01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(42)

• HipChat Integration
• PushBullet Notifications
• Twitter Direct Message Notifications
• How to group HetrixTools notifications using ilert
• SMS Credits
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Maximize Workspace
• Show Only Blacklisted
• Pagination & Monitors/Page
• Dedicated Queue
• Initiate Manual Blacklist Check
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• Maintenance Mode
• Uptime Monitoring Nodes Status
• How to whitelist our Uptime Monitoring Nodes in CSF
• Repeated Alerts
• Set Domain Expiration Date Manually
• Meet The Interface

05 Server Monitor(48)

• HDD/SSD/NVMe Drive Health Monitor
• Install the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Reboot Required Warning
• Server Monitor Agent Requirements & Compatibility
• Why isn’t my network usage being collected?

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• Incident History
• Categories
• Add monitors to a Status Page

07 Billing(25)

• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Upgrade your plan
• Change Billing Cycle
• Pay invoice via Stripe Checkout
• Invoices

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Key Scope
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Disable Bulk Report Title
• Opening A Ticket
• Ticket View

10 Settings(21)

• Sub-Account – Switch Account
• Account Settings
• Sub-Accounts Access Levels
• Change Password
• Sub-Accounts
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why is Uptime Monitoring so important? Why should I do it?
• How to remove a monitored Service from multiple servers?
• How to edit White Label domain settings?
• Do you offer Bulk Blacklist Check?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• The importance of ordering your monitors list
• How to set up Keyword Monitoring

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v3 API
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8r1 Beta
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.60 – Low SMS Credit Warnings
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• New Server Monitoring Agent Released [v1.05]
• v0.9.58 – Changelog

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled