01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• ntfy.sh Notifications
• Low SMS Credit Warnings
• Telegram Integration – Group Notifications – Send Message to Topic
• Slack Integration
• Webhook Authentication Token
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Bookmarks
• Change Blacklist Monitor Label
• Blacklist Monitor Change History
• Notice Report Changes
• Paid vs. Free – Blacklist Monitoring Email Reports
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• How to order Categories
• Downtime Notes
• Uptime Monitoring Webhook Notifications
• Advanced cron job monitoring
• Clone an Uptime Monitor

05 Server Monitor(46)

• Set Resource Usage Warnings
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What is Server Monitoring?
• What data does the Server Monitor Agent collect?
• Server Agent – Custom Variables
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Add an announcement to your Status Page
• How to order Categories
• Remove monitors from a Status Page
• Delete a Status Page

07 Billing(24)

• Turn on/off automatic payments
• What Billing Software Is This?
• Remove a saved Payment Method
• Partial/Full White Label
• Change Billing Cycle
• Why am I being double charged? [PayPal]

08 White Label(11)

• Add A White Label Domain Name
• Accessing Your White Label Reports
• Fixed Header
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• We Need Your Feedback
• Live Chat
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• API Keys Access

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Account Settings
• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes
• Timezone
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• How long until my Domain or IP address is delisted?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Uptime Reports?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• How to fill in your Company Info
• Search and Labels

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• Blacklist Check API
• v2 Set Bulk Report Announcement
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.50 – Changelog
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.39 – WebHook Notifications
• v0.9.74 – Server Monitoring – Running Processes

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR