• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Live Queue Status
  • Live Detected Outages
  • Account Dashboard
  • Quick Whois Search
  • Top Notifications

02 Contact Lists(39)

  • Create A Contact List
  • SMS Notification Examples
  • Do Not Disturb Schedule
  • VictorOps Integration
  • Pushover Notifications
  • Discord Integration

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Monitored Blacklists
  • Initiate Manual Blacklist Check
  • What is the difference between API Calls and API Checks?
  • Bookmarks
  • Daily/Weekly Blacklist Monitoring Reports
  • Auto Refresh Timer

04 Uptime Monitor(70)

  • Autocomplete Search
  • How to change Contact List
  • Repeated Alerts
  • Copy Settings
  • Pinned Uptime Monitors
  • Advanced Metrics For Website Uptime Monitors

05 Server Monitor(43)

  • Install the HetrixTools Server Monitor Agent
  • Misconfigured Network Interface Name (PHP Agent)
  • Set Resource Usage Warnings
  • Where do I find the SID (Server Monitor ID)?
  • What is Server Monitoring?
  • What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(14)

  • Add Twitter Feed to Bulk Report
  • Remove monitors from a Status Page
  • Protect your Status Page with a Password
  • Create Status Page
  • How to remove Incident from Status Page
  • Categories

07 Billing(24)

  • Cancel Order / Downgrade to the Free plan
  • Add extra monitors to your order
  • Generate Early Invoice
  • Account Credit
  • How to receive Billing emails on a different address
  • Partial/Full White Label

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • Fixed Header
  • Partial/Full White Label
  • Configure White Label Reports

09 Support(10)

  • Disable Bulk Report Title
  • Ticket View
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support
  • Which Support Desk Is This?
  • We Need Your Feedback

10 Settings(21)

  • Dark Mode
  • Enable/Disable multiple logins into your account
  • Uptime percentage calculation
  • Sub-Account – Switch Account
  • Show monitor labels in your Blacklist Reports
  • Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earnings Calculator

12 F.A.Q.(40)

  • Do you offer free trials?
  • How can I remove or edit the label of multiple monitors at once?
  • Can I have multiple HetrixTools accounts?
  • How do blacklist notifications work? When do I get notified?
  • How to remove a monitored Service from multiple servers?
  • My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • Hiring Freelancers For Delisting
  • Debugging the issues which caused your downtime
  • The importance of ordering your monitors list
  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to track your uptime using HetrixTools

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • v1 Server Stats
  • Understanding our APIs
  • Blacklist Check Credits (also known as API Checks)
  • Understanding API Limits
  • Using the API Relay
  • Blacklist Check API

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.45 – 6 New Uptime Monitoring Locations
  • v0.9.17 Beta – PushBullet / PushOver / Slack Integration
  • v0.9.56 – Changelog
  • v0.9.66 – Location Fails Warning
  • v0.9.48 – Changelog
  • v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(8)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 0: Name or service not known
  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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