01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Remove entry from Contact List
• SMS Notification Examples
• ntfy.sh Notifications
• Webhook Authentication Token
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add A Domain Name
• Ignore A Blacklist
• View Blacklist Monitor Changes History
• View further blacklisting details in your reports

04 Uptime Monitor(74)

• Uptime Monitor Report
• Delete Uptime Monitor
• SSL Certificate Expiration Date Monitoring
• Avoid Getting Our IPs Blocked
• How is the uptime percentage calculated in your Uptime Reports
• Schedule Recurring Maintenance

05 Server Monitor(47)

• View Running Processes
• Debug Mode – Windows Agent
• CloudLinux Data Collection Issues
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• How to install S.M.A.R.T. (smartmontools) on your server
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Uptime Percentage Period (per status page)
• Incident History
• How to remove Incident from Status Page
• Categories
• How to order Categories

07 Billing(24)

• Partial/Full White Label
• Invoices
• Add a new Payment Method
• Add extra monitors to your order
• Remove a saved Payment Method
• Paying an Invoice with Account Credit

08 White Label(11)

• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Configure White Label Reports
• Fixed Header
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Disable Bulk Report Title
• Live Chat
• Which Support Desk Is This?
• Viewing Your Tickets

10 Settings(21)

• Sub-Accounts Access Levels
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Timezone
• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• I just added Blacklist Monitors, why am I not receiving notifications?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How can I remove or edit the label of multiple monitors at once?
• Do you offer custom packages?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Hiring Freelancers For Delisting
• How to track your uptime using HetrixTools
• Delisting your blacklisted IPs

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• Understanding API Limits
• Blacklist Check API
• v1 Server Stats
• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.61 – Autocomplete Search
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.49 – Server Monitoring
• v0.9.50 – Changelog
• v0.9.64 – The Basic Package

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 0: Name or service not known