01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• How to enable Telegram Topics
• Telegram Integration – Group Notifications
• Opsgenie Integration
• PagerDuty Integration
• SMS Credits
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Meet The Interface
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Difference between Microsoft SNDS Lists on HetrixTools
• Blacklist Monitor Change History
• Add extra monitors to your order

04 Uptime Monitor(73)

• Sorting Uptime Monitors
• Advanced Metrics For Website Uptime Monitors
• Filter Uptime Monitors
• Schedule Recurring Maintenance
• Pause an Uptime Monitor
• Uptime Monitoring IP Addresses

05 Server Monitor(46)

• What is Server Monitoring?
• Ignore certain Network Interfaces for Server Monitoring Agent
• Service Monitoring
• HDD/SSD/NVMe Drive Health Monitor
• Configure CPU Temperature Warnings
• Reboot Required Warning

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Add an announcement to your Status Page
• Add monitors to a Status Page
• Delete a Status Page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Account Credit
• What Billing Software Is This?
• Turn on/off automatic payments
• How to receive Billing emails on a different address
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit

08 White Label(11)

• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Fixed Header

09 Support(10)

• In-House Support
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• API Keys Access
• Opening A Ticket

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Activity Log
• Timezone
• Filter Monitors Based on Recent Changes
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• What payment methods do you accept?
• How to buy SMS Credits?
• Can I have multiple HetrixTools accounts?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Do you offer free trials?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API Keys
• v1 Server Stats
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.47 – Changelog
• v0.9.57 – Changelog
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.36 – Timezone
• v0.9.49 – Server Monitoring

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused