01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• Do Not Disturb Schedule
• Telegram Integration – Channel Notifications
• PagerDuty Integration
• RocketChat Integration
• Default Contact List
• SIGNL4 Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Add An IP Range
• Export as Text
• Paid vs. Free – Blacklist Monitoring Email Reports
• View Blacklist Monitor Changes History
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(72)

• Search Uptime Monitors
• Meet The Interface
• Pagination & Monitors/Page
• Add a Website Uptime Monitor
• How to change Contact List
• How to enable SSL Verification for your Uptime Monitor

05 Server Monitor(46)

• Set Resource Usage Warnings
• Debug Mode – Linux Agent
• CloudLinux Data Collection Issues
• Why isn’t my network usage being collected?
• Accessing Server Monitoring Data
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• How to order Categories
• How to remove Incident from Status Page
• Incident History

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order
• Pay via Stripe using Bitcoins
• Account Credit
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• In-House Support
• Viewing Your Tickets
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Inherit Password Protection
• Activity Log

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Pingdom Alternative
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• mxtoolbox alternative?
• What payment methods do you accept?
• What is Uptime Monitoring?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• Understanding API Limits
• v2 List Blacklist Monitors
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.34 – SMTP Monitoring
• Changes in our Uptime Webhook Notifications
• v0.9.63 – Telegram Integration
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.58 – Changelog
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused