01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• Slack Integration
• Telegram Integration – Group Notifications
• Pushover Notifications
• How do Contact Lists work?
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Maximize Workspace
• Dedicated Queue
• View Blacklist Monitor Changes History
• Queue Priority
• Initiate Manual Blacklist Check

04 Uptime Monitor(74)

• Import Uptime Monitors from .CSV
• Add extra monitors to your order
• Uptime Monitoring Webhook Notifications
• Search Uptime Monitors
• Maximize Workspace
• Add a Website Uptime Monitor

05 Server Monitor(47)

• CPU Temperature Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• Server Monitor Color Indicators
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• What data does the Server Monitor Agent collect?
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Remove monitors from a Status Page

07 Billing(24)

• Invoices
• Reactivating a Terminated Order
• Why am I being double charged? [PayPal]
• Turn on/off automatic payments
• Pay via Stripe using your debit or credit card
• Generate Early Invoice

08 White Label(11)

• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Fixed Header
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Set An Avatar
• Enable/Disable multiple logins into your account
• Change Password
• Uptime Percentage Period (account-wide)
• Close Account
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Do you offer custom packages?
• How to do a Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.66 – Location Fails Warning
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.73 – New Server Monitor Alerts
• Relocating our Moscow monitoring location
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR