01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• Default Contact List
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Splunk/VictorOps Integration
• Remove entry from Contact List
• Twitter Direct Message Notifications
• Mattermost Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Blacklist Monitoring Webhook Notifications
• Bookmarks
• Daily/Weekly Blacklist Monitoring Reports
• How to change Contact List
• Pagination & Monitors/Page

04 Uptime Monitor(73)

• Uptime Monitoring – WebSnapshots
• Autocomplete Search
• Avoid PING False Positives
• How to whitelist our Uptime Monitoring Nodes in CSF
• Meet The Interface
• Uptime Monitors Actions

05 Server Monitor(46)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Enable Server Monitor Agent Debugging
• Configure CPU Temperature Warnings
• Service Monitoring
• What to do if the Server Monitoring Agent isn’t sending any data?
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

• Categories
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• How to order Categories
• Add an announcement to your Status Page

07 Billing(24)

• Suspension/Termination
• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address
• Placing A New Order
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Partial/Full White Label
• Configure White Label Reports
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View
• API Keys Access
• Opening A Ticket

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Enable/Disable multiple logins into your account
• Blacklist monitor change notification threshold
• Close Account
• Inherit Password Protection

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Pingdom Alternative
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• Understanding API Limits
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.59 – Changelog
• v0.9.73 – New Server Monitor Alerts
• v0.9.7 Beta
• v0.9.75 – Mattermost Notifications
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports

17 Common Errors(10)

• Error 0: keyword not found
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR