01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• ilert Integration
• Slack Integration
• Discord Integration
• Twitter Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications
• Default Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Color Indicators
• How to change Contact List
• Meet The Interface
• Change Blacklist Monitor Label
• Enable Blacklist Monitor Plain Text Email Notifications
• Monitored Blacklists

04 Uptime Monitor(73)

• Uptime Monitoring Nodes Status
• Schedule Maintenance
• How to change Contact List
• How to whitelist our Uptime Monitoring Nodes in CSF
• Pause an Uptime Monitor
• Copy Settings

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Server Monitoring Agent – Install Templates
• Run Server Monitor Agent As Root
• What to do if the Server Monitoring Agent isn’t sending any data?
• Filter Uptime Monitors Based on Current Warning Status
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Pay via Stripe using Bitcoins
• Paying an Invoice with Account Credit
• The Basic Package
• Your Orders/Services
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Fixed Header
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• Viewing Your Tickets
• Opening A Ticket
• Disable Bulk Report Title
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Sub-Accounts Access Levels
• Dark Mode
• Blacklist monitor change notification threshold
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer custom packages?
• How many uptime monitoring locations should I select?
• Can I have multiple HetrixTools accounts?
• How do I access my Uptime Reports?
• How do blacklist notifications work? When do I get notified?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• API Keys
• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Using the API Relay
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• Announcing the new Blacklist Monitor pricing structure
• Windows Server Monitoring Agent v2
• v0.8.5 Beta
• v0.9.9 Beta – Bulk Reports
• v0.9.50 – Changelog

17 Common Errors(10)

• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled