01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(42)

• Missed ntfy notifications when using the public ntfy.sh server
• Pushover Notifications
• How to group HetrixTools notifications using ilert
• Default Contact List
• SIGNL4 Integration
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Block View
• Add An IP Range
• How to delete entire IP block from Blacklist Monitoring
• Add A Domain Name
• Initiate Manual Blacklist Check

04 Uptime Monitor(74)

• Nameserver Monitoring
• How to whitelist our Uptime Monitoring Nodes in CSF
• Difference between Location Fail Log and Network Diagnostics
• Schedule Recurring Maintenance
• Sorting Uptime Monitors
• Network Diagnostics

05 Server Monitor(47)

• Service Monitoring
• Accessing Server Monitoring Data
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• What is Server Monitoring?
• Debug Mode – Linux Agent
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Create Status Page
• Incident History
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(24)

• Pay via Stripe using Bitcoins
• Add extra monitors to your order
• Invoices
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Your Orders/Services

08 White Label(11)

• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View
• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode
• Sub-Accounts
• Activity Log
• Timezone
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• What to do after following the Delist links?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How long until my Domain or IP address is delisted?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement
• API – Delete Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API Explorer
• Understanding API Limits

16 MCP(3)

• 16.01 Use Cases(3)

• Manage Server Inventory
• Investigate Outage
• Schedule maintenance based on emails

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.8.3 Beta

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small