• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Live Queue Status
  • Quick Whois Search
  • Top Notifications
  • Account Dashboard
  • Free Accounts Inactivity

02 Contact Lists(40)

  • SMS Credits
  • Splunk/VictorOps Integration
  • Remove entry from Contact List
  • Google Chat Integration
  • Server Monitoring Resource Usage Webhook Notifications
  • How do Contact Lists work?

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add An IP Block
  • Blacklist Monitors Actions
  • Auto Refresh Timer
  • View Blacklist Monitor Changes History
  • Blacklist Monitor Color Indicators
  • Maximize Workspace

04 Uptime Monitor(74)

  • Difference between Location Fail Log and Network Diagnostics
  • SSL Certificate Expiration Date Monitoring
  • Add extra monitors to your order
  • Sorting Uptime Monitors
  • Add a Website Uptime Monitor
  • How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(47)

  • Why isn’t my network usage being collected?
  • Misconfigured Network Interface Name
  • Where do I find the SID (Server Monitor ID)?
  • Install the HetrixTools Server Monitor Agent
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

  • Uptime Percentage Period (per status page)
  • Delete a Status Page
  • Incident History
  • Create Status Page
  • How to order Categories
  • Remove monitors from a Status Page

07 Billing(24)

  • Account Credit
  • Paying an Invoice with Account Credit
  • Your Orders/Services
  • Creating and Canceling Stripe Subscriptions
  • Invoices
  • What Billing Software Is This?

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • How to set up a White Label Domain or Subdomain
  • Configure White Label Reports
  • Configure DNS settings for your White Label Domain
  • Default White Label Landing Page

09 Support(10)

  • Live Chat
  • Viewing Your Tickets
  • Ticket View
  • Which Support Desk Is This?
  • API Keys Access
  • In-House Support

10 Settings(21)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Dark Mode
  • Activity Log
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Account Settings
  • Sub-Accounts Access Levels

11 Affiliate Program(6)

  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • My blacklist monitors check-up time is too much apart. What to do?
  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Why don’t you host your own Status Page?
  • Why should I blacklist check & blacklist monitor my IPs?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • Do you offer Bulk Blacklist Check?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • Debugging the issues which caused your downtime
  • Uptime Monitoring For Display
  • Blacklist Check vs. Blacklist Monitor
  • How to set up Keyword Monitoring
  • Delisting your blacklisted IPs

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • v1 Server Stats
  • Using the API Relay
  • API – Delete Blacklist Monitor
  • API – Delete Uptime Monitor
  • API Uptime Monitor Maintenance Mode
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.42 – Domain Blacklist Monitoring
  • v0.9.32 – Bulk Report Announcements
  • Affiliate Program changes starting with 1st of December 2016
  • v0.9.69 – Changelog
  • UCEPROTECT-Level3
  • v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration

17 Common Errors(11)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: keyword not found
  • HTTP Code [403] Error 0: (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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