01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• HipChat Integration
• RocketChat Integration
• How to ping a User or Role in your Discord notifications
• PushBullet Notifications
• How to group HetrixTools notifications using ilert
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Autocomplete Search
• Configure Microsoft SNDS Monitoring
• View further blacklisting details in your reports
• Filter Monitors Based on Recent Changes
• Enable Blacklist Monitor Plain Text Email Notifications
• Group Actions

04 Uptime Monitor(74)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Edit Uptime Monitor
• Network Diagnostics
• Avoid Getting Our IPs Blocked
• SSL Certificate Expiration Date Monitoring
• Meet The Interface

05 Server Monitor(47)

• Resource Usage Privacy
• Server Monitoring Resource Usage Webhook Notifications
• Install the macOS Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• What to do if the Server Monitoring Agent isn’t sending any data?
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Categories
• Add monitors to a Status Page
• How to order Categories
• Add an announcement to your Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Add extra monitors to your order
• Change Billing Cycle
• Add a new Payment Method
• Generate Early Invoice
• Partial/Full White Label

08 White Label(11)

• Partial/Full White Label
• Fixed Header
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page

09 Support(10)

• Ticket View
• In-House Support
• Disable Bulk Report Title
• Which Support Desk Is This?
• Opening A Ticket
• Viewing Your Tickets

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Close Account
• Set An Avatar
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Can I have multiple HetrixTools accounts?
• How are your Uptime Monitoring statistics calculated?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• Search and Labels
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• API Keys
• Using the API Relay
• Understanding API Limits
• API v3
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Windows Server Monitoring Agent v2
• Relocating our Moscow monitoring location
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.66 – Location Fails Warning
• v0.8.4 Beta

17 Common Errors(11)

• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled