01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(40)

• SMS Credits
• Splunk/VictorOps Integration
• Remove entry from Contact List
• Google Chat Integration
• Server Monitoring Resource Usage Webhook Notifications
• How do Contact Lists work?

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Blacklist Monitors Actions
• Auto Refresh Timer
• View Blacklist Monitor Changes History
• Blacklist Monitor Color Indicators
• Maximize Workspace

04 Uptime Monitor(74)

• Difference between Location Fail Log and Network Diagnostics
• SSL Certificate Expiration Date Monitoring
• Add extra monitors to your order
• Sorting Uptime Monitors
• Add a Website Uptime Monitor
• How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(47)

• Why isn’t my network usage being collected?
• Misconfigured Network Interface Name
• Where do I find the SID (Server Monitor ID)?
• Install the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Delete a Status Page
• Incident History
• Create Status Page
• How to order Categories
• Remove monitors from a Status Page

07 Billing(24)

• Account Credit
• Paying an Invoice with Account Credit
• Your Orders/Services
• Creating and Canceling Stripe Subscriptions
• Invoices
• What Billing Software Is This?

08 White Label(11)

• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Ticket View
• Which Support Desk Is This?
• API Keys Access
• In-House Support

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why don’t you host your own Status Page?
• Why should I blacklist check & blacklist monitor my IPs?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• Using the API Relay
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.42 – Domain Blacklist Monitoring
• v0.9.32 – Bulk Report Announcements
• Affiliate Program changes starting with 1st of December 2016
• v0.9.69 – Changelog
• UCEPROTECT-Level3
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)