01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Zenduty Integration
• Mattermost Integration
• Low SMS Credit Warnings
• Splunk/VictorOps Integration
• RocketChat Integration
• PagerDuty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Meet The Interface
• Set rDNS or IP address as Label
• Paid vs. Free – Blacklist Monitoring Email Reports
• Dedicated Queue
• Add A Domain Name

04 Uptime Monitor(71)

• Uptime Monitor Report
• Repeated Alerts
• Set Domain Expiration Date Manually
• Uptime Monitoring IP Addresses
• OneClick Maintenance Mode
• Add extra monitors to your order

05 Server Monitor(44)

• What data does the Server Monitor Agent collect?
• Misconfigured Network Interface Name
• Multiple Disks Support
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Delete a Status Page
• Create Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• How to remove Incident from Status Page

07 Billing(24)

• Pay via Stripe using Bitcoins
• Cancel Order / Downgrade to the Free plan
• Partial/Full White Label
• Your Orders/Services
• Generate Early Invoice
• Invoices

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• In-House Support
• Live Chat
• Viewing Your Tickets
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Change Password
• Close Account
• Dark Mode
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• Why should I blacklist check & blacklist monitor my IPs?
• How many uptime monitoring locations should I select?
• How can I contact a blacklist’s owners?
• Do you offer free trials?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• Markdown
• How to track your uptime using HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API Keys
• Understanding our APIs
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.58 – Changelog
• ‘Featured Clients’ on our website
• v0.9.61 – Autocomplete Search
• v0.9.37 – Downtime Diagnostics
• HetrixTools Documentation
• v0.9.8 Beta – Blacklist Check

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known