01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(39)

• Discord Integration
• Slack Integration
• Remove entry from Contact List
• HipChat Integration
• SMS Notifications
• Phone call notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Export as Text
• Daily/Weekly Blacklist Monitoring Reports
• Autocomplete Search
• View further blacklisting details in your reports
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitor Color Indicators

04 Uptime Monitor(71)

• Uptime Monitor Report
• Add a Server Agent Monitor (Heartbeat Monitor)
• OneClick Maintenance Mode
• SSL Certificate Expiration Date Monitoring
• Repeated Alerts
• Search Uptime Monitors

05 Server Monitor(43)

• What is Server Monitoring?
• Server Monitoring Resource Usage Webhook Notifications
• Where do I find the SID (Server Monitor ID)?
• ZFS Health Monitoring
• Server Monitor Color Indicators
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(14)

• Create Status Page
• Protect your Status Page with a Password
• How to order Categories
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page

07 Billing(24)

• Account Credit
• Reactivating a Terminated Order
• Change Billing Cycle
• Paying an Invoice with Account Credit
• Upgrade/Downgrade
• Why am I being double charged? [PayPal]

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• In-House Support
• We Need Your Feedback
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Uptime percentage calculation
• Sub-Accounts Access Levels
• Timezone
• Show monitor labels in your Blacklist Reports
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Do you offer custom packages?
• How many uptime monitoring locations should I select?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why don’t you host your own Status Page?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API v3
• API – Delete Uptime Monitor
• API – Edit Blacklist Monitor
• Using the API Relay
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.30 Beta – Additional Setting Implemented
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• ‘Featured Clients’ on our website
• v0.9.77 – Server Agent Monitor
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs

17 Common Errors(8)

• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR