01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Top Notifications

02 Contact Lists(42)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Twitter Direct Message Notifications
• PagerDuty Integration
• Webhook Authentication Token
• Do Not Disturb Schedule
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Meet The Interface
• Difference between Microsoft SNDS Lists on HetrixTools
• Dedicated Queue
• Blacklist Monitor Change History
• Select multiple monitors at once with SHIFT+Click
• Add Your First Blacklist Monitor

04 Uptime Monitor(74)

• Add extra monitors to your order
• How do we perform Uptime Monitoring network changes
• Network Diagnostics
• Pagination & Monitors/Page
• Add a Cron Job Monitor (Heartbeat Monitor)
• Avoid Getting Our IPs Blocked

05 Server Monitor(48)

• Run Server Monitor Agent As Root
• Multiple Disks Support
• Server Monitor Agent Requirements & Compatibility
• ZFS Health Monitoring
• Configure CPU Temperature Warnings
• Service Monitoring

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• How to order Categories
• Add monitors to a Status Page
• Remove monitors from a Status Page
• Create Status Page
• Uptime Percentage Period (per status page)

07 Billing(25)

• Placing A New Order
• Account Credit
• Invoices
• Your Orders/Services
• Upgrade/Downgrade
• Why am I being double charged? [PayPal]

08 White Label(11)

• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Configure White Label Reports
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Which Support Desk Is This?
• API Key Scope
• We Need Your Feedback

10 Settings(21)

• Change Password
• Stack blacklist monitor notifications for X hours
• Close Account
• Account Settings
• Filter Monitors Based on Recent Changes
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How do I access my Uptime Reports?
• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Use Private Notes to tag your Uptime Monitors
• The importance of ordering your monitors list

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API Keys
• API – Delete Uptime Monitor
• Understanding API Limits
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.9 Beta – Bulk Reports
• v0.9.3 Beta
• v0.9.13 Beta – Ping Monitoring & Company Info
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.34 – SMTP Monitoring

18 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure