01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Create A Contact List
• ilert Integration
• Phone call notifications
• How to enable Telegram Topics
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• Autocomplete Search
• Meet The Interface
• Blacklist Monitors – Summary
• Delete Multiple Blacklist Monitors
• View further blacklisting details in your reports

04 Uptime Monitor(74)

• Set Domain Expiration Date Manually
• Alert Only After X Minutes Of Downtime
• Edit Uptime Monitor
• SLA Uptime Calculator
• Search Cloud
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(47)

• What is Server Monitoring?
• ZFS Health Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• What to do if the Server Monitoring Agent isn’t sending any data?
• Installing the Windows Server Monitoring Agent
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to order Categories
• Uptime Percentage Period (per status page)
• How to create a beautiful Uptime Status page

07 Billing(24)

• Change Billing Cycle
• Turn on/off automatic payments
• Reactivating a Terminated Order
• How to receive Billing emails on a different address
• Your Orders/Services
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Which Support Desk Is This?
• Live Chat
• We Need Your Feedback

10 Settings(21)

• Timezone
• Account Settings
• Filter Monitors Based on Recent Changes
• Set An Avatar
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• How to buy SMS Credits?
• Why is Uptime Monitoring so important? Why should I do it?
• What is Uptime Monitoring?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode
• API – Edit Blacklist Monitor
• API Explorer
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• SMS Credits Price Reduction
• v0.9.6 Beta – Uptime Monitoring
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• HetrixTools Documentation
• v0.9.3 Beta

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused