01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(39)

• PushBullet Notifications
• How to enable Telegram Topics
• Create A Contact List
• Telegram Integration – Direct Message Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Mattermost Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Add multiple entries at once
• Add An IP Block
• Daily/Weekly Blacklist Monitoring Reports
• Bookmarks
• Search Blacklist Monitors

04 Uptime Monitor(71)

• Add a PING/Service Uptime Monitor
• SLA Uptime Calculator
• Set Domain Expiration Date Manually
• OneClick Maintenance Mode
• Advanced Metrics For Website Uptime Monitors
• Add extra monitors to your order

05 Server Monitor(43)

• Server Monitoring Agent – Install Templates
• Install the HetrixTools Server Monitor Agent
• Configure CPU Temperature Warnings
• Multiple Disks Support
• View Running Processes
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(14)

• Create Status Page
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Incident History
• Remove monitors from a Status Page
• Delete a Status Page

07 Billing(24)

• Upgrade your plan
• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Placing A New Order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Accessing Your White Label Reports
• White Label is not package exclusive
• Embed White Label Status Pages and Reports

09 Support(10)

• Disable Bulk Report Title
• Which Support Desk Is This?
• Opening A Ticket
• In-House Support
• Live Chat
• API Keys Access

10 Settings(21)

• Uptime percentage calculation
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Close Account
• Activity Log
• Change Password

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What payment methods do you accept?
• Pingdom Alternative
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• v1 Server Stats
• API Keys
• Understanding our APIs
• API Explorer
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.5 Beta
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.75 – Mattermost Notifications
• v0.9.51 – Changelog

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR