01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(42)

• PagerDuty Integration
• Do Not Disturb Schedule
• Missed ntfy notifications when using the public ntfy.sh server
• Phone call notifications
• Microsoft Teams Integration
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Group Actions
• Sorting Blacklist Monitors
• Add A Domain Name
• Export as Text
• Add Your First Blacklist Monitor
• Set rDNS or IP address as Label

04 Uptime Monitor(74)

• Clone an Uptime Monitor
• Categories
• Add a Cron Job Monitor (Heartbeat Monitor)
• Maximize Workspace
• Sorting Uptime Monitors
• Website Uptime Monitoring – Accepted HTTP Codes

05 Server Monitor(48)

• CloudLinux Data Collection Issues
• Install the macOS Server Monitoring Agent
• Server Monitor Color Indicators
• CPU Temperature Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Incident History
• Delete a Status Page
• Remove monitors from a Status Page
• How to remove Incident from Status Page

07 Billing(25)

• Pay via Stripe using your debit or credit card
• Upgrade your plan
• Account Credit
• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• Add extra monitors to your order

08 White Label(11)

• Default White Label Landing Page
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Fixed Header
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• In-House Support
• Ticket View

10 Settings(21)

• Close Account
• Blacklist monitor change notification threshold
• Activity Log
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Change Password

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What to do after following the Delist links?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why is Uptime Monitoring so important? Why should I do it?
• How do I access my Uptime Reports?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to create a beautiful Uptime Status page
• Use Private Notes to tag your Uptime Monitors
• Enable automated data access for your Microsoft Outlook SNDS account
• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• v1 Server Stats
• Using the API Relay
• API – Edit Blacklist Monitor
• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.71 – New front-end design
• Abusix blacklists added to HetrixTools
• v0.9.68 – Changelog
• v0.9.8 Beta – Blacklist Check
• v0.9.36 – Timezone
• v0.9.25 Beta – dnsrbl.org RBL added

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known