01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• Low SMS Credit Warnings
• Uptime Monitoring Webhook Notifications
• RocketChat Integration
• Telegram Integration – Channel Notifications
• Phone call notifications
• Telegram Integration – Group Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Block
• Blacklist Monitor Color Indicators
• Blacklist Monitors – Summary
• Add extra monitors to your order
• Change Blacklist Monitor Label
• Maximize Workspace

04 Uptime Monitor(73)

• How to change Contact List
• How to edit Uptime Monitor’s advanced settings
• Advanced Metrics For Website Uptime Monitors
• Avoid Getting Our IPs Blocked
• Difference between Location Fail Log and Network Diagnostics
• Reset Uptime Monitor History

05 Server Monitor(46)

• Server Monitor Agent Requirements & Compatibility
• Misconfigured Network Interface Name
• Install the HetrixTools Server Monitor Agent
• Server Monitoring Agent – Install Templates
• What data does the Server Monitor Agent collect?
• ZFS Health Monitoring

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• How to order Categories
• Add an announcement to your Status Page
• Delete a Status Page
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Reactivating a Terminated Order
• Placing A New Order
• Invoices
• What Billing Software Is This?
• Upgrade/Downgrade
• Add a new Payment Method

08 White Label(11)

• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure White Label Reports
• Accessing Your White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• Viewing Your Tickets
• API Keys Access
• Ticket View
• In-House Support

10 Settings(21)

• Inherit Password Protection
• Default Reports Per Page For Bulk Reports
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Set An Avatar
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• mxtoolbox alternative?
• Can I have multiple HetrixTools accounts?
• How to edit White Label domain settings?
• Why did HetrixTools blacklist my Domain or IP address?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• Markdown
• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Explorer
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.8.5 Beta
• New Server Monitoring Agent Released [v1.05]
• v0.8.2 Beta
• v0.9.49 – Server Monitoring
• v0.8.6 Beta

17 Common Errors(10)

• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled