01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Discord Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Splunk/VictorOps Integration
• HipChat Integration
• SMS Credits
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Add An IP Range
• Configure Microsoft SNDS Monitoring
• Set rDNS or IP address as Label
• Change Blacklist Monitor Label
• View further blacklisting details in your reports

04 Uptime Monitor(74)

• Import Uptime Monitors from .CSV
• Add a SMTP Monitor
• Repeated Alerts
• SSL Certificate Expiration Date Monitoring
• Pagination & Monitors/Page
• Search Cloud

05 Server Monitor(47)

• Why isn’t my network usage being collected?
• Resource Usage Privacy
• Server Monitor Agent Settings
• Filter Uptime Monitors Based on Current Warning Status
• Reboot Required Warning
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Delete a Status Page
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Pay via Stripe using Bitcoins
• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address
• Add extra monitors to your order
• The Basic Package
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Partial/Full White Label
• Accessing Your White Label Reports
• Configure White Label Reports

09 Support(10)

• Opening A Ticket
• Live Chat
• Which Support Desk Is This?
• Disable Bulk Report Title
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How to buy SMS Credits?
• How are your Uptime Monitoring statistics calculated?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels
• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• API Explorer
• API Uptime Monitor Maintenance Mode
• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.6 Beta
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.62 – Changelog
• Changes in our Uptime Webhook Notifications
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.66 – Location Fails Warning

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs