01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• ntfy.sh Notifications
• HipChat Integration
• Telegram Integration – Group Notifications
• Zenduty Integration
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Meet The Interface
• Add multiple entries at once
• Blacklist Monitor Change History
• Filter Based On RBLs
• How to change Contact List
• Queue Priority

04 Uptime Monitor(73)

• Add a Website Uptime Monitor
• SLA Uptime Calculator
• Private/Public Uptime Reports
• Filter Uptime Monitors
• Meet The Interface
• Add private notes to your Uptime Monitors

05 Server Monitor(46)

• Multiple Disks Support
• Install the HetrixTools Server Monitor Agent
• Misconfigured Network Interface Name
• Outgoing PING
• Resource Usage Privacy
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Remove monitors from a Status Page
• Create Status Page
• Categories

07 Billing(24)

• Upgrade/Downgrade
• Remove a saved Payment Method
• Reactivating a Terminated Order
• Upgrade your plan
• Paying an Invoice with Account Credit
• Change Billing Cycle

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Partial/Full White Label

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Ticket View
• We Need Your Feedback

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone
• Close Account
• Show monitor labels in your Blacklist Reports
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• How can I contact a blacklist’s owners?
• What is Uptime Monitoring?
• Do you offer Bulk Blacklist Check?
• How long until my Domain or IP address is delisted?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Debugging the issues which caused your downtime
• How to use Quick PING
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)
• API Explorer
• API – Delete Blacklist Monitor
• Using the API Relay
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.32 – Bulk Report Announcements
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.7 Beta
• v0.9.71 – New front-end design
• v0.9.2 Beta
• v0.9.60 – Low SMS Credit Warnings

17 Common Errors(9)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused