• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Live Detected Outages
  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Live Queue Status
  • Quick Whois Search

02 Contact Lists(40)

  • Microsoft Teams Integration
  • Phone call notifications
  • Telegram Integration – Channel Notifications
  • SIGNL4 Integration
  • Zenduty Integration
  • PushBullet Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add An IP Range
  • Block View
  • Blacklist Monitor Report
  • View further blacklisting details in your reports
  • Queue Priority
  • Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

  • Quick PING
  • Maximize Workspace
  • Autocomplete Search
  • Private/Public Uptime Reports
  • Pagination & Monitors/Page
  • Clone an Uptime Monitor

05 Server Monitor(47)

  • Server Monitoring Resource Usage Webhook Notifications
  • Server Monitoring Agent – Install Templates
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Uninstall the HetrixTools Server Monitor Agent
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

  • How to create a beautiful Uptime Status page
  • How to order Categories
  • Add monitors to a Status Page
  • Create a Status Page using Group Actions
  • Remove monitors from a Status Page
  • Uptime Percentage Period (per status page)

07 Billing(24)

  • Change Billing Cycle
  • Creating and Canceling Stripe Subscriptions
  • Add a new Payment Method
  • Remove a saved Payment Method
  • Reactivating a Terminated Order
  • Paying an Invoice with Account Credit

08 White Label(11)

  • Partial/Full White Label
  • Accessing Your White Label Reports
  • Default White Label Landing Page
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • White Label is not package exclusive

09 Support(10)

  • Opening A Ticket
  • Viewing Your Tickets
  • Which Support Desk Is This?
  • API Keys Access
  • Disable Bulk Report Title
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Default Reports Per Page For Bulk Reports
  • Close Account
  • Enable/Disable multiple logins into your account
  • Activity Log
  • Sub-Accounts
  • Sub-Accounts Access Levels

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • Earnings Calculator
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Affiliate Dashboard

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • What to do after following the Delist links?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to set up Keyword Monitoring
  • Delisting your blacklisted IPs
  • How to use the Cron Job Monitor
  • Hiring Freelancers For Delisting
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Markdown

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v2 List Blacklist Monitors
  • API – Delete Uptime Monitor
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • Understanding our APIs
  • API Uptime Monitor Maintenance Mode
  • Understanding API Limits

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
  • Microsoft SNDS Changes [July 2026]
  • v0.9.53 – Blacklist Monitor Bookmarks
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • v0.9.70 – Changelog
  • v0.9.46 – Introducing Invaluement RBLs

17 Common Errors(11)

  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: keyword not found
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: Name or service not known

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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