01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Opsgenie Integration
• Phone call notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• ntfy.sh Notifications
• HipChat Integration
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• View Blacklist Monitor Changes History
• Filter Monitors Based on Recent Changes
• Group Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Show Only Blacklisted

04 Uptime Monitor(74)

• How to enable SSL Verification for your Uptime Monitor
• Group Actions – Add/Replace/Remove Private Notes
• How is the uptime percentage calculated in your Uptime Reports
• Repeated Alerts
• Quick PING
• Location Fail Log

05 Server Monitor(47)

• Misconfigured Network Interface Name (PHP Agent)
• Filter Uptime Monitors Based on Current Warning Status
• Run Server Monitor Agent As Root
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Uninstall the HetrixTools Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Delete a Status Page
• Create Status Page
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page

07 Billing(24)

• How to receive Billing emails on a different address
• Partial/Full White Label
• Generate Early Invoice
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• What Billing Software Is This?

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Add A White Label Domain Name
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Disable Bulk Report Title
• API Keys Access
• We Need Your Feedback
• Opening A Ticket

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Change Password
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How can I remove or edit the label of multiple monitors at once?
• Do you offer custom packages?
• Why is Uptime Monitoring so important? Why should I do it?
• My IP (or domain) is blacklisted, how do I delist it?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Hiring Freelancers For Delisting
• Markdown
• Delisting your blacklisted IPs
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs
• API – Edit Blacklist Monitor
• Blacklist Check API
• API Explorer
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• v0.9.39 – WebHook Notifications
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.61 – Autocomplete Search

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol