01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• SMS Notification Examples
• Zenduty Integration
• How to group HetrixTools notifications using ilert
• How to enable Telegram Topics
• Default Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Set rDNS or IP address as Label
• Export as Text
• Blacklist Monitor Report
• Blacklist Monitor Color Indicators
• Initiate Manual Blacklist Check

04 Uptime Monitor(74)

• Uptime Monitoring – WebSnapshots
• Delete Uptime Monitor
• Schedule Maintenance
• Group Actions
• Location Fails Warning
• Pinned Uptime Monitors

05 Server Monitor(47)

• Run Server Monitor Agent As Root
• Server Monitor Agent Settings
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Install the macOS Server Monitoring Agent
• Why isn’t my network usage being collected?
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Create Status Page
• How to order Categories

07 Billing(24)

• Your Orders/Services
• Turn on/off automatic payments
• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• The Basic Package
• Partial/Full White Label

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Fixed Header
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Ticket View
• Opening A Ticket
• We Need Your Feedback
• API Keys Access
• Live Chat
• In-House Support

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Inherit Password Protection
• Change Password
• Activity Log

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why don’t you host your own Status Page?
• My IP (or domain) is blacklisted, how do I delist it?
• Do you offer free trials?
• How do I access my Blacklist Reports?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• API – Delete Blacklist Monitor
• Using the API Relay
• Understanding API Limits
• v2 Set Bulk Report Announcement
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.57 – Changelog
• Moscow Relocation API/Webhook Changes
• v0.9.37 – Downtime Diagnostics
• Abusix blacklists added to HetrixTools
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.30 Beta – Additional Setting Implemented

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure