• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Free Accounts Inactivity
  • Live Queue Status
  • Account Dashboard
  • Say NO To Pageloads
  • Quick Whois Search

02 Contact Lists(40)

  • RocketChat Integration
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • PushBullet Notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • SMS Credits
  • Google Chat Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Auto Refresh Timer
  • Autocomplete Search
  • Set rDNS or IP address as Label
  • Queue Priority
  • Filter Monitors Based on Recent Changes
  • Notice Report Changes

04 Uptime Monitor(72)

  • Categories
  • Group Actions
  • Add private notes to your Uptime Monitors
  • Uptime Monitor Report
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Set Domain Expiration Date Manually

05 Server Monitor(46)

  • Reboot Required Warning
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • Configure CPU Temperature Warnings
  • Why isn’t my network usage being collected?
  • CloudLinux Data Collection Issues
  • Server Monitoring Resource Usage Webhook Notifications

06 Status Pages (Bulk Reports)(14)

  • Create Status Page
  • Delete a Status Page
  • Remove monitors from a Status Page
  • Add an announcement to your Status Page
  • How to remove Incident from Status Page
  • Embed Status Page On WHMCS Network Status

07 Billing(24)

  • Your Orders/Services
  • How to receive Billing emails on a different address
  • Remove a saved Payment Method
  • Why am I being double charged? [PayPal]
  • Turn on/off automatic payments
  • Change Billing Cycle

08 White Label(11)

  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Fixed Header
  • White Label is not package exclusive
  • Accessing Your White Label Reports
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • In-House Support
  • API Keys Access
  • Ticket View
  • Opening A Ticket
  • Live Chat
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Blacklist Monitor Color Indicators
  • Sub-Accounts
  • Blacklist monitor change notification threshold
  • Uptime percentage calculation
  • Account Settings
  • Change Password

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • Earnings Calculator

12 F.A.Q.(40)

  • Where can I see my Package Limits?
  • How can I remove or edit the label of multiple monitors at once?
  • What is Uptime Monitoring?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • Do you offer blacklist delisting assistance?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • The importance of ordering your monitors list
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to use the Cron Job Monitor
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Markdown
  • How to use Quick PING

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Delete Blacklist Monitor
  • API Uptime Monitor Maintenance Mode
  • v1 Get Server Agent ID (SID)
  • Blacklist Check Credits (also known as API Checks)
  • Understanding API Limits
  • API Keys

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.65 – Changelog
  • v0.9.60 – Low SMS Credit Warnings
  • v0.9.51 – Changelog
  • Introducing the “Global Status” section in our Uptime Reports
  • Linux Server Monitoring Agent v2
  • Affiliate Program changes starting with 1st of December 2016

17 Common Errors(8)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: Name or service not known
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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