01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Live Queue Status

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• How do Contact Lists work?
• Splunk/VictorOps Integration
• Low SMS Credit Warnings
• Zenduty Integration
• Twitter Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Bookmarks
• Set rDNS or IP address as Label
• Select multiple monitors at once with SHIFT+Click
• Ignore A Blacklist
• Auto Refresh Timer

04 Uptime Monitor(73)

• Add private notes to your Uptime Monitors
• Show Monitored Target In Uptime Reports
• How to enable SSL Verification for your Uptime Monitor
• How is the uptime percentage calculated in your Uptime Reports
• Group Actions – Add/Replace/Remove Private Notes
• Uptime Monitoring Webhook Notifications

05 Server Monitor(46)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Server Monitoring Agent – Install Templates
• Server Monitor Agent Requirements & Compatibility
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Incident History
• Create a Status Page using Group Actions
• How to order Categories
• Add monitors to a Status Page
• Delete a Status Page

07 Billing(24)

• Invoices
• Suspension/Termination
• Turn on/off automatic payments
• The Basic Package
• Partial/Full White Label
• Account Credit

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Fixed Header
• Configure White Label Reports
• Default White Label Landing Page
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• API Keys Access
• In-House Support
• Ticket View
• Viewing Your Tickets
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable/Disable multiple logins into your account
• Timezone
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Account Settings
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• Where can I see my Package Limits?
• How do I access my Blacklist Reports?
• Why don’t you host your own Status Page?
• How to buy SMS Credits?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• v2 List Blacklist Monitors
• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.74 – Server Monitoring – Running Processes
• Abusix blacklists added to HetrixTools
• HetrixTools Documentation
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.1 Beta
• v0.9.11 Beta – API Access & API Explorer Released

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)