• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Quick Whois Search
  • Live Detected Outages
  • Top Notifications
  • Say NO To Pageloads
  • Free Accounts Inactivity

02 Contact Lists(40)

  • Splunk/VictorOps Integration
  • Uptime Monitoring Webhook Notifications
  • SMS Notifications
  • Create A Contact List
  • How do Contact Lists work?
  • Default Contact List

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Monitored Blacklists
  • Filter Monitors Based on Recent Changes
  • Blacklist Monitors – Summary
  • Dedicated Queue
  • Add multiple entries at once
  • Search Blacklist Monitors

04 Uptime Monitor(72)

  • Cachebuster
  • OneClick Maintenance Mode
  • Add a Cron Job Monitor (Heartbeat Monitor)
  • How do we perform Uptime Monitoring network changes
  • Repeated Alerts
  • Group Actions

05 Server Monitor(46)

  • Outgoing PING
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
  • Install the HetrixTools Server Monitor Agent
  • Uninstall the HetrixTools Server Monitor Agent
  • HDD/SSD/NVMe Drive Health Monitor
  • Multiple Disks Support

06 Status Pages (Bulk Reports)(14)

  • Protect your Status Page with a Password
  • Categories
  • How to order Categories
  • Remove monitors from a Status Page
  • Embed Status Page On WHMCS Network Status
  • Delete a Status Page

07 Billing(24)

  • What Billing Software Is This?
  • Add a new Payment Method
  • Generate Early Invoice
  • Creating and Canceling Stripe Subscriptions
  • Turn on/off automatic payments
  • Your Orders/Services

08 White Label(11)

  • Configure White Label Reports
  • Accessing Your White Label Reports
  • SSL Error Accessing White Label Report
  • Partial/Full White Label
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page

09 Support(10)

  • Live Chat
  • Ticket View
  • API Keys Access
  • Viewing Your Tickets
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support

10 Settings(21)

  • Default Reports Per Page For Bulk Reports
  • Filter Monitors Based on Recent Changes
  • Stack blacklist monitor notifications for X hours
  • Sub-Accounts
  • Change Password
  • Dark Mode

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Earnings Calculator

12 F.A.Q.(40)

  • How to edit White Label domain settings?
  • How many uptime monitoring locations should I select?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • Why is Uptime Monitoring so important? Why should I do it?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Filter Based On RBL
  • Hiring Freelancers For Delisting
  • Delisting your blacklisted IPs
  • The importance of ordering your monitors list
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to set up Keyword Monitoring

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API Keys
  • API v3
  • Using the API Relay
  • API Uptime Monitor Maintenance Mode
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.22 Beta – Repeated Alerts
  • SMS Price Changes
  • v0.8.4 Beta
  • [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
  • v0.9.4 Beta – Ignoring RBLs
  • v0.9.47 – Changelog

17 Common Errors(8)

  • HTTP Code [403] Error 0: (Xms)
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: Name or service not known
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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