• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Live Queue Status
  • Top Notifications
  • Quick Whois Search
  • Say NO To Pageloads
  • Live Detected Outages

02 Contact Lists(40)

  • RocketChat Integration
  • Webhook Authentication Token
  • Uptime Monitoring Webhook Notifications
  • SMS Notification Examples
  • HipChat Integration
  • How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Autocomplete Search
  • Daily/Weekly Blacklist Monitoring Reports
  • Auto Refresh Timer
  • Search Blacklist Monitors
  • Dedicated Queue
  • Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

  • Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
  • Avoid PING False Positives
  • Maintenance Mode
  • Filter Uptime Monitors Based on Current Warning Status
  • Meet The Interface
  • Delete Uptime Monitor

05 Server Monitor(47)

  • Server Monitor Agent Requirements & Compatibility
  • CPU Temperature Monitoring
  • Server Monitoring Resource Usage Webhook Notifications
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)
  • Why isn’t my network usage being collected?
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

  • Incident History
  • Uptime Percentage Period (per status page)
  • Add Twitter Feed to Bulk Report
  • How to remove Incident from Status Page
  • Remove monitors from a Status Page
  • Create a Status Page using Group Actions

07 Billing(24)

  • Partial/Full White Label
  • Creating and Canceling Stripe Subscriptions
  • Why am I being double charged? [PayPal]
  • Cancel Order / Downgrade to the Free plan
  • Change Billing Cycle
  • Your Orders/Services

08 White Label(11)

  • White Label is not package exclusive
  • Fixed Header
  • Configure White Label Reports
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • API Keys Access
  • Live Chat
  • Ticket View
  • Viewing Your Tickets
  • We Need Your Feedback
  • Opening A Ticket

10 Settings(21)

  • Filter Monitors Based on Recent Changes
  • Sub-Accounts Access Levels
  • Show monitor labels in your Blacklist Reports
  • Uptime Percentage Period (account-wide)
  • Blacklist Monitor Color Indicators
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Withdraw Earnings
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earnings Calculator

12 F.A.Q.(40)

  • What payment methods do you accept?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • How many uptime monitoring locations should I select?
  • Do you offer Bulk Blacklist Check?
  • How do I access my Uptime Reports?
  • Where can I see my Package Limits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Debugging the issues which caused your downtime
  • How to fill in your Company Info
  • The importance of ordering your monitors list
  • How to use Quick PING
  • Search and Labels

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • Understanding our APIs
  • Using the API Relay
  • API – Edit Blacklist Monitor
  • API Uptime Monitor Maintenance Mode
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • v1 Get Server Agent ID (SID)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Relocating our Moscow monitoring location
  • v0.9.11 Beta – API Access & API Explorer Released
  • v0.9.73 – New Server Monitor Alerts
  • SMS Credits Price Reduction
  • v0.9.74 – Server Monitoring – Running Processes
  • Moscow Relocation API/Webhook Changes

17 Common Errors(11)

  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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