01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• Microsoft Teams Integration
• SMS Notification Examples
• HipChat Integration
• SMS Credits
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add A Domain Name
• Select multiple monitors at once with SHIFT+Click
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Show Only Blacklisted
• Daily/Weekly Blacklist Monitoring Reports
• Dedicated Queue

04 Uptime Monitor(73)

• Edit Uptime Monitor
• Add private notes to your Uptime Monitors
• Set Domain Expiration Date Manually
• Add a Website Uptime Monitor
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Network Diagnostics

05 Server Monitor(46)

• Server Agent – Custom Variables
• How to install S.M.A.R.T. (smartmontools) on your server
• Where do I find the SID (Server Monitor ID)?
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Incident History
• Create Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Add extra monitors to your order
• Add a new Payment Method
• Pay via Stripe using your debit or credit card
• Upgrade your plan
• Placing A New Order
• Generate Early Invoice

08 White Label(11)

• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Partial/Full White Label

09 Support(10)

• In-House Support
• Ticket View
• We Need Your Feedback
• Live Chat
• API Keys Access
• Which Support Desk Is This?

10 Settings(21)

• Close Account
• Sub-Accounts
• Change Password
• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• How can I contact a blacklist’s owners?
• mxtoolbox alternative?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer blacklist delisting assistance?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to create a beautiful Uptime Status page
• Uptime Monitoring For Display
• How to fill in your Company Info
• The importance of ordering your monitors list
• Delisting your blacklisted IPs

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• Understanding our APIs
• API Explorer
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.4 Beta – Ignoring RBLs
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• Affiliate Program changes starting with 1st of December 2016
• Announcing the new Blacklist Monitor pricing structure
• v0.9.8r2 Beta – sorbs.net false positive

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled