01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(40)

• SMS Notifications
• Telegram Integration – Direct Message Notifications
• Mattermost Integration
• Default Contact List
• Uptime Monitoring Webhook Notifications
• PushBullet Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Meet The Interface
• Sorting Blacklist Monitors
• Blacklist Monitor Change History
• Blacklist Monitor Color Indicators
• Add extra monitors to your order

04 Uptime Monitor(72)

• Cachebuster
• Quick PING
• Domain Expiration Date Appears Incorrect
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Search Uptime Monitors
• Schedule Maintenance

05 Server Monitor(46)

• Debug Mode – Linux Agent
• Server Monitor Agent Settings
• Uninstall the HetrixTools Server Monitor Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitor Agent Requirements & Compatibility

06 Status Pages (Bulk Reports)(14)

• Categories
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password

07 Billing(24)

• Your Orders/Services
• What Billing Software Is This?
• Why am I being double charged? [PayPal]
• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Fixed Header
• White Label is not package exclusive

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• In-House Support
• Live Chat
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Blacklist monitor change notification threshold
• Inherit Password Protection
• Show monitor labels in your Blacklist Reports
• Sub-Accounts
• Change Password
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What payment methods do you accept?
• My IP (or domain) is blacklisted, how do I delist it?
• Where can I see my Package Limits?
• How long until my Domain or IP address is delisted?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Delete Uptime Monitor
• API v3
• v1 Get Server Agent ID (SID)
• API – Delete Blacklist Monitor
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.57 – Changelog
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.59 – Changelog
• v0.8.7 Beta
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.58 – Changelog

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled