01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Default Contact List
• Low SMS Credit Warnings
• How to ping a User or Role in your Discord notifications
• Server Monitoring Resource Usage Webhook Notifications
• Microsoft Teams Integration
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Add An IP Range
• Blacklist Monitors Actions
• Blacklist Monitors – Summary
• Show Only Blacklisted
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(74)

• Reset Uptime Monitor History
• Search Uptime Monitors
• Import Uptime Monitors from .CSV
• Difference between Location Fail Log and Network Diagnostics
• Autocomplete Search
• Private/Public Uptime Reports

05 Server Monitor(47)

• Why isn’t my network usage being collected?
• Installing the Windows Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Debug Mode – Windows Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Create Status Page
• Incident History
• Remove monitors from a Status Page
• How to order Categories

07 Billing(24)

• Turn on/off automatic payments
• Pay via Stripe using Bitcoins
• Suspension/Termination
• Partial/Full White Label
• How to receive Billing emails on a different address
• Paying an Invoice with Account Credit

08 White Label(11)

• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Configure White Label Reports
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• API Keys Access

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Activity Log
• Dark Mode
• Filter Monitors Based on Recent Changes
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How long until my Domain or IP address is delisted?
• I just added Blacklist Monitors, why am I not receiving notifications?
• What payment methods do you accept?
• Can you reset my Uptime Monitoring stats?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• Filter Based On RBL
• How to create a beautiful Uptime Status page
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• API Keys
• API v3
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.56 – Changelog
• v0.9.77 – Server Agent Monitor
• v0.9.64 – The Basic Package
• v0.9.50 – Changelog
• v0.9.1 Beta
• v0.9.2 Beta

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)