01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Account Dashboard

02 Contact Lists(42)

• Create A Contact List
• Telegram Integration – Channel Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Jira Integration
• How to enable Telegram Topics
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• View further blacklisting details in your reports
• Add An IP Range
• Set rDNS or IP address as Label
• How to change Contact List
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(74)

• Select multiple monitors at once with SHIFT+Click
• Location Fails Warning
• Uptime Monitoring – WebSnapshots
• Uptime Monitoring Nodes Status
• Filter Uptime Monitors
• Search Uptime Monitors

05 Server Monitor(48)

• Set Resource Usage Warnings
• CloudLinux Data Collection Issues
• Outgoing PING
• Reinstall, Update, Remove The Server Monitor Agent
• Service Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages(15)

• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• How to create a beautiful Uptime Status page
• Incident History
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report

07 Billing(25)

• Turn on/off automatic payments
• Upgrade/Downgrade
• The Basic Package
• Pay via Stripe using your debit or credit card
• Suspension/Termination
• Upgrade your plan

08 White Label(11)

• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page
• Configure White Label Reports
• Add A White Label Domain Name
• SSL Error Accessing White Label Report

09 Support(10)

• Ticket View
• We Need Your Feedback
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• API Key Scope

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold
• Sub-Accounts
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• Why don’t you host your own Status Page?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• mxtoolbox alternative?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• Using the API Relay
• Understanding API Limits
• v2 Set Bulk Report Announcement
• API Explorer
• v1 Server Stats

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.30 Beta – Additional Setting Implemented
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.8.2 Beta
• v0.9.50 – Changelog
• v0.9.31 – Enhanced Maintenance Mode

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known