01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search
• Live Queue Status

02 Contact Lists(40)

• Remove entry from Contact List
• How to ping a User or Role in your Discord notifications
• SMS Notification Examples
• Telegram Integration – Direct Message Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Sorting Blacklist Monitors
• Notice Report Changes
• Add An IP Block
• Export as Text
• Blacklist Monitors Actions

04 Uptime Monitor(74)

• Pinned Uptime Monitors
• Group Actions – Add/Replace/Remove Private Notes
• Filter Uptime Monitors
• Group Actions
• Clone an Uptime Monitor
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(47)

• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Requirements & Compatibility
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Agent Settings
• Reinstall, Update, Remove The Server Monitor Agent
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Incident History
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Categories

07 Billing(24)

• Pay via Stripe using Bitcoins
• Change Billing Cycle
• Paying an Invoice with Account Credit
• Partial/Full White Label
• Suspension/Termination
• Your Orders/Services

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• Viewing Your Tickets
• Ticket View
• Live Chat
• Opening A Ticket
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Blacklist monitor change notification threshold
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer Bulk Blacklist Check?
• Why should I blacklist check & blacklist monitor my IPs?
• Why is Uptime Monitoring so important? Why should I do it?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor
• API v3
• v1 Server Stats
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.47 – Changelog
• Introducing Phone Call Notifications

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused