01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Zenduty Integration
• PushBullet Notifications
• ilert Integration
• Webhook Authentication Token
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Enable Blacklist Monitor Plain Text Email Notifications
• Set rDNS or IP address as Label
• Add A Domain Name
• Blacklist Monitors Actions
• Add An IP Range
• Add An IP Block

04 Uptime Monitor(74)

• How to enable SSL Verification for your Uptime Monitor
• SSL Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Import Uptime Monitors from .CSV
• Add a Cron Job Monitor (Heartbeat Monitor)
• Domain Expiration Date Appears Incorrect

05 Server Monitor(47)

• Server Monitoring Resource Usage Webhook Notifications
• Reboot Required Warning
• Why isn’t my network usage being collected?
• Using the Server Monitoring Relay
• CPU Temperature Monitoring
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Reactivating a Terminated Order
• Upgrade your plan
• What Billing Software Is This?
• Add extra monitors to your order
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Fixed Header
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• We Need Your Feedback
• Which Support Desk Is This?
• Ticket View
• Live Chat
• API Keys Access

10 Settings(21)

• Sub-Account – Switch Account
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Activity Log
• Timezone

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How can I remove or edit the label of multiple monitors at once?
• Does your Uptime Monitor check from all of the locations simultaneously?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What payment methods do you accept?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• Blacklist Check API
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Multiple White Label Domains
• v0.9.58 – Changelog
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.70 – Changelog
• v0.9.5 Beta – White Label Reports
• v0.9.41 – Introducing SMS Notifications & SMS Credits

17 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small