01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Top Notifications

02 Contact Lists(33)

• Webhook Authentication Token
• PushBullet Notifications
• SMS Credits
• Discord Integration
• Default Contact List
• SMS Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Enable Blacklist Monitor Plain Text Email Notifications
• Sorting Blacklist Monitors
• Filter Monitors Based on Recent Changes
• Add multiple entries at once
• Block View
• Blacklist Monitors Actions

04 Uptime Monitor(68)

• Quick PING
• Pagination & Monitors/Page
• Autocomplete Search
• Location Fails Warning
• Uptime Monitor Report
• Network Diagnostics

05 Server Monitor(40)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Reinstall, Update, Remove The Server Monitor Agent
• Server Monitor Agent Settings
• Run Server Monitor Agent As Root
• Reboot Required Warning
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(12)

• How to order Categories
• Create Status Page
• Delete a Status Page
• Add monitors to a Status Page
• Protect your Status Page with a Password
• Remove monitors from a Status Page

07 Billing(24)

• The Basic Package
• Pay via Stripe using Bitcoins
• Placing A New Order
• Invoices
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?

08 White Label(11)

• Default White Label Landing Page
• White Label is not package exclusive
• Add A White Label Domain Name
• Fixed Header
• Partial/Full White Label
• SSL Error Accessing White Label Report

09 Support(10)

• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Which Support Desk Is This?
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(20)

• Account Settings
• Blacklist Monitor Color Indicators
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(36)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How long until my Domain or IP address is delisted?
• Can you reset my Uptime Monitoring stats?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to fill in your Company Info
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• How to use the Cron Job Monitor

14 Common Issues(2)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(18)

• Blacklist Check API
• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor
• Using the API Relay

16 Announcements(174)

• 16.01 Incidents(55)

• 16.02 Network Changes(14)

• v0.9.57 – Changelog
• v0.9.71 – New front-end design
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.22 Beta – Repeated Alerts

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 0: Name or service not known