01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(39)

• How do Contact Lists work?
• Zenduty Integration
• Slack Integration
• Telegram Integration – Group Notifications
• Server Monitoring Resource Usage Webhook Notifications
• SMS Notification Examples

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Search Cloud
• Blacklist Monitor Report
• Delete Multiple Blacklist Monitors
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to change Contact List
• Add extra monitors to your order

04 Uptime Monitor(70)

• Add a SMTP Monitor
• Private/Public Uptime Reports
• How to whitelist our Uptime Monitoring Nodes in CSF
• Uptime Monitors Actions
• How to change Contact List
• Delete Uptime Monitor

05 Server Monitor(43)

• How to install S.M.A.R.T. (smartmontools) on your server
• Outgoing PING
• Filter Uptime Monitors Based on Current Warning Status
• Server Monitoring Agent – Install Templates
• What is Server Monitoring?
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(14)

• Incident History
• Create Status Page
• Delete a Status Page
• Categories
• Protect your Status Page with a Password
• Add monitors to a Status Page

07 Billing(24)

• Paying an Invoice with Account Credit
• Turn on/off automatic payments
• Add a new Payment Method
• The Basic Package
• Why am I being double charged? [PayPal]
• Account Credit

08 White Label(11)

• Fixed Header
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Which Support Desk Is This?
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Close Account
• Activity Log
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Pingdom Alternative
• How do I access my Uptime Reports?
• Can I have multiple HetrixTools accounts?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• Understanding API Limits
• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• HetrixTools Documentation
• v0.9.56 – Changelog
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.44 – Sub-Accounts

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused