01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• Remove entry from Contact List
• Telegram Integration – Group Notifications
• Slack Integration
• Telegram Integration – Channel Notifications
• How to enable Telegram Topics
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Range
• Sorting Blacklist Monitors
• Queue Priority
• Blacklist Monitor Color Indicators
• Notice Report Changes
• Show Only Blacklisted

04 Uptime Monitor(73)

• Network Diagnostics
• Avoid Getting Our IPs Blocked
• OneClick Maintenance Mode
• How do we perform Uptime Monitoring network changes
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Advanced cron job monitoring

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitoring Resource Usage Webhook Notifications
• Using the Server Monitoring Relay
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Enable Server Monitor Agent Debugging
• View Running Processes

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Incident History
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Generate Early Invoice
• Account Credit
• Placing A New Order

08 White Label(11)

• White Label is not package exclusive
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• Which Support Desk Is This?
• Disable Bulk Report Title
• API Keys Access
• Ticket View

10 Settings(21)

• Blacklist monitor change notification threshold
• Dark Mode
• Account Settings
• Sub-Accounts Access Levels
• Activity Log
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• What is Uptime Monitoring?
• Why did HetrixTools blacklist my Domain or IP address?
• My IP (or domain) is blacklisted, how do I delist it?
• Why should I blacklist check & blacklist monitor my IPs?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• Filter Based On RBL
• How to use Quick PING
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.70 – Changelog
• Announcing the new Blacklist Monitor pricing structure
• v0.9.63 – Telegram Integration
• v0.9.57 – Changelog
• v0.9.9 Beta – Bulk Reports

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known