• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Top Notifications
  • Live Detected Outages
  • Live Queue Status

02 Contact Lists(40)

  • PagerDuty Integration
  • Webhook Authentication Token
  • ilert Integration
  • Slack Integration
  • Server Monitoring Resource Usage Webhook Notifications
  • SMS Credits

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Blacklist Monitors – Summary
  • Maximize Workspace
  • Blacklist Monitor Color Indicators
  • Add An IP Block
  • Bookmarks
  • Filter Based On RBLs

04 Uptime Monitor(73)

  • Uptime Monitoring – WebSnapshots
  • Avoid Getting Our IPs Blocked
  • Import Uptime Monitors from .CSV
  • Show Monitored Target In Uptime Reports
  • Meet The Interface
  • Schedule Recurring Maintenance

05 Server Monitor(46)

  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
  • Why isn’t my network usage being collected?
  • Run Server Monitor Agent As Root
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

  • Categories
  • Delete a Status Page
  • How to create a beautiful Uptime Status page
  • Add an announcement to your Status Page
  • How to order Categories
  • Uptime Percentage Period (per status page)

07 Billing(24)

  • Your Orders/Services
  • Add extra monitors to your order
  • Invoices
  • Reactivating a Terminated Order
  • The Basic Package
  • Pay via Stripe using Bitcoins

08 White Label(11)

  • Configure White Label Reports
  • Embed White Label Status Pages and Reports
  • Partial/Full White Label
  • SSL Error Accessing White Label Report
  • White Label is not package exclusive
  • Accessing Your White Label Reports

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?
  • In-House Support
  • Ticket View
  • Viewing Your Tickets
  • Opening A Ticket

10 Settings(21)

  • Close Account
  • Enable Uptime Monitor Plain Text Email Notifications
  • Stack blacklist monitor notifications for X hours
  • Sub-Accounts
  • Change Password
  • Sub-Account – Switch Account

11 Affiliate Program(6)

  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Program Overview
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings

12 F.A.Q.(40)

  • Why should I blacklist check & blacklist monitor my IPs?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How are your Uptime Monitoring statistics calculated?
  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Why did HetrixTools blacklist my Domain or IP address?
  • I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • Filter Based On RBL
  • Markdown
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Uptime Monitoring For Display
  • How to fill in your Company Info

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API Explorer
  • Understanding API Limits
  • v2 Set Bulk Report Announcement
  • API Keys
  • API Uptime Monitor Maintenance Mode
  • API – Add Blacklist Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.54 – Changelog
  • v0.9.75 – Mattermost Notifications
  • Relocating our Moscow monitoring location
  • v0.9.51 – Changelog
  • v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
  • v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(8)

  • HTTP Code [403] Error 0: (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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