• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Top Notifications
  • Quick Whois Search
  • Free Accounts Inactivity
  • Say NO To Pageloads
  • Live Detected Outages

02 Contact Lists(40)

  • Phone call notifications
  • Do Not Disturb Schedule
  • Uptime Monitoring Webhook Notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • ilert Integration
  • PagerDuty Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Enable Blacklist Monitor Plain Text Email Notifications
  • Search Cloud
  • Autocomplete Search
  • Maximize Workspace
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Pagination & Monitors/Page

04 Uptime Monitor(73)

  • How do we perform Uptime Monitoring network changes
  • Group Actions – Add/Replace/Remove Private Notes
  • Location Fails Warning
  • Uptime Monitoring – WebSnapshots
  • Add extra monitors to your order
  • Add a SMTP Monitor

05 Server Monitor(46)

  • Install the macOS Server Monitoring Agent
  • What is Server Monitoring?
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • Configure CPU Temperature Warnings
  • Accessing Server Monitoring Data
  • Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

  • Add monitors to a Status Page
  • Uptime Percentage Period (per status page)
  • How to order Categories
  • How to remove Incident from Status Page
  • Embed Status Page On WHMCS Network Status
  • Incident History

07 Billing(24)

  • Remove a saved Payment Method
  • Placing A New Order
  • Add a new Payment Method
  • Reactivating a Terminated Order
  • Why am I being double charged? [PayPal]
  • The Basic Package

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • White Label is not package exclusive
  • Partial/Full White Label
  • Configure White Label Reports

09 Support(10)

  • Viewing Your Tickets
  • We Need Your Feedback
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?
  • Disable Bulk Report Title
  • Live Chat

10 Settings(21)

  • Sub-Accounts
  • Inherit Password Protection
  • Change Password
  • Enable/Disable multiple logins into your account
  • Blacklist monitor change notification threshold
  • Account Settings

11 Affiliate Program(6)

  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Withdraw Earnings

12 F.A.Q.(40)

  • Do you offer free trials?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • How long until my Domain or IP address is delisted?
  • How to edit White Label domain settings?
  • Why is Uptime Monitoring so important? Why should I do it?
  • How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Debugging the issues which caused your downtime
  • How to create a beautiful Uptime Status page
  • Blacklist Check vs. Blacklist Monitor
  • Filter Based On RBL
  • How to set up Keyword Monitoring
  • Uptime Monitoring For Display

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API v3
  • v1 Get Server Agent ID (SID)
  • API Uptime Monitor Maintenance Mode
  • v2 Set Bulk Report Announcement
  • API – Add Blacklist Monitor
  • API Keys

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.59 – Changelog
  • v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
  • v0.8.3 Beta
  • Schedule Recurring Maintenance
  • v0.9.72 – Software RAID Monitor & Drive Health Monitor
  • v0.9.64 – The Basic Package

17 Common Errors(11)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 0: keyword not found
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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