01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Webhook Authentication Token
• Twitter Direct Message Notifications
• Telegram Integration – Direct Message Notifications
• Low SMS Credit Warnings
• Telegram Integration – Group Notifications – Send Message to Topic
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• View Blacklist Monitor Changes History
• Ignore A Blacklist
• Add An IP Block
• Add An IP Range
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• How to whitelist our Uptime Monitoring Nodes in CSF
• Enable Uptime Monitor Plain Text Email Notifications
• Repeated Alerts
• Maximize Workspace
• Reset Uptime Monitor History

05 Server Monitor(46)

• Install the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Reboot Required Warning
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• CPU Temperature Monitoring
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• How to remove Incident from Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• What Billing Software Is This?
• Remove a saved Payment Method
• Add a new Payment Method
• Generate Early Invoice

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain

09 Support(10)

• In-House Support
• Opening A Ticket
• Disable Bulk Report Title
• Live Chat
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Account Settings
• Filter Monitors Based on Recent Changes
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Dark Mode

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why should I blacklist check & blacklist monitor my IPs?
• Where can I see my Package Limits?
• Do you offer blacklist delisting assistance?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Using the API Relay
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.69 – Changelog
• v0.9.77 – Server Agent Monitor
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.8r1 Beta
• v0.8.3 Beta

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)