01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• PagerDuty Integration
• Do Not Disturb Schedule
• SMS Credits
• Default Contact List
• Webhook Authentication Token
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Export as Text
• View further blacklisting details in your reports
• Auto Refresh Timer
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search Cloud
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(71)

• Uptime Monitoring Nodes Status
• Search Uptime Monitors
• How to order Categories
• Here’s how Maintenance Mode affects your Uptime Reports
• How to whitelist our Uptime Monitoring Nodes in CSF
• Add a PING/Service Uptime Monitor

05 Server Monitor(43)

• How to install S.M.A.R.T. (smartmontools) on your server
• Outgoing PING
• Installing the Windows Server Monitoring Agent
• Accessing Server Monitoring Data
• View Running Processes
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Categories
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• How to receive Billing emails on a different address
• The Basic Package
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Add extra monitors to your order
• What Billing Software Is This?

08 White Label(11)

• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Live Chat
• Ticket View

10 Settings(21)

• Activity Log
• Sub-Account – Switch Account
• Account Settings
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to buy SMS Credits?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer custom packages?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer blacklist delisting assistance?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• API – Delete Uptime Monitor
• v1 Server Stats
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• HetrixTools Documentation
• v0.9.6 Beta – Uptime Monitoring
• v0.9.5 Beta – White Label Reports
• ‘Featured Clients’ on our website
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused