01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status

02 Contact Lists(42)

• Splunk/VictorOps Integration
• Microsoft Teams Integration
• PushBullet Notifications
• Uptime Monitoring Webhook Notifications
• Slack Integration
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add extra monitors to your order
• Initiate Manual Blacklist Check
• Blacklist Monitoring Webhook Notifications
• Configure Microsoft SNDS Monitoring
• Delete Multiple Blacklist Monitors
• Filter Based On RBLs

04 Uptime Monitor(74)

• Here’s how Maintenance Mode affects your Uptime Reports
• Add a Server Agent Monitor (Heartbeat Monitor)
• Show Monitored Target In Uptime Reports
• Edit Uptime Monitor
• Select multiple monitors at once with SHIFT+Click
• Uptime Monitoring – WebSnapshots

05 Server Monitor(47)

• Using the Server Monitoring Relay
• CPU Temperature Monitoring
• Installing the Windows Server Monitoring Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• Reboot Required Warning
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• Incident History
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Add extra monitors to your order
• How to receive Billing emails on a different address
• Suspension/Termination
• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• Placing A New Order

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• White Label is not package exclusive
• Fixed Header
• Configure White Label Reports
• Default White Label Landing Page

09 Support(10)

• Live Chat
• Disable Bulk Report Title
• Opening A Ticket
• API Keys Access
• In-House Support
• Which Support Desk Is This?

10 Settings(21)

• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Close Account
• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How to buy SMS Credits?
• How can I contact a blacklist’s owners?
• How do I access my Blacklist Reports?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My blacklist monitors check-up time is too much apart. What to do?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Uptime Monitor
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.25 Beta – dnsrbl.org RBL added
• SMS Credits Price Reduction
• v0.8.7 Beta
• v0.9.1 Beta
• Relocating our Moscow monitoring location
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small