01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• RocketChat Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Pushover Notifications
• Uptime Monitoring Webhook Notifications
• Mattermost Integration
• ilert Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Group Actions
• Add multiple entries at once
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Monitored Blacklists
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(71)

• Reset Uptime Monitor History
• Edit Uptime Monitor
• Categories
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• How to edit Uptime Monitor’s advanced settings
• Domain Expiration Monitoring

05 Server Monitor(44)

• Accessing Server Monitoring Data
• Server Monitoring Resource Usage Webhook Notifications
• Server Monitor Agent Requirements & Compatibility
• Installing the Windows Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Remove monitors from a Status Page
• How to remove Incident from Status Page
• Delete a Status Page
• Add monitors to a Status Page
• Incident History

07 Billing(24)

• Reactivating a Terminated Order
• What Billing Software Is This?
• Add a new Payment Method
• Upgrade/Downgrade
• Invoices
• Add extra monitors to your order

08 White Label(11)

• White Label is not package exclusive
• Default White Label Landing Page
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• API Keys Access
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Change Password
• Blacklist Monitor Color Indicators
• Timezone
• Uptime percentage calculation
• Sub-Accounts Access Levels
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Where can I see my Package Limits?
• How long until my Domain or IP address is delisted?
• How can I remove or edit the label of multiple monitors at once?
• Why should I blacklist check & blacklist monitor my IPs?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to fill in your Company Info
• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• Understanding our APIs
• API Keys
• Blacklist Check Credits (also known as API Checks)
• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.58 – Changelog
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.51 – Changelog
• v0.9.77 – Server Agent Monitor
• SMS Price Changes
• Schedule Recurring Maintenance

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused