01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status

02 Contact Lists(38)

• Twitter Direct Message Notifications
• Phone call notifications
• Create A Contact List
• Default Contact List
• Server Monitoring Resource Usage Webhook Notifications
• HipChat Integration

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Group Actions
• Add An IP Block
• Search Blacklist Monitors
• Change Blacklist Monitor Label
• Blacklist Monitors Actions

04 Uptime Monitor(69)

• Uptime Monitoring Webhook Notifications
• Here’s how Maintenance Mode affects your Uptime Reports
• Uptime Monitoring IP Addresses
• SSL Certificate Expiration Date Monitoring
• Categories
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(42)

• Service Monitoring
• Server Monitor Agent Settings
• CPU Temperature Monitoring
• What is Server Monitoring?
• Install the HetrixTools Server Monitor Agent
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages (Bulk Reports)(13)

• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Categories
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Account Credit
• What Billing Software Is This?
• Paying an Invoice with Account Credit
• Remove a saved Payment Method
• Upgrade/Downgrade
• The Basic Package

08 White Label(11)

• Add A White Label Domain Name
• White Label is not package exclusive
• Fixed Header
• Partial/Full White Label
• Configure White Label Reports
• SSL Error Accessing White Label Report

09 Support(11)

• Opening A Ticket
• API Keys Access
• Disable Bulk Report Title
• Viewing Your Tickets
• Live Chat
• Ticket View

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Uptime percentage calculation
• Change Password
• Inherit Password Protection
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How to buy SMS Credits?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer free trials?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• How to use Quick PING
• How to track your uptime using HetrixTools
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• API – Add Blacklist Monitor
• Understanding API Limits
• v2 Set Bulk Report Announcement
• API v3

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.5 Beta – White Label Reports
• v0.9.69 – Changelog
• SMS Price Changes
• v0.9.45 – 6 New Uptime Monitoring Locations
• Introducing the “Global Status” section in our Uptime Reports

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR