• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Say NO To Pageloads
  • Live Queue Status
  • Live Detected Outages
  • Account Dashboard
  • Quick Whois Search
  • Free Accounts Inactivity

02 Contact Lists(40)

  • Default Contact List
  • Zenduty Integration
  • Remove entry from Contact List
  • Uptime Monitoring Webhook Notifications
  • Server Monitoring Resource Usage Webhook Notifications
  • Pushover Notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Block View
  • View Blacklist Monitor Changes History
  • Blacklist Monitor Change History
  • Enable Blacklist Monitor Plain Text Email Notifications
  • How to change Contact List
  • Export as Text

04 Uptime Monitor(73)

  • Advanced Metrics For Website Uptime Monitors
  • Pause an Uptime Monitor
  • Copy Settings
  • Repeated Alerts
  • Group Actions
  • Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(46)

  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • Configure CPU Temperature Warnings
  • View Running Processes
  • What data does the Server Monitor Agent collect?
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

  • Remove monitors from a Status Page
  • Protect your Status Page with a Password
  • How to order Categories
  • Embed Status Page On WHMCS Network Status
  • Add an announcement to your Status Page
  • Create Status Page

07 Billing(24)

  • Reactivating a Terminated Order
  • Paying an Invoice with Account Credit
  • Your Orders/Services
  • How to receive Billing emails on a different address
  • Add a new Payment Method
  • Change Billing Cycle

08 White Label(11)

  • Configure White Label Reports
  • Default White Label Landing Page
  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Fixed Header
  • Partial/Full White Label

09 Support(10)

  • In-House Support
  • Opening A Ticket
  • Ticket View
  • We Need Your Feedback
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Disable Bulk Report Title

10 Settings(21)

  • Uptime Percentage Period (account-wide)
  • Blacklist Monitor Color Indicators
  • Change Password
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Default Reports Per Page For Bulk Reports
  • Sub-Accounts

11 Affiliate Program(6)

  • Withdraw Earnings
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Affiliate Dashboard

12 F.A.Q.(40)

  • Do you offer custom packages?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • Why don’t you host your own Status Page?
  • How to edit White Label domain settings?
  • What payment methods do you accept?
  • What is Uptime Monitoring?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • The importance of ordering your monitors list
  • Adding your IPs to Microsoft Outlook SNDS
  • Uptime Monitoring For Display
  • How to use the Cron Job Monitor
  • How to track your uptime using HetrixTools
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v1 Get Server Agent ID (SID)
  • API v3
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Delete Blacklist Monitor
  • API – Edit Blacklist Monitor
  • API Explorer

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.66 – Location Fails Warning
  • v0.8.5 Beta
  • v0.9.72 – Software RAID Monitor & Drive Health Monitor
  • v0.8.4 Beta
  • v0.8.3 Beta
  • v0.9.33 – Dynamic Delisting Links

17 Common Errors(10)

  • Error 0: Name or service not known
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 0: keyword not found
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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