01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• PagerDuty Integration
• ilert Integration
• How to group HetrixTools notifications using ilert
• Uptime Monitoring Webhook Notifications
• Low SMS Credit Warnings
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Autocomplete Search
• What is the difference between API Calls and API Checks?
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Initiate Manual Blacklist Check
• Add An IP Range

04 Uptime Monitor(73)

• Import Uptime Monitors from .CSV
• Set Domain Expiration Date Manually
• How to order Categories
• Add a Cron Job Monitor (Heartbeat Monitor)
• Schedule Maintenance
• SSL Monitoring

05 Server Monitor(46)

• Server Monitor Agent Requirements & Compatibility
• Server Monitoring Resource Usage Webhook Notifications
• Misconfigured Network Interface Name
• Server Monitoring Agent – Install Templates
• Run Server Monitor Agent As Root
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Protect your Status Page with a Password
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• How to order Categories

07 Billing(24)

• What Billing Software Is This?
• Paying an Invoice with Account Credit
• Change Billing Cycle
• The Basic Package
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments

08 White Label(11)

• Default White Label Landing Page
• Add A White Label Domain Name
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Fixed Header

09 Support(10)

• Live Chat
• In-House Support
• Ticket View
• Disable Bulk Report Title
• Opening A Ticket
• We Need Your Feedback

10 Settings(21)

• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Activity Log
• Timezone
• Account Settings

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• How many uptime monitoring locations should I select?
• How do I access my Uptime Reports?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How to do a Blacklist Check?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• Blacklist Check API
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• Understanding API Limits
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• Changes to SMART test warnings and Group Actions
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.55 – Changelog
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(10)

• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR