• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Say NO To Pageloads
  • Live Detected Outages
  • Account Dashboard
  • Quick Whois Search
  • Free Accounts Inactivity
  • Top Notifications

02 Contact Lists(40)

  • How to group HetrixTools notifications using ilert
  • Zenduty Integration
  • Opsgenie Integration
  • PushBullet Notifications
  • Splunk/VictorOps Integration
  • Do Not Disturb Schedule

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Blacklist Monitoring Webhook Notifications
  • Search Blacklist Monitors
  • Initiate Manual Blacklist Check
  • Blacklist Monitor Change History
  • What is the difference between API Calls and API Checks?
  • Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(74)

  • Quick PING
  • Group Actions – Add/Replace/Remove Private Notes
  • Categories
  • Downtime Notes
  • Domain Expiration Date Appears Incorrect
  • Add a SMTP Monitor

05 Server Monitor(47)

  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Server Monitor Agent Requirements & Compatibility
  • Resource Usage Privacy
  • Debug Mode – Windows Agent
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages (Bulk Reports)(15)

  • Embed Status Page On WHMCS Network Status
  • Add an announcement to your Status Page
  • Create a Status Page using Group Actions
  • Add monitors to a Status Page
  • Remove monitors from a Status Page
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • Turn on/off automatic payments
  • Add extra monitors to your order
  • Invoices
  • The Basic Package
  • Add a new Payment Method
  • Pay via Stripe using Bitcoins

08 White Label(11)

  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain
  • Partial/Full White Label
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • Default White Label Landing Page

09 Support(10)

  • Viewing Your Tickets
  • API Keys Access
  • Ticket View
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Opening A Ticket
  • Which Support Desk Is This?

10 Settings(21)

  • Sub-Accounts
  • Set An Avatar
  • Account Settings
  • Blacklist monitor change notification threshold
  • Change Password
  • Dark Mode

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Earnings Calculator
  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard

12 F.A.Q.(40)

  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • Do you offer custom packages?
  • How are your Uptime Monitoring statistics calculated?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • What payment methods do you accept?
  • How to buy SMS Credits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Delisting your blacklisted IPs
  • Blacklist Check vs. Blacklist Monitor
  • Markdown
  • Adding your IPs to Microsoft Outlook SNDS
  • Debugging the issues which caused your downtime
  • Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • Blacklist Check API
  • API – Delete Uptime Monitor
  • API Keys
  • API Uptime Monitor Maintenance Mode
  • v2 List Blacklist Monitors

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.32 – Bulk Report Announcements
  • v0.9.5 Beta – White Label Reports
  • v0.9.44 – Sub-Accounts
  • v0.9.66 – Location Fails Warning
  • v0.9.77 – Server Agent Monitor
  • v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(11)

  • Error 7: Failed to connect to <target>: Connection refused
  • Connected, but no SMTP banner received within Xs
  • Error 0: keyword not found
  • Error 0: Name or service not known
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • How to remove your IP from the Outlook blacklist
  • Location Fail Log
  • Network Diagnostics
  • How to remove your IP from the Comcast blacklist
  • Avoid PING False Positives
  • Uptime Monitoring IP Addresses
  • Add monitors to a Status Page
  • Default White Label Landing Page
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • How to ping a User or Role in your Discord notifications
  • Blacklist Check API
  • Block View
  • How to enable Telegram Topics
  • Discord Integration