01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages

02 Contact Lists(39)

• Blacklist Monitoring Webhook Notifications
• How to group HetrixTools notifications using ilert
• Server Monitoring Resource Usage Webhook Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• PushBullet Notifications
• HipChat Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Blacklist Monitoring Webhook Notifications
• Search Cloud
• Ignore A Blacklist
• Initiate Manual Blacklist Check
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(71)

• Sorting Uptime Monitors
• Website Uptime Monitoring – Accepted HTTP Codes
• Auto Refresh Timer
• How to edit Uptime Monitor’s advanced settings
• How to enable SSL Verification for your Uptime Monitor
• Schedule Maintenance

05 Server Monitor(43)

• CloudLinux Data Collection Issues
• Outgoing PING
• Debug Mode – Windows Agent
• Multiple Disks Support
• Install the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(14)

• Create Status Page
• Incident History
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Categories

07 Billing(24)

• Partial/Full White Label
• How to receive Billing emails on a different address
• Reactivating a Terminated Order
• Suspension/Termination
• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Fixed Header
• Accessing Your White Label Reports
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title
• In-House Support
• Live Chat

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Filter Monitors Based on Recent Changes
• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• Why should I blacklist check & blacklist monitor my IPs?
• Why is Uptime Monitoring so important? Why should I do it?
• How do I access my Blacklist Reports?
• Do you offer free trials?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• How to create a beautiful Uptime Status page
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API v3
• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors
• Blacklist Check API
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Google SafeBrowsing to be removed on 11 Nov. 2019
• Schedule Recurring Maintenance
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.38 – Categories
• v0.9.50 – Changelog

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found