01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• PagerDuty Integration
• How to group HetrixTools notifications using ilert
• SIGNL4 Integration
• PushBullet Notifications
• Google Chat Integration
• How do Contact Lists work?

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Difference between Microsoft SNDS Lists on HetrixTools
• Add extra monitors to your order
• Filter Based On RBLs
• Ignore A Blacklist
• View Blacklist Monitor Changes History

04 Uptime Monitor(73)

• Group Actions – Add/Replace/Remove Private Notes
• Add a PING/Service Uptime Monitor
• Downtime Notes
• Domain Expiration Monitoring
• Import Uptime Monitors from .CSV
• Pause an Uptime Monitor

05 Server Monitor(46)

• Server Monitor Color Indicators
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Monitoring Resource Usage Webhook Notifications
• Debug Mode – Linux Agent
• Resource Usage Privacy
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• Incident History
• Remove monitors from a Status Page

07 Billing(24)

• Change Billing Cycle
• Your Orders/Services
• Add a new Payment Method
• Pay via Stripe using your debit or credit card
• Suspension/Termination
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Opening A Ticket
• In-House Support
• Live Chat
• Viewing Your Tickets

10 Settings(21)

• Activity Log
• Dark Mode
• Close Account
• Stack blacklist monitor notifications for X hours
• Blacklist Monitor Color Indicators
• Sub-Account – Switch Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• What is Uptime Monitoring?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer blacklist delisting assistance?
• Can you reset my Uptime Monitoring stats?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• How to use Quick PING
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors
• API Keys
• Understanding our APIs
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.55 – Changelog
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.35 – Domain Blacklist Check
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(9)

• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR