01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(42)

• How to group HetrixTools notifications using ilert
• Telegram Integration – Direct Message Notifications
• How to enable Telegram Topics
• Pushover Notifications
• How do Contact Lists work?
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Ignore A Blacklist
• Search Cloud
• Queue Priority
• Initiate Manual Blacklist Check
• How to change Contact List

04 Uptime Monitor(74)

• Pause an Uptime Monitor
• Uptime Monitoring Webhook Notifications
• Schedule Maintenance
• Set Domain Expiration Date Manually
• Website Uptime Monitoring – Accepted HTTP Codes
• Filter Uptime Monitors

05 Server Monitor(48)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What data does the Server Monitor Agent collect?
• Misconfigured Network Interface Name
• Set Resource Usage Warnings
• Install the macOS Server Monitoring Agent
• ZFS Health Monitoring

06 Status Pages(15)

• Protect your Status Page with a Password
• Add an announcement to your Status Page
• Categories
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• How to order Categories

07 Billing(25)

• Invoices
• Remove a saved Payment Method
• Why am I being double charged? [PayPal]
• Account Credit
• Pay via Stripe using Bitcoins
• Suspension/Termination

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Fixed Header
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports

09 Support(10)

• In-House Support
• API Key Scope
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Live Chat

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Dark Mode
• Blacklist monitor change notification threshold
• Set An Avatar
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Where can I see my Package Limits?
• How to do a Blacklist Check?
• Why don’t you host your own Status Page?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Pingdom Alternative

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Hiring Freelancers For Delisting
• Search and Labels
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• Blacklist Check API
• v1 Server Stats
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8r1 Beta
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.6 Beta – Uptime Monitoring
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Linux Server Monitoring Agent v2
• Changes to SMART test warnings and Group Actions

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol