01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• SMS Credits
• Microsoft Teams Integration
• PagerDuty Integration
• Low SMS Credit Warnings
• PushBullet Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Export as Text
• Blacklist Monitors Actions
• How to change Contact List
• View Blacklist Monitor Changes History
• Monitored Blacklists
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(72)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Pause an Uptime Monitor
• SSL Certificate Expiration Date Monitoring
• Quick PING
• Network Diagnostics
• Search Uptime Monitors

05 Server Monitor(46)

• View Running Processes
• Server Agent – Custom Variables
• Set Resource Usage Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Delete a Status Page

07 Billing(24)

• Suspension/Termination
• Generate Early Invoice
• Placing A New Order
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Invoices

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• Accessing Your White Label Reports
• Partial/Full White Label
• Configure White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• In-House Support
• We Need Your Feedback
• Opening A Ticket

10 Settings(21)

• Sub-Accounts
• Show monitor labels in your Blacklist Reports
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• What is Uptime Monitoring?
• Why did HetrixTools blacklist my Domain or IP address?
• Does your Uptime Monitor check from all of the locations simultaneously?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer blacklist delisting assistance?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• Blacklist Check Credits (also known as API Checks)
• API – Delete Uptime Monitor
• Using the API Relay
• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.2 Beta
• v0.8.4 Beta
• v0.9.56 – Changelog
• Abusix blacklists added to HetrixTools
• UCEPROTECT-Level3
• v0.9.77 – Server Agent Monitor

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)