01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard

02 Contact Lists(42)

• How to ping a User or Role in your Discord notifications
• PushBullet Notifications
• ntfy.sh Notifications
• Server Monitoring Resource Usage Webhook Notifications
• Create A Contact List
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Add Your First Blacklist Monitor
• Difference between Microsoft SNDS Lists on HetrixTools
• Filter Monitors Based on Recent Changes
• Meet The Interface
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(74)

• Pause an Uptime Monitor
• Avoid Getting Our IPs Blocked
• Quick PING
• Filter Uptime Monitors
• Add private notes to your Uptime Monitors
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Server Monitor Agent Requirements & Compatibility
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Update the Linux Server Monitoring Agent
• Multiple Disks Support

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Categories
• How to order Categories
• Add an announcement to your Status Page

07 Billing(25)

• Suspension/Termination
• Placing A New Order
• Upgrade your plan
• Why am I being double charged? [PayPal]
• The Basic Package
• Reactivating a Terminated Order

08 White Label(11)

• Configure White Label Reports
• Add A White Label Domain Name
• Fixed Header
• White Label is not package exclusive
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• In-House Support
• API Key Scope
• Disable Bulk Report Title
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Set An Avatar
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account
• Uptime Percentage Period (account-wide)
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Do you offer blacklist delisting assistance?
• Where can I see my Package Limits?
• Pingdom Alternative
• Why don’t you host your own Status Page?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS
• Markdown
• The importance of ordering your monitors list
• How to fill in your Company Info
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• v1 Server Stats
• API Keys
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• API – Delete Uptime Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Microsoft SNDS Changes [July 2026]
• v0.9.62 – Changelog

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)