01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(41)

• Remove entry from Contact List
• Telegram Integration – Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications
• Pushover Notifications
• ilert Integration
• Jira Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Add multiple entries at once
• Add An IP Range
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Group Actions
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Avoid PING False Positives
• Pinned Uptime Monitors
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Auto Refresh Timer
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(47)

• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Installing the Windows Server Monitoring Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Using the Server Monitoring Relay
• What data does the Server Monitor Agent collect?
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• How to create a beautiful Uptime Status page
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Remove a saved Payment Method
• The Basic Package
• Invoices
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade
• Pay via Stripe using Bitcoins

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• We Need Your Feedback
• Opening A Ticket
• In-House Support
• API Keys Access

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts
• Change Password
• Filter Monitors Based on Recent Changes
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer custom packages?
• How many uptime monitoring locations should I select?
• How to do a Blacklist Check?
• Where can I see my Package Limits?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.33 – Dynamic Delisting Links
• New Server Monitoring Agent Released [v1.05]
• v0.9.55 – Changelog
• v0.9.34 – SMTP Monitoring
• v0.9.64 – The Basic Package
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found