01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(42)

• Google Chat Integration
• Default Contact List
• Remove entry from Contact List
• Do Not Disturb Schedule
• SMS Credits
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Autocomplete Search
• Ignore A Blacklist
• Blacklist Monitor Report
• How to change Contact List
• Add An IP Block
• Change Blacklist Monitor Label

04 Uptime Monitor(74)

• Set Domain Expiration Date Manually
• Sorting Uptime Monitors
• Filter Uptime Monitors
• Pagination & Monitors/Page
• Clone an Uptime Monitor
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

• Using the Server Monitoring Relay
• Server Monitor Agent Settings
• Misconfigured Network Interface Name
• Filter Uptime Monitors Based on Current Warning Status
• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Categories
• Add an announcement to your Status Page
• How to order Categories
• How to remove Incident from Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Your Orders/Services
• Paying an Invoice with Account Credit
• Invoices
• Remove a saved Payment Method
• Add a new Payment Method
• Partial/Full White Label

08 White Label(11)

• Default White Label Landing Page
• Configure White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• In-House Support
• API Keys Access
• We Need Your Feedback
• Which Support Desk Is This?
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Show monitor labels in your Blacklist Reports
• Uptime Percentage Period (account-wide)
• Inherit Password Protection
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• What is Uptime Monitoring?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How can I contact a blacklist’s owners?
• Can you reset my Uptime Monitoring stats?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v3 API
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• Blacklist Check API
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.65 – Changelog
• v0.9.56 – Changelog
• v0.9.8r1 Beta
• v0.9.32 – Bulk Report Announcements

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR