01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• SMS Notification Examples
• Do Not Disturb Schedule
• How do Contact Lists work?
• Mattermost Integration
• Splunk/VictorOps Integration
• PushBullet Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Notice Report Changes
• Daily/Weekly Blacklist Monitoring Reports
• Initiate Manual Blacklist Check
• Maximize Workspace
• Monitored Blacklists
• Meet The Interface

04 Uptime Monitor(73)

• Pagination & Monitors/Page
• SSL Monitoring
• Reset Uptime Monitor History
• Add a Website Uptime Monitor
• Maintenance Mode
• Categories

05 Server Monitor(46)

• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Service Monitoring
• HDD/SSD/NVMe Drive Health Monitor
• Accessing Server Monitoring Data
• Using the Server Monitoring Relay
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Categories
• Add an announcement to your Status Page
• Incident History

07 Billing(24)

• Reactivating a Terminated Order
• Remove a saved Payment Method
• Cancel Order / Downgrade to the Free plan
• Your Orders/Services
• Paying an Invoice with Account Credit
• Invoices

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Live Chat
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Which Support Desk Is This?

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Sub-Accounts
• Change Password
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• What payment methods do you accept?
• Why is Uptime Monitoring so important? Why should I do it?
• What to do after following the Delist links?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• Blacklist Check API
• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.70 – Changelog
• v0.9.59 – Changelog
• SMS Price Changes
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR