01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Mattermost Integration
• SMS Notification Examples
• Uptime Monitoring Webhook Notifications
• Google Chat Integration
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Add extra monitors to your order
• Sorting Blacklist Monitors
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Show Only Blacklisted
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

• Advanced Metrics For Website Uptime Monitors
• Uptime Monitor Report
• How to enable SSL Verification for your Uptime Monitor
• Avoid PING False Positives
• SSL Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(47)

• HDD/SSD/NVMe Drive Health Monitor
• Reinstall, Update, Remove The Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent
• What data does the Server Monitor Agent collect?
• Software RAID Monitoring
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Incident History
• Create Status Page

07 Billing(24)

• Suspension/Termination
• Reactivating a Terminated Order
• Remove a saved Payment Method
• Pay via Stripe using your debit or credit card
• Add a new Payment Method
• Upgrade your plan

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Partial/Full White Label
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• API Keys Access
• Viewing Your Tickets
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Enable/Disable multiple logins into your account
• Change Password

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How long until my Domain or IP address is delisted?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• What to do after following the Delist links?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.22 Beta – Repeated Alerts
• Schedule Recurring Maintenance
• v0.9.54 – Changelog
• v0.9.2 Beta
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.8.2 Beta

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs