01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Low SMS Credit Warnings
• Google Chat Integration
• Telegram Integration – Group Notifications
• Mattermost Integration
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Ignore A Blacklist
• Filter Based On RBLs
• Queue Priority
• Blacklist Monitor Report
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

• SSL Certificate Expiration Date Monitoring
• Set Domain Expiration Date Manually
• Add a PING/Service Uptime Monitor
• Filter Uptime Monitors
• Quick PING
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(47)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Software RAID Monitoring
• Debug Mode – Linux Agent
• What data does the Server Monitor Agent collect?
• Using the Server Monitoring Relay
• Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(15)

• Incident History
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Add an announcement to your Status Page

07 Billing(24)

• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• Suspension/Termination
• Change Billing Cycle
• Invoices
• Remove a saved Payment Method

08 White Label(11)

• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Opening A Ticket
• Live Chat
• We Need Your Feedback

10 Settings(21)

• Set An Avatar
• Close Account
• Stack blacklist monitor notifications for X hours
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How long until my Domain or IP address is delisted?
• How many uptime monitoring locations should I select?
• What payment methods do you accept?
• Can you reset my Uptime Monitoring stats?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Filter Based On RBL
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 List Blacklist Monitors
• API Keys
• Blacklist Check API
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.36 – Timezone
• v0.9.5 Beta – White Label Reports
• Introducing Phone Call Notifications
• v0.9.55 – Changelog
• v0.9.60 – Low SMS Credit Warnings
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known