01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(39)

• ilert Integration
• How to group HetrixTools notifications using ilert
• Default Contact List
• Phone call notifications
• Microsoft Teams Integration
• How to enable Telegram Topics

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Search Blacklist Monitors
• Dedicated Queue
• Blacklist Monitoring Webhook Notifications
• Add multiple entries at once
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(71)

• Filter Uptime Monitors
• Location Fail Log
• Filter Uptime Monitors Based on Current Warning Status
• Website Uptime Monitoring – Accepted HTTP Codes
• How do we perform Uptime Monitoring network changes
• Auto Refresh Timer

05 Server Monitor(43)

• Server Monitoring Resource Usage Webhook Notifications
• CloudLinux Data Collection Issues
• Server Monitoring Agent – Install Templates
• Uninstall the HetrixTools Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Create Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Turn on/off automatic payments
• Generate Early Invoice
• Suspension/Termination
• Upgrade your plan
• Paying an Invoice with Account Credit
• Partial/Full White Label

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• In-House Support
• Which Support Desk Is This?
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Timezone
• Account Settings
• Blacklist monitor change notification threshold
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• How can I remove or edit the label of multiple monitors at once?
• Can I have multiple HetrixTools accounts?
• How long until my Domain or IP address is delisted?
• How can I contact a blacklist’s owners?
• What payment methods do you accept?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• API – Delete Blacklist Monitor
• Understanding our APIs
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• Windows Server Monitoring Agent v2
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.49 – Server Monitoring
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.42 – Domain Blacklist Monitoring

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known