01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications

02 Contact Lists(42)

• Google Chat Integration
• SMS Notification Examples
• ilert Integration
• SMS Credits
• Remove entry from Contact List
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• View Blacklist Monitor Changes History
• Difference between Microsoft SNDS Lists on HetrixTools
• Add An IP Range
• Filter Based On RBLs
• Blacklist Monitors Actions

04 Uptime Monitor(74)

• Uptime Monitor Report
• SSL Monitoring
• Private/Public Uptime Reports
• Location Fail Log
• Here’s how Maintenance Mode affects your Uptime Reports
• SLA Uptime Calculator

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Resource Usage Privacy
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Server Monitoring Agent – Install Templates
• Server Monitor Agent Requirements & Compatibility

06 Status Pages(15)

• Create a Status Page using Group Actions
• How to order Categories
• Create Status Page
• Incident History
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan
• How to receive Billing emails on a different address
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method
• Turn on/off automatic payments

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• We Need Your Feedback
• API Key Scope
• Ticket View
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Dark Mode
• Set An Avatar
• Account Settings
• Inherit Password Protection

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• How to do a Blacklist Check?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How can I remove or edit the label of multiple monitors at once?
• How do I access my Blacklist Reports?
• What is Uptime Monitoring?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• v1 Server Stats
• v1 Get Server Agent ID (SID)
• API Explorer
• API – Edit Blacklist Monitor
• Blacklist Check API

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.48 – Changelog
• v0.9.49 – Server Monitoring
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• SMS Price Changes
• Linux Server Monitoring Agent v2

18 Common Errors(11)

• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure