01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Webhook Authentication Token
• Pushover Notifications
• Create A Contact List
• Telegram Integration – Direct Message Notifications
• SMS Notifications
• Slack Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Dedicated Queue
• Pagination & Monitors/Page
• Blacklist Monitor Report
• Monitored Blacklists
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(73)

• Search Uptime Monitors
• SLA Uptime Calculator
• SSL Monitoring
• Filter Uptime Monitors
• Auto Refresh Timer
• Add a Website Uptime Monitor

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Filter Uptime Monitors Based on Current Warning Status
• Software RAID Monitoring
• Server Agent – Custom Variables
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• How to remove Incident from Status Page
• Delete a Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Generate Early Invoice
• Add extra monitors to your order
• Placing A New Order
• The Basic Package
• Reactivating a Terminated Order
• How to receive Billing emails on a different address

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Partial/Full White Label

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Opening A Ticket
• We Need Your Feedback
• Disable Bulk Report Title
• Which Support Desk Is This?

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Timezone
• Blacklist monitor change notification threshold
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Can I have multiple HetrixTools accounts?
• Does your Uptime Monitor check from all of the locations simultaneously?
• What to do after following the Delist links?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys
• v2 Set Bulk Report Announcement
• API v3
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.33 – Dynamic Delisting Links
• Changes to SMART test warnings and Group Actions
• v0.9.55 – Changelog
• v0.9.77 – Server Agent Monitor
• Schedule Recurring Maintenance
• v0.9.15 Beta – bad.psky.me RBL added

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known