01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• PushBullet Notifications
• Slack Integration
• Google Chat Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SMS Notifications
• Default Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitor Color Indicators
• Group Actions
• Autocomplete Search
• Blacklist Monitor Change History
• Dedicated Queue

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• Private/Public Uptime Reports
• Add extra monitors to your order
• How to whitelist our Uptime Monitoring Nodes in CSF
• Uptime Monitoring Nodes Status
• Schedule Recurring Maintenance

05 Server Monitor(46)

• Run Server Monitor Agent As Root
• CPU Temperature Monitoring
• What is Server Monitoring?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Color Indicators
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Incident History
• Protect your Status Page with a Password
• Categories
• Uptime Percentage Period (per status page)

07 Billing(24)

• Suspension/Termination
• Account Credit
• Pay via Stripe using your debit or credit card
• The Basic Package
• How to receive Billing emails on a different address
• Generate Early Invoice

08 White Label(11)

• Default White Label Landing Page
• Accessing Your White Label Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Ticket View
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts
• Blacklist monitor change notification threshold
• Inherit Password Protection
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Change Password

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• Do you offer free trials?
• How are your Uptime Monitoring statistics calculated?
• How to remove a monitored Service from multiple servers?
• Why is Uptime Monitoring so important? Why should I do it?
• My IP (or domain) is blacklisted, how do I delist it?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.64 – The Basic Package
• HetrixTools Documentation
• v0.9.50 – Changelog
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.53 – Blacklist Monitor Bookmarks
• New Server Monitoring Agent Released [v1.05]

17 Common Errors(9)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR