01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search

02 Contact Lists(42)

• How do Contact Lists work?
• Zenduty Integration
• SIGNL4 Integration
• Microsoft Teams Integration
• RocketChat Integration
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Ignore A Blacklist
• Set rDNS or IP address as Label
• Blacklist Monitors – Summary
• Select multiple monitors at once with SHIFT+Click
• What is the difference between API Calls and API Checks?

04 Uptime Monitor(74)

• Schedule Maintenance
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Add a Server Agent Monitor (Heartbeat Monitor)
• Location Fail Log
• Network Diagnostics
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(48)

• Configure CPU Temperature Warnings
• Update the Linux Server Monitoring Agent
• Misconfigured Network Interface Name (PHP Agent)
• Software RAID Monitoring
• Using the Server Monitoring Relay
• Multiple Disks Support

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Incident History
• Embed Status Page On WHMCS Network Status
• Categories

07 Billing(25)

• Remove a saved Payment Method
• Add a new Payment Method
• Pay invoice via Stripe Checkout
• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Why am I being double charged? [PayPal]

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Viewing Your Tickets
• Ticket View

10 Settings(21)

• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Set An Avatar
• Blacklist Monitor Color Indicators
• Account Settings
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Uptime Reports?
• Where can I see my Package Limits?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer Bulk Blacklist Check?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Markdown
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• v1 Server Stats
• v2 Set Bulk Report Announcement
• API Explorer
• Blacklist Check Credits (also known as API Checks)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.69 – Changelog
• v0.8.3 Beta
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• Introducing Phone Call Notifications
• v0.9.33 – Dynamic Delisting Links

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known