• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Top Notifications
  • Live Queue Status
  • Free Accounts Inactivity
  • Quick Whois Search
  • Say NO To Pageloads

02 Contact Lists(40)

  • Default Contact List
  • Telegram Integration – Group Notifications
  • Blacklist Monitoring Webhook Notifications
  • How do Contact Lists work?
  • Telegram Integration – Channel Notifications
  • Twitter Direct Message Notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • What is the difference between API Calls and API Checks?
  • Add A Domain Name
  • Add An IP Block
  • Filter Based On RBLs
  • Group Actions
  • Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(72)

  • Repeated Alerts
  • Advanced cron job monitoring
  • Schedule Maintenance
  • Domain Expiration Date Appears Incorrect
  • Advanced Metrics For Website Uptime Monitors
  • Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(46)

  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • What data does the Server Monitor Agent collect?
  • Using the Server Monitoring Relay
  • CPU Temperature Monitoring
  • Accessing Server Monitoring Data
  • Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

  • Remove monitors from a Status Page
  • Categories
  • Add Twitter Feed to Bulk Report
  • How to create a beautiful Uptime Status page
  • How to order Categories
  • Add an announcement to your Status Page

07 Billing(24)

  • Upgrade/Downgrade
  • Reactivating a Terminated Order
  • Pay via Stripe using your debit or credit card
  • Account Credit
  • Suspension/Termination
  • Partial/Full White Label

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • Accessing Your White Label Reports
  • Add A White Label Domain Name
  • Configure DNS settings for your White Label Domain
  • How to set up a White Label Domain or Subdomain
  • SSL Error Accessing White Label Report

09 Support(10)

  • Disable Bulk Report Title
  • API Keys Access
  • In-House Support
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Viewing Your Tickets
  • Which Support Desk Is This?

10 Settings(21)

  • Default Reports Per Page For Bulk Reports
  • Dark Mode
  • Enable/Disable multiple logins into your account
  • Blacklist Monitor Color Indicators
  • Inherit Password Protection
  • Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Earnings Calculator

12 F.A.Q.(40)

  • My blacklist monitors check-up time is too much apart. What to do?
  • How to do a Blacklist Check?
  • What to do after following the Delist links?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • How to edit White Label domain settings?
  • Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Hiring Freelancers For Delisting
  • Delisting your blacklisted IPs
  • How to create a beautiful Uptime Status page
  • Search and Labels
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • v1 Get Server Agent ID (SID)
  • API – Add Blacklist Monitor
  • Using the API Relay
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Blacklist Check Credits (also known as API Checks)
  • API Uptime Monitor Maintenance Mode

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.8r1 Beta
  • Affiliate Program changes starting with 1st of December 2016
  • v0.9.47 – Changelog
  • v0.9.55 – Changelog
  • Relocating our Moscow monitoring location
  • v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(8)

  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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