01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages

02 Contact Lists(42)

• SMS Notifications
• Telegram Integration – Direct Message Notifications
• ilert Integration
• Low SMS Credit Warnings
• PagerDuty Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Export as Text
• Daily/Weekly Blacklist Monitoring Reports
• How to change Contact List
• Add An IP Block
• Blacklist Monitoring Webhook Notifications
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• Difference between Location Fail Log and Network Diagnostics
• Clone an Uptime Monitor
• Pagination & Monitors/Page
• Domain Expiration Date Appears Incorrect
• Schedule Maintenance
• SSL Monitoring

05 Server Monitor(48)

• What data does the Server Monitor Agent collect?
• Service Monitoring
• Reinstall, Update, Remove The Server Monitor Agent
• Debug Mode – Windows Agent
• HDD/SSD/NVMe Drive Health Monitor
• CloudLinux Data Collection Issues

06 Status Pages(15)

• Categories
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page

07 Billing(25)

• Pay via Stripe using Bitcoins
• Upgrade/Downgrade
• How to receive Billing emails on a different address
• Invoices
• Change Billing Cycle
• Why am I being double charged? [PayPal]

08 White Label(11)

• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Default White Label Landing Page
• Configure White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Live Chat
• API Key Scope
• Viewing Your Tickets
• We Need Your Feedback
• Disable Bulk Report Title
• Ticket View

10 Settings(21)

• Enable/Disable multiple logins into your account
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Inherit Password Protection
• Change Password

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why don’t you host your own Status Page?
• How do I access my Uptime Reports?
• Can I have multiple HetrixTools accounts?
• Do you offer free trials?
• How to do a Blacklist Check?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• Using the API Relay
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding API Limits
• API Keys

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• Multiple White Label Domains
• v0.9.69 – Changelog
• Schedule Recurring Maintenance
• v0.9.44 – Sub-Accounts

18 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure