01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• Default Contact List
• PagerDuty Integration
• Splunk/VictorOps Integration
• Telegram Integration – Channel Notifications
• Remove entry from Contact List
• Pushover Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Add An IP Range
• Filter Based On RBLs
• View further blacklisting details in your reports
• Dedicated Queue
• Maximize Workspace

04 Uptime Monitor(73)

• Here’s how Maintenance Mode affects your Uptime Reports
• Private/Public Uptime Reports
• Edit Uptime Monitor
• How to order Categories
• Meet The Interface
• Uptime Monitors Actions

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• Multiple Disks Support
• Why isn’t my network usage being collected?
• Reinstall, Update, Remove The Server Monitor Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Create Status Page
• How to order Categories
• Create a Status Page using Group Actions
• Categories

07 Billing(24)

• Partial/Full White Label
• Reactivating a Terminated Order
• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Creating and Canceling Stripe Subscriptions
• Suspension/Termination

08 White Label(11)

• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Fixed Header
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• API Keys Access
• Opening A Ticket
• Which Support Desk Is This?
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Enable/Disable multiple logins into your account
• Set An Avatar
• Activity Log
• Blacklist monitor change notification threshold
• Account Settings

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What payment methods do you accept?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer blacklist delisting assistance?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why is Uptime Monitoring so important? Why should I do it?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• Understanding our APIs
• Understanding API Limits
• v1 Server Stats
• Blacklist Check Credits (also known as API Checks)
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.68 – Changelog
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol