01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(40)

• Discord Integration
• Pushover Notifications
• Create A Contact List
• Uptime Monitoring Webhook Notifications
• Server Monitoring Resource Usage Webhook Notifications
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Export as Text
• Add extra monitors to your order
• What is the difference between API Calls and API Checks?
• Maximize Workspace
• Delete Multiple Blacklist Monitors
• How to change Contact List

04 Uptime Monitor(74)

• Uptime Monitoring IP Addresses
• How to order Categories
• Private/Public Uptime Reports
• How to edit Uptime Monitor’s advanced settings
• Maximize Workspace
• Avoid PING False Positives

05 Server Monitor(47)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Misconfigured Network Interface Name
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)
• How to order Categories

07 Billing(24)

• Invoices
• Change Billing Cycle
• How to receive Billing emails on a different address
• Reactivating a Terminated Order
• Add extra monitors to your order
• Remove a saved Payment Method

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Accessing Your White Label Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Fixed Header

09 Support(10)

• Opening A Ticket
• Ticket View
• Live Chat
• Disable Bulk Report Title
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Account Settings
• Show monitor labels in your Blacklist Reports
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password
• Timezone

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer free trials?
• Why don’t you host your own Status Page?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How long until my Domain or IP address is delisted?
• Can I have multiple HetrixTools accounts?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• API v3
• API Keys
• v1 Server Stats
• v2 List Blacklist Monitors
• Using the API Relay

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• Windows Server Monitoring Agent v2
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.48 – Changelog
• v0.9.22 Beta – Repeated Alerts

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused