01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• PagerDuty Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• How to group HetrixTools notifications using ilert
• Uptime Monitoring Webhook Notifications
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Meet The Interface
• View Blacklist Monitor Changes History
• Add A Domain Name
• Blacklist Monitor Color Indicators
• Search Blacklist Monitors

04 Uptime Monitor(73)

• Nameserver Monitoring
• Here’s how Maintenance Mode affects your Uptime Reports
• Add a Server Agent Monitor (Heartbeat Monitor)
• Pinned Uptime Monitors
• Pagination & Monitors/Page
• Show Monitored Target In Uptime Reports

05 Server Monitor(46)

• Reinstall, Update, Remove The Server Monitor Agent
• CloudLinux Data Collection Issues
• Accessing Server Monitoring Data
• Installing the Windows Server Monitoring Agent
• Where do I find the SID (Server Monitor ID)?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• How to order Categories
• Categories
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions

07 Billing(24)

• Why am I being double charged? [PayPal]
• Reactivating a Terminated Order
• Add a new Payment Method
• Remove a saved Payment Method
• Change Billing Cycle
• Paying an Invoice with Account Credit

08 White Label(11)

• Configure White Label Reports
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• Live Chat
• Opening A Ticket
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Set An Avatar
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Enable Blacklist Monitor Plain Text Email Notifications
• Close Account

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• How do I access my Uptime Reports?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Do you offer free trials?
• What to do after following the Delist links?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools
• Filter Based On RBL
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)
• Understanding our APIs
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• Announcing the new Blacklist Monitor pricing structure
• v0.9.2 Beta
• v0.9.36 – Timezone
• v0.9.63 – Telegram Integration
• SMS Price Changes

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 0: Name or service not known