01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• Default Contact List
• SMS Credits
• RocketChat Integration
• Low SMS Credit Warnings
• How to group HetrixTools notifications using ilert
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBLs
• Delete Multiple Blacklist Monitors
• Add multiple entries at once
• Enable Blacklist Monitor Plain Text Email Notifications
• Queue Priority

04 Uptime Monitor(73)

• Location Fail Log
• Uptime Monitoring IP Addresses
• Clone an Uptime Monitor
• Delete Uptime Monitor
• Add a PING/Service Uptime Monitor
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(46)

• Server Agent – Custom Variables
• Reboot Required Warning
• Resource Usage Privacy
• What is Server Monitoring?
• Using the Server Monitoring Relay
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Add monitors to a Status Page
• Delete a Status Page
• How to remove Incident from Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Paying an Invoice with Account Credit
• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan
• Partial/Full White Label
• Upgrade/Downgrade

08 White Label(11)

• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Configure White Label Reports
• Accessing Your White Label Reports
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Live Chat
• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Viewing Your Tickets

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Enable/Disable multiple logins into your account
• Change Password
• Timezone

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer custom packages?
• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?
• Can you reset my Uptime Monitoring stats?
• How can I remove or edit the label of multiple monitors at once?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• The importance of ordering your monitors list
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• Using the API Relay
• Blacklist Check Credits (also known as API Checks)
• API – Delete Uptime Monitor
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.8.4 Beta
• v0.9.56 – Changelog
• Windows Server Monitoring Agent v2
• Announcing the new Blacklist Monitor pricing structure
• v0.9.74 – Server Monitoring – Running Processes

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs