01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• Default Contact List
• Discord Integration
• How do Contact Lists work?
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Do Not Disturb Schedule
• Opsgenie Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Search Cloud
• Add Your First Blacklist Monitor
• Dedicated Queue
• Delete Multiple Blacklist Monitors
• Queue Priority
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(71)

• Add a PING/Service Uptime Monitor
• Copy Settings
• Here’s how Maintenance Mode affects your Uptime Reports
• How is the uptime percentage calculated in your Uptime Reports
• How to whitelist our Uptime Monitoring Nodes in CSF
• Add a Website Uptime Monitor

05 Server Monitor(43)

• Server Monitor Color Indicators
• Reboot Required Warning
• Outgoing PING
• View Running Processes
• Server Monitoring Agent – Install Templates
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(14)

• How to order Categories
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Create Status Page
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Your Orders/Services
• Remove a saved Payment Method
• Partial/Full White Label
• Reactivating a Terminated Order
• Why am I being double charged? [PayPal]
• Account Credit

08 White Label(11)

• Fixed Header
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Partial/Full White Label
• White Label is not package exclusive
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• API Keys Access
• Disable Bulk Report Title
• Opening A Ticket
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Show monitor labels in your Blacklist Reports
• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Account Settings

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• How can I remove or edit the label of multiple monitors at once?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• Blacklist Check API
• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• Moscow Relocation API/Webhook Changes
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.5 Beta – White Label Reports
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled