01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(42)

• Default Contact List
• PagerDuty Integration
• Discord Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Uptime Monitoring Webhook Notifications
• Slack Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View Blacklist Monitor Changes History
• Blacklist Monitors Actions
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitoring Webhook Notifications
• Initiate Manual Blacklist Check
• Add An IP Block

04 Uptime Monitor(74)

• Uptime Monitoring – WebSnapshots
• How do we perform Uptime Monitoring network changes
• Sorting Uptime Monitors
• Network Diagnostics
• Categories
• How to change Contact List

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Enable Server Monitor Agent Debugging
• Misconfigured Network Interface Name
• Server Monitor Agent Settings
• ZFS Health Monitoring
• Set Resource Usage Warnings

06 Status Pages(15)

• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• How to order Categories
• Add monitors to a Status Page

07 Billing(25)

• What Billing Software Is This?
• Generate Early Invoice
• Partial/Full White Label
• Paying an Invoice with Account Credit
• Upgrade/Downgrade
• Remove a saved Payment Method

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Fixed Header
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Add A White Label Domain Name

09 Support(10)

• Disable Bulk Report Title
• API Key Scope
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Stack blacklist monitor notifications for X hours
• Set An Avatar
• Sub-Accounts
• Blacklist monitor change notification threshold
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why should I blacklist check & blacklist monitor my IPs?
• Why did HetrixTools blacklist my Domain or IP address?
• How are your Uptime Monitoring statistics calculated?
• How do blacklist notifications work? When do I get notified?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• Understanding our APIs
• v1 Server Stats
• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.50 – Changelog
• Schedule Recurring Maintenance
• v0.9.68 – Changelog
• v0.9.32 – Bulk Report Announcements

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 0: keyword not found