01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Remove entry from Contact List
• How do Contact Lists work?
• Blacklist Monitoring Webhook Notifications
• Twitter Direct Message Notifications
• Phone call notifications
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Autocomplete Search
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search Cloud
• Set rDNS or IP address as Label
• Group Actions

04 Uptime Monitor(74)

• Downtime Notes
• How to edit Uptime Monitor’s advanced settings
• SSL Certificate Expiration Date Monitoring
• SLA Uptime Calculator
• Uptime Monitoring Nodes Status
• Nameserver Monitoring

05 Server Monitor(47)

• ZFS Health Monitoring
• Server Monitoring Resource Usage Webhook Notifications
• Service Monitoring
• Why isn’t my network usage being collected?
• Server Monitor Agent Settings
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)
• How to order Categories
• Delete a Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Your Orders/Services
• Change Billing Cycle
• Account Credit
• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Invoices

08 White Label(11)

• Fixed Header
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• In-House Support
• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Dark Mode
• Uptime Percentage Period (account-wide)
• Account Settings
• Sub-Accounts Access Levels
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why is Uptime Monitoring so important? Why should I do it?
• I just added Blacklist Monitors, why am I not receiving notifications?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• API Explorer
• API – Delete Uptime Monitor
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.64 – The Basic Package
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.49 – Server Monitoring
• v0.9.11 Beta – API Access & API Explorer Released

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found