01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• SMS Notification Examples
• Google Chat Integration
• Do Not Disturb Schedule
• SMS Credits
• How to group HetrixTools notifications using ilert
• RocketChat Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Daily/Weekly Blacklist Monitoring Reports
• Set rDNS or IP address as Label
• Add An IP Block
• Change Blacklist Monitor Label
• Blacklist Monitor Report

04 Uptime Monitor(71)

• Uptime Monitoring Nodes Status
• Avoid Getting Our IPs Blocked
• Copy Settings
• Add a Server Agent Monitor (Heartbeat Monitor)
• SSL Monitoring
• Edit Uptime Monitor

05 Server Monitor(43)

• Configure CPU Temperature Warnings
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Why isn’t my network usage being collected?
• Install the HetrixTools Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent
• Set Resource Usage Warnings

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Incident History
• Protect your Status Page with a Password
• Create Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Placing A New Order
• Add extra monitors to your order
• Reactivating a Terminated Order
• Turn on/off automatic payments
• Partial/Full White Label

08 White Label(11)

• Accessing Your White Label Reports
• Fixed Header
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• We Need Your Feedback
• In-House Support
• Ticket View

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings
• Sub-Accounts
• Blacklist monitor change notification threshold
• Timezone
• Inherit Password Protection

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• mxtoolbox alternative?
• How to do a Blacklist Check?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer free trials?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.31 – Enhanced Maintenance Mode
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.62 – Changelog
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.9 Beta – Bulk Reports
• v0.9.69 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR