01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• Default Contact List
• SMS Notifications
• How do Contact Lists work?
• Microsoft Teams Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• PagerDuty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Show Only Blacklisted
• Change Blacklist Monitor Label
• Filter Monitors Based on Recent Changes
• What is the difference between API Calls and API Checks?
• Export as Text

04 Uptime Monitor(72)

• How to enable SSL Verification for your Uptime Monitor
• SLA Uptime Calculator
• Uptime Monitoring IP Addresses
• Nameserver Monitoring
• Here’s how Maintenance Mode affects your Uptime Reports
• Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

• Server Monitor Color Indicators
• Misconfigured Network Interface Name (PHP Agent)
• ZFS Health Monitoring
• Why isn’t my network usage being collected?
• CloudLinux Data Collection Issues
• Run Server Monitor Agent As Root

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Incident History

07 Billing(24)

• The Basic Package
• Placing A New Order
• Why am I being double charged? [PayPal]
• How to receive Billing emails on a different address
• Remove a saved Payment Method
• Change Billing Cycle

08 White Label(11)

• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Default White Label Landing Page
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• We Need Your Feedback
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support

10 Settings(21)

• Sub-Accounts Access Levels
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Timezone
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How long until my Domain or IP address is delisted?
• My blacklist monitors check-up time is too much apart. What to do?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How are your Uptime Monitoring statistics calculated?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Markdown
• The importance of ordering your monitors list
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check API
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API v3
• Understanding our APIs
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.68 – Changelog
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.34 – SMTP Monitoring
• v0.9.44 – Sub-Accounts
• v0.8.3 Beta

17 Common Errors(8)

• Error 0: keyword not found
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR