01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard

02 Contact Lists(42)

• Missed ntfy notifications when using the public ntfy.sh server
• PagerDuty Integration
• RocketChat Integration
• PushBullet Notifications
• Twitter Direct Message Notifications
• Default Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• Search Cloud
• Set rDNS or IP address as Label
• Blacklist Monitor Change History
• Add An IP Range
• Dedicated Queue

04 Uptime Monitor(74)

• Select multiple monitors at once with SHIFT+Click
• Avoid Getting Our IPs Blocked
• Quick PING
• Nameserver Monitoring
• Advanced cron job monitoring
• Search Uptime Monitors

05 Server Monitor(47)

• CloudLinux Data Collection Issues
• Server Monitoring Resource Usage Webhook Notifications
• Debug Mode – Linux Agent
• CPU Temperature Monitoring
• Installing the Windows Server Monitoring Agent
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Create a Status Page using Group Actions
• Incident History
• How to remove Incident from Status Page

07 Billing(24)

• Placing A New Order
• Paying an Invoice with Account Credit
• Partial/Full White Label
• Upgrade/Downgrade
• Your Orders/Services
• Turn on/off automatic payments

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Which Support Desk Is This?
• Ticket View
• Opening A Ticket

10 Settings(21)

• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Do you offer blacklist delisting assistance?
• How can I contact a blacklist’s owners?
• My IP (or domain) is blacklisted, how do I delist it?
• How do I access my Uptime Reports?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• Understanding our APIs
• Understanding API Limits
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• v0.8.6 Beta
• Schedule Recurring Maintenance
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.42 – Domain Blacklist Monitoring
• HetrixTools Documentation

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused