01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(39)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SMS Notification Examples
• SMS Notifications
• How to group HetrixTools notifications using ilert
• Telegram Integration – Group Notifications
• Mattermost Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Autocomplete Search
• Blacklist Monitor Change History
• Add Your First Blacklist Monitor
• Export as Text
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Color Indicators

04 Uptime Monitor(71)

• Clone an Uptime Monitor
• Import Uptime Monitors from .CSV
• Filter Uptime Monitors Based on Current Warning Status
• Show Monitored Target In Uptime Reports
• Cachebuster
• How to order Categories

05 Server Monitor(43)

• Server Agent – Custom Variables
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Monitor Color Indicators
• Run Server Monitor Agent As Root
• CPU Temperature Monitoring
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Create Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• Upgrade your plan
• How to receive Billing emails on a different address
• Pay via Stripe using Bitcoins
• What Billing Software Is This?

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page

09 Support(10)

• In-House Support
• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Set An Avatar
• Show monitor labels in your Blacklist Reports
• Sub-Account – Switch Account
• Inherit Password Protection
• Activity Log

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How to do a Blacklist Check?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• What to do after following the Delist links?
• Where can I see my Package Limits?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to track your uptime using HetrixTools
• Markdown
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.66 – Location Fails Warning
• SMS Credits Price Reduction
• v0.9.9 Beta – Bulk Reports
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• Introducing the “Global Status” section in our Uptime Reports
• New Server Monitoring Agent Released [v1.05]

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused