01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• How do Contact Lists work?
• PushBullet Notifications
• Telegram Integration – Direct Message Notifications
• Splunk/VictorOps Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Low SMS Credit Warnings

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Meet The Interface
• Monitored Blacklists
• Block View
• Difference between Microsoft SNDS Lists on HetrixTools
• Search Blacklist Monitors

04 Uptime Monitor(73)

• Here’s how Maintenance Mode affects your Uptime Reports
• OneClick Maintenance Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Add private notes to your Uptime Monitors
• Nameserver Monitoring
• Pause an Uptime Monitor

05 Server Monitor(46)

• Server Monitor Color Indicators
• Reboot Required Warning
• Misconfigured Network Interface Name (PHP Agent)
• Filter Uptime Monitors Based on Current Warning Status
• Resource Usage Privacy
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Incident History
• How to order Categories
• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• Categories

07 Billing(24)

• Remove a saved Payment Method
• Add a new Payment Method
• Generate Early Invoice
• The Basic Package
• Upgrade your plan
• Paying an Invoice with Account Credit

08 White Label(11)

• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label
• Fixed Header
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name

09 Support(10)

• Which Support Desk Is This?
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• In-House Support
• Opening A Ticket

10 Settings(21)

• Blacklist monitor change notification threshold
• Activity Log
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• Can you reset my Uptime Monitoring stats?
• I just added Blacklist Monitors, why am I not receiving notifications?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to use Quick PING
• Markdown
• The importance of ordering your monitors list
• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)
• API Explorer
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.54 – Changelog
• v0.9.56 – Changelog
• Announcing the new Blacklist Monitor pricing structure
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.2 Beta
• SMS Credits Price Reduction

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled