01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(39)

• Server Monitoring Resource Usage Webhook Notifications
• SMS Notifications
• Telegram Integration – Direct Message Notifications
• Twitter Direct Message Notifications
• PushBullet Notifications
• Slack Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Group Actions
• Show Only Blacklisted
• How to delete entire IP block from Blacklist Monitoring
• Sorting Blacklist Monitors
• Maximize Workspace
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(71)

• Autocomplete Search
• Uptime Monitor Report
• Meet The Interface
• Cachebuster
• Show Monitored Target In Uptime Reports
• Location Fails Warning

05 Server Monitor(43)

• Installing the Windows Server Monitoring Agent
• Uninstall the HetrixTools Server Monitor Agent
• Why isn’t my network usage being collected?
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Ignore certain Network Interfaces for Server Monitoring Agent
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(14)

• Incident History
• Remove monitors from a Status Page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• How to order Categories
• Delete a Status Page

07 Billing(24)

• Add extra monitors to your order
• What Billing Software Is This?
• Account Credit
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address

08 White Label(11)

• Fixed Header
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• White Label is not package exclusive

09 Support(10)

• API Keys Access
• In-House Support
• Disable Bulk Report Title
• Live Chat
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts Access Levels
• Change Password
• Uptime percentage calculation
• Enable/Disable multiple logins into your account
• Close Account
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• My blacklist monitors check-up time is too much apart. What to do?
• Can I have multiple HetrixTools accounts?
• How can I contact a blacklist’s owners?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding our APIs
• Blacklist Check API
• Using the API Relay
• API Explorer
• Understanding API Limits
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.5 Beta – White Label Reports
• v0.9.68 – Changelog
• v0.8.6 Beta
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found