01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Discord Integration
• SMS Notification Examples
• PushBullet Notifications
• HipChat Integration
• Google Chat Integration
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search Cloud
• Filter Monitors Based on Recent Changes
• Add A Domain Name
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• Schedule Recurring Maintenance
• Autocomplete Search
• Website Uptime Monitoring – Accepted HTTP Codes
• Advanced Metrics For Website Uptime Monitors
• Network Diagnostics

05 Server Monitor(46)

• Run Server Monitor Agent As Root
• Using the Server Monitoring Relay
• Misconfigured Network Interface Name (PHP Agent)
• HDD/SSD/NVMe Drive Health Monitor
• Install the macOS Server Monitoring Agent
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• Add monitors to a Status Page
• Categories
• Delete a Status Page

07 Billing(24)

• Add a new Payment Method
• Turn on/off automatic payments
• The Basic Package
• Partial/Full White Label
• Your Orders/Services
• What Billing Software Is This?

08 White Label(11)

• Accessing Your White Label Reports
• Fixed Header
• Add A White Label Domain Name
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Disable Bulk Report Title
• In-House Support
• Which Support Desk Is This?
• Ticket View

10 Settings(21)

• Sub-Account – Switch Account
• Filter Monitors Based on Recent Changes
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Activity Log
• Account Settings

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• How to edit White Label domain settings?
• Do you offer free trials?
• What is Uptime Monitoring?
• What to do after following the Delist links?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• The importance of ordering your monitors list
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs
• API v3
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.34 – SMTP Monitoring
• v0.9.32 – Bulk Report Announcements
• v0.9.71 – New front-end design
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.33 – Dynamic Delisting Links
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR