01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• Remove entry from Contact List
• SMS Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PushBullet Notifications
• Telegram Integration – Channel Notifications
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Block View
• Show Only Blacklisted
• Blacklist Monitor Color Indicators
• Add An IP Range
• View further blacklisting details in your reports
• Blacklist Monitors Actions

04 Uptime Monitor(73)

• Sorting Uptime Monitors
• Add a SMTP Monitor
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Website Uptime Monitoring – Accepted HTTP Codes
• Uptime Monitor Report
• How do we perform Uptime Monitoring network changes

05 Server Monitor(46)

• View Running Processes
• Enable Server Monitor Agent Debugging
• Where do I find the SID (Server Monitor ID)?
• Server Monitor Agent Settings
• Server Monitoring Agent – Install Templates
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Categories
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions

07 Billing(24)

• What Billing Software Is This?
• Reactivating a Terminated Order
• Generate Early Invoice
• Upgrade your plan
• Upgrade/Downgrade
• Account Credit

08 White Label(11)

• Configure White Label Reports
• Partial/Full White Label
• Accessing Your White Label Reports
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Live Chat
• Ticket View
• Opening A Ticket
• Disable Bulk Report Title

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Timezone
• Dark Mode
• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• Can I have multiple HetrixTools accounts?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer free trials?
• My blacklist monitors check-up time is too much apart. What to do?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools
• How to set up Keyword Monitoring
• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Using the API Relay
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.66 – Location Fails Warning
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.7 Beta
• v0.9.62 – Changelog
• v0.9.48 – Changelog

17 Common Errors(9)

• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol