01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(42)

• Mattermost Integration
• Phone call notifications
• Google Chat Integration
• How to ping a User or Role in your Discord notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Create A Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• How to delete entire IP block from Blacklist Monitoring
• Set rDNS or IP address as Label
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Blacklist Monitors Actions
• Add Your First Blacklist Monitor

04 Uptime Monitor(74)

• Select multiple monitors at once with SHIFT+Click
• Add private notes to your Uptime Monitors
• Pinned Uptime Monitors
• Copy Settings
• Auto Refresh Timer
• Show Monitored Target In Uptime Reports

05 Server Monitor(48)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Run Server Monitor Agent As Root
• What is Server Monitoring?
• Update the Linux Server Monitoring Agent
• Debug Mode – Windows Agent
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages(15)

• Categories
• Add monitors to a Status Page
• How to order Categories
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Incident History

07 Billing(25)

• Your Orders/Services
• The Basic Package
• Pay via Stripe using Bitcoins
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit
• Upgrade your plan

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Add A White Label Domain Name

09 Support(10)

• In-House Support
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts Access Levels
• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• Why is Uptime Monitoring so important? Why should I do it?
• Can you reset my Uptime Monitoring stats?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How do blacklist notifications work? When do I get notified?
• How to do a Blacklist Check?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page
• Use Private Notes to tag your Uptime Monitors
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• API Keys
• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• v1 Server Stats

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.64 – The Basic Package
• v0.8.7 Beta
• v0.9.57 – Changelog
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.54 – Changelog
• v0.9.1 Beta

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found