01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• Phone call notifications
• SMS Notifications
• HipChat Integration
• Uptime Monitoring Webhook Notifications
• Default Contact List
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Block View
• Filter Based On RBLs
• Group Actions
• Change Blacklist Monitor Label
• Export as Text

04 Uptime Monitor(73)

• Schedule Recurring Maintenance
• Schedule Maintenance
• SSL Certificate Expiration Date Monitoring
• Import Uptime Monitors from .CSV
• Set Domain Expiration Date Manually
• SSL Monitoring

05 Server Monitor(46)

• Misconfigured Network Interface Name
• ZFS Health Monitoring
• HDD/SSD/NVMe Drive Health Monitor
• Accessing Server Monitoring Data
• Install the macOS Server Monitoring Agent
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Incident History
• How to order Categories
• Delete a Status Page

07 Billing(24)

• Your Orders/Services
• Pay via Stripe using Bitcoins
• Upgrade/Downgrade
• The Basic Package
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Configure White Label Reports
• Partial/Full White Label
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• White Label is not package exclusive

09 Support(10)

• Disable Bulk Report Title
• API Keys Access
• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Activity Log
• Change Password
• Close Account
• Enable/Disable multiple logins into your account
• Inherit Password Protection
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• Where can I see my Package Limits?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How are your Uptime Monitoring statistics calculated?
• How to edit White Label domain settings?
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Search and Labels
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.48 – Changelog
• Announcing the new Blacklist Monitor pricing structure
• Linux Server Monitoring Agent v2
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.57 – Changelog
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused