01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• How to enable Telegram Topics
• Telegram Integration – Direct Message Notifications
• Telegram Integration – Group Notifications
• SIGNL4 Integration
• Do Not Disturb Schedule
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Delete Multiple Blacklist Monitors
• Search Blacklist Monitors
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitors – Summary
• Auto Refresh Timer

04 Uptime Monitor(73)

• Enable Uptime Monitor Plain Text Email Notifications
• Alert Only After X Minutes Of Downtime
• Uptime Monitor Report
• Edit Uptime Monitor
• Network Diagnostics
• How to change Contact List

05 Server Monitor(46)

• Install the macOS Server Monitoring Agent
• Where do I find the SID (Server Monitor ID)?
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Software RAID Monitoring
• Service Monitoring

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Categories
• Add monitors to a Status Page
• Incident History
• How to remove Incident from Status Page

07 Billing(24)

• Upgrade/Downgrade
• Change Billing Cycle
• Upgrade your plan
• Remove a saved Payment Method
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?

08 White Label(11)

• Fixed Header
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Add A White Label Domain Name
• Partial/Full White Label

09 Support(10)

• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• In-House Support
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Filter Monitors Based on Recent Changes
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• How many uptime monitoring locations should I select?
• How to edit White Label domain settings?
• Why did HetrixTools blacklist my Domain or IP address?
• mxtoolbox alternative?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Markdown
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• API Explorer
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.74 – Server Monitoring – Running Processes
• v0.9.58 – Changelog
• v0.8.3 Beta
• v0.8.6 Beta
• Abusix blacklists added to HetrixTools
• v0.9.45 – 6 New Uptime Monitoring Locations

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)