01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(42)

• Opsgenie Integration
• Server Monitoring Resource Usage Webhook Notifications
• Twitter Direct Message Notifications
• Telegram Integration – Channel Notifications
• HipChat Integration
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Bookmarks
• Blacklist Monitor Report
• Set rDNS or IP address as Label
• Add A Domain Name
• Monitored Blacklists

04 Uptime Monitor(74)

• Advanced Metrics For Website Uptime Monitors
• Auto Refresh Timer
• Domain Expiration Monitoring
• How to order Categories
• Cachebuster
• How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(48)

• Uninstall the HetrixTools Server Monitor Agent
• Configure CPU Temperature Warnings
• HDD/SSD/NVMe Drive Health Monitor
• Server Monitoring Resource Usage Webhook Notifications
• What data does the Server Monitor Agent collect?
• Multiple Disks Support

06 Status Pages(15)

• How to remove Incident from Status Page
• Categories
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page

07 Billing(25)

• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• Placing A New Order
• Partial/Full White Label
• How to receive Billing emails on a different address
• Add extra monitors to your order

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• White Label is not package exclusive
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Partial/Full White Label

09 Support(10)

• Live Chat
• Ticket View
• Which Support Desk Is This?
• Disable Bulk Report Title
• API Key Scope
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Account – Switch Account
• Inherit Password Protection
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Why is Uptime Monitoring so important? Why should I do it?
• Do you offer custom packages?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How can I contact a blacklist’s owners?
• What payment methods do you accept?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• How to use Quick PING
• Search and Labels
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to track your uptime using HetrixTools
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor
• Using the API Relay
• Understanding our APIs
• API – Delete Uptime Monitor
• v3 API

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.65 – Changelog
• v0.9.15 Beta – bad.psky.me RBL added
• Microsoft SNDS Changes [July 2026]
• v0.9.51 – Changelog

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure