01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status

02 Contact Lists(42)

• Twitter Direct Message Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• ntfy.sh Notifications
• Do Not Disturb Schedule
• SMS Notifications
• HipChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Enable Blacklist Monitor Plain Text Email Notifications
• Auto Refresh Timer
• Notice Report Changes
• Add A Domain Name
• Pagination & Monitors/Page
• Add multiple entries at once

04 Uptime Monitor(74)

• Repeated Alerts
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Add private notes to your Uptime Monitors
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Filter Uptime Monitors
• Pause an Uptime Monitor

05 Server Monitor(48)

• Update the Linux Server Monitoring Agent
• Debug Mode – Linux Agent
• Server Monitor Color Indicators
• Installing the Windows Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• View Running Processes

06 Status Pages(15)

• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Create Status Page
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)

07 Billing(25)

• Pay invoice via Stripe Checkout
• Upgrade your plan
• Reactivating a Terminated Order
• Generate Early Invoice
• Turn on/off automatic payments
• Upgrade/Downgrade

08 White Label(11)

• Partial/Full White Label
• Fixed Header
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive

09 Support(10)

• Live Chat
• Disable Bulk Report Title
• API Key Scope
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets

10 Settings(21)

• Dark Mode
• Blacklist monitor change notification threshold
• Default Reports Per Page For Bulk Reports
• Activity Log
• Show monitor labels in your Blacklist Reports
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to edit White Label domain settings?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Do you offer Bulk Blacklist Check?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• Understanding API Limits
• Using the API Relay
• v2 Set Bulk Report Announcement
• v3 API
• Blacklist Check Credits (also known as API Checks)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.69 – Changelog
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• ‘Featured Clients’ on our website
• Required activity increased from 30 days to 90 days + Basic package discontinued
• Changes in our Uptime Webhook Notifications
• v0.9.2 Beta

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small