01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(39)

• Default Contact List
• Opsgenie Integration
• How to ping a User or Role in your Discord notifications
• ilert Integration
• Mattermost Integration
• Phone call notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Select multiple monitors at once with SHIFT+Click
• Autocomplete Search
• Enable Blacklist Monitor Plain Text Email Notifications
• Queue Priority
• View Blacklist Monitor Changes History

04 Uptime Monitor(70)

• Downtime Notes
• Meet The Interface
• Schedule Recurring Maintenance
• Cachebuster
• Reset Uptime Monitor History
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(43)

• Set Resource Usage Warnings
• Misconfigured Network Interface Name (PHP Agent)
• Ignore certain Network Interfaces for Server Monitoring Agent
• Outgoing PING
• Configure CPU Temperature Warnings
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Categories
• How to create a beautiful Uptime Status page
• How to order Categories

07 Billing(24)

• What Billing Software Is This?
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• Upgrade your plan
• Turn on/off automatic payments
• Generate Early Invoice

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Ticket View
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Enable/Disable multiple logins into your account
• Blacklist monitor change notification threshold
• Account Settings
• Stack blacklist monitor notifications for X hours
• Timezone
• Sub-Account – Switch Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• How to buy SMS Credits?
• How many uptime monitoring locations should I select?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why should I blacklist check & blacklist monitor my IPs?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Filter Based On RBL
• Uptime Monitoring For Display
• Search and Labels
• How to set up Keyword Monitoring
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API Explorer
• Understanding API Limits
• Using the API Relay
• API v3
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Changes in our Uptime Webhook Notifications
• HetrixTools Documentation
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• Affiliate Program changes starting with 1st of December 2016
• v0.9.8r2 Beta – sorbs.net false positive

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)