01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Google Chat Integration
• Default Contact List
• How to enable Telegram Topics
• Pushover Notifications
• Phone call notifications
• Do Not Disturb Schedule

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Auto Refresh Timer
• View further blacklisting details in your reports
• View Blacklist Monitor Changes History
• Change Blacklist Monitor Label
• Block View

04 Uptime Monitor(73)

• Downtime Notes
• Schedule Recurring Maintenance
• Search Cloud
• How to order Categories
• How do we perform Uptime Monitoring network changes
• How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(46)

• Server Monitor Color Indicators
• Filter Uptime Monitors Based on Current Warning Status
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Why isn’t my network usage being collected?
• Server Agent – Custom Variables
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Categories

07 Billing(24)

• Pay via Stripe using Bitcoins
• Suspension/Termination
• The Basic Package
• Remove a saved Payment Method
• How to receive Billing emails on a different address
• Why am I being double charged? [PayPal]

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Add A White Label Domain Name

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Live Chat
• Opening A Ticket

10 Settings(21)

• Activity Log
• Stack blacklist monitor notifications for X hours
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Dark Mode
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• Where can I see my Package Limits?
• How long until my Domain or IP address is delisted?
• How do blacklist notifications work? When do I get notified?
• Why is Uptime Monitoring so important? Why should I do it?
• Why don’t you host your own Status Page?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to track your uptime using HetrixTools
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.8.6 Beta
• v0.9.36 – Timezone
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found