01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Webhook Authentication Token
• Uptime Monitoring Webhook Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• SIGNL4 Integration
• Pushover Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Daily/Weekly Blacklist Monitoring Reports
• Blacklist Monitor Change History
• Add Your First Blacklist Monitor
• Filter Based On RBLs
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(71)

• Uptime Monitor Report
• Nameserver Monitoring
• Alert Only After X Minutes Of Downtime
• Advanced Metrics For Website Uptime Monitors
• Sorting Uptime Monitors
• Uptime Monitoring Webhook Notifications

05 Server Monitor(43)

• Outgoing PING
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Resource Usage Privacy
• Reinstall, Update, Remove The Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Add an announcement to your Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Upgrade your plan
• Add extra monitors to your order
• Upgrade/Downgrade
• Reactivating a Terminated Order
• Placing A New Order
• Invoices

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Fixed Header
• Configure White Label Reports
• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket

10 Settings(21)

• Inherit Password Protection
• Sub-Account – Switch Account
• Set An Avatar
• Account Settings
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What payment methods do you accept?
• How to do a Blacklist Check?
• How can I contact a blacklist’s owners?
• How long until my Domain or IP address is delisted?
• Do you offer custom packages?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to set up Keyword Monitoring
• How to use Quick PING
• Uptime Monitoring For Display
• The importance of ordering your monitors list
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API v3
• v1 Server Stats
• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.8.4 Beta
• Abusix blacklists added to HetrixTools
• Announcing the new Blacklist Monitor pricing structure
• v0.9.11 Beta – API Access & API Explorer Released

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known