01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(42)

• How to enable Telegram Topics
• Pushover Notifications
• Twitter Direct Message Notifications
• Phone call notifications
• Uptime Monitoring Webhook Notifications
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View Blacklist Monitor Changes History
• Difference between Microsoft SNDS Lists on HetrixTools
• Delete Multiple Blacklist Monitors
• Meet The Interface
• Show Only Blacklisted
• Monitored Blacklists

04 Uptime Monitor(74)

• Copy Settings
• SSL Certificate Expiration Date Monitoring
• Set Domain Expiration Date Manually
• Uptime Monitoring Nodes Status
• Add a PING/Service Uptime Monitor
• Categories

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Agent Requirements & Compatibility
• What to do if the Server Monitoring Agent isn’t sending any data?
• Outgoing PING
• Resource Usage Privacy

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• How to order Categories
• Incident History
• Add an announcement to your Status Page
• Create Status Page
• Protect your Status Page with a Password

07 Billing(25)

• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using Bitcoins
• Add a new Payment Method
• Your Orders/Services
• Invoices

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Accessing Your White Label Reports
• Fixed Header

09 Support(10)

• API Key Scope
• Ticket View
• Viewing Your Tickets
• Live Chat
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Change Password
• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Dark Mode
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• mxtoolbox alternative?
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What payment methods do you accept?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v3 API
• API Explorer
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• Understanding API Limits
• API – Delete Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• Affiliate Program changes starting with 1st of December 2016
• v0.8.7 Beta
• v0.9.11 Beta – API Access & API Explorer Released
• Moscow Relocation API/Webhook Changes

18 Common Errors(11)

• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs