01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Twitter Direct Message Notifications
• Slack Integration
• HipChat Integration
• SMS Notification Examples
• Opsgenie Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Meet The Interface
• Notice Report Changes
• Add extra monitors to your order
• Delete Multiple Blacklist Monitors
• Add A Domain Name
• Auto Refresh Timer

04 Uptime Monitor(73)

• Domain Expiration Monitoring
• SSL Certificate Expiration Date Monitoring
• Nameserver Monitoring
• Show Monitored Target In Uptime Reports
• Group Actions
• How to change Contact List

05 Server Monitor(46)

• Install the HetrixTools Server Monitor Agent
• Server Agent – Custom Variables
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Where do I find the SID (Server Monitor ID)?
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Create Status Page
• Categories
• Delete a Status Page
• How to order Categories
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Turn on/off automatic payments
• How to receive Billing emails on a different address
• Invoices
• Your Orders/Services
• Pay via Stripe using your debit or credit card
• Placing A New Order

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report

09 Support(10)

• In-House Support
• We Need Your Feedback
• Live Chat
• Disable Bulk Report Title
• Opening A Ticket
• Viewing Your Tickets

10 Settings(21)

• Close Account
• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Timezone
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Do you offer Bulk Blacklist Check?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Can I have multiple HetrixTools accounts?
• Why don’t you host your own Status Page?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• Blacklist Check API
• API – Delete Blacklist Monitor
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.66 – Location Fails Warning
• v0.9.57 – Changelog
• v0.9.56 – Changelog
• Multiple White Label Domains

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)