01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• Create A Contact List
• SMS Notification Examples
• SIGNL4 Integration
• ilert Integration
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Auto Refresh Timer
• Ignore A Blacklist
• How to delete entire IP block from Blacklist Monitoring
• View further blacklisting details in your reports

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• Here’s how Maintenance Mode affects your Uptime Reports
• SSL Monitoring
• Private/Public Uptime Reports
• Uptime Monitoring Nodes Status
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(46)

• Set Resource Usage Warnings
• Uninstall the HetrixTools Server Monitor Agent
• Enable Server Monitor Agent Debugging
• Server Monitor Color Indicators
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Create Status Page
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• Categories

07 Billing(24)

• Pay via Stripe using Bitcoins
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• How to receive Billing emails on a different address
• Change Billing Cycle
• Account Credit

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page

09 Support(10)

• We Need Your Feedback
• API Keys Access
• Viewing Your Tickets
• Disable Bulk Report Title
• Live Chat
• In-House Support

10 Settings(21)

• Set An Avatar
• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What is Uptime Monitoring?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer Bulk Blacklist Check?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• How to use Quick PING
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor
• API Keys
• Understanding API Limits
• API – Delete Uptime Monitor
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.44 – Sub-Accounts
• Introducing Phone Call Notifications
• Changes in our Uptime Webhook Notifications
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.33 – Dynamic Delisting Links

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small