01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Account Dashboard

02 Contact Lists(40)

• How to ping a User or Role in your Discord notifications
• How to group HetrixTools notifications using ilert
• Uptime Monitoring Webhook Notifications
• Remove entry from Contact List
• Server Monitoring Resource Usage Webhook Notifications
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Daily/Weekly Blacklist Monitoring Reports
• Notice Report Changes
• Bookmarks
• Block View
• Autocomplete Search

04 Uptime Monitor(71)

• Filter Uptime Monitors
• Domain Expiration Monitoring
• Group Actions – Add/Replace/Remove Private Notes
• Add private notes to your Uptime Monitors
• Enable Uptime Monitor Plain Text Email Notifications
• How do we perform Uptime Monitoring network changes

05 Server Monitor(44)

• Set Resource Usage Warnings
• Using the Server Monitoring Relay
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Accessing Server Monitoring Data
• Server Monitoring Resource Usage Webhook Notifications
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• Create Status Page
• How to remove Incident from Status Page
• Categories

07 Billing(24)

• Suspension/Termination
• Pay via Stripe using your debit or credit card
• Turn on/off automatic payments
• Reactivating a Terminated Order
• What Billing Software Is This?
• Invoices

08 White Label(11)

• Fixed Header
• Add A White Label Domain Name
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page

09 Support(10)

• Which Support Desk Is This?
• API Keys Access
• Ticket View
• Disable Bulk Report Title
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Activity Log
• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Filter Monitors Based on Recent Changes
• Account Settings

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• What payment methods do you accept?
• How to buy SMS Credits?
• Why don’t you host your own Status Page?
• Can I have multiple HetrixTools accounts?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• v2 List Blacklist Monitors
• API – Delete Blacklist Monitor
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.36 – Timezone
• v0.9.77 – Server Agent Monitor
• v0.9.48 – Changelog
• v0.9.71 – New front-end design
• v0.9.4 Beta – Ignoring RBLs
• v0.9.33 – Dynamic Delisting Links

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR