01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Say NO To Pageloads
• Account Dashboard
• Top Notifications

02 Contact Lists(42)

• How to group HetrixTools notifications using ilert
• Google Chat Integration
• How to enable Telegram Topics
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Microsoft Teams Integration
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Auto Refresh Timer
• Difference between Microsoft SNDS Lists on HetrixTools
• Filter Monitors Based on Recent Changes
• Add A Domain Name
• Show Only Blacklisted

04 Uptime Monitor(74)

• Maintenance Mode
• Avoid PING False Positives
• Advanced Metrics For Website Uptime Monitors
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Auto Refresh Timer
• Add extra monitors to your order

05 Server Monitor(48)

• Using the Server Monitoring Relay
• Run Server Monitor Agent As Root
• What is Server Monitoring?
• Filter Uptime Monitors Based on Current Warning Status
• Where do I find the SID (Server Monitor ID)?
• Server Agent – Custom Variables

06 Status Pages(15)

• How to remove Incident from Status Page
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Incident History
• How to order Categories

07 Billing(25)

• Your Orders/Services
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit
• Upgrade your plan
• Pay via Stripe using your debit or credit card
• Invoices

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Default White Label Landing Page
• Fixed Header
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• API Key Scope
• Live Chat
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Enable/Disable multiple logins into your account
• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Sub-Accounts
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• Do you offer blacklist delisting assistance?
• Where can I see my Package Limits?
• What payment methods do you accept?
• How long until my Domain or IP address is delisted?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Delisting your blacklisted IPs
• Filter Based On RBL
• How to use Quick PING
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API – Delete Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.57 – Changelog
• v0.9.6 Beta – Uptime Monitoring
• v0.9.35 – Domain Blacklist Check
• v0.9.9 Beta – Bulk Reports
• Microsoft SNDS Changes [July 2026]

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known