01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Phone call notifications
• RocketChat Integration
• Telegram Integration – Direct Message Notifications
• Uptime Monitoring Webhook Notifications
• Zenduty Integration
• Low SMS Credit Warnings

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Add extra monitors to your order
• Initiate Manual Blacklist Check
• Sorting Blacklist Monitors
• Monitored Blacklists
• How to change Contact List

04 Uptime Monitor(71)

• Meet The Interface
• Copy Settings
• Clone an Uptime Monitor
• Group Actions – Add/Replace/Remove Private Notes
• How to order Categories
• Filter Uptime Monitors Based on Current Warning Status

05 Server Monitor(44)

• Multiple Disks Support
• Why isn’t my network usage being collected?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What data does the Server Monitor Agent collect?
• Filter Uptime Monitors Based on Current Warning Status
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Categories
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• How to order Categories
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add extra monitors to your order
• Why am I being double charged? [PayPal]
• Account Credit
• Turn on/off automatic payments
• What Billing Software Is This?
• Invoices

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• API Keys Access
• Ticket View
• In-House Support
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Timezone
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer free trials?
• How do I access my Blacklist Reports?
• How can I remove or edit the label of multiple monitors at once?
• mxtoolbox alternative?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to track your uptime using HetrixTools
• How to create a beautiful Uptime Status page
• Debugging the issues which caused your downtime
• Markdown
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Schedule Recurring Maintenance
• SMS Price Changes
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.8.4 Beta
• v0.9.45 – 6 New Uptime Monitoring Locations
• Changes in our Uptime Webhook Notifications

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol