• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Free Accounts Inactivity
  • Quick Whois Search
  • Live Queue Status
  • Account Dashboard
  • Live Detected Outages

02 Contact Lists(40)

  • Low SMS Credit Warnings
  • Twitter Direct Message Notifications
  • Remove entry from Contact List
  • Microsoft Teams Integration
  • How do Contact Lists work?
  • Google Chat Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Queue Priority
  • Notice Report Changes
  • Select multiple monitors at once with SHIFT+Click
  • Export as Text
  • What is the difference between API Calls and API Checks?
  • Auto Refresh Timer

04 Uptime Monitor(73)

  • Maximize Workspace
  • Domain Expiration Date Appears Incorrect
  • Schedule Recurring Maintenance
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Filter Uptime Monitors Based on Current Warning Status
  • Edit Uptime Monitor

05 Server Monitor(46)

  • Enable Server Monitor Agent Debugging
  • What data does the Server Monitor Agent collect?
  • Accessing Server Monitoring Data
  • Set Resource Usage Warnings
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

  • Categories
  • How to order Categories
  • Embed Status Page On WHMCS Network Status
  • How to remove Incident from Status Page
  • How to create a beautiful Uptime Status page
  • Create a Status Page using Group Actions

07 Billing(24)

  • The Basic Package
  • Upgrade/Downgrade
  • Why am I being double charged? [PayPal]
  • Add a new Payment Method
  • Upgrade your plan
  • Pay via Stripe using your debit or credit card

08 White Label(11)

  • Default White Label Landing Page
  • Partial/Full White Label
  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain
  • Embed White Label Status Pages and Reports
  • SSL Error Accessing White Label Report

09 Support(10)

  • Ticket View
  • Live Chat
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Viewing Your Tickets
  • We Need Your Feedback
  • In-House Support

10 Settings(21)

  • Set An Avatar
  • Activity Log
  • Enable Uptime Monitor Plain Text Email Notifications
  • Show monitor labels in your Blacklist Reports
  • Dark Mode
  • Sub-Account – Switch Account

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings

12 F.A.Q.(40)

  • Do you offer blacklist delisting assistance?
  • How to remove a monitored Service from multiple servers?
  • Why don’t you host your own Status Page?
  • Can I have multiple HetrixTools accounts?
  • Why is Uptime Monitoring so important? Why should I do it?
  • How do I access my Uptime Reports?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Search and Labels
  • How to use Quick PING
  • Blacklist Check vs. Blacklist Monitor
  • How to use the Cron Job Monitor
  • The importance of ordering your monitors list
  • Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v1 Get Server Agent ID (SID)
  • Understanding API Limits
  • v1 Server Stats
  • v2 Set Bulk Report Announcement
  • API Explorer
  • Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
  • v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
  • Affiliate Program changes starting with 1st of December 2016
  • v0.9.30 Beta – Additional Setting Implemented
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • Announcing the new Blacklist Monitor pricing structure

17 Common Errors(10)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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