01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(40)

• ntfy.sh Notifications
• SMS Notifications
• Low SMS Credit Warnings
• Blacklist Monitoring Webhook Notifications
• Create A Contact List
• Zenduty Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Export as Text
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Set rDNS or IP address as Label
• Blacklist Monitors Actions
• Block View

04 Uptime Monitor(71)

• Domain Expiration Monitoring
• How to edit Uptime Monitor’s advanced settings
• Avoid PING False Positives
• Clone an Uptime Monitor
• Categories
• Alert Only After X Minutes Of Downtime

05 Server Monitor(43)

• HDD/SSD/NVMe Drive Health Monitor
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Install the HetrixTools Server Monitor Agent
• Reboot Required Warning
• Server Monitoring Resource Usage Webhook Notifications
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(14)

• Protect your Status Page with a Password
• Categories
• Incident History
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions

07 Billing(24)

• Upgrade/Downgrade
• Why am I being double charged? [PayPal]
• Placing A New Order
• What Billing Software Is This?
• Change Billing Cycle
• Turn on/off automatic payments

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Configure DNS settings for your White Label Domain

09 Support(10)

• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• We Need Your Feedback
• Disable Bulk Report Title
• Ticket View

10 Settings(21)

• Timezone
• Sub-Account – Switch Account
• Close Account
• Filter Monitors Based on Recent Changes
• Uptime percentage calculation
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• How to buy SMS Credits?
• How do I access my Uptime Reports?
• How long until my Domain or IP address is delisted?
• My IP (or domain) is blacklisted, how do I delist it?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools
• How to use Quick PING
• Markdown
• Search and Labels
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• Using the API Relay
• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.35 – Domain Blacklist Check
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.49 – Server Monitoring
• Windows Server Monitoring Agent v2
• v0.9.69 – Changelog

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found