01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Mattermost Integration
• Telegram Integration – Direct Message Notifications
• Webhook Authentication Token
• Telegram Integration – Group Notifications
• SMS Notifications
• Zenduty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Blacklist Monitor Color Indicators
• Search Blacklist Monitors
• Blacklist Monitors Actions
• Add Your First Blacklist Monitor
• Meet The Interface

04 Uptime Monitor(72)

• Add a PING/Service Uptime Monitor
• How to edit Uptime Monitor’s advanced settings
• Search Cloud
• Auto Refresh Timer
• Location Fails Warning
• Clone an Uptime Monitor

05 Server Monitor(46)

• Reboot Required Warning
• Debug Mode – Linux Agent
• What data does the Server Monitor Agent collect?
• What is Server Monitoring?
• Run Server Monitor Agent As Root
• Resource Usage Privacy

06 Status Pages (Bulk Reports)(14)

• Categories
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Account Credit
• Invoices
• The Basic Package
• Pay via Stripe using your debit or credit card
• Your Orders/Services
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Which Support Desk Is This?
• Opening A Ticket
• Live Chat
• In-House Support
• API Keys Access
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime percentage calculation
• Dark Mode
• Blacklist Monitor Color Indicators
• Set An Avatar

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• Why did HetrixTools blacklist my Domain or IP address?
• Does your Uptime Monitor check from all of the locations simultaneously?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why is Uptime Monitoring so important? Why should I do it?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• Blacklist Check vs. Blacklist Monitor
• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API v3
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• API – Delete Blacklist Monitor
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.70 – Changelog
• Schedule Recurring Maintenance
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.49 – Server Monitoring
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• New Server Monitoring Agent Released [v1.05]

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known