• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Live Queue Status
  • Account Dashboard
  • Free Accounts Inactivity
  • Quick Whois Search
  • Live Detected Outages

02 Contact Lists(40)

  • ntfy.sh Notifications
  • SMS Notifications
  • Low SMS Credit Warnings
  • Blacklist Monitoring Webhook Notifications
  • Create A Contact List
  • Zenduty Integration

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • What is the difference between API Calls and API Checks?
  • Export as Text
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Set rDNS or IP address as Label
  • Blacklist Monitors Actions
  • Block View

04 Uptime Monitor(71)

  • Domain Expiration Monitoring
  • How to edit Uptime Monitor’s advanced settings
  • Avoid PING False Positives
  • Clone an Uptime Monitor
  • Categories
  • Alert Only After X Minutes Of Downtime

05 Server Monitor(43)

  • HDD/SSD/NVMe Drive Health Monitor
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
  • Install the HetrixTools Server Monitor Agent
  • Reboot Required Warning
  • Server Monitoring Resource Usage Webhook Notifications
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(14)

  • Protect your Status Page with a Password
  • Categories
  • Incident History
  • Add Twitter Feed to Bulk Report
  • Embed Status Page On WHMCS Network Status
  • Create a Status Page using Group Actions

07 Billing(24)

  • Upgrade/Downgrade
  • Why am I being double charged? [PayPal]
  • Placing A New Order
  • What Billing Software Is This?
  • Change Billing Cycle
  • Turn on/off automatic payments

08 White Label(11)

  • White Label is not package exclusive
  • Partial/Full White Label
  • Configure White Label Reports
  • How to set up a White Label Domain or Subdomain
  • Fixed Header
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • Which Support Desk Is This?
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support
  • We Need Your Feedback
  • Disable Bulk Report Title
  • Ticket View

10 Settings(21)

  • Timezone
  • Sub-Account – Switch Account
  • Close Account
  • Filter Monitors Based on Recent Changes
  • Uptime percentage calculation
  • Enable/Disable multiple logins into your account

11 Affiliate Program(6)

  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Earnings Calculator
  • Affiliate Dashboard
  • Affiliate Program Overview

12 F.A.Q.(40)

  • How do blacklist notifications work? When do I get notified?
  • How to buy SMS Credits?
  • How do I access my Uptime Reports?
  • How long until my Domain or IP address is delisted?
  • My IP (or domain) is blacklisted, how do I delist it?
  • I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to set up Keyword Monitoring
  • How to track your uptime using HetrixTools
  • How to use Quick PING
  • Markdown
  • Search and Labels
  • Uptime Monitoring For Display

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • v2 Set Bulk Report Announcement
  • Using the API Relay
  • v2 List Blacklist Monitors
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API Uptime Monitor Maintenance Mode
  • Blacklist Check API

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Introducing Phone Call Notifications
  • v0.9.35 – Domain Blacklist Check
  • Introducing the “Global Status” section in our Uptime Reports
  • v0.9.49 – Server Monitoring
  • Windows Server Monitoring Agent v2
  • v0.9.69 – Changelog

17 Common Errors(8)

  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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