01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• SMS Credits
• Remove entry from Contact List
• Zenduty Integration
• How to group HetrixTools notifications using ilert
• SMS Notification Examples
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Notice Report Changes
• Blacklist Monitoring Webhook Notifications
• Show Only Blacklisted
• Change Blacklist Monitor Label
• View Blacklist Monitor Changes History

04 Uptime Monitor(73)

• Nameserver Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• Pagination & Monitors/Page
• Private/Public Uptime Reports
• SSL Monitoring
• Avoid PING False Positives

05 Server Monitor(46)

• Reboot Required Warning
• Set Resource Usage Warnings
• Install the HetrixTools Server Monitor Agent
• View Running Processes
• Debug Mode – Linux Agent
• Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Create Status Page

07 Billing(24)

• Account Credit
• Partial/Full White Label
• Reactivating a Terminated Order
• Pay via Stripe using Bitcoins
• Cancel Order / Downgrade to the Free plan
• Upgrade your plan

08 White Label(11)

• SSL Error Accessing White Label Report
• Fixed Header
• Default White Label Landing Page
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• We Need Your Feedback
• Ticket View
• Opening A Ticket
• Live Chat
• Disable Bulk Report Title
• Which Support Desk Is This?

10 Settings(21)

• Enable/Disable multiple logins into your account
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How do I access my Blacklist Reports?
• Why don’t you host your own Status Page?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why should I blacklist check & blacklist monitor my IPs?
• What payment methods do you accept?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime
• Markdown
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors
• API – Delete Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• API v3
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.66 – Location Fails Warning
• v0.9.62 – Changelog
• v0.9.56 – Changelog
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.2 Beta

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused