01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Live Queue Status

02 Contact Lists(42)

• How to enable Telegram Topics
• Twitter Direct Message Notifications
• SMS Notification Examples
• Webhook Authentication Token
• Server Monitoring Resource Usage Webhook Notifications
• Low SMS Credit Warnings

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Select multiple monitors at once with SHIFT+Click
• Show Only Blacklisted
• Blacklist Monitor Change History
• Daily/Weekly Blacklist Monitoring Reports
• Auto Refresh Timer

04 Uptime Monitor(74)

• Search Uptime Monitors
• Schedule Recurring Maintenance
• How to order Categories
• Uptime Monitor Report
• Location Fail Log
• Import Uptime Monitors from .CSV

05 Server Monitor(47)

• Why isn’t my network usage being collected?
• Misconfigured Network Interface Name
• View Running Processes
• Resource Usage Privacy
• What data does the Server Monitor Agent collect?
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Categories
• Create a Status Page using Group Actions
• Incident History

07 Billing(24)

• Placing A New Order
• Invoices
• Turn on/off automatic payments
• Account Credit
• Upgrade your plan
• Remove a saved Payment Method

08 White Label(11)

• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Partial/Full White Label
• Fixed Header

09 Support(10)

• Ticket View
• Opening A Ticket
• We Need Your Feedback
• Which Support Desk Is This?
• API Keys Access
• Live Chat

10 Settings(21)

• Enable/Disable multiple logins into your account
• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log
• Stack blacklist monitor notifications for X hours
• Change Password

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to buy SMS Credits?
• How to edit White Label domain settings?
• Can I have multiple HetrixTools accounts?
• How many uptime monitoring locations should I select?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• Uptime Monitoring For Display
• Delisting your blacklisted IPs
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• Understanding API Limits
• API – Edit Blacklist Monitor
• API – Delete Blacklist Monitor
• API – Add Blacklist Monitor
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.38 – Categories
• v0.9.66 – Location Fails Warning
• UCEPROTECT-Level3
• v0.9.46 – Introducing Invaluement RBLs
• Multiple White Label Domains

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused