01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Mattermost Integration
• Twitter Direct Message Notifications
• How do Contact Lists work?
• Do Not Disturb Schedule
• Phone call notifications
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Blacklist Monitor Change History
• Pagination & Monitors/Page
• Blacklist Monitoring Webhook Notifications
• Add multiple entries at once
• Queue Priority

04 Uptime Monitor(73)

• Copy Settings
• Auto Refresh Timer
• Downtime Notes
• Quick PING
• SLA Uptime Calculator
• How to order Categories

05 Server Monitor(46)

• Resource Usage Privacy
• Set Resource Usage Warnings
• ZFS Health Monitoring
• What to do if the Server Monitoring Agent isn’t sending any data?
• Ignore certain Network Interfaces for Server Monitoring Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Delete a Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Partial/Full White Label
• Placing A New Order
• What Billing Software Is This?
• How to receive Billing emails on a different address
• Paying an Invoice with Account Credit
• Add a new Payment Method

08 White Label(11)

• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Fixed Header
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• In-House Support
• API Keys Access
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket

10 Settings(21)

• Sub-Accounts Access Levels
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Enable/Disable multiple logins into your account
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Pingdom Alternative
• What is Uptime Monitoring?
• How to buy SMS Credits?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• How to use Quick PING
• Filter Based On RBL
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• Understanding API Limits
• API – Edit Blacklist Monitor
• API Keys
• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Moscow Relocation API/Webhook Changes
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.4 Beta – Ignoring RBLs
• v0.8.5 Beta
• Microsoft SNDS Changes [July 2026]
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled