01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Account Dashboard

02 Contact Lists(39)

• PushBullet Notifications
• Telegram Integration – Group Notifications
• Microsoft Teams Integration
• Twitter Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications
• ntfy.sh Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Set rDNS or IP address as Label
• Notice Report Changes
• Export as Text
• Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Ignore A Blacklist

04 Uptime Monitor(71)

• How to enable SSL Verification for your Uptime Monitor
• Categories
• Search Uptime Monitors
• Downtime Notes
• Show Monitored Target In Uptime Reports
• Cachebuster

05 Server Monitor(43)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Filter Uptime Monitors Based on Current Warning Status
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• View Running Processes
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(14)

• How to order Categories
• Categories
• Add an announcement to your Status Page
• Delete a Status Page
• How to remove Incident from Status Page
• Create Status Page

07 Billing(24)

• Account Credit
• Cancel Order / Downgrade to the Free plan
• Placing A New Order
• Why am I being double charged? [PayPal]
• Reactivating a Terminated Order
• The Basic Package

08 White Label(11)

• Fixed Header
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• Disable Bulk Report Title
• API Keys Access
• Opening A Ticket
• In-House Support
• Live Chat
• Ticket View

10 Settings(21)

• Set An Avatar
• Sub-Account – Switch Account
• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to buy SMS Credits?
• Can I have multiple HetrixTools accounts?
• How to edit White Label domain settings?
• Where can I see my Package Limits?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• How to use Quick PING
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• Understanding our APIs
• API Keys
• v1 Server Stats
• API Explorer
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.6 Beta
• v0.9.60 – Low SMS Credit Warnings
• v0.9.22 Beta – Repeated Alerts
• v0.9.58 – Changelog
• v0.9.9 Beta – Bulk Reports
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol