01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• PushBullet Notifications
• SMS Notification Examples
• SMS Credits
• How to ping a User or Role in your Discord notifications
• Mattermost Integration
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Bookmarks
• Add Your First Blacklist Monitor
• Blacklist Monitors – Summary
• Add multiple entries at once
• Add extra monitors to your order
• Add A Domain Name

04 Uptime Monitor(73)

• Add a Website Uptime Monitor
• Website Uptime Monitoring – Accepted HTTP Codes
• Difference between Location Fail Log and Network Diagnostics
• Filter Uptime Monitors
• Select multiple monitors at once with SHIFT+Click
• Copy Settings

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Installing the Windows Server Monitoring Agent
• Configure CPU Temperature Warnings
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• How to order Categories
• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• What Billing Software Is This?
• Change Billing Cycle
• Why am I being double charged? [PayPal]
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan
• Generate Early Invoice

08 White Label(11)

• Add A White Label Domain Name
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Configure White Label Reports
• White Label is not package exclusive

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• Opening A Ticket
• API Keys Access
• Disable Bulk Report Title
• Live Chat

10 Settings(21)

• Dark Mode
• Default Reports Per Page For Bulk Reports
• Enable/Disable multiple logins into your account
• Close Account
• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Pingdom Alternative
• How do I access my Uptime Reports?
• How to do a Blacklist Check?
• Do you offer Bulk Blacklist Check?
• Why should I blacklist check & blacklist monitor my IPs?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• Uptime Monitoring For Display
• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)
• API Keys
• Using the API Relay
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.34 – SMTP Monitoring
• HetrixTools Documentation
• Schedule Recurring Maintenance
• ‘Featured Clients’ on our website

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)