Uptime Monitor
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Uptime Monitor
Blacklist Monitor
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01 Getting Started
(7)
Top Notifications
Quick Whois Search
Live Queue Status
Free Accounts Inactivity
Live Detected Outages
Say NO To Pageloads
02 Contact Lists
(42)
How to ping a User or Role in your Discord notifications
Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
Telegram Integration – Direct Message Notifications
Webhook Authentication Token
Phone call notifications
ntfy.sh Notifications
03 Blacklist Monitor
(64)
03.01 RBL Info
(15)
Add An IP Range
Paid vs. Free – Blacklist Monitoring Email Reports
View further blacklisting details in your reports
Notice Report Changes
Add An IP Block
View Blacklist Monitor Changes History
04 Uptime Monitor
(74)
Edit Uptime Monitor
Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
Add a Cron Job Monitor (Heartbeat Monitor)
Uptime Monitoring Webhook Notifications
Show Monitored Target In Uptime Reports
Quick PING
05 Server Monitor
(47)
Set Resource Usage Warnings
Debug Mode – Linux Agent
Filter Uptime Monitors Based on Current Warning Status
Server Monitor Agent Settings
Reboot Required Warning
Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
06 Status Pages
(15)
Create Status Page
How to create a beautiful Uptime Status page
Add Twitter Feed to Bulk Report
Protect your Status Page with a Password
Create a Status Page using Group Actions
Categories
07 Billing
(25)
Reactivating a Terminated Order
Generate Early Invoice
The Basic Package
Cancel Order / Downgrade to the Free plan
Add extra monitors to your order
Remove a saved Payment Method
08 White Label
(11)
Configure White Label Reports
How to set up a White Label Domain or Subdomain
Add A White Label Domain Name
SSL Error Accessing White Label Report
Fixed Header
Accessing Your White Label Reports
09 Support
(10)
API Key Scope
Live Chat
Difference between ‘not ideal’ and ‘critical’ RAID health warnings
Ticket View
We Need Your Feedback
Which Support Desk Is This?
10 Settings
(21)
Enable Blacklist Monitor Plain Text Email Notifications
Timezone
Filter Monitors Based on Recent Changes
Blacklist Monitor Color Indicators
Sub-Accounts
Enable Uptime Monitor Plain Text Email Notifications
11 Affiliate Program
(6)
Withdraw Earnings
Earn Extra Monitors By Referring New Users
Affiliate Dashboard
Affiliate Program Overview
Earnings Calculator
What Affiliate Program Is This?
12 F.A.Q.
(40)
Why did HetrixTools blacklist my Domain or IP address?
What to do after following the Delist links?
Pingdom Alternative
Why does my Uptime Monitor show as Offline, when it’s actually not?
Can you reset my Uptime Monitoring stats?
My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
13 Best Practice
(28)
13.01 Blacklist Monitor
(13)
13.02 Uptime Monitor
(13)
Adding your IPs to Microsoft Outlook SNDS
How to use the Cron Job Monitor
Uptime Monitoring For Display
The importance of ordering your monitors list
Delisting your blacklisted IPs
How to fill in your Company Info
14 Common Issues
(3)
Disabling the ‘Reboot Required’ warning icons
Failed to read CPU temperature natively
Server Monitoring Agent not sending data from an ArchLinux server
15 API
(19)
Understanding our APIs
API – Delete Uptime Monitor
API Explorer
v3 API
API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
API – Add Website/Ping/Service/SMTP Uptime Monitor
16 MCP
(18)
16.01 MCP - Use Cases
(6)
16.02 MCP - More Examples
(8)
HetrixTools MCP – Connection Guide
HetrixTools MCP – Claude Connection Guide
HetrixTools MCP – ChatGPT Connection Guide
HetrixTools MCP – Grok Connection Guide
17 Announcements
(179)
17.01 Incidents
(57)
17.02 Network Changes
(15)
v0.9.8 Beta – Blacklist Check
Changes to SMART test warnings and Group Actions
v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
v0.9.50 – Changelog
v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
v0.9.39 – WebHook Notifications
18 Common Errors
(11)
Error 0: keyword not found
Error 0: Name or service not known
Connected, but no SMTP banner received within Xs
HTTP Code [403] Error 0: (Xms)
Error 35: error:0A00018A:SSL routines::dh key too small
Error 7: Failed to connect to <target>: Connection refused