01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• SMS Notification Examples
• Slack Integration
• PagerDuty Integration
• How to group HetrixTools notifications using ilert
• Twitter Direct Message Notifications
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• View further blacklisting details in your reports
• View Blacklist Monitor Changes History
• Blacklist Monitors – Summary
• Blacklist Monitor Change History
• Configure Microsoft SNDS Monitoring

04 Uptime Monitor(74)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Uptime Monitor Report
• Alert Only After X Minutes Of Downtime
• Group Actions
• Cachebuster
• Sorting Uptime Monitors

05 Server Monitor(47)

• Install the HetrixTools Server Monitor Agent
• Server Monitor Color Indicators
• Uninstall the HetrixTools Server Monitor Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• Run Server Monitor Agent As Root
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• How to order Categories
• Remove monitors from a Status Page
• Incident History

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Upgrade your plan
• The Basic Package
• Suspension/Termination
• Remove a saved Payment Method

08 White Label(11)

• Add A White Label Domain Name
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Live Chat
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Blacklist Monitor Color Indicators
• Default Reports Per Page For Bulk Reports
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Dark Mode
• Activity Log

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My IP (or domain) is blacklisted, how do I delist it?
• How do I access my Uptime Reports?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API Keys
• v2 List Blacklist Monitors
• Blacklist Check Credits (also known as API Checks)
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.31 – Enhanced Maintenance Mode
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.1 Beta
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.2 Beta

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found