01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Pushover Notifications
• Do Not Disturb Schedule
• Mattermost Integration
• Telegram Integration – Direct Message Notifications
• PushBullet Notifications
• How do Contact Lists work?

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Search Cloud
• Bookmarks
• Initiate Manual Blacklist Check
• Set rDNS or IP address as Label
• Sorting Blacklist Monitors

04 Uptime Monitor(74)

• Reset Uptime Monitor History
• How to edit Uptime Monitor’s advanced settings
• Uptime Monitor Report
• OneClick Maintenance Mode
• Filter Uptime Monitors
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

• Reinstall, Update, Remove The Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Accessing Server Monitoring Data
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Software RAID Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Categories
• Add an announcement to your Status Page
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page

07 Billing(24)

• Partial/Full White Label
• Upgrade your plan
• Add extra monitors to your order
• Add a new Payment Method
• Remove a saved Payment Method
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Default White Label Landing Page
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Keys Access
• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• Ticket View
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts
• Inherit Password Protection
• Dark Mode
• Uptime Percentage Period (account-wide)
• Activity Log
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• How many uptime monitoring locations should I select?
• How to do a Blacklist Check?
• Do you offer custom packages?
• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• How to use the Cron Job Monitor
• How to fill in your Company Info
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• Using the API Relay
• Understanding API Limits
• API – Delete Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Microsoft SNDS Changes [July 2026]
• v0.9.63 – Telegram Integration
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.57 – Changelog
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused