01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• How to ping a User or Role in your Discord notifications
• Microsoft Teams Integration
• Default Contact List
• Telegram Integration – Group Notifications – Send Message to Topic
• Telegram Integration – Channel Notifications
• Opsgenie Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Notice Report Changes
• Add multiple entries at once
• Queue Priority
• Autocomplete Search
• Enable Blacklist Monitor Plain Text Email Notifications
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(72)

• Delete Uptime Monitor
• Domain Expiration Monitoring
• Private/Public Uptime Reports
• Advanced Metrics For Website Uptime Monitors
• Add a Website Uptime Monitor
• Meet The Interface

05 Server Monitor(46)

• Debug Mode – Windows Agent
• Reinstall, Update, Remove The Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Where do I find the SID (Server Monitor ID)?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Incident History
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Pay via Stripe using Bitcoins
• What Billing Software Is This?
• Remove a saved Payment Method
• Creating and Canceling Stripe Subscriptions
• Account Credit
• Turn on/off automatic payments

08 White Label(11)

• Fixed Header
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Add A White Label Domain Name
• Configure White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View
• API Keys Access
• Opening A Ticket

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Sub-Accounts
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Dark Mode

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Blacklist Reports?
• What to do after following the Delist links?
• How can I remove or edit the label of multiple monitors at once?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats
• v1 Get Server Agent ID (SID)
• API Explorer
• v2 Set Bulk Report Announcement
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.8r1 Beta
• v0.9.66 – Location Fails Warning

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled