01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(40)

• Low SMS Credit Warnings
• Discord Integration
• Server Monitoring Resource Usage Webhook Notifications
• Blacklist Monitoring Webhook Notifications
• SMS Credits
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Change Blacklist Monitor Label
• Queue Priority
• Sorting Blacklist Monitors
• Add An IP Range
• Blacklist Monitor Color Indicators

04 Uptime Monitor(73)

• Add a SMTP Monitor
• Cachebuster
• Import Uptime Monitors from .CSV
• Select multiple monitors at once with SHIFT+Click
• Enable Uptime Monitor Plain Text Email Notifications
• Categories

05 Server Monitor(46)

• Software RAID Monitoring
• Ignore certain Network Interfaces for Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitor Agent Requirements & Compatibility
• Configure CPU Temperature Warnings
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• How to order Categories
• Create Status Page

07 Billing(24)

• Invoices
• Upgrade your plan
• Add a new Payment Method
• Pay via Stripe using your debit or credit card
• Why am I being double charged? [PayPal]
• Reactivating a Terminated Order

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• In-House Support
• Live Chat
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Set An Avatar
• Activity Log
• Sub-Accounts
• Timezone
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Can I have multiple HetrixTools accounts?
• How to buy SMS Credits?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What is Uptime Monitoring?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API – Edit Blacklist Monitor
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.48 – Changelog
• v0.9.36 – Timezone
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Introducing Phone Call Notifications
• v0.9.47 – Changelog

17 Common Errors(10)

• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused