01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Zenduty Integration
• Phone call notifications
• Uptime Monitoring Webhook Notifications
• SMS Notifications
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Configure Microsoft SNDS Monitoring
• Add multiple entries at once
• Select multiple monitors at once with SHIFT+Click
• Change Blacklist Monitor Label
• Bookmarks

04 Uptime Monitor(73)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Group Actions – Add/Replace/Remove Private Notes
• Search Uptime Monitors
• Difference between Location Fail Log and Network Diagnostics
• Uptime Monitoring IP Addresses
• Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

• Debug Mode – Linux Agent
• CloudLinux Data Collection Issues
• Resource Usage Privacy
• Misconfigured Network Interface Name
• Software RAID Monitoring
• View Running Processes

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Create Status Page
• How to order Categories

07 Billing(24)

• Partial/Full White Label
• Remove a saved Payment Method
• Account Credit
• Add extra monitors to your order
• The Basic Package
• Add a new Payment Method

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• We Need Your Feedback
• In-House Support
• Viewing Your Tickets
• Ticket View

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Dark Mode
• Blacklist monitor change notification threshold
• Timezone

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• Why is Uptime Monitoring so important? Why should I do it?
• Why should I blacklist check & blacklist monitor my IPs?
• How do blacklist notifications work? When do I get notified?
• My IP (or domain) is blacklisted, how do I delist it?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to use Quick PING
• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• v1 Server Stats
• API Keys
• API – Delete Uptime Monitor
• API – Delete Blacklist Monitor
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• Introducing Phone Call Notifications
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• HetrixTools Documentation

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found