01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(41)

• Google Chat Integration
• Telegram Integration – Direct Message Notifications
• How to enable Telegram Topics
• SIGNL4 Integration
• Uptime Monitoring Webhook Notifications
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Cloud
• Autocomplete Search
• Search Blacklist Monitors
• Sorting Blacklist Monitors
• Delete Multiple Blacklist Monitors
• How to change Contact List

04 Uptime Monitor(74)

• Alert Only After X Minutes Of Downtime
• SSL Monitoring
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitoring Nodes Status
• Add a PING/Service Uptime Monitor
• Delete Uptime Monitor

05 Server Monitor(47)

• Misconfigured Network Interface Name
• Using the Server Monitoring Relay
• Install the macOS Server Monitoring Agent
• Multiple Disks Support
• Where do I find the SID (Server Monitor ID)?
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Incident History
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Create Status Page

07 Billing(24)

• Invoices
• Add a new Payment Method
• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order
• Paying an Invoice with Account Credit
• Your Orders/Services

08 White Label(11)

• Configure White Label Reports
• Fixed Header
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Opening A Ticket
• Viewing Your Tickets
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Timezone
• Filter Monitors Based on Recent Changes
• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How to do a Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Do you offer custom packages?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Can you reset my Uptime Monitoring stats?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Markdown
• Search and Labels
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• v1 Get Server Agent ID (SID)
• v2 List Blacklist Monitors
• Using the API Relay
• Understanding API Limits
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Changes to SMART test warnings and Group Actions
• v0.9.48 – Changelog
• v0.9.65 – Changelog
• Abusix blacklists added to HetrixTools
• v0.9.66 – Location Fails Warning
• v0.9.75 – Mattermost Notifications

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure