• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Top Notifications
  • Live Detected Outages
  • Live Queue Status
  • Quick Whois Search
  • Say NO To Pageloads

02 Contact Lists(42)

  • Pushover Notifications
  • Phone call notifications
  • Low SMS Credit Warnings
  • PagerDuty Integration
  • Telegram Integration – Group Notifications
  • Discord Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Configure Microsoft SNDS Monitoring
  • Blacklist Monitor Change History
  • How to change Contact List
  • Set rDNS or IP address as Label
  • Autocomplete Search
  • Initiate Manual Blacklist Check

04 Uptime Monitor(74)

  • Add private notes to your Uptime Monitors
  • Clone an Uptime Monitor
  • Add a Website Uptime Monitor
  • Reset Uptime Monitor History
  • Search Cloud
  • Group Actions

05 Server Monitor(48)

  • Server Monitor Agent Settings
  • Set Resource Usage Warnings
  • Update the Linux Server Monitoring Agent
  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • HDD/SSD/NVMe Drive Health Monitor
  • Configure CPU Temperature Warnings

06 Status Pages(15)

  • Protect your Status Page with a Password
  • Uptime Percentage Period (per status page)
  • How to order Categories
  • Delete a Status Page
  • Create a Status Page using Group Actions
  • Add an announcement to your Status Page

07 Billing(25)

  • Reactivating a Terminated Order
  • Change Billing Cycle
  • Add a new Payment Method
  • What Billing Software Is This?
  • Pay via Stripe using your debit or credit card
  • Remove a saved Payment Method

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • Accessing Your White Label Reports
  • White Label is not package exclusive
  • Default White Label Landing Page
  • Configure DNS settings for your White Label Domain
  • Fixed Header

09 Support(10)

  • API Key Scope
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Live Chat
  • Viewing Your Tickets
  • Opening A Ticket
  • We Need Your Feedback

10 Settings(21)

  • Default Reports Per Page For Bulk Reports
  • Sub-Accounts
  • Enable Uptime Monitor Plain Text Email Notifications
  • Timezone
  • Stack blacklist monitor notifications for X hours
  • Close Account

11 Affiliate Program(6)

  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview

12 F.A.Q.(40)

  • How to do a Blacklist Check?
  • How to edit White Label domain settings?
  • What to do after following the Delist links?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • Do you offer free trials?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(29)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(14)

  • The importance of ordering your monitors list
  • How to track your uptime using HetrixTools
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Debugging the issues which caused your downtime
  • Adding your IPs to Microsoft Outlook SNDS
  • How to use the Cron Job Monitor

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • Understanding our APIs
  • API Explorer
  • Understanding API Limits
  • API – Add Blacklist Monitor
  • API – Delete Blacklist Monitor
  • API Uptime Monitor Maintenance Mode

16 MCP(20)

  • 16.01 MCP - Use Cases(6)

  • 16.02 MCP - More Examples(10)

  • HetrixTools MCP – Grok Connection Guide
  • HetrixTools MCP – Connection Guide
  • HetrixTools MCP – Claude Connection Guide
  • HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

  • 17.01 Incidents(57)

  • 17.02 Network Changes(15)

  • v0.8.3 Beta
  • v0.9.77 – Server Agent Monitor
  • v0.9.68 – Changelog
  • v0.9.7 Beta
  • v0.9.5 Beta – White Label Reports
  • v0.9.53 – Blacklist Monitor Bookmarks

18 Common Errors(11)

  • Connected, but no SMTP banner received within Xs
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: Name or service not known
  • Error 35: error:0A00018A:SSL routines::dh key too small

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 MCP
  • 16.01 MCP – Use Cases
  • 16.02 MCP – More Examples
  • 17 Announcements
  • 17.01 Incidents
  • 17.02 Network Changes
  • 18 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • Location Fail Log
  • How to remove your IP from the Outlook blacklist
  • Network Diagnostics
  • Avoid PING False Positives
  • How to remove your IP from the Comcast blacklist
  • Uptime Monitoring IP Addresses
  • Add monitors to a Status Page
  • Default White Label Landing Page
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Block View
  • How to ping a User or Role in your Discord notifications
  • Blacklist Check API
  • How to enable Telegram Topics
  • Discord Integration