01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Top Notifications

02 Contact Lists(40)

• Slack Integration
• SMS Notifications
• PagerDuty Integration
• How to ping a User or Role in your Discord notifications
• ilert Integration
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Add An IP Range
• Blacklist Monitors Actions
• Filter Monitors Based on Recent Changes
• Add extra monitors to your order
• Auto Refresh Timer

04 Uptime Monitor(73)

• Add extra monitors to your order
• Website Uptime Monitoring – Accepted HTTP Codes
• Add a Website Uptime Monitor
• Pause an Uptime Monitor
• Cachebuster
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(46)

• Server Monitoring Agent – Install Templates
• Where do I find the SID (Server Monitor ID)?
• Filter Uptime Monitors Based on Current Warning Status
• Reinstall, Update, Remove The Server Monitor Agent
• Server Agent – Custom Variables
• Outgoing PING

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Create a Status Page using Group Actions
• Protect your Status Page with a Password
• Add monitors to a Status Page

07 Billing(24)

• Turn on/off automatic payments
• Partial/Full White Label
• Add extra monitors to your order
• What Billing Software Is This?
• The Basic Package
• Your Orders/Services

08 White Label(11)

• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure White Label Reports
• Fixed Header
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• API Keys Access
• In-House Support
• Ticket View
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts Access Levels
• Set An Avatar
• Inherit Password Protection
• Change Password
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer blacklist delisting assistance?
• Pingdom Alternative
• Why don’t you host your own Status Page?
• How to do a Blacklist Check?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Explorer
• API – Delete Uptime Monitor
• Using the API Relay
• v2 List Blacklist Monitors
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.1 Beta
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.68 – Changelog
• v0.9.64 – The Basic Package
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.5 Beta – White Label Reports

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure