• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Top Notifications
  • Free Accounts Inactivity
  • Live Detected Outages
  • Say NO To Pageloads
  • Live Queue Status

02 Contact Lists(39)

  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • PushBullet Notifications
  • How do Contact Lists work?
  • Telegram Integration – Channel Notifications
  • Create A Contact List
  • SMS Notifications

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Filter Based On RBLs
  • Add An IP Block
  • Search Blacklist Monitors
  • Add An IP Range
  • View further blacklisting details in your reports
  • Add multiple entries at once

04 Uptime Monitor(70)

  • Import Uptime Monitors from .CSV
  • How to whitelist our Uptime Monitoring Nodes in CSF
  • Categories
  • Domain Expiration Monitoring
  • Select multiple monitors at once with SHIFT+Click
  • Quick PING

05 Server Monitor(43)

  • Multiple Disks Support
  • Software RAID Monitoring
  • Server Monitor Agent Settings
  • Why isn’t my network usage being collected?
  • Server Monitor Agent Requirements & Compatibility
  • Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(14)

  • Categories
  • Add an announcement to your Status Page
  • Remove monitors from a Status Page
  • Create Status Page
  • Embed Status Page On WHMCS Network Status
  • Delete a Status Page

07 Billing(24)

  • The Basic Package
  • How to receive Billing emails on a different address
  • Partial/Full White Label
  • Remove a saved Payment Method
  • Account Credit
  • Invoices

08 White Label(11)

  • White Label is not package exclusive
  • Embed White Label Status Pages and Reports
  • How to set up a White Label Domain or Subdomain
  • Add A White Label Domain Name
  • SSL Error Accessing White Label Report
  • Default White Label Landing Page

09 Support(10)

  • In-House Support
  • Which Support Desk Is This?
  • Live Chat
  • API Keys Access
  • Ticket View
  • Disable Bulk Report Title

10 Settings(21)

  • Default Reports Per Page For Bulk Reports
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Inherit Password Protection
  • Timezone
  • Account Settings
  • Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Earnings Calculator
  • Withdraw Earnings
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview

12 F.A.Q.(40)

  • Can I have multiple HetrixTools accounts?
  • How can I contact a blacklist’s owners?
  • My blacklist monitors check-up time is too much apart. What to do?
  • Why is Uptime Monitoring so important? Why should I do it?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • What to do after following the Delist links?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Search and Labels
  • The importance of ordering your monitors list
  • Hiring Freelancers For Delisting
  • How to use Quick PING
  • Adding your IPs to Microsoft Outlook SNDS
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Edit Blacklist Monitor
  • v1 Server Stats
  • API – Add Blacklist Monitor
  • API v3
  • API Keys
  • Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.8r2 Beta – sorbs.net false positive
  • 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
  • Introducing the “Global Status” section in our Uptime Reports
  • Windows Server Monitoring Agent v2
  • v0.9.60 – Low SMS Credit Warnings
  • v0.9.71 – New front-end design

17 Common Errors(8)

  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: keyword not found
  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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