01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Mattermost Integration
• SMS Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Telegram Integration – Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Paid vs. Free – Blacklist Monitoring Email Reports
• Monitored Blacklists
• Blacklist Monitors – Summary
• Configure Microsoft SNDS Monitoring
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(73)

• Add a Server Agent Monitor (Heartbeat Monitor)
• How to whitelist our Uptime Monitoring Nodes in CSF
• Import Uptime Monitors from .CSV
• Clone an Uptime Monitor
• Website Uptime Monitoring – Accepted HTTP Codes
• SSL Certificate Expiration Date Monitoring

05 Server Monitor(46)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Enable Server Monitor Agent Debugging
• Multiple Disks Support
• View Running Processes
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• Create Status Page

07 Billing(24)

• Partial/Full White Label
• Add a new Payment Method
• Suspension/Termination
• Placing A New Order
• Invoices
• Change Billing Cycle

08 White Label(11)

• Default White Label Landing Page
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Configure White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Which Support Desk Is This?
• We Need Your Feedback
• Opening A Ticket
• Viewing Your Tickets

10 Settings(21)

• Close Account
• Stack blacklist monitor notifications for X hours
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why don’t you host your own Status Page?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why is Uptime Monitoring so important? Why should I do it?
• mxtoolbox alternative?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Debugging the issues which caused your downtime
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• Delisting your blacklisted IPs

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• Understanding API Limits
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.61 – Autocomplete Search
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.38 – Categories
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• Introducing the “Global Status” section in our Uptime Reports

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small