01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Mattermost Integration
• Do Not Disturb Schedule
• Webhook Authentication Token
• Telegram Integration – Direct Message Notifications
• Default Contact List
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Autocomplete Search
• Add multiple entries at once
• View Blacklist Monitor Changes History
• Sorting Blacklist Monitors
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• Cachebuster
• Group Actions
• How to enable SSL Verification for your Uptime Monitor
• How to edit Uptime Monitor’s advanced settings
• Enable Uptime Monitor Plain Text Email Notifications
• Nameserver Monitoring

05 Server Monitor(46)

• Server Agent – Custom Variables
• Reboot Required Warning
• Where do I find the SID (Server Monitor ID)?
• How to install S.M.A.R.T. (smartmontools) on your server
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Delete a Status Page
• Create Status Page
• Incident History
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page

07 Billing(24)

• Reactivating a Terminated Order
• Upgrade/Downgrade
• Paying an Invoice with Account Credit
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Add extra monitors to your order

08 White Label(11)

• Add A White Label Domain Name
• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports
• Partial/Full White Label
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• Viewing Your Tickets
• Live Chat
• API Keys Access
• Ticket View

10 Settings(21)

• Close Account
• Uptime Percentage Period (account-wide)
• Sub-Accounts
• Enable/Disable multiple logins into your account
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why did HetrixTools blacklist my Domain or IP address?
• Can I have multiple HetrixTools accounts?
• Can you reset my Uptime Monitoring stats?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API – Delete Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API v3
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• SMS Credits Price Reduction
• v0.9.8 Beta – Blacklist Check
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• SMS Price Changes
• v0.9.35 – Domain Blacklist Check
• v0.9.45 – 6 New Uptime Monitoring Locations

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled