01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(42)

• SMS Credits
• How to group HetrixTools notifications using ilert
• Slack Integration
• Low SMS Credit Warnings
• Pushover Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Group Actions
• Monitored Blacklists
• Difference between Microsoft SNDS Lists on HetrixTools
• Autocomplete Search
• Meet The Interface
• Add An IP Range

04 Uptime Monitor(74)

• Uptime Monitoring Nodes Status
• Pagination & Monitors/Page
• Here’s how Maintenance Mode affects your Uptime Reports
• Filter Uptime Monitors
• Uptime Monitors Actions
• Search Uptime Monitors

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• CPU Temperature Monitoring
• View Running Processes
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages(15)

• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Incident History
• How to order Categories
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Creating and Canceling Stripe Subscriptions
• Change Billing Cycle
• Upgrade/Downgrade
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using your debit or credit card
• The Basic Package

08 White Label(11)

• Configure White Label Reports
• Partial/Full White Label
• Default White Label Landing Page
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• API Key Scope
• We Need Your Feedback
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Live Chat

10 Settings(21)

• Activity Log
• Inherit Password Protection
• Dark Mode
• Sub-Accounts Access Levels
• Show monitor labels in your Blacklist Reports
• Set An Avatar

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• Why should I blacklist check & blacklist monitor my IPs?
• Why is Uptime Monitoring so important? Why should I do it?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• mxtoolbox alternative?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Uptime Monitoring For Display
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• API – Delete Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.50 – Changelog
• v0.9.49 – Server Monitoring
• v0.9.51 – Changelog
• v0.9.8r2 Beta – sorbs.net false positive

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs