01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Queue Status

02 Contact Lists(42)

• Phone call notifications
• PagerDuty Integration
• Server Monitoring Resource Usage Webhook Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Twitter Direct Message Notifications
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Difference between Microsoft SNDS Lists on HetrixTools
• Select multiple monitors at once with SHIFT+Click
• Enable Blacklist Monitor Plain Text Email Notifications
• Add extra monitors to your order
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(74)

• Difference between Location Fail Log and Network Diagnostics
• Delete Uptime Monitor
• Advanced Metrics For Website Uptime Monitors
• Add a Cron Job Monitor (Heartbeat Monitor)
• Clone an Uptime Monitor
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(48)

• Server Monitor Agent Requirements & Compatibility
• Reinstall, Update, Remove The Server Monitor Agent
• Service Monitoring
• CPU Temperature Monitoring
• Server Monitor Agent Settings
• Configure CPU Temperature Warnings

06 Status Pages(15)

• Delete a Status Page
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page

07 Billing(25)

• Upgrade your plan
• Turn on/off automatic payments
• Your Orders/Services
• Placing A New Order
• Creating and Canceling Stripe Subscriptions
• Pay via Stripe using Bitcoins

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Add A White Label Domain Name

09 Support(10)

• Disable Bulk Report Title
• API Key Scope
• Opening A Ticket
• Ticket View
• In-House Support
• Viewing Your Tickets

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Activity Log
• Close Account
• Show monitor labels in your Blacklist Reports
• Blacklist Monitor Color Indicators
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How many uptime monitoring locations should I select?
• Does your Uptime Monitor check from all of the locations simultaneously?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do blacklist notifications work? When do I get notified?
• Do you offer Bulk Blacklist Check?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• How to use Quick PING
• Use Private Notes to tag your Uptime Monitors
• Delisting your blacklisted IPs
• How to fill in your Company Info
• Search and Labels

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v3 API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 List Blacklist Monitors
• v2 Set Bulk Report Announcement
• API Explorer
• Blacklist Check Credits (also known as API Checks)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.51 – Changelog
• v0.9.71 – New front-end design
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.8.2 Beta
• Introducing the “Global Status” section in our Uptime Reports

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused