01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(42)

• Uptime Monitoring Webhook Notifications
• Remove entry from Contact List
• Webhook Authentication Token
• How to group HetrixTools notifications using ilert
• How to enable Telegram Topics
• Mattermost Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View Blacklist Monitor Changes History
• Blacklist Monitors Actions
• Auto Refresh Timer
• Blacklist Monitor Change History
• Blacklist Monitors – Summary
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

• SSL Monitoring
• How do we perform Uptime Monitoring network changes
• Group Actions – Add/Replace/Remove Private Notes
• Location Fail Log
• Add a SMTP Monitor
• Group Actions

05 Server Monitor(48)

• Software RAID Monitoring
• Install the macOS Server Monitoring Agent
• Debug Mode – Windows Agent
• Configure CPU Temperature Warnings
• CloudLinux Data Collection Issues
• Install the HetrixTools Server Monitor Agent

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page
• Create Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report

07 Billing(25)

• Invoices
• Account Credit
• Suspension/Termination
• Pay invoice via Stripe Checkout
• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address

08 White Label(11)

• Fixed Header
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Close Account
• Dark Mode
• Activity Log
• Show monitor labels in your Blacklist Reports
• Timezone
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• How do blacklist notifications work? When do I get notified?
• Pingdom Alternative
• How to edit White Label domain settings?
• Why is Uptime Monitoring so important? Why should I do it?
• How long until my Domain or IP address is delisted?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting
• Filter Based On RBL
• The importance of ordering your monitors list
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs
• API Explorer
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Introducing the “Global Status” section in our Uptime Reports
• v0.9.54 – Changelog
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• Windows Server Monitoring Agent v2
• v0.9.35 – Domain Blacklist Check
• v0.9.57 – Changelog

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR