01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(42)

• PagerDuty Integration
• Telegram Integration – Channel Notifications
• Slack Integration
• Do Not Disturb Schedule
• Missed ntfy notifications when using the public ntfy.sh server
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add extra monitors to your order
• Search Cloud
• Filter Based On RBLs
• Bookmarks
• Monitored Blacklists
• Autocomplete Search

04 Uptime Monitor(74)

• Website Uptime Monitoring – Accepted HTTP Codes
• Maximize Workspace
• Advanced Metrics For Website Uptime Monitors
• Private/Public Uptime Reports
• Select multiple monitors at once with SHIFT+Click
• Domain Expiration Date Appears Incorrect

05 Server Monitor(48)

• View Running Processes
• Update the Linux Server Monitoring Agent
• Accessing Server Monitoring Data
• CloudLinux Data Collection Issues
• Server Monitor Agent Settings
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages(15)

• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Delete a Status Page
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• The Basic Package
• Partial/Full White Label
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade
• Upgrade your plan

08 White Label(11)

• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Ticket View
• API Key Scope
• Viewing Your Tickets

10 Settings(21)

• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications
• Activity Log
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why did HetrixTools blacklist my Domain or IP address?
• What payment methods do you accept?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• How to use Quick PING
• Search and Labels
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• API – Delete Blacklist Monitor
• v1 Server Stats
• Understanding our APIs

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.8.7 Beta
• v0.9.9 Beta – Bulk Reports
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.65 – Changelog

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs