01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(42)

• PagerDuty Integration
• Pushover Notifications
• Server Monitoring Resource Usage Webhook Notifications
• SIGNL4 Integration
• SMS Credits
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• Difference between Microsoft SNDS Lists on HetrixTools
• Add multiple entries at once
• Enable Blacklist Monitor Plain Text Email Notifications
• Set rDNS or IP address as Label
• Ignore A Blacklist

04 Uptime Monitor(74)

• Reset Uptime Monitor History
• Autocomplete Search
• Add extra monitors to your order
• Location Fail Log
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Add private notes to your Uptime Monitors

05 Server Monitor(48)

• Why isn’t my network usage being collected?
• HDD/SSD/NVMe Drive Health Monitor
• Where do I find the SID (Server Monitor ID)?
• Update the Linux Server Monitoring Agent
• Server Agent – Custom Variables
• Set Resource Usage Warnings

06 Status Pages(15)

• How to order Categories
• Delete a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• How to create a beautiful Uptime Status page

07 Billing(25)

• How to receive Billing emails on a different address
• Turn on/off automatic payments
• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade
• Placing A New Order

08 White Label(11)

• Fixed Header
• Accessing Your White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive
• Partial/Full White Label
• Configure White Label Reports

09 Support(10)

• API Key Scope
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• We Need Your Feedback
• Opening A Ticket
• Ticket View

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Dark Mode
• Uptime Percentage Period (account-wide)
• Set An Avatar
• Close Account
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Where can I see my Package Limits?
• How can I contact a blacklist’s owners?
• How are your Uptime Monitoring statistics calculated?
• What is Uptime Monitoring?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Hiring Freelancers For Delisting
• Filter Based On RBL
• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• API – Edit Blacklist Monitor
• Understanding our APIs
• Understanding API Limits
• API Keys
• v1 Server Stats

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.75 – Mattermost Notifications
• Multiple White Label Domains
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.1 Beta
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused