01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(40)

• Zenduty Integration
• How to enable Telegram Topics
• PushBullet Notifications
• How to group HetrixTools notifications using ilert
• How do Contact Lists work?
• SMS Notification Examples

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Notice Report Changes
• Add An IP Block
• Meet The Interface
• Change Blacklist Monitor Label
• Enable Blacklist Monitor Plain Text Email Notifications
• Search Cloud

04 Uptime Monitor(73)

• Schedule Maintenance
• Pagination & Monitors/Page
• SSL Certificate Expiration Date Monitoring
• Here’s how Maintenance Mode affects your Uptime Reports
• Advanced cron job monitoring
• Add extra monitors to your order

05 Server Monitor(46)

• Filter Uptime Monitors Based on Current Warning Status
• Installing the Windows Server Monitoring Agent
• What is Server Monitoring?
• CPU Temperature Monitoring
• Debug Mode – Windows Agent
• Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

• Categories
• Create Status Page
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions

07 Billing(24)

• Placing A New Order
• Why am I being double charged? [PayPal]
• Remove a saved Payment Method
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• Your Orders/Services

08 White Label(11)

• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Fixed Header
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Ticket View
• In-House Support
• API Keys Access
• Viewing Your Tickets

10 Settings(21)

• Sub-Accounts
• Sub-Accounts Access Levels
• Activity Log
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• How to remove a monitored Service from multiple servers?
• How are your Uptime Monitoring statistics calculated?
• How do I access my Uptime Reports?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to track your uptime using HetrixTools
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Windows Server Monitoring Agent v2
• v0.9.35 – Domain Blacklist Check
• v0.9.48 – Changelog
• v0.9.3 Beta
• v0.9.55 – Changelog
• Relocating our Moscow monitoring location

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs