01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(39)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PushBullet Notifications
• How do Contact Lists work?
• Telegram Integration – Channel Notifications
• Create A Contact List
• SMS Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Add An IP Block
• Search Blacklist Monitors
• Add An IP Range
• View further blacklisting details in your reports
• Add multiple entries at once

04 Uptime Monitor(70)

• Import Uptime Monitors from .CSV
• How to whitelist our Uptime Monitoring Nodes in CSF
• Categories
• Domain Expiration Monitoring
• Select multiple monitors at once with SHIFT+Click
• Quick PING

05 Server Monitor(43)

• Multiple Disks Support
• Software RAID Monitoring
• Server Monitor Agent Settings
• Why isn’t my network usage being collected?
• Server Monitor Agent Requirements & Compatibility
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(14)

• Categories
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Create Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(24)

• The Basic Package
• How to receive Billing emails on a different address
• Partial/Full White Label
• Remove a saved Payment Method
• Account Credit
• Invoices

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Default White Label Landing Page

09 Support(10)

• In-House Support
• Which Support Desk Is This?
• Live Chat
• API Keys Access
• Ticket View
• Disable Bulk Report Title

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Inherit Password Protection
• Timezone
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How can I contact a blacklist’s owners?
• My blacklist monitors check-up time is too much apart. What to do?
• Why is Uptime Monitoring so important? Why should I do it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• The importance of ordering your monitors list
• Hiring Freelancers For Delisting
• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Edit Blacklist Monitor
• v1 Server Stats
• API – Add Blacklist Monitor
• API v3
• API Keys
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r2 Beta – sorbs.net false positive
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• Introducing the “Global Status” section in our Uptime Reports
• Windows Server Monitoring Agent v2
• v0.9.60 – Low SMS Credit Warnings
• v0.9.71 – New front-end design

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)