01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Low SMS Credit Warnings
• Remove entry from Contact List
• Webhook Authentication Token
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Splunk/VictorOps Integration
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Block View
• Blacklist Monitors Actions
• Set rDNS or IP address as Label
• Autocomplete Search
• Blacklist Monitor Report
• View Blacklist Monitor Changes History

04 Uptime Monitor(73)

• OneClick Maintenance Mode
• SSL Monitoring
• Schedule Recurring Maintenance
• SLA Uptime Calculator
• Set Domain Expiration Date Manually
• Categories

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Install the HetrixTools Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Service Monitoring
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• How to order Categories
• Categories
• Delete a Status Page
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• The Basic Package
• Invoices
• What Billing Software Is This?
• Change Billing Cycle
• Partial/Full White Label
• Pay via Stripe using Bitcoins

08 White Label(11)

• Fixed Header
• Default White Label Landing Page
• Configure White Label Reports
• Accessing Your White Label Reports
• Partial/Full White Label
• Add A White Label Domain Name

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Live Chat
• We Need Your Feedback
• Ticket View

10 Settings(21)

• Sub-Accounts
• Dark Mode
• Show monitor labels in your Blacklist Reports
• Enable/Disable multiple logins into your account
• Set An Avatar
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer free trials?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How can I contact a blacklist’s owners?
• How are your Uptime Monitoring statistics calculated?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• Delisting your blacklisted IPs
• Markdown
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• API – Delete Blacklist Monitor
• v1 Server Stats
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.66 – Location Fails Warning
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.8.7 Beta

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused