01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(39)

• Remove entry from Contact List
• Discord Integration
• Zenduty Integration
• PushBullet Notifications
• Twitter Direct Message Notifications
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Change History
• How to change Contact List
• View Blacklist Monitor Changes History
• Filter Based On RBLs

04 Uptime Monitor(71)

• Uptime Monitoring Webhook Notifications
• Add private notes to your Uptime Monitors
• Avoid PING False Positives
• Domain Expiration Date Appears Incorrect
• Pause an Uptime Monitor
• Add a PING/Service Uptime Monitor

05 Server Monitor(43)

• How to install S.M.A.R.T. (smartmontools) on your server
• Using the Server Monitoring Relay
• Service Monitoring
• Where do I find the SID (Server Monitor ID)?
• CloudLinux Data Collection Issues
• Outgoing PING

06 Status Pages (Bulk Reports)(14)

• Create Status Page
• Add an announcement to your Status Page
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page

07 Billing(24)

• Invoices
• Remove a saved Payment Method
• Partial/Full White Label
• The Basic Package
• Creating and Canceling Stripe Subscriptions
• Your Orders/Services

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Configure White Label Reports
• Accessing Your White Label Reports
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• We Need Your Feedback
• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets

10 Settings(21)

• Sub-Accounts
• Blacklist monitor change notification threshold
• Stack blacklist monitor notifications for X hours
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why is Uptime Monitoring so important? Why should I do it?
• mxtoolbox alternative?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• Search and Labels
• Hiring Freelancers For Delisting
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• API – Delete Blacklist Monitor
• v2 List Blacklist Monitors
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.39 – WebHook Notifications
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.22 Beta – Repeated Alerts
• SMS Credits Price Reduction
• v0.9.50 – Changelog

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found