01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(40)

• Zenduty Integration
• Splunk/VictorOps Integration
• SMS Credits
• Telegram Integration – Group Notifications
• Low SMS Credit Warnings
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Group Actions
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add extra monitors to your order
• Blacklist Monitor Change History
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Pagination & Monitors/Page

04 Uptime Monitor(73)

• SSL Monitoring
• Add a Website Uptime Monitor
• Show Monitored Target In Uptime Reports
• How to change Contact List
• Domain Expiration Date Appears Incorrect
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(46)

• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Settings
• Server Monitoring Resource Usage Webhook Notifications
• Server Monitoring Agent – Install Templates
• Where do I find the SID (Server Monitor ID)?
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Categories
• Create Status Page
• Uptime Percentage Period (per status page)
• Incident History
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add extra monitors to your order
• Partial/Full White Label
• Pay via Stripe using Bitcoins
• Pay via Stripe using your debit or credit card
• Invoices
• Change Billing Cycle

08 White Label(11)

• Partial/Full White Label
• Add A White Label Domain Name
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Accessing Your White Label Reports

09 Support(10)

• We Need Your Feedback
• API Keys Access
• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Stack blacklist monitor notifications for X hours
• Account Settings
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• mxtoolbox alternative?
• How to do a Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor
• How to use Quick PING
• Filter Based On RBL
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• v2 Set Bulk Report Announcement
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• Linux Server Monitoring Agent v2
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.6 Beta – Uptime Monitoring
• v0.9.57 – Changelog
• v0.9.33 – Dynamic Delisting Links

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR