01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(42)

• Create A Contact List
• Slack Integration
• SMS Notification Examples
• Server Monitoring Resource Usage Webhook Notifications
• ilert Integration
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitors Actions
• Autocomplete Search
• Add extra monitors to your order
• How to change Contact List
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• Cachebuster
• Categories
• How to edit Uptime Monitor’s advanced settings
• Here’s how Maintenance Mode affects your Uptime Reports
• Avoid PING False Positives
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(48)

• Accessing Server Monitoring Data
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Monitor Agent Requirements & Compatibility
• What data does the Server Monitor Agent collect?
• Reboot Required Warning
• CloudLinux Data Collection Issues

06 Status Pages(15)

• How to order Categories
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Categories
• Delete a Status Page
• Create Status Page

07 Billing(25)

• Change Billing Cycle
• Account Credit
• Invoices
• Placing A New Order
• Creating and Canceling Stripe Subscriptions
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• Accessing Your White Label Reports
• Configure White Label Reports
• Fixed Header
• Embed White Label Status Pages and Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• We Need Your Feedback
• Live Chat
• Opening A Ticket
• In-House Support

10 Settings(21)

• Sub-Accounts
• Set An Avatar
• Inherit Password Protection
• Close Account
• Activity Log
• Change Password

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• What payment methods do you accept?
• How do I access my Blacklist Reports?
• How to edit White Label domain settings?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list
• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode
• Using the API Relay
• v3 API

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.37 – Downtime Diagnostics
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.63 – Telegram Integration
• v0.9.54 – Changelog
• v0.9.6 Beta – Uptime Monitoring

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure