01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Account Dashboard
• Live Detected Outages

02 Contact Lists(39)

• Slack Integration
• Zenduty Integration
• Discord Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Phone call notifications
• Do Not Disturb Schedule

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Meet The Interface
• Export as Text
• Queue Priority
• Maximize Workspace
• View further blacklisting details in your reports
• View Blacklist Monitor Changes History

04 Uptime Monitor(71)

• Alert Only After X Minutes Of Downtime
• Pagination & Monitors/Page
• Reset Uptime Monitor History
• Cachebuster
• Copy Settings
• Website Uptime Monitoring – Accepted HTTP Codes

05 Server Monitor(43)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Outgoing PING
• Server Monitor Agent Requirements & Compatibility
• What is Server Monitoring?
• Software RAID Monitoring
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• Categories
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page

07 Billing(24)

• Reactivating a Terminated Order
• Partial/Full White Label
• How to receive Billing emails on a different address
• Placing A New Order
• The Basic Package
• Generate Early Invoice

08 White Label(11)

• Partial/Full White Label
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page

09 Support(10)

• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Close Account
• Enable/Disable multiple logins into your account
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• Do you offer custom packages?
• Do you offer Bulk Blacklist Check?
• How can I remove or edit the label of multiple monitors at once?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• Markdown
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• Understanding our APIs
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.32 – Bulk Report Announcements
• v0.9.5 Beta – White Label Reports
• Announcing the new Blacklist Monitor pricing structure
• v0.9.9 Beta – Bulk Reports
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)