• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Account Dashboard
  • Say NO To Pageloads
  • Live Queue Status
  • Top Notifications
  • Quick Whois Search

02 Contact Lists(40)

  • Webhook Authentication Token
  • Telegram Integration – Group Notifications
  • ntfy.sh Notifications
  • How do Contact Lists work?
  • Google Chat Integration
  • Telegram Integration – Channel Notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Add extra monitors to your order
  • Change Blacklist Monitor Label
  • How to change Contact List
  • Filter Monitors Based on Recent Changes
  • Initiate Manual Blacklist Check
  • Add multiple entries at once

04 Uptime Monitor(72)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Maximize Workspace
  • Schedule Maintenance
  • Auto Refresh Timer
  • Import Uptime Monitors from .CSV
  • Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

  • View Running Processes
  • Installing the Windows Server Monitoring Agent
  • Misconfigured Network Interface Name (PHP Agent)
  • Resource Usage Privacy
  • What is Server Monitoring?
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(14)

  • Add monitors to a Status Page
  • Delete a Status Page
  • Protect your Status Page with a Password
  • Incident History
  • Add an announcement to your Status Page
  • Remove monitors from a Status Page

07 Billing(24)

  • Pay via Stripe using Bitcoins
  • Upgrade your plan
  • The Basic Package
  • Account Credit
  • What Billing Software Is This?
  • Paying an Invoice with Account Credit

08 White Label(11)

  • Configure White Label Reports
  • Configure DNS settings for your White Label Domain
  • Accessing Your White Label Reports
  • White Label is not package exclusive
  • Default White Label Landing Page
  • SSL Error Accessing White Label Report

09 Support(10)

  • Which Support Desk Is This?
  • Ticket View
  • Live Chat
  • In-House Support
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Sub-Accounts
  • Blacklist Monitor Color Indicators
  • Default Reports Per Page For Bulk Reports
  • Activity Log
  • Set An Avatar
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Earnings Calculator
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • Affiliate Program Overview
  • Affiliate Dashboard

12 F.A.Q.(40)

  • How do I access my Uptime Reports?
  • Do you offer custom packages?
  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Why should I blacklist check & blacklist monitor my IPs?
  • Do you offer free trials?
  • How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • How to use Quick PING
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to track your uptime using HetrixTools
  • Adding your IPs to Microsoft Outlook SNDS
  • Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API v3
  • API Explorer
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Delete Blacklist Monitor
  • API – Delete Uptime Monitor
  • API Uptime Monitor Maintenance Mode

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Affiliate Program changes starting with 1st of December 2016
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • Google SafeBrowsing to be removed on 11 Nov. 2019
  • v0.9.6 Beta – Uptime Monitoring
  • v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
  • v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring

17 Common Errors(8)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: keyword not found

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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