01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Splunk/VictorOps Integration
• RocketChat Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Server Monitoring Resource Usage Webhook Notifications
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Configure Microsoft SNDS Monitoring
• Change Blacklist Monitor Label
• Filter Based On RBLs
• Show Only Blacklisted
• How to change Contact List

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• Add a Cron Job Monitor (Heartbeat Monitor)
• Filter Uptime Monitors
• Reset Uptime Monitor History
• Add a Website Uptime Monitor
• Add extra monitors to your order

05 Server Monitor(46)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Enable Server Monitor Agent Debugging
• Debug Mode – Linux Agent
• Software RAID Monitoring
• Install the HetrixTools Server Monitor Agent
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Delete a Status Page
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• How to order Categories

07 Billing(24)

• The Basic Package
• Turn on/off automatic payments
• What Billing Software Is This?
• Pay via Stripe using your debit or credit card
• Change Billing Cycle
• Invoices

08 White Label(11)

• Fixed Header
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain

09 Support(10)

• Live Chat
• We Need Your Feedback
• Opening A Ticket
• API Keys Access
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Sub-Accounts
• Activity Log
• Account Settings
• Timezone
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• How to edit White Label domain settings?
• How do I access my Uptime Reports?
• Do you offer free trials?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Blacklist Monitor
• v1 Server Stats
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• v0.9.56 – Changelog
• v0.9.64 – The Basic Package
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.61 – Autocomplete Search
• Changes in our Uptime Webhook Notifications

17 Common Errors(11)

• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs