01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search
• Live Queue Status

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Create A Contact List
• HipChat Integration
• SMS Credits
• Google Chat Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Paid vs. Free – Blacklist Monitoring Email Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Search Blacklist Monitors
• Group Actions
• Add An IP Block

04 Uptime Monitor(72)

• Pause an Uptime Monitor
• Domain Expiration Monitoring
• Uptime Monitoring IP Addresses
• Pagination & Monitors/Page
• Website Uptime Monitoring – Accepted HTTP Codes
• Private/Public Uptime Reports

05 Server Monitor(46)

• Where do I find the SID (Server Monitor ID)?
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Filter Uptime Monitors Based on Current Warning Status
• What is Server Monitoring?
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Incident History
• Categories
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password

07 Billing(24)

• Change Billing Cycle
• What Billing Software Is This?
• Why am I being double charged? [PayPal]
• Suspension/Termination
• Add a new Payment Method
• Add extra monitors to your order

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Fixed Header
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• We Need Your Feedback
• In-House Support
• Viewing Your Tickets
• Opening A Ticket
• Which Support Desk Is This?

10 Settings(21)

• Blacklist monitor change notification threshold
• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account
• Sub-Accounts
• Timezone
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• What to do after following the Delist links?
• How can I remove or edit the label of multiple monitors at once?
• Why did HetrixTools blacklist my Domain or IP address?
• Why don’t you host your own Status Page?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• API Explorer
• API – Delete Uptime Monitor
• v1 Server Stats
• Understanding API Limits
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.1 Beta
• Schedule Recurring Maintenance
• v0.9.58 – Changelog
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Affiliate Program changes starting with 1st of December 2016

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol