01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Live Queue Status
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• Twitter Direct Message Notifications
• Uptime Monitoring Webhook Notifications
• Opsgenie Integration
• Slack Integration
• HipChat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Ignore A Blacklist
• Blacklist Monitoring Webhook Notifications
• How to delete entire IP block from Blacklist Monitoring
• Paid vs. Free – Blacklist Monitoring Email Reports
• Sorting Blacklist Monitors

04 Uptime Monitor(73)

• Filter Uptime Monitors Based on Current Warning Status
• Show Monitored Target In Uptime Reports
• Pagination & Monitors/Page
• Clone an Uptime Monitor
• Uptime Monitor Report
• Autocomplete Search

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Accessing Server Monitoring Data
• Uninstall the HetrixTools Server Monitor Agent
• Software RAID Monitoring
• View Running Processes
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page

07 Billing(24)

• Upgrade/Downgrade
• Partial/Full White Label
• Upgrade your plan
• Placing A New Order
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Disable Bulk Report Title
• Opening A Ticket
• In-House Support
• Viewing Your Tickets

10 Settings(21)

• Dark Mode
• Set An Avatar
• Blacklist Monitor Color Indicators
• Sub-Accounts Access Levels
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why should I blacklist check & blacklist monitor my IPs?
• How many uptime monitoring locations should I select?
• Where can I see my Package Limits?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• How to use the Cron Job Monitor
• Search and Labels
• How to track your uptime using HetrixTools
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• API – Delete Uptime Monitor
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.33 – Dynamic Delisting Links
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• SMS Price Changes
• v0.9.34 – SMTP Monitoring
• v0.8.6 Beta
• v0.9.72 – Software RAID Monitor & Drive Health Monitor

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure