01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(42)

• How to enable Telegram Topics
• Uptime Monitoring Webhook Notifications
• Do Not Disturb Schedule
• SMS Notification Examples
• Server Monitoring Resource Usage Webhook Notifications
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Meet The Interface
• Initiate Manual Blacklist Check
• Monitored Blacklists
• Blacklist Monitor Color Indicators
• Dedicated Queue

04 Uptime Monitor(74)

• Copy Settings
• Add private notes to your Uptime Monitors
• Select multiple monitors at once with SHIFT+Click
• Maximize Workspace
• Autocomplete Search
• Uptime Monitors Actions

05 Server Monitor(48)

• Reboot Required Warning
• Installing the Windows Server Monitoring Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What to do if the Server Monitoring Agent isn’t sending any data?
• Install the macOS Server Monitoring Agent
• Server Monitor Agent Requirements & Compatibility

06 Status Pages(15)

• Add monitors to a Status Page
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• Create Status Page
• Uptime Percentage Period (per status page)

07 Billing(25)

• Placing A New Order
• Pay via Stripe using Bitcoins
• What Billing Software Is This?
• The Basic Package
• Add a new Payment Method
• Turn on/off automatic payments

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Partial/Full White Label
• Fixed Header

09 Support(10)

• Which Support Desk Is This?
• Opening A Ticket
• Viewing Your Tickets
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Stack blacklist monitor notifications for X hours
• Close Account
• Default Reports Per Page For Bulk Reports
• Show monitor labels in your Blacklist Reports
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How to edit White Label domain settings?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How long until my Domain or IP address is delisted?
• My blacklist monitors check-up time is too much apart. What to do?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• API Explorer
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• Using the API Relay

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.6 Beta – Uptime Monitoring
• v0.9.73 – New Server Monitor Alerts
• Schedule Recurring Maintenance
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.8.6 Beta

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled