01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• SMS Notifications
• Create A Contact List
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• How to enable Telegram Topics
• Twitter Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Blacklist Monitor Report
• Search Cloud
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add An IP Range

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• Add extra monitors to your order
• Autocomplete Search
• Delete Uptime Monitor
• Avoid PING False Positives
• Auto Refresh Timer

05 Server Monitor(46)

• Ignore certain Network Interfaces for Server Monitoring Agent
• What is Server Monitoring?
• Run Server Monitor Agent As Root
• What data does the Server Monitor Agent collect?
• View Running Processes
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Create Status Page
• Delete a Status Page
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Upgrade your plan
• Reactivating a Terminated Order
• Add extra monitors to your order
• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• Partial/Full White Label

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View

10 Settings(21)

• Change Password
• Sub-Account – Switch Account
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Set An Avatar
• Account Settings

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Where can I see my Package Limits?
• How do I access my Blacklist Reports?
• Do you offer Bulk Blacklist Check?
• How can I contact a blacklist’s owners?
• Can you reset my Uptime Monitoring stats?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to use the Cron Job Monitor
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• API – Delete Uptime Monitor
• Using the API Relay
• API – Edit Blacklist Monitor
• Blacklist Check API
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.8.7 Beta
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• Windows Server Monitoring Agent v2
• v0.9.70 – Changelog
• v0.9.57 – Changelog

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)