01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications

02 Contact Lists(42)

• ilert Integration
• RocketChat Integration
• How to group HetrixTools notifications using ilert
• Missed ntfy notifications when using the public ntfy.sh server
• PushBullet Notifications
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Blacklist Monitoring Webhook Notifications
• Queue Priority
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add extra monitors to your order

04 Uptime Monitor(74)

• Repeated Alerts
• Add a Server Agent Monitor (Heartbeat Monitor)
• Pagination & Monitors/Page
• Pinned Uptime Monitors
• Group Actions – Add/Replace/Remove Private Notes
• Uptime Monitoring Webhook Notifications

05 Server Monitor(47)

• Configure CPU Temperature Warnings
• Server Monitoring Agent – Install Templates
• Outgoing PING
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Misconfigured Network Interface Name
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Protect your Status Page with a Password
• Incident History
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Placing A New Order
• Remove a saved Payment Method
• How to receive Billing emails on a different address
• The Basic Package
• Add extra monitors to your order
• Suspension/Termination

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Configure White Label Reports

09 Support(10)

• Ticket View
• In-House Support
• Disable Bulk Report Title
• We Need Your Feedback
• Viewing Your Tickets
• API Keys Access

10 Settings(21)

• Set An Avatar
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• My IP (or domain) is blacklisted, how do I delist it?
• My blacklist monitors check-up time is too much apart. What to do?
• How to do a Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• Search and Labels
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.68 – Changelog
• Moscow Relocation API/Webhook Changes
• v0.9.61 – Autocomplete Search
• v0.9.5 Beta – White Label Reports
• Schedule Recurring Maintenance

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol