01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• How to enable Telegram Topics
• Server Monitoring Resource Usage Webhook Notifications
• Telegram Integration – Direct Message Notifications
• RocketChat Integration
• PushBullet Notifications
• Slack Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Monitored Blacklists
• Add An IP Range
• Blacklist Monitor Color Indicators
• Add extra monitors to your order
• Filter Based On RBLs

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• How to order Categories
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitors Actions
• Maintenance Mode
• Network Diagnostics

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Software RAID Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• CPU Temperature Monitoring
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page

07 Billing(24)

• Suspension/Termination
• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan
• Generate Early Invoice
• Account Credit
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Fixed Header
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Ticket View
• Opening A Ticket
• Disable Bulk Report Title
• Viewing Your Tickets
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels
• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Inherit Password Protection
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer blacklist delisting assistance?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Can you reset my Uptime Monitoring stats?
• How to edit White Label domain settings?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• v1 Server Stats
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.77 – Server Agent Monitor
• v0.9.39 – WebHook Notifications
• v0.9.73 – New Server Monitor Alerts
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.13 Beta – Ping Monitoring & Company Info
• Relocating our Moscow monitoring location

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known