01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Account Dashboard

02 Contact Lists(42)

• SMS Notification Examples
• Server Monitoring Resource Usage Webhook Notifications
• How to ping a User or Role in your Discord notifications
• Low SMS Credit Warnings
• Microsoft Teams Integration
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Block View
• Sorting Blacklist Monitors
• Queue Priority
• Paid vs. Free – Blacklist Monitoring Email Reports
• Meet The Interface
• Bookmarks

04 Uptime Monitor(74)

• Uptime Monitoring Webhook Notifications
• Auto Refresh Timer
• SSL Certificate Expiration Date Monitoring
• Clone an Uptime Monitor
• Pagination & Monitors/Page
• Pause an Uptime Monitor

05 Server Monitor(47)

• What data does the Server Monitor Agent collect?
• Ignore certain Network Interfaces for Server Monitoring Agent
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Software RAID Monitoring
• Server Agent – Custom Variables
• Server Monitoring Agent – Install Templates

06 Status Pages(15)

• How to order Categories
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Upgrade your plan
• Turn on/off automatic payments
• Generate Early Invoice
• Pay via Stripe using Bitcoins
• The Basic Package
• Reactivating a Terminated Order

08 White Label(11)

• Default White Label Landing Page
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive

09 Support(10)

• Live Chat
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope
• Disable Bulk Report Title
• Which Support Desk Is This?

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Activity Log
• Change Password
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• mxtoolbox alternative?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why should I blacklist check & blacklist monitor my IPs?
• How to do a Blacklist Check?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• Understanding our APIs
• v3 API
• v1 Server Stats
• Blacklist Check API
• v2 Set Bulk Report Announcement

16 MCP(10)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(6)

• Schedule maintenance based on emails
• Review Account Activity
• Investigate Outage
• Manage Server Inventory

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.4 Beta
• Linux Server Monitoring Agent v2
• v0.9.22 Beta – Repeated Alerts
• v0.9.77 – Server Agent Monitor
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.13 Beta – Ping Monitoring & Company Info

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found