01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Webhook Authentication Token
• SMS Credits
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Microsoft Teams Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Show Only Blacklisted
• Auto Refresh Timer
• Meet The Interface
• Sorting Blacklist Monitors
• Ignore A Blacklist

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• Schedule Maintenance
• Copy Settings
• Uptime Monitoring Nodes Status
• Add a Website Uptime Monitor
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• Install the macOS Server Monitoring Agent
• Configure CPU Temperature Warnings
• What is Server Monitoring?
• Multiple Disks Support
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Add monitors to a Status Page
• Incident History

07 Billing(24)

• Invoices
• Turn on/off automatic payments
• Remove a saved Payment Method
• Partial/Full White Label
• Placing A New Order
• The Basic Package

08 White Label(11)

• Configure White Label Reports
• Fixed Header
• Accessing Your White Label Reports
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Sub-Accounts Access Levels
• Change Password

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• Do you offer Bulk Blacklist Check?
• Where can I see my Package Limits?
• mxtoolbox alternative?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.64 – The Basic Package
• v0.9.4 Beta – Ignoring RBLs
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.75 – Mattermost Notifications
• Moscow Relocation API/Webhook Changes

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)