01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• Mattermost Integration
• Remove entry from Contact List
• Telegram Integration – Direct Message Notifications
• Default Contact List
• Low SMS Credit Warnings
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Delete Multiple Blacklist Monitors
• Pagination & Monitors/Page
• Autocomplete Search
• Blacklist Monitor Report
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• Import Uptime Monitors from .CSV
• How to change Contact List
• Select multiple monitors at once with SHIFT+Click
• Avoid Getting Our IPs Blocked
• Show Monitored Target In Uptime Reports
• Private/Public Uptime Reports

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Debug Mode – Windows Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Install the HetrixTools Server Monitor Agent
• View Running Processes
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• How to order Categories

07 Billing(24)

• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Partial/Full White Label
• Reactivating a Terminated Order
• Add a new Payment Method
• Remove a saved Payment Method

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Add A White Label Domain Name

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• Live Chat
• API Keys Access
• Opening A Ticket
• We Need Your Feedback

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Default Reports Per Page For Bulk Reports
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Where can I see my Package Limits?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer Bulk Blacklist Check?
• Why is Uptime Monitoring so important? Why should I do it?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.34 – SMTP Monitoring
• Relocating our Moscow monitoring location
• v0.9.75 – Mattermost Notifications
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration

17 Common Errors(10)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR