01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• ntfy.sh Notifications
• Mattermost Integration
• Webhook Authentication Token
• How do Contact Lists work?

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Block View
• Blacklist Monitor Report
• Difference between Microsoft SNDS Lists on HetrixTools
• Add extra monitors to your order
• Select multiple monitors at once with SHIFT+Click

04 Uptime Monitor(73)

• Domain Expiration Date Appears Incorrect
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Advanced Metrics For Website Uptime Monitors
• Search Cloud
• Avoid PING False Positives
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(46)

• Using the Server Monitoring Relay
• What is Server Monitoring?
• Server Agent – Custom Variables
• Reboot Required Warning
• Server Monitor Agent Settings
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Delete a Status Page
• Add monitors to a Status Page
• Categories
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Partial/Full White Label
• Upgrade/Downgrade
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan
• Invoices
• Add a new Payment Method

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Accessing Your White Label Reports
• Default White Label Landing Page
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• Which Support Desk Is This?
• API Keys Access
• In-House Support
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Sub-Account – Switch Account
• Close Account
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Inherit Password Protection

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• Do you offer free trials?
• How to do a Blacklist Check?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Delisting your blacklisted IPs
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• API – Edit Blacklist Monitor
• v2 Set Bulk Report Announcement
• Blacklist Check API
• v1 Get Server Agent ID (SID)
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.54 – Changelog
• v0.9.47 – Changelog
• ‘Featured Clients’ on our website

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found