01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Queue Status

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• How do Contact Lists work?
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Telegram Integration – Group Notifications
• Mattermost Integration
• Webhook Authentication Token

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add extra monitors to your order
• Blacklist Monitor Color Indicators
• Add multiple entries at once
• Add Your First Blacklist Monitor
• Blacklist Monitors Actions
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(71)

• Uptime Monitors Actions
• Maximize Workspace
• Pause an Uptime Monitor
• How to enable SSL Verification for your Uptime Monitor
• Avoid Getting Our IPs Blocked
• Clone an Uptime Monitor

05 Server Monitor(43)

• Configure CPU Temperature Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Uninstall the HetrixTools Server Monitor Agent
• ZFS Health Monitoring
• What data does the Server Monitor Agent collect?
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(14)

• How to order Categories
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• What Billing Software Is This?
• How to receive Billing emails on a different address
• Suspension/Termination
• Generate Early Invoice
• The Basic Package
• Upgrade your plan

08 White Label(11)

• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• We Need Your Feedback
• Disable Bulk Report Title
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat

10 Settings(21)

• Timezone
• Uptime percentage calculation
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Account Settings
• Sub-Accounts

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• Why should I blacklist check & blacklist monitor my IPs?
• Where can I see my Package Limits?
• Do you offer custom packages?
• How many uptime monitoring locations should I select?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING
• Markdown
• Delisting your blacklisted IPs
• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• v2 Set Bulk Report Announcement
• API Keys
• v2 List Blacklist Monitors
• Understanding API Limits
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.65 – Changelog
• v0.9.49 – Server Monitoring
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• SMS Price Changes
• v0.8.2 Beta

17 Common Errors(8)

• Error 0: Name or service not known
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)