01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status

02 Contact Lists(39)

• Slack Integration
• ntfy.sh Notifications
• SMS Notification Examples
• Default Contact List
• RocketChat Integration
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Queue Priority
• Add extra monitors to your order
• Add An IP Range
• Search Blacklist Monitors
• Blacklist Monitors Actions

04 Uptime Monitor(71)

• Here’s how Maintenance Mode affects your Uptime Reports
• Clone an Uptime Monitor
• Cachebuster
• Add a Cron Job Monitor (Heartbeat Monitor)
• Group Actions
• Add private notes to your Uptime Monitors

05 Server Monitor(43)

• Run Server Monitor Agent As Root
• Misconfigured Network Interface Name (PHP Agent)
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitor Agent Settings
• Resource Usage Privacy
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(14)

• Incident History
• Add monitors to a Status Page
• How to remove Incident from Status Page
• How to order Categories
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Pay via Stripe using Bitcoins
• Your Orders/Services
• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Fixed Header

09 Support(10)

• In-House Support
• We Need Your Feedback
• Ticket View
• Live Chat
• Opening A Ticket
• API Keys Access

10 Settings(21)

• Timezone
• Sub-Account – Switch Account
• Enable/Disable multiple logins into your account
• Activity Log
• Show monitor labels in your Blacklist Reports
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Do you offer free trials?
• How many uptime monitoring locations should I select?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account
• Adding your IPs to Microsoft Outlook SNDS
• How to fill in your Company Info
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• API – Edit Blacklist Monitor
• API Keys
• v1 Server Stats
• Blacklist Check API
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Moscow Relocation API/Webhook Changes
• v0.9.15 Beta – bad.psky.me RBL added
• v0.8.6 Beta
• v0.9.62 – Changelog
• v0.9.11 Beta – API Access & API Explorer Released
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)