01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(42)

• Default Contact List
• Zenduty Integration
• Microsoft Teams Integration
• Pushover Notifications
• Remove entry from Contact List
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Queue Priority
• Enable Blacklist Monitor Plain Text Email Notifications
• Bookmarks
• Autocomplete Search

04 Uptime Monitor(74)

• Uptime Monitoring – WebSnapshots
• Quick PING
• Categories
• Add a Cron Job Monitor (Heartbeat Monitor)
• Domain Expiration Monitoring
• Schedule Recurring Maintenance

05 Server Monitor(48)

• Enable Server Monitor Agent Debugging
• Filter Uptime Monitors Based on Current Warning Status
• Debug Mode – Linux Agent
• Update the Linux Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages(15)

• Remove monitors from a Status Page
• How to order Categories
• Embed Status Page On WHMCS Network Status
• Incident History
• Create Status Page
• Categories

07 Billing(25)

• Why am I being double charged? [PayPal]
• Remove a saved Payment Method
• Invoices
• Your Orders/Services
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Fixed Header
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Disable Bulk Report Title
• Opening A Ticket
• In-House Support
• Ticket View

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Close Account
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Do you offer Bulk Blacklist Check?
• Why is Uptime Monitoring so important? Why should I do it?
• How are your Uptime Monitoring statistics calculated?
• Why don’t you host your own Status Page?
• How to do a Blacklist Check?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page
• How to use the Cron Job Monitor
• How to use Quick PING
• Filter Based On RBL

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v3 API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• Blacklist Check API
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.56 – Changelog
• v0.8.2 Beta
• Abusix blacklists added to HetrixTools
• v0.9.66 – Location Fails Warning
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.68 – Changelog

18 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure