01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(40)

• HipChat Integration
• How to enable Telegram Topics
• SIGNL4 Integration
• Google Chat Integration
• SMS Notifications
• Low SMS Credit Warnings

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Difference between Microsoft SNDS Lists on HetrixTools
• Enable Blacklist Monitor Plain Text Email Notifications
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitoring Webhook Notifications
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• Advanced Metrics For Website Uptime Monitors
• Private/Public Uptime Reports
• How to order Categories
• How do we perform Uptime Monitoring network changes
• Advanced cron job monitoring
• Auto Refresh Timer

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Enable Server Monitor Agent Debugging
• CloudLinux Data Collection Issues
• Reboot Required Warning
• Software RAID Monitoring
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• How to order Categories
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Categories

07 Billing(24)

• Turn on/off automatic payments
• Add extra monitors to your order
• The Basic Package
• Reactivating a Terminated Order
• Invoices
• Suspension/Termination

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Configure White Label Reports

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View
• Live Chat
• Disable Bulk Report Title

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Sub-Accounts
• Timezone
• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• My blacklist check results differ from my blacklist monitoring results. Why?
• Where can I see my Package Limits?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to use Quick PING
• How to set up Keyword Monitoring
• Filter Based On RBL
• Delisting your blacklisted IPs
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.57 – Changelog
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.8.4 Beta
• v0.9.42 – Domain Blacklist Monitoring
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol