01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(41)

• Server Monitoring Resource Usage Webhook Notifications
• Telegram Integration – Group Notifications
• Remove entry from Contact List
• Create A Contact List
• Zenduty Integration
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• Add An IP Block
• View further blacklisting details in your reports
• Ignore A Blacklist
• How to delete entire IP block from Blacklist Monitoring
• Set rDNS or IP address as Label

04 Uptime Monitor(74)

• Uptime Monitor Report
• Delete Uptime Monitor
• Schedule Recurring Maintenance
• Add a Cron Job Monitor (Heartbeat Monitor)
• Uptime Monitoring Nodes Status
• How to order Categories

05 Server Monitor(47)

• Where do I find the SID (Server Monitor ID)?
• Uninstall the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Software RAID Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Run Server Monitor Agent As Root

06 Status Pages (Bulk Reports)(15)

• Incident History
• Delete a Status Page
• Remove monitors from a Status Page
• Categories
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Generate Early Invoice
• Add extra monitors to your order
• Change Billing Cycle
• Your Orders/Services
• Reactivating a Terminated Order
• Partial/Full White Label

08 White Label(11)

• Accessing Your White Label Reports
• Add A White Label Domain Name
• Fixed Header
• SSL Error Accessing White Label Report
• Partial/Full White Label
• White Label is not package exclusive

09 Support(10)

• Disable Bulk Report Title
• We Need Your Feedback
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Dark Mode
• Show monitor labels in your Blacklist Reports
• Filter Monitors Based on Recent Changes
• Sub-Account – Switch Account
• Inherit Password Protection
• Close Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What to do after following the Delist links?
• Can I have multiple HetrixTools accounts?
• Do you offer blacklist delisting assistance?
• How do blacklist notifications work? When do I get notified?
• How can I contact a blacklist’s owners?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page
• Filter Based On RBL
• Markdown
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• API Explorer
• API Keys
• v1 Server Stats
• API – Add Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• Introducing Phone Call Notifications
• v0.8.5 Beta
• v0.9.22 Beta – Repeated Alerts
• v0.9.68 – Changelog
• v0.8.6 Beta

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs