01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(40)

• Twitter Direct Message Notifications
• Webhook Authentication Token
• How to enable Telegram Topics
• HipChat Integration
• Discord Integration
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Dedicated Queue
• Blacklist Monitors Actions
• View further blacklisting details in your reports
• Ignore A Blacklist
• Select multiple monitors at once with SHIFT+Click
• Search Blacklist Monitors

04 Uptime Monitor(74)

• Schedule Recurring Maintenance
• Pagination & Monitors/Page
• Set Domain Expiration Date Manually
• Pinned Uptime Monitors
• Avoid Getting Our IPs Blocked
• Schedule Maintenance

05 Server Monitor(47)

• Debug Mode – Linux Agent
• CloudLinux Data Collection Issues
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Multiple Disks Support
• Install the HetrixTools Server Monitor Agent
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Delete a Status Page
• Create Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan
• Suspension/Termination
• Pay via Stripe using your debit or credit card
• The Basic Package
• Add extra monitors to your order

08 White Label(11)

• Add A White Label Domain Name
• Partial/Full White Label
• White Label is not package exclusive
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Disable Bulk Report Title
• Which Support Desk Is This?
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Live Chat

10 Settings(21)

• Inherit Password Protection
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Set An Avatar

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to buy SMS Credits?
• Do you offer free trials?
• Why don’t you host your own Status Page?
• How to remove a monitored Service from multiple servers?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• Filter Based On RBL

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• Blacklist Check API
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Schedule Recurring Maintenance
• v0.9.71 – New front-end design
• SMS Price Changes
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.48 – Changelog

17 Common Errors(11)

• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure