01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(40)

• PagerDuty Integration
• Telegram Integration – Direct Message Notifications
• Create A Contact List
• How to enable Telegram Topics
• RocketChat Integration
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Maximize Workspace
• How to delete entire IP block from Blacklist Monitoring
• Monitored Blacklists
• Blacklist Monitors – Summary
• Initiate Manual Blacklist Check
• Add A Domain Name

04 Uptime Monitor(73)

• Search Cloud
• Add a PING/Service Uptime Monitor
• Categories
• Delete Uptime Monitor
• Set Domain Expiration Date Manually
• Group Actions

05 Server Monitor(46)

• Debug Mode – Windows Agent
• Misconfigured Network Interface Name (PHP Agent)
• Service Monitoring
• View Running Processes
• Accessing Server Monitoring Data
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(15)

• Incident History
• How to order Categories
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Delete a Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Turn on/off automatic payments
• Why am I being double charged? [PayPal]
• Paying an Invoice with Account Credit
• Account Credit
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure White Label Reports

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Disable Bulk Report Title
• Live Chat

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Filter Monitors Based on Recent Changes
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• What payment methods do you accept?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Do you offer Bulk Blacklist Check?
• Why did HetrixTools blacklist my Domain or IP address?
• How to edit White Label domain settings?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• API – Edit Blacklist Monitor
• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• v1 Server Stats
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.7 Beta
• v0.9.5 Beta – White Label Reports
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.8r2 Beta – sorbs.net false positive

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol