• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Live Queue Status
  • Quick Whois Search
  • Top Notifications
  • Account Dashboard
  • Free Accounts Inactivity

02 Contact Lists(40)

  • PagerDuty Integration
  • Google Chat Integration
  • Phone call notifications
  • Discord Integration
  • Microsoft Teams Integration
  • RocketChat Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Monitored Blacklists
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Pagination & Monitors/Page
  • Dedicated Queue
  • Show Only Blacklisted
  • How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(73)

  • Schedule Recurring Maintenance
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Pagination & Monitors/Page
  • Advanced Metrics For Website Uptime Monitors
  • How to change Contact List
  • Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • Resource Usage Privacy
  • Server Monitor Agent Settings
  • Why isn’t my network usage being collected?
  • HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

  • Add an announcement to your Status Page
  • How to remove Incident from Status Page
  • Embed Status Page On WHMCS Network Status
  • How to create a beautiful Uptime Status page
  • Remove monitors from a Status Page
  • Add monitors to a Status Page

07 Billing(24)

  • Account Credit
  • How to receive Billing emails on a different address
  • Change Billing Cycle
  • Add a new Payment Method
  • The Basic Package
  • Placing A New Order

08 White Label(11)

  • Add A White Label Domain Name
  • Accessing Your White Label Reports
  • Default White Label Landing Page
  • How to set up a White Label Domain or Subdomain
  • White Label is not package exclusive
  • Configure White Label Reports

09 Support(10)

  • Opening A Ticket
  • API Keys Access
  • Disable Bulk Report Title
  • Which Support Desk Is This?
  • We Need Your Feedback
  • In-House Support

10 Settings(21)

  • Account Settings
  • Enable/Disable multiple logins into your account
  • Sub-Accounts
  • Uptime Percentage Period (account-wide)
  • Dark Mode
  • Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Earnings Calculator
  • Withdraw Earnings

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How can I remove or edit the label of multiple monitors at once?
  • How do I access my Blacklist Reports?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Can I have multiple HetrixTools accounts?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Delisting your blacklisted IPs
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Filter Based On RBL
  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to use Quick PING
  • Search and Labels

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • Using the API Relay
  • Blacklist Check Credits (also known as API Checks)
  • API Keys
  • Understanding API Limits
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • v2 Set Bulk Report Announcement

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • New Server Monitoring Agent Released [v1.05]
  • v0.9.2 Beta
  • v0.9.58 – Changelog
  • Announcing the new Blacklist Monitor pricing structure
  • v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
  • v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports

17 Common Errors(10)

  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 0: Name or service not known
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 28: Connection timed out after X milliseconds (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • How to remove your IP from the Outlook blacklist
  • Location Fail Log
  • Network Diagnostics
  • How to remove your IP from the Comcast blacklist
  • Avoid PING False Positives
  • Add monitors to a Status Page
  • Uptime Monitoring IP Addresses
  • Default White Label Landing Page
  • How to ping a User or Role in your Discord notifications
  • Blacklist Check API
  • Block View
  • How to set up a White Label Domain or Subdomain
  • Discord Integration
  • Configure DNS settings for your White Label Domain