01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(42)

• Phone call notifications
• Mattermost Integration
• How to enable Telegram Topics
• RocketChat Integration
• SMS Credits
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add extra monitors to your order
• Change Blacklist Monitor Label
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Change History
• Sorting Blacklist Monitors
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• Show Monitored Target In Uptime Reports
• Domain Expiration Monitoring
• Network Diagnostics
• Meet The Interface
• Clone an Uptime Monitor
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(48)

• How to install S.M.A.R.T. (smartmontools) on your server
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Color Indicators
• Update the Linux Server Monitoring Agent
• CloudLinux Data Collection Issues

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Create Status Page
• How to create a beautiful Uptime Status page
• Categories
• Protect your Status Page with a Password
• Incident History

07 Billing(25)

• Why am I being double charged? [PayPal]
• Suspension/Termination
• Invoices
• Pay via Stripe using Bitcoins
• Paying an Invoice with Account Credit
• Your Orders/Services

08 White Label(11)

• Partial/Full White Label
• White Label is not package exclusive
• Fixed Header
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• SSL Error Accessing White Label Report

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• API Key Scope
• Which Support Desk Is This?
• Ticket View
• We Need Your Feedback

10 Settings(21)

• Set An Avatar
• Timezone
• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• How can I contact a blacklist’s owners?
• Do you offer custom packages?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer free trials?
• Can I have multiple HetrixTools accounts?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use Quick PING
• How to use the Cron Job Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• Uptime Monitoring For Display
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• API Keys
• API – Add Blacklist Monitor
• Using the API Relay
• Blacklist Check Credits (also known as API Checks)
• API – Delete Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Relocating our Moscow monitoring location
• HetrixTools Documentation
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• New Server Monitoring Agent Released [v1.05]
• v0.9.42 – Domain Blacklist Monitoring
• SMS Price Changes

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs