01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(42)

• Splunk/VictorOps Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• SMS Credits
• PushBullet Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Low SMS Credit Warnings

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Autocomplete Search
• Blacklist Monitoring Webhook Notifications
• Export as Text
• View further blacklisting details in your reports
• Dedicated Queue

04 Uptime Monitor(74)

• Add a SMTP Monitor
• Pagination & Monitors/Page
• Search Uptime Monitors
• Group Actions
• Advanced Metrics For Website Uptime Monitors
• Autocomplete Search

05 Server Monitor(48)

• Outgoing PING
• What is Server Monitoring?
• Server Monitor Agent Requirements & Compatibility
• Why isn’t my network usage being collected?
• Enable Server Monitor Agent Debugging
• View Running Processes

06 Status Pages(15)

• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• How to order Categories
• Protect your Status Page with a Password
• Incident History

07 Billing(25)

• Your Orders/Services
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• What Billing Software Is This?
• Pay invoice via Stripe Checkout
• Upgrade your plan

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• Live Chat
• Disable Bulk Report Title
• API Key Scope
• In-House Support

10 Settings(21)

• Timezone
• Sub-Accounts Access Levels
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings
• Set An Avatar

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• What is Uptime Monitoring?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Do you offer custom packages?
• How can I contact a blacklist’s owners?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• Markdown
• How to set up Keyword Monitoring
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• v2 Set Bulk Report Announcement
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• Abusix blacklists added to HetrixTools
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.5 Beta – White Label Reports
• Linux Server Monitoring Agent v2

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs