01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Account Dashboard

02 Contact Lists(42)

• Missed ntfy notifications when using the public ntfy.sh server
• ilert Integration
• Phone call notifications
• HipChat Integration
• Telegram Integration – Channel Notifications
• Telegram Integration – Group Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Queue Priority
• Show Only Blacklisted
• Change Blacklist Monitor Label
• Search Blacklist Monitors
• Monitored Blacklists

04 Uptime Monitor(74)

• How do we perform Uptime Monitoring network changes
• Schedule Maintenance
• Repeated Alerts
• Add private notes to your Uptime Monitors
• Location Fails Warning
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(48)

• Resource Usage Privacy
• Installing the Windows Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Why isn’t my network usage being collected?
• What to do if the Server Monitoring Agent isn’t sending any data?
• Reinstall, Update, Remove The Server Monitor Agent

06 Status Pages(15)

• Create Status Page
• Categories
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• Incident History

07 Billing(25)

• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan
• Suspension/Termination
• The Basic Package

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Configure White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• We Need Your Feedback
• In-House Support
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• Why don’t you host your own Status Page?
• Do you offer free trials?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What is Uptime Monitoring?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• Understanding our APIs
• API Keys

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.77 – Server Agent Monitor
• ‘Featured Clients’ on our website
• v0.9.60 – Low SMS Credit Warnings
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.56 – Changelog

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found