01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• Default Contact List
• Google Chat Integration
• HipChat Integration
• Remove entry from Contact List
• SMS Credits
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• How to delete entire IP block from Blacklist Monitoring
• Change Blacklist Monitor Label
• Autocomplete Search
• How to change Contact List
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(71)

• Pagination & Monitors/Page
• Difference between Location Fail Log and Network Diagnostics
• Website Uptime Monitoring – Accepted HTTP Codes
• How to enable SSL Verification for your Uptime Monitor
• Quick PING
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(46)

• Install the HetrixTools Server Monitor Agent
• Server Monitoring Resource Usage Webhook Notifications
• Why isn’t my network usage being collected?
• Filter Uptime Monitors Based on Current Warning Status
• Reinstall, Update, Remove The Server Monitor Agent
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(14)

• Add monitors to a Status Page
• Delete a Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Categories
• How to order Categories

07 Billing(24)

• Upgrade your plan
• Partial/Full White Label
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method
• How to receive Billing emails on a different address

08 White Label(11)

• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Live Chat
• Which Support Desk Is This?
• We Need Your Feedback
• Viewing Your Tickets

10 Settings(21)

• Set An Avatar
• Inherit Password Protection
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• Pingdom Alternative
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to track your uptime using HetrixTools
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• Using the API Relay
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.64 – The Basic Package
• Moscow Relocation API/Webhook Changes
• v0.9.36 – Timezone
• Changes to SMART test warnings and Group Actions
• v0.9.13 Beta – Ping Monitoring & Company Info
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused