01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• HipChat Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• SMS Notifications
• Low SMS Credit Warnings
• PushBullet Notifications
• SMS Notification Examples

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Report
• Search Blacklist Monitors
• Filter Monitors Based on Recent Changes
• Add A Domain Name
• Show Only Blacklisted

04 Uptime Monitor(73)

• Cachebuster
• Sorting Uptime Monitors
• Add a Cron Job Monitor (Heartbeat Monitor)
• Nameserver Monitoring
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Set Domain Expiration Date Manually

05 Server Monitor(46)

• Server Agent – Custom Variables
• Where do I find the SID (Server Monitor ID)?
• Misconfigured Network Interface Name
• Server Monitoring Resource Usage Webhook Notifications
• Debug Mode – Windows Agent
• Reboot Required Warning

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Add monitors to a Status Page
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Upgrade/Downgrade
• Suspension/Termination
• Add extra monitors to your order
• How to receive Billing emails on a different address
• Upgrade your plan
• The Basic Package

08 White Label(11)

• Default White Label Landing Page
• Accessing Your White Label Reports
• White Label is not package exclusive
• Partial/Full White Label
• Fixed Header
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• API Keys Access
• Disable Bulk Report Title
• Opening A Ticket
• In-House Support
• Viewing Your Tickets

10 Settings(21)

• Blacklist Monitor Color Indicators
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Sub-Accounts
• Sub-Account – Switch Account
• Timezone

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• What is Uptime Monitoring?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How are your Uptime Monitoring statistics calculated?
• How do I access my Blacklist Reports?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Search and Labels
• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.3 Beta
• v0.9.32 – Bulk Report Announcements
• v0.9.36 – Timezone
• v0.9.35 – Domain Blacklist Check
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring

17 Common Errors(9)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR