01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• ilert Integration
• SMS Notification Examples
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Group Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Blacklist Monitor Color Indicators
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBLs
• Select multiple monitors at once with SHIFT+Click
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(73)

• Uptime Monitoring IP Addresses
• Enable Uptime Monitor Plain Text Email Notifications
• Add a SMTP Monitor
• Domain Expiration Monitoring
• Autocomplete Search
• OneClick Maintenance Mode

05 Server Monitor(46)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Uninstall the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitor Agent Settings
• Accessing Server Monitoring Data
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Incident History
• Remove monitors from a Status Page

07 Billing(24)

• Your Orders/Services
• Pay via Stripe using your debit or credit card
• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• Pay via Stripe using Bitcoins
• Change Billing Cycle

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Viewing Your Tickets
• Live Chat
• API Keys Access

10 Settings(21)

• Timezone
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Change Password

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• What payment methods do you accept?
• My IP (or domain) is blacklisted, how do I delist it?
• Why should I blacklist check & blacklist monitor my IPs?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API – Delete Uptime Monitor
• Understanding API Limits
• v2 List Blacklist Monitors
• API Explorer
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.37 – Downtime Diagnostics
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• Linux Server Monitoring Agent v2
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.57 – Changelog

17 Common Errors(9)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled