• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Quick Whois Search
  • Live Detected Outages
  • Account Dashboard
  • Say NO To Pageloads
  • Live Queue Status

02 Contact Lists(40)

  • Mattermost Integration
  • Twitter Direct Message Notifications
  • How do Contact Lists work?
  • Do Not Disturb Schedule
  • Phone call notifications
  • Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Difference between Microsoft SNDS Lists on HetrixTools
  • Blacklist Monitor Change History
  • Pagination & Monitors/Page
  • Blacklist Monitoring Webhook Notifications
  • Add multiple entries at once
  • Queue Priority

04 Uptime Monitor(73)

  • Copy Settings
  • Auto Refresh Timer
  • Downtime Notes
  • Quick PING
  • SLA Uptime Calculator
  • How to order Categories

05 Server Monitor(46)

  • Resource Usage Privacy
  • Set Resource Usage Warnings
  • ZFS Health Monitoring
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

  • Add Twitter Feed to Bulk Report
  • Add an announcement to your Status Page
  • Uptime Percentage Period (per status page)
  • How to remove Incident from Status Page
  • Delete a Status Page
  • Create a Status Page using Group Actions

07 Billing(24)

  • Partial/Full White Label
  • Placing A New Order
  • What Billing Software Is This?
  • How to receive Billing emails on a different address
  • Paying an Invoice with Account Credit
  • Add a new Payment Method

08 White Label(11)

  • Accessing Your White Label Reports
  • SSL Error Accessing White Label Report
  • Add A White Label Domain Name
  • Fixed Header
  • How to set up a White Label Domain or Subdomain
  • Embed White Label Status Pages and Reports

09 Support(10)

  • Ticket View
  • In-House Support
  • API Keys Access
  • Viewing Your Tickets
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Opening A Ticket

10 Settings(21)

  • Sub-Accounts Access Levels
  • Default Reports Per Page For Bulk Reports
  • Dark Mode
  • Enable/Disable multiple logins into your account
  • Stack blacklist monitor notifications for X hours
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Withdraw Earnings

12 F.A.Q.(40)

  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • Pingdom Alternative
  • What is Uptime Monitoring?
  • How to buy SMS Credits?
  • Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • Uptime Monitoring For Display
  • How to use the Cron Job Monitor
  • How to use Quick PING
  • Filter Based On RBL
  • How to fill in your Company Info

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Understanding our APIs
  • Understanding API Limits
  • API – Edit Blacklist Monitor
  • API Keys
  • API Uptime Monitor Maintenance Mode
  • v2 List Blacklist Monitors

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Moscow Relocation API/Webhook Changes
  • v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
  • v0.9.4 Beta – Ignoring RBLs
  • v0.8.5 Beta
  • Microsoft SNDS Changes [July 2026]
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(11)

  • HTTP Code [403] Error 0: (Xms)
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: Name or service not known
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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