01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(42)

• Default Contact List
• Telegram Integration – Group Notifications – Send Message to Topic
• How do Contact Lists work?
• How to enable Telegram Topics
• Opsgenie Integration
• Discord Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Auto Refresh Timer
• Monitored Blacklists
• Daily/Weekly Blacklist Monitoring Reports
• Export as Text
• Search Cloud

04 Uptime Monitor(74)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Schedule Maintenance
• Group Actions – Add/Replace/Remove Private Notes
• Autocomplete Search
• Uptime Monitoring Nodes Status
• How to order Categories

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor
• Reinstall, Update, Remove The Server Monitor Agent
• Multiple Disks Support
• Misconfigured Network Interface Name (PHP Agent)
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages(15)

• Delete a Status Page
• How to create a beautiful Uptime Status page
• Incident History
• How to order Categories
• Protect your Status Page with a Password
• Categories

07 Billing(25)

• Remove a saved Payment Method
• Upgrade/Downgrade
• Change Billing Cycle
• Why am I being double charged? [PayPal]
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Fixed Header
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• We Need Your Feedback
• Ticket View
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Timezone
• Show monitor labels in your Blacklist Reports
• Close Account
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Can I have multiple HetrixTools accounts?
• What to do after following the Delist links?
• How can I contact a blacklist’s owners?
• How are your Uptime Monitoring statistics calculated?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Blacklist Check vs. Blacklist Monitor
• Debugging the issues which caused your downtime
• How to use Quick PING
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• Blacklist Check API
• Using the API Relay
• API – Add Blacklist Monitor
• v3 API
• API Keys

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• UCEPROTECT-Level3
• Affiliate Program changes starting with 1st of December 2016
• v0.9.33 – Dynamic Delisting Links
• v0.9.50 – Changelog
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.56 – Changelog

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)