01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• How do Contact Lists work?
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Blacklist Monitoring Webhook Notifications
• Mattermost Integration
• How to enable Telegram Topics
• Slack Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Set rDNS or IP address as Label
• Paid vs. Free – Blacklist Monitoring Email Reports
• Blacklist Monitor Color Indicators
• Blacklist Monitors – Summary
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(72)

• OneClick Maintenance Mode
• Search Uptime Monitors
• How to order Categories
• Uptime Monitoring IP Addresses
• SSL Certificate Expiration Date Monitoring
• Add private notes to your Uptime Monitors

05 Server Monitor(46)

• Accessing Server Monitoring Data
• Install the HetrixTools Server Monitor Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• CloudLinux Data Collection Issues
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Delete a Status Page
• How to order Categories
• Protect your Status Page with a Password

07 Billing(24)

• Your Orders/Services
• The Basic Package
• Upgrade your plan
• Why am I being double charged? [PayPal]
• Add extra monitors to your order
• What Billing Software Is This?

08 White Label(11)

• Configure White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• API Keys Access
• Live Chat
• In-House Support
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes
• Sub-Accounts
• Stack blacklist monitor notifications for X hours
• Show monitor labels in your Blacklist Reports
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to remove a monitored Service from multiple servers?
• Why is Uptime Monitoring so important? Why should I do it?
• Why should I blacklist check & blacklist monitor my IPs?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API Explorer
• Using the API Relay
• Understanding our APIs
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.44 – Sub-Accounts
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.73 – New Server Monitor Alerts
• v0.9.33 – Dynamic Delisting Links
• v0.9.8r2 Beta – sorbs.net false positive

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)