01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Uptime Monitoring Webhook Notifications
• SMS Notifications
• Create A Contact List
• How do Contact Lists work?
• Default Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Filter Monitors Based on Recent Changes
• Blacklist Monitors – Summary
• Dedicated Queue
• Add multiple entries at once
• Search Blacklist Monitors

04 Uptime Monitor(72)

• Cachebuster
• OneClick Maintenance Mode
• Add a Cron Job Monitor (Heartbeat Monitor)
• How do we perform Uptime Monitoring network changes
• Repeated Alerts
• Group Actions

05 Server Monitor(46)

• Outgoing PING
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Install the HetrixTools Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent
• HDD/SSD/NVMe Drive Health Monitor
• Multiple Disks Support

06 Status Pages (Bulk Reports)(14)

• Protect your Status Page with a Password
• Categories
• How to order Categories
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(24)

• What Billing Software Is This?
• Add a new Payment Method
• Generate Early Invoice
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• Your Orders/Services

08 White Label(11)

• Configure White Label Reports
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page

09 Support(10)

• Live Chat
• Ticket View
• API Keys Access
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Change Password
• Dark Mode

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How to edit White Label domain settings?
• How many uptime monitoring locations should I select?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why is Uptime Monitoring so important? Why should I do it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• API v3
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.22 Beta – Repeated Alerts
• SMS Price Changes
• v0.8.4 Beta
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.4 Beta – Ignoring RBLs
• v0.9.47 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR