01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• Uptime Monitoring Webhook Notifications
• Microsoft Teams Integration
• PagerDuty Integration
• Opsgenie Integration
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Configure Microsoft SNDS Monitoring
• Enable Blacklist Monitor Plain Text Email Notifications
• Group Actions
• Change Blacklist Monitor Label
• Bookmarks

04 Uptime Monitor(74)

• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Nameserver Monitoring
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Set Domain Expiration Date Manually
• Downtime Notes
• Maintenance Mode

05 Server Monitor(47)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Install the HetrixTools Server Monitor Agent
• What data does the Server Monitor Agent collect?
• Reboot Required Warning
• Install the macOS Server Monitoring Agent
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• Categories
• Create a Status Page using Group Actions
• Incident History
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Add extra monitors to your order
• Pay via Stripe using Bitcoins
• Account Credit
• Turn on/off automatic payments
• Add a new Payment Method
• Suspension/Termination

08 White Label(11)

• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Configure White Label Reports

09 Support(10)

• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Inherit Password Protection
• Timezone
• Sub-Accounts Access Levels
• Activity Log
• Sub-Accounts

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• Do you offer blacklist delisting assistance?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to edit White Label domain settings?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• Understanding our APIs
• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.42 – Domain Blacklist Monitoring
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.70 – Changelog
• Required activity increased from 30 days to 90 days + Basic package discontinued
• HetrixTools Documentation
• v0.9.3 Beta

17 Common Errors(11)

• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small