01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Do Not Disturb Schedule
• PushBullet Notifications
• Telegram Integration – Group Notifications
• How to group HetrixTools notifications using ilert
• Discord Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Blacklist Monitor Change History
• Autocomplete Search
• Bookmarks
• Auto Refresh Timer
• View further blacklisting details in your reports

04 Uptime Monitor(72)

• Group Actions – Add/Replace/Remove Private Notes
• Add a PING/Service Uptime Monitor
• Filter Uptime Monitors Based on Current Warning Status
• Private/Public Uptime Reports
• Copy Settings
• Clone an Uptime Monitor

05 Server Monitor(46)

• Software RAID Monitoring
• CPU Temperature Monitoring
• Ignore certain Network Interfaces for Server Monitoring Agent
• Debug Mode – Windows Agent
• ZFS Health Monitoring
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Create Status Page
• Incident History
• Uptime Percentage Period (per status page)
• Categories
• Add monitors to a Status Page

07 Billing(24)

• Suspension/Termination
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• How to receive Billing emails on a different address
• Upgrade your plan
• Turn on/off automatic payments

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• Live Chat
• API Keys Access
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Close Account
• Dark Mode
• Timezone
• Activity Log
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• How can I remove or edit the label of multiple monitors at once?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How to buy SMS Credits?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to edit White Label domain settings?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• v1 Server Stats
• Blacklist Check API
• Understanding our APIs
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• ‘Featured Clients’ on our website
• v0.8.7 Beta
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.22 Beta – Repeated Alerts
• v0.9.33 – Dynamic Delisting Links
• Multiple White Label Domains

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)