01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(39)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• PushBullet Notifications
• How to ping a User or Role in your Discord notifications
• Low SMS Credit Warnings
• Slack Integration
• How do Contact Lists work?

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Auto Refresh Timer
• Blacklist Monitor Color Indicators
• Ignore A Blacklist
• Queue Priority
• Search Cloud

04 Uptime Monitor(71)

• Maximize Workspace
• Search Cloud
• Filter Uptime Monitors
• Here’s how Maintenance Mode affects your Uptime Reports
• Downtime Notes
• Edit Uptime Monitor

05 Server Monitor(43)

• Multiple Disks Support
• Configure CPU Temperature Warnings
• Why isn’t my network usage being collected?
• Resource Usage Privacy
• Debug Mode – Windows Agent
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Incident History
• Categories
• Create Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Pay via Stripe using Bitcoins
• Remove a saved Payment Method
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• What Billing Software Is This?
• Add extra monitors to your order

08 White Label(11)

• Accessing Your White Label Reports
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Change Password
• Show monitor labels in your Blacklist Reports
• Enable/Disable multiple logins into your account
• Inherit Password Protection
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• Do you offer custom packages?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What to do after following the Delist links?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• v1 Get Server Agent ID (SID)
• Using the API Relay
• Understanding our APIs
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.54 – Changelog
• SMS Credits Price Reduction
• v0.9.22 Beta – Repeated Alerts
• v0.9.7 Beta
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(8)

• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol