01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(42)

• Server Monitoring Resource Usage Webhook Notifications
• Microsoft Teams Integration
• SMS Notifications
• Zenduty Integration
• ilert Integration
• Slack Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add A Domain Name
• Difference between Microsoft SNDS Lists on HetrixTools
• Show Only Blacklisted
• View Blacklist Monitor Changes History
• Filter Based On RBLs
• How to change Contact List

04 Uptime Monitor(74)

• Here’s how Maintenance Mode affects your Uptime Reports
• Schedule Recurring Maintenance
• How to whitelist our Uptime Monitoring Nodes in CSF
• Add extra monitors to your order
• How to edit Uptime Monitor’s advanced settings
• How to change Contact List

05 Server Monitor(48)

• Enable Server Monitor Agent Debugging
• Server Monitoring Agent – Install Templates
• Uninstall the HetrixTools Server Monitor Agent
• Server Monitor Agent Requirements & Compatibility
• Resource Usage Privacy
• CPU Temperature Monitoring

06 Status Pages(15)

• Add monitors to a Status Page
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• Add an announcement to your Status Page

07 Billing(25)

• Turn on/off automatic payments
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• Placing A New Order

08 White Label(11)

• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain

09 Support(10)

• In-House Support
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Sub-Accounts
• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Filter Monitors Based on Recent Changes
• Timezone

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How can I remove or edit the label of multiple monitors at once?
• Why is Uptime Monitoring so important? Why should I do it?
• What payment methods do you accept?
• Can you reset my Uptime Monitoring stats?
• How can I contact a blacklist’s owners?
• How to edit White Label domain settings?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• Hiring Freelancers For Delisting
• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API Explorer

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.54 – Changelog
• Introducing Phone Call Notifications
• v0.8.7 Beta
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.16 Beta – (Non White Label) Public Reports Facelift

18 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled