01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(42)

• PagerDuty Integration
• RocketChat Integration
• Telegram Integration – Group Notifications
• How to ping a User or Role in your Discord notifications
• How to enable Telegram Topics
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Configure Microsoft SNDS Monitoring
• Blacklist Monitor Report
• Sorting Blacklist Monitors
• Dedicated Queue
• Auto Refresh Timer

04 Uptime Monitor(74)

• Alert Only After X Minutes Of Downtime
• SSL Certificate Expiration Date Monitoring
• Domain Expiration Monitoring
• Search Cloud
• Pagination & Monitors/Page
• Nameserver Monitoring

05 Server Monitor(47)

• Reinstall, Update, Remove The Server Monitor Agent
• Configure CPU Temperature Warnings
• Server Monitor Agent Settings
• Misconfigured Network Interface Name
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Categories
• Add an announcement to your Status Page
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Incident History

07 Billing(24)

• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card
• Placing A New Order
• Invoices
• Partial/Full White Label
• Upgrade/Downgrade

08 White Label(11)

• White Label is not package exclusive
• Add A White Label Domain Name
• Configure White Label Reports
• Default White Label Landing Page
• Fixed Header
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• Disable Bulk Report Title
• Ticket View
• We Need Your Feedback
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Set An Avatar
• Activity Log
• Blacklist Monitor Color Indicators
• Sub-Account – Switch Account
• Close Account
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP (or domain) is blacklisted, how do I delist it?
• Where can I see my Package Limits?
• How to do a Blacklist Check?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• How to fill in your Company Info
• Delisting your blacklisted IPs
• Filter Based On RBL
• How to use Quick PING

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 Set Bulk Report Announcement
• API – Delete Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• HetrixTools Documentation
• Relocating our Moscow monitoring location
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.50 – Changelog
• v0.9.61 – Autocomplete Search
• v0.9.42 – Domain Blacklist Monitoring

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found