• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Quick Whois Search
  • Top Notifications
  • Live Detected Outages
  • Account Dashboard
  • Say NO To Pageloads

02 Contact Lists(40)

  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Zenduty Integration
  • Phone call notifications
  • Uptime Monitoring Webhook Notifications
  • SMS Notifications
  • PagerDuty Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • What is the difference between API Calls and API Checks?
  • Configure Microsoft SNDS Monitoring
  • Add multiple entries at once
  • Select multiple monitors at once with SHIFT+Click
  • Change Blacklist Monitor Label
  • Bookmarks

04 Uptime Monitor(73)

  • Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
  • Group Actions – Add/Replace/Remove Private Notes
  • Search Uptime Monitors
  • Difference between Location Fail Log and Network Diagnostics
  • Uptime Monitoring IP Addresses
  • Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

  • Debug Mode – Linux Agent
  • CloudLinux Data Collection Issues
  • Resource Usage Privacy
  • Misconfigured Network Interface Name
  • Software RAID Monitoring
  • View Running Processes

06 Status Pages (Bulk Reports)(15)

  • Uptime Percentage Period (per status page)
  • Delete a Status Page
  • Add Twitter Feed to Bulk Report
  • How to remove Incident from Status Page
  • Create Status Page
  • How to order Categories

07 Billing(24)

  • Partial/Full White Label
  • Remove a saved Payment Method
  • Account Credit
  • Add extra monitors to your order
  • The Basic Package
  • Add a new Payment Method

08 White Label(11)

  • Partial/Full White Label
  • Accessing Your White Label Reports
  • How to set up a White Label Domain or Subdomain
  • Fixed Header
  • White Label is not package exclusive
  • Default White Label Landing Page

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Live Chat
  • We Need Your Feedback
  • In-House Support
  • Viewing Your Tickets
  • Ticket View

10 Settings(21)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Stack blacklist monitor notifications for X hours
  • Sub-Account – Switch Account
  • Dark Mode
  • Blacklist monitor change notification threshold
  • Timezone

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Earnings Calculator
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • How many uptime monitoring locations should I select?
  • Why is Uptime Monitoring so important? Why should I do it?
  • Why should I blacklist check & blacklist monitor my IPs?
  • How do blacklist notifications work? When do I get notified?
  • My IP (or domain) is blacklisted, how do I delist it?
  • Where can I see my Package Limits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Hiring Freelancers For Delisting
  • How to use Quick PING
  • Delisting your blacklisted IPs
  • Adding your IPs to Microsoft Outlook SNDS
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Debugging the issues which caused your downtime

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Add Blacklist Monitor
  • v1 Server Stats
  • API Keys
  • API – Delete Uptime Monitor
  • API – Delete Blacklist Monitor
  • API Explorer

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Google SafeBrowsing to be removed on 11 Nov. 2019
  • v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
  • v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
  • Introducing Phone Call Notifications
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • HetrixTools Documentation

17 Common Errors(11)

  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: Name or service not known
  • Connected, but no SMTP banner received within Xs
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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