01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Do Not Disturb Schedule
• Webhook Authentication Token
• Server Monitoring Resource Usage Webhook Notifications
• Microsoft Teams Integration
• Twitter Direct Message Notifications
• SIGNL4 Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Difference between Microsoft SNDS Lists on HetrixTools
• Configure Microsoft SNDS Monitoring
• Pagination & Monitors/Page
• Change Blacklist Monitor Label
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(74)

• Search Uptime Monitors
• Avoid PING False Positives
• Pinned Uptime Monitors
• Network Diagnostics
• Copy Settings
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

• Server Monitoring Agent – Install Templates
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Service Monitoring
• ZFS Health Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

06 Status Pages (Bulk Reports)(15)

• Incident History
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Create Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Paying an Invoice with Account Credit
• Partial/Full White Label
• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Your Orders/Services
• Generate Early Invoice

08 White Label(11)

• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Fixed Header

09 Support(10)

• We Need Your Feedback
• Live Chat
• Disable Bulk Report Title
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?

10 Settings(21)

• Dark Mode
• Change Password
• Stack blacklist monitor notifications for X hours
• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• Why don’t you host your own Status Page?
• Do you offer blacklist delisting assistance?
• Can I have multiple HetrixTools accounts?
• How do I access my Blacklist Reports?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Markdown
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs
• v1 Server Stats
• API – Delete Blacklist Monitor
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.49 – Server Monitoring
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.53 – Blacklist Monitor Bookmarks

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled