01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Low SMS Credit Warnings
• Slack Integration
• Pushover Notifications
• Twitter Direct Message Notifications
• Mattermost Integration
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Add A Domain Name
• Blacklist Monitors – Summary
• View Blacklist Monitor Changes History
• Difference between Microsoft SNDS Lists on HetrixTools
• Monitored Blacklists

04 Uptime Monitor(73)

• Downtime Notes
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Group Actions – Add/Replace/Remove Private Notes
• Schedule Recurring Maintenance
• Pinned Uptime Monitors
• SSL Certificate Expiration Date Monitoring

05 Server Monitor(46)

• Configure CPU Temperature Warnings
• What is Server Monitoring?
• Server Monitor Color Indicators
• Enable Server Monitor Agent Debugging
• Set Resource Usage Warnings
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• How to order Categories
• Add an announcement to your Status Page
• Add monitors to a Status Page
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• What Billing Software Is This?
• The Basic Package
• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Your Orders/Services
• Partial/Full White Label

08 White Label(11)

• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Default White Label Landing Page
• Add A White Label Domain Name
• SSL Error Accessing White Label Report

09 Support(10)

• API Keys Access
• We Need Your Feedback
• Disable Bulk Report Title
• Ticket View
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Close Account
• Change Password

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Can I have multiple HetrixTools accounts?
• What is Uptime Monitoring?
• Why don’t you host your own Status Page?
• My blacklist monitors check-up time is too much apart. What to do?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API v3
• v2 Set Bulk Report Announcement
• API Explorer
• API Keys
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.75 – Mattermost Notifications
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Google SafeBrowsing to be removed on 11 Nov. 2019
• UCEPROTECT-Level3

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure