01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Twitter Direct Message Notifications
• How do Contact Lists work?
• ilert Integration
• Telegram Integration – Group Notifications
• SIGNL4 Integration
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Cloud
• Show Only Blacklisted
• Blacklist Monitors Actions
• Pagination & Monitors/Page
• Blacklist Monitoring Webhook Notifications
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(72)

• Add private notes to your Uptime Monitors
• Add a Website Uptime Monitor
• Filter Uptime Monitors Based on Current Warning Status
• Uptime Monitoring Nodes Status
• Filter Uptime Monitors
• Domain Expiration Date Appears Incorrect

05 Server Monitor(46)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Uninstall the HetrixTools Server Monitor Agent
• Run Server Monitor Agent As Root
• View Running Processes
• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Incident History
• Categories
• Uptime Percentage Period (per status page)
• How to order Categories
• How to remove Incident from Status Page

07 Billing(24)

• Remove a saved Payment Method
• What Billing Software Is This?
• Your Orders/Services
• Partial/Full White Label
• Placing A New Order
• Account Credit

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Accessing Your White Label Reports
• White Label is not package exclusive
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• API Keys Access
• Which Support Desk Is This?
• Live Chat
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Set An Avatar
• Close Account
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Where can I see my Package Limits?
• Do you offer blacklist delisting assistance?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How do I access my Uptime Reports?
• How to do a Blacklist Check?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.65 – Changelog
• v0.9.50 – Changelog
• v0.9.62 – Changelog
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(8)

• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR