01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search

02 Contact Lists(42)

• Slack Integration
• Pushover Notifications
• Webhook Authentication Token
• ilert Integration
• Phone call notifications
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• View further blacklisting details in your reports
• Group Actions
• Sorting Blacklist Monitors
• Blacklist Monitors – Summary
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(74)

• Add a Website Uptime Monitor
• Meet The Interface
• Network Diagnostics
• Autocomplete Search
• Uptime Monitoring Nodes Status
• OneClick Maintenance Mode

05 Server Monitor(47)

• Server Monitor Agent Requirements & Compatibility
• Resource Usage Privacy
• Configure CPU Temperature Warnings
• Misconfigured Network Interface Name (PHP Agent)
• Multiple Disks Support
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• How to order Categories
• Categories
• Incident History
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Suspension/Termination
• Add extra monitors to your order
• Pay via Stripe using your debit or credit card
• Reactivating a Terminated Order
• Change Billing Cycle
• Placing A New Order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Configure White Label Reports
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• White Label is not package exclusive

09 Support(10)

• API Keys Access
• We Need Your Feedback
• Which Support Desk Is This?
• Opening A Ticket
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable/Disable multiple logins into your account
• Set An Avatar
• Sub-Accounts
• Sub-Accounts Access Levels
• Timezone
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• Pingdom Alternative
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why did HetrixTools blacklist my Domain or IP address?
• How to do a Blacklist Check?
• My blacklist check results differ from my blacklist monitoring results. Why?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• New Server Monitoring Agent Released [v1.05]
• v0.9.51 – Changelog
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)