01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(40)

• HipChat Integration
• How to ping a User or Role in your Discord notifications
• Server Monitoring Resource Usage Webhook Notifications
• How to group HetrixTools notifications using ilert
• Webhook Authentication Token
• Mattermost Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Select multiple monitors at once with SHIFT+Click
• Add An IP Range
• Dedicated Queue
• Add extra monitors to your order
• Search Blacklist Monitors

04 Uptime Monitor(74)

• Maximize Workspace
• Network Diagnostics
• Group Actions
• Downtime Notes
• Pagination & Monitors/Page
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(47)

• CPU Temperature Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• View Running Processes
• Reboot Required Warning
• Where do I find the SID (Server Monitor ID)?
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• How to order Categories
• Remove monitors from a Status Page

07 Billing(24)

• Generate Early Invoice
• Remove a saved Payment Method
• Invoices
• The Basic Package
• What Billing Software Is This?
• Partial/Full White Label

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• API Keys Access
• We Need Your Feedback
• Viewing Your Tickets
• In-House Support
• Live Chat

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password
• Uptime Percentage Period (account-wide)
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Set An Avatar

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• Do you offer Bulk Blacklist Check?
• My IP (or domain) is blacklisted, how do I delist it?
• Does your Uptime Monitor check from all of the locations simultaneously?
• What payment methods do you accept?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• API v3
• Blacklist Check API
• API – Add Blacklist Monitor
• Understanding API Limits

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.31 – Enhanced Maintenance Mode
• v0.9.57 – Changelog
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.13 Beta – Ping Monitoring & Company Info
• Relocating our Moscow monitoring location

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found