01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• SIGNL4 Integration
• Default Contact List
• How to group HetrixTools notifications using ilert
• How do Contact Lists work?
• Low SMS Credit Warnings
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Blacklist Monitor Report
• Blacklist Monitors – Summary
• Filter Monitors Based on Recent Changes
• Export as Text

04 Uptime Monitor(72)

• Meet The Interface
• How is the uptime percentage calculated in your Uptime Reports
• Location Fail Log
• Website Uptime Monitoring – Accepted HTTP Codes
• Downtime Notes
• Group Actions

05 Server Monitor(46)

• Server Monitor Agent Requirements & Compatibility
• Misconfigured Network Interface Name (PHP Agent)
• Why isn’t my network usage being collected?
• HDD/SSD/NVMe Drive Health Monitor
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Incident History
• Add monitors to a Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Add extra monitors to your order
• Account Credit
• The Basic Package
• Upgrade/Downgrade
• Your Orders/Services
• Change Billing Cycle

08 White Label(11)

• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• Ticket View
• API Keys Access
• In-House Support
• We Need Your Feedback

10 Settings(21)

• Change Password
• Timezone
• Activity Log
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Close Account

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Do you offer custom packages?
• Why should I blacklist check & blacklist monitor my IPs?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My blacklist monitors check-up time is too much apart. What to do?
• How are your Uptime Monitoring statistics calculated?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Adding your IPs to Microsoft Outlook SNDS
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API v3
• v1 Server Stats
• v2 Set Bulk Report Announcement
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing the “Global Status” section in our Uptime Reports
• v0.9.50 – Changelog
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.58 – Changelog

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)