01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• How do Contact Lists work?
• How to group HetrixTools notifications using ilert
• Twitter Direct Message Notifications
• Remove entry from Contact List
• ntfy.sh Notifications
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Range
• Daily/Weekly Blacklist Monitoring Reports
• Blacklist Monitors Actions
• Bookmarks
• Set rDNS or IP address as Label
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(73)

• How to enable SSL Verification for your Uptime Monitor
• Filter Uptime Monitors
• Add a Website Uptime Monitor
• Meet The Interface
• Downtime Notes
• Reset Uptime Monitor History

05 Server Monitor(46)

• Configure CPU Temperature Warnings
• Ignore certain Network Interfaces for Server Monitoring Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Install the HetrixTools Server Monitor Agent
• Misconfigured Network Interface Name
• Run Server Monitor Agent As Root

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• How to order Categories
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Partial/Full White Label
• Remove a saved Payment Method
• Account Credit
• Pay via Stripe using Bitcoins
• Turn on/off automatic payments
• Change Billing Cycle

08 White Label(11)

• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Fixed Header
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• In-House Support
• Which Support Desk Is This?
• Viewing Your Tickets
• Ticket View

10 Settings(21)

• Blacklist Monitor Color Indicators
• Blacklist monitor change notification threshold
• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Activity Log

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• Why should I blacklist check & blacklist monitor my IPs?
• How do blacklist notifications work? When do I get notified?
• What to do after following the Delist links?
• How do I access my Blacklist Reports?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• Understanding our APIs
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.2 Beta
• v0.9.68 – Changelog
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.45 – 6 New Uptime Monitoring Locations
• ‘Featured Clients’ on our website

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled