• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Live Queue Status
  • Free Accounts Inactivity
  • Top Notifications
  • Quick Whois Search
  • Live Detected Outages

02 Contact Lists(40)

  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Opsgenie Integration
  • Default Contact List
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • PushBullet Notifications
  • Google Chat Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Change Blacklist Monitor Label
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Block View
  • Autocomplete Search
  • Add Your First Blacklist Monitor

04 Uptime Monitor(73)

  • How is the uptime percentage calculated in your Uptime Reports
  • Private/Public Uptime Reports
  • Filter Uptime Monitors Based on Current Warning Status
  • Add a Website Uptime Monitor
  • Delete Uptime Monitor
  • Uptime Monitor Report

05 Server Monitor(46)

  • Install the HetrixTools Server Monitor Agent
  • Run Server Monitor Agent As Root
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • CloudLinux Data Collection Issues
  • Accessing Server Monitoring Data
  • Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

  • Incident History
  • Protect your Status Page with a Password
  • How to create a beautiful Uptime Status page
  • Categories
  • Add an announcement to your Status Page
  • Remove monitors from a Status Page

07 Billing(24)

  • Upgrade your plan
  • Creating and Canceling Stripe Subscriptions
  • Upgrade/Downgrade
  • Invoices
  • Cancel Order / Downgrade to the Free plan
  • Paying an Invoice with Account Credit

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Partial/Full White Label
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page
  • Fixed Header
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • Ticket View
  • Viewing Your Tickets
  • Live Chat
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • API Keys Access
  • Disable Bulk Report Title

10 Settings(21)

  • Set An Avatar
  • Sub-Account – Switch Account
  • Enable Uptime Monitor Plain Text Email Notifications
  • Sub-Accounts Access Levels
  • Sub-Accounts
  • Change Password

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Affiliate Program Overview
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard

12 F.A.Q.(40)

  • How do blacklist notifications work? When do I get notified?
  • Do you offer blacklist delisting assistance?
  • Pingdom Alternative
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to create a beautiful Uptime Status page
  • Search and Labels
  • Hiring Freelancers For Delisting
  • How to fill in your Company Info
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Delisting your blacklisted IPs

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Delete Uptime Monitor
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Add Blacklist Monitor
  • Understanding our APIs
  • v1 Server Stats
  • Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.63 – Telegram Integration
  • v0.9.74 – Server Monitoring – Running Processes
  • Affiliate Program changes starting with 1st of December 2016
  • New Server Monitoring Agent Released [v1.05]
  • v0.9.33 – Dynamic Delisting Links
  • ‘Featured Clients’ on our website

17 Common Errors(9)

  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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