• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Live Queue Status
  • Live Detected Outages
  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Quick Whois Search

02 Contact Lists(40)

  • RocketChat Integration
  • Blacklist Monitoring Webhook Notifications
  • Create A Contact List
  • SMS Notification Examples
  • How to ping a User or Role in your Discord notifications
  • SMS Credits

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • View Blacklist Monitor Changes History
  • Bookmarks
  • Maximize Workspace
  • Queue Priority
  • Pagination & Monitors/Page
  • Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(74)

  • Add a PING/Service Uptime Monitor
  • Nameserver Monitoring
  • Reset Uptime Monitor History
  • Import Uptime Monitors from .CSV
  • Group Actions
  • Schedule Recurring Maintenance

05 Server Monitor(47)

  • Misconfigured Network Interface Name (PHP Agent)
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
  • HDD/SSD/NVMe Drive Health Monitor
  • Outgoing PING
  • Server Monitoring Resource Usage Webhook Notifications

06 Status Pages (Bulk Reports)(15)

  • Create Status Page
  • Add Twitter Feed to Bulk Report
  • Remove monitors from a Status Page
  • Uptime Percentage Period (per status page)
  • Add an announcement to your Status Page
  • Incident History

07 Billing(24)

  • Upgrade/Downgrade
  • Turn on/off automatic payments
  • Remove a saved Payment Method
  • How to receive Billing emails on a different address
  • Suspension/Termination
  • What Billing Software Is This?

08 White Label(11)

  • Configure White Label Reports
  • White Label is not package exclusive
  • Configure DNS settings for your White Label Domain
  • SSL Error Accessing White Label Report
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page

09 Support(10)

  • Live Chat
  • Disable Bulk Report Title
  • Ticket View
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Viewing Your Tickets
  • API Keys Access

10 Settings(21)

  • Activity Log
  • Show monitor labels in your Blacklist Reports
  • Sub-Accounts Access Levels
  • Sub-Accounts
  • Uptime Percentage Period (account-wide)
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Earnings Calculator
  • Withdraw Earnings
  • Affiliate Program Overview
  • Affiliate Dashboard

12 F.A.Q.(40)

  • How to edit White Label domain settings?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How to buy SMS Credits?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • Why don’t you host your own Status Page?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • Search and Labels
  • How to track your uptime using HetrixTools
  • How to set up Keyword Monitoring
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • v1 Get Server Agent ID (SID)
  • API – Edit Blacklist Monitor
  • Understanding our APIs
  • API – Add Blacklist Monitor
  • Understanding API Limits
  • API – Delete Uptime Monitor

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.65 – Changelog
  • v0.9.32 – Bulk Report Announcements
  • v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
  • v0.9.55 – Changelog
  • v0.9.37 – Downtime Diagnostics
  • Moscow Relocation API/Webhook Changes

17 Common Errors(11)

  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: keyword not found
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Connected, but no SMTP banner received within Xs

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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