01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• SMS Credits
• Remove entry from Contact List
• Slack Integration
• HipChat Integration
• PagerDuty Integration
• Google Chat Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Enable Blacklist Monitor Plain Text Email Notifications
• Add multiple entries at once
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Monitored Blacklists
• Notice Report Changes

04 Uptime Monitor(71)

• Add a SMTP Monitor
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• How do we perform Uptime Monitoring network changes
• Uptime Monitoring Nodes Status
• Private/Public Uptime Reports
• SSL Monitoring

05 Server Monitor(43)

• Enable Server Monitor Agent Debugging
• Server Monitoring Resource Usage Webhook Notifications
• Uninstall the HetrixTools Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?
• Using the Server Monitoring Relay
• View Running Processes

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• How to order Categories
• Remove monitors from a Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report

07 Billing(24)

• The Basic Package
• Upgrade your plan
• Pay via Stripe using Bitcoins
• Cancel Order / Downgrade to the Free plan
• Reactivating a Terminated Order
• Your Orders/Services

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Fixed Header
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Default White Label Landing Page

09 Support(10)

• We Need Your Feedback
• Ticket View
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(21)

• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime percentage calculation
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• Do you offer blacklist delisting assistance?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How many uptime monitoring locations should I select?
• Can I have multiple HetrixTools accounts?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Uptime Monitoring For Display
• How to fill in your Company Info
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• API Keys
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Schedule Recurring Maintenance
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.8.2 Beta
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.39 – WebHook Notifications
• v0.9.45 – 6 New Uptime Monitoring Locations

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR