01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(42)

• Low SMS Credit Warnings
• Webhook Authentication Token
• Remove entry from Contact List
• Pushover Notifications
• Default Contact List
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Add Your First Blacklist Monitor
• Search Cloud
• Enable Blacklist Monitor Plain Text Email Notifications
• Monitored Blacklists
• Blacklist Monitor Report

04 Uptime Monitor(74)

• Domain Expiration Date Appears Incorrect
• Reset Uptime Monitor History
• How to edit Uptime Monitor’s advanced settings
• Categories
• Here’s how Maintenance Mode affects your Uptime Reports
• Alert Only After X Minutes Of Downtime

05 Server Monitor(47)

• CloudLinux Data Collection Issues
• Accessing Server Monitoring Data
• Debug Mode – Windows Agent
• Uninstall the HetrixTools Server Monitor Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• Reinstall, Update, Remove The Server Monitor Agent

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Categories
• Create a Status Page using Group Actions
• Create Status Page
• Incident History

07 Billing(25)

• Upgrade/Downgrade
• Cancel Order / Downgrade to the Free plan
• Pay invoice via Stripe Checkout
• Account Credit
• Generate Early Invoice
• What Billing Software Is This?

08 White Label(11)

• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Add A White Label Domain Name
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• API Key Scope
• Live Chat
• In-House Support
• Disable Bulk Report Title
• Ticket View

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Stack blacklist monitor notifications for X hours
• Close Account
• Filter Monitors Based on Recent Changes
• Blacklist monitor change notification threshold
• Account Settings

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to buy SMS Credits?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How do I access my Blacklist Reports?
• How many uptime monitoring locations should I select?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• How to use Quick PING
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• v1 Server Stats
• v3 API
• Using the API Relay
• API – Edit Blacklist Monitor
• API – Delete Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.4 Beta – Ignoring RBLs
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)