01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• Mattermost Integration
• RocketChat Integration
• Create A Contact List
• Server Monitoring Resource Usage Webhook Notifications
• SMS Notification Examples
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Add multiple entries at once
• Paid vs. Free – Blacklist Monitoring Email Reports
• Pagination & Monitors/Page
• Meet The Interface
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(74)

• How to order Categories
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Location Fail Log
• Uptime Monitors Actions
• Enable Uptime Monitor Plain Text Email Notifications
• Meet The Interface

05 Server Monitor(47)

• Installing the Windows Server Monitoring Agent
• Enable Server Monitor Agent Debugging
• Why isn’t my network usage being collected?
• What is Server Monitoring?
• Run Server Monitor Agent As Root
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Categories

07 Billing(24)

• What Billing Software Is This?
• Account Credit
• Why am I being double charged? [PayPal]
• Upgrade your plan
• Change Billing Cycle
• Turn on/off automatic payments

08 White Label(11)

• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• White Label is not package exclusive
• Fixed Header
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• Opening A Ticket
• Live Chat
• Ticket View
• We Need Your Feedback

10 Settings(21)

• Account Settings
• Show monitor labels in your Blacklist Reports
• Activity Log
• Change Password
• Inherit Password Protection
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why don’t you host your own Status Page?
• How can I remove or edit the label of multiple monitors at once?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• Markdown
• Filter Based On RBL
• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• v1 Server Stats
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.61 – Autocomplete Search
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.36 – Timezone
• v0.8.7 Beta

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found