01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• Missed ntfy notifications when using the public ntfy.sh server
• How to group HetrixTools notifications using ilert
• Telegram Integration – Group Notifications – Send Message to Topic
• SMS Notification Examples
• Google Chat Integration
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Filter Based On RBLs
• View Blacklist Monitor Changes History
• Add extra monitors to your order
• Bookmarks
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(74)

• Pause an Uptime Monitor
• SLA Uptime Calculator
• Network Diagnostics
• Enable Uptime Monitor Plain Text Email Notifications
• Here’s how Maintenance Mode affects your Uptime Reports
• How to change Contact List

05 Server Monitor(47)

• Resource Usage Privacy
• Multiple Disks Support
• Server Monitor Agent Settings
• Configure CPU Temperature Warnings
• Reinstall, Update, Remove The Server Monitor Agent
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Incident History
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• How to order Categories
• Delete a Status Page

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Account Credit
• Paying an Invoice with Account Credit
• Reactivating a Terminated Order
• Add extra monitors to your order
• Placing A New Order

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• White Label is not package exclusive
• Accessing Your White Label Reports

09 Support(10)

• Opening A Ticket
• We Need Your Feedback
• Live Chat
• Ticket View
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Blacklist monitor change notification threshold
• Set An Avatar
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Where can I see my Package Limits?
• What to do after following the Delist links?
• How do I access my Uptime Reports?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why is Uptime Monitoring so important? Why should I do it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to use Quick PING
• How to track your uptime using HetrixTools
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.61 – Autocomplete Search
• SMS Credits Price Reduction
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.4 Beta – Ignoring RBLs
• v0.8.4 Beta

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs