01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status

02 Contact Lists(42)

• Uptime Monitoring Webhook Notifications
• ilert Integration
• Low SMS Credit Warnings
• RocketChat Integration
• Blacklist Monitoring Webhook Notifications
• Default Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• What is the difference between API Calls and API Checks?
• Search Cloud
• Blacklist Monitors Actions
• Blacklist Monitor Color Indicators
• Group Actions

04 Uptime Monitor(74)

• SLA Uptime Calculator
• Add a Server Agent Monitor (Heartbeat Monitor)
• Domain Expiration Date Appears Incorrect
• Add a Cron Job Monitor (Heartbeat Monitor)
• How to whitelist our Uptime Monitoring Nodes in CSF
• Schedule Recurring Maintenance

05 Server Monitor(48)

• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Outgoing PING
• Misconfigured Network Interface Name (PHP Agent)
• Why isn’t my network usage being collected?

06 Status Pages(15)

• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• Create Status Page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(25)

• Change Billing Cycle
• Invoices
• Add a new Payment Method
• How to receive Billing emails on a different address
• Why am I being double charged? [PayPal]
• Suspension/Termination

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure White Label Reports
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• Which Support Desk Is This?
• We Need Your Feedback
• Ticket View
• Live Chat
• In-House Support
• API Key Scope

10 Settings(21)

• Dark Mode
• Account Settings
• Set An Avatar
• Activity Log
• Inherit Password Protection
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How to edit White Label domain settings?
• How do blacklist notifications work? When do I get notified?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What to do after following the Delist links?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• The importance of ordering your monitors list
• Uptime Monitoring For Display
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)
• API – Add Blacklist Monitor
• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• New Server Monitoring Agent Released [v1.05]
• v0.9.57 – Changelog
• SMS Price Changes
• Windows Server Monitoring Agent v2
• Google SafeBrowsing to be removed on 11 Nov. 2019

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled