01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Remove entry from Contact List
• How to enable Telegram Topics
• SMS Notification Examples
• Splunk/VictorOps Integration
• SIGNL4 Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Change Blacklist Monitor Label
• View further blacklisting details in your reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Show Only Blacklisted

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• SSL Certificate Expiration Date Monitoring
• Reset Uptime Monitor History
• Search Cloud
• Group Actions – Add/Replace/Remove Private Notes
• Quick PING

05 Server Monitor(46)

• CloudLinux Data Collection Issues
• Misconfigured Network Interface Name (PHP Agent)
• Reboot Required Warning
• Installing the Windows Server Monitoring Agent
• Install the HetrixTools Server Monitor Agent
• Resource Usage Privacy

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Categories
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions

07 Billing(24)

• Suspension/Termination
• Partial/Full White Label
• Generate Early Invoice
• Turn on/off automatic payments
• The Basic Package
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Default White Label Landing Page
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Viewing Your Tickets
• Live Chat
• API Keys Access
• In-House Support

10 Settings(21)

• Account Settings
• Enable/Disable multiple logins into your account
• Enable Uptime Monitor Plain Text Email Notifications
• Inherit Password Protection
• Sub-Accounts
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My blacklist monitors check-up time is too much apart. What to do?
• How many uptime monitoring locations should I select?
• How to remove a monitored Service from multiple servers?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• How to use Quick PING
• How to track your uptime using HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.49 – Server Monitoring
• SMS Credits Price Reduction
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• Abusix blacklists added to HetrixTools
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.56 – Changelog

17 Common Errors(9)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR