01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(39)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Direct Message Notifications
• Microsoft Teams Integration
• How do Contact Lists work?
• Pushover Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Filter Monitors Based on Recent Changes
• Difference between Microsoft SNDS Lists on HetrixTools
• Add An IP Block
• Blacklist Monitor Report
• Initiate Manual Blacklist Check

04 Uptime Monitor(71)

• Add a PING/Service Uptime Monitor
• Network Diagnostics
• Add a Cron Job Monitor (Heartbeat Monitor)
• Repeated Alerts
• Uptime Monitoring Nodes Status
• SLA Uptime Calculator

05 Server Monitor(43)

• Debug Mode – Windows Agent
• Set Resource Usage Warnings
• How to install S.M.A.R.T. (smartmontools) on your server
• Reboot Required Warning
• Installing the Windows Server Monitoring Agent
• Outgoing PING

06 Status Pages (Bulk Reports)(14)

• Categories
• How to remove Incident from Status Page
• How to order Categories
• Add Twitter Feed to Bulk Report
• Create Status Page
• Delete a Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• What Billing Software Is This?
• Change Billing Cycle
• Reactivating a Terminated Order
• Upgrade your plan
• Add extra monitors to your order

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• We Need Your Feedback
• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets

10 Settings(21)

• Inherit Password Protection
• Timezone
• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels
• Close Account
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How do I access my Uptime Reports?
• How do blacklist notifications work? When do I get notified?
• Where can I see my Package Limits?
• Why did HetrixTools blacklist my Domain or IP address?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Blacklist Check vs. Blacklist Monitor
• Markdown
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.68 – Changelog
• v0.8.7 Beta
• v0.9.69 – Changelog
• v0.8.2 Beta
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol