01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Server Monitoring Resource Usage Webhook Notifications
• Splunk/VictorOps Integration
• Telegram Integration – Channel Notifications
• Zenduty Integration
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Pagination & Monitors/Page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add extra monitors to your order
• Filter Based On RBLs
• Dedicated Queue

04 Uptime Monitor(71)

• Avoid Getting Our IPs Blocked
• Reset Uptime Monitor History
• Clone an Uptime Monitor
• Avoid PING False Positives
• How to edit Uptime Monitor’s advanced settings
• Maintenance Mode

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Where do I find the SID (Server Monitor ID)?
• What to do if the Server Monitoring Agent isn’t sending any data?
• CloudLinux Data Collection Issues
• Filter Uptime Monitors Based on Current Warning Status
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(14)

• Add monitors to a Status Page
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Create Status Page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan
• Paying an Invoice with Account Credit
• Change Billing Cycle
• Why am I being double charged? [PayPal]
• What Billing Software Is This?

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Disable Bulk Report Title
• Live Chat
• API Keys Access
• Which Support Desk Is This?

10 Settings(21)

• Timezone
• Show monitor labels in your Blacklist Reports
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• How long until my Domain or IP address is delisted?
• How can I remove or edit the label of multiple monitors at once?
• Pingdom Alternative
• How do I access my Uptime Reports?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to set up Keyword Monitoring
• Filter Based On RBL
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• v0.9.35 – Domain Blacklist Check
• v0.9.8 Beta – Blacklist Check
• v0.8.2 Beta
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.68 – Changelog

17 Common Errors(8)

• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled