01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• Telegram Integration – Group Notifications
• Microsoft Teams Integration
• Telegram Integration – Direct Message Notifications
• Phone call notifications
• ilert Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Meet The Interface
• How to delete entire IP block from Blacklist Monitoring
• Sorting Blacklist Monitors
• Filter Based On RBLs
• Add A Domain Name

04 Uptime Monitor(73)

• Group Actions – Add/Replace/Remove Private Notes
• Avoid PING False Positives
• Domain Expiration Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• Group Actions
• Location Fail Log

05 Server Monitor(46)

• Service Monitoring
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• What data does the Server Monitor Agent collect?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Set Resource Usage Warnings
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Change Billing Cycle
• Add a new Payment Method
• How to receive Billing emails on a different address
• Placing A New Order
• What Billing Software Is This?
• Invoices

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Partial/Full White Label
• Configure White Label Reports
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Ticket View
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• In-House Support

10 Settings(21)

• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Account Settings

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Blacklist Reports?
• What payment methods do you accept?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why is Uptime Monitoring so important? Why should I do it?
• How can I contact a blacklist’s owners?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• How to fill in your Company Info
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• API – Edit Blacklist Monitor
• v2 Set Bulk Report Announcement
• Understanding API Limits
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.63 – Telegram Integration
• v0.9.32 – Bulk Report Announcements
• v0.9.57 – Changelog

17 Common Errors(11)

• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR