01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(40)

• HipChat Integration
• SMS Notification Examples
• Zenduty Integration
• Server Monitoring Resource Usage Webhook Notifications
• Pushover Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Enable Blacklist Monitor Plain Text Email Notifications
• Search Cloud
• Notice Report Changes
• Add An IP Range
• Paid vs. Free – Blacklist Monitoring Email Reports
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Pinned Uptime Monitors
• How to order Categories
• SSL Monitoring
• Repeated Alerts
• How is the uptime percentage calculated in your Uptime Reports

05 Server Monitor(47)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• What is Server Monitoring?
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• What to do if the Server Monitoring Agent isn’t sending any data?
• Install the macOS Server Monitoring Agent
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Create Status Page
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• How to remove Incident from Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• How to receive Billing emails on a different address
• Upgrade your plan
• Add a new Payment Method
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Configure White Label Reports
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports

09 Support(10)

• API Keys Access
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Ticket View
• Disable Bulk Report Title

10 Settings(21)

• Timezone
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Sub-Accounts Access Levels
• Sub-Account – Switch Account
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer blacklist delisting assistance?
• Why don’t you host your own Status Page?
• What is Uptime Monitoring?
• Can you reset my Uptime Monitoring stats?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Uptime Monitoring For Display
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor
• v1 Get Server Agent ID (SID)
• v1 Server Stats
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.65 – Changelog
• Windows Server Monitoring Agent v2
• v0.9.54 – Changelog
• Schedule Recurring Maintenance
• v0.8.3 Beta
• v0.9.59 – Changelog

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused