01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Uptime Monitoring Webhook Notifications
• How do Contact Lists work?
• Remove entry from Contact List
• Pushover Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Notice Report Changes
• Search Cloud
• Blacklist Monitor Change History
• Blacklist Monitors – Summary
• Export as Text
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(73)

• Nameserver Monitoring
• Difference between Location Fail Log and Network Diagnostics
• How to order Categories
• Location Fails Warning
• Uptime Monitoring Webhook Notifications
• Alert Only After X Minutes Of Downtime

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Service Monitoring
• Server Agent – Custom Variables
• Server Monitor Color Indicators
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• Categories
• Add an announcement to your Status Page
• Delete a Status Page
• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Partial/Full White Label
• Invoices
• Your Orders/Services
• Upgrade your plan
• The Basic Package
• Generate Early Invoice

08 White Label(11)

• Accessing Your White Label Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Default White Label Landing Page
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• In-House Support
• Ticket View
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback

10 Settings(21)

• Close Account
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Activity Log
• Sub-Accounts Access Levels
• Change Password

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer custom packages?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How can I remove or edit the label of multiple monitors at once?
• What payment methods do you accept?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• How to create a beautiful Uptime Status page
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• API Uptime Monitor Maintenance Mode
• API – Delete Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.61 – Autocomplete Search
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• Changes to SMART test warnings and Group Actions

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known