01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• SMS Notification Examples
• PushBullet Notifications
• How do Contact Lists work?
• How to enable Telegram Topics
• HipChat Integration
• PagerDuty Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• View Blacklist Monitor Changes History
• Daily/Weekly Blacklist Monitoring Reports
• What is the difference between API Calls and API Checks?
• Monitored Blacklists
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(71)

• Search Uptime Monitors
• Cachebuster
• Auto Refresh Timer
• Add private notes to your Uptime Monitors
• Pinned Uptime Monitors
• SSL Monitoring

05 Server Monitor(43)

• Debug Mode – Linux Agent
• Enable Server Monitor Agent Debugging
• Resource Usage Privacy
• Set Resource Usage Warnings
• Outgoing PING
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• How to order Categories
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Delete a Status Page

07 Billing(24)

• Upgrade/Downgrade
• Suspension/Termination
• Pay via Stripe using Bitcoins
• Add extra monitors to your order
• Remove a saved Payment Method
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Partial/Full White Label
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain

09 Support(10)

• Viewing Your Tickets
• Live Chat
• Disable Bulk Report Title
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket

10 Settings(21)

• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Blacklist Monitor Color Indicators
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How to buy SMS Credits?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why don’t you host your own Status Page?
• My blacklist monitors check-up time is too much apart. What to do?
• What is Uptime Monitoring?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• Understanding our APIs
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.33 – Dynamic Delisting Links
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.8.4 Beta
• v0.9.42 – Domain Blacklist Monitoring
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• Required activity increased from 30 days to 90 days + Basic package discontinued

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)