01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Google Chat Integration
• Webhook Authentication Token
• Telegram Integration – Group Notifications – Send Message to Topic
• Low SMS Credit Warnings
• How to ping a User or Role in your Discord notifications
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Block View
• Delete Multiple Blacklist Monitors
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Meet The Interface
• Add An IP Block
• Auto Refresh Timer

04 Uptime Monitor(73)

• Pause an Uptime Monitor
• Delete Uptime Monitor
• Schedule Recurring Maintenance
• Set Domain Expiration Date Manually
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Nameserver Monitoring

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• HDD/SSD/NVMe Drive Health Monitor
• Server Monitoring Resource Usage Webhook Notifications
• Reboot Required Warning
• CPU Temperature Monitoring
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Create Status Page
• How to order Categories
• Protect your Status Page with a Password
• Delete a Status Page

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Change Billing Cycle
• Account Credit
• Why am I being double charged? [PayPal]
• Placing A New Order
• What Billing Software Is This?

08 White Label(11)

• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• Ticket View
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback

10 Settings(21)

• Activity Log
• Default Reports Per Page For Bulk Reports
• Timezone
• Enable/Disable multiple logins into your account
• Stack blacklist monitor notifications for X hours
• Change Password

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• How to buy SMS Credits?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why is Uptime Monitoring so important? Why should I do it?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding our APIs
• API – Add Blacklist Monitor
• API v3
• API Uptime Monitor Maintenance Mode
• Understanding API Limits
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.58 – Changelog
• v0.9.1 Beta
• v0.9.60 – Low SMS Credit Warnings
• v0.9.8 Beta – Blacklist Check
• v0.9.55 – Changelog

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure