• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Top Notifications
  • Live Queue Status
  • Account Dashboard
  • Live Detected Outages
  • Say NO To Pageloads

02 Contact Lists(40)

  • HipChat Integration
  • How to ping a User or Role in your Discord notifications
  • SMS Credits
  • Uptime Monitoring Webhook Notifications
  • Low SMS Credit Warnings
  • Remove entry from Contact List

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Add A Domain Name
  • Delete Multiple Blacklist Monitors
  • Monitored Blacklists
  • Select multiple monitors at once with SHIFT+Click
  • Pagination & Monitors/Page
  • View Blacklist Monitor Changes History

04 Uptime Monitor(71)

  • Avoid PING False Positives
  • Enable Uptime Monitor Plain Text Email Notifications
  • How to order Categories
  • Domain Expiration Date Appears Incorrect
  • Location Fail Log
  • Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(43)

  • CloudLinux Data Collection Issues
  • Configure CPU Temperature Warnings
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Filter Uptime Monitors Based on Current Warning Status
  • Accessing Server Monitoring Data
  • Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(14)

  • Embed Status Page On WHMCS Network Status
  • Categories
  • Remove monitors from a Status Page
  • Incident History
  • Create a Status Page using Group Actions
  • Add monitors to a Status Page

07 Billing(24)

  • Invoices
  • Why am I being double charged? [PayPal]
  • Remove a saved Payment Method
  • Cancel Order / Downgrade to the Free plan
  • Change Billing Cycle
  • Your Orders/Services

08 White Label(11)

  • Accessing Your White Label Reports
  • Configure DNS settings for your White Label Domain
  • Partial/Full White Label
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain

09 Support(10)

  • API Keys Access
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support
  • We Need Your Feedback
  • Which Support Desk Is This?
  • Viewing Your Tickets

10 Settings(21)

  • Blacklist monitor change notification threshold
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Inherit Password Protection
  • Stack blacklist monitor notifications for X hours
  • Change Password
  • Sub-Accounts

11 Affiliate Program(6)

  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earnings Calculator
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • Where can I see my Package Limits?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • How to do a Blacklist Check?
  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Do you offer custom packages?
  • Pingdom Alternative

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to fill in your Company Info
  • Delisting your blacklisted IPs
  • How to track your uptime using HetrixTools
  • Blacklist Check vs. Blacklist Monitor
  • How to set up Keyword Monitoring
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Understanding API Limits
  • API – Edit Blacklist Monitor
  • v2 Set Bulk Report Announcement
  • API – Add Blacklist Monitor
  • API – Delete Uptime Monitor
  • API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • UCEPROTECT-Level3
  • v0.9.42 – Domain Blacklist Monitoring
  • v0.9.6 Beta – Uptime Monitoring
  • v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • v0.9.66 – Location Fails Warning

17 Common Errors(8)

  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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