01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages

02 Contact Lists(42)

• Mattermost Integration
• Twitter Direct Message Notifications
• Microsoft Teams Integration
• Server Monitoring Resource Usage Webhook Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Monitored Blacklists
• Change Blacklist Monitor Label
• Add A Domain Name
• Difference between Microsoft SNDS Lists on HetrixTools
• Notice Report Changes

04 Uptime Monitor(74)

• Advanced Metrics For Website Uptime Monitors
• Private/Public Uptime Reports
• How to edit Uptime Monitor’s advanced settings
• Uptime Monitoring Webhook Notifications
• Pagination & Monitors/Page
• Add a Website Uptime Monitor

05 Server Monitor(48)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Agent – Custom Variables
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Where do I find the SID (Server Monitor ID)?
• Misconfigured Network Interface Name (PHP Agent)
• Why isn’t my network usage being collected?

06 Status Pages(15)

• How to order Categories
• How to remove Incident from Status Page
• Categories
• Create Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(25)

• Suspension/Termination
• Account Credit
• Remove a saved Payment Method
• Generate Early Invoice
• Upgrade your plan
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Fixed Header
• Accessing Your White Label Reports
• Default White Label Landing Page
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive

09 Support(10)

• API Key Scope
• We Need Your Feedback
• Disable Bulk Report Title
• Viewing Your Tickets
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Account Settings
• Sub-Accounts
• Change Password
• Uptime Percentage Period (account-wide)
• Activity Log
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How can I remove or edit the label of multiple monitors at once?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to do a Blacklist Check?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Pingdom Alternative
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• Search and Labels
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• Using the API Relay
• API Keys
• API – Add Blacklist Monitor
• Understanding our APIs
• v1 Server Stats

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Affiliate Program changes starting with 1st of December 2016
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.3 Beta
• HetrixTools Documentation
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR