01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• Telegram Integration – Direct Message Notifications
• Microsoft Teams Integration
• Default Contact List
• SMS Notification Examples
• Create A Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Group Actions
• Export as Text
• Difference between Microsoft SNDS Lists on HetrixTools
• Enable Blacklist Monitor Plain Text Email Notifications
• Pagination & Monitors/Page
• Monitored Blacklists

04 Uptime Monitor(74)

• Filter Uptime Monitors Based on Current Warning Status
• Clone an Uptime Monitor
• Pause an Uptime Monitor
• Alert Only After X Minutes Of Downtime
• Filter Uptime Monitors
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(47)

• What is Server Monitoring?
• Server Monitor Agent Settings
• Using the Server Monitoring Relay
• Reboot Required Warning
• Enable Server Monitor Agent Debugging
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Create Status Page
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page

07 Billing(24)

• Remove a saved Payment Method
• Pay via Stripe using Bitcoins
• Paying an Invoice with Account Credit
• What Billing Software Is This?
• Upgrade your plan
• Placing A New Order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Configure White Label Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• We Need Your Feedback
• Opening A Ticket

10 Settings(21)

• Set An Avatar
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Close Account
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My blacklist monitors check-up time is too much apart. What to do?
• What to do after following the Delist links?
• Pingdom Alternative
• How do blacklist notifications work? When do I get notified?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• API Explorer
• v2 List Blacklist Monitors
• Blacklist Check API
• v1 Server Stats
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Windows Server Monitoring Agent v2
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.8.7 Beta
• v0.9.22 Beta – Repeated Alerts
• Schedule Recurring Maintenance

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR