01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(40)

• SIGNL4 Integration
• Telegram Integration – Direct Message Notifications
• Google Chat Integration
• Slack Integration
• Remove entry from Contact List
• SMS Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Bookmarks
• Meet The Interface
• Add A Domain Name
• Filter Monitors Based on Recent Changes
• Block View
• Maximize Workspace

04 Uptime Monitor(72)

• Enable Uptime Monitor Plain Text Email Notifications
• Add a PING/Service Uptime Monitor
• Alert Only After X Minutes Of Downtime
• How to enable SSL Verification for your Uptime Monitor
• How to whitelist our Uptime Monitoring Nodes in CSF
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(46)

• Software RAID Monitoring
• Misconfigured Network Interface Name (PHP Agent)
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• CPU Temperature Monitoring
• Debug Mode – Windows Agent
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Add monitors to a Status Page
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Create Status Page

07 Billing(24)

• Suspension/Termination
• Add a new Payment Method
• Placing A New Order
• How to receive Billing emails on a different address
• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain

09 Support(10)

• Ticket View
• Opening A Ticket
• We Need Your Feedback
• Viewing Your Tickets
• Live Chat
• API Keys Access

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold
• Activity Log

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My blacklist check results differ from my blacklist monitoring results. Why?
• Do you offer free trials?
• How many uptime monitoring locations should I select?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• Search and Labels
• How to set up Keyword Monitoring
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• API Explorer
• v1 Get Server Agent ID (SID)
• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.44 – Sub-Accounts
• v0.9.47 – Changelog
• v0.9.68 – Changelog
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• Schedule Recurring Maintenance

17 Common Errors(8)

• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled