01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Zenduty Integration
• How do Contact Lists work?
• Mattermost Integration
• How to group HetrixTools notifications using ilert
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Queue Priority
• Ignore A Blacklist
• Dedicated Queue
• Select multiple monitors at once with SHIFT+Click
• Notice Report Changes

04 Uptime Monitor(73)

• Copy Settings
• Group Actions – Add/Replace/Remove Private Notes
• Network Diagnostics
• Here’s how Maintenance Mode affects your Uptime Reports
• How to change Contact List
• Filter Uptime Monitors Based on Current Warning Status

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Configure CPU Temperature Warnings
• Enable Server Monitor Agent Debugging
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Filter Uptime Monitors Based on Current Warning Status
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Create Status Page
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Upgrade/Downgrade
• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan
• Your Orders/Services
• Partial/Full White Label
• Add a new Payment Method

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• We Need Your Feedback
• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Set An Avatar
• Show monitor labels in your Blacklist Reports
• Sub-Account – Switch Account
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How to buy SMS Credits?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to edit White Label domain settings?
• How do I access my Uptime Reports?
• How to do a Blacklist Check?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• How to set up Keyword Monitoring
• How to use Quick PING
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API Keys
• API – Add Blacklist Monitor
• API v3
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.77 – Server Agent Monitor
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.60 – Low SMS Credit Warnings
• Google SafeBrowsing to be removed on 11 Nov. 2019
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused