01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Live Queue Status
• Account Dashboard
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(40)

• Discord Integration
• SMS Notifications
• RocketChat Integration
• Google Chat Integration
• Remove entry from Contact List
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add A Domain Name
• Change Blacklist Monitor Label
• View Blacklist Monitor Changes History
• Pagination & Monitors/Page
• Queue Priority
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• SLA Uptime Calculator
• Categories
• Meet The Interface
• Location Fail Log
• Group Actions

05 Server Monitor(46)

• Run Server Monitor Agent As Root
• Set Resource Usage Warnings
• Reboot Required Warning
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Install the HetrixTools Server Monitor Agent
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Incident History
• How to remove Incident from Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add extra monitors to your order
• Remove a saved Payment Method
• Change Billing Cycle
• The Basic Package
• Reactivating a Terminated Order
• What Billing Software Is This?

08 White Label(11)

• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Default White Label Landing Page

09 Support(10)

• Opening A Ticket
• We Need Your Feedback
• Live Chat
• Viewing Your Tickets
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Activity Log

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Do you offer custom packages?
• What is Uptime Monitoring?
• How many uptime monitoring locations should I select?
• Can you reset my Uptime Monitoring stats?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• Using the API Relay
• API – Edit Blacklist Monitor
• API Keys
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• Schedule Recurring Maintenance
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.33 – Dynamic Delisting Links
• v0.9.45 – 6 New Uptime Monitoring Locations
• Linux Server Monitoring Agent v2

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled