• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Live Queue Status
  • Quick Whois Search
  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Top Notifications

02 Contact Lists(40)

  • Discord Integration
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Webhook Authentication Token
  • Google Chat Integration
  • Microsoft Teams Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add extra monitors to your order
  • View further blacklisting details in your reports
  • Initiate Manual Blacklist Check
  • Filter Monitors Based on Recent Changes
  • Block View
  • Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

  • Reset Uptime Monitor History
  • Autocomplete Search
  • Import Uptime Monitors from .CSV
  • Avoid PING False Positives
  • Show Monitored Target In Uptime Reports
  • Quick PING

05 Server Monitor(47)

  • Why isn’t my network usage being collected?
  • Filter Uptime Monitors Based on Current Warning Status
  • Multiple Disks Support
  • What data does the Server Monitor Agent collect?
  • Resource Usage Privacy
  • Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

  • How to order Categories
  • Delete a Status Page
  • How to remove Incident from Status Page
  • Remove monitors from a Status Page
  • Protect your Status Page with a Password
  • Create a Status Page using Group Actions

07 Billing(24)

  • Pay via Stripe using your debit or credit card
  • Account Credit
  • Add a new Payment Method
  • Why am I being double charged? [PayPal]
  • How to receive Billing emails on a different address
  • Add extra monitors to your order

08 White Label(11)

  • Configure White Label Reports
  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • Configure DNS settings for your White Label Domain
  • Fixed Header
  • Partial/Full White Label

09 Support(10)

  • Live Chat
  • Disable Bulk Report Title
  • Opening A Ticket
  • Viewing Your Tickets
  • We Need Your Feedback
  • API Keys Access

10 Settings(21)

  • Change Password
  • Timezone
  • Sub-Account – Switch Account
  • Enable Uptime Monitor Plain Text Email Notifications
  • Sub-Accounts
  • Account Settings

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • Earnings Calculator
  • Withdraw Earnings
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Affiliate Dashboard

12 F.A.Q.(40)

  • Can I have multiple HetrixTools accounts?
  • Where can I see my Package Limits?
  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • How to edit White Label domain settings?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to fill in your Company Info
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Search and Labels
  • Delisting your blacklisted IPs
  • Debugging the issues which caused your downtime
  • How to use Quick PING

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Edit Blacklist Monitor
  • API – Delete Blacklist Monitor
  • Using the API Relay
  • API – Delete Uptime Monitor
  • API v3

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.36 – Timezone
  • v0.9.73 – New Server Monitor Alerts
  • Announcing the new Blacklist Monitor pricing structure
  • v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
  • Schedule Recurring Maintenance
  • v0.9.64 – The Basic Package

17 Common Errors(11)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 28: Connection timed out after X milliseconds (Xms)
  • HTTP Code [403] Error 0: (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: keyword not found
  • Error 0: Name or service not known

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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