01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(39)

• VictorOps Integration
• How to group HetrixTools notifications using ilert
• Twitter Direct Message Notifications
• How to enable Telegram Topics
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PushBullet Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Notice Report Changes
• What is the difference between API Calls and API Checks?
• Search Cloud
• Group Actions
• Add A Domain Name
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(70)

• Categories
• Avoid Getting Our IPs Blocked
• Network Diagnostics
• Select multiple monitors at once with SHIFT+Click
• Add a Website Uptime Monitor
• How to change Contact List

05 Server Monitor(43)

• Run Server Monitor Agent As Root
• Debug Mode – Linux Agent
• Why isn’t my network usage being collected?
• Configure CPU Temperature Warnings
• Server Monitoring Agent – Install Templates
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Delete a Status Page
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• How to order Categories
• Incident History

07 Billing(24)

• Change Billing Cycle
• Generate Early Invoice
• Invoices
• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• The Basic Package

08 White Label(11)

• Configure White Label Reports
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets
• Opening A Ticket
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Sub-Accounts Access Levels
• Activity Log
• Show monitor labels in your Blacklist Reports
• Uptime percentage calculation
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Do you offer blacklist delisting assistance?
• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer custom packages?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Search and Labels
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API v3
• v2 Set Bulk Report Announcement
• Understanding our APIs
• API – Delete Blacklist Monitor
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.42 – Domain Blacklist Monitoring
• v0.8.5 Beta
• v0.9.48 – Changelog
• v0.9.58 – Changelog

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused