• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Account Dashboard
  • Live Detected Outages
  • Live Queue Status
  • Say NO To Pageloads
  • Top Notifications

02 Contact Lists(40)

  • Splunk/VictorOps Integration
  • Default Contact List
  • Opsgenie Integration
  • Do Not Disturb Schedule
  • How to enable Telegram Topics
  • ntfy.sh Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add An IP Range
  • What is the difference between API Calls and API Checks?
  • Pagination & Monitors/Page
  • Blacklist Monitors Actions
  • Blacklist Monitor Color Indicators
  • Auto Refresh Timer

04 Uptime Monitor(73)

  • Uptime Monitoring – WebSnapshots
  • Maximize Workspace
  • Copy Settings
  • Pagination & Monitors/Page
  • Clone an Uptime Monitor
  • Alert Only After X Minutes Of Downtime

05 Server Monitor(46)

  • Reboot Required Warning
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • CloudLinux Data Collection Issues
  • Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

  • Protect your Status Page with a Password
  • Uptime Percentage Period (per status page)
  • How to order Categories
  • Incident History
  • Delete a Status Page
  • Create a Status Page using Group Actions

07 Billing(24)

  • Cancel Order / Downgrade to the Free plan
  • Suspension/Termination
  • Turn on/off automatic payments
  • Creating and Canceling Stripe Subscriptions
  • Partial/Full White Label
  • Generate Early Invoice

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • White Label is not package exclusive
  • Embed White Label Status Pages and Reports
  • Default White Label Landing Page
  • Partial/Full White Label
  • SSL Error Accessing White Label Report

09 Support(10)

  • Which Support Desk Is This?
  • In-House Support
  • API Keys Access
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Disable Bulk Report Title

10 Settings(21)

  • Sub-Accounts
  • Show monitor labels in your Blacklist Reports
  • Stack blacklist monitor notifications for X hours
  • Default Reports Per Page For Bulk Reports
  • Filter Monitors Based on Recent Changes
  • Close Account

11 Affiliate Program(6)

  • Earnings Calculator
  • Affiliate Dashboard
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • How are your Uptime Monitoring statistics calculated?
  • My blacklist check results differ from my blacklist monitoring results. Why?
  • How to buy SMS Credits?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • Can I have multiple HetrixTools accounts?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Hiring Freelancers For Delisting
  • How to track your uptime using HetrixTools
  • How to use Quick PING
  • Search and Labels
  • The importance of ordering your monitors list
  • How to use the Cron Job Monitor

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Add Blacklist Monitor
  • v2 List Blacklist Monitors
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Blacklist Check Credits (also known as API Checks)
  • API Explorer
  • v1 Get Server Agent ID (SID)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Microsoft SNDS Changes [July 2026]
  • v0.8.2 Beta
  • v0.9.44 – Sub-Accounts
  • v0.8.7 Beta
  • v0.9.33 – Dynamic Delisting Links
  • v0.9.48 – Changelog

17 Common Errors(10)

  • Error 0: keyword not found
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A00018A:SSL routines::dh key too small

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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