01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(42)

• Create A Contact List
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Channel Notifications
• Opsgenie Integration
• ilert Integration
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Filter Based On RBLs
• What is the difference between API Calls and API Checks?
• Change Blacklist Monitor Label
• Blacklist Monitoring Webhook Notifications
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(74)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• How to order Categories
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Here’s how Maintenance Mode affects your Uptime Reports
• How to edit Uptime Monitor’s advanced settings
• Downtime Notes

05 Server Monitor(48)

• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Reinstall, Update, Remove The Server Monitor Agent
• Debug Mode – Linux Agent
• What is Server Monitoring?
• Update the Linux Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent

06 Status Pages(15)

• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Categories
• Incident History
• How to create a beautiful Uptime Status page

07 Billing(25)

• Change Billing Cycle
• Add a new Payment Method
• Reactivating a Terminated Order
• Suspension/Termination
• Your Orders/Services
• Partial/Full White Label

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Add A White Label Domain Name

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Disable Bulk Report Title
• We Need Your Feedback
• API Key Scope
• In-House Support

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Change Password
• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Close Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do blacklist notifications work? When do I get notified?
• Pingdom Alternative
• Do you offer custom packages?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• Understanding our APIs
• v1 Server Stats
• API – Delete Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v3 API

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Changes in our Uptime Webhook Notifications
• v0.9.6 Beta – Uptime Monitoring
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.8 Beta – Blacklist Check
• v0.9.48 – Changelog
• v0.9.55 – Changelog

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR