• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Top Notifications
  • Quick Whois Search
  • Live Queue Status
  • Live Detected Outages
  • Say NO To Pageloads

02 Contact Lists(40)

  • SIGNL4 Integration
  • Telegram Integration – Group Notifications
  • Telegram Integration – Direct Message Notifications
  • RocketChat Integration
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • How to change Contact List
  • Sorting Blacklist Monitors
  • Monitored Blacklists
  • What is the difference between API Calls and API Checks?
  • Set rDNS or IP address as Label
  • Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(73)

  • Add private notes to your Uptime Monitors
  • Add extra monitors to your order
  • Uptime Monitoring IP Addresses
  • Website Uptime Monitoring – Accepted HTTP Codes
  • Select multiple monitors at once with SHIFT+Click
  • Repeated Alerts

05 Server Monitor(46)

  • Install the macOS Server Monitoring Agent
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Server Monitor Agent Requirements & Compatibility
  • CloudLinux Data Collection Issues
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

  • Embed Status Page On WHMCS Network Status
  • Delete a Status Page
  • Protect your Status Page with a Password
  • Add monitors to a Status Page
  • Create a Status Page using Group Actions
  • Remove monitors from a Status Page

07 Billing(24)

  • Turn on/off automatic payments
  • Upgrade/Downgrade
  • Reactivating a Terminated Order
  • Suspension/Termination
  • Paying an Invoice with Account Credit
  • What Billing Software Is This?

08 White Label(11)

  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page
  • Partial/Full White Label
  • Configure White Label Reports
  • Add A White Label Domain Name

09 Support(10)

  • Disable Bulk Report Title
  • Live Chat
  • Opening A Ticket
  • Which Support Desk Is This?
  • Viewing Your Tickets
  • We Need Your Feedback

10 Settings(21)

  • Blacklist monitor change notification threshold
  • Uptime Percentage Period (account-wide)
  • Inherit Password Protection
  • Default Reports Per Page For Bulk Reports
  • Account Settings
  • Dark Mode

11 Affiliate Program(6)

  • Affiliate Dashboard
  • Earnings Calculator
  • Withdraw Earnings
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Program Overview

12 F.A.Q.(40)

  • Does your Uptime Monitor check from all of the locations simultaneously?
  • How can I contact a blacklist’s owners?
  • Where can I see my Package Limits?
  • How can I remove or edit the label of multiple monitors at once?
  • How to do a Blacklist Check?
  • Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to track your uptime using HetrixTools
  • How to fill in your Company Info
  • Debugging the issues which caused your downtime
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Blacklist Check vs. Blacklist Monitor
  • How to create a beautiful Uptime Status page

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API Uptime Monitor Maintenance Mode
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • v1 Get Server Agent ID (SID)
  • API – Delete Uptime Monitor
  • API Explorer
  • API – Edit Blacklist Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.32 – Bulk Report Announcements
  • v0.9.44 – Sub-Accounts
  • v0.9.50 – Changelog
  • v0.9.30 Beta – Additional Setting Implemented
  • Changes to SMART test warnings and Group Actions
  • v0.9.4 Beta – Ignoring RBLs

17 Common Errors(10)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 0: keyword not found
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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