• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Free Accounts Inactivity
  • Live Detected Outages
  • Account Dashboard
  • Live Queue Status
  • Say NO To Pageloads

02 Contact Lists(40)

  • Remove entry from Contact List
  • Discord Integration
  • Webhook Authentication Token
  • How do Contact Lists work?
  • Mattermost Integration
  • Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • View Blacklist Monitor Changes History
  • Monitored Blacklists
  • Add extra monitors to your order
  • Paid vs. Free – Blacklist Monitoring Email Reports
  • Bookmarks
  • Block View

04 Uptime Monitor(74)

  • Advanced Metrics For Website Uptime Monitors
  • Delete Uptime Monitor
  • Here’s how Maintenance Mode affects your Uptime Reports
  • Import Uptime Monitors from .CSV
  • Pinned Uptime Monitors
  • How to edit Uptime Monitor’s advanced settings

05 Server Monitor(47)

  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • View Running Processes
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

  • How to create a beautiful Uptime Status page
  • Incident History
  • Categories
  • Uptime Percentage Period (per status page)
  • Add an announcement to your Status Page
  • Delete a Status Page

07 Billing(24)

  • Partial/Full White Label
  • Generate Early Invoice
  • What Billing Software Is This?
  • Suspension/Termination
  • Cancel Order / Downgrade to the Free plan
  • Invoices

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Configure White Label Reports
  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain
  • Configure DNS settings for your White Label Domain
  • Accessing Your White Label Reports

09 Support(10)

  • Which Support Desk Is This?
  • API Keys Access
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • We Need Your Feedback
  • Opening A Ticket
  • Live Chat

10 Settings(21)

  • Enable/Disable multiple logins into your account
  • Default Reports Per Page For Bulk Reports
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Activity Log
  • Blacklist Monitor Color Indicators
  • Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

  • Earnings Calculator
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Withdraw Earnings

12 F.A.Q.(40)

  • Do you offer free trials?
  • My IP (or domain) is blacklisted, how do I delist it?
  • Can I have multiple HetrixTools accounts?
  • How to edit White Label domain settings?
  • How can I contact a blacklist’s owners?
  • How long until my Domain or IP address is delisted?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to fill in your Company Info
  • How to use Quick PING
  • How to create a beautiful Uptime Status page
  • Markdown
  • Search and Labels
  • How to track your uptime using HetrixTools

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v2 Set Bulk Report Announcement
  • API v3
  • v2 List Blacklist Monitors
  • Understanding our APIs
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • v1 Get Server Agent ID (SID)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.16 Beta – (Non White Label) Public Reports Facelift
  • ‘Featured Clients’ on our website
  • Required activity increased from 30 days to 90 days + Basic package discontinued
  • UCEPROTECT-Level3
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • v0.9.62 – Changelog

17 Common Errors(11)

  • Connected, but no SMTP banner received within Xs
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 0: keyword not found
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: Name or service not known
  • Error 35: error:0A00018A:SSL routines::dh key too small

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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