01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• SMS Credits
• How to group HetrixTools notifications using ilert
• PagerDuty Integration
• SMS Notification Examples
• PushBullet Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Auto Refresh Timer
• Add multiple entries at once
• Maximize Workspace
• Set rDNS or IP address as Label
• Pagination & Monitors/Page

04 Uptime Monitor(73)

• How to change Contact List
• Pagination & Monitors/Page
• Alert Only After X Minutes Of Downtime
• Pinned Uptime Monitors
• Here’s how Maintenance Mode affects your Uptime Reports
• SLA Uptime Calculator

05 Server Monitor(46)

• Server Monitor Agent Settings
• Uninstall the HetrixTools Server Monitor Agent
• CPU Temperature Monitoring
• Installing the Windows Server Monitoring Agent
• ZFS Health Monitoring
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

• Categories
• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• How to order Categories
• Remove monitors from a Status Page
• Add monitors to a Status Page

07 Billing(24)

• Upgrade/Downgrade
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit
• Pay via Stripe using your debit or credit card
• Add extra monitors to your order
• Invoices

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• Accessing Your White Label Reports
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• Live Chat
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Viewing Your Tickets
• Which Support Desk Is This?

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account
• Timezone
• Sub-Account – Switch Account
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• What payment methods do you accept?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What is Uptime Monitoring?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to buy SMS Credits?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to track your uptime using HetrixTools
• How to use Quick PING
• Debugging the issues which caused your downtime
• Search and Labels
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• v1 Get Server Agent ID (SID)
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.31 – Enhanced Maintenance Mode
• SMS Credits Price Reduction
• v0.9.3 Beta
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.34 – SMTP Monitoring

17 Common Errors(10)

• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure