01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Live Queue Status

02 Contact Lists(42)

• RocketChat Integration
• Telegram Integration – Direct Message Notifications
• Do Not Disturb Schedule
• Remove entry from Contact List
• How to group HetrixTools notifications using ilert
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Group Actions
• View Blacklist Monitor Changes History
• Add extra monitors to your order
• Show Only Blacklisted
• Pagination & Monitors/Page

04 Uptime Monitor(74)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Website Uptime Monitoring – Accepted HTTP Codes
• Add a PING/Service Uptime Monitor
• How to edit Uptime Monitor’s advanced settings
• Domain Expiration Date Appears Incorrect
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(48)

• Using the Server Monitoring Relay
• Server Monitor Agent Settings
• Software RAID Monitoring
• Debug Mode – Windows Agent
• What is Server Monitoring?
• Where do I find the SID (Server Monitor ID)?

06 Status Pages(15)

• Add monitors to a Status Page
• Create Status Page
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password

07 Billing(25)

• Pay via Stripe using Bitcoins
• Invoices
• Upgrade/Downgrade
• Partial/Full White Label
• Upgrade your plan
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Configure White Label Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Live Chat
• Ticket View

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Filter Monitors Based on Recent Changes
• Account Settings
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How can I contact a blacklist’s owners?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What is Uptime Monitoring?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)
• Using the API Relay
• API – Delete Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.7 Beta
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• Moscow Relocation API/Webhook Changes
• v0.9.36 – Timezone
• v0.8.7 Beta
• v0.9.68 – Changelog

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled