Uptime Monitor
Blacklist Monitor
Uptime Monitor
Blacklist Monitor
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Article Categories
01 Getting Started
(7)
Live Detected Outages
Quick Whois Search
Account Dashboard
Say NO To Pageloads
Free Accounts Inactivity
Top Notifications
02 Contact Lists
(40)
Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
Low SMS Credit Warnings
Uptime Monitoring Webhook Notifications
Telegram Integration – Group Notifications – Send Message to Topic
Slack Integration
Splunk/VictorOps Integration
03 Blacklist Monitor
(63)
03.01 RBL Info
(15)
Add Your First Blacklist Monitor
Select multiple monitors at once with SHIFT+Click
How to change Contact List
Ignore A Blacklist
Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
Add An IP Range
04 Uptime Monitor
(73)
Uptime Monitor Report
Uptime Monitoring – WebSnapshots
Add private notes to your Uptime Monitors
How to whitelist our Uptime Monitoring Nodes in CSF
Cachebuster
Reset Uptime Monitor History
05 Server Monitor
(46)
Filter Uptime Monitors Based on Current Warning Status
Run Server Monitor Agent As Root
Multiple Disks Support
Linux Server Monitoring Agent (v2) – API Endpoint Documentation
Server Agent – Custom Variables
Using the Server Monitoring Relay
06 Status Pages (Bulk Reports)
(15)
Remove monitors from a Status Page
Embed Status Page On WHMCS Network Status
Categories
Delete a Status Page
Add Twitter Feed to Bulk Report
How to remove Incident from Status Page
07 Billing
(24)
Why am I being double charged? [PayPal]
Generate Early Invoice
Reactivating a Terminated Order
Add a new Payment Method
Cancel Order / Downgrade to the Free plan
Invoices
08 White Label
(11)
Embed White Label Status Pages and Reports
Partial/Full White Label
Default White Label Landing Page
Fixed Header
Add A White Label Domain Name
Configure DNS settings for your White Label Domain
09 Support
(10)
Viewing Your Tickets
In-House Support
Opening A Ticket
Ticket View
API Keys Access
Which Support Desk Is This?
10 Settings
(21)
Blacklist Monitor Color Indicators
Enable/Disable multiple logins into your account
Timezone
Account Settings
Default Reports Per Page For Bulk Reports
Enable Uptime Monitor Plain Text Email Notifications
11 Affiliate Program
(6)
Withdraw Earnings
Earnings Calculator
What Affiliate Program Is This?
Affiliate Dashboard
Earn Extra Monitors By Referring New Users
Affiliate Program Overview
12 F.A.Q.
(40)
mxtoolbox alternative?
How to remove a monitored Service from multiple servers?
Why don’t you host your own Status Page?
How to increase Linux Server Monitoring Agent metrics collection intervals
Can I have multiple HetrixTools accounts?
How do I access my Uptime Reports?
13 Best Practice
(28)
13.01 Blacklist Monitor
(13)
13.02 Uptime Monitor
(13)
Search and Labels
This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
Uptime Monitoring For Display
Delisting your blacklisted IPs
How to use the Cron Job Monitor
14 Common Issues
(3)
Failed to read CPU temperature natively
Disabling the ‘Reboot Required’ warning icons
Server Monitoring Agent not sending data from an ArchLinux server
15 API
(19)
Understanding API Limits
API Keys
Blacklist Check Credits (also known as API Checks)
API Explorer
Understanding our APIs
API v3
16 Announcements
(178)
16.01 Incidents
(57)
16.02 Network Changes
(15)
v0.9.1 Beta
v0.9.75 – Mattermost Notifications
v0.8.5 Beta
SMS Credits Price Reduction
v0.9.72 – Software RAID Monitor & Drive Health Monitor
Required activity increased from 30 days to 90 days + Basic package discontinued
17 Common Errors
(10)
Error 7: Failed to connect to <target>: Connection refused
Error 0: keyword not found
Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
Error 28: Connection timed out after X milliseconds (Xms)
Error 0: Name or service not known
HTTP Code [403] Error 0: (Xms)