01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(42)

• Telegram Integration – Group Notifications – Send Message to Topic
• Server Monitoring Resource Usage Webhook Notifications
• Do Not Disturb Schedule
• Slack Integration
• Discord Integration
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Add Your First Blacklist Monitor
• Filter Based On RBLs
• Show Only Blacklisted
• Dedicated Queue
• Queue Priority

04 Uptime Monitor(74)

• Domain Expiration Date Appears Incorrect
• Quick PING
• Delete Uptime Monitor
• Private/Public Uptime Reports
• Here’s how Maintenance Mode affects your Uptime Reports
• Pagination & Monitors/Page

05 Server Monitor(48)

• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Installing the Windows Server Monitoring Agent
• CPU Temperature Monitoring
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Install the macOS Server Monitoring Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages(15)

• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(25)

• Suspension/Termination
• The Basic Package
• Reactivating a Terminated Order
• Add a new Payment Method
• How to receive Billing emails on a different address
• Pay via Stripe using Bitcoins

08 White Label(11)

• Accessing Your White Label Reports
• Default White Label Landing Page
• Partial/Full White Label
• Add A White Label Domain Name
• Fixed Header
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• In-House Support
• API Key Scope
• Ticket View
• Live Chat
• Which Support Desk Is This?

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log
• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications
• Timezone
• Change Password

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• What to do after following the Delist links?
• How to buy SMS Credits?
• Do you offer blacklist delisting assistance?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Search and Labels
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• Delisting your blacklisted IPs
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• v3 API
• v2 List Blacklist Monitors
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Uptime Monitor
• API – Delete Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• Abusix blacklists added to HetrixTools
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.39 – WebHook Notifications

18 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)