• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Quick Whois Search
  • Account Dashboard
  • Live Detected Outages
  • Free Accounts Inactivity
  • Say NO To Pageloads

02 Contact Lists(40)

  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Google Chat Integration
  • PagerDuty Integration
  • SMS Credits
  • Webhook Authentication Token
  • RocketChat Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Report
  • View Blacklist Monitor Changes History
  • Show Only Blacklisted
  • Add An IP Block
  • Blacklist Monitors Actions
  • How to change Contact List

04 Uptime Monitor(73)

  • Filter Uptime Monitors
  • Add a Server Agent Monitor (Heartbeat Monitor)
  • How to whitelist our Uptime Monitoring Nodes in CSF
  • Clone an Uptime Monitor
  • SSL Certificate Expiration Date Monitoring
  • Avoid PING False Positives

05 Server Monitor(46)

  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Resource Usage Privacy
  • Using the Server Monitoring Relay
  • Enable Server Monitor Agent Debugging
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

  • Add an announcement to your Status Page
  • Delete a Status Page
  • Add monitors to a Status Page
  • Uptime Percentage Period (per status page)
  • How to create a beautiful Uptime Status page
  • Remove monitors from a Status Page

07 Billing(24)

  • Remove a saved Payment Method
  • Pay via Stripe using your debit or credit card
  • Invoices
  • Upgrade your plan
  • Change Billing Cycle
  • Generate Early Invoice

08 White Label(11)

  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Fixed Header
  • Accessing Your White Label Reports
  • Configure DNS settings for your White Label Domain
  • Default White Label Landing Page

09 Support(10)

  • Disable Bulk Report Title
  • In-House Support
  • API Keys Access
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • We Need Your Feedback

10 Settings(21)

  • Stack blacklist monitor notifications for X hours
  • Account Settings
  • Default Reports Per Page For Bulk Reports
  • Uptime Percentage Period (account-wide)
  • Activity Log
  • Set An Avatar

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Earnings Calculator
  • Withdraw Earnings
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Do you offer blacklist delisting assistance?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • What to do after following the Delist links?
  • Why should I blacklist check & blacklist monitor my IPs?
  • What payment methods do you accept?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • The importance of ordering your monitors list
  • Debugging the issues which caused your downtime
  • Search and Labels
  • Adding your IPs to Microsoft Outlook SNDS
  • Markdown
  • Delisting your blacklisted IPs

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Delete Blacklist Monitor
  • API – Add Blacklist Monitor
  • API Keys
  • Blacklist Check API
  • v1 Server Stats

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.17 Beta – PushBullet / PushOver / Slack Integration
  • v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • Changes in our Uptime Webhook Notifications
  • Multiple White Label Domains
  • v0.9.6 Beta – Uptime Monitoring

17 Common Errors(9)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: Name or service not known
  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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