01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Microsoft Teams Integration
• Phone call notifications
• Telegram Integration – Channel Notifications
• SIGNL4 Integration
• Zenduty Integration
• PushBullet Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Block View
• Blacklist Monitor Report
• View further blacklisting details in your reports
• Queue Priority
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• Quick PING
• Maximize Workspace
• Autocomplete Search
• Private/Public Uptime Reports
• Pagination & Monitors/Page
• Clone an Uptime Monitor

05 Server Monitor(47)

• Server Monitoring Resource Usage Webhook Notifications
• Server Monitoring Agent – Install Templates
• How to install S.M.A.R.T. (smartmontools) on your server
• Uninstall the HetrixTools Server Monitor Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• How to order Categories
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Change Billing Cycle
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method
• Remove a saved Payment Method
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• Default White Label Landing Page
• Configure White Label Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• Viewing Your Tickets
• Which Support Desk Is This?
• API Keys Access
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Close Account
• Enable/Disable multiple logins into your account
• Activity Log
• Sub-Accounts
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• I just added Blacklist Monitors, why am I not receiving notifications?
• What to do after following the Delist links?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Delisting your blacklisted IPs
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• Understanding API Limits

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• Microsoft SNDS Changes [July 2026]
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.70 – Changelog
• v0.9.46 – Introducing Invaluement RBLs

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known