01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Live Detected Outages
• Live Queue Status

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• Discord Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How do Contact Lists work?
• Telegram Integration – Channel Notifications
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Block View
• Blacklist Monitor Change History
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Difference between Microsoft SNDS Lists on HetrixTools
• Select multiple monitors at once with SHIFT+Click

04 Uptime Monitor(73)

• Edit Uptime Monitor
• Schedule Recurring Maintenance
• Select multiple monitors at once with SHIFT+Click
• Domain Expiration Date Appears Incorrect
• Set Domain Expiration Date Manually
• Private/Public Uptime Reports

05 Server Monitor(46)

• Software RAID Monitoring
• Run Server Monitor Agent As Root
• Configure CPU Temperature Warnings
• What is Server Monitoring?
• Install the macOS Server Monitoring Agent
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• How to remove Incident from Status Page
• Delete a Status Page
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)

07 Billing(24)

• Placing A New Order
• Change Billing Cycle
• How to receive Billing emails on a different address
• The Basic Package
• Add a new Payment Method
• Why am I being double charged? [PayPal]

08 White Label(11)

• Add A White Label Domain Name
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Embed White Label Status Pages and Reports
• Configure White Label Reports

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Ticket View
• Which Support Desk Is This?
• Viewing Your Tickets

10 Settings(21)

• Dark Mode
• Sub-Accounts
• Activity Log
• Timezone
• Close Account
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What payment methods do you accept?
• How to edit White Label domain settings?
• Do you offer blacklist delisting assistance?
• Do you offer free trials?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Markdown
• Uptime Monitoring For Display
• The importance of ordering your monitors list
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• API – Add Blacklist Monitor
• API Keys
• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.36 – Timezone
• Schedule Recurring Maintenance
• v0.9.69 – Changelog
• SMS Credits Price Reduction
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.8.2 Beta

17 Common Errors(11)

• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure