01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(42)

• Telegram Integration – Channel Notifications
• Discord Integration
• Google Chat Integration
• Default Contact List
• ntfy.sh Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• Enable Blacklist Monitor Plain Text Email Notifications
• Bookmarks
• Sorting Blacklist Monitors
• Set rDNS or IP address as Label
• Block View

04 Uptime Monitor(74)

• Add private notes to your Uptime Monitors
• Search Uptime Monitors
• Maintenance Mode
• Auto Refresh Timer
• Filter Uptime Monitors
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(48)

• What data does the Server Monitor Agent collect?
• Install the macOS Server Monitoring Agent
• Misconfigured Network Interface Name
• Outgoing PING
• Update the Linux Server Monitoring Agent
• Server Monitor Color Indicators

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page

07 Billing(25)

• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using your debit or credit card
• Reactivating a Terminated Order
• Placing A New Order
• Turn on/off automatic payments

08 White Label(11)

• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Fixed Header
• Embed White Label Status Pages and Reports
• Default White Label Landing Page

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Account Settings
• Sub-Accounts
• Sub-Accounts Access Levels
• Set An Avatar

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How to remove a monitored Service from multiple servers?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why did HetrixTools blacklist my Domain or IP address?
• Why should I blacklist check & blacklist monitor my IPs?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v3 API
• API Uptime Monitor Maintenance Mode
• API Explorer
• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement
• Understanding API Limits

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.9.75 – Mattermost Notifications
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.57 – Changelog
• v0.9.72 – Software RAID Monitor & Drive Health Monitor

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR