01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Slack Integration
• Remove entry from Contact List
• Opsgenie Integration
• HipChat Integration
• Telegram Integration – Group Notifications
• Mattermost Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• Blacklist Monitor Report
• Pagination & Monitors/Page
• Add An IP Block
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Bookmarks

04 Uptime Monitor(73)

• Uptime Monitoring Nodes Status
• Location Fails Warning
• Maximize Workspace
• Select multiple monitors at once with SHIFT+Click
• Avoid PING False Positives
• Autocomplete Search

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Configure CPU Temperature Warnings
• Uninstall the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Outgoing PING

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Incident History
• Add an announcement to your Status Page
• Categories

07 Billing(24)

• Add a new Payment Method
• The Basic Package
• Generate Early Invoice
• What Billing Software Is This?
• Placing A New Order
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback
• In-House Support

10 Settings(21)

• Dark Mode
• Set An Avatar
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Can I have multiple HetrixTools accounts?
• Can you reset my Uptime Monitoring stats?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Markdown
• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• API – Delete Blacklist Monitor
• Understanding our APIs
• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.75 – Mattermost Notifications
• ‘Featured Clients’ on our website
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.8r1 Beta

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found