01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Live Detected Outages
• Live Queue Status

02 Contact Lists(40)

• Phone call notifications
• Default Contact List
• HipChat Integration
• Telegram Integration – Channel Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PagerDuty Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Block View
• Show Only Blacklisted
• Blacklist Monitor Report
• How to delete entire IP block from Blacklist Monitoring
• View further blacklisting details in your reports
• Blacklist Monitor Change History

04 Uptime Monitor(71)

• Enable Uptime Monitor Plain Text Email Notifications
• Maintenance Mode
• Uptime Monitors Actions
• How do we perform Uptime Monitoring network changes
• Quick PING
• Filter Uptime Monitors

05 Server Monitor(43)

• Multiple Disks Support
• Misconfigured Network Interface Name
• Accessing Server Monitoring Data
• Ignore certain Network Interfaces for Server Monitoring Agent
• Debug Mode – Windows Agent
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(14)

• Create Status Page
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• What Billing Software Is This?
• Account Credit
• Paying an Invoice with Account Credit
• Generate Early Invoice
• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]

08 White Label(11)

• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Disable Bulk Report Title
• Viewing Your Tickets
• Ticket View
• Live Chat

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Uptime percentage calculation
• Timezone
• Set An Avatar
• Blacklist monitor change notification threshold
• Dark Mode

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do after following the Delist links?
• How to do a Blacklist Check?
• Why is Uptime Monitoring so important? Why should I do it?
• How to buy SMS Credits?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• The importance of ordering your monitors list
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• API Explorer
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.49 – Server Monitoring
• v0.9.8 Beta – Blacklist Check
• v0.8.3 Beta
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• Moscow Relocation API/Webhook Changes
• v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known