01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Top Notifications
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(42)

• ntfy.sh Notifications
• Blacklist Monitoring Webhook Notifications
• Telegram Integration – Direct Message Notifications
• Pushover Notifications
• SMS Credits
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitoring Webhook Notifications
• Dedicated Queue
• Queue Priority
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• How to edit Uptime Monitor’s advanced settings
• Filter Uptime Monitors Based on Current Warning Status
• Uptime Monitoring IP Addresses
• OneClick Maintenance Mode
• Add a Website Uptime Monitor
• Clone an Uptime Monitor

05 Server Monitor(48)

• Server Monitoring Agent – Install Templates
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Ignore certain Network Interfaces for Server Monitoring Agent
• Software RAID Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages(15)

• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Delete a Status Page
• Add monitors to a Status Page

07 Billing(25)

• Your Orders/Services
• Account Credit
• What Billing Software Is This?
• How to receive Billing emails on a different address
• Upgrade/Downgrade
• Upgrade your plan

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View
• In-House Support

10 Settings(21)

• Sub-Accounts
• Dark Mode
• Account Settings
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why did HetrixTools blacklist my Domain or IP address?
• How to remove a monitored Service from multiple servers?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• How to use the Cron Job Monitor
• How to create a beautiful Uptime Status page
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• Blacklist Check API
• Understanding our APIs
• v3 API

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.60 – Low SMS Credit Warnings
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.8.7 Beta
• v0.9.13 Beta – Ping Monitoring & Company Info

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)