01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• PagerDuty Integration
• Telegram Integration – Channel Notifications
• Phone call notifications
• Splunk/VictorOps Integration
• Microsoft Teams Integration
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Notice Report Changes
• Search Blacklist Monitors
• Enable Blacklist Monitor Plain Text Email Notifications
• Add Your First Blacklist Monitor
• View further blacklisting details in your reports

04 Uptime Monitor(73)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Categories
• Location Fails Warning
• Difference between Location Fail Log and Network Diagnostics
• Domain Expiration Monitoring
• Edit Uptime Monitor

05 Server Monitor(46)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Service Monitoring
• ZFS Health Monitoring
• Using the Server Monitoring Relay
• Ignore certain Network Interfaces for Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Create Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Categories
• Remove monitors from a Status Page

07 Billing(24)

• Generate Early Invoice
• Upgrade your plan
• The Basic Package
• What Billing Software Is This?
• Invoices
• Remove a saved Payment Method

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• Configure White Label Reports
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• API Keys Access
• Which Support Desk Is This?
• Disable Bulk Report Title
• Viewing Your Tickets

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Account Settings
• Inherit Password Protection
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Do you offer free trials?
• Why is Uptime Monitoring so important? Why should I do it?
• Why should I blacklist check & blacklist monitor my IPs?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• How to use Quick PING
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.70 – Changelog
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.65 – Changelog
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.49 – Server Monitoring
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small