01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• HipChat Integration
• RocketChat Integration
• How to group HetrixTools notifications using ilert
• SMS Credits
• Create A Contact List
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Show Only Blacklisted
• Meet The Interface
• Pagination & Monitors/Page
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Change History

04 Uptime Monitor(74)

• Autocomplete Search
• Downtime Notes
• Domain Expiration Date Appears Incorrect
• Advanced cron job monitoring
• Avoid Getting Our IPs Blocked
• Search Cloud

05 Server Monitor(47)

• Server Monitor Color Indicators
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• HDD/SSD/NVMe Drive Health Monitor
• ZFS Health Monitoring
• Debug Mode – Windows Agent
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Add an announcement to your Status Page
• Incident History
• Delete a Status Page

07 Billing(24)

• Reactivating a Terminated Order
• Pay via Stripe using Bitcoins
• Pay via Stripe using your debit or credit card
• Generate Early Invoice
• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• White Label is not package exclusive
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain

09 Support(10)

• Opening A Ticket
• API Keys Access
• Ticket View
• Disable Bulk Report Title
• In-House Support
• Live Chat

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Pingdom Alternative
• How do I access my Blacklist Reports?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Can you reset my Uptime Monitoring stats?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Filter Based On RBL
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API v3
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.11 Beta – API Access & API Explorer Released
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure