01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Telegram Integration – Group Notifications – Send Message to Topic
• Telegram Integration – Group Notifications
• Pushover Notifications
• HipChat Integration
• SMS Notifications
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Search Blacklist Monitors
• How to change Contact List
• Select multiple monitors at once with SHIFT+Click
• Filter Monitors Based on Recent Changes
• Auto Refresh Timer

04 Uptime Monitor(74)

• Search Cloud
• Network Diagnostics
• Add extra monitors to your order
• How is the uptime percentage calculated in your Uptime Reports
• Autocomplete Search
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(47)

• Filter Uptime Monitors Based on Current Warning Status
• How to install S.M.A.R.T. (smartmontools) on your server
• Resource Usage Privacy
• Set Resource Usage Warnings
• Uninstall the HetrixTools Server Monitor Agent
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Add monitors to a Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Incident History

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Your Orders/Services
• Upgrade your plan
• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]
• Invoices

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure White Label Reports

09 Support(10)

• Ticket View
• Which Support Desk Is This?
• Disable Bulk Report Title
• We Need Your Feedback
• Live Chat
• Opening A Ticket

10 Settings(21)

• Inherit Password Protection
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Set An Avatar
• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• mxtoolbox alternative?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How many uptime monitoring locations should I select?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• My blacklist monitors check-up time is too much apart. What to do?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Delisting your blacklisted IPs
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• Understanding our APIs
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.7 Beta
• v0.9.39 – WebHook Notifications
• v0.9.51 – Changelog
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.1 Beta
• v0.9.70 – Changelog

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)