• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Top Notifications
  • Quick Whois Search
  • Account Dashboard
  • Live Detected Outages

02 Contact Lists(40)

  • Do Not Disturb Schedule
  • Uptime Monitoring Webhook Notifications
  • Twitter Direct Message Notifications
  • Telegram Integration – Group Notifications – Send Message to Topic
  • Discord Integration
  • ilert Integration

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Dedicated Queue
  • View further blacklisting details in your reports
  • Bookmarks
  • Export as Text
  • Set rDNS or IP address as Label
  • Add extra monitors to your order

04 Uptime Monitor(71)

  • Uptime Monitor Report
  • Search Uptime Monitors
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Domain Expiration Monitoring
  • Auto Refresh Timer
  • Group Actions

05 Server Monitor(43)

  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • Misconfigured Network Interface Name
  • Debug Mode – Linux Agent
  • Set Resource Usage Warnings
  • Server Monitor Agent Requirements & Compatibility
  • Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(14)

  • Incident History
  • How to order Categories
  • Create Status Page
  • Remove monitors from a Status Page
  • Add an announcement to your Status Page
  • Protect your Status Page with a Password

07 Billing(24)

  • Why am I being double charged? [PayPal]
  • Partial/Full White Label
  • How to receive Billing emails on a different address
  • Pay via Stripe using your debit or credit card
  • Your Orders/Services
  • Change Billing Cycle

08 White Label(11)

  • Accessing Your White Label Reports
  • Default White Label Landing Page
  • Add A White Label Domain Name
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • Fixed Header

09 Support(10)

  • Which Support Desk Is This?
  • Viewing Your Tickets
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Disable Bulk Report Title
  • We Need Your Feedback

10 Settings(21)

  • Set An Avatar
  • Sub-Account – Switch Account
  • Filter Monitors Based on Recent Changes
  • Close Account
  • Change Password
  • Dark Mode

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Earnings Calculator

12 F.A.Q.(40)

  • How do I access my Uptime Reports?
  • What to do after following the Delist links?
  • How long until my Domain or IP address is delisted?
  • Why should I blacklist check & blacklist monitor my IPs?
  • Can you reset my Uptime Monitoring stats?
  • How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Uptime Monitoring For Display
  • How to set up Keyword Monitoring
  • The importance of ordering your monitors list
  • Search and Labels
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to use the Cron Job Monitor

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Delete Uptime Monitor
  • v2 List Blacklist Monitors
  • v1 Get Server Agent ID (SID)
  • API – Edit Blacklist Monitor
  • API Uptime Monitor Maintenance Mode
  • Using the API Relay

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.31 – Enhanced Maintenance Mode
  • Relocating our Moscow monitoring location
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
  • v0.9.38 – Categories
  • v0.9.56 – Changelog

17 Common Errors(8)

  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 0: Name or service not known

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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