01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Twitter Direct Message Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Google Chat Integration
• Webhook Authentication Token
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Ignore A Blacklist
• View Blacklist Monitor Changes History
• Queue Priority
• Blacklist Monitor Report
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(73)

• OneClick Maintenance Mode
• Location Fail Log
• Add private notes to your Uptime Monitors
• Uptime Monitoring Webhook Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Meet The Interface

05 Server Monitor(46)

• Where do I find the SID (Server Monitor ID)?
• Server Monitor Agent Settings
• Software RAID Monitoring
• Server Monitoring Resource Usage Webhook Notifications
• Multiple Disks Support
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions

07 Billing(24)

• Add extra monitors to your order
• Invoices
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?
• Generate Early Invoice
• Placing A New Order

08 White Label(11)

• Fixed Header
• Configure White Label Reports
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain

09 Support(10)

• Which Support Desk Is This?
• API Keys Access
• Disable Bulk Report Title
• We Need Your Feedback
• In-House Support
• Ticket View

10 Settings(21)

• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Default Reports Per Page For Bulk Reports
• Timezone

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer free trials?
• How can I remove or edit the label of multiple monitors at once?
• mxtoolbox alternative?
• How do blacklist notifications work? When do I get notified?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to track your uptime using HetrixTools
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API v3
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.56 – Changelog
• Windows Server Monitoring Agent v2
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• Affiliate Program changes starting with 1st of December 2016
• New Server Monitoring Agent Released [v1.05]
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR