01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• ntfy.sh Notifications
• RocketChat Integration
• SMS Notification Examples
• Microsoft Teams Integration
• HipChat Integration
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Bookmarks
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Blacklist Monitors – Summary
• Notice Report Changes
• Maximize Workspace

04 Uptime Monitor(73)

• Group Actions
• How is the uptime percentage calculated in your Uptime Reports
• Maintenance Mode
• Add a SMTP Monitor
• Group Actions – Add/Replace/Remove Private Notes
• Reset Uptime Monitor History

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Configure CPU Temperature Warnings
• Software RAID Monitoring
• Why isn’t my network usage being collected?
• Debug Mode – Linux Agent
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• Create Status Page
• How to create a beautiful Uptime Status page
• Categories
• Remove monitors from a Status Page

07 Billing(24)

• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Upgrade/Downgrade
• Add a new Payment Method
• Turn on/off automatic payments
• Account Credit

08 White Label(11)

• White Label is not package exclusive
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• SSL Error Accessing White Label Report

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• We Need Your Feedback
• API Keys Access
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• How can I contact a blacklist’s owners?
• What payment methods do you accept?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Does your Uptime Monitor check from all of the locations simultaneously?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check API
• Using the API Relay
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• Affiliate Program changes starting with 1st of December 2016
• v0.9.33 – Dynamic Delisting Links
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.45 – 6 New Uptime Monitoring Locations
• Google SafeBrowsing to be removed on 11 Nov. 2019

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled