01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(38)

• How do Contact Lists work?
• Pushover Notifications
• How to group HetrixTools notifications using ilert
• Zenduty Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Group Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Blacklist Monitor Report
• Sorting Blacklist Monitors
• Difference between Microsoft SNDS Lists on HetrixTools
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitor Change History

04 Uptime Monitor(68)

• How is the uptime percentage calculated in your Uptime Reports
• Set Domain Expiration Date Manually
• Filter Uptime Monitors Based on Current Warning Status
• Group Actions
• Uptime Monitoring IP Addresses
• Schedule Maintenance

05 Server Monitor(41)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Enable Server Monitor Agent Debugging
• ZFS Health Monitoring
• Installing the Windows Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(12)

• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• Create Status Page
• How to order Categories
• Delete a Status Page

07 Billing(24)

• Add a new Payment Method
• Suspension/Termination
• Pay via Stripe using Bitcoins
• Your Orders/Services
• Account Credit
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Default White Label Landing Page

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(20)

• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Dark Mode
• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Change Password

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(36)

• How many uptime monitoring locations should I select?
• How do blacklist notifications work? When do I get notified?
• Can you reset my Uptime Monitoring stats?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Do you offer custom packages?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• How to use Quick PING

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API – Edit Blacklist Monitor
• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement

16 Announcements(176)

• 16.01 Incidents(56)

• 16.02 Network Changes(14)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.1 Beta
• v0.9.53 – Blacklist Monitor Bookmarks
• SMS Credits Price Reduction
• Introducing Phone Call Notifications
• Windows Server Monitoring Agent v2

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known