01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(40)

• Twitter Direct Message Notifications
• Splunk/VictorOps Integration
• How to group HetrixTools notifications using ilert
• Server Monitoring Resource Usage Webhook Notifications
• Slack Integration
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Select multiple monitors at once with SHIFT+Click
• Search Cloud
• What is the difference between API Calls and API Checks?
• Filter Based On RBLs
• Blacklist Monitor Report

04 Uptime Monitor(73)

• Uptime Monitoring IP Addresses
• How to edit Uptime Monitor’s advanced settings
• Meet The Interface
• Network Diagnostics
• Private/Public Uptime Reports
• Schedule Recurring Maintenance

05 Server Monitor(46)

• Ignore certain Network Interfaces for Server Monitoring Agent
• CloudLinux Data Collection Issues
• Reboot Required Warning
• Installing the Windows Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

• Incident History
• Uptime Percentage Period (per status page)
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Why am I being double charged? [PayPal]
• Upgrade/Downgrade
• Turn on/off automatic payments
• Reactivating a Terminated Order
• What Billing Software Is This?
• Change Billing Cycle

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Fixed Header
• Configure White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• API Keys Access
• In-House Support
• We Need Your Feedback
• Viewing Your Tickets

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Enable/Disable multiple logins into your account
• Close Account
• Account Settings

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• mxtoolbox alternative?
• Why don’t you host your own Status Page?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Delisting your blacklisted IPs
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• API Explorer
• Understanding our APIs
• Using the API Relay
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.65 – Changelog
• Changes in our Uptime Webhook Notifications
• v0.9.47 – Changelog
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR