• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Quick Whois Search
  • Free Accounts Inactivity
  • Say NO To Pageloads
  • Top Notifications
  • Live Detected Outages

02 Contact Lists(42)

  • Blacklist Monitoring Webhook Notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Server Monitoring Resource Usage Webhook Notifications
  • Telegram Integration – Group Notifications
  • Pushover Notifications
  • Opsgenie Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Configure Microsoft SNDS Monitoring
  • What is the difference between API Calls and API Checks?
  • Autocomplete Search
  • How to change Contact List
  • Group Actions
  • Add A Domain Name

04 Uptime Monitor(74)

  • Add private notes to your Uptime Monitors
  • Pagination & Monitors/Page
  • How to whitelist our Uptime Monitoring Nodes in CSF
  • How to enable SSL Verification for your Uptime Monitor
  • Categories
  • Cachebuster

05 Server Monitor(47)

  • Outgoing PING
  • Misconfigured Network Interface Name (PHP Agent)
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Where do I find the SID (Server Monitor ID)?
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages(15)

  • How to remove Incident from Status Page
  • Create a Status Page using Group Actions
  • Categories
  • Create Status Page
  • Uptime Percentage Period (per status page)
  • Protect your Status Page with a Password

07 Billing(25)

  • How to receive Billing emails on a different address
  • Pay via Stripe using your debit or credit card
  • Suspension/Termination
  • What Billing Software Is This?
  • Invoices
  • Reactivating a Terminated Order

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • Add A White Label Domain Name
  • Configure White Label Reports
  • Fixed Header
  • Accessing Your White Label Reports
  • How to set up a White Label Domain or Subdomain

09 Support(10)

  • In-House Support
  • Disable Bulk Report Title
  • We Need Your Feedback
  • Opening A Ticket
  • Viewing Your Tickets
  • Live Chat

10 Settings(21)

  • Set An Avatar
  • Dark Mode
  • Sub-Accounts
  • Uptime Percentage Period (account-wide)
  • Default Reports Per Page For Bulk Reports
  • Sub-Account – Switch Account

11 Affiliate Program(6)

  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Affiliate Dashboard

12 F.A.Q.(40)

  • mxtoolbox alternative?
  • How do I access my Blacklist Reports?
  • Do you offer blacklist delisting assistance?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • What to do after following the Delist links?
  • My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Delisting your blacklisted IPs
  • Enable automated data access for your Microsoft Outlook SNDS account
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to create a beautiful Uptime Status page
  • Search and Labels
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • v1 Server Stats
  • Understanding our APIs
  • Understanding API Limits
  • API – Delete Uptime Monitor
  • API Uptime Monitor Maintenance Mode
  • v1 Get Server Agent ID (SID)

16 MCP(19)

  • 16.01 MCP - Use Cases(6)

  • 16.02 MCP - More Examples(9)

  • HetrixTools MCP – Connection Guide
  • HetrixTools MCP – ChatGPT Connection Guide
  • HetrixTools MCP – Grok Connection Guide
  • HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

  • 17.01 Incidents(57)

  • 17.02 Network Changes(15)

  • v0.8.6 Beta
  • Required activity increased from 30 days to 90 days + Basic package discontinued
  • v0.9.25 Beta – dnsrbl.org RBL added
  • v0.9.11 Beta – API Access & API Explorer Released
  • v0.9.60 – Low SMS Credit Warnings
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

18 Common Errors(11)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: Name or service not known
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 MCP
  • 16.01 MCP – Use Cases
  • 16.02 MCP – More Examples
  • 17 Announcements
  • 17.01 Incidents
  • 17.02 Network Changes
  • 18 Common Errors

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