01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Low SMS Credit Warnings
• Uptime Monitoring Webhook Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Slack Integration
• Splunk/VictorOps Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Select multiple monitors at once with SHIFT+Click
• How to change Contact List
• Ignore A Blacklist
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add An IP Range

04 Uptime Monitor(73)

• Uptime Monitor Report
• Uptime Monitoring – WebSnapshots
• Add private notes to your Uptime Monitors
• How to whitelist our Uptime Monitoring Nodes in CSF
• Cachebuster
• Reset Uptime Monitor History

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Run Server Monitor Agent As Root
• Multiple Disks Support
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Server Agent – Custom Variables
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Categories
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Generate Early Invoice
• Reactivating a Terminated Order
• Add a new Payment Method
• Cancel Order / Downgrade to the Free plan
• Invoices

08 White Label(11)

• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Default White Label Landing Page
• Fixed Header
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• Viewing Your Tickets
• In-House Support
• Opening A Ticket
• Ticket View
• API Keys Access
• Which Support Desk Is This?

10 Settings(21)

• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Timezone
• Account Settings
• Default Reports Per Page For Bulk Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• mxtoolbox alternative?
• How to remove a monitored Service from multiple servers?
• Why don’t you host your own Status Page?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Can I have multiple HetrixTools accounts?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Delisting your blacklisted IPs
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API Keys
• Blacklist Check Credits (also known as API Checks)
• API Explorer
• Understanding our APIs
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.1 Beta
• v0.9.75 – Mattermost Notifications
• v0.8.5 Beta
• SMS Credits Price Reduction
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• Required activity increased from 30 days to 90 days + Basic package discontinued

17 Common Errors(10)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)