01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search
• Live Detected Outages
• Live Queue Status

02 Contact Lists(42)

• Low SMS Credit Warnings
• PushBullet Notifications
• Zenduty Integration
• How to enable Telegram Topics
• How do Contact Lists work?
• SMS Notification Examples

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Select multiple monitors at once with SHIFT+Click
• Block View
• Sorting Blacklist Monitors
• Pagination & Monitors/Page

04 Uptime Monitor(74)

• Edit Uptime Monitor
• How to enable SSL Verification for your Uptime Monitor
• OneClick Maintenance Mode
• Delete Uptime Monitor
• Network Diagnostics
• Alert Only After X Minutes Of Downtime

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Debug Mode – Windows Agent
• Using the Server Monitoring Relay
• Reinstall, Update, Remove The Server Monitor Agent
• Enable Server Monitor Agent Debugging
• Run Server Monitor Agent As Root

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Create Status Page
• How to remove Incident from Status Page
• How to order Categories

07 Billing(25)

• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]
• Remove a saved Payment Method
• Generate Early Invoice
• Your Orders/Services
• Add a new Payment Method

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Default White Label Landing Page
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• In-House Support
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Live Chat

10 Settings(21)

• Change Password
• Set An Avatar
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why don’t you host your own Status Page?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime
• How to fill in your Company Info
• Use Private Notes to tag your Uptime Monitors
• How to track your uptime using HetrixTools
• Filter Based On RBL

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• API Keys
• Understanding API Limits

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.65 – Changelog
• v0.9.33 – Dynamic Delisting Links
• v0.9.36 – Timezone
• v0.9.7 Beta
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.31 – Enhanced Maintenance Mode

18 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs