01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Live Detected Outages

02 Contact Lists(40)

• PagerDuty Integration
• Opsgenie Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Google Chat Integration
• How to group HetrixTools notifications using ilert
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Dedicated Queue
• View further blacklisting details in your reports
• Add extra monitors to your order
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitor Color Indicators

04 Uptime Monitor(72)

• Maximize Workspace
• Domain Expiration Date Appears Incorrect
• Copy Settings
• Add extra monitors to your order
• Cachebuster
• Nameserver Monitoring

05 Server Monitor(46)

• ZFS Health Monitoring
• Install the HetrixTools Server Monitor Agent
• Server Agent – Custom Variables
• Reboot Required Warning
• What data does the Server Monitor Agent collect?
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Create Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Placing A New Order
• Turn on/off automatic payments
• Account Credit
• Partial/Full White Label
• The Basic Package
• Add a new Payment Method

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• Opening A Ticket
• We Need Your Feedback
• In-House Support
• Viewing Your Tickets
• Disable Bulk Report Title
• API Keys Access

10 Settings(21)

• Sub-Accounts
• Activity Log
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Close Account
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why don’t you host your own Status Page?
• How to edit White Label domain settings?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why should I blacklist check & blacklist monitor my IPs?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to fill in your Company Info
• How to use the Cron Job Monitor
• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Delete Blacklist Monitor
• API v3
• Using the API Relay
• v2 List Blacklist Monitors
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.54 – Changelog
• ‘Featured Clients’ on our website
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.47 – Changelog
• v0.9.38 – Categories

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol