01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications

02 Contact Lists(40)

• PushBullet Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• ntfy.sh Notifications
• Pushover Notifications
• How do Contact Lists work?
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Add Your First Blacklist Monitor
• Blacklist Monitor Report
• Add A Domain Name
• Notice Report Changes
• Queue Priority

04 Uptime Monitor(71)

• Location Fails Warning
• Pagination & Monitors/Page
• Group Actions
• Private/Public Uptime Reports
• Quick PING
• Pause an Uptime Monitor

05 Server Monitor(46)

• Server Monitoring Resource Usage Webhook Notifications
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Set Resource Usage Warnings
• Installing the Windows Server Monitoring Agent
• View Running Processes
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Categories
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Remove monitors from a Status Page

07 Billing(24)

• Suspension/Termination
• Upgrade/Downgrade
• Partial/Full White Label
• Upgrade your plan
• Paying an Invoice with Account Credit
• Turn on/off automatic payments

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• White Label is not package exclusive
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• Live Chat
• Ticket View
• In-House Support
• Which Support Desk Is This?

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Default Reports Per Page For Bulk Reports
• Close Account
• Uptime percentage calculation
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• What is Uptime Monitoring?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Uptime Reports?
• How long until my Domain or IP address is delisted?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Uptime Monitoring For Display
• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API v3
• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.36 – Timezone
• v0.9.57 – Changelog
• v0.9.66 – Location Fails Warning
• HetrixTools Documentation
• v0.9.35 – Domain Blacklist Check
• v0.9.8r2 Beta – sorbs.net false positive

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused