01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages

02 Contact Lists(42)

• SMS Credits
• Create A Contact List
• HipChat Integration
• Slack Integration
• Telegram Integration – Direct Message Notifications
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Blacklist Monitor Report
• View Blacklist Monitor Changes History
• Maximize Workspace
• Initiate Manual Blacklist Check
• Add multiple entries at once

04 Uptime Monitor(74)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Network Diagnostics
• Nameserver Monitoring
• Reset Uptime Monitor History
• Delete Uptime Monitor
• Location Fails Warning

05 Server Monitor(48)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitoring Agent – Install Templates
• Using the Server Monitoring Relay
• Configure CPU Temperature Warnings
• Accessing Server Monitoring Data
• CloudLinux Data Collection Issues

06 Status Pages(15)

• Create Status Page
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• How to order Categories
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)

07 Billing(25)

• Upgrade your plan
• Creating and Canceling Stripe Subscriptions
• Invoices
• Upgrade/Downgrade
• Add extra monitors to your order
• Partial/Full White Label

08 White Label(11)

• Fixed Header
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• API Key Scope
• Ticket View
• Which Support Desk Is This?
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts
• Stack blacklist monitor notifications for X hours
• Close Account
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What is Uptime Monitoring?
• Can you reset my Uptime Monitoring stats?
• mxtoolbox alternative?
• How to do a Blacklist Check?
• How do I access my Uptime Reports?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to fill in your Company Info
• Markdown
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use Quick PING
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• v2 List Blacklist Monitors
• Understanding our APIs
• API – Delete Blacklist Monitor
• Using the API Relay
• API – Delete Uptime Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.9.8r2 Beta – sorbs.net false positive
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.70 – Changelog
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol