01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(42)

• Google Chat Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Microsoft Teams Integration
• Low SMS Credit Warnings
• Jira Integration
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Block View
• How to delete entire IP block from Blacklist Monitoring
• Export as Text
• Dedicated Queue
• Filter Based On RBLs
• Blacklist Monitor Report

04 Uptime Monitor(74)

• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Uptime Monitoring Nodes Status
• Private/Public Uptime Reports
• Sorting Uptime Monitors
• Delete Uptime Monitor
• Domain Expiration Monitoring

05 Server Monitor(48)

• Update the Linux Server Monitoring Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Run Server Monitor Agent As Root
• Install the HetrixTools Server Monitor Agent
• Server Monitor Color Indicators
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages(15)

• Categories
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Delete a Status Page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page

07 Billing(25)

• Invoices
• Creating and Canceling Stripe Subscriptions
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade
• The Basic Package
• Reactivating a Terminated Order

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Fixed Header
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• Viewing Your Tickets
• We Need Your Feedback
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar
• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account
• Blacklist monitor change notification threshold
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Blacklist Reports?
• Do you offer custom packages?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• v3 API
• Blacklist Check API
• API Keys
• Using the API Relay

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.3 Beta
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.55 – Changelog
• Multiple White Label Domains
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports

18 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled