01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(42)

• Remove entry from Contact List
• Zenduty Integration
• Uptime Monitoring Webhook Notifications
• Jira Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Pushover Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Filter Monitors Based on Recent Changes
• Enable Blacklist Monitor Plain Text Email Notifications
• Initiate Manual Blacklist Check
• Add extra monitors to your order
• Add An IP Block

04 Uptime Monitor(74)

• SSL Certificate Expiration Date Monitoring
• Alert Only After X Minutes Of Downtime
• Location Fail Log
• Uptime Monitoring IP Addresses
• Difference between Location Fail Log and Network Diagnostics
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(48)

• Debug Mode – Linux Agent
• What is Server Monitoring?
• CPU Temperature Monitoring
• Accessing Server Monitoring Data
• Misconfigured Network Interface Name
• Set Resource Usage Warnings

06 Status Pages(15)

• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Create Status Page
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions

07 Billing(25)

• How to receive Billing emails on a different address
• Invoices
• Pay via Stripe using Bitcoins
• Suspension/Termination
• Upgrade/Downgrade
• The Basic Package

08 White Label(11)

• Fixed Header
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name

09 Support(10)

• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback
• Disable Bulk Report Title
• API Key Scope
• In-House Support

10 Settings(21)

• Close Account
• Activity Log
• Filter Monitors Based on Recent Changes
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Can you reset my Uptime Monitoring stats?
• Do you offer free trials?
• My blacklist monitors check-up time is too much apart. What to do?
• How can I contact a blacklist’s owners?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats
• v1 Get Server Agent ID (SID)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.62 – Changelog
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.77 – Server Agent Monitor
• v0.9.55 – Changelog

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known