• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Say NO To Pageloads
  • Top Notifications
  • Quick Whois Search
  • Account Dashboard
  • Free Accounts Inactivity
  • Live Queue Status

02 Contact Lists(39)

  • Low SMS Credit Warnings
  • Telegram Integration – Direct Message Notifications
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Zenduty Integration
  • Mattermost Integration
  • SIGNL4 Integration

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Add extra monitors to your order
  • Add A Domain Name
  • Add An IP Block
  • What is the difference between API Calls and API Checks?
  • Block View
  • Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(71)

  • Search Uptime Monitors
  • How do we perform Uptime Monitoring network changes
  • Autocomplete Search
  • Add a Cron Job Monitor (Heartbeat Monitor)
  • Add a SMTP Monitor
  • Pagination & Monitors/Page

05 Server Monitor(43)

  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Service Monitoring
  • CloudLinux Data Collection Issues
  • Where do I find the SID (Server Monitor ID)?
  • Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(14)

  • Remove monitors from a Status Page
  • Embed Status Page On WHMCS Network Status
  • Protect your Status Page with a Password
  • Create a Status Page using Group Actions
  • How to create a beautiful Uptime Status page
  • Incident History

07 Billing(24)

  • Change Billing Cycle
  • Cancel Order / Downgrade to the Free plan
  • Add a new Payment Method
  • Account Credit
  • Invoices
  • Creating and Canceling Stripe Subscriptions

08 White Label(11)

  • Partial/Full White Label
  • Embed White Label Status Pages and Reports
  • Default White Label Landing Page
  • Configure White Label Reports
  • White Label is not package exclusive
  • Accessing Your White Label Reports

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Ticket View
  • We Need Your Feedback
  • Viewing Your Tickets
  • Which Support Desk Is This?
  • Opening A Ticket

10 Settings(21)

  • Sub-Account – Switch Account
  • Blacklist Monitor Color Indicators
  • Show monitor labels in your Blacklist Reports
  • Sub-Accounts Access Levels
  • Default Reports Per Page For Bulk Reports
  • Set An Avatar

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earnings Calculator
  • Withdraw Earnings

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Where can I see my Package Limits?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
  • Why is Uptime Monitoring so important? Why should I do it?
  • How to remove a monitored Service from multiple servers?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Enable automated data access for your Microsoft Outlook SNDS account
  • Debugging the issues which caused your downtime
  • How to create a beautiful Uptime Status page
  • Delisting your blacklisted IPs
  • How to fill in your Company Info
  • How to track your uptime using HetrixTools

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Using the API Relay
  • API – Delete Uptime Monitor
  • API Explorer
  • API Keys
  • API – Edit Blacklist Monitor
  • API – Add Blacklist Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.57 – Changelog
  • v0.9.7 Beta
  • v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
  • v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
  • v0.9.69 – Changelog
  • Affiliate Program changes starting with 1st of December 2016

17 Common Errors(8)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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