01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Telegram Integration – Channel Notifications
• Create A Contact List
• SMS Credits
• HipChat Integration
• SIGNL4 Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Color Indicators
• Blacklist Monitors Actions
• Maximize Workspace
• Search Blacklist Monitors
• Blacklist Monitor Change History
• Show Only Blacklisted

04 Uptime Monitor(74)

• Website Uptime Monitoring – Accepted HTTP Codes
• Reset Uptime Monitor History
• Search Uptime Monitors
• Maximize Workspace
• Filter Uptime Monitors Based on Current Warning Status
• Pinned Uptime Monitors

05 Server Monitor(47)

• Install the macOS Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Misconfigured Network Interface Name (PHP Agent)
• Server Monitoring Resource Usage Webhook Notifications
• Filter Uptime Monitors Based on Current Warning Status
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to order Categories
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Incident History

07 Billing(24)

• Add extra monitors to your order
• Invoices
• Upgrade/Downgrade
• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title
• In-House Support
• Viewing Your Tickets
• Ticket View

10 Settings(21)

• Account Settings
• Change Password
• Inherit Password Protection
• Sub-Accounts
• Activity Log
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why don’t you host your own Status Page?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Delete Uptime Monitor
• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• HetrixTools Documentation
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• New Server Monitoring Agent Released [v1.05]
• v0.9.47 – Changelog
• v0.8.3 Beta
• v0.9.57 – Changelog

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs