• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Quick Whois Search
  • Top Notifications
  • Account Dashboard

02 Contact Lists(42)

  • HipChat Integration
  • How to group HetrixTools notifications using ilert
  • ilert Integration
  • SMS Credits
  • Twitter Direct Message Notifications
  • Default Contact List

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Pagination & Monitors/Page
  • Change Blacklist Monitor Label
  • Blacklist Monitors – Summary
  • Initiate Manual Blacklist Check
  • Add An IP Range
  • Blacklist Monitors Actions

04 Uptime Monitor(74)

  • OneClick Maintenance Mode
  • Advanced cron job monitoring
  • Domain Expiration Monitoring
  • Repeated Alerts
  • Add a PING/Service Uptime Monitor
  • Pinned Uptime Monitors

05 Server Monitor(47)

  • Resource Usage Privacy
  • Installing the Windows Server Monitoring Agent
  • Enable Server Monitor Agent Debugging
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
  • Multiple Disks Support
  • Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

  • Protect your Status Page with a Password
  • Incident History
  • Categories
  • Create a Status Page using Group Actions
  • Delete a Status Page
  • Add an announcement to your Status Page

07 Billing(24)

  • Cancel Order / Downgrade to the Free plan
  • Change Billing Cycle
  • Partial/Full White Label
  • What Billing Software Is This?
  • Upgrade/Downgrade
  • Invoices

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page
  • White Label is not package exclusive
  • Partial/Full White Label
  • Accessing Your White Label Reports

09 Support(10)

  • Opening A Ticket
  • In-House Support
  • Disable Bulk Report Title
  • Ticket View
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • API Key Scope

10 Settings(21)

  • Blacklist monitor change notification threshold
  • Sub-Accounts
  • Inherit Password Protection
  • Sub-Accounts Access Levels
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Dark Mode

11 Affiliate Program(6)

  • Affiliate Dashboard
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Withdraw Earnings

12 F.A.Q.(40)

  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How to edit White Label domain settings?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Do you offer Bulk Blacklist Check?
  • How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • Adding your IPs to Microsoft Outlook SNDS
  • How to fill in your Company Info
  • How to use the Cron Job Monitor
  • Search and Labels
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Add Blacklist Monitor
  • v3 API
  • API – Edit Blacklist Monitor
  • v2 List Blacklist Monitors
  • Blacklist Check API

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.1 Beta
  • v0.9.9 Beta – Bulk Reports
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • v0.9.42 – Domain Blacklist Monitoring
  • v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
  • v0.9.7 Beta

17 Common Errors(11)

  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)
  • Connected, but no SMTP banner received within Xs
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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