01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• Pushover Notifications
• Phone call notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Telegram Integration – Direct Message Notifications
• Mattermost Integration
• Low SMS Credit Warnings

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Add extra monitors to your order
• Block View
• Add multiple entries at once
• Add An IP Block
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• Add a Website Uptime Monitor
• Autocomplete Search
• Filter Uptime Monitors
• How to edit Uptime Monitor’s advanced settings
• Search Uptime Monitors
• Uptime Monitoring Webhook Notifications

05 Server Monitor(46)

• Misconfigured Network Interface Name (PHP Agent)
• Ignore certain Network Interfaces for Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent
• What data does the Server Monitor Agent collect?
• Software RAID Monitoring
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• How to order Categories
• Add an announcement to your Status Page
• Create Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Remove a saved Payment Method
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• Pay via Stripe using Bitcoins
• Upgrade your plan
• Pay via Stripe using your debit or credit card

08 White Label(11)

• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Partial/Full White Label
• Default White Label Landing Page
• Accessing Your White Label Reports

09 Support(10)

• Ticket View
• Opening A Ticket
• Live Chat
• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Activity Log
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Dark Mode

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• mxtoolbox alternative?
• Why is Uptime Monitoring so important? Why should I do it?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How do I access my Blacklist Reports?
• My blacklist monitors check-up time is too much apart. What to do?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Filter Based On RBL
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• API Keys
• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.77 – Server Agent Monitor
• v0.9.2 Beta
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.70 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)