01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Microsoft Teams Integration
• Create A Contact List
• Opsgenie Integration
• Default Contact List
• SMS Notifications
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Bookmarks
• Configure Microsoft SNDS Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Paid vs. Free – Blacklist Monitoring Email Reports
• What is the difference between API Calls and API Checks?
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• How to change Contact List
• Downtime Notes
• Reset Uptime Monitor History
• Enable Uptime Monitor Plain Text Email Notifications
• Nameserver Monitoring
• Schedule Recurring Maintenance

05 Server Monitor(47)

• What data does the Server Monitor Agent collect?
• Accessing Server Monitoring Data
• Run Server Monitor Agent As Root
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Set Resource Usage Warnings
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Create Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page

07 Billing(24)

• Upgrade your plan
• Upgrade/Downgrade
• Generate Early Invoice
• Turn on/off automatic payments
• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order

08 White Label(11)

• White Label is not package exclusive
• Fixed Header
• Accessing Your White Label Reports
• Configure White Label Reports
• Partial/Full White Label
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• Opening A Ticket
• Live Chat
• We Need Your Feedback
• API Keys Access
• Which Support Desk Is This?

10 Settings(21)

• Change Password
• Activity Log
• Close Account
• Filter Monitors Based on Recent Changes
• Set An Avatar
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Pingdom Alternative
• Do you offer Bulk Blacklist Check?
• How to do a Blacklist Check?
• Do you offer custom packages?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API v3
• API – Delete Uptime Monitor
• Understanding API Limits
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.71 – New front-end design
• v0.8.3 Beta
• v0.9.64 – The Basic Package
• v0.9.66 – Location Fails Warning
• Windows Server Monitoring Agent v2

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small