01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Live Queue Status
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Group Notifications
• Google Chat Integration
• RocketChat Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Channel Notifications
• Splunk/VictorOps Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Delete Multiple Blacklist Monitors
• Select multiple monitors at once with SHIFT+Click
• Paid vs. Free – Blacklist Monitoring Email Reports
• Autocomplete Search
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• Difference between Location Fail Log and Network Diagnostics
• Autocomplete Search
• Meet The Interface
• Location Fail Log
• Uptime Monitoring – WebSnapshots

05 Server Monitor(46)

• Set Resource Usage Warnings
• Ignore certain Network Interfaces for Server Monitoring Agent
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• How to install S.M.A.R.T. (smartmontools) on your server
• Install the macOS Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Categories
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Suspension/Termination
• Upgrade/Downgrade
• Add a new Payment Method
• Paying an Invoice with Account Credit
• Placing A New Order
• Change Billing Cycle

08 White Label(11)

• Fixed Header
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Accessing Your White Label Reports
• Default White Label Landing Page

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• API Keys Access
• We Need Your Feedback
• Viewing Your Tickets
• Ticket View

10 Settings(21)

• Set An Avatar
• Sub-Accounts Access Levels
• Close Account
• Show monitor labels in your Blacklist Reports
• Account Settings
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why is Uptime Monitoring so important? Why should I do it?
• Can I have multiple HetrixTools accounts?
• Why did HetrixTools blacklist my Domain or IP address?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Markdown
• Uptime Monitoring For Display
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• v1 Get Server Agent ID (SID)
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• Understanding API Limits
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.7 Beta

17 Common Errors(10)

• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR