01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(42)

• SMS Notifications
• Mattermost Integration
• SMS Notification Examples
• HipChat Integration
• Default Contact List
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add A Domain Name
• Block View
• Meet The Interface
• How to delete entire IP block from Blacklist Monitoring
• How to change Contact List
• Change Blacklist Monitor Label

04 Uptime Monitor(74)

• Schedule Maintenance
• Maximize Workspace
• Delete Uptime Monitor
• Uptime Monitoring Webhook Notifications
• Maintenance Mode
• Uptime Monitoring Nodes Status

05 Server Monitor(47)

• Enable Server Monitor Agent Debugging
• Server Monitor Color Indicators
• Uninstall the HetrixTools Server Monitor Agent
• Debug Mode – Linux Agent
• What is Server Monitoring?
• Debug Mode – Windows Agent

06 Status Pages(15)

• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Create Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(24)

• Add extra monitors to your order
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method
• What Billing Software Is This?
• Turn on/off automatic payments
• Change Billing Cycle

08 White Label(11)

• White Label is not package exclusive
• Add A White Label Domain Name
• Fixed Header
• Partial/Full White Label
• Default White Label Landing Page
• SSL Error Accessing White Label Report

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Disable Bulk Report Title
• In-House Support
• Viewing Your Tickets
• API Key Scope

10 Settings(21)

• Set An Avatar
• Sub-Accounts
• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why don’t you host your own Status Page?
• Do you offer custom packages?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Filter Based On RBL
• How to track your uptime using HetrixTools
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• API – Edit Blacklist Monitor
• v1 Server Stats
• v1 Get Server Agent ID (SID)
• API Keys
• Using the API Relay

16 MCP(9)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(5)

• Manage Server Inventory
• Review Account Activity
• Schedule maintenance based on emails
• Investigate Outage

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Abusix blacklists added to HetrixTools
• v0.9.4 Beta – Ignoring RBLs
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.8.6 Beta
• Announcing the new Blacklist Monitor pricing structure

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs