01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(39)

• Webhook Authentication Token
• Slack Integration
• Telegram Integration – Channel Notifications
• Twitter Direct Message Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• PushBullet Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add An IP Block
• Add multiple entries at once
• Maximize Workspace
• Add An IP Range
• Export as Text
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(71)

• Alert Only After X Minutes Of Downtime
• Uptime Monitors Actions
• Domain Expiration Monitoring
• How is the uptime percentage calculated in your Uptime Reports
• SLA Uptime Calculator
• Quick PING

05 Server Monitor(43)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• HDD/SSD/NVMe Drive Health Monitor
• Debug Mode – Windows Agent
• Accessing Server Monitoring Data
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• How to order Categories
• Incident History
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page

07 Billing(24)

• Upgrade/Downgrade
• Suspension/Termination
• Generate Early Invoice
• Creating and Canceling Stripe Subscriptions
• Paying an Invoice with Account Credit
• Partial/Full White Label

08 White Label(11)

• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Add A White Label Domain Name

09 Support(10)

• Viewing Your Tickets
• Opening A Ticket
• Disable Bulk Report Title
• Which Support Desk Is This?
• In-House Support
• Ticket View

10 Settings(21)

• Sub-Accounts
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Dark Mode
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer custom packages?
• Why should I blacklist check & blacklist monitor my IPs?
• My IP (or domain) is blacklisted, how do I delist it?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• Adding your IPs to Microsoft Outlook SNDS
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Edit Blacklist Monitor
• Blacklist Check API
• API – Add Blacklist Monitor
• v1 Server Stats
• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.51 – Changelog
• v0.9.22 Beta – Repeated Alerts
• SMS Credits Price Reduction
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• Windows Server Monitoring Agent v2
• v0.9.9 Beta – Bulk Reports

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)