01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• HipChat Integration
• Webhook Authentication Token
• How do Contact Lists work?
• SMS Notifications
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Enable Blacklist Monitor Plain Text Email Notifications
• Meet The Interface
• Show Only Blacklisted
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Group Actions

04 Uptime Monitor(73)

• Website Uptime Monitoring – Accepted HTTP Codes
• Schedule Maintenance
• Location Fails Warning
• Advanced Metrics For Website Uptime Monitors
• Uptime Monitoring Nodes Status
• Add extra monitors to your order

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Set Resource Usage Warnings
• Accessing Server Monitoring Data
• ZFS Health Monitoring
• Reinstall, Update, Remove The Server Monitor Agent
• Resource Usage Privacy

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Protect your Status Page with a Password
• Incident History
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add extra monitors to your order
• Partial/Full White Label
• Upgrade/Downgrade
• How to receive Billing emails on a different address
• Suspension/Termination
• Account Credit

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Fixed Header
• Embed White Label Status Pages and Reports
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Opening A Ticket
• Live Chat
• We Need Your Feedback
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Account Settings
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Change Password
• Sub-Accounts

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My IP (or domain) is blacklisted, how do I delist it?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How long until my Domain or IP address is delisted?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to create a beautiful Uptime Status page
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement
• API Explorer
• API – Add Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.47 – Changelog
• v0.9.6 Beta – Uptime Monitoring
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.34 – SMTP Monitoring
• v0.9.11 Beta – API Access & API Explorer Released
• Linux Server Monitoring Agent v2

17 Common Errors(9)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol