01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PagerDuty Integration
• How do Contact Lists work?
• ntfy.sh Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Queue Priority
• Search Blacklist Monitors
• Blacklist Monitor Color Indicators
• Add multiple entries at once
• Blacklist Monitors – Summary

04 Uptime Monitor(73)

• Website Uptime Monitoring – Accepted HTTP Codes
• Here’s how Maintenance Mode affects your Uptime Reports
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• How do we perform Uptime Monitoring network changes
• Auto Refresh Timer
• Copy Settings

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• CPU Temperature Monitoring
• Where do I find the SID (Server Monitor ID)?
• Using the Server Monitoring Relay
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Categories
• Create Status Page
• Delete a Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Pay via Stripe using your debit or credit card
• The Basic Package
• Upgrade/Downgrade
• Account Credit
• Change Billing Cycle
• Add a new Payment Method

08 White Label(11)

• Default White Label Landing Page
• Configure White Label Reports
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• Disable Bulk Report Title
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support

10 Settings(21)

• Inherit Password Protection
• Set An Avatar
• Blacklist Monitor Color Indicators
• Account Settings
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How do blacklist notifications work? When do I get notified?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Blacklist Reports?
• Where can I see my Package Limits?
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Filter Based On RBL
• Hiring Freelancers For Delisting
• How to track your uptime using HetrixTools
• Search and Labels
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• API – Edit Blacklist Monitor
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Moscow Relocation API/Webhook Changes
• Announcing the new Blacklist Monitor pricing structure
• v0.9.6 Beta – Uptime Monitoring
• v0.9.73 – New Server Monitor Alerts
• v0.9.39 – WebHook Notifications
• Abusix blacklists added to HetrixTools

17 Common Errors(11)

• Error 0: Name or service not known
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol