01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Live Queue Status

02 Contact Lists(40)

• PagerDuty Integration
• Webhook Authentication Token
• ilert Integration
• Slack Integration
• Server Monitoring Resource Usage Webhook Notifications
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Maximize Workspace
• Blacklist Monitor Color Indicators
• Add An IP Block
• Bookmarks
• Filter Based On RBLs

04 Uptime Monitor(73)

• Uptime Monitoring – WebSnapshots
• Avoid Getting Our IPs Blocked
• Import Uptime Monitors from .CSV
• Show Monitored Target In Uptime Reports
• Meet The Interface
• Schedule Recurring Maintenance

05 Server Monitor(46)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Why isn’t my network usage being collected?
• Run Server Monitor Agent As Root
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Categories
• Delete a Status Page
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• How to order Categories
• Uptime Percentage Period (per status page)

07 Billing(24)

• Your Orders/Services
• Add extra monitors to your order
• Invoices
• Reactivating a Terminated Order
• The Basic Package
• Pay via Stripe using Bitcoins

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• In-House Support
• Ticket View
• Viewing Your Tickets
• Opening A Ticket

10 Settings(21)

• Close Account
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Change Password
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How are your Uptime Monitoring statistics calculated?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why did HetrixTools blacklist my Domain or IP address?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• Understanding API Limits
• v2 Set Bulk Report Announcement
• API Keys
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.54 – Changelog
• v0.9.75 – Mattermost Notifications
• Relocating our Moscow monitoring location
• v0.9.51 – Changelog
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known