01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(42)

• HipChat Integration
• Blacklist Monitoring Webhook Notifications
• PushBullet Notifications
• Do Not Disturb Schedule
• SIGNL4 Integration
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Auto Refresh Timer
• Block View
• Blacklist Monitor Color Indicators
• Add An IP Block

04 Uptime Monitor(74)

• OneClick Maintenance Mode
• Meet The Interface
• Uptime Monitoring Nodes Status
• Select multiple monitors at once with SHIFT+Click
• How to whitelist our Uptime Monitoring Nodes in CSF
• Network Diagnostics

05 Server Monitor(47)

• Set Resource Usage Warnings
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• View Running Processes
• Debug Mode – Linux Agent
• Debug Mode – Windows Agent
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages(15)

• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Categories
• Add an announcement to your Status Page
• How to order Categories

07 Billing(24)

• Add extra monitors to your order
• Remove a saved Payment Method
• Pay via Stripe using your debit or credit card
• Creating and Canceling Stripe Subscriptions
• Placing A New Order
• Account Credit

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Key Scope
• We Need Your Feedback
• Opening A Ticket
• Live Chat
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Change Password
• Account Settings
• Enable Blacklist Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How to do a Blacklist Check?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How do I access my Blacklist Reports?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• The importance of ordering your monitors list
• How to use Quick PING
• Uptime Monitoring For Display
• Filter Based On RBL
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor
• Blacklist Check API

16 MCP(8)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(4)

• Investigate Outage
• Schedule maintenance based on emails
• Manage Server Inventory
• Review Account Activity

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.6 Beta
• v0.9.22 Beta – Repeated Alerts
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.54 – Changelog

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused