01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Account Dashboard

02 Contact Lists(38)

• PushBullet Notifications
• Microsoft Teams Integration
• Phone call notifications
• Uptime Monitoring Webhook Notifications
• RocketChat Integration
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Blacklist Monitor Color Indicators
• Show Only Blacklisted
• Difference between Microsoft SNDS Lists on HetrixTools
• Group Actions
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(69)

• Filter Uptime Monitors
• Alert Only After X Minutes Of Downtime
• Pinned Uptime Monitors
• Enable Uptime Monitor Plain Text Email Notifications
• Pagination & Monitors/Page
• Meet The Interface

05 Server Monitor(41)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• CloudLinux Data Collection Issues
• Accessing Server Monitoring Data
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Agent – Custom Variables
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(13)

• Create Status Page
• Incident History
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page

07 Billing(24)

• Partial/Full White Label
• Change Billing Cycle
• Paying an Invoice with Account Credit
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Fixed Header
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Default White Label Landing Page

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• API Keys Access
• Ticket View

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Change Password
• Timezone
• Activity Log
• Sub-Accounts Access Levels
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(39)

• How long until my Domain or IP address is delisted?
• Why is Uptime Monitoring so important? Why should I do it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Where can I see my Package Limits?
• Pingdom Alternative
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Filter Based On RBL
• How to use Quick PING
• Markdown
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• API Keys
• Using the API Relay
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.60 – Low SMS Credit Warnings
• v0.9.34 – SMTP Monitoring
• v0.9.32 – Bulk Report Announcements
• ‘Featured Clients’ on our website
• v0.8.4 Beta
• v0.9.35 – Domain Blacklist Check

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled