01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• Low SMS Credit Warnings
• Microsoft Teams Integration
• How to enable Telegram Topics
• PushBullet Notifications
• Telegram Integration – Channel Notifications
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitors Actions
• Auto Refresh Timer
• Bookmarks
• Blacklist Monitor Report

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• SSL Monitoring
• Add a PING/Service Uptime Monitor
• Set Domain Expiration Date Manually
• Enable Uptime Monitor Plain Text Email Notifications
• Pause an Uptime Monitor

05 Server Monitor(46)

• Server Monitor Agent Requirements & Compatibility
• Misconfigured Network Interface Name (PHP Agent)
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Filter Uptime Monitors Based on Current Warning Status
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• Create Status Page
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions

07 Billing(24)

• Change Billing Cycle
• Upgrade your plan
• Suspension/Termination
• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Add A White Label Domain Name

09 Support(10)

• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Disable Bulk Report Title
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Inherit Password Protection
• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• What payment methods do you accept?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How long until my Domain or IP address is delisted?
• My blacklist check results differ from my blacklist monitoring results. Why?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• Understanding API Limits
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.65 – Changelog
• v0.9.2 Beta
• v0.9.66 – Location Fails Warning
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.58 – Changelog
• v0.9.48 – Changelog

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)