01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• SMS Credits
• Remove entry from Contact List
• Opsgenie Integration
• ilert Integration
• How do Contact Lists work?
• Create A Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Search Blacklist Monitors
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add A Domain Name
• Set rDNS or IP address as Label
• Blacklist Monitor Report

04 Uptime Monitor(72)

• Filter Uptime Monitors Based on Current Warning Status
• Schedule Maintenance
• Show Monitored Target In Uptime Reports
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Select multiple monitors at once with SHIFT+Click
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(46)

• Configure CPU Temperature Warnings
• Outgoing PING
• ZFS Health Monitoring
• View Running Processes
• Using the Server Monitoring Relay
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Create Status Page
• Add monitors to a Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Change Billing Cycle
• Add a new Payment Method
• Partial/Full White Label
• How to receive Billing emails on a different address

08 White Label(11)

• Partial/Full White Label
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Live Chat
• Viewing Your Tickets
• Which Support Desk Is This?

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Set An Avatar
• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Close Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• Do you offer custom packages?
• Why don’t you host your own Status Page?
• Where can I see my Package Limits?
• mxtoolbox alternative?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• Using the API Relay
• API v3
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• Relocating our Moscow monitoring location
• v0.9.66 – Location Fails Warning
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found