01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(42)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• SMS Notification Examples
• RocketChat Integration
• Twitter Direct Message Notifications
• SMS Notifications
• Jira Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• How to delete entire IP block from Blacklist Monitoring
• What is the difference between API Calls and API Checks?
• Configure Microsoft SNDS Monitoring
• Set rDNS or IP address as Label
• Group Actions

04 Uptime Monitor(74)

• Add a Cron Job Monitor (Heartbeat Monitor)
• OneClick Maintenance Mode
• Domain Expiration Date Appears Incorrect
• Uptime Monitoring Webhook Notifications
• Maintenance Mode
• Quick PING

05 Server Monitor(48)

• Resource Usage Privacy
• Run Server Monitor Agent As Root
• Ignore certain Network Interfaces for Server Monitoring Agent
• What data does the Server Monitor Agent collect?
• View Running Processes
• Outgoing PING

06 Status Pages(15)

• Add an announcement to your Status Page
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Categories
• Uptime Percentage Period (per status page)
• How to order Categories

07 Billing(25)

• Remove a saved Payment Method
• Suspension/Termination
• Add extra monitors to your order
• Why am I being double charged? [PayPal]
• The Basic Package
• Reactivating a Terminated Order

08 White Label(11)

• Partial/Full White Label
• Configure White Label Reports
• White Label is not package exclusive
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Fixed Header

09 Support(10)

• Disable Bulk Report Title
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Live Chat
• In-House Support

10 Settings(21)

• Blacklist Monitor Color Indicators
• Timezone
• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar
• Inherit Password Protection
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Why did HetrixTools blacklist my Domain or IP address?
• My blacklist monitors check-up time is too much apart. What to do?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• I just added Blacklist Monitors, why am I not receiving notifications?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• How to use Quick PING
• Markdown
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v2 List Blacklist Monitors
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor
• Using the API Relay
• API – Delete Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• UCEPROTECT-Level3
• Announcing the new Blacklist Monitor pricing structure
• v0.9.48 – Changelog
• v0.9.47 – Changelog
• Introducing the “Global Status” section in our Uptime Reports

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)