01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(42)

• Splunk/VictorOps Integration
• Google Chat Integration
• Telegram Integration – Direct Message Notifications
• Slack Integration
• Twitter Direct Message Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Export as Text
• Meet The Interface
• Blacklist Monitor Report
• Filter Monitors Based on Recent Changes
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• Nameserver Monitoring
• How is the uptime percentage calculated in your Uptime Reports
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Avoid PING False Positives
• Sorting Uptime Monitors
• How to edit Uptime Monitor’s advanced settings

05 Server Monitor(48)

• Install the macOS Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor
• What to do if the Server Monitoring Agent isn’t sending any data?
• Enable Server Monitor Agent Debugging
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Why isn’t my network usage being collected?

06 Status Pages(15)

• How to create a beautiful Uptime Status page
• How to order Categories
• How to remove Incident from Status Page
• Delete a Status Page
• Create Status Page
• Create a Status Page using Group Actions

07 Billing(25)

• Suspension/Termination
• Paying an Invoice with Account Credit
• Generate Early Invoice
• Add a new Payment Method
• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order

08 White Label(11)

• Default White Label Landing Page
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure White Label Reports

09 Support(10)

• In-House Support
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• Live Chat
• API Key Scope

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log
• Close Account
• Set An Avatar
• Stack blacklist monitor notifications for X hours
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• What payment methods do you accept?
• Why don’t you host your own Status Page?
• My blacklist monitors check-up time is too much apart. What to do?
• Can I have multiple HetrixTools accounts?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use Quick PING
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels
• Uptime Monitoring For Display
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• Understanding API Limits
• API – Delete Uptime Monitor
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Microsoft SNDS Changes [July 2026]
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.57 – Changelog
• v0.9.62 – Changelog
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.53 – Blacklist Monitor Bookmarks

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small