01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Account Dashboard

02 Contact Lists(40)

• Do Not Disturb Schedule
• SMS Notifications
• SIGNL4 Integration
• Telegram Integration – Direct Message Notifications
• Remove entry from Contact List
• Splunk/VictorOps Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Bookmarks
• Change Blacklist Monitor Label
• Delete Multiple Blacklist Monitors
• Add An IP Range
• Blacklist Monitor Color Indicators
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(73)

• Cachebuster
• Clone an Uptime Monitor
• Avoid PING False Positives
• Location Fail Log
• Import Uptime Monitors from .CSV
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• Reboot Required Warning
• View Running Processes
• Service Monitoring
• How to install S.M.A.R.T. (smartmontools) on your server
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Incident History
• Delete a Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Change Billing Cycle
• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Your Orders/Services
• Partial/Full White Label

08 White Label(11)

• Add A White Label Domain Name
• Default White Label Landing Page
• Fixed Header
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Which Support Desk Is This?
• API Keys Access

10 Settings(21)

• Activity Log
• Stack blacklist monitor notifications for X hours
• Sub-Accounts Access Levels
• Sub-Accounts
• Sub-Account – Switch Account
• Timezone

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Pingdom Alternative
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to remove a monitored Service from multiple servers?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to track your uptime using HetrixTools
• How to create a beautiful Uptime Status page
• Filter Based On RBL
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• v1 Server Stats
• v2 List Blacklist Monitors
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.77 – Server Agent Monitor
• v0.9.39 – WebHook Notifications
• v0.9.8r1 Beta
• v0.9.36 – Timezone

17 Common Errors(9)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known