• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Live Detected Outages
  • Account Dashboard
  • Live Queue Status
  • Quick Whois Search

02 Contact Lists(40)

  • Pushover Notifications
  • Do Not Disturb Schedule
  • Mattermost Integration
  • Telegram Integration – Direct Message Notifications
  • PushBullet Notifications
  • How do Contact Lists work?

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Ignore A Blacklist
  • Search Cloud
  • Bookmarks
  • Initiate Manual Blacklist Check
  • Set rDNS or IP address as Label
  • Sorting Blacklist Monitors

04 Uptime Monitor(74)

  • Reset Uptime Monitor History
  • How to edit Uptime Monitor’s advanced settings
  • Uptime Monitor Report
  • OneClick Maintenance Mode
  • Filter Uptime Monitors
  • Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

  • Reinstall, Update, Remove The Server Monitor Agent
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)
  • Accessing Server Monitoring Data
  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • Software RAID Monitoring
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

  • Embed Status Page On WHMCS Network Status
  • Uptime Percentage Period (per status page)
  • Categories
  • Add an announcement to your Status Page
  • Protect your Status Page with a Password
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • Partial/Full White Label
  • Upgrade your plan
  • Add extra monitors to your order
  • Add a new Payment Method
  • Remove a saved Payment Method
  • Cancel Order / Downgrade to the Free plan

08 White Label(11)

  • Default White Label Landing Page
  • Configure White Label Reports
  • How to set up a White Label Domain or Subdomain
  • White Label is not package exclusive
  • Accessing Your White Label Reports
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • API Keys Access
  • Opening A Ticket
  • Live Chat
  • Viewing Your Tickets
  • Ticket View
  • Which Support Desk Is This?

10 Settings(21)

  • Sub-Accounts
  • Inherit Password Protection
  • Dark Mode
  • Uptime Percentage Period (account-wide)
  • Activity Log
  • Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • Earnings Calculator

12 F.A.Q.(40)

  • Why should I blacklist check & blacklist monitor my IPs?
  • How many uptime monitoring locations should I select?
  • How to do a Blacklist Check?
  • Do you offer custom packages?
  • How do I access my Blacklist Reports?
  • Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Search and Labels
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • How to track your uptime using HetrixTools
  • How to use the Cron Job Monitor
  • How to fill in your Company Info
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • v2 List Blacklist Monitors
  • Using the API Relay
  • Understanding API Limits
  • API – Delete Blacklist Monitor
  • API Uptime Monitor Maintenance Mode
  • API – Delete Uptime Monitor

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Microsoft SNDS Changes [July 2026]
  • v0.9.63 – Telegram Integration
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • v0.9.57 – Changelog
  • v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
  • v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications

17 Common Errors(11)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Connected, but no SMTP banner received within Xs
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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