01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(42)

• How to group HetrixTools notifications using ilert
• Mattermost Integration
• HipChat Integration
• Microsoft Teams Integration
• Discord Integration
• Jira Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Set rDNS or IP address as Label
• Dedicated Queue
• How to delete entire IP block from Blacklist Monitoring
• View Blacklist Monitor Changes History
• Blacklist Monitors Actions

04 Uptime Monitor(74)

• Network Diagnostics
• SSL Monitoring
• Enable Uptime Monitor Plain Text Email Notifications
• Sorting Uptime Monitors
• Group Actions
• How to order Categories

05 Server Monitor(48)

• Outgoing PING
• What data does the Server Monitor Agent collect?
• Server Monitor Agent Requirements & Compatibility
• Reboot Required Warning
• ZFS Health Monitoring
• View Running Processes

06 Status Pages(15)

• Remove monitors from a Status Page
• How to order Categories
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Delete a Status Page

07 Billing(25)

• Suspension/Termination
• Remove a saved Payment Method
• Pay via Stripe using your debit or credit card
• Invoices
• Cancel Order / Downgrade to the Free plan
• Generate Early Invoice

08 White Label(11)

• Configure White Label Reports
• Partial/Full White Label
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Viewing Your Tickets
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• In-House Support
• Live Chat

10 Settings(21)

• Timezone
• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• How do I access my Uptime Reports?
• Why don’t you host your own Status Page?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• How to set up Keyword Monitoring
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode
• API – Edit Blacklist Monitor
• Understanding API Limits
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.9.6 Beta – Uptime Monitoring
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.3 Beta
• Linux Server Monitoring Agent v2
• Abusix blacklists added to HetrixTools

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known