01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(38)

• How to enable Telegram Topics
• Opsgenie Integration
• Pushover Notifications
• SMS Credits
• Microsoft Teams Integration
• ilert Integration

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Dedicated Queue
• Paid vs. Free – Blacklist Monitoring Email Reports
• Meet The Interface
• Enable Blacklist Monitor Plain Text Email Notifications
• Maximize Workspace

04 Uptime Monitor(70)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Quick PING
• Add private notes to your Uptime Monitors
• Search Uptime Monitors
• Auto Refresh Timer
• Avoid Getting Our IPs Blocked

05 Server Monitor(43)

• What is Server Monitoring?
• Why isn’t my network usage being collected?
• Ignore certain Network Interfaces for Server Monitoring Agent
• Installing the Windows Server Monitoring Agent
• Enable Server Monitor Agent Debugging
• Reinstall, Update, Remove The Server Monitor Agent

06 Status Pages (Bulk Reports)(14)

• Add monitors to a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Add extra monitors to your order
• Invoices
• Change Billing Cycle
• Remove a saved Payment Method
• Your Orders/Services
• Why am I being double charged? [PayPal]

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Which Support Desk Is This?
• Disable Bulk Report Title
• Ticket View
• Live Chat
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Timezone
• Show monitor labels in your Blacklist Reports
• Set An Avatar

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• How to edit White Label domain settings?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer free trials?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API Keys
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• Blacklist Check API
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.34 – SMTP Monitoring
• v0.9.48 – Changelog
• v0.9.6 Beta – Uptime Monitoring
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring

17 Common Errors(8)

• Error 0: keyword not found
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused