01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• ilert Integration
• How to group HetrixTools notifications using ilert
• Splunk/VictorOps Integration
• How to enable Telegram Topics
• Microsoft Teams Integration
• Low SMS Credit Warnings

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Group Actions
• Blacklist Monitors – Summary
• Add An IP Range
• What is the difference between API Calls and API Checks?
• Change Blacklist Monitor Label
• Autocomplete Search

04 Uptime Monitor(74)

• Select multiple monitors at once with SHIFT+Click
• Uptime Monitoring Webhook Notifications
• How to whitelist our Uptime Monitoring Nodes in CSF
• Website Uptime Monitoring – Accepted HTTP Codes
• Here’s how Maintenance Mode affects your Uptime Reports
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(48)

• Reboot Required Warning
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• ZFS Health Monitoring
• CPU Temperature Monitoring
• Misconfigured Network Interface Name
• CloudLinux Data Collection Issues

06 Status Pages(15)

• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Create Status Page
• How to remove Incident from Status Page
• Protect your Status Page with a Password

07 Billing(25)

• Upgrade your plan
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• Pay via Stripe using Bitcoins
• Generate Early Invoice
• Suspension/Termination

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• SSL Error Accessing White Label Report
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• API Key Scope
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Dark Mode
• Set An Avatar

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• Can you reset my Uptime Monitoring stats?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why should I blacklist check & blacklist monitor my IPs?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• The importance of ordering your monitors list
• Search and Labels
• Markdown
• Use Private Notes to tag your Uptime Monitors
• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Uptime Monitor
• Understanding API Limits
• v2 List Blacklist Monitors
• v3 API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 Set Bulk Report Announcement

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• SMS Price Changes
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.63 – Telegram Integration
• v0.8.7 Beta
• v0.9.69 – Changelog

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)