01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• Pushover Notifications
• PushBullet Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Opsgenie Integration
• How to ping a User or Role in your Discord notifications
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Meet The Interface
• Monitored Blacklists
• Ignore A Blacklist
• Enable Blacklist Monitor Plain Text Email Notifications
• Group Actions
• Configure Microsoft SNDS Monitoring

04 Uptime Monitor(74)

• Domain Expiration Monitoring
• Select multiple monitors at once with SHIFT+Click
• Nameserver Monitoring
• Uptime Monitoring – WebSnapshots
• Add a Server Agent Monitor (Heartbeat Monitor)
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(47)

• Enable Server Monitor Agent Debugging
• Server Monitoring Resource Usage Webhook Notifications
• How to install S.M.A.R.T. (smartmontools) on your server
• Debug Mode – Windows Agent
• Software RAID Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Incident History

07 Billing(24)

• Paying an Invoice with Account Credit
• Invoices
• Partial/Full White Label
• Remove a saved Payment Method
• Why am I being double charged? [PayPal]
• Your Orders/Services

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Default White Label Landing Page
• Partial/Full White Label
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain

09 Support(10)

• In-House Support
• Live Chat
• API Keys Access
• Viewing Your Tickets
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Change Password
• Inherit Password Protection
• Sub-Accounts Access Levels
• Account Settings
• Sub-Accounts
• Dark Mode

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Do you offer blacklist delisting assistance?
• What is Uptime Monitoring?
• Can I have multiple HetrixTools accounts?
• How to edit White Label domain settings?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to create a beautiful Uptime Status page
• How to set up Keyword Monitoring
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API – Add Blacklist Monitor
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.63 – Telegram Integration
• v0.9.56 – Changelog
• v0.9.75 – Mattermost Notifications
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.47 – Changelog

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found