01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• Default Contact List
• Microsoft Teams Integration
• Telegram Integration – Direct Message Notifications
• PagerDuty Integration
• How do Contact Lists work?
• HipChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Blacklist Monitors Actions
• Meet The Interface
• Search Blacklist Monitors
• Difference between Microsoft SNDS Lists on HetrixTools
• Bookmarks

04 Uptime Monitor(73)

• Add a SMTP Monitor
• Delete Uptime Monitor
• Filter Uptime Monitors
• Add a Website Uptime Monitor
• Here’s how Maintenance Mode affects your Uptime Reports
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(46)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Run Server Monitor Agent As Root
• Service Monitoring
• CPU Temperature Monitoring
• Reboot Required Warning
• Outgoing PING

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• How to order Categories

07 Billing(24)

• Paying an Invoice with Account Credit
• Your Orders/Services
• Add extra monitors to your order
• Partial/Full White Label
• Suspension/Termination
• Placing A New Order

08 White Label(11)

• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Configure White Label Reports

09 Support(10)

• Viewing Your Tickets
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• In-House Support
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports
• Blacklist Monitor Color Indicators
• Dark Mode
• Account Settings

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer custom packages?
• Do you offer blacklist delisting assistance?
• How can I remove or edit the label of multiple monitors at once?
• Why don’t you host your own Status Page?
• My blacklist check results differ from my blacklist monitoring results. Why?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to fill in your Company Info
• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor
• The importance of ordering your monitors list

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• API Keys
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing Phone Call Notifications
• Announcing the new Blacklist Monitor pricing structure
• v0.9.63 – Telegram Integration
• Changes in our Uptime Webhook Notifications
• v0.9.65 – Changelog
• v0.9.55 – Changelog

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol