01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Live Queue Status

02 Contact Lists(40)

• Telegram Integration – Group Notifications
• Remove entry from Contact List
• HipChat Integration
• Create A Contact List
• RocketChat Integration
• Opsgenie Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Initiate Manual Blacklist Check
• Add A Domain Name
• Block View
• Daily/Weekly Blacklist Monitoring Reports
• Maximize Workspace

04 Uptime Monitor(73)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Group Actions – Add/Replace/Remove Private Notes
• Import Uptime Monitors from .CSV
• How do we perform Uptime Monitoring network changes
• Uptime Monitoring Nodes Status
• Cachebuster

05 Server Monitor(46)

• Service Monitoring
• Where do I find the SID (Server Monitor ID)?
• Run Server Monitor Agent As Root
• Install the macOS Server Monitoring Agent
• Server Monitoring Agent – Install Templates
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Categories
• Protect your Status Page with a Password
• Incident History
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(24)

• Change Billing Cycle
• Remove a saved Payment Method
• Your Orders/Services
• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• What Billing Software Is This?

08 White Label(11)

• SSL Error Accessing White Label Report
• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports
• Fixed Header
• Configure DNS settings for your White Label Domain

09 Support(10)

• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• We Need Your Feedback
• API Keys Access
• Viewing Your Tickets

10 Settings(21)

• Account Settings
• Activity Log
• Filter Monitors Based on Recent Changes
• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Why don’t you host your own Status Page?
• How to remove a monitored Service from multiple servers?
• Why did HetrixTools blacklist my Domain or IP address?
• How to buy SMS Credits?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• API Keys
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.15 Beta – bad.psky.me RBL added
• Introducing the “Global Status” section in our Uptime Reports
• v0.8.2 Beta
• v0.9.46 – Introducing Invaluement RBLs

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol