01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(39)

• How to ping a User or Role in your Discord notifications
• Twitter Direct Message Notifications
• Zenduty Integration
• VictorOps Integration
• How to enable Telegram Topics
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Search Blacklist Monitors
• Paid vs. Free – Blacklist Monitoring Email Reports
• Group Actions
• Add A Domain Name
• Sorting Blacklist Monitors

04 Uptime Monitor(70)

• Uptime Monitoring Webhook Notifications
• How to enable SSL Verification for your Uptime Monitor
• Set Domain Expiration Date Manually
• Pagination & Monitors/Page
• Location Fails Warning
• Private/Public Uptime Reports

05 Server Monitor(43)

• Outgoing PING
• Ignore certain Network Interfaces for Server Monitoring Agent
• Reboot Required Warning
• Uninstall the HetrixTools Server Monitor Agent
• Server Agent – Custom Variables
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(14)

• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page

07 Billing(24)

• Change Billing Cycle
• The Basic Package
• Why am I being double charged? [PayPal]
• Generate Early Invoice
• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address

08 White Label(11)

• Fixed Header
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Disable Bulk Report Title
• We Need Your Feedback
• Ticket View
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access

10 Settings(21)

• Timezone
• Change Password
• Sub-Accounts
• Close Account
• Uptime percentage calculation
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• Do you offer free trials?
• How do I access my Uptime Reports?
• Why did HetrixTools blacklist my Domain or IP address?
• My blacklist check results differ from my blacklist monitoring results. Why?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• Understanding API Limits
• v2 List Blacklist Monitors
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• Affiliate Program changes starting with 1st of December 2016
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.36 – Timezone
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found