• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Account Dashboard
  • Live Detected Outages
  • Say NO To Pageloads
  • Live Queue Status
  • Top Notifications

02 Contact Lists(40)

  • Telegram Integration – Group Notifications
  • Microsoft Teams Integration
  • Telegram Integration – Direct Message Notifications
  • Phone call notifications
  • ilert Integration
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Blacklist Monitors Actions
  • Meet The Interface
  • How to delete entire IP block from Blacklist Monitoring
  • Sorting Blacklist Monitors
  • Filter Based On RBLs
  • Add A Domain Name

04 Uptime Monitor(73)

  • Group Actions – Add/Replace/Remove Private Notes
  • Avoid PING False Positives
  • Domain Expiration Monitoring
  • Filter Uptime Monitors Based on Current Warning Status
  • Group Actions
  • Location Fail Log

05 Server Monitor(46)

  • Service Monitoring
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
  • What data does the Server Monitor Agent collect?
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Set Resource Usage Warnings
  • How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

  • Delete a Status Page
  • How to remove Incident from Status Page
  • Create a Status Page using Group Actions
  • Add Twitter Feed to Bulk Report
  • Remove monitors from a Status Page
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • Change Billing Cycle
  • Add a new Payment Method
  • How to receive Billing emails on a different address
  • Placing A New Order
  • What Billing Software Is This?
  • Invoices

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • Add A White Label Domain Name
  • Accessing Your White Label Reports
  • Partial/Full White Label
  • Configure White Label Reports
  • Fixed Header

09 Support(10)

  • Viewing Your Tickets
  • Ticket View
  • API Keys Access
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Disable Bulk Report Title
  • In-House Support

10 Settings(21)

  • Dark Mode
  • Enable Uptime Monitor Plain Text Email Notifications
  • Blacklist monitor change notification threshold
  • Filter Monitors Based on Recent Changes
  • Stack blacklist monitor notifications for X hours
  • Account Settings

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • Affiliate Program Overview
  • Earnings Calculator
  • Affiliate Dashboard

12 F.A.Q.(40)

  • My blacklist monitors check-up time is too much apart. What to do?
  • How do I access my Blacklist Reports?
  • What payment methods do you accept?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • Why is Uptime Monitoring so important? Why should I do it?
  • How can I contact a blacklist’s owners?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Delisting your blacklisted IPs
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Uptime Monitoring For Display
  • How to fill in your Company Info
  • How to set up Keyword Monitoring

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API Explorer
  • API – Edit Blacklist Monitor
  • v2 Set Bulk Report Announcement
  • Understanding API Limits
  • Blacklist Check API

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.37 – Downtime Diagnostics
  • v0.9.13 Beta – Ping Monitoring & Company Info
  • v0.9.8r2 Beta – sorbs.net false positive
  • v0.9.63 – Telegram Integration
  • v0.9.32 – Bulk Report Announcements
  • v0.9.57 – Changelog

17 Common Errors(11)

  • Error 0: Name or service not known
  • Connected, but no SMTP banner received within Xs
  • Error 0: keyword not found
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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