01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(39)

• Telegram Integration – Direct Message Notifications
• Opsgenie Integration
• How to group HetrixTools notifications using ilert
• HipChat Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Microsoft Teams Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Bookmarks
• Auto Refresh Timer
• Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Search Blacklist Monitors
• Autocomplete Search
• Change Blacklist Monitor Label

04 Uptime Monitor(71)

• Here’s how Maintenance Mode affects your Uptime Reports
• Pause an Uptime Monitor
• Filter Uptime Monitors
• Cachebuster
• Location Fail Log
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(43)

• View Running Processes
• Server Monitor Agent Requirements & Compatibility
• Set Resource Usage Warnings
• ZFS Health Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages (Bulk Reports)(14)

• Protect your Status Page with a Password
• Categories
• How to remove Incident from Status Page
• Delete a Status Page
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Change Billing Cycle
• Pay via Stripe using Bitcoins
• Invoices
• Paying an Invoice with Account Credit
• Upgrade/Downgrade
• Upgrade your plan

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Fixed Header
• Embed White Label Status Pages and Reports

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• API Keys Access
• We Need Your Feedback
• In-House Support
• Ticket View

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Stack blacklist monitor notifications for X hours
• Uptime percentage calculation
• Close Account
• Sub-Accounts Access Levels
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• How many uptime monitoring locations should I select?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING
• Debugging the issues which caused your downtime
• Filter Based On RBL
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)
• Understanding API Limits
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.58 – Changelog
• v0.9.59 – Changelog
• v0.9.22 Beta – Repeated Alerts
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• Windows Server Monitoring Agent v2

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)