• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Live Queue Status
  • Top Notifications
  • Say NO To Pageloads
  • Live Detected Outages
  • Free Accounts Inactivity

02 Contact Lists(42)

  • Phone call notifications
  • Slack Integration
  • SIGNL4 Integration
  • RocketChat Integration
  • How do Contact Lists work?
  • HipChat Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Filter Monitors Based on Recent Changes
  • Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
  • Add multiple entries at once
  • Blacklist Monitor Change History
  • Blacklist Monitor Report
  • Dedicated Queue

04 Uptime Monitor(74)

  • Import Uptime Monitors from .CSV
  • Uptime Monitoring Webhook Notifications
  • Avoid Getting Our IPs Blocked
  • Clone an Uptime Monitor
  • Alert Only After X Minutes Of Downtime
  • Search Cloud

05 Server Monitor(47)

  • What data does the Server Monitor Agent collect?
  • Uninstall the HetrixTools Server Monitor Agent
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Server Monitoring Agent – Install Templates
  • Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

  • Incident History
  • How to create a beautiful Uptime Status page
  • Remove monitors from a Status Page
  • How to order Categories
  • Uptime Percentage Period (per status page)
  • Create Status Page

07 Billing(24)

  • Upgrade/Downgrade
  • Generate Early Invoice
  • The Basic Package
  • Account Credit
  • Upgrade your plan
  • Pay via Stripe using Bitcoins

08 White Label(11)

  • Add A White Label Domain Name
  • Configure DNS settings for your White Label Domain
  • SSL Error Accessing White Label Report
  • Embed White Label Status Pages and Reports
  • Accessing Your White Label Reports
  • How to set up a White Label Domain or Subdomain

09 Support(10)

  • Viewing Your Tickets
  • Ticket View
  • We Need Your Feedback
  • Which Support Desk Is This?
  • In-House Support
  • Live Chat

10 Settings(21)

  • Stack blacklist monitor notifications for X hours
  • Sub-Accounts
  • Blacklist monitor change notification threshold
  • Dark Mode
  • Default Reports Per Page For Bulk Reports
  • Account Settings

11 Affiliate Program(6)

  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Withdraw Earnings
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Why did HetrixTools blacklist my Domain or IP address?
  • Why should I blacklist check & blacklist monitor my IPs?
  • My blacklist monitors check-up time is too much apart. What to do?
  • How can I remove or edit the label of multiple monitors at once?
  • What to do after following the Delist links?
  • Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Search and Labels
  • How to track your uptime using HetrixTools
  • Adding your IPs to Microsoft Outlook SNDS
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Enable automated data access for your Microsoft Outlook SNDS account
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API Explorer
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Understanding API Limits
  • API v3
  • v1 Server Stats
  • v2 Set Bulk Report Announcement

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.42 – Domain Blacklist Monitoring
  • v0.9.73 – New Server Monitor Alerts
  • v0.9.54 – Changelog
  • v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • v0.9.77 – Server Agent Monitor

17 Common Errors(11)

  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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