01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Top Notifications
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• SMS Notification Examples
• Pushover Notifications
• How to group HetrixTools notifications using ilert
• Discord Integration
• Remove entry from Contact List
• Webhook Authentication Token

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Export as Text
• Maximize Workspace
• Select multiple monitors at once with SHIFT+Click
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Blacklist Monitoring Webhook Notifications
• View Blacklist Monitor Changes History

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• Uptime Monitoring Webhook Notifications
• Autocomplete Search
• Clone an Uptime Monitor
• Uptime Monitor Report
• Domain Expiration Date Appears Incorrect

05 Server Monitor(46)

• Reinstall, Update, Remove The Server Monitor Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Service Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Paying an Invoice with Account Credit
• Remove a saved Payment Method
• Cancel Order / Downgrade to the Free plan
• Partial/Full White Label
• Change Billing Cycle
• Suspension/Termination

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Keys Access
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• We Need Your Feedback
• Viewing Your Tickets

10 Settings(21)

• Set An Avatar
• Blacklist monitor change notification threshold
• Account Settings
• Dark Mode
• Activity Log
• Timezone

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Pingdom Alternative
• How to remove a monitored Service from multiple servers?
• My IP (or domain) is blacklisted, how do I delist it?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info
• How to track your uptime using HetrixTools
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• API – Delete Uptime Monitor
• API v3
• API Uptime Monitor Maintenance Mode
• Understanding our APIs
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• New Server Monitoring Agent Released [v1.05]
• v0.9.37 – Downtime Diagnostics
• v0.9.70 – Changelog
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• HetrixTools Documentation

17 Common Errors(10)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)