01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(42)

• Server Monitoring Resource Usage Webhook Notifications
• PushBullet Notifications
• How to group HetrixTools notifications using ilert
• Telegram Integration – Channel Notifications
• Uptime Monitoring Webhook Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• View Blacklist Monitor Changes History
• Add An IP Block
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Bookmarks
• Blacklist Monitor Report

04 Uptime Monitor(74)

• Autocomplete Search
• Meet The Interface
• Sorting Uptime Monitors
• Filter Uptime Monitors Based on Current Warning Status
• Set Domain Expiration Date Manually
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(48)

• Misconfigured Network Interface Name (PHP Agent)
• Update the Linux Server Monitoring Agent
• Outgoing PING
• Installing the Windows Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent
• Server Monitor Color Indicators

06 Status Pages(15)

• Create a Status Page using Group Actions
• How to order Categories
• Remove monitors from a Status Page
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)

07 Billing(25)

• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• Paying an Invoice with Account Credit
• Account Credit
• Change Billing Cycle
• Remove a saved Payment Method

08 White Label(11)

• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• Live Chat
• In-House Support
• API Key Scope
• We Need Your Feedback
• Opening A Ticket
• Ticket View

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to buy SMS Credits?
• How are your Uptime Monitoring statistics calculated?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What to do after following the Delist links?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Search and Labels
• How to track your uptime using HetrixTools
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• v1 Server Stats
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.75 – Mattermost Notifications
• v0.9.69 – Changelog
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)