01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(40)

• SMS Credits
• Do Not Disturb Schedule
• Slack Integration
• Default Contact List
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Maximize Workspace
• Meet The Interface
• Enable Blacklist Monitor Plain Text Email Notifications
• Add An IP Block
• Add extra monitors to your order

04 Uptime Monitor(72)

• Avoid PING False Positives
• Add extra monitors to your order
• Downtime Notes
• Group Actions – Add/Replace/Remove Private Notes
• Uptime Monitors Actions
• How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(46)

• What data does the Server Monitor Agent collect?
• Why isn’t my network usage being collected?
• View Running Processes
• Configure CPU Temperature Warnings
• Outgoing PING
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Uptime Percentage Period (per status page)

07 Billing(24)

• Pay via Stripe using Bitcoins
• Add extra monitors to your order
• Remove a saved Payment Method
• Invoices
• Placing A New Order
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Configure White Label Reports
• Partial/Full White Label
• Accessing Your White Label Reports

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Live Chat
• Opening A Ticket
• Which Support Desk Is This?
• Ticket View

10 Settings(21)

• Enable/Disable multiple logins into your account
• Dark Mode
• Show monitor labels in your Blacklist Reports
• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• Why did HetrixTools blacklist my Domain or IP address?
• How are your Uptime Monitoring statistics calculated?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How many uptime monitoring locations should I select?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• Filter Based On RBL
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 Set Bulk Report Announcement
• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Introducing the “Global Status” section in our Uptime Reports
• v0.9.64 – The Basic Package
• v0.9.49 – Server Monitoring
• v0.9.13 Beta – Ping Monitoring & Company Info
• Windows Server Monitoring Agent v2
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled