01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(42)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• HipChat Integration
• ilert Integration
• Create A Contact List
• Splunk/VictorOps Integration
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• Configure Microsoft SNDS Monitoring
• Maximize Workspace
• Ignore A Blacklist
• Set rDNS or IP address as Label
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• Uptime Monitoring – WebSnapshots
• SLA Uptime Calculator
• Add extra monitors to your order
• How to enable SSL Verification for your Uptime Monitor
• Uptime Monitors Actions
• Uptime Monitoring Nodes Status

05 Server Monitor(48)

• ZFS Health Monitoring
• HDD/SSD/NVMe Drive Health Monitor
• CloudLinux Data Collection Issues
• Set Resource Usage Warnings
• Misconfigured Network Interface Name
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Delete a Status Page
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page

07 Billing(25)

• Turn on/off automatic payments
• Add a new Payment Method
• Pay invoice via Stripe Checkout
• Upgrade/Downgrade
• Reactivating a Terminated Order
• How to receive Billing emails on a different address

08 White Label(11)

• White Label is not package exclusive
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Which Support Desk Is This?
• Opening A Ticket
• Viewing Your Tickets
• We Need Your Feedback
• API Key Scope
• Disable Bulk Report Title

10 Settings(21)

• Inherit Password Protection
• Stack blacklist monitor notifications for X hours
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Activity Log
• Set An Avatar

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• How to do a Blacklist Check?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Can I have multiple HetrixTools accounts?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor
• Using the API Relay
• API – Add Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• Announcing the new Blacklist Monitor pricing structure
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.47 – Changelog
• v0.9.60 – Low SMS Credit Warnings

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR