01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(40)

• How to ping a User or Role in your Discord notifications
• Remove entry from Contact List
• Opsgenie Integration
• Google Chat Integration
• Phone call notifications
• ilert Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Add Your First Blacklist Monitor
• Pagination & Monitors/Page
• View Blacklist Monitor Changes History
• Meet The Interface
• Search Blacklist Monitors

04 Uptime Monitor(73)

• Add a Cron Job Monitor (Heartbeat Monitor)
• How to order Categories
• Add a Website Uptime Monitor
• Enable Uptime Monitor Plain Text Email Notifications
• SSL Certificate Expiration Date Monitoring
• Autocomplete Search

05 Server Monitor(46)

• Accessing Server Monitoring Data
• What is Server Monitoring?
• Configure CPU Temperature Warnings
• Server Monitor Agent Requirements & Compatibility
• HDD/SSD/NVMe Drive Health Monitor
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page

07 Billing(24)

• Placing A New Order
• Paying an Invoice with Account Credit
• Change Billing Cycle
• What Billing Software Is This?
• Add extra monitors to your order
• Reactivating a Terminated Order

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Live Chat
• Opening A Ticket
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Viewing Your Tickets

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Close Account
• Set An Avatar
• Dark Mode
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My IP (or domain) is blacklisted, how do I delist it?
• Why should I blacklist check & blacklist monitor my IPs?
• Do you offer custom packages?
• How can I contact a blacklist’s owners?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• Search and Labels
• How to set up Keyword Monitoring
• How to use Quick PING
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• Understanding our APIs
• API – Edit Blacklist Monitor
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.56 – Changelog
• ‘Featured Clients’ on our website
• Multiple White Label Domains
• HetrixTools Documentation
• v0.9.58 – Changelog
• v0.8.6 Beta

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol