01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(39)

• SMS Notifications
• Do Not Disturb Schedule
• SIGNL4 Integration
• Mattermost Integration
• Twitter Direct Message Notifications
• PushBullet Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Dedicated Queue
• Add An IP Block
• Add A Domain Name
• Group Actions
• Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(71)

• Categories
• Delete Uptime Monitor
• Filter Uptime Monitors
• Location Fail Log
• How to edit Uptime Monitor’s advanced settings
• Network Diagnostics

05 Server Monitor(43)

• Debug Mode – Windows Agent
• Install the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• ZFS Health Monitoring
• Server Monitoring Agent – Install Templates
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(14)

• Protect your Status Page with a Password
• How to order Categories
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• Remove monitors from a Status Page

07 Billing(24)

• What Billing Software Is This?
• Suspension/Termination
• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name

09 Support(10)

• Ticket View
• Which Support Desk Is This?
• We Need Your Feedback
• In-House Support
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Uptime percentage calculation
• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Show monitor labels in your Blacklist Reports
• Default Reports Per Page For Bulk Reports
• Timezone

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• How do blacklist notifications work? When do I get notified?
• Why don’t you host your own Status Page?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer free trials?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Markdown
• Search and Labels
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check API
• v1 Server Stats
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode
• Using the API Relay
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• v0.9.74 – Server Monitoring – Running Processes
• New Server Monitoring Agent Released [v1.05]
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.39 – WebHook Notifications
• v0.9.3 Beta

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol