01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(42)

• Webhook Authentication Token
• SMS Notification Examples
• PushBullet Notifications
• Telegram Integration – Direct Message Notifications
• ntfy.sh Notifications
• Missed ntfy notifications when using the public ntfy.sh server

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Show Only Blacklisted
• How to delete entire IP block from Blacklist Monitoring
• Search Cloud
• How to change Contact List
• Dedicated Queue

04 Uptime Monitor(74)

• Domain Expiration Monitoring
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Edit Uptime Monitor
• Pause an Uptime Monitor
• Cachebuster
• Add a PING/Service Uptime Monitor

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• Install the macOS Server Monitoring Agent
• What data does the Server Monitor Agent collect?
• Misconfigured Network Interface Name (PHP Agent)
• CPU Temperature Monitoring
• Using the Server Monitoring Relay

06 Status Pages(15)

• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Why am I being double charged? [PayPal]
• Cancel Order / Downgrade to the Free plan
• Suspension/Termination
• Paying an Invoice with Account Credit
• Pay invoice via Stripe Checkout
• Remove a saved Payment Method

08 White Label(11)

• Partial/Full White Label
• White Label is not package exclusive
• Default White Label Landing Page
• Add A White Label Domain Name
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Ticket View
• Viewing Your Tickets
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope
• In-House Support

10 Settings(21)

• Account Settings
• Activity Log
• Inherit Password Protection
• Change Password
• Sub-Accounts
• Timezone

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Where can I see my Package Limits?
• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Uptime Reports?
• Can I have multiple HetrixTools accounts?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Search and Labels
• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• v1 Get Server Agent ID (SID)
• Understanding API Limits
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.49 – Server Monitoring
• v0.9.66 – Location Fails Warning
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.54 – Changelog
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.3 Beta

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled