01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• HipChat Integration
• Telegram Integration – Direct Message Notifications
• Twitter Direct Message Notifications
• PagerDuty Integration
• Uptime Monitoring Webhook Notifications
• Default Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Search Cloud
• Add Your First Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Auto Refresh Timer
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• Copy Settings
• Schedule Maintenance
• Pagination & Monitors/Page
• Add extra monitors to your order
• Private/Public Uptime Reports
• Avoid Getting Our IPs Blocked

05 Server Monitor(46)

• Accessing Server Monitoring Data
• Server Monitor Color Indicators
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Reinstall, Update, Remove The Server Monitor Agent
• Server Monitor Agent Settings
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• How to order Categories
• Incident History
• Delete a Status Page

07 Billing(24)

• Invoices
• Placing A New Order
• How to receive Billing emails on a different address
• Reactivating a Terminated Order
• Partial/Full White Label
• Why am I being double charged? [PayPal]

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Fixed Header
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Ticket View
• API Keys Access
• Viewing Your Tickets
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Activity Log
• Close Account
• Set An Avatar
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Account Settings

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How many uptime monitoring locations should I select?
• How can I contact a blacklist’s owners?
• How long until my Domain or IP address is delisted?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API v3
• v2 Set Bulk Report Announcement
• API Explorer
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.68 – Changelog
• v0.9.8 Beta – Blacklist Check
• v0.8.2 Beta
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.16 Beta – (Non White Label) Public Reports Facelift

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)