01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity
• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• SIGNL4 Integration
• How to ping a User or Role in your Discord notifications
• How do Contact Lists work?
• HipChat Integration
• Default Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Search Blacklist Monitors
• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitors – Summary
• Filter Based On RBLs
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(71)

• Avoid Getting Our IPs Blocked
• Group Actions
• Domain Expiration Date Appears Incorrect
• Categories
• Select multiple monitors at once with SHIFT+Click
• Nameserver Monitoring

05 Server Monitor(46)

• View Running Processes
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitoring Resource Usage Webhook Notifications
• Using the Server Monitoring Relay
• Resource Usage Privacy
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(14)

• Add Twitter Feed to Bulk Report
• Delete a Status Page
• How to order Categories
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions

07 Billing(24)

• How to receive Billing emails on a different address
• Account Credit
• Add a new Payment Method
• Suspension/Termination
• Reactivating a Terminated Order
• Partial/Full White Label

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• Partial/Full White Label
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive

09 Support(10)

• API Keys Access
• Live Chat
• In-House Support
• Opening A Ticket
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Change Password
• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My IP (or domain) is blacklisted, how do I delist it?
• How can I contact a blacklist’s owners?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.5 Beta
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.63 – Telegram Integration
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports

17 Common Errors(8)

• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused