01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• Create A Contact List
• SMS Notifications
• Pushover Notifications
• Twitter Direct Message Notifications
• SIGNL4 Integration
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Set rDNS or IP address as Label
• Blacklist Monitors Actions
• Initiate Manual Blacklist Check
• Auto Refresh Timer
• Blacklist Monitor Report

04 Uptime Monitor(74)

• Group Actions – Add/Replace/Remove Private Notes
• Categories
• Pause an Uptime Monitor
• How to order Categories
• Add private notes to your Uptime Monitors
• Network Diagnostics

05 Server Monitor(47)

• CPU Temperature Monitoring
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Outgoing PING
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Misconfigured Network Interface Name (PHP Agent)
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page
• How to order Categories
• Uptime Percentage Period (per status page)

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Pay via Stripe using your debit or credit card
• Invoices
• Upgrade your plan
• Account Credit
• Add a new Payment Method

08 White Label(11)

• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Configure White Label Reports

09 Support(10)

• In-House Support
• Which Support Desk Is This?
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts Access Levels
• Change Password
• Set An Avatar
• Blacklist monitor change notification threshold
• Sub-Account – Switch Account
• Inherit Password Protection

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• How do blacklist notifications work? When do I get notified?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer Bulk Blacklist Check?
• Why is Uptime Monitoring so important? Why should I do it?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• Blacklist Check vs. Blacklist Monitor
• How to track your uptime using HetrixTools
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 Set Bulk Report Announcement
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.5 Beta – White Label Reports
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• Announcing the new Blacklist Monitor pricing structure
• v0.9.16 Beta – (Non White Label) Public Reports Facelift

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known