01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• Low SMS Credit Warnings
• Pushover Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SMS Credits
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Zenduty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Bookmarks
• Autocomplete Search
• Auto Refresh Timer
• Monitored Blacklists
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(72)

• Maximize Workspace
• How to edit Uptime Monitor’s advanced settings
• Enable Uptime Monitor Plain Text Email Notifications
• Add private notes to your Uptime Monitors
• Difference between Location Fail Log and Network Diagnostics
• Search Uptime Monitors

05 Server Monitor(46)

• Multiple Disks Support
• Reboot Required Warning
• Server Monitor Color Indicators
• Where do I find the SID (Server Monitor ID)?
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Categories
• Create Status Page
• How to remove Incident from Status Page
• How to order Categories
• Delete a Status Page

07 Billing(24)

• Partial/Full White Label
• The Basic Package
• Placing A New Order
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• Generate Early Invoice

08 White Label(11)

• Fixed Header
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Configure White Label Reports
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Live Chat
• In-House Support
• We Need Your Feedback
• Disable Bulk Report Title
• Which Support Desk Is This?
• API Keys Access

10 Settings(21)

• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• How can I contact a blacklist’s owners?
• Why did HetrixTools blacklist my Domain or IP address?
• Why should I blacklist check & blacklist monitor my IPs?
• How long until my Domain or IP address is delisted?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API Explorer
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• Linux Server Monitoring Agent v2
• v0.9.22 Beta – Repeated Alerts
• v0.9.50 – Changelog
• v0.9.30 Beta – Additional Setting Implemented
• Windows Server Monitoring Agent v2

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled