01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• SMS Notifications
• Twitter Direct Message Notifications
• Mattermost Integration
• Default Contact List
• Uptime Monitoring Webhook Notifications
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Bookmarks
• Add extra monitors to your order
• Ignore A Blacklist
• Select multiple monitors at once with SHIFT+Click
• What is the difference between API Calls and API Checks?
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(74)

• Categories
• Add a Website Uptime Monitor
• Copy Settings
• SSL Certificate Expiration Date Monitoring
• OneClick Maintenance Mode
• Schedule Maintenance

05 Server Monitor(47)

• Server Monitor Color Indicators
• Server Agent – Custom Variables
• Misconfigured Network Interface Name
• Outgoing PING
• Server Monitor Agent Requirements & Compatibility
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Incident History
• Create Status Page

07 Billing(24)

• Placing A New Order
• Partial/Full White Label
• Your Orders/Services
• Turn on/off automatic payments
• Creating and Canceling Stripe Subscriptions
• Upgrade/Downgrade

08 White Label(11)

• Fixed Header
• Partial/Full White Label
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• We Need Your Feedback
• Live Chat
• Opening A Ticket
• Ticket View
• In-House Support
• Which Support Desk Is This?

10 Settings(21)

• Enable/Disable multiple logins into your account
• Account Settings
• Filter Monitors Based on Recent Changes
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Blacklist Reports?
• How to buy SMS Credits?
• How do I access my Uptime Reports?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to track your uptime using HetrixTools
• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• API v3
• API – Delete Blacklist Monitor
• API Keys
• API – Delete Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.2 Beta
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.60 – Low SMS Credit Warnings
• v0.8.2 Beta
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR