01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• SIGNL4 Integration
• How do Contact Lists work?
• SMS Notification Examples
• Telegram Integration – Group Notifications – Send Message to Topic
• Phone call notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Blacklist Monitoring Webhook Notifications
• Auto Refresh Timer
• Delete Multiple Blacklist Monitors
• Add multiple entries at once
• Dedicated Queue

04 Uptime Monitor(71)

• Delete Uptime Monitor
• Enable Uptime Monitor Plain Text Email Notifications
• Copy Settings
• Sorting Uptime Monitors
• How to order Categories
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(43)

• Multiple Disks Support
• Reboot Required Warning
• Service Monitoring
• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Requirements & Compatibility
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Protect your Status Page with a Password
• Categories
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Invoices
• How to receive Billing emails on a different address
• Creating and Canceling Stripe Subscriptions
• Upgrade/Downgrade
• What Billing Software Is This?
• Reactivating a Terminated Order

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive

09 Support(10)

• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Opening A Ticket
• In-House Support
• Viewing Your Tickets

10 Settings(21)

• Close Account
• Dark Mode
• Change Password
• Stack blacklist monitor notifications for X hours
• Inherit Password Protection
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How to edit White Label domain settings?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why is Uptime Monitoring so important? Why should I do it?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use the Cron Job Monitor
• Markdown
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor
• API Keys
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.66 – Location Fails Warning
• v0.9.22 Beta – Repeated Alerts
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• Changes to SMART test warnings and Group Actions
• Google SafeBrowsing to be removed on 11 Nov. 2019

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found