01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Microsoft Teams Integration
• ntfy.sh Notifications
• Opsgenie Integration
• Remove entry from Contact List
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Initiate Manual Blacklist Check
• Daily/Weekly Blacklist Monitoring Reports
• View Blacklist Monitor Changes History
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(73)

• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Add a Website Uptime Monitor
• How to enable SSL Verification for your Uptime Monitor
• Network Diagnostics
• Reset Uptime Monitor History
• Pause an Uptime Monitor

05 Server Monitor(46)

• ZFS Health Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Software RAID Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Filter Uptime Monitors Based on Current Warning Status
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Categories
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Generate Early Invoice
• Upgrade/Downgrade
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• Partial/Full White Label

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Disable Bulk Report Title
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Show monitor labels in your Blacklist Reports
• Account Settings
• Dark Mode
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• What is Uptime Monitoring?
• Why should I blacklist check & blacklist monitor my IPs?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How are your Uptime Monitoring statistics calculated?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• Using the API Relay
• Understanding our APIs
• API – Delete Uptime Monitor
• v1 Server Stats
• Understanding API Limits

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.47 – Changelog
• Announcing the new Blacklist Monitor pricing structure
• SMS Credits Price Reduction
• v0.9.70 – Changelog
• v0.9.63 – Telegram Integration
• Affiliate Program changes starting with 1st of December 2016

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure