01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• How to enable Telegram Topics
• Zenduty Integration
• PushBullet Notifications
• HipChat Integration
• PagerDuty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• View Blacklist Monitor Changes History
• Add multiple entries at once
• Blacklist Monitors Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Show Only Blacklisted

04 Uptime Monitor(73)

• Categories
• Private/Public Uptime Reports
• How to edit Uptime Monitor’s advanced settings
• Here’s how Maintenance Mode affects your Uptime Reports
• SLA Uptime Calculator
• How is the uptime percentage calculated in your Uptime Reports

05 Server Monitor(46)

• Install the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Using the Server Monitoring Relay
• Multiple Disks Support
• Server Monitor Agent Requirements & Compatibility
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Categories
• Delete a Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• Upgrade your plan
• Placing A New Order
• Paying an Invoice with Account Credit
• Generate Early Invoice

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• Which Support Desk Is This?
• API Keys Access
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Ticket View

10 Settings(21)

• Sub-Accounts
• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Close Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Where can I see my Package Limits?
• Can I have multiple HetrixTools accounts?
• Do you offer Bulk Blacklist Check?
• How are your Uptime Monitoring statistics calculated?
• How do I access my Blacklist Reports?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• How to create a beautiful Uptime Status page
• Filter Based On RBL
• Markdown
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API Explorer
• API Uptime Monitor Maintenance Mode
• Using the API Relay
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.6 Beta – Uptime Monitoring
• v0.9.77 – Server Agent Monitor
• v0.9.39 – WebHook Notifications
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.2 Beta

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known