01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Telegram Integration – Channel Notifications
• SMS Credits
• SMS Notification Examples
• Create A Contact List
• Webhook Authentication Token
• Mattermost Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add A Domain Name
• Add multiple entries at once
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Group Actions
• Search Blacklist Monitors
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• Location Fails Warning
• Uptime Monitoring Nodes Status
• Add a Website Uptime Monitor
• Pause an Uptime Monitor
• Quick PING
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(46)

• What is Server Monitoring?
• Using the Server Monitoring Relay
• Debug Mode – Linux Agent
• Outgoing PING
• CloudLinux Data Collection Issues
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Delete a Status Page
• Incident History
• Create Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Your Orders/Services
• Pay via Stripe using your debit or credit card
• Pay via Stripe using Bitcoins
• Upgrade your plan
• Upgrade/Downgrade
• Add a new Payment Method

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• In-House Support
• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Close Account
• Default Reports Per Page For Bulk Reports
• Change Password
• Set An Avatar
• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to buy SMS Credits?
• Do you offer custom packages?
• How do I access my Uptime Reports?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime
• Search and Labels
• How to use Quick PING
• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode
• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.68 – Changelog
• v0.9.2 Beta
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• Linux Server Monitoring Agent v2
• v0.9.69 – Changelog

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled