01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PagerDuty Integration
• Opsgenie Integration
• How to ping a User or Role in your Discord notifications
• Default Contact List
• ilert Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Select multiple monitors at once with SHIFT+Click
• Add Your First Blacklist Monitor
• Group Actions
• Blacklist Monitor Change History

04 Uptime Monitor(72)

• Advanced cron job monitoring
• Filter Uptime Monitors
• Meet The Interface
• Show Monitored Target In Uptime Reports
• Alert Only After X Minutes Of Downtime
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(46)

• CPU Temperature Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• What is Server Monitoring?
• Server Agent – Custom Variables
• Misconfigured Network Interface Name
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Categories
• Add monitors to a Status Page

07 Billing(24)

• Placing A New Order
• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• Suspension/Termination
• Change Billing Cycle
• What Billing Software Is This?

08 White Label(11)

• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• In-House Support
• We Need Your Feedback
• API Keys Access
• Viewing Your Tickets
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels
• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• How to edit White Label domain settings?
• Can you reset my Uptime Monitoring stats?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to create a beautiful Uptime Status page
• How to set up Keyword Monitoring
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.51 – Changelog
• v0.9.1 Beta
• v0.9.8 Beta – Blacklist Check
• v0.9.45 – 6 New Uptime Monitoring Locations

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)