments
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using Bitcoins
• Creating and Canceling Stripe Subscriptions
• Invoices

08 White Label(11)

• White Label is not package exclusive
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone
• Sub-Accounts
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Uptime percentage calculation

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer custom packages?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• Understanding API Limits
• v1 Get Server Agent ID (SID)
• API – Delete Blacklist Monitor
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r2 Beta – sorbs.net false positive
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.66 – Location Fails Warning
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.2 Beta

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known