01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• Mattermost Integration
• ilert Integration
• Google Chat Integration
• Twitter Direct Message Notifications
• How to group HetrixTools notifications using ilert
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• View further blacklisting details in your reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Select multiple monitors at once with SHIFT+Click
• How to change Contact List
• Queue Priority

04 Uptime Monitor(72)

• How do we perform Uptime Monitoring network changes
• SLA Uptime Calculator
• Enable Uptime Monitor Plain Text Email Notifications
• Network Diagnostics
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Search Cloud

05 Server Monitor(46)

• Server Monitor Agent Requirements & Compatibility
• Service Monitoring
• Debug Mode – Windows Agent
• Misconfigured Network Interface Name
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(14)

• Incident History
• Add Twitter Feed to Bulk Report
• Create Status Page
• Protect your Status Page with a Password
• Categories
• Remove monitors from a Status Page

07 Billing(24)

• Your Orders/Services
• Why am I being double charged? [PayPal]
• Generate Early Invoice
• Add a new Payment Method
• How to receive Billing emails on a different address
• Turn on/off automatic payments

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Fixed Header
• Accessing Your White Label Reports
• Configure White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Disable Bulk Report Title
• API Keys Access
• Viewing Your Tickets
• Which Support Desk Is This?
• Live Chat
• In-House Support

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Set An Avatar
• Blacklist monitor change notification threshold
• Activity Log
• Timezone
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer Bulk Blacklist Check?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why did HetrixTools blacklist my Domain or IP address?
• How can I contact a blacklist’s owners?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• Filter Based On RBL

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• Understanding our APIs
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• v1 Server Stats
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.71 – New front-end design
• v0.9.77 – Server Agent Monitor
• v0.9.55 – Changelog
• v0.9.63 – Telegram Integration
• v0.9.53 – Blacklist Monitor Bookmarks
• Moscow Relocation API/Webhook Changes

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)