01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(40)

• Do Not Disturb Schedule
• How to group HetrixTools notifications using ilert
• Pushover Notifications
• Mattermost Integration
• Telegram Integration – Group Notifications
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Export as Text
• Dedicated Queue
• Autocomplete Search
• Filter Monitors Based on Recent Changes
• How to change Contact List
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(73)

• Downtime Notes
• Location Fails Warning
• Set Domain Expiration Date Manually
• Uptime Monitoring IP Addresses
• Clone an Uptime Monitor
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(46)

• HDD/SSD/NVMe Drive Health Monitor
• Service Monitoring
• Debug Mode – Linux Agent
• ZFS Health Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• View Running Processes

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Incident History
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• How to receive Billing emails on a different address
• The Basic Package
• What Billing Software Is This?
• Your Orders/Services
• Remove a saved Payment Method
• Partial/Full White Label

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Partial/Full White Label
• Add A White Label Domain Name

09 Support(10)

• API Keys Access
• We Need Your Feedback
• Which Support Desk Is This?
• Opening A Ticket
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Show monitor labels in your Blacklist Reports
• Blacklist monitor change notification threshold
• Set An Avatar
• Filter Monitors Based on Recent Changes
• Close Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to do a Blacklist Check?
• What payment methods do you accept?
• How do I access my Blacklist Reports?
• What to do after following the Delist links?
• How many uptime monitoring locations should I select?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to set up Keyword Monitoring
• How to fill in your Company Info
• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.47 – Changelog
• v0.9.33 – Dynamic Delisting Links
• Changes in our Uptime Webhook Notifications
• v0.9.7 Beta
• v0.9.30 Beta – Additional Setting Implemented

17 Common Errors(9)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)