• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Free Accounts Inactivity
  • Top Notifications
  • Quick Whois Search
  • Live Queue Status
  • Say NO To Pageloads

02 Contact Lists(40)

  • ntfy.sh Notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • How do Contact Lists work?
  • How to group HetrixTools notifications using ilert
  • Pushover Notifications
  • Remove entry from Contact List

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Autocomplete Search
  • Search Cloud
  • Pagination & Monitors/Page
  • Add extra monitors to your order
  • Blacklist Monitors Actions
  • Add An IP Range

04 Uptime Monitor(73)

  • Edit Uptime Monitor
  • Group Actions – Add/Replace/Remove Private Notes
  • Enable Uptime Monitor Plain Text Email Notifications
  • Pause an Uptime Monitor
  • Add a Server Agent Monitor (Heartbeat Monitor)
  • Search Cloud

05 Server Monitor(46)

  • Why isn’t my network usage being collected?
  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)
  • Misconfigured Network Interface Name
  • Uninstall the HetrixTools Server Monitor Agent
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

  • Categories
  • How to create a beautiful Uptime Status page
  • Remove monitors from a Status Page
  • Protect your Status Page with a Password
  • How to remove Incident from Status Page
  • Create a Status Page using Group Actions

07 Billing(24)

  • Invoices
  • Remove a saved Payment Method
  • Change Billing Cycle
  • Creating and Canceling Stripe Subscriptions
  • Upgrade your plan
  • Generate Early Invoice

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Embed White Label Status Pages and Reports
  • Default White Label Landing Page
  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • Disable Bulk Report Title
  • In-House Support
  • Ticket View
  • Which Support Desk Is This?
  • We Need Your Feedback
  • API Keys Access

10 Settings(21)

  • Show monitor labels in your Blacklist Reports
  • Close Account
  • Blacklist Monitor Color Indicators
  • Stack blacklist monitor notifications for X hours
  • Inherit Password Protection
  • Timezone

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • What to do after following the Delist links?
  • How do I access my Uptime Reports?
  • How to do a Blacklist Check?
  • How to edit White Label domain settings?
  • How to remove a monitored Service from multiple servers?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • Blacklist Check vs. Blacklist Monitor
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Filter Based On RBL
  • The importance of ordering your monitors list
  • How to fill in your Company Info

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v2 List Blacklist Monitors
  • API Keys
  • API Uptime Monitor Maintenance Mode
  • Understanding API Limits
  • Blacklist Check API
  • API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.8r2 Beta – sorbs.net false positive
  • UCEPROTECT-Level3
  • v0.9.15 Beta – bad.psky.me RBL added
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • v0.9.64 – The Basic Package
  • v0.9.77 – Server Agent Monitor

17 Common Errors(11)

  • Error 7: Failed to connect to <target>: Connection refused
  • Connected, but no SMTP banner received within Xs
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 28: Connection timed out after X milliseconds (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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