01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Google Chat Integration
• How do Contact Lists work?
• SMS Notification Examples
• Create A Contact List
• SIGNL4 Integration
• Discord Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Notice Report Changes
• Show Only Blacklisted
• Filter Monitors Based on Recent Changes
• Maximize Workspace
• Pagination & Monitors/Page

04 Uptime Monitor(73)

• Filter Uptime Monitors
• OneClick Maintenance Mode
• Add a SMTP Monitor
• Uptime Monitors Actions
• Advanced Metrics For Website Uptime Monitors
• How do we perform Uptime Monitoring network changes

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitor Color Indicators
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Uninstall the HetrixTools Server Monitor Agent
• Resource Usage Privacy
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Incident History
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• How to order Categories
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page

07 Billing(24)

• Change Billing Cycle
• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• Suspension/Termination
• Placing A New Order
• Add extra monitors to your order

08 White Label(11)

• Default White Label Landing Page
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Which Support Desk Is This?
• API Keys Access
• In-House Support
• We Need Your Feedback

10 Settings(21)

• Dark Mode
• Timezone
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• How can I remove or edit the label of multiple monitors at once?
• How do I access my Blacklist Reports?
• Do you offer blacklist delisting assistance?
• What payment methods do you accept?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• Filter Based On RBL
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor
• API – Add Blacklist Monitor
• Blacklist Check API
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• v0.9.57 – Changelog
• Affiliate Program changes starting with 1st of December 2016
• Announcing the new Blacklist Monitor pricing structure
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)