01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications

02 Contact Lists(42)

• PushBullet Notifications
• Remove entry from Contact List
• SMS Notification Examples
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• How do Contact Lists work?
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Add multiple entries at once
• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitoring Webhook Notifications
• How to change Contact List
• Dedicated Queue

04 Uptime Monitor(74)

• Uptime Monitoring Nodes Status
• How to edit Uptime Monitor’s advanced settings
• Here’s how Maintenance Mode affects your Uptime Reports
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• How to order Categories

05 Server Monitor(48)

• Enable Server Monitor Agent Debugging
• Ignore certain Network Interfaces for Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Install the HetrixTools Server Monitor Agent
• Debug Mode – Linux Agent
• Software RAID Monitoring

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Delete a Status Page
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Incident History
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Pay invoice via Stripe Checkout
• Turn on/off automatic payments
• Generate Early Invoice
• Partial/Full White Label
• Paying an Invoice with Account Credit
• The Basic Package

08 White Label(11)

• Configure White Label Reports
• Fixed Header
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback

10 Settings(21)

• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Account Settings
• Close Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• How to remove a monitored Service from multiple servers?
• Why should I blacklist check & blacklist monitor my IPs?
• Why did HetrixTools blacklist my Domain or IP address?
• How can I contact a blacklist’s owners?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Markdown
• How to fill in your Company Info
• Hiring Freelancers For Delisting
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• v1 Server Stats
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.36 – Timezone
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.37 – Downtime Diagnostics
• v0.9.70 – Changelog
• New Server Monitoring Agent Released [v1.05]

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled