01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Top Notifications
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• How to ping a User or Role in your Discord notifications
• Slack Integration
• ntfy.sh Notifications
• Splunk/VictorOps Integration
• Twitter Direct Message Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Blacklist Monitors Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Add A Domain Name
• Blacklist Monitoring Webhook Notifications
• Export as Text

04 Uptime Monitor(72)

• Alert Only After X Minutes Of Downtime
• Show Monitored Target In Uptime Reports
• Set Domain Expiration Date Manually
• Difference between Location Fail Log and Network Diagnostics
• Import Uptime Monitors from .CSV
• Reset Uptime Monitor History

05 Server Monitor(46)

• Server Agent – Custom Variables
• Server Monitor Agent Settings
• Server Monitoring Agent – Install Templates
• View Running Processes
• Debug Mode – Linux Agent
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Categories
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Incident History

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Placing A New Order
• Partial/Full White Label
• Generate Early Invoice
• Upgrade your plan
• How to receive Billing emails on a different address

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Fixed Header
• Configure White Label Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• Viewing Your Tickets
• Live Chat
• API Keys Access
• Disable Bulk Report Title
• In-House Support
• We Need Your Feedback

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Dark Mode
• Set An Avatar
• Activity Log
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to buy SMS Credits?
• Pingdom Alternative
• Can you reset my Uptime Monitoring stats?
• How can I contact a blacklist’s owners?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Debugging the issues which caused your downtime
• Markdown
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• API v3
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• Relocating our Moscow monitoring location
• Abusix blacklists added to HetrixTools
• v0.9.59 – Changelog
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• Schedule Recurring Maintenance

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found