01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search

02 Contact Lists(42)

• Mattermost Integration
• ilert Integration
• HipChat Integration
• Slack Integration
• How to ping a User or Role in your Discord notifications
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• How to change Contact List
• Daily/Weekly Blacklist Monitoring Reports
• Meet The Interface
• Filter Monitors Based on Recent Changes
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• How to edit Uptime Monitor’s advanced settings
• Edit Uptime Monitor
• Uptime Monitoring Nodes Status
• Uptime Monitor Report
• Difference between Location Fail Log and Network Diagnostics
• Repeated Alerts

05 Server Monitor(48)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Enable Server Monitor Agent Debugging
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Service Monitoring
• Misconfigured Network Interface Name (PHP Agent)
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages(15)

• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• How to order Categories
• Incident History

07 Billing(25)

• Pay via Stripe using your debit or credit card
• Cancel Order / Downgrade to the Free plan
• Paying an Invoice with Account Credit
• Placing A New Order
• Partial/Full White Label
• Why am I being double charged? [PayPal]

08 White Label(11)

• Accessing Your White Label Reports
• Default White Label Landing Page
• White Label is not package exclusive
• Configure White Label Reports
• Fixed Header
• Add A White Label Domain Name

09 Support(10)

• Ticket View
• API Key Scope
• Disable Bulk Report Title
• Which Support Desk Is This?
• Opening A Ticket
• Viewing Your Tickets

10 Settings(21)

• Close Account
• Default Reports Per Page For Bulk Reports
• Timezone
• Activity Log
• Sub-Accounts
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How do I access my Uptime Reports?
• Why did HetrixTools blacklist my Domain or IP address?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Filter Based On RBL
• Use Private Notes to tag your Uptime Monitors
• Markdown
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• v3 API
• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• API Keys
• API – Add Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.22 Beta – Repeated Alerts
• v0.9.4 Beta – Ignoring RBLs
• v0.8.2 Beta
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• Affiliate Program changes starting with 1st of December 2016

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)