01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(39)

• Server Monitoring Resource Usage Webhook Notifications
• How to enable Telegram Topics
• SMS Credits
• SIGNL4 Integration
• Blacklist Monitoring Webhook Notifications
• Do Not Disturb Schedule

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Meet The Interface
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add A Domain Name
• Export as Text
• Initiate Manual Blacklist Check
• Filter Based On RBLs

04 Uptime Monitor(71)

• Import Uptime Monitors from .CSV
• Copy Settings
• Filter Uptime Monitors Based on Current Warning Status
• Here’s how Maintenance Mode affects your Uptime Reports
• Meet The Interface
• Pagination & Monitors/Page

05 Server Monitor(43)

• Server Monitor Color Indicators
• Server Monitor Agent Settings
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Enable Server Monitor Agent Debugging
• Filter Uptime Monitors Based on Current Warning Status
• View Running Processes

06 Status Pages (Bulk Reports)(14)

• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Create Status Page
• Incident History
• How to remove Incident from Status Page

07 Billing(24)

• Change Billing Cycle
• Your Orders/Services
• Suspension/Termination
• Remove a saved Payment Method
• How to receive Billing emails on a different address
• Partial/Full White Label

08 White Label(11)

• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• White Label is not package exclusive

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• API Keys Access
• We Need Your Feedback
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Timezone
• Change Password
• Blacklist monitor change notification threshold
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How to remove a monitored Service from multiple servers?
• How do I access my Uptime Reports?
• Can I have multiple HetrixTools accounts?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Search and Labels
• The importance of ordering your monitors list
• How to fill in your Company Info
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.51 – Changelog
• v0.8.4 Beta
• v0.9.37 – Downtime Diagnostics
• v0.9.5 Beta – White Label Reports
• v0.9.8r1 Beta

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled