01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Quick Whois Search

02 Contact Lists(42)

• Low SMS Credit Warnings
• How do Contact Lists work?
• Missed ntfy notifications when using the public ntfy.sh server
• Slack Integration
• Uptime Monitoring Webhook Notifications
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Autocomplete Search
• Group Actions
• Blacklist Monitor Color Indicators
• Monitored Blacklists
• Add extra monitors to your order
• Auto Refresh Timer

04 Uptime Monitor(74)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Quick PING
• Uptime Monitoring – WebSnapshots
• Add a Cron Job Monitor (Heartbeat Monitor)
• Difference between Location Fail Log and Network Diagnostics
• OneClick Maintenance Mode

05 Server Monitor(48)

• Debug Mode – Windows Agent
• Server Monitor Agent Settings
• Ignore certain Network Interfaces for Server Monitoring Agent
• Resource Usage Privacy
• Install the HetrixTools Server Monitor Agent
• Server Monitor Color Indicators

06 Status Pages(15)

• Create Status Page
• Protect your Status Page with a Password
• Incident History
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page

07 Billing(25)

• Change Billing Cycle
• Pay via Stripe using your debit or credit card
• Account Credit
• Generate Early Invoice
• Suspension/Termination
• Pay invoice via Stripe Checkout

08 White Label(11)

• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• Live Chat
• We Need Your Feedback
• Ticket View
• In-House Support
• API Key Scope
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels
• Dark Mode
• Account Settings
• Close Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How do blacklist notifications work? When do I get notified?
• Why don’t you host your own Status Page?
• What to do after following the Delist links?
• What payment methods do you accept?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• Filter Based On RBL
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor
• v1 Server Stats
• API – Delete Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Affiliate Program changes starting with 1st of December 2016
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.37 – Downtime Diagnostics
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.60 – Low SMS Credit Warnings
• v0.9.71 – New front-end design

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)