01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(42)

• SMS Notification Examples
• PushBullet Notifications
• Telegram Integration – Channel Notifications
• HipChat Integration
• Low SMS Credit Warnings
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Enable Blacklist Monitor Plain Text Email Notifications
• Monitored Blacklists
• Search Cloud
• Sorting Blacklist Monitors
• Pagination & Monitors/Page

04 Uptime Monitor(74)

• Search Cloud
• Pinned Uptime Monitors
• Uptime Monitors Actions
• Reset Uptime Monitor History
• Copy Settings
• SLA Uptime Calculator

05 Server Monitor(48)

• Why isn’t my network usage being collected?
• Where do I find the SID (Server Monitor ID)?
• Reinstall, Update, Remove The Server Monitor Agent
• Install the macOS Server Monitoring Agent
• What is Server Monitoring?
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages(15)

• Incident History
• Delete a Status Page
• Create Status Page
• Categories
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Invoices
• Turn on/off automatic payments
• Suspension/Termination
• Add a new Payment Method

08 White Label(11)

• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• Which Support Desk Is This?
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Activity Log
• Change Password
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• How to buy SMS Credits?
• How long until my Domain or IP address is delisted?
• How can I contact a blacklist’s owners?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My blacklist monitors check-up time is too much apart. What to do?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Uptime Monitoring For Display
• How to set up Keyword Monitoring

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• API – Add Blacklist Monitor
• Using the API Relay
• API – Delete Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.55 – Changelog
• v0.9.46 – Introducing Invaluement RBLs
• v0.8.5 Beta
• v0.9.39 – WebHook Notifications

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused