01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• Default Contact List
• ilert Integration
• Microsoft Teams Integration
• SIGNL4 Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Create A Contact List

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Add multiple entries at once
• How to change Contact List
• View Blacklist Monitor Changes History
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(71)

• Copy Settings
• Sorting Uptime Monitors
• SSL Monitoring
• Network Diagnostics
• How to change Contact List
• Maximize Workspace

05 Server Monitor(43)

• Set Resource Usage Warnings
• Reboot Required Warning
• ZFS Health Monitoring
• Configure CPU Temperature Warnings
• Reinstall, Update, Remove The Server Monitor Agent
• Service Monitoring

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Incident History
• How to order Categories

07 Billing(24)

• Add extra monitors to your order
• What Billing Software Is This?
• Placing A New Order
• Add a new Payment Method
• Upgrade/Downgrade
• Turn on/off automatic payments

08 White Label(11)

• Accessing Your White Label Reports
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Default White Label Landing Page

09 Support(10)

• Which Support Desk Is This?
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Ticket View
• Opening A Ticket

10 Settings(21)

• Timezone
• Change Password
• Enable/Disable multiple logins into your account
• Close Account
• Filter Monitors Based on Recent Changes
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• How long until my Domain or IP address is delisted?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What is Uptime Monitoring?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to use the Cron Job Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• Search and Labels
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API v3
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.73 – New Server Monitor Alerts
• v0.9.74 – Server Monitoring – Running Processes

17 Common Errors(8)

• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol