01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• How do Contact Lists work?
• How to ping a User or Role in your Discord notifications
• Opsgenie Integration
• Blacklist Monitoring Webhook Notifications
• How to enable Telegram Topics
• SMS Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Maximize Workspace
• Meet The Interface
• Delete Multiple Blacklist Monitors
• Auto Refresh Timer
• Show Only Blacklisted

04 Uptime Monitor(73)

• Meet The Interface
• Reset Uptime Monitor History
• Uptime Monitoring IP Addresses
• Filter Uptime Monitors Based on Current Warning Status
• How to change Contact List
• Schedule Maintenance

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• HDD/SSD/NVMe Drive Health Monitor
• What to do if the Server Monitoring Agent isn’t sending any data?
• Installing the Windows Server Monitoring Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Add monitors to a Status Page
• How to order Categories
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Suspension/Termination
• Upgrade/Downgrade
• Remove a saved Payment Method
• Pay via Stripe using Bitcoins
• Change Billing Cycle

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Fixed Header
• White Label is not package exclusive
• Partial/Full White Label
• Default White Label Landing Page

09 Support(10)

• We Need Your Feedback
• Live Chat
• Viewing Your Tickets
• In-House Support
• Opening A Ticket
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Inherit Password Protection
• Blacklist monitor change notification threshold
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What to do after following the Delist links?
• Do you offer custom packages?
• mxtoolbox alternative?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• Filter Based On RBL
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• Understanding our APIs
• v1 Get Server Agent ID (SID)
• Blacklist Check API
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.58 – Changelog
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.61 – Autocomplete Search
• v0.8.4 Beta
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• Moscow Relocation API/Webhook Changes

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure