01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• Twitter Direct Message Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Uptime Monitoring Webhook Notifications
• SMS Credits
• Webhook Authentication Token
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Configure Microsoft SNDS Monitoring
• Ignore A Blacklist
• Meet The Interface
• Monitored Blacklists
• Queue Priority

04 Uptime Monitor(73)

• Private/Public Uptime Reports
• Meet The Interface
• Avoid Getting Our IPs Blocked
• Uptime Monitoring Webhook Notifications
• Downtime Notes
• Group Actions

05 Server Monitor(46)

• Service Monitoring
• Misconfigured Network Interface Name
• Enable Server Monitor Agent Debugging
• Where do I find the SID (Server Monitor ID)?
• Software RAID Monitoring
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Categories
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address
• The Basic Package
• Turn on/off automatic payments
• What Billing Software Is This?
• Add extra monitors to your order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Default White Label Landing Page
• Partial/Full White Label
• Accessing Your White Label Reports
• White Label is not package exclusive

09 Support(10)

• Live Chat
• Disable Bulk Report Title
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• API Keys Access

10 Settings(21)

• Sub-Accounts Access Levels
• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• How to buy SMS Credits?
• My blacklist monitors check-up time is too much apart. What to do?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why should I blacklist check & blacklist monitor my IPs?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Markdown
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• v1 Server Stats
• Using the API Relay
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.3 Beta
• v0.9.15 Beta – bad.psky.me RBL added
• v0.8.2 Beta
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.8r2 Beta – sorbs.net false positive
• Multiple White Label Domains

17 Common Errors(10)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found