• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Live Detected Outages
  • Say NO To Pageloads
  • Live Queue Status
  • Quick Whois Search
  • Free Accounts Inactivity

02 Contact Lists(40)

  • Pushover Notifications
  • Phone call notifications
  • HipChat Integration
  • ilert Integration
  • Blacklist Monitoring Webhook Notifications
  • Low SMS Credit Warnings

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add An IP Range
  • Select multiple monitors at once with SHIFT+Click
  • Daily/Weekly Blacklist Monitoring Reports
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Queue Priority
  • Monitored Blacklists

04 Uptime Monitor(74)

  • Uptime Monitors Actions
  • Domain Expiration Date Appears Incorrect
  • SSL Monitoring
  • Show Monitored Target In Uptime Reports
  • Add a Cron Job Monitor (Heartbeat Monitor)
  • Uptime Monitoring IP Addresses

05 Server Monitor(47)

  • Why isn’t my network usage being collected?
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Outgoing PING
  • Uninstall the HetrixTools Server Monitor Agent
  • Using the Server Monitoring Relay
  • Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

  • Incident History
  • How to remove Incident from Status Page
  • Categories
  • Create Status Page
  • Delete a Status Page
  • Add Twitter Feed to Bulk Report

07 Billing(24)

  • The Basic Package
  • Paying an Invoice with Account Credit
  • How to receive Billing emails on a different address
  • Reactivating a Terminated Order
  • Your Orders/Services
  • Suspension/Termination

08 White Label(11)

  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page
  • Partial/Full White Label
  • SSL Error Accessing White Label Report
  • Accessing Your White Label Reports
  • Configure White Label Reports

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Live Chat
  • Disable Bulk Report Title
  • Which Support Desk Is This?
  • We Need Your Feedback
  • In-House Support

10 Settings(21)

  • Blacklist monitor change notification threshold
  • Change Password
  • Default Reports Per Page For Bulk Reports
  • Set An Avatar
  • Enable Uptime Monitor Plain Text Email Notifications
  • Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Program Overview

12 F.A.Q.(40)

  • Do you offer Bulk Blacklist Check?
  • How many uptime monitoring locations should I select?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • Can I have multiple HetrixTools accounts?
  • Why is Uptime Monitoring so important? Why should I do it?
  • My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Search and Labels
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Uptime Monitoring For Display
  • Markdown
  • How to use Quick PING

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Understanding our APIs
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • Blacklist Check API
  • Using the API Relay
  • Understanding API Limits
  • v1 Get Server Agent ID (SID)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.44 – Sub-Accounts
  • v0.9.74 – Server Monitoring – Running Processes
  • v0.9.42 – Domain Blacklist Monitoring
  • Changes in our Uptime Webhook Notifications
  • v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
  • v0.9.71 – New front-end design

17 Common Errors(11)

  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 0: keyword not found
  • Error 0: Name or service not known
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • HTTP Code [403] Error 0: (Xms)
  • Connected, but no SMTP banner received within Xs

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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