01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(42)

• Missed ntfy notifications when using the public ntfy.sh server
• SMS Notification Examples
• Slack Integration
• Low SMS Credit Warnings
• Pushover Notifications
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Maximize Workspace
• Set rDNS or IP address as Label
• Blacklist Monitor Color Indicators
• Add extra monitors to your order
• Bookmarks
• Ignore A Blacklist

04 Uptime Monitor(74)

• Show Monitored Target In Uptime Reports
• Cachebuster
• How do we perform Uptime Monitoring network changes
• How is the uptime percentage calculated in your Uptime Reports
• Edit Uptime Monitor
• Alert Only After X Minutes Of Downtime

05 Server Monitor(48)

• What data does the Server Monitor Agent collect?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Misconfigured Network Interface Name
• Service Monitoring
• Server Monitor Color Indicators
• Install the HetrixTools Server Monitor Agent

06 Status Pages(15)

• Create Status Page
• Protect your Status Page with a Password
• Categories
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(25)

• Upgrade/Downgrade
• Placing A New Order
• Pay via Stripe using Bitcoins
• Add a new Payment Method
• Reactivating a Terminated Order
• Invoices

08 White Label(11)

• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Fixed Header
• Accessing Your White Label Reports
• Partial/Full White Label
• Add A White Label Domain Name

09 Support(10)

• Live Chat
• In-House Support
• Opening A Ticket
• API Key Scope
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Do you offer custom packages?
• How to edit White Label domain settings?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• How to use Quick PING
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• Blacklist Check API
• v3 API
• API Keys

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.42 – Domain Blacklist Monitoring
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.54 – Changelog
• SMS Price Changes
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.50 – Changelog

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs