01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• Twitter Direct Message Notifications
• SIGNL4 Integration
• Phone call notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Low SMS Credit Warnings
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Filter Monitors Based on Recent Changes
• Auto Refresh Timer
• Bookmarks
• Add extra monitors to your order
• Monitored Blacklists

04 Uptime Monitor(73)

• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Pause an Uptime Monitor
• Advanced cron job monitoring
• Avoid PING False Positives
• Filter Uptime Monitors
• Location Fail Log

05 Server Monitor(46)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Installing the Windows Server Monitoring Agent
• Multiple Disks Support
• Server Monitoring Resource Usage Webhook Notifications
• Misconfigured Network Interface Name
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Add monitors to a Status Page
• Protect your Status Page with a Password
• Incident History

07 Billing(24)

• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• Change Billing Cycle
• Turn on/off automatic payments
• Account Credit
• What Billing Software Is This?

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Fixed Header
• Partial/Full White Label
• Configure DNS settings for your White Label Domain

09 Support(10)

• Opening A Ticket
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Dark Mode
• Stack blacklist monitor notifications for X hours
• Account Settings
• Uptime Percentage Period (account-wide)
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• What is Uptime Monitoring?
• mxtoolbox alternative?
• How to buy SMS Credits?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• How to use Quick PING
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• Understanding our APIs
• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.54 – Changelog
• Changes in our Uptime Webhook Notifications
• v0.9.59 – Changelog
• SMS Price Changes
• Abusix blacklists added to HetrixTools
• v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(9)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found