01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• Do Not Disturb Schedule
• RocketChat Integration
• Discord Integration
• Remove entry from Contact List
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Blacklist Monitoring Webhook Notifications
• Filter Based On RBLs
• Add A Domain Name
• View further blacklisting details in your reports
• Set rDNS or IP address as Label

04 Uptime Monitor(71)

• Select multiple monitors at once with SHIFT+Click
• How to change Contact List
• Search Cloud
• Add a Website Uptime Monitor
• Private/Public Uptime Reports
• Clone an Uptime Monitor

05 Server Monitor(46)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Using the Server Monitoring Relay
• Misconfigured Network Interface Name (PHP Agent)
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• HDD/SSD/NVMe Drive Health Monitor
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(14)

• Incident History
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Cancel Order / Downgrade to the Free plan
• Turn on/off automatic payments
• Reactivating a Terminated Order
• Placing A New Order
• Change Billing Cycle

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain

09 Support(10)

• API Keys Access
• Live Chat
• We Need Your Feedback
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Dark Mode
• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• How to edit White Label domain settings?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How can I contact a blacklist’s owners?
• My blacklist monitors check-up time is too much apart. What to do?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r1 Beta
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.37 – Downtime Diagnostics
• UCEPROTECT-Level3
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.50 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)