01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Queue Status
• Live Detected Outages

02 Contact Lists(39)

• How to ping a User or Role in your Discord notifications
• Do Not Disturb Schedule
• Default Contact List
• Zenduty Integration
• HipChat Integration
• PagerDuty Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Dedicated Queue
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add An IP Block
• How to change Contact List
• Bookmarks

04 Uptime Monitor(70)

• Domain Expiration Date Appears Incorrect
• Filter Uptime Monitors
• How to order Categories
• Downtime Notes
• Private/Public Uptime Reports
• Clone an Uptime Monitor

05 Server Monitor(43)

• Service Monitoring
• What to do if the Server Monitoring Agent isn’t sending any data?
• ZFS Health Monitoring
• Install the HetrixTools Server Monitor Agent
• Enable Server Monitor Agent Debugging
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Categories
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Create Status Page

07 Billing(24)

• The Basic Package
• Turn on/off automatic payments
• Invoices
• Pay via Stripe using your debit or credit card
• What Billing Software Is This?
• Suspension/Termination

08 White Label(11)

• Configure White Label Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Fixed Header
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• API Keys Access
• In-House Support
• Disable Bulk Report Title
• Viewing Your Tickets
• We Need Your Feedback

10 Settings(21)

• Inherit Password Protection
• Activity Log
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Set An Avatar
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Why don’t you host your own Status Page?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What is Uptime Monitoring?
• How many uptime monitoring locations should I select?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• How to track your uptime using HetrixTools
• Uptime Monitoring For Display
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor
• Blacklist Check API
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.9.59 – Changelog
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.46 – Introducing Invaluement RBLs
• Abusix blacklists added to HetrixTools
• v0.9.33 – Dynamic Delisting Links

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR