• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Live Queue Status
  • Live Detected Outages
  • Quick Whois Search
  • Free Accounts Inactivity
  • Top Notifications

02 Contact Lists(40)

  • How to ping a User or Role in your Discord notifications
  • Mattermost Integration
  • Create A Contact List
  • How do Contact Lists work?
  • How to group HetrixTools notifications using ilert
  • How to enable Telegram Topics

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Report
  • Select multiple monitors at once with SHIFT+Click
  • Difference between Microsoft SNDS Lists on HetrixTools
  • How to delete entire IP block from Blacklist Monitoring
  • Auto Refresh Timer
  • Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

  • Quick PING
  • Location Fails Warning
  • Meet The Interface
  • Uptime Monitoring IP Addresses
  • Advanced cron job monitoring
  • Domain Expiration Date Appears Incorrect

05 Server Monitor(47)

  • What is Server Monitoring?
  • Installing the Windows Server Monitoring Agent
  • Service Monitoring
  • CPU Temperature Monitoring
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • View Running Processes

06 Status Pages (Bulk Reports)(15)

  • How to order Categories
  • Create a Status Page using Group Actions
  • Uptime Percentage Period (per status page)
  • Delete a Status Page
  • How to remove Incident from Status Page
  • Incident History

07 Billing(24)

  • Why am I being double charged? [PayPal]
  • Add a new Payment Method
  • Cancel Order / Downgrade to the Free plan
  • Pay via Stripe using your debit or credit card
  • Remove a saved Payment Method
  • Creating and Canceling Stripe Subscriptions

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • SSL Error Accessing White Label Report
  • Fixed Header
  • Partial/Full White Label
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name

09 Support(10)

  • Viewing Your Tickets
  • Opening A Ticket
  • In-House Support
  • Live Chat
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Ticket View

10 Settings(21)

  • Inherit Password Protection
  • Blacklist Monitor Color Indicators
  • Account Settings
  • Sub-Accounts Access Levels
  • Close Account
  • Sub-Accounts

11 Affiliate Program(6)

  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Affiliate Dashboard
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • What to do after following the Delist links?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • Why should I blacklist check & blacklist monitor my IPs?
  • Do you offer Bulk Blacklist Check?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • What payment methods do you accept?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • Uptime Monitoring For Display
  • Markdown
  • Adding your IPs to Microsoft Outlook SNDS
  • The importance of ordering your monitors list
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Edit Blacklist Monitor
  • Blacklist Check Credits (also known as API Checks)
  • v2 List Blacklist Monitors
  • v1 Server Stats
  • Blacklist Check API
  • API v3

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Introducing the “Global Status” section in our Uptime Reports
  • v0.9.5 Beta – White Label Reports
  • v0.9.71 – New front-end design
  • v0.9.50 – Changelog
  • v0.8.2 Beta
  • v0.9.48 – Changelog

17 Common Errors(11)

  • Error 0: Name or service not known
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • HTTP Code [403] Error 0: (Xms)
  • Connected, but no SMTP banner received within Xs

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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