01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Top Notifications
• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• How do Contact Lists work?
• Slack Integration
• ntfy.sh Notifications
• SMS Notification Examples
• Microsoft Teams Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Difference between Microsoft SNDS Lists on HetrixTools
• Blacklist Monitors – Summary
• Change Blacklist Monitor Label
• View further blacklisting details in your reports
• Add An IP Block

04 Uptime Monitor(72)

• Advanced Metrics For Website Uptime Monitors
• Select multiple monitors at once with SHIFT+Click
• Add private notes to your Uptime Monitors
• Import Uptime Monitors from .CSV
• Set Domain Expiration Date Manually
• How to change Contact List

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Misconfigured Network Interface Name (PHP Agent)
• Install the HetrixTools Server Monitor Agent
• ZFS Health Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Categories
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• How to order Categories
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page

07 Billing(24)

• Turn on/off automatic payments
• Pay via Stripe using Bitcoins
• How to receive Billing emails on a different address
• Invoices
• Why am I being double charged? [PayPal]
• Suspension/Termination

08 White Label(11)

• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Configure White Label Reports
• Partial/Full White Label
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Live Chat
• Opening A Ticket
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• We Need Your Feedback

10 Settings(21)

• Account Settings
• Dark Mode
• Timezone
• Sub-Accounts
• Sub-Account – Switch Account
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• How many uptime monitoring locations should I select?
• What is Uptime Monitoring?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer Bulk Blacklist Check?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Affiliate Program changes starting with 1st of December 2016
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Introducing the “Global Status” section in our Uptime Reports
• SMS Credits Price Reduction
• v0.9.68 – Changelog

17 Common Errors(8)

• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR