01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• ilert Integration
• ntfy.sh Notifications
• HipChat Integration
• Microsoft Teams Integration
• SMS Notification Examples
• SIGNL4 Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Color Indicators
• Set rDNS or IP address as Label
• Ignore A Blacklist
• Auto Refresh Timer
• Blacklist Monitor Change History
• How to change Contact List

04 Uptime Monitor(74)

• How do we perform Uptime Monitoring network changes
• Repeated Alerts
• Maintenance Mode
• Network Diagnostics
• Filter Uptime Monitors
• SSL Monitoring

05 Server Monitor(47)

• Reboot Required Warning
• Enable Server Monitor Agent Debugging
• CPU Temperature Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Run Server Monitor Agent As Root
• View Running Processes

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)

07 Billing(24)

• The Basic Package
• Account Credit
• Partial/Full White Label
• What Billing Software Is This?
• Cancel Order / Downgrade to the Free plan
• Add a new Payment Method

08 White Label(11)

• Configure White Label Reports
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Opening A Ticket
• Which Support Desk Is This?
• Disable Bulk Report Title
• Ticket View

10 Settings(21)

• Inherit Password Protection
• Timezone
• Show monitor labels in your Blacklist Reports
• Sub-Account – Switch Account
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• How to edit White Label domain settings?
• Why don’t you host your own Status Page?
• How to remove a monitored Service from multiple servers?
• How many uptime monitoring locations should I select?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Blacklist Monitor
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• SMS Price Changes
• v0.9.22 Beta – Repeated Alerts
• v0.9.44 – Sub-Accounts
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled

17 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused