01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Live Queue Status

02 Contact Lists(42)

• Default Contact List
• HipChat Integration
• Opsgenie Integration
• SMS Notification Examples
• Low SMS Credit Warnings
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Export as Text
• Add A Domain Name
• Add Your First Blacklist Monitor
• Configure Microsoft SNDS Monitoring
• Blacklist Monitor Color Indicators
• Monitored Blacklists

04 Uptime Monitor(74)

• SSL Certificate Expiration Date Monitoring
• How to order Categories
• Uptime Monitoring – WebSnapshots
• Edit Uptime Monitor
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Show Monitored Target In Uptime Reports

05 Server Monitor(48)

• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Enable Server Monitor Agent Debugging
• What data does the Server Monitor Agent collect?
• How to install S.M.A.R.T. (smartmontools) on your server
• View Running Processes
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages(15)

• Categories
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Incident History

07 Billing(25)

• Suspension/Termination
• The Basic Package
• Paying an Invoice with Account Credit
• Generate Early Invoice
• Partial/Full White Label
• Remove a saved Payment Method

08 White Label(11)

• Fixed Header
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Configure White Label Reports

09 Support(10)

• API Key Scope
• We Need Your Feedback
• Opening A Ticket
• Which Support Desk Is This?
• In-House Support
• Ticket View

10 Settings(21)

• Set An Avatar
• Inherit Password Protection
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer Bulk Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Can I have multiple HetrixTools accounts?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to set up Keyword Monitoring
• Uptime Monitoring For Display
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API Explorer
• Understanding API Limits
• v2 Set Bulk Report Announcement
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.7 Beta
• v0.8.4 Beta
• Affiliate Program changes starting with 1st of December 2016
• v0.9.32 – Bulk Report Announcements
• New Server Monitoring Agent Released [v1.05]
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure