01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(42)

• Create A Contact List
• Zenduty Integration
• SIGNL4 Integration
• SMS Notifications
• Do Not Disturb Schedule
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Queue Priority
• Change Blacklist Monitor Label
• Show Only Blacklisted
• Difference between Microsoft SNDS Lists on HetrixTools
• Bookmarks

04 Uptime Monitor(74)

• Difference between Location Fail Log and Network Diagnostics
• Uptime Monitoring – WebSnapshots
• Import Uptime Monitors from .CSV
• Add private notes to your Uptime Monitors
• Schedule Maintenance
• Avoid Getting Our IPs Blocked

05 Server Monitor(48)

• Outgoing PING
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What data does the Server Monitor Agent collect?
• Server Monitor Agent Settings
• View Running Processes

06 Status Pages(15)

• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Create Status Page
• How to create a beautiful Uptime Status page

07 Billing(25)

• Add a new Payment Method
• Pay via Stripe using Bitcoins
• How to receive Billing emails on a different address
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Disable Bulk Report Title
• Ticket View
• API Key Scope

10 Settings(21)

• Blacklist monitor change notification threshold
• Blacklist Monitor Color Indicators
• Account Settings
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• Do you offer Bulk Blacklist Check?
• Why is Uptime Monitoring so important? Why should I do it?
• How do blacklist notifications work? When do I get notified?
• Does your Uptime Monitor check from all of the locations simultaneously?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• API Keys
• Using the API Relay
• API – Add Blacklist Monitor
• API Explorer
• API Uptime Monitor Maintenance Mode

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.70 – Changelog
• SMS Credits Price Reduction

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)