01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Default Contact List
• ntfy.sh Notifications
• Twitter Direct Message Notifications
• Mattermost Integration
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Export as Text
• Configure Microsoft SNDS Monitoring
• Dedicated Queue
• Bookmarks
• Notice Report Changes
• Search Cloud

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• Schedule Maintenance
• Advanced Metrics For Website Uptime Monitors
• How is the uptime percentage calculated in your Uptime Reports
• Pause an Uptime Monitor
• How to change Contact List

05 Server Monitor(46)

• Using the Server Monitoring Relay
• Server Monitor Color Indicators
• Misconfigured Network Interface Name (PHP Agent)
• Install the macOS Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Categories
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Protect your Status Page with a Password
• How to remove Incident from Status Page

07 Billing(24)

• Turn on/off automatic payments
• Placing A New Order
• Suspension/Termination
• Invoices
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Opening A Ticket
• Live Chat

10 Settings(21)

• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• Where can I see my Package Limits?
• How do I access my Blacklist Reports?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How to buy SMS Credits?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to use Quick PING
• How to track your uptime using HetrixTools
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API – Edit Blacklist Monitor
• Understanding our APIs
• Using the API Relay
• v2 Set Bulk Report Announcement
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.3 Beta
• v0.9.47 – Changelog
• v0.9.39 – WebHook Notifications
• New Server Monitoring Agent Released [v1.05]
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• Abusix blacklists added to HetrixTools

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)