01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• Create A Contact List
• How to ping a User or Role in your Discord notifications
• Splunk/VictorOps Integration
• SMS Notification Examples
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Autocomplete Search
• Meet The Interface
• Monitored Blacklists
• Ignore A Blacklist
• Sorting Blacklist Monitors

04 Uptime Monitor(72)

• Auto Refresh Timer
• How to edit Uptime Monitor’s advanced settings
• Maintenance Mode
• Uptime Monitoring Nodes Status
• Nameserver Monitoring
• Network Diagnostics

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Enable Server Monitor Agent Debugging
• Software RAID Monitoring
• Set Resource Usage Warnings
• CloudLinux Data Collection Issues
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(14)

• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• How to order Categories
• Categories

07 Billing(24)

• Placing A New Order
• Partial/Full White Label
• Remove a saved Payment Method
• Reactivating a Terminated Order
• The Basic Package
• How to receive Billing emails on a different address

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• Viewing Your Tickets
• Opening A Ticket
• Live Chat
• Which Support Desk Is This?
• API Keys Access
• Ticket View

10 Settings(21)

• Blacklist Monitor Color Indicators
• Change Password
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Account Settings
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• What is Uptime Monitoring?
• Can I have multiple HetrixTools accounts?
• How can I remove or edit the label of multiple monitors at once?
• What payment methods do you accept?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• v2 List Blacklist Monitors
• API – Delete Uptime Monitor
• Understanding our APIs
• API – Add Blacklist Monitor
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.54 – Changelog
• Multiple White Label Domains
• v0.9.35 – Domain Blacklist Check
• v0.9.39 – WebHook Notifications
• v0.9.3 Beta
• SMS Credits Price Reduction

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled