01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• Microsoft Teams Integration
• SMS Notifications
• Telegram Integration – Direct Message Notifications
• PushBullet Notifications
• Mattermost Integration
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Filter Based On RBLs
• Show Only Blacklisted
• Change Blacklist Monitor Label
• Monitored Blacklists
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• Search Cloud
• How to whitelist our Uptime Monitoring Nodes in CSF
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Advanced cron job monitoring
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Location Fails Warning

05 Server Monitor(47)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Set Resource Usage Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Software RAID Monitoring
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Incident History

07 Billing(24)

• Upgrade/Downgrade
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• The Basic Package
• Why am I being double charged? [PayPal]
• How to receive Billing emails on a different address

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Configure White Label Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• In-House Support
• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback
• Viewing Your Tickets
• Ticket View

10 Settings(21)

• Blacklist monitor change notification threshold
• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Close Account
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• Where can I see my Package Limits?
• How long until my Domain or IP address is delisted?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Can you reset my Uptime Monitoring stats?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to fill in your Company Info
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• Understanding our APIs
• Using the API Relay
• API – Edit Blacklist Monitor
• Understanding API Limits
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.45 – 6 New Uptime Monitoring Locations
• Multiple White Label Domains
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.8r1 Beta
• v0.8.2 Beta
• Abusix blacklists added to HetrixTools

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR