01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search
• Top Notifications

02 Contact Lists(42)

• Webhook Authentication Token
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Jira Integration
• How do Contact Lists work?
• Splunk/VictorOps Integration
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Meet The Interface
• Queue Priority
• Blacklist Monitor Color Indicators
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(74)

• Sorting Uptime Monitors
• How is the uptime percentage calculated in your Uptime Reports
• Enable Uptime Monitor Plain Text Email Notifications
• Search Cloud
• Clone an Uptime Monitor
• How to edit Uptime Monitor’s advanced settings

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• What is Server Monitoring?
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitor Agent Requirements & Compatibility
• HDD/SSD/NVMe Drive Health Monitor
• Update the Linux Server Monitoring Agent

06 Status Pages(15)

• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Account Credit
• Generate Early Invoice
• Invoices
• Change Billing Cycle
• Reactivating a Terminated Order
• Placing A New Order

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• Which Support Desk Is This?
• Viewing Your Tickets
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Live Chat

10 Settings(21)

• Activity Log
• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Set An Avatar
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• What to do after following the Delist links?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Where can I see my Package Limits?
• Why don’t you host your own Status Page?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account
• How to set up Keyword Monitoring
• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• How to use Quick PING

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors
• v3 API
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• Understanding API Limits

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.61 – Autocomplete Search
• v0.9.33 – Dynamic Delisting Links
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.36 – Timezone
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.8r1 Beta

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR