01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages

02 Contact Lists(42)

• Blacklist Monitoring Webhook Notifications
• Zenduty Integration
• How to ping a User or Role in your Discord notifications
• How to group HetrixTools notifications using ilert
• Opsgenie Integration
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• View Blacklist Monitor Changes History
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• How to delete entire IP block from Blacklist Monitoring
• View further blacklisting details in your reports

04 Uptime Monitor(74)

• Schedule Maintenance
• Filter Uptime Monitors Based on Current Warning Status
• Website Uptime Monitoring – Accepted HTTP Codes
• Pinned Uptime Monitors
• How is the uptime percentage calculated in your Uptime Reports
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(48)

• Update the Linux Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor
• Server Agent – Custom Variables
• What data does the Server Monitor Agent collect?
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages(15)

• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• How to remove Incident from Status Page
• Categories
• Create Status Page

07 Billing(25)

• Generate Early Invoice
• Upgrade your plan
• Invoices
• Upgrade/Downgrade
• Add a new Payment Method
• The Basic Package

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Disable Bulk Report Title
• Ticket View
• API Key Scope
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat

10 Settings(21)

• Change Password
• Dark Mode
• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Account Settings
• Close Account

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• What payment methods do you accept?
• How to remove a monitored Service from multiple servers?
• Where can I see my Package Limits?
• Pingdom Alternative
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• API – Delete Uptime Monitor
• Blacklist Check API
• API Uptime Monitor Maintenance Mode
• v1 Server Stats
• Blacklist Check Credits (also known as API Checks)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.68 – Changelog
• v0.8.7 Beta
• SMS Credits Price Reduction
• ‘Featured Clients’ on our website
• v0.9.30 Beta – Additional Setting Implemented

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure