01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Live Detected Outages
• Live Queue Status

02 Contact Lists(42)

• Splunk/VictorOps Integration
• Slack Integration
• How to group HetrixTools notifications using ilert
• Webhook Authentication Token
• Telegram Integration – Direct Message Notifications
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Block View
• Group Actions
• Search Cloud
• Search Blacklist Monitors
• Autocomplete Search
• Blacklist Monitors Actions

04 Uptime Monitor(74)

• Copy Settings
• Meet The Interface
• Schedule Maintenance
• Search Cloud
• Pause an Uptime Monitor
• Add private notes to your Uptime Monitors

05 Server Monitor(48)

• View Running Processes
• Using the Server Monitoring Relay
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Server Monitor Agent Settings
• CPU Temperature Monitoring

06 Status Pages(15)

• Incident History
• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Categories
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Change Billing Cycle
• Suspension/Termination
• Your Orders/Services
• Account Credit
• Paying an Invoice with Account Credit
• Reactivating a Terminated Order

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• API Key Scope
• We Need Your Feedback
• Live Chat
• Disable Bulk Report Title

10 Settings(21)

• Close Account
• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why did HetrixTools blacklist my Domain or IP address?
• What payment methods do you accept?
• What to do after following the Delist links?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Enable automated data access for your Microsoft Outlook SNDS account
• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• Understanding our APIs
• Using the API Relay
• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.11 Beta – API Access & API Explorer Released
• Affiliate Program changes starting with 1st of December 2016
• Linux Server Monitoring Agent v2
• New Server Monitoring Agent Released [v1.05]
• v0.9.2 Beta
• v0.9.53 – Blacklist Monitor Bookmarks

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)