01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• Pushover Notifications
• How to group HetrixTools notifications using ilert
• ilert Integration
• SMS Credits
• Splunk/VictorOps Integration
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Blacklist Monitor Report
• Select multiple monitors at once with SHIFT+Click
• Add multiple entries at once
• Autocomplete Search
• Meet The Interface

04 Uptime Monitor(74)

• Search Uptime Monitors
• Autocomplete Search
• Edit Uptime Monitor
• Location Fails Warning
• SSL Monitoring
• Filter Uptime Monitors

05 Server Monitor(47)

• Reboot Required Warning
• Filter Uptime Monitors Based on Current Warning Status
• View Running Processes
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• HDD/SSD/NVMe Drive Health Monitor
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Categories
• Uptime Percentage Period (per status page)
• How to order Categories
• Add an announcement to your Status Page

07 Billing(24)

• Account Credit
• Remove a saved Payment Method
• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit

08 White Label(11)

• Fixed Header
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Viewing Your Tickets
• Live Chat
• API Keys Access
• Which Support Desk Is This?
• Disable Bulk Report Title
• In-House Support

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Default Reports Per Page For Bulk Reports
• Blacklist Monitor Color Indicators
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Do you offer blacklist delisting assistance?
• What payment methods do you accept?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What to do after following the Delist links?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• How to create a beautiful Uptime Status page
• Markdown
• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats
• API Explorer
• API – Add Blacklist Monitor
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Windows Server Monitoring Agent v2
• v0.9.35 – Domain Blacklist Check
• HetrixTools Documentation
• v0.9.22 Beta – Repeated Alerts
• ‘Featured Clients’ on our website
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found