01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(40)

• Remove entry from Contact List
• Opsgenie Integration
• Server Monitoring Resource Usage Webhook Notifications
• How do Contact Lists work?
• Microsoft Teams Integration
• Mattermost Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Add An IP Block
• Monitored Blacklists
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Export as Text
• Auto Refresh Timer

04 Uptime Monitor(74)

• Here’s how Maintenance Mode affects your Uptime Reports
• Filter Uptime Monitors
• Downtime Notes
• Maximize Workspace
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Website Uptime Monitoring – Accepted HTTP Codes

05 Server Monitor(47)

• Set Resource Usage Warnings
• Multiple Disks Support
• ZFS Health Monitoring
• What data does the Server Monitor Agent collect?
• What is Server Monitoring?
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Add monitors to a Status Page
• How to order Categories
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Delete a Status Page

07 Billing(24)

• How to receive Billing emails on a different address
• Reactivating a Terminated Order
• Turn on/off automatic payments
• Pay via Stripe using Bitcoins
• Generate Early Invoice
• Add extra monitors to your order

08 White Label(11)

• Fixed Header
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Accessing Your White Label Reports

09 Support(10)

• Ticket View
• Viewing Your Tickets
• Opening A Ticket
• Live Chat
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(21)

• Account Settings
• Enable/Disable multiple logins into your account
• Sub-Accounts
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Can I have multiple HetrixTools accounts?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How many uptime monitoring locations should I select?
• My IP (or domain) is blacklisted, how do I delist it?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• v2 Set Bulk Report Announcement
• API v3
• API Explorer
• Blacklist Check API
• API – Delete Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Changes in our Uptime Webhook Notifications
• v0.9.66 – Location Fails Warning
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• Changes to SMART test warnings and Group Actions
• v0.9.4 Beta – Ignoring RBLs

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR