01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• SIGNL4 Integration
• Pushover Notifications
• Blacklist Monitoring Webhook Notifications
• Do Not Disturb Schedule
• Webhook Authentication Token

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Daily/Weekly Blacklist Monitoring Reports
• Filter Monitors Based on Recent Changes
• What is the difference between API Calls and API Checks?
• Add An IP Block
• Bookmarks
• Sorting Blacklist Monitors

04 Uptime Monitor(71)

• Uptime Monitoring IP Addresses
• Uptime Monitor Report
• Delete Uptime Monitor
• Repeated Alerts
• Add extra monitors to your order
• Uptime Monitoring Webhook Notifications

05 Server Monitor(43)

• Install the HetrixTools Server Monitor Agent
• Accessing Server Monitoring Data
• Server Monitor Agent Settings
• What is Server Monitoring?
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(14)

• Categories
• Delete a Status Page
• Add monitors to a Status Page
• How to remove Incident from Status Page
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• What Billing Software Is This?
• Add extra monitors to your order
• Reactivating a Terminated Order
• Add a new Payment Method
• Turn on/off automatic payments
• Change Billing Cycle

08 White Label(11)

• White Label is not package exclusive
• Add A White Label Domain Name
• Default White Label Landing Page
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• Ticket View
• We Need Your Feedback
• Opening A Ticket
• Which Support Desk Is This?
• API Keys Access

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Timezone

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My blacklist check results differ from my blacklist monitoring results. Why?
• How are your Uptime Monitoring statistics calculated?
• Can I have multiple HetrixTools accounts?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• Adding your IPs to Microsoft Outlook SNDS
• How to set up Keyword Monitoring

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API Explorer
• API Keys
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Affiliate Program changes starting with 1st of December 2016
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)