01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Mattermost Integration
• SMS Notifications
• ilert Integration
• How to group HetrixTools notifications using ilert
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Autocomplete Search
• Search Cloud
• Group Actions
• Auto Refresh Timer
• View further blacklisting details in your reports
• Block View

04 Uptime Monitor(74)

• Domain Expiration Date Appears Incorrect
• How do we perform Uptime Monitoring network changes
• Add private notes to your Uptime Monitors
• Import Uptime Monitors from .CSV
• Private/Public Uptime Reports
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

• Filter Uptime Monitors Based on Current Warning Status
• CloudLinux Data Collection Issues
• Outgoing PING
• Service Monitoring
• Software RAID Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Incident History
• Add monitors to a Status Page
• How to order Categories

07 Billing(24)

• Add extra monitors to your order
• Generate Early Invoice
• Invoices
• Remove a saved Payment Method
• Turn on/off automatic payments
• Placing A New Order

08 White Label(11)

• Configure White Label Reports
• Default White Label Landing Page
• Partial/Full White Label
• Add A White Label Domain Name
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Ticket View
• We Need Your Feedback
• Opening A Ticket
• Which Support Desk Is This?

10 Settings(21)

• Close Account
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Enable/Disable multiple logins into your account
• Uptime Percentage Period (account-wide)
• Timezone

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to buy SMS Credits?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How to edit White Label domain settings?
• How can I remove or edit the label of multiple monitors at once?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• API v3
• API Explorer
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.44 – Sub-Accounts
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.64 – The Basic Package
• Changes to SMART test warnings and Group Actions
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs