01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(40)

• Microsoft Teams Integration
• Default Contact List
• Zenduty Integration
• SMS Notification Examples
• RocketChat Integration
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Meet The Interface
• Search Blacklist Monitors
• Blacklist Monitoring Webhook Notifications
• View Blacklist Monitor Changes History
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• How is the uptime percentage calculated in your Uptime Reports
• Categories
• Filter Uptime Monitors Based on Current Warning Status
• Add a Server Agent Monitor (Heartbeat Monitor)
• Downtime Notes
• Cachebuster

05 Server Monitor(47)

• Resource Usage Privacy
• Installing the Windows Server Monitoring Agent
• Using the Server Monitoring Relay
• Why isn’t my network usage being collected?
• Misconfigured Network Interface Name
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(15)

• Categories
• Add monitors to a Status Page
• How to order Categories
• Incident History
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)

07 Billing(24)

• The Basic Package
• Pay via Stripe using your debit or credit card
• Account Credit
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• Change Billing Cycle

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• In-House Support
• Ticket View
• Disable Bulk Report Title
• API Keys Access

10 Settings(21)

• Timezone
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Change Password
• Sub-Accounts Access Levels
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Why should I blacklist check & blacklist monitor my IPs?
• Do you offer Bulk Blacklist Check?
• Where can I see my Package Limits?
• How to edit White Label domain settings?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• Blacklist Check API
• API – Add Blacklist Monitor
• Understanding API Limits
• API – Delete Blacklist Monitor
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.22 Beta – Repeated Alerts
• v0.9.32 – Bulk Report Announcements
• Abusix blacklists added to HetrixTools
• v0.8.2 Beta
• v0.9.8 Beta – Blacklist Check

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)