01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(42)

• Telegram Integration – Channel Notifications
• Jira Integration
• SMS Credits
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How do Contact Lists work?
• Missed ntfy notifications when using the public ntfy.sh server

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Block View
• Meet The Interface
• Bookmarks
• Blacklist Monitors Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(74)

• Quick PING
• Group Actions – Add/Replace/Remove Private Notes
• Schedule Maintenance
• Search Cloud
• How to enable SSL Verification for your Uptime Monitor
• Schedule Recurring Maintenance

05 Server Monitor(48)

• Misconfigured Network Interface Name (PHP Agent)
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Misconfigured Network Interface Name
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• What to do if the Server Monitoring Agent isn’t sending any data?
• Outgoing PING

06 Status Pages(15)

• Create Status Page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Incident History

07 Billing(25)

• The Basic Package
• Remove a saved Payment Method
• Reactivating a Terminated Order
• Add a new Payment Method
• Account Credit
• Placing A New Order

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive

09 Support(10)

• We Need Your Feedback
• Which Support Desk Is This?
• API Key Scope
• In-House Support
• Disable Bulk Report Title
• Viewing Your Tickets

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Sub-Accounts Access Levels
• Timezone
• Show monitor labels in your Blacklist Reports
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• How are your Uptime Monitoring statistics calculated?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why don’t you host your own Status Page?
• My blacklist monitors check-up time is too much apart. What to do?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• How to set up Keyword Monitoring
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• API Uptime Monitor Maintenance Mode
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• v1 Server Stats

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• Abusix blacklists added to HetrixTools
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.58 – Changelog
• v0.9.22 Beta – Repeated Alerts

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)