01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Live Queue Status

02 Contact Lists(42)

• Telegram Integration – Group Notifications – Send Message to Topic
• Opsgenie Integration
• SMS Credits
• Server Monitoring Resource Usage Webhook Notifications
• Default Contact List
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• What is the difference between API Calls and API Checks?
• Filter Monitors Based on Recent Changes
• Add extra monitors to your order
• Sorting Blacklist Monitors
• Add An IP Block

04 Uptime Monitor(74)

• Avoid Getting Our IPs Blocked
• Show Monitored Target In Uptime Reports
• Here’s how Maintenance Mode affects your Uptime Reports
• Import Uptime Monitors from .CSV
• Uptime Monitor Report
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Set Resource Usage Warnings
• Server Monitoring Resource Usage Webhook Notifications
• Debug Mode – Linux Agent

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Delete a Status Page

07 Billing(25)

• Why am I being double charged? [PayPal]
• Partial/Full White Label
• Pay invoice via Stripe Checkout
• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Your Orders/Services

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• Accessing Your White Label Reports
• Default White Label Landing Page
• Partial/Full White Label
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• In-House Support
• Disable Bulk Report Title
• Which Support Desk Is This?
• Live Chat
• We Need Your Feedback

10 Settings(21)

• Close Account
• Uptime Percentage Period (account-wide)
• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Change Password
• Dark Mode

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Pingdom Alternative
• Does your Uptime Monitor check from all of the locations simultaneously?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why don’t you host your own Status Page?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Use Private Notes to tag your Uptime Monitors
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Debugging the issues which caused your downtime
• How to fill in your Company Info
• Enable automated data access for your Microsoft Outlook SNDS account
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors
• v3 API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.8.5 Beta
• v0.9.32 – Bulk Report Announcements
• v0.9.44 – Sub-Accounts
• v0.9.68 – Changelog
• Announcing the new Blacklist Monitor pricing structure

18 Common Errors(11)

• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused