01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• Default Contact List
• Telegram Integration – Group Notifications
• Blacklist Monitoring Webhook Notifications
• How do Contact Lists work?
• Telegram Integration – Channel Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Add A Domain Name
• Add An IP Block
• Filter Based On RBLs
• Group Actions
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(72)

• Repeated Alerts
• Advanced cron job monitoring
• Schedule Maintenance
• Domain Expiration Date Appears Incorrect
• Advanced Metrics For Website Uptime Monitors
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• What data does the Server Monitor Agent collect?
• Using the Server Monitoring Relay
• CPU Temperature Monitoring
• Accessing Server Monitoring Data
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Categories
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• How to order Categories
• Add an announcement to your Status Page

07 Billing(24)

• Upgrade/Downgrade
• Reactivating a Terminated Order
• Pay via Stripe using your debit or credit card
• Account Credit
• Suspension/Termination
• Partial/Full White Label

08 White Label(11)

• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report

09 Support(10)

• Disable Bulk Report Title
• API Keys Access
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Which Support Desk Is This?

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Dark Mode
• Enable/Disable multiple logins into your account
• Blacklist Monitor Color Indicators
• Inherit Password Protection
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• How to do a Blacklist Check?
• What to do after following the Delist links?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to edit White Label domain settings?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• How to create a beautiful Uptime Status page
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API – Add Blacklist Monitor
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r1 Beta
• Affiliate Program changes starting with 1st of December 2016
• v0.9.47 – Changelog
• v0.9.55 – Changelog
• Relocating our Moscow monitoring location
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused