• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Live Detected Outages
  • Free Accounts Inactivity
  • Live Queue Status
  • Top Notifications
  • Say NO To Pageloads

02 Contact Lists(40)

  • Phone call notifications
  • Low SMS Credit Warnings
  • Microsoft Teams Integration
  • How to ping a User or Role in your Discord notifications
  • How do Contact Lists work?
  • SMS Credits

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Queue Priority
  • Initiate Manual Blacklist Check
  • Bookmarks
  • Dedicated Queue
  • Notice Report Changes
  • Autocomplete Search

04 Uptime Monitor(73)

  • Categories
  • Reset Uptime Monitor History
  • Repeated Alerts
  • Enable Uptime Monitor Plain Text Email Notifications
  • Group Actions – Add/Replace/Remove Private Notes
  • Add a PING/Service Uptime Monitor

05 Server Monitor(46)

  • Server Monitoring Resource Usage Webhook Notifications
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Uninstall the HetrixTools Server Monitor Agent
  • HDD/SSD/NVMe Drive Health Monitor
  • Debug Mode – Linux Agent
  • Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

  • Create Status Page
  • Create a Status Page using Group Actions
  • Uptime Percentage Period (per status page)
  • Delete a Status Page
  • Add monitors to a Status Page
  • Incident History

07 Billing(24)

  • Why am I being double charged? [PayPal]
  • Creating and Canceling Stripe Subscriptions
  • Add a new Payment Method
  • Invoices
  • Upgrade/Downgrade
  • How to receive Billing emails on a different address

08 White Label(11)

  • Add A White Label Domain Name
  • How to set up a White Label Domain or Subdomain
  • SSL Error Accessing White Label Report
  • Embed White Label Status Pages and Reports
  • Fixed Header
  • White Label is not package exclusive

09 Support(10)

  • API Keys Access
  • Viewing Your Tickets
  • Which Support Desk Is This?
  • Live Chat
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Disable Bulk Report Title

10 Settings(21)

  • Change Password
  • Enable Uptime Monitor Plain Text Email Notifications
  • Stack blacklist monitor notifications for X hours
  • Account Settings
  • Timezone
  • Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

  • Withdraw Earnings
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Earnings Calculator
  • Affiliate Program Overview

12 F.A.Q.(40)

  • I just added Blacklist Monitors, why am I not receiving notifications?
  • What is Uptime Monitoring?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • Pingdom Alternative

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • How to use the Cron Job Monitor
  • How to fill in your Company Info
  • Blacklist Check vs. Blacklist Monitor
  • Enable automated data access for your Microsoft Outlook SNDS account
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • Blacklist Check Credits (also known as API Checks)
  • API – Delete Uptime Monitor
  • API Uptime Monitor Maintenance Mode
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Delete Blacklist Monitor
  • v1 Server Stats

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.77 – Server Agent Monitor
  • v0.9.32 – Bulk Report Announcements
  • v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
  • v0.9.36 – Timezone
  • v0.9.17 Beta – PushBullet / PushOver / Slack Integration
  • v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications

17 Common Errors(10)

  • Error 0: Name or service not known
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • HTTP Code [403] Error 0: (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • How to remove your IP from the Outlook blacklist
  • Location Fail Log
  • Network Diagnostics
  • How to remove your IP from the Comcast blacklist
  • Avoid PING False Positives
  • Add monitors to a Status Page
  • Uptime Monitoring IP Addresses
  • Default White Label Landing Page
  • Blacklist Check API
  • How to ping a User or Role in your Discord notifications
  • Block View
  • How to set up a White Label Domain or Subdomain
  • Discord Integration
  • Configure DNS settings for your White Label Domain