01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• How to ping a User or Role in your Discord notifications
• Google Chat Integration
• Phone call notifications
• Blacklist Monitoring Webhook Notifications
• Create A Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Block
• Autocomplete Search
• How to change Contact List
• Blacklist Monitoring Webhook Notifications
• Initiate Manual Blacklist Check
• Pagination & Monitors/Page

04 Uptime Monitor(72)

• Delete Uptime Monitor
• Quick PING
• How is the uptime percentage calculated in your Uptime Reports
• Group Actions – Add/Replace/Remove Private Notes
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Location Fail Log

05 Server Monitor(46)

• ZFS Health Monitoring
• Run Server Monitor Agent As Root
• Misconfigured Network Interface Name
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Agent Requirements & Compatibility
• View Running Processes

06 Status Pages (Bulk Reports)(14)

• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Categories
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Account Credit
• Add extra monitors to your order
• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address
• Pay via Stripe using Bitcoins
• The Basic Package

08 White Label(11)

• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name

09 Support(10)

• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• API Keys Access

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account
• Dark Mode
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• My blacklist monitors check-up time is too much apart. What to do?
• Does your Uptime Monitor check from all of the locations simultaneously?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why is Uptime Monitoring so important? Why should I do it?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Search and Labels

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs
• API v3
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.2 Beta
• v0.9.48 – Changelog
• v0.9.75 – Mattermost Notifications
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• Affiliate Program changes starting with 1st of December 2016

17 Common Errors(8)

• Error 0: Name or service not known
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)