01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• SMS Notifications
• Telegram Integration – Group Notifications
• Do Not Disturb Schedule
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How do Contact Lists work?
• PushBullet Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Dedicated Queue
• Add A Domain Name
• Filter Based On RBLs
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitors Actions

04 Uptime Monitor(72)

• Delete Uptime Monitor
• Search Cloud
• How to whitelist our Uptime Monitoring Nodes in CSF
• Avoid Getting Our IPs Blocked
• How do we perform Uptime Monitoring network changes
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Ignore certain Network Interfaces for Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Accessing Server Monitoring Data
• Server Monitoring Resource Usage Webhook Notifications
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Categories
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Create Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Your Orders/Services
• How to receive Billing emails on a different address
• Remove a saved Payment Method
• Reactivating a Terminated Order
• Why am I being double charged? [PayPal]
• Partial/Full White Label

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Disable Bulk Report Title
• Which Support Desk Is This?
• In-House Support
• Ticket View

10 Settings(21)

• Set An Avatar
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What payment methods do you accept?
• Do you offer Bulk Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Do you offer free trials?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Delisting your blacklisted IPs
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• API Keys
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.38 – Categories
• Announcing the new Blacklist Monitor pricing structure
• Moscow Relocation API/Webhook Changes
• v0.8.2 Beta
• Changes in our Uptime Webhook Notifications
• v0.9.51 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused