01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(39)

• Telegram Integration – Direct Message Notifications
• SMS Notifications
• Create A Contact List
• Twitter Direct Message Notifications
• Zenduty Integration
• Default Contact List

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitor Color Indicators
• Blacklist Monitor Change History
• Group Actions
• Autocomplete Search
• What is the difference between API Calls and API Checks?
• Maximize Workspace

04 Uptime Monitor(71)

• Search Cloud
• Nameserver Monitoring
• Import Uptime Monitors from .CSV
• Set Domain Expiration Date Manually
• Quick PING
• Uptime Monitoring Webhook Notifications

05 Server Monitor(43)

• Why isn’t my network usage being collected?
• Where do I find the SID (Server Monitor ID)?
• Filter Uptime Monitors Based on Current Warning Status
• Misconfigured Network Interface Name (PHP Agent)
• Software RAID Monitoring
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Delete a Status Page

07 Billing(24)

• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• The Basic Package
• How to receive Billing emails on a different address

08 White Label(11)

• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain

09 Support(10)

• In-House Support
• Ticket View
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Enable/Disable multiple logins into your account
• Set An Avatar
• Uptime percentage calculation
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• Pingdom Alternative
• Can I have multiple HetrixTools accounts?
• What payment methods do you accept?
• Why don’t you host your own Status Page?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• How to use Quick PING
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• API Keys
• Using the API Relay
• API – Add Blacklist Monitor
• Understanding our APIs
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.59 – Changelog
• v0.9.39 – WebHook Notifications
• v0.9.42 – Domain Blacklist Monitoring
• Abusix blacklists added to HetrixTools
• v0.9.61 – Autocomplete Search

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found