01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(40)

• Slack Integration
• Telegram Integration – Direct Message Notifications
• Phone call notifications
• Telegram Integration – Group Notifications
• PushBullet Notifications
• Remove entry from Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• How to change Contact List
• Blacklist Monitoring Webhook Notifications
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Change History
• Add multiple entries at once

04 Uptime Monitor(73)

• Delete Uptime Monitor
• Group Actions
• How to change Contact List
• Downtime Notes
• Location Fails Warning
• Set Domain Expiration Date Manually

05 Server Monitor(46)

• Debug Mode – Linux Agent
• Server Monitoring Agent – Install Templates
• Server Agent – Custom Variables
• Accessing Server Monitoring Data
• CPU Temperature Monitoring
• Install the macOS Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Create Status Page
• Protect your Status Page with a Password
• Delete a Status Page
• Categories
• Uptime Percentage Period (per status page)

07 Billing(24)

• Generate Early Invoice
• Reactivating a Terminated Order
• Add extra monitors to your order
• Upgrade your plan
• Invoices
• Change Billing Cycle

08 White Label(11)

• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• Which Support Desk Is This?
• API Keys Access
• Ticket View
• In-House Support

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Sub-Accounts
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Activity Log

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How long until my Domain or IP address is delisted?
• How to remove a monitored Service from multiple servers?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do I access my Uptime Reports?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account
• How to track your uptime using HetrixTools
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• v1 Server Stats
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.35 – Domain Blacklist Check
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.70 – Changelog
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.77 – Server Agent Monitor

17 Common Errors(10)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small