01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• Slack Integration
• How do Contact Lists work?
• SMS Notification Examples
• Google Chat Integration
• How to group HetrixTools notifications using ilert
• PagerDuty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Meet The Interface
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitors – Summary
• Filter Based On RBLs
• Add Your First Blacklist Monitor
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(72)

• Uptime Monitoring IP Addresses
• Advanced Metrics For Website Uptime Monitors
• Pinned Uptime Monitors
• Downtime Notes
• Auto Refresh Timer
• Pause an Uptime Monitor

05 Server Monitor(46)

• Installing the Windows Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor
• Debug Mode – Linux Agent
• Service Monitoring
• Run Server Monitor Agent As Root
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page

07 Billing(24)

• Your Orders/Services
• Upgrade/Downgrade
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit
• Pay via Stripe using your debit or credit card
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Fixed Header
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• Ticket View
• In-House Support
• We Need Your Feedback
• API Keys Access
• Live Chat
• Opening A Ticket

10 Settings(21)

• Blacklist monitor change notification threshold
• Timezone
• Stack blacklist monitor notifications for X hours
• Set An Avatar
• Close Account
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• What to do after following the Delist links?
• Can I have multiple HetrixTools accounts?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What payment methods do you accept?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• The importance of ordering your monitors list
• How to track your uptime using HetrixTools
• How to create a beautiful Uptime Status page
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys
• v1 Get Server Agent ID (SID)
• API Explorer
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.32 – Bulk Report Announcements
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• Google SafeBrowsing to be removed on 11 Nov. 2019
• Announcing the new Blacklist Monitor pricing structure
• v0.9.53 – Blacklist Monitor Bookmarks

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol