01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(42)

• HipChat Integration
• Server Monitoring Resource Usage Webhook Notifications
• SIGNL4 Integration
• Low SMS Credit Warnings
• SMS Notifications
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Autocomplete Search
• Add Your First Blacklist Monitor
• Add A Domain Name
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• View further blacklisting details in your reports
• Filter Based On RBLs

04 Uptime Monitor(74)

• Advanced cron job monitoring
• Uptime Monitoring Webhook Notifications
• Repeated Alerts
• Maximize Workspace
• Search Uptime Monitors
• Location Fail Log

05 Server Monitor(47)

• Server Monitoring Resource Usage Webhook Notifications
• Installing the Windows Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Monitor Agent Requirements & Compatibility

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Create Status Page
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Incident History
• Create a Status Page using Group Actions

07 Billing(24)

• Add extra monitors to your order
• Add a new Payment Method
• How to receive Billing emails on a different address
• The Basic Package
• Remove a saved Payment Method
• Account Credit

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• White Label is not package exclusive

09 Support(10)

• Ticket View
• API Key Scope
• Opening A Ticket
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Change Password
• Dark Mode
• Close Account
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer free trials?
• Can I have multiple HetrixTools accounts?
• What is Uptime Monitoring?
• Why don’t you host your own Status Page?
• Why did HetrixTools blacklist my Domain or IP address?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• Debugging the issues which caused your downtime
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• Understanding our APIs
• Understanding API Limits
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(9)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(5)

• Investigate Outage
• Schedule maintenance based on emails
• Review Account Activity
• Manage Server Inventory

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Multiple White Label Domains
• v0.9.4 Beta – Ignoring RBLs
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.8r1 Beta
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.8.2 Beta

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure