01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Account Dashboard
• Top Notifications

02 Contact Lists(42)

• Google Chat Integration
• Phone call notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• RocketChat Integration
• Telegram Integration – Direct Message Notifications
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Notice Report Changes
• Select multiple monitors at once with SHIFT+Click
• What is the difference between API Calls and API Checks?
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

• Add extra monitors to your order
• Add a Server Agent Monitor (Heartbeat Monitor)
• Categories
• Uptime Monitor Report
• Search Cloud
• Uptime Monitoring Webhook Notifications

05 Server Monitor(48)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Uninstall the HetrixTools Server Monitor Agent
• Install the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Outgoing PING
• Install the macOS Server Monitoring Agent

06 Status Pages(15)

• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Categories
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)

07 Billing(25)

• How to receive Billing emails on a different address
• Pay invoice via Stripe Checkout
• Generate Early Invoice
• Remove a saved Payment Method
• Turn on/off automatic payments
• Your Orders/Services

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Partial/Full White Label
• Configure White Label Reports
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Opening A Ticket
• Ticket View
• We Need Your Feedback
• In-House Support
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar
• Inherit Password Protection
• Close Account
• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer custom packages?
• What to do after following the Delist links?
• How to edit White Label domain settings?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to create a beautiful Uptime Status page
• Delisting your blacklisted IPs
• Markdown
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v3 API
• API – Edit Blacklist Monitor
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.71 – New front-end design
• v0.9.33 – Dynamic Delisting Links
• v0.9.37 – Downtime Diagnostics
• v0.8.7 Beta
• v0.9.30 Beta – Additional Setting Implemented
• Affiliate Program changes starting with 1st of December 2016

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol