01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Zenduty Integration
• Uptime Monitoring Webhook Notifications
• ilert Integration
• Twitter Direct Message Notifications
• Mattermost Integration
• Splunk/VictorOps Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Delete Multiple Blacklist Monitors
• Show Only Blacklisted
• Bookmarks
• Block View
• Add extra monitors to your order

04 Uptime Monitor(73)

• Repeated Alerts
• Pagination & Monitors/Page
• Domain Expiration Monitoring
• Cachebuster
• Filter Uptime Monitors
• Uptime Monitors Actions

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Install the macOS Server Monitoring Agent
• Reboot Required Warning
• Configure CPU Temperature Warnings
• How to install S.M.A.R.T. (smartmontools) on your server
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(24)

• Upgrade your plan
• Remove a saved Payment Method
• Invoices
• Change Billing Cycle
• Your Orders/Services
• Placing A New Order

08 White Label(11)

• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure White Label Reports

09 Support(10)

• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?
• In-House Support
• API Keys Access
• Live Chat

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Sub-Accounts Access Levels
• Uptime Percentage Period (account-wide)
• Set An Avatar
• Sub-Account – Switch Account
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Why should I blacklist check & blacklist monitor my IPs?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How are your Uptime Monitoring statistics calculated?
• Why don’t you host your own Status Page?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to create a beautiful Uptime Status page
• Debugging the issues which caused your downtime
• Markdown
• Filter Based On RBL
• Search and Labels

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• API v3
• v1 Get Server Agent ID (SID)
• Blacklist Check API
• v2 List Blacklist Monitors
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.8 Beta – Blacklist Check
• Affiliate Program changes starting with 1st of December 2016
• Multiple White Label Domains
• v0.9.36 – Timezone

17 Common Errors(10)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure