01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(40)

• SMS Credits
• ilert Integration
• Create A Contact List
• SIGNL4 Integration
• Telegram Integration – Group Notifications
• HipChat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Add An IP Block
• How to change Contact List
• Show Only Blacklisted
• Initiate Manual Blacklist Check
• Monitored Blacklists

04 Uptime Monitor(72)

• Here’s how Maintenance Mode affects your Uptime Reports
• Sorting Uptime Monitors
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• How to enable SSL Verification for your Uptime Monitor
• Categories
• Reset Uptime Monitor History

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Install the macOS Server Monitoring Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• Resource Usage Privacy

06 Status Pages (Bulk Reports)(14)

• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• How to order Categories
• Add monitors to a Status Page
• Create Status Page
• Categories

07 Billing(24)

• Upgrade your plan
• What Billing Software Is This?
• The Basic Package
• Account Credit
• Generate Early Invoice
• Why am I being double charged? [PayPal]

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• API Keys Access
• Ticket View
• Live Chat
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(21)

• Uptime percentage calculation
• Account Settings
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Dark Mode

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to do a Blacklist Check?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Can you reset my Uptime Monitoring stats?
• How do I access my Blacklist Reports?
• My blacklist monitors check-up time is too much apart. What to do?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• API v3
• API – Delete Blacklist Monitor
• Using the API Relay
• v1 Get Server Agent ID (SID)
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.70 – Changelog
• v0.9.8r1 Beta
• Required activity increased from 30 days to 90 days + Basic package discontinued
• Abusix blacklists added to HetrixTools
• v0.9.69 – Changelog

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol