01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• Telegram Integration – Group Notifications – Send Message to Topic
• RocketChat Integration
• Do Not Disturb Schedule
• Remove entry from Contact List
• Splunk/VictorOps Integration
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Add Your First Blacklist Monitor
• Configure Microsoft SNDS Monitoring
• Sorting Blacklist Monitors
• Search Blacklist Monitors
• Set rDNS or IP address as Label

04 Uptime Monitor(74)

• How is the uptime percentage calculated in your Uptime Reports
• Uptime Monitors Actions
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Clone an Uptime Monitor
• Search Uptime Monitors
• Maximize Workspace

05 Server Monitor(48)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Configure CPU Temperature Warnings
• Server Monitor Agent Settings
• Filter Uptime Monitors Based on Current Warning Status
• Server Monitoring Agent – Install Templates
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Add an announcement to your Status Page
• How to order Categories
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page

07 Billing(25)

• The Basic Package
• Invoices
• Turn on/off automatic payments
• Add a new Payment Method
• Account Credit
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• Viewing Your Tickets
• Disable Bulk Report Title
• In-House Support
• We Need Your Feedback
• API Key Scope
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts
• Sub-Accounts Access Levels
• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Close Account

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How to buy SMS Credits?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• mxtoolbox alternative?
• Do you offer free trials?
• Do you offer Bulk Blacklist Check?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Search and Labels
• How to use the Cron Job Monitor
• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding our APIs
• API Keys
• v1 Server Stats
• API Explorer
• API – Add Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.1 Beta
• v0.8.3 Beta
• v0.9.35 – Domain Blacklist Check
• Microsoft SNDS Changes [July 2026]
• Abusix blacklists added to HetrixTools
• Changes to SMART test warnings and Group Actions

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR