01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Account Dashboard

02 Contact Lists(40)

• ilert Integration
• Splunk/VictorOps Integration
• Webhook Authentication Token
• Blacklist Monitoring Webhook Notifications
• Opsgenie Integration
• How do Contact Lists work?

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• View further blacklisting details in your reports
• Blacklist Monitor Change History
• Queue Priority
• Notice Report Changes
• Bookmarks

04 Uptime Monitor(73)

• Show Monitored Target In Uptime Reports
• How do we perform Uptime Monitoring network changes
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Alert Only After X Minutes Of Downtime
• Maximize Workspace
• Downtime Notes

05 Server Monitor(46)

• Server Monitor Color Indicators
• Service Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Using the Server Monitoring Relay
• Resource Usage Privacy
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Delete a Status Page

07 Billing(24)

• Account Credit
• Generate Early Invoice
• Your Orders/Services
• Cancel Order / Downgrade to the Free plan
• Upgrade your plan
• What Billing Software Is This?

08 White Label(11)

• Default White Label Landing Page
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Fixed Header
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Keys Access
• Viewing Your Tickets
• Which Support Desk Is This?
• In-House Support
• Disable Bulk Report Title
• Live Chat

10 Settings(21)

• Timezone
• Sub-Accounts
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Dark Mode
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• Pingdom Alternative
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• mxtoolbox alternative?
• Why is Uptime Monitoring so important? Why should I do it?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Debugging the issues which caused your downtime
• Filter Based On RBL
• Search and Labels
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API Uptime Monitor Maintenance Mode
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 Set Bulk Report Announcement
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.8 Beta – Blacklist Check
• v0.8.6 Beta
• v0.9.64 – The Basic Package
• Introducing Phone Call Notifications
• v0.9.74 – Server Monitoring – Running Processes

17 Common Errors(11)

• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR