01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(41)

• Jira Integration
• SMS Notifications
• Pushover Notifications
• How to ping a User or Role in your Discord notifications
• SIGNL4 Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Blacklist Monitors – Summary
• View further blacklisting details in your reports
• Add A Domain Name
• Blacklist Monitor Color Indicators
• Sorting Blacklist Monitors

04 Uptime Monitor(74)

• Add a Cron Job Monitor (Heartbeat Monitor)
• OneClick Maintenance Mode
• Difference between Location Fail Log and Network Diagnostics
• Uptime Monitors Actions
• Private/Public Uptime Reports
• Network Diagnostics

05 Server Monitor(47)

• Accessing Server Monitoring Data
• Misconfigured Network Interface Name (PHP Agent)
• Reinstall, Update, Remove The Server Monitor Agent
• Resource Usage Privacy
• What data does the Server Monitor Agent collect?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Incident History
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• How to order Categories
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade
• What Billing Software Is This?
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Turn on/off automatic payments

08 White Label(11)

• Default White Label Landing Page
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View
• We Need Your Feedback
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Change Password
• Blacklist monitor change notification threshold
• Inherit Password Protection

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• mxtoolbox alternative?
• Do you offer custom packages?
• How can I remove or edit the label of multiple monitors at once?
• Why should I blacklist check & blacklist monitor my IPs?
• How can I contact a blacklist’s owners?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• How to use Quick PING
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Filter Based On RBL
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• Blacklist Check API
• API – Edit Blacklist Monitor
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.74 – Server Monitoring – Running Processes
• v0.9.69 – Changelog
• v0.9.61 – Autocomplete Search
• Introducing Phone Call Notifications
• v0.9.34 – SMTP Monitoring
• Abusix blacklists added to HetrixTools

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)