01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Remove entry from Contact List
• Blacklist Monitoring Webhook Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• PushBullet Notifications
• Twitter Direct Message Notifications
• Microsoft Teams Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Ignore A Blacklist
• Auto Refresh Timer
• Blacklist Monitor Color Indicators
• Select multiple monitors at once with SHIFT+Click
• Notice Report Changes

04 Uptime Monitor(73)

• SSL Monitoring
• Filter Uptime Monitors
• Group Actions – Add/Replace/Remove Private Notes
• How to whitelist our Uptime Monitoring Nodes in CSF
• Nameserver Monitoring
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(46)

• CPU Temperature Monitoring
• Server Agent – Custom Variables
• Run Server Monitor Agent As Root
• Why isn’t my network usage being collected?
• Filter Uptime Monitors Based on Current Warning Status
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• How to order Categories
• Remove monitors from a Status Page
• Create Status Page
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add a new Payment Method
• Upgrade your plan
• Your Orders/Services
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Account Credit

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Fixed Header
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Viewing Your Tickets
• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Live Chat

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Sub-Accounts
• Change Password
• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Why is Uptime Monitoring so important? Why should I do it?
• How do I access my Blacklist Reports?
• How to remove a monitored Service from multiple servers?
• How can I remove or edit the label of multiple monitors at once?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• API – Delete Uptime Monitor
• Using the API Relay
• v2 List Blacklist Monitors
• Blacklist Check Credits (also known as API Checks)
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.9 Beta – Bulk Reports
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.58 – Changelog
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.69 – Changelog

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused