01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(42)

• Mattermost Integration
• Telegram Integration – Channel Notifications
• How to ping a User or Role in your Discord notifications
• PushBullet Notifications
• Remove entry from Contact List
• Pushover Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Pagination & Monitors/Page
• How to change Contact List
• Paid vs. Free – Blacklist Monitoring Email Reports
• Blacklist Monitor Report
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(74)

• How do we perform Uptime Monitoring network changes
• Avoid Getting Our IPs Blocked
• Advanced cron job monitoring
• Add a Server Agent Monitor (Heartbeat Monitor)
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Delete Uptime Monitor

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Uninstall the HetrixTools Server Monitor Agent
• ZFS Health Monitoring
• Reboot Required Warning
• What is Server Monitoring?
• Server Monitoring Agent – Install Templates

06 Status Pages(15)

• Create Status Page
• Add Twitter Feed to Bulk Report
• Incident History
• Add monitors to a Status Page
• Categories
• How to order Categories

07 Billing(25)

• Your Orders/Services
• Change Billing Cycle
• Paying an Invoice with Account Credit
• What Billing Software Is This?
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• API Key Scope
• Viewing Your Tickets
• Live Chat
• Which Support Desk Is This?

10 Settings(21)

• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Dark Mode
• Account Settings
• Timezone
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to buy SMS Credits?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Do you offer custom packages?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels
• How to fill in your Company Info
• How to track your uptime using HetrixTools
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors
• Blacklist Check API
• v1 Server Stats

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8r1 Beta
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Windows Server Monitoring Agent v2
• SMS Credits Price Reduction
• v0.9.6 Beta – Uptime Monitoring
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known