01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(42)

• Phone call notifications
• Slack Integration
• SIGNL4 Integration
• RocketChat Integration
• How do Contact Lists work?
• HipChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add multiple entries at once
• Blacklist Monitor Change History
• Blacklist Monitor Report
• Dedicated Queue

04 Uptime Monitor(74)

• Import Uptime Monitors from .CSV
• Uptime Monitoring Webhook Notifications
• Avoid Getting Our IPs Blocked
• Clone an Uptime Monitor
• Alert Only After X Minutes Of Downtime
• Search Cloud

05 Server Monitor(47)

• What data does the Server Monitor Agent collect?
• Uninstall the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Monitoring Agent – Install Templates
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• Incident History
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• How to order Categories
• Uptime Percentage Period (per status page)
• Create Status Page

07 Billing(24)

• Upgrade/Downgrade
• Generate Early Invoice
• The Basic Package
• Account Credit
• Upgrade your plan
• Pay via Stripe using Bitcoins

08 White Label(11)

• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Viewing Your Tickets
• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?
• In-House Support
• Live Chat

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Blacklist monitor change notification threshold
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Account Settings

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Why should I blacklist check & blacklist monitor my IPs?
• My blacklist monitors check-up time is too much apart. What to do?
• How can I remove or edit the label of multiple monitors at once?
• What to do after following the Delist links?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits
• API v3
• v1 Server Stats
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.42 – Domain Blacklist Monitoring
• v0.9.73 – New Server Monitor Alerts
• v0.9.54 – Changelog
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.77 – Server Agent Monitor

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found