01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status

02 Contact Lists(40)

• Telegram Integration – Channel Notifications
• Create A Contact List
• Blacklist Monitoring Webhook Notifications
• PagerDuty Integration
• Google Chat Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Ignore A Blacklist
• View further blacklisting details in your reports
• Blacklist Monitors Actions
• Queue Priority
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(73)

• Autocomplete Search
• SSL Monitoring
• Maintenance Mode
• Add a Website Uptime Monitor
• Domain Expiration Monitoring
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(46)

• Server Agent – Custom Variables
• CloudLinux Data Collection Issues
• What is Server Monitoring?
• Server Monitor Agent Settings
• Uninstall the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Delete a Status Page
• Create Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• Change Billing Cycle
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• Add a new Payment Method

08 White Label(11)

• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Fixed Header
• Partial/Full White Label
• Add A White Label Domain Name
• SSL Error Accessing White Label Report

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings
• Change Password
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Where can I see my Package Limits?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do I access my Uptime Reports?
• Does your Uptime Monitor check from all of the locations simultaneously?
• My blacklist monitors check-up time is too much apart. What to do?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API Keys
• API v3
• API – Delete Uptime Monitor
• v2 List Blacklist Monitors
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.33 – Dynamic Delisting Links
• v0.9.8 Beta – Blacklist Check

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled