01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• SIGNL4 Integration
• Zenduty Integration
• PagerDuty Integration
• Microsoft Teams Integration
• Low SMS Credit Warnings
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Meet The Interface
• Show Only Blacklisted
• Search Cloud
• Ignore A Blacklist
• View further blacklisting details in your reports

04 Uptime Monitor(74)

• Add a PING/Service Uptime Monitor
• Meet The Interface
• Add a Website Uptime Monitor
• Edit Uptime Monitor
• Group Actions – Add/Replace/Remove Private Notes
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(47)

• What data does the Server Monitor Agent collect?
• Server Agent – Custom Variables
• Server Monitor Agent Requirements & Compatibility
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Set Resource Usage Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to order Categories
• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions

07 Billing(24)

• Partial/Full White Label
• Placing A New Order
• Pay via Stripe using Bitcoins
• Invoices
• Turn on/off automatic payments
• Upgrade/Downgrade

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• Ticket View
• API Keys Access
• In-House Support
• Live Chat
• Which Support Desk Is This?
• Opening A Ticket

10 Settings(21)

• Blacklist Monitor Color Indicators
• Sub-Accounts
• Dark Mode
• Activity Log
• Set An Avatar
• Close Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• My blacklist monitors check-up time is too much apart. What to do?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to remove a monitored Service from multiple servers?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• v2 List Blacklist Monitors
• API Explorer
• Blacklist Check Credits (also known as API Checks)
• API Keys
• API – Edit Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Windows Server Monitoring Agent v2
• v0.9.2 Beta
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.71 – New front-end design
• v0.9.35 – Domain Blacklist Check

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)