01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• Do Not Disturb Schedule
• Default Contact List
• Blacklist Monitoring Webhook Notifications
• Low SMS Credit Warnings
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Monitored Blacklists
• Add An IP Range
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Paid vs. Free – Blacklist Monitoring Email Reports
• Autocomplete Search

04 Uptime Monitor(74)

• Pagination & Monitors/Page
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Filter Uptime Monitors Based on Current Warning Status
• Downtime Notes
• How to whitelist our Uptime Monitoring Nodes in CSF
• Schedule Recurring Maintenance

05 Server Monitor(47)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitor Agent Requirements & Compatibility
• Debug Mode – Windows Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• HDD/SSD/NVMe Drive Health Monitor
• Outgoing PING

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• How to order Categories
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add a new Payment Method
• Paying an Invoice with Account Credit
• Add extra monitors to your order
• Partial/Full White Label
• Account Credit
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• White Label is not package exclusive
• Fixed Header
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Which Support Desk Is This?
• In-House Support
• API Keys Access
• Opening A Ticket
• Viewing Your Tickets
• Disable Bulk Report Title

10 Settings(21)

• Blacklist monitor change notification threshold
• Stack blacklist monitor notifications for X hours
• Sub-Accounts Access Levels
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why don’t you host your own Status Page?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to do a Blacklist Check?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to track your uptime using HetrixTools
• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API v3
• Blacklist Check API
• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.49 – Server Monitoring
• v0.9.54 – Changelog
• v0.9.35 – Domain Blacklist Check
• Schedule Recurring Maintenance
• HetrixTools Documentation
• v0.9.69 – Changelog

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)