01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(42)

• ilert Integration
• Slack Integration
• Mattermost Integration
• Google Chat Integration
• Zenduty Integration
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Monitored Blacklists
• Show Only Blacklisted
• Search Cloud
• View further blacklisting details in your reports
• Set rDNS or IP address as Label

04 Uptime Monitor(74)

• Downtime Notes
• Schedule Maintenance
• Filter Uptime Monitors Based on Current Warning Status
• Enable Uptime Monitor Plain Text Email Notifications
• Add a Server Agent Monitor (Heartbeat Monitor)
• Set Domain Expiration Date Manually

05 Server Monitor(48)

• Debug Mode – Linux Agent
• Reinstall, Update, Remove The Server Monitor Agent
• ZFS Health Monitoring
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitoring Resource Usage Webhook Notifications
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages(15)

• Incident History
• Create Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Delete a Status Page
• How to create a beautiful Uptime Status page

07 Billing(25)

• Pay via Stripe using your debit or credit card
• The Basic Package
• Upgrade your plan
• Pay invoice via Stripe Checkout
• Remove a saved Payment Method
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• White Label is not package exclusive
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• In-House Support
• Ticket View
• API Key Scope
• Disable Bulk Report Title

10 Settings(21)

• Set An Avatar
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Account Settings
• Activity Log
• Dark Mode

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Pingdom Alternative
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What payment methods do you accept?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Adding your IPs to Microsoft Outlook SNDS
• Use Private Notes to tag your Uptime Monitors
• Search and Labels
• How to track your uptime using HetrixTools
• How to use the Cron Job Monitor
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• v1 Get Server Agent ID (SID)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 List Blacklist Monitors
• API – Add Blacklist Monitor
• v1 Server Stats

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• Introducing Phone Call Notifications
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.58 – Changelog
• v0.9.50 – Changelog
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled