01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• ntfy.sh Notifications
• Server Monitoring Resource Usage Webhook Notifications
• Opsgenie Integration
• Create A Contact List
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Dedicated Queue
• Set rDNS or IP address as Label
• Blacklist Monitor Report
• Queue Priority
• Blacklist Monitors Actions

04 Uptime Monitor(73)

• Advanced cron job monitoring
• Alert Only After X Minutes Of Downtime
• Group Actions
• Select multiple monitors at once with SHIFT+Click
• Add a PING/Service Uptime Monitor
• Filter Uptime Monitors Based on Current Warning Status

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Debug Mode – Linux Agent
• Outgoing PING
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Create Status Page
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Incident History
• Add monitors to a Status Page

07 Billing(24)

• Change Billing Cycle
• Upgrade/Downgrade
• Invoices
• Add extra monitors to your order
• Generate Early Invoice
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• Add A White Label Domain Name
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Disable Bulk Report Title
• We Need Your Feedback
• API Keys Access
• Viewing Your Tickets

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Inherit Password Protection
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Change Password

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to buy SMS Credits?
• Why should I blacklist check & blacklist monitor my IPs?
• How to do a Blacklist Check?
• How to edit White Label domain settings?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• API – Edit Blacklist Monitor
• Blacklist Check API
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.64 – The Basic Package
• v0.9.69 – Changelog
• v0.8.7 Beta
• Changes in our Uptime Webhook Notifications
• v0.9.1 Beta
• v0.9.36 – Timezone

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused