• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Live Queue Status
  • Account Dashboard
  • Top Notifications
  • Free Accounts Inactivity
  • Say NO To Pageloads

02 Contact Lists(40)

  • Mattermost Integration
  • How to ping a User or Role in your Discord notifications
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Blacklist Monitoring Webhook Notifications
  • PushBullet Notifications
  • How do Contact Lists work?

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Initiate Manual Blacklist Check
  • Blacklist Monitors Actions
  • Blacklist Monitoring Webhook Notifications
  • Add A Domain Name
  • Set rDNS or IP address as Label
  • Blacklist Monitor Color Indicators

04 Uptime Monitor(71)

  • Add extra monitors to your order
  • Uptime Monitor Report
  • OneClick Maintenance Mode
  • Advanced Metrics For Website Uptime Monitors
  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • How to order Categories

05 Server Monitor(44)

  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Software RAID Monitoring
  • Reboot Required Warning
  • Misconfigured Network Interface Name (PHP Agent)
  • Uninstall the HetrixTools Server Monitor Agent
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(14)

  • Add Twitter Feed to Bulk Report
  • How to remove Incident from Status Page
  • Categories
  • How to order Categories
  • Incident History
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • How to receive Billing emails on a different address
  • Generate Early Invoice
  • Placing A New Order
  • Invoices
  • Change Billing Cycle
  • Pay via Stripe using your debit or credit card

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Add A White Label Domain Name
  • Default White Label Landing Page
  • Partial/Full White Label
  • How to set up a White Label Domain or Subdomain
  • Fixed Header

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?
  • Opening A Ticket
  • API Keys Access
  • Disable Bulk Report Title
  • In-House Support

10 Settings(21)

  • Activity Log
  • Account Settings
  • Timezone
  • Set An Avatar
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earnings Calculator
  • Withdraw Earnings

12 F.A.Q.(40)

  • Do you offer free trials?
  • How do blacklist notifications work? When do I get notified?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Can you reset my Uptime Monitoring stats?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Markdown
  • How to use Quick PING
  • How to fill in your Company Info
  • How to set up Keyword Monitoring
  • Delisting your blacklisted IPs
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Edit Blacklist Monitor
  • API Explorer
  • API Keys
  • v1 Get Server Agent ID (SID)
  • Blacklist Check API
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • SMS Price Changes
  • v0.9.70 – Changelog
  • v0.9.8r1 Beta
  • v0.9.45 – 6 New Uptime Monitoring Locations
  • v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
  • Moscow Relocation API/Webhook Changes

17 Common Errors(8)

  • Error 0: Name or service not known
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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  • How to ping a User or Role in your Discord notifications
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  • Discord Integration
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