01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Microsoft Teams Integration
• How to ping a User or Role in your Discord notifications
• Remove entry from Contact List
• Slack Integration
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• How to change Contact List
• Monitored Blacklists
• Export as Text
• Ignore A Blacklist
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(73)

• Pagination & Monitors/Page
• Private/Public Uptime Reports
• Add a Website Uptime Monitor
• Add extra monitors to your order
• How to edit Uptime Monitor’s advanced settings
• Avoid PING False Positives

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitor Agent Settings
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• ZFS Health Monitoring
• Ignore certain Network Interfaces for Server Monitoring Agent
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• Create Status Page
• Categories

07 Billing(24)

• Your Orders/Services
• Turn on/off automatic payments
• Account Credit
• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Partial/Full White Label
• SSL Error Accessing White Label Report

09 Support(10)

• In-House Support
• Opening A Ticket
• Viewing Your Tickets
• Disable Bulk Report Title
• Ticket View
• Live Chat

10 Settings(21)

• Inherit Password Protection
• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Account Settings
• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to do a Blacklist Check?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Uptime Reports?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor
• Search and Labels
• Delisting your blacklisted IPs
• How to fill in your Company Info
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• API v3
• Using the API Relay
• API – Add Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.4 Beta – Ignoring RBLs
• v0.9.35 – Domain Blacklist Check
• v0.9.61 – Autocomplete Search
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.69 – Changelog

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR