01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• How to ping a User or Role in your Discord notifications
• Discord Integration
• RocketChat Integration
• Zenduty Integration
• HipChat Integration
• Create A Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Select multiple monitors at once with SHIFT+Click
• View Blacklist Monitor Changes History
• How to change Contact List
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• How to change Contact List
• How to enable SSL Verification for your Uptime Monitor
• Meet The Interface
• Clone an Uptime Monitor
• Select multiple monitors at once with SHIFT+Click
• Avoid Getting Our IPs Blocked

05 Server Monitor(46)

• Server Monitor Agent Requirements & Compatibility
• Service Monitoring
• Misconfigured Network Interface Name (PHP Agent)
• What is Server Monitoring?
• Misconfigured Network Interface Name
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Create Status Page
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• Protect your Status Page with a Password

07 Billing(24)

• What Billing Software Is This?
• Invoices
• Cancel Order / Downgrade to the Free plan
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• Your Orders/Services

08 White Label(11)

• Add A White Label Domain Name
• Default White Label Landing Page
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Fixed Header
• Configure White Label Reports

09 Support(10)

• Ticket View
• In-House Support
• Disable Bulk Report Title
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Activity Log
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• What to do after following the Delist links?
• Do you offer Bulk Blacklist Check?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer custom packages?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• How to use Quick PING
• How to set up Keyword Monitoring

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• API Keys
• v1 Server Stats
• v1 Get Server Agent ID (SID)
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• Announcing the new Blacklist Monitor pricing structure
• v0.9.60 – Low SMS Credit Warnings
• v0.9.34 – SMTP Monitoring
• v0.9.5 Beta – White Label Reports
• UCEPROTECT-Level3

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)