• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Top Notifications
  • Live Detected Outages
  • Live Queue Status
  • Say NO To Pageloads
  • Free Accounts Inactivity

02 Contact Lists(40)

  • Phone call notifications
  • SIGNL4 Integration
  • Slack Integration
  • Webhook Authentication Token
  • PagerDuty Integration
  • SMS Credits

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Set rDNS or IP address as Label
  • Blacklist Monitoring Webhook Notifications
  • Add An IP Block
  • Show Only Blacklisted
  • Notice Report Changes
  • Meet The Interface

04 Uptime Monitor(73)

  • Add extra monitors to your order
  • SSL Certificate Expiration Date Monitoring
  • Import Uptime Monitors from .CSV
  • How do we perform Uptime Monitoring network changes
  • Search Uptime Monitors
  • Advanced Metrics For Website Uptime Monitors

05 Server Monitor(46)

  • Why isn’t my network usage being collected?
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Misconfigured Network Interface Name (PHP Agent)
  • Server Monitoring Resource Usage Webhook Notifications
  • HDD/SSD/NVMe Drive Health Monitor
  • Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

  • How to remove Incident from Status Page
  • Add monitors to a Status Page
  • Add an announcement to your Status Page
  • Incident History
  • Embed Status Page On WHMCS Network Status
  • Create Status Page

07 Billing(24)

  • Turn on/off automatic payments
  • Add a new Payment Method
  • Reactivating a Terminated Order
  • The Basic Package
  • Upgrade/Downgrade
  • Suspension/Termination

08 White Label(11)

  • Add A White Label Domain Name
  • Configure White Label Reports
  • Embed White Label Status Pages and Reports
  • Accessing Your White Label Reports
  • Partial/Full White Label
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • Disable Bulk Report Title
  • We Need Your Feedback
  • Opening A Ticket
  • API Keys Access
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support

10 Settings(21)

  • Show monitor labels in your Blacklist Reports
  • Close Account
  • Sub-Account – Switch Account
  • Stack blacklist monitor notifications for X hours
  • Enable Uptime Monitor Plain Text Email Notifications
  • Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • Earnings Calculator
  • Affiliate Program Overview
  • Withdraw Earnings
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • How many uptime monitoring locations should I select?
  • How to buy SMS Credits?
  • Can you reset my Uptime Monitoring stats?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Do you offer Bulk Blacklist Check?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to set up Keyword Monitoring
  • How to use the Cron Job Monitor
  • Enable automated data access for your Microsoft Outlook SNDS account
  • Blacklist Check vs. Blacklist Monitor
  • Adding your IPs to Microsoft Outlook SNDS
  • Markdown

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v2 List Blacklist Monitors
  • Using the API Relay
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Delete Blacklist Monitor
  • Understanding our APIs
  • API Uptime Monitor Maintenance Mode

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
  • v0.9.11 Beta – API Access & API Explorer Released
  • v0.9.8r2 Beta – sorbs.net false positive
  • v0.9.66 – Location Fails Warning
  • v0.9.47 – Changelog
  • v0.9.34 – SMTP Monitoring

17 Common Errors(10)

  • Error 0: Name or service not known
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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