• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Top Notifications
  • Quick Whois Search
  • Live Queue Status
  • Account Dashboard
  • Say NO To Pageloads

02 Contact Lists(40)

  • SMS Notifications
  • How to ping a User or Role in your Discord notifications
  • SMS Notification Examples
  • Telegram Integration – Channel Notifications
  • SMS Credits
  • How to enable Telegram Topics

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add An IP Block
  • Meet The Interface
  • Maximize Workspace
  • Add extra monitors to your order
  • Daily/Weekly Blacklist Monitoring Reports
  • Monitored Blacklists

04 Uptime Monitor(74)

  • How to order Categories
  • Advanced cron job monitoring
  • Uptime Monitoring Nodes Status
  • Auto Refresh Timer
  • Here’s how Maintenance Mode affects your Uptime Reports
  • Categories

05 Server Monitor(47)

  • Reboot Required Warning
  • What is Server Monitoring?
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • View Running Processes
  • Server Monitoring Agent – Install Templates
  • Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

  • Create a Status Page using Group Actions
  • Create Status Page
  • Embed Status Page On WHMCS Network Status
  • Uptime Percentage Period (per status page)
  • Add monitors to a Status Page
  • Incident History

07 Billing(24)

  • What Billing Software Is This?
  • Pay via Stripe using your debit or credit card
  • Creating and Canceling Stripe Subscriptions
  • Change Billing Cycle
  • The Basic Package
  • Reactivating a Terminated Order

08 White Label(11)

  • Accessing Your White Label Reports
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • Default White Label Landing Page
  • Fixed Header
  • Partial/Full White Label

09 Support(10)

  • Live Chat
  • We Need Your Feedback
  • API Keys Access
  • Viewing Your Tickets
  • Which Support Desk Is This?
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Dark Mode
  • Enable Uptime Monitor Plain Text Email Notifications
  • Sub-Accounts Access Levels
  • Show monitor labels in your Blacklist Reports
  • Sub-Accounts
  • Inherit Password Protection

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • Earnings Calculator
  • Affiliate Program Overview
  • Withdraw Earnings

12 F.A.Q.(40)

  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • How to edit White Label domain settings?
  • How are your Uptime Monitoring statistics calculated?
  • Why should I blacklist check & blacklist monitor my IPs?
  • Do you offer blacklist delisting assistance?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Adding your IPs to Microsoft Outlook SNDS
  • How to track your uptime using HetrixTools
  • Markdown
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Filter Based On RBL

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Delete Blacklist Monitor
  • Blacklist Check API
  • API Uptime Monitor Maintenance Mode
  • API Explorer
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
  • Announcing the new Blacklist Monitor pricing structure
  • Google SafeBrowsing to be removed on 11 Nov. 2019
  • v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
  • Multiple White Label Domains
  • v0.9.30 Beta – Additional Setting Implemented

17 Common Errors(11)

  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 0: keyword not found
  • Error 7: Failed to connect to <target>: Connection refused
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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