01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Live Queue Status

02 Contact Lists(40)

• How to enable Telegram Topics
• How to ping a User or Role in your Discord notifications
• Discord Integration
• Google Chat Integration
• Slack Integration
• SMS Notification Examples

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBLs
• Monitored Blacklists
• Dedicated Queue
• View Blacklist Monitor Changes History

04 Uptime Monitor(73)

• Advanced Metrics For Website Uptime Monitors
• Uptime Monitors Actions
• Group Actions
• Pagination & Monitors/Page
• Location Fails Warning
• How do we perform Uptime Monitoring network changes

05 Server Monitor(46)

• Run Server Monitor Agent As Root
• Installing the Windows Server Monitoring Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• What is Server Monitoring?
• Using the Server Monitoring Relay
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Categories
• How to create a beautiful Uptime Status page
• How to order Categories
• Create a Status Page using Group Actions
• Create Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Add a new Payment Method
• Add extra monitors to your order
• Turn on/off automatic payments
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• Partial/Full White Label

08 White Label(11)

• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report

09 Support(10)

• In-House Support
• Ticket View
• Which Support Desk Is This?
• Viewing Your Tickets
• API Keys Access
• Opening A Ticket

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Activity Log
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• How do I access my Blacklist Reports?
• How can I remove or edit the label of multiple monitors at once?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer free trials?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor
• Filter Based On RBL
• How to fill in your Company Info
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.48 – Changelog
• Changes to SMART test warnings and Group Actions
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.51 – Changelog
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR