• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Live Detected Outages
  • Top Notifications
  • Say NO To Pageloads
  • Quick Whois Search
  • Account Dashboard

02 Contact Lists(40)

  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Telegram Integration – Channel Notifications
  • Telegram Integration – Group Notifications – Send Message to Topic
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • How to group HetrixTools notifications using ilert
  • Phone call notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Blacklist Monitors Actions
  • Difference between Microsoft SNDS Lists on HetrixTools
  • Export as Text
  • Add extra monitors to your order
  • Group Actions
  • Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

  • Copy Settings
  • Pagination & Monitors/Page
  • Advanced Metrics For Website Uptime Monitors
  • Avoid Getting Our IPs Blocked
  • Advanced cron job monitoring
  • Select multiple monitors at once with SHIFT+Click

05 Server Monitor(46)

  • Server Monitoring Resource Usage Webhook Notifications
  • Run Server Monitor Agent As Root
  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • Reboot Required Warning
  • Misconfigured Network Interface Name (PHP Agent)
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

  • How to order Categories
  • Uptime Percentage Period (per status page)
  • Remove monitors from a Status Page
  • Add monitors to a Status Page
  • How to remove Incident from Status Page
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • Paying an Invoice with Account Credit
  • The Basic Package
  • Remove a saved Payment Method
  • Add a new Payment Method
  • How to receive Billing emails on a different address
  • Partial/Full White Label

08 White Label(11)

  • Configure White Label Reports
  • How to set up a White Label Domain or Subdomain
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • Configure DNS settings for your White Label Domain
  • Partial/Full White Label

09 Support(10)

  • Live Chat
  • Viewing Your Tickets
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Ticket View
  • Opening A Ticket
  • In-House Support

10 Settings(21)

  • Change Password
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Blacklist monitor change notification threshold
  • Uptime Percentage Period (account-wide)
  • Account Settings
  • Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

  • Earnings Calculator
  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Why did HetrixTools blacklist my Domain or IP address?
  • My IP (or domain) is blacklisted, how do I delist it?
  • Can I have multiple HetrixTools accounts?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • How to do a Blacklist Check?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Delisting your blacklisted IPs
  • How to fill in your Company Info
  • How to use the Cron Job Monitor
  • Blacklist Check vs. Blacklist Monitor
  • How to set up Keyword Monitoring
  • Uptime Monitoring For Display

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • API Explorer
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Edit Blacklist Monitor
  • v2 Set Bulk Report Announcement
  • Understanding our APIs
  • API v3

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.8.6 Beta
  • v0.9.61 – Autocomplete Search
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
  • v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
  • v0.9.64 – The Basic Package

17 Common Errors(10)

  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • HTTP Code [403] Error 0: (Xms)
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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