01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Account Dashboard

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Opsgenie Integration
• Telegram Integration – Channel Notifications
• Low SMS Credit Warnings
• Mattermost Integration
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Add extra monitors to your order
• Search Cloud
• Meet The Interface
• What is the difference between API Calls and API Checks?
• Initiate Manual Blacklist Check

04 Uptime Monitor(73)

• Alert Only After X Minutes Of Downtime
• Show Monitored Target In Uptime Reports
• Search Cloud
• Categories
• How to whitelist our Uptime Monitoring Nodes in CSF
• Add extra monitors to your order

05 Server Monitor(46)

• Debug Mode – Windows Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the HetrixTools Server Monitor Agent
• ZFS Health Monitoring
• Resource Usage Privacy
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page

07 Billing(24)

• Paying an Invoice with Account Credit
• Account Credit
• Generate Early Invoice
• How to receive Billing emails on a different address
• Placing A New Order
• Reactivating a Terminated Order

08 White Label(11)

• Partial/Full White Label
• Configure White Label Reports
• Add A White Label Domain Name
• Fixed Header
• Default White Label Landing Page
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Live Chat
• Disable Bulk Report Title
• Viewing Your Tickets
• API Keys Access

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Dark Mode
• Stack blacklist monitor notifications for X hours
• Timezone
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• Does your Uptime Monitor check from all of the locations simultaneously?
• What to do after following the Delist links?
• What payment methods do you accept?
• Can you reset my Uptime Monitoring stats?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to fill in your Company Info
• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Adding your IPs to Microsoft Outlook SNDS
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• Understanding our APIs
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• Windows Server Monitoring Agent v2
• v0.9.22 Beta – Repeated Alerts
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.4 Beta – Ignoring RBLs
• Affiliate Program changes starting with 1st of December 2016

17 Common Errors(10)

• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol