01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Telegram Integration – Direct Message Notifications
• Blacklist Monitoring Webhook Notifications
• SMS Credits
• Zenduty Integration
• ilert Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Monitored Blacklists
• Filter Based On RBLs
• Change Blacklist Monitor Label
• Add multiple entries at once
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(72)

• Enable Uptime Monitor Plain Text Email Notifications
• Difference between Location Fail Log and Network Diagnostics
• Categories
• Quick PING
• Domain Expiration Date Appears Incorrect
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(46)

• What is Server Monitoring?
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Reinstall, Update, Remove The Server Monitor Agent
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Accessing Server Monitoring Data
• View Running Processes

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Incident History
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Categories

07 Billing(24)

• Upgrade/Downgrade
• Invoices
• Pay via Stripe using Bitcoins
• Add extra monitors to your order
• Creating and Canceling Stripe Subscriptions
• What Billing Software Is This?

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• API Keys Access
• Live Chat
• Opening A Ticket
• Ticket View

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Account Settings
• Change Password
• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to remove a monitored Service from multiple servers?
• mxtoolbox alternative?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How many uptime monitoring locations should I select?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to fill in your Company Info
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API v3
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• Understanding our APIs
• Blacklist Check API
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.64 – The Basic Package
• v0.9.71 – New front-end design
• v0.9.41 – Introducing SMS Notifications & SMS Credits

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found