01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• Create A Contact List
• Blacklist Monitoring Webhook Notifications
• SMS Credits
• PagerDuty Integration
• Default Contact List
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• Maximize Workspace
• Initiate Manual Blacklist Check
• Show Only Blacklisted
• Blacklist Monitor Report
• Notice Report Changes

04 Uptime Monitor(73)

• Edit Uptime Monitor
• Add a Cron Job Monitor (Heartbeat Monitor)
• Downtime Notes
• Network Diagnostics
• Autocomplete Search
• Private/Public Uptime Reports

05 Server Monitor(46)

• What data does the Server Monitor Agent collect?
• Misconfigured Network Interface Name
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Software RAID Monitoring
• Service Monitoring
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Delete a Status Page
• Create Status Page

07 Billing(24)

• Account Credit
• Add a new Payment Method
• Upgrade/Downgrade
• Change Billing Cycle
• Pay via Stripe using Bitcoins
• Upgrade your plan

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Partial/Full White Label

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Disable Bulk Report Title
• Which Support Desk Is This?
• API Keys Access
• Live Chat

10 Settings(21)

• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Close Account
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Where can I see my Package Limits?
• What payment methods do you accept?
• How long until my Domain or IP address is delisted?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Uptime Reports?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to track your uptime using HetrixTools
• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Get Server Agent ID (SID)
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.48 – Changelog
• v0.9.64 – The Basic Package
• v0.9.32 – Bulk Report Announcements
• Windows Server Monitoring Agent v2
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR