• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Top Notifications
  • Live Queue Status
  • Say NO To Pageloads
  • Account Dashboard
  • Quick Whois Search

02 Contact Lists(40)

  • Microsoft Teams Integration
  • Default Contact List
  • PushBullet Notifications
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Server Monitoring Resource Usage Webhook Notifications
  • SMS Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Show Only Blacklisted
  • Block View
  • Add An IP Range
  • Daily/Weekly Blacklist Monitoring Reports
  • Maximize Workspace
  • Add Your First Blacklist Monitor

04 Uptime Monitor(74)

  • SLA Uptime Calculator
  • Autocomplete Search
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
  • Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
  • Add a Server Agent Monitor (Heartbeat Monitor)
  • Set Domain Expiration Date Manually

05 Server Monitor(47)

  • Misconfigured Network Interface Name (PHP Agent)
  • Resource Usage Privacy
  • Reinstall, Update, Remove The Server Monitor Agent
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Set Resource Usage Warnings
  • CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

  • Create a Status Page using Group Actions
  • Add Twitter Feed to Bulk Report
  • Incident History
  • Create Status Page
  • Delete a Status Page
  • Embed Status Page On WHMCS Network Status

07 Billing(24)

  • Why am I being double charged? [PayPal]
  • Upgrade/Downgrade
  • Generate Early Invoice
  • Cancel Order / Downgrade to the Free plan
  • How to receive Billing emails on a different address
  • Add extra monitors to your order

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Fixed Header
  • Configure White Label Reports
  • Add A White Label Domain Name

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Opening A Ticket
  • Ticket View
  • Viewing Your Tickets
  • Disable Bulk Report Title
  • In-House Support

10 Settings(21)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Stack blacklist monitor notifications for X hours
  • Enable/Disable multiple logins into your account
  • Inherit Password Protection
  • Sub-Accounts
  • Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Earnings Calculator
  • Affiliate Program Overview

12 F.A.Q.(40)

  • How do I access my Uptime Reports?
  • Do you offer blacklist delisting assistance?
  • How can I contact a blacklist’s owners?
  • How to do a Blacklist Check?
  • What payment methods do you accept?
  • How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to track your uptime using HetrixTools
  • Filter Based On RBL
  • Hiring Freelancers For Delisting
  • How to fill in your Company Info
  • Search and Labels

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Blacklist Check API
  • Using the API Relay
  • API – Delete Uptime Monitor
  • v1 Server Stats
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • Understanding API Limits

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
  • v0.9.66 – Location Fails Warning
  • v0.9.58 – Changelog
  • v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
  • Introducing the “Global Status” section in our Uptime Reports
  • v0.9.33 – Dynamic Delisting Links

17 Common Errors(11)

  • Error 0: Name or service not known
  • Error 28: Connection timed out after X milliseconds (Xms)
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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