01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Top Notifications
• Live Detected Outages

02 Contact Lists(42)

• Webhook Authentication Token
• Create A Contact List
• Default Contact List
• Telegram Integration – Direct Message Notifications
• How to group HetrixTools notifications using ilert
• PushBullet Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• Notice Report Changes
• Set rDNS or IP address as Label
• Add extra monitors to your order
• Dedicated Queue
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• Show Monitored Target In Uptime Reports
• Filter Uptime Monitors Based on Current Warning Status
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• How to whitelist our Uptime Monitoring Nodes in CSF
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Uptime Monitoring – WebSnapshots

05 Server Monitor(47)

• Uninstall the HetrixTools Server Monitor Agent
• Server Monitor Agent Settings
• Service Monitoring
• Server Monitor Color Indicators
• CPU Temperature Monitoring
• Configure CPU Temperature Warnings

06 Status Pages(15)

• Create a Status Page using Group Actions
• Incident History
• Create Status Page
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page

07 Billing(25)

• Invoices
• Turn on/off automatic payments
• Change Billing Cycle
• Placing A New Order
• Paying an Invoice with Account Credit
• Suspension/Termination

08 White Label(11)

• SSL Error Accessing White Label Report
• Fixed Header
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain

09 Support(10)

• We Need Your Feedback
• Live Chat
• Viewing Your Tickets
• Ticket View
• API Key Scope
• Which Support Desk Is This?

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold
• Change Password
• Activity Log
• Timezone
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Do you offer Bulk Blacklist Check?
• Why should I blacklist check & blacklist monitor my IPs?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• How to fill in your Company Info
• Search and Labels
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.34 – SMTP Monitoring
• v0.9.57 – Changelog
• v0.9.69 – Changelog
• v0.9.8r2 Beta – sorbs.net false positive
• Changes in our Uptime Webhook Notifications
• v0.9.38 – Categories

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR