01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(42)

• Uptime Monitoring Webhook Notifications
• How to ping a User or Role in your Discord notifications
• Do Not Disturb Schedule
• Blacklist Monitoring Webhook Notifications
• Mattermost Integration
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Autocomplete Search
• Add extra monitors to your order
• Add A Domain Name
• Add multiple entries at once
• Select multiple monitors at once with SHIFT+Click

04 Uptime Monitor(74)

• SSL Monitoring
• Reset Uptime Monitor History
• OneClick Maintenance Mode
• Auto Refresh Timer
• Add a Server Agent Monitor (Heartbeat Monitor)
• Add private notes to your Uptime Monitors

05 Server Monitor(48)

• What is Server Monitoring?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Resource Usage Privacy
• Installing the Windows Server Monitoring Agent
• CloudLinux Data Collection Issues
• Why isn’t my network usage being collected?

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Categories
• Delete a Status Page
• Incident History

07 Billing(25)

• Partial/Full White Label
• Invoices
• Add extra monitors to your order
• Pay invoice via Stripe Checkout
• The Basic Package
• Turn on/off automatic payments

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Configure White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• API Key Scope
• Viewing Your Tickets
• Ticket View
• Opening A Ticket

10 Settings(21)

• Close Account
• Blacklist Monitor Color Indicators
• Uptime Percentage Period (account-wide)
• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My blacklist monitors check-up time is too much apart. What to do?
• What to do after following the Delist links?
• How long until my Domain or IP address is delisted?
• Why did HetrixTools blacklist my Domain or IP address?
• Where can I see my Package Limits?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use Quick PING
• Search and Labels
• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• Blacklist Check Credits (also known as API Checks)
• v3 API
• API Explorer
• Understanding our APIs
• v2 List Blacklist Monitors

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8 Beta – Blacklist Check
• v0.9.3 Beta
• v0.9.49 – Server Monitoring
• v0.9.54 – Changelog
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.2 Beta

18 Common Errors(11)

• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small