01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• Create A Contact List
• Mattermost Integration
• Google Chat Integration
• Telegram Integration – Channel Notifications
• Default Contact List

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Notice Report Changes
• View further blacklisting details in your reports
• Queue Priority
• Filter Monitors Based on Recent Changes
• Ignore A Blacklist
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(71)

• Schedule Recurring Maintenance
• Location Fail Log
• Domain Expiration Date Appears Incorrect
• SLA Uptime Calculator
• Sorting Uptime Monitors
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(43)

• Run Server Monitor Agent As Root
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• View Running Processes
• CPU Temperature Monitoring
• Server Monitoring Agent – Install Templates
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Protect your Status Page with a Password
• Categories
• Create Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories

07 Billing(24)

• Paying an Invoice with Account Credit
• Turn on/off automatic payments
• Suspension/Termination
• Generate Early Invoice
• Your Orders/Services
• Pay via Stripe using your debit or credit card

08 White Label(11)

• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Fixed Header
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Disable Bulk Report Title
• We Need Your Feedback
• In-House Support
• API Keys Access

10 Settings(21)

• Uptime percentage calculation
• Change Password
• Sub-Accounts Access Levels
• Inherit Password Protection
• Enable/Disable multiple logins into your account
• Timezone

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Why did HetrixTools blacklist my Domain or IP address?
• Pingdom Alternative
• How can I remove or edit the label of multiple monitors at once?
• Where can I see my Package Limits?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• Search and Labels
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• Blacklist Check API
• v2 List Blacklist Monitors
• Understanding our APIs
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.42 – Domain Blacklist Monitoring
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• ‘Featured Clients’ on our website

17 Common Errors(8)

• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)