01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(40)

• SMS Notifications
• Splunk/VictorOps Integration
• PagerDuty Integration
• ntfy.sh Notifications
• SMS Notification Examples
• Low SMS Credit Warnings

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Auto Refresh Timer
• Change Blacklist Monitor Label
• Blacklist Monitors – Summary
• Add multiple entries at once
• Block View

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• Auto Refresh Timer
• Maximize Workspace
• Maintenance Mode
• Advanced cron job monitoring
• Pause an Uptime Monitor

05 Server Monitor(46)

• Reboot Required Warning
• Misconfigured Network Interface Name (PHP Agent)
• Enable Server Monitor Agent Debugging
• Service Monitoring
• How to install S.M.A.R.T. (smartmontools) on your server
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Remove monitors from a Status Page
• Create Status Page

07 Billing(24)

• Turn on/off automatic payments
• Remove a saved Payment Method
• Placing A New Order
• The Basic Package
• Creating and Canceling Stripe Subscriptions
• Change Billing Cycle

08 White Label(11)

• Partial/Full White Label
• White Label is not package exclusive
• Default White Label Landing Page
• Fixed Header
• Accessing Your White Label Reports
• Add A White Label Domain Name

09 Support(10)

• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Disable Bulk Report Title
• We Need Your Feedback
• Live Chat

10 Settings(21)

• Change Password
• Uptime Percentage Period (account-wide)
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Do you offer custom packages?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to edit White Label domain settings?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Search and Labels
• How to use the Cron Job Monitor
• How to fill in your Company Info
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API Explorer
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• v1 Server Stats
• Understanding API Limits

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.7 Beta
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.8 Beta – Blacklist Check
• Moscow Relocation API/Webhook Changes
• v0.9.5 Beta – White Label Reports
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications

17 Common Errors(10)

• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known