01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• ilert Integration
• Mattermost Integration
• Webhook Authentication Token
• SMS Credits
• Telegram Integration – Direct Message Notifications
• Default Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Daily/Weekly Blacklist Monitoring Reports
• Add An IP Range
• Difference between Microsoft SNDS Lists on HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBLs
• Meet The Interface

04 Uptime Monitor(73)

• Private/Public Uptime Reports
• Avoid PING False Positives
• Uptime Monitoring Nodes Status
• How to order Categories
• Show Monitored Target In Uptime Reports
• How to edit Uptime Monitor’s advanced settings

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• CPU Temperature Monitoring
• Why isn’t my network usage being collected?
• Misconfigured Network Interface Name
• ZFS Health Monitoring
• Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• How to order Categories
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Add an announcement to your Status Page

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?
• Why am I being double charged? [PayPal]
• Upgrade your plan
• Suspension/Termination

08 White Label(11)

• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Partial/Full White Label
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View
• We Need Your Feedback
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Set An Avatar
• Close Account
• Account Settings
• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Pingdom Alternative
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How do I access my Blacklist Reports?
• How are your Uptime Monitoring statistics calculated?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• API v3
• API – Add Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.8r1 Beta
• Affiliate Program changes starting with 1st of December 2016
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.15 Beta – bad.psky.me RBL added

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small