• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Say NO To Pageloads
  • Live Queue Status
  • Quick Whois Search
  • Live Detected Outages
  • Top Notifications

02 Contact Lists(40)

  • SMS Notifications
  • How to group HetrixTools notifications using ilert
  • Twitter Direct Message Notifications
  • Splunk/VictorOps Integration
  • Discord Integration
  • ilert Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Color Indicators
  • Paid vs. Free – Blacklist Monitoring Email Reports
  • Set rDNS or IP address as Label
  • Blacklist Monitor Report
  • View Blacklist Monitor Changes History
  • Add extra monitors to your order

04 Uptime Monitor(73)

  • Auto Refresh Timer
  • Schedule Recurring Maintenance
  • Set Domain Expiration Date Manually
  • Add a PING/Service Uptime Monitor
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Group Actions

05 Server Monitor(46)

  • Server Monitoring Agent – Install Templates
  • Server Agent – Custom Variables
  • Resource Usage Privacy
  • Reboot Required Warning
  • Server Monitor Color Indicators
  • Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

  • Embed Status Page On WHMCS Network Status
  • Categories
  • Add Twitter Feed to Bulk Report
  • How to order Categories
  • Delete a Status Page
  • Remove monitors from a Status Page

07 Billing(24)

  • Remove a saved Payment Method
  • Creating and Canceling Stripe Subscriptions
  • Pay via Stripe using your debit or credit card
  • Upgrade/Downgrade
  • The Basic Package
  • How to receive Billing emails on a different address

08 White Label(11)

  • Partial/Full White Label
  • Configure White Label Reports
  • Default White Label Landing Page
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • White Label is not package exclusive

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • API Keys Access
  • Viewing Your Tickets
  • In-House Support
  • Ticket View
  • We Need Your Feedback

10 Settings(21)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Set An Avatar
  • Activity Log
  • Blacklist Monitor Color Indicators
  • Account Settings
  • Sub-Accounts

11 Affiliate Program(6)

  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Withdraw Earnings
  • Affiliate Program Overview

12 F.A.Q.(40)

  • How long until my Domain or IP address is delisted?
  • How to edit White Label domain settings?
  • Do you offer custom packages?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • How do I access my Blacklist Reports?
  • How many uptime monitoring locations should I select?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to track your uptime using HetrixTools
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Hiring Freelancers For Delisting
  • How to use the Cron Job Monitor
  • How to fill in your Company Info
  • Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API Uptime Monitor Maintenance Mode
  • Understanding our APIs
  • Using the API Relay
  • API – Edit Blacklist Monitor
  • Understanding API Limits
  • v1 Server Stats

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.17 Beta – PushBullet / PushOver / Slack Integration
  • v0.9.57 – Changelog
  • v0.8.5 Beta
  • v0.9.5 Beta – White Label Reports
  • v0.9.56 – Changelog
  • SMS Credits Price Reduction

17 Common Errors(10)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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