• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Account Dashboard
  • Say NO To Pageloads
  • Live Queue Status
  • Top Notifications
  • Free Accounts Inactivity

02 Contact Lists(40)

  • Low SMS Credit Warnings
  • Microsoft Teams Integration
  • Splunk/VictorOps Integration
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • ntfy.sh Notifications
  • Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Paid vs. Free – Blacklist Monitoring Email Reports
  • Pagination & Monitors/Page
  • Select multiple monitors at once with SHIFT+Click
  • Add An IP Block
  • Search Blacklist Monitors
  • Filter Monitors Based on Recent Changes

04 Uptime Monitor(71)

  • Show Monitored Target In Uptime Reports
  • Private/Public Uptime Reports
  • Select multiple monitors at once with SHIFT+Click
  • Sorting Uptime Monitors
  • Uptime Monitors Actions
  • Copy Settings

05 Server Monitor(44)

  • HDD/SSD/NVMe Drive Health Monitor
  • Misconfigured Network Interface Name
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Configure CPU Temperature Warnings
  • Filter Uptime Monitors Based on Current Warning Status
  • Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(14)

  • Embed Status Page On WHMCS Network Status
  • How to remove Incident from Status Page
  • Create Status Page
  • Remove monitors from a Status Page
  • Protect your Status Page with a Password
  • Incident History

07 Billing(24)

  • Paying an Invoice with Account Credit
  • Remove a saved Payment Method
  • Partial/Full White Label
  • Add extra monitors to your order
  • Upgrade your plan
  • How to receive Billing emails on a different address

08 White Label(11)

  • White Label is not package exclusive
  • Accessing Your White Label Reports
  • SSL Error Accessing White Label Report
  • Fixed Header
  • Configure White Label Reports
  • Partial/Full White Label

09 Support(10)

  • In-House Support
  • Disable Bulk Report Title
  • We Need Your Feedback
  • Which Support Desk Is This?
  • Live Chat
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Stack blacklist monitor notifications for X hours
  • Activity Log
  • Close Account
  • Sub-Accounts Access Levels
  • Default Reports Per Page For Bulk Reports
  • Timezone

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earnings Calculator
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • How to buy SMS Credits?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • How do I access my Blacklist Reports?
  • What payment methods do you accept?
  • My blacklist check results differ from my blacklist monitoring results. Why?
  • How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Delisting your blacklisted IPs
  • Filter Based On RBL
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • How to fill in your Company Info
  • How to set up Keyword Monitoring
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API Uptime Monitor Maintenance Mode
  • Blacklist Check API
  • Using the API Relay
  • v2 List Blacklist Monitors
  • API – Edit Blacklist Monitor
  • API Keys

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Announcing the new Blacklist Monitor pricing structure
  • v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
  • v0.9.73 – New Server Monitor Alerts
  • v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
  • v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
  • v0.9.7 Beta

17 Common Errors(8)

  • Error 7: Failed to connect to <target>: Connection refused
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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