01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(42)

• Uptime Monitoring Webhook Notifications
• HipChat Integration
• Opsgenie Integration
• Blacklist Monitoring Webhook Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Maximize Workspace
• Search Blacklist Monitors
• Add A Domain Name
• Enable Blacklist Monitor Plain Text Email Notifications
• Group Actions
• Export as Text

04 Uptime Monitor(74)

• Uptime Monitoring – WebSnapshots
• How to edit Uptime Monitor’s advanced settings
• Show Monitored Target In Uptime Reports
• Add a PING/Service Uptime Monitor
• Search Cloud
• Clone an Uptime Monitor

05 Server Monitor(48)

• Using the Server Monitoring Relay
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Resource Usage Privacy
• Where do I find the SID (Server Monitor ID)?
• Outgoing PING
• Enable Server Monitor Agent Debugging

06 Status Pages(15)

• Incident History
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• How to order Categories
• Delete a Status Page
• How to remove Incident from Status Page

07 Billing(25)

• Upgrade/Downgrade
• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• Partial/Full White Label
• Change Billing Cycle
• Account Credit

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Opening A Ticket
• Live Chat
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Change Password
• Uptime Percentage Period (account-wide)
• Set An Avatar
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why don’t you host your own Status Page?
• Can you reset my Uptime Monitoring stats?
• Do you offer free trials?
• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to set up Keyword Monitoring
• How to use Quick PING
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding our APIs
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.71 – New front-end design
• Moscow Relocation API/Webhook Changes
• v0.9.5 Beta – White Label Reports
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.9 Beta – Bulk Reports
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)