01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• SMS Credits
• Create A Contact List
• Phone call notifications
• SMS Notification Examples
• RocketChat Integration
• Webhook Authentication Token

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• What is the difference between API Calls and API Checks?
• Meet The Interface
• Add extra monitors to your order
• Blacklist Monitor Change History
• Pagination & Monitors/Page

04 Uptime Monitor(71)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Group Actions
• Enable Uptime Monitor Plain Text Email Notifications
• Maximize Workspace
• Advanced Metrics For Website Uptime Monitors
• Add a PING/Service Uptime Monitor

05 Server Monitor(43)

• Installing the Windows Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Monitor Agent Settings
• Reboot Required Warning
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Categories
• Create Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Invoices
• Suspension/Termination
• Account Credit
• Placing A New Order
• Add extra monitors to your order
• Add a new Payment Method

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets
• API Keys Access

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Change Password
• Default Reports Per Page For Bulk Reports
• Sub-Accounts
• Enable/Disable multiple logins into your account
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to edit White Label domain settings?
• Can I have multiple HetrixTools accounts?
• Do you offer free trials?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown
• How to use Quick PING
• Uptime Monitoring For Display
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement
• Understanding API Limits
• API Explorer
• API – Delete Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r1 Beta
• v0.9.62 – Changelog
• v0.9.65 – Changelog
• HetrixTools Documentation
• v0.9.77 – Server Agent Monitor
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known