01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(42)

• SMS Credits
• Slack Integration
• Blacklist Monitoring Webhook Notifications
• Telegram Integration – Group Notifications
• Pushover Notifications
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Notice Report Changes
• Select multiple monitors at once with SHIFT+Click
• Filter Monitors Based on Recent Changes
• Blacklist Monitors Actions
• Filter Based On RBLs

04 Uptime Monitor(74)

• Filter Uptime Monitors
• Clone an Uptime Monitor
• Autocomplete Search
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Filter Uptime Monitors Based on Current Warning Status
• How to edit Uptime Monitor’s advanced settings

05 Server Monitor(48)

• Where do I find the SID (Server Monitor ID)?
• Reinstall, Update, Remove The Server Monitor Agent
• Set Resource Usage Warnings
• Misconfigured Network Interface Name
• Debug Mode – Windows Agent
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• How to order Categories
• Add an announcement to your Status Page
• Delete a Status Page
• Create Status Page

07 Billing(25)

• Reactivating a Terminated Order
• Turn on/off automatic payments
• Change Billing Cycle
• Upgrade your plan
• Add extra monitors to your order
• Add a new Payment Method

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• We Need Your Feedback
• Live Chat
• Opening A Ticket

10 Settings(21)

• Account Settings
• Timezone
• Close Account
• Inherit Password Protection
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Pingdom Alternative
• My IP (or domain) is blacklisted, how do I delist it?
• What to do after following the Delist links?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• API – Edit Blacklist Monitor
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Introducing Phone Call Notifications
• v0.9.73 – New Server Monitor Alerts
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.51 – Changelog

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure