01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(37)

• Remove entry from Contact List
• Webhook Authentication Token
• Discord Integration
• RocketChat Integration
• SMS Notifications
• How do Contact Lists work?

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• How to change Contact List
• Sorting Blacklist Monitors
• Add A Domain Name
• Add An IP Block
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add multiple entries at once

04 Uptime Monitor(68)

• How to edit Uptime Monitor’s advanced settings
• Auto Refresh Timer
• Schedule Recurring Maintenance
• Add a PING/Service Uptime Monitor
• Cachebuster
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(40)

• Server Monitoring Agent – Install Templates
• View Running Processes
• Run Server Monitor Agent As Root
• Server Agent – Custom Variables
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(12)

• How to order Categories
• How to create a beautiful Uptime Status page
• Create Status Page
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page

07 Billing(24)

• Remove a saved Payment Method
• Change Billing Cycle
• Pay via Stripe using your debit or credit card
• Generate Early Invoice
• Paying an Invoice with Account Credit
• Account Credit

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Opening A Ticket
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Disable Bulk Report Title
• API Keys Access

10 Settings(20)

• Set An Avatar
• Filter Monitors Based on Recent Changes
• Close Account
• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(36)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How are your Uptime Monitoring statistics calculated?
• How can I remove or edit the label of multiple monitors at once?
• Why should I blacklist check & blacklist monitor my IPs?
• Can you reset my Uptime Monitoring stats?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools
• How to fill in your Company Info
• Search and Labels

14 Common Issues(2)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(18)

• Blacklist Check Credits (also known as API Checks)
• Understanding our APIs
• API v3
• API Keys
• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor

16 Announcements(175)

• 16.01 Incidents(56)

• 16.02 Network Changes(14)

• v0.8.4 Beta
• v0.9.69 – Changelog
• v0.9.47 – Changelog
• v0.8.7 Beta
• New Server Monitoring Agent Released [v1.05]
• v0.9.2 Beta

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR