01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(42)

• Twitter Direct Message Notifications
• Discord Integration
• SMS Notification Examples
• Jira Integration
• RocketChat Integration
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to change Contact List
• Filter Monitors Based on Recent Changes
• Blacklist Monitors Actions
• Bookmarks
• View Blacklist Monitor Changes History
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(74)

• Location Fails Warning
• Search Cloud
• Edit Uptime Monitor
• How to change Contact List
• Pinned Uptime Monitors
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(47)

• HDD/SSD/NVMe Drive Health Monitor
• Run Server Monitor Agent As Root
• Debug Mode – Linux Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitoring Resource Usage Webhook Notifications
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• How to order Categories
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report

07 Billing(24)

• The Basic Package
• Add extra monitors to your order
• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card
• Placing A New Order
• Partial/Full White Label

08 White Label(11)

• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• White Label is not package exclusive
• Fixed Header
• Add A White Label Domain Name

09 Support(10)

• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Change Password
• Inherit Password Protection
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What is Uptime Monitoring?
• How do I access my Uptime Reports?
• Do you offer Bulk Blacklist Check?
• Where can I see my Package Limits?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Using the API Relay
• API – Add Blacklist Monitor
• Understanding our APIs
• API – Edit Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Changes to SMART test warnings and Group Actions
• Abusix blacklists added to HetrixTools
• v0.9.47 – Changelog
• v0.9.49 – Server Monitoring
• New Server Monitoring Agent Released [v1.05]
• v0.9.65 – Changelog

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled