01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• SMS Notifications
• Mattermost Integration
• RocketChat Integration
• Telegram Integration – Channel Notifications
• Twitter Direct Message Notifications
• SIGNL4 Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Maximize Workspace
• Block View
• Blacklist Monitor Color Indicators
• Pagination & Monitors/Page
• What is the difference between API Calls and API Checks?
• Auto Refresh Timer

04 Uptime Monitor(73)

• Set Domain Expiration Date Manually
• Downtime Notes
• How to whitelist our Uptime Monitoring Nodes in CSF
• Advanced cron job monitoring
• Location Fail Log
• How do we perform Uptime Monitoring network changes

05 Server Monitor(46)

• Why isn’t my network usage being collected?
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Set Resource Usage Warnings
• Misconfigured Network Interface Name (PHP Agent)
• Debug Mode – Linux Agent
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• How to remove Incident from Status Page
• Incident History
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Delete a Status Page

07 Billing(24)

• Invoices
• Turn on/off automatic payments
• Suspension/Termination
• Account Credit
• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name

09 Support(10)

• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• We Need Your Feedback
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Timezone
• Sub-Accounts
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold
• Change Password
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• What is Uptime Monitoring?
• What to do after following the Delist links?
• Why did HetrixTools blacklist my Domain or IP address?
• Why don’t you host your own Status Page?
• mxtoolbox alternative?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• How to use Quick PING
• How to track your uptime using HetrixTools
• Filter Based On RBL
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API Keys
• API – Edit Blacklist Monitor
• v1 Server Stats
• API – Delete Blacklist Monitor
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.22 Beta – Repeated Alerts
• v0.9.38 – Categories
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(10)

• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)