01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Phone call notifications
• Telegram Integration – Group Notifications
• ilert Integration
• PagerDuty Integration
• Pushover Notifications
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Blacklist Monitor Report
• Change Blacklist Monitor Label
• Difference between Microsoft SNDS Lists on HetrixTools
• View Blacklist Monitor Changes History
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(73)

• Advanced Metrics For Website Uptime Monitors
• Sorting Uptime Monitors
• Uptime Monitoring Nodes Status
• Domain Expiration Monitoring
• Select multiple monitors at once with SHIFT+Click
• Reset Uptime Monitor History

05 Server Monitor(46)

• Run Server Monitor Agent As Root
• Server Monitor Color Indicators
• Server Monitoring Resource Usage Webhook Notifications
• Server Monitor Agent Settings
• What data does the Server Monitor Agent collect?
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Incident History
• Delete a Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Create Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Remove a saved Payment Method
• Creating and Canceling Stripe Subscriptions
• Partial/Full White Label
• What Billing Software Is This?
• Upgrade your plan
• Your Orders/Services

08 White Label(11)

• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Show monitor labels in your Blacklist Reports
• Close Account
• Inherit Password Protection

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What is Uptime Monitoring?
• Why did HetrixTools blacklist my Domain or IP address?
• What payment methods do you accept?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• Using the API Relay
• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.7 Beta
• v0.9.32 – Bulk Report Announcements
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.6 Beta – Uptime Monitoring
• Multiple White Label Domains
• v0.8.5 Beta

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs