01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Zenduty Integration
• Blacklist Monitoring Webhook Notifications
• SMS Credits
• Splunk/VictorOps Integration
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Blacklist Monitor Change History
• Notice Report Changes
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search Cloud
• Show Only Blacklisted

04 Uptime Monitor(72)

• Select multiple monitors at once with SHIFT+Click
• Set Domain Expiration Date Manually
• Enable Uptime Monitor Plain Text Email Notifications
• Group Actions – Add/Replace/Remove Private Notes
• Domain Expiration Monitoring
• Uptime Monitors Actions

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Install the macOS Server Monitoring Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Installing the Windows Server Monitoring Agent
• ZFS Health Monitoring
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Categories
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page

07 Billing(24)

• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• Pay via Stripe using Bitcoins
• Cancel Order / Downgrade to the Free plan
• Account Credit
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Fixed Header
• Accessing Your White Label Reports
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Live Chat
• In-House Support
• Ticket View

10 Settings(21)

• Set An Avatar
• Blacklist Monitor Color Indicators
• Dark Mode
• Change Password
• Stack blacklist monitor notifications for X hours
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Why should I blacklist check & blacklist monitor my IPs?
• How to buy SMS Credits?
• mxtoolbox alternative?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• Blacklist Check API
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.55 – Changelog
• v0.9.36 – Timezone
• v0.8.3 Beta
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• SMS Price Changes

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol