01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• SMS Notifications
• Phone call notifications
• ilert Integration
• Splunk/VictorOps Integration
• How to group HetrixTools notifications using ilert
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Meet The Interface
• Filter Based On RBLs
• Configure Microsoft SNDS Monitoring
• Block View
• Add extra monitors to your order

04 Uptime Monitor(74)

• Pagination & Monitors/Page
• How to change Contact List
• Advanced cron job monitoring
• OneClick Maintenance Mode
• Repeated Alerts
• Copy Settings

05 Server Monitor(47)

• Server Monitoring Resource Usage Webhook Notifications
• Where do I find the SID (Server Monitor ID)?
• ZFS Health Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Server Monitor Color Indicators
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Categories
• Incident History

07 Billing(24)

• How to receive Billing emails on a different address
• Your Orders/Services
• Generate Early Invoice
• Creating and Canceling Stripe Subscriptions
• Pay via Stripe using your debit or credit card
• Partial/Full White Label

08 White Label(11)

• White Label is not package exclusive
• Add A White Label Domain Name
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Which Support Desk Is This?
• Disable Bulk Report Title
• Live Chat

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Sub-Accounts
• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Account Settings

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Pingdom Alternative
• How can I remove or edit the label of multiple monitors at once?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime
• Markdown
• Uptime Monitoring For Display
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• v1 Server Stats
• Understanding our APIs
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.36 – Timezone
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.8.6 Beta
• Affiliate Program changes starting with 1st of December 2016
• v0.9.2 Beta
• v0.9.35 – Domain Blacklist Check

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR