01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• SMS Notification Examples
• Telegram Integration – Channel Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PagerDuty Integration
• SMS Notifications
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• How to delete entire IP block from Blacklist Monitoring
• Meet The Interface
• View further blacklisting details in your reports
• Notice Report Changes
• What is the difference between API Calls and API Checks?

04 Uptime Monitor(74)

• Website Uptime Monitoring – Accepted HTTP Codes
• Enable Uptime Monitor Plain Text Email Notifications
• How to edit Uptime Monitor’s advanced settings
• Auto Refresh Timer
• Set Domain Expiration Date Manually
• Pagination & Monitors/Page

05 Server Monitor(47)

• How to install S.M.A.R.T. (smartmontools) on your server
• Uninstall the HetrixTools Server Monitor Agent
• What data does the Server Monitor Agent collect?
• Server Monitor Agent Requirements & Compatibility
• Service Monitoring
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Add monitors to a Status Page
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Delete a Status Page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• The Basic Package
• Invoices
• Placing A New Order
• Creating and Canceling Stripe Subscriptions
• Suspension/Termination
• Paying an Invoice with Account Credit

08 White Label(11)

• Add A White Label Domain Name
• Partial/Full White Label
• White Label is not package exclusive
• Accessing Your White Label Reports
• Default White Label Landing Page
• SSL Error Accessing White Label Report

09 Support(10)

• Which Support Desk Is This?
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Opening A Ticket
• In-House Support

10 Settings(21)

• Set An Avatar
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold
• Close Account

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to buy SMS Credits?
• How can I remove or edit the label of multiple monitors at once?
• Can you reset my Uptime Monitoring stats?
• Why don’t you host your own Status Page?
• How to remove a monitored Service from multiple servers?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account
• Filter Based On RBL
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)
• v2 List Blacklist Monitors
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.65 – Changelog
• v0.9.66 – Location Fails Warning
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• Announcing the new Blacklist Monitor pricing structure
• v0.9.63 – Telegram Integration
• v0.9.8 Beta – Blacklist Check

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)