01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Channel Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to group HetrixTools notifications using ilert
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Export as Text
• Add extra monitors to your order
• Group Actions
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• Copy Settings
• Pagination & Monitors/Page
• Advanced Metrics For Website Uptime Monitors
• Avoid Getting Our IPs Blocked
• Advanced cron job monitoring
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(46)

• Server Monitoring Resource Usage Webhook Notifications
• Run Server Monitor Agent As Root
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Reboot Required Warning
• Misconfigured Network Interface Name (PHP Agent)
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Add monitors to a Status Page
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Paying an Invoice with Account Credit
• The Basic Package
• Remove a saved Payment Method
• Add a new Payment Method
• How to receive Billing emails on a different address
• Partial/Full White Label

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Opening A Ticket
• In-House Support

10 Settings(21)

• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Account Settings
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• My IP (or domain) is blacklisted, how do I delist it?
• Can I have multiple HetrixTools accounts?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to fill in your Company Info
• How to use the Cron Job Monitor
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Edit Blacklist Monitor
• v2 Set Bulk Report Announcement
• Understanding our APIs
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.6 Beta
• v0.9.61 – Autocomplete Search
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.64 – The Basic Package

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused