• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Live Detected Outages
  • Account Dashboard
  • Say NO To Pageloads
  • Live Queue Status
  • Free Accounts Inactivity

02 Contact Lists(39)

  • PushBullet Notifications
  • Pushover Notifications
  • Mattermost Integration
  • PagerDuty Integration
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • What is the difference between API Calls and API Checks?
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Set rDNS or IP address as Label
  • Autocomplete Search
  • Blacklist Monitor Color Indicators
  • Group Actions

04 Uptime Monitor(71)

  • Alert Only After X Minutes Of Downtime
  • Filter Uptime Monitors
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Avoid PING False Positives
  • Meet The Interface
  • Advanced Metrics For Website Uptime Monitors

05 Server Monitor(43)

  • Service Monitoring
  • Enable Server Monitor Agent Debugging
  • Using the Server Monitoring Relay
  • Server Agent – Custom Variables
  • Where do I find the SID (Server Monitor ID)?
  • Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(14)

  • Add Twitter Feed to Bulk Report
  • Create a Status Page using Group Actions
  • Embed Status Page On WHMCS Network Status
  • Incident History
  • Categories
  • Create Status Page

07 Billing(24)

  • The Basic Package
  • Add a new Payment Method
  • Add extra monitors to your order
  • Invoices
  • Why am I being double charged? [PayPal]
  • What Billing Software Is This?

08 White Label(11)

  • Configure White Label Reports
  • Accessing Your White Label Reports
  • Partial/Full White Label
  • Embed White Label Status Pages and Reports
  • SSL Error Accessing White Label Report
  • Fixed Header

09 Support(10)

  • In-House Support
  • Viewing Your Tickets
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?
  • Disable Bulk Report Title

10 Settings(21)

  • Dark Mode
  • Sub-Accounts Access Levels
  • Blacklist monitor change notification threshold
  • Sub-Accounts
  • Set An Avatar
  • Uptime percentage calculation

11 Affiliate Program(6)

  • Withdraw Earnings
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Earnings Calculator
  • Affiliate Program Overview

12 F.A.Q.(40)

  • Do you offer custom packages?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • Do you offer Bulk Blacklist Check?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Filter Based On RBL
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to use Quick PING
  • Search and Labels
  • Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Blacklist Check API
  • Using the API Relay
  • API – Delete Uptime Monitor
  • API Uptime Monitor Maintenance Mode
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.49 – Server Monitoring
  • v0.9.77 – Server Agent Monitor
  • v0.9.47 – Changelog
  • v0.9.70 – Changelog
  • Introducing Phone Call Notifications
  • UCEPROTECT-Level3

17 Common Errors(8)

  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 7: Failed to connect to <target>: Connection refused
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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