01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to ping a User or Role in your Discord notifications
• SMS Notifications
• PushBullet Notifications
• Mattermost Integration
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Blacklist Monitors – Summary
• How to change Contact List
• Export as Text
• Change Blacklist Monitor Label
• Ignore A Blacklist

04 Uptime Monitor(73)

• Uptime Monitors Actions
• Add a Cron Job Monitor (Heartbeat Monitor)
• Add extra monitors to your order
• Auto Refresh Timer
• Schedule Recurring Maintenance
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(46)

• Server Agent – Custom Variables
• Reboot Required Warning
• Uninstall the HetrixTools Server Monitor Agent
• What is Server Monitoring?
• CloudLinux Data Collection Issues
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Incident History
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page

07 Billing(24)

• Invoices
• Your Orders/Services
• The Basic Package
• Paying an Invoice with Account Credit
• Cancel Order / Downgrade to the Free plan
• Placing A New Order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Fixed Header
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• API Keys Access
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Live Chat

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Set An Avatar
• Enable/Disable multiple logins into your account
• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Can you reset my Uptime Monitoring stats?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Does your Uptime Monitor check from all of the locations simultaneously?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to use Quick PING
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API v3
• Blacklist Check API
• API Keys
• v2 List Blacklist Monitors
• Understanding API Limits
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• v0.9.42 – Domain Blacklist Monitoring
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.54 – Changelog
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found