01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(40)

• SIGNL4 Integration
• Telegram Integration – Group Notifications
• Telegram Integration – Direct Message Notifications
• RocketChat Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Sorting Blacklist Monitors
• Monitored Blacklists
• What is the difference between API Calls and API Checks?
• Set rDNS or IP address as Label
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(73)

• Add private notes to your Uptime Monitors
• Add extra monitors to your order
• Uptime Monitoring IP Addresses
• Website Uptime Monitoring – Accepted HTTP Codes
• Select multiple monitors at once with SHIFT+Click
• Repeated Alerts

05 Server Monitor(46)

• Install the macOS Server Monitoring Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Monitor Agent Requirements & Compatibility
• CloudLinux Data Collection Issues
• What to do if the Server Monitoring Agent isn’t sending any data?
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page

07 Billing(24)

• Turn on/off automatic payments
• Upgrade/Downgrade
• Reactivating a Terminated Order
• Suspension/Termination
• Paying an Invoice with Account Credit
• What Billing Software Is This?

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Partial/Full White Label
• Configure White Label Reports
• Add A White Label Domain Name

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback

10 Settings(21)

• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Inherit Password Protection
• Default Reports Per Page For Bulk Reports
• Account Settings
• Dark Mode

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• How can I contact a blacklist’s owners?
• Where can I see my Package Limits?
• How can I remove or edit the label of multiple monitors at once?
• How to do a Blacklist Check?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• API Explorer
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.32 – Bulk Report Announcements
• v0.9.44 – Sub-Accounts
• v0.9.50 – Changelog
• v0.9.30 Beta – Additional Setting Implemented
• Changes to SMART test warnings and Group Actions
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(10)

• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR