01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search

02 Contact Lists(42)

• How to enable Telegram Topics
• Phone call notifications
• Google Chat Integration
• How to group HetrixTools notifications using ilert
• Slack Integration
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Dedicated Queue
• Notice Report Changes
• Auto Refresh Timer
• Bookmarks
• Blacklist Monitors Actions
• What is the difference between API Calls and API Checks?

04 Uptime Monitor(74)

• Downtime Notes
• Clone an Uptime Monitor
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• SSL Certificate Expiration Date Monitoring
• Select multiple monitors at once with SHIFT+Click
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(48)

• Accessing Server Monitoring Data
• CPU Temperature Monitoring
• Configure CPU Temperature Warnings
• Multiple Disks Support
• What data does the Server Monitor Agent collect?
• Update the Linux Server Monitoring Agent

06 Status Pages(15)

• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Incident History
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• How to remove Incident from Status Page

07 Billing(25)

• Pay via Stripe using your debit or credit card
• Upgrade/Downgrade
• Creating and Canceling Stripe Subscriptions
• Invoices
• Add extra monitors to your order
• Suspension/Termination

08 White Label(11)

• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Fixed Header
• SSL Error Accessing White Label Report
• Add A White Label Domain Name

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• Ticket View
• Disable Bulk Report Title

10 Settings(21)

• Sub-Accounts Access Levels
• Close Account
• Activity Log
• Blacklist monitor change notification threshold
• Change Password
• Inherit Password Protection

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How many uptime monitoring locations should I select?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What to do after following the Delist links?
• Can I have multiple HetrixTools accounts?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to create a beautiful Uptime Status page
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor
• Use Private Notes to tag your Uptime Monitors
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• API Explorer
• API – Delete Blacklist Monitor
• Using the API Relay

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.66 – Location Fails Warning
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.8r1 Beta
• v0.9.47 – Changelog
• v0.9.1 Beta

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known