01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• SIGNL4 Integration
• Pushover Notifications
• How do Contact Lists work?
• Splunk/VictorOps Integration
• PagerDuty Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Monitored Blacklists
• Enable Blacklist Monitor Plain Text Email Notifications
• Maximize Workspace
• Show Only Blacklisted
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(74)

• Advanced cron job monitoring
• How to whitelist our Uptime Monitoring Nodes in CSF
• Website Uptime Monitoring – Accepted HTTP Codes
• How is the uptime percentage calculated in your Uptime Reports
• Show Monitored Target In Uptime Reports
• Quick PING

05 Server Monitor(47)

• Service Monitoring
• Accessing Server Monitoring Data
• HDD/SSD/NVMe Drive Health Monitor
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• CPU Temperature Monitoring
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Categories

07 Billing(24)

• Pay via Stripe using Bitcoins
• Your Orders/Services
• Invoices
• Reactivating a Terminated Order
• Suspension/Termination
• Account Credit

08 White Label(11)

• Add A White Label Domain Name
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Fixed Header
• SSL Error Accessing White Label Report
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• Ticket View
• In-House Support
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Uptime Percentage Period (account-wide)
• Stack blacklist monitor notifications for X hours
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Can you reset my Uptime Monitoring stats?
• Can I have multiple HetrixTools accounts?
• Why is Uptime Monitoring so important? Why should I do it?
• How many uptime monitoring locations should I select?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Markdown
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• API – Add Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• API Explorer
• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.68 – Changelog
• v0.9.35 – Domain Blacklist Check
• v0.9.13 Beta – Ping Monitoring & Company Info
• Introducing Phone Call Notifications
• v0.9.56 – Changelog
• Changes in our Uptime Webhook Notifications

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known