01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Pushover Notifications
• Telegram Integration – Channel Notifications
• Blacklist Monitoring Webhook Notifications
• SMS Notifications
• Webhook Authentication Token

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Export as Text
• How to delete entire IP block from Blacklist Monitoring
• View further blacklisting details in your reports
• Meet The Interface
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(73)

• Pause an Uptime Monitor
• Website Uptime Monitoring – Accepted HTTP Codes
• Uptime Monitoring Webhook Notifications
• Uptime Monitor Report
• Domain Expiration Date Appears Incorrect
• Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Filter Uptime Monitors Based on Current Warning Status
• Enable Server Monitor Agent Debugging
• Debug Mode – Linux Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Incident History
• Uptime Percentage Period (per status page)
• How to order Categories
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Generate Early Invoice
• Reactivating a Terminated Order
• Turn on/off automatic payments
• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports

09 Support(10)

• Viewing Your Tickets
• Opening A Ticket
• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts Access Levels
• Inherit Password Protection
• Change Password
• Account Settings
• Timezone
• Close Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• How can I remove or edit the label of multiple monitors at once?
• How to buy SMS Credits?
• My IP (or domain) is blacklisted, how do I delist it?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• How to create a beautiful Uptime Status page
• Adding your IPs to Microsoft Outlook SNDS
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API v3
• Understanding our APIs
• v2 Set Bulk Report Announcement
• v1 Get Server Agent ID (SID)
• API Keys
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• HetrixTools Documentation
• Announcing the new Blacklist Monitor pricing structure
• v0.9.51 – Changelog
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.38 – Categories

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol