• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Top Notifications
  • Live Detected Outages
  • Quick Whois Search
  • Live Queue Status
  • Free Accounts Inactivity

02 Contact Lists(40)

  • SIGNL4 Integration
  • Remove entry from Contact List
  • Webhook Authentication Token
  • SMS Credits
  • Do Not Disturb Schedule
  • SMS Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
  • Group Actions
  • Pagination & Monitors/Page
  • Ignore A Blacklist
  • Select multiple monitors at once with SHIFT+Click
  • View further blacklisting details in your reports

04 Uptime Monitor(73)

  • How to edit Uptime Monitor’s advanced settings
  • Edit Uptime Monitor
  • Maximize Workspace
  • Uptime Monitoring – WebSnapshots
  • Set Domain Expiration Date Manually
  • Pause an Uptime Monitor

05 Server Monitor(46)

  • Server Monitoring Resource Usage Webhook Notifications
  • CloudLinux Data Collection Issues
  • Filter Uptime Monitors Based on Current Warning Status
  • Misconfigured Network Interface Name
  • Multiple Disks Support
  • Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

  • How to order Categories
  • Protect your Status Page with a Password
  • Uptime Percentage Period (per status page)
  • Delete a Status Page
  • Remove monitors from a Status Page
  • Create Status Page

07 Billing(24)

  • Change Billing Cycle
  • Why am I being double charged? [PayPal]
  • Remove a saved Payment Method
  • How to receive Billing emails on a different address
  • Your Orders/Services
  • Placing A New Order

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • How to set up a White Label Domain or Subdomain
  • Embed White Label Status Pages and Reports
  • Partial/Full White Label
  • Add A White Label Domain Name
  • Default White Label Landing Page

09 Support(10)

  • Viewing Your Tickets
  • We Need Your Feedback
  • Which Support Desk Is This?
  • Ticket View
  • Disable Bulk Report Title
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Show monitor labels in your Blacklist Reports
  • Filter Monitors Based on Recent Changes
  • Enable/Disable multiple logins into your account
  • Enable Uptime Monitor Plain Text Email Notifications
  • Uptime Percentage Period (account-wide)
  • Dark Mode

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Earnings Calculator
  • Affiliate Program Overview
  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Do you offer Bulk Blacklist Check?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • How to buy SMS Credits?
  • What to do after following the Delist links?
  • Do you offer custom packages?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Debugging the issues which caused your downtime
  • Blacklist Check vs. Blacklist Monitor
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to use Quick PING
  • Hiring Freelancers For Delisting
  • How to create a beautiful Uptime Status page

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • API – Add Blacklist Monitor
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API Keys
  • Blacklist Check Credits (also known as API Checks)
  • v1 Get Server Agent ID (SID)
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
  • Introducing the “Global Status” section in our Uptime Reports
  • v0.9.53 – Blacklist Monitor Bookmarks
  • v0.9.45 – 6 New Uptime Monitoring Locations
  • Required activity increased from 30 days to 90 days + Basic package discontinued
  • v0.9.47 – Changelog

17 Common Errors(11)

  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Connected, but no SMTP banner received within Xs
  • Error 0: Name or service not known
  • Error 0: keyword not found
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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