• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Say NO To Pageloads
  • Quick Whois Search
  • Live Detected Outages
  • Live Queue Status
  • Free Accounts Inactivity

02 Contact Lists(40)

  • ilert Integration
  • Splunk/VictorOps Integration
  • Zenduty Integration
  • How to enable Telegram Topics
  • Discord Integration
  • Mattermost Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add An IP Block
  • Paid vs. Free – Blacklist Monitoring Email Reports
  • Blacklist Monitor Color Indicators
  • Add multiple entries at once
  • Maximize Workspace
  • What is the difference between API Calls and API Checks?

04 Uptime Monitor(73)

  • Advanced Metrics For Website Uptime Monitors
  • Delete Uptime Monitor
  • Categories
  • Pinned Uptime Monitors
  • Schedule Maintenance
  • Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

  • CPU Temperature Monitoring
  • [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
  • Where do I find the SID (Server Monitor ID)?
  • Multiple Disks Support
  • Accessing Server Monitoring Data
  • Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

  • Embed Status Page On WHMCS Network Status
  • Protect your Status Page with a Password
  • How to order Categories
  • Categories
  • Create a Status Page using Group Actions
  • How to remove Incident from Status Page

07 Billing(24)

  • Add a new Payment Method
  • Placing A New Order
  • Why am I being double charged? [PayPal]
  • Turn on/off automatic payments
  • Suspension/Termination
  • Upgrade/Downgrade

08 White Label(11)

  • Embed White Label Status Pages and Reports
  • How to set up a White Label Domain or Subdomain
  • Partial/Full White Label
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • Accessing Your White Label Reports

09 Support(10)

  • Ticket View
  • Live Chat
  • In-House Support
  • Opening A Ticket
  • Which Support Desk Is This?
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Sub-Accounts Access Levels
  • Timezone
  • Dark Mode
  • Uptime Percentage Period (account-wide)
  • Default Reports Per Page For Bulk Reports
  • Account Settings

11 Affiliate Program(6)

  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Earnings Calculator
  • Affiliate Dashboard

12 F.A.Q.(40)

  • I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
  • Do you offer custom packages?
  • Can I have multiple HetrixTools accounts?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • How to use Quick PING
  • Debugging the issues which caused your downtime
  • Markdown
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Hiring Freelancers For Delisting

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • Understanding API Limits
  • Blacklist Check Credits (also known as API Checks)
  • API – Delete Blacklist Monitor
  • Understanding our APIs
  • API – Edit Blacklist Monitor

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Announcing the new Blacklist Monitor pricing structure
  • Affiliate Program changes starting with 1st of December 2016
  • v0.9.68 – Changelog
  • v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
  • v0.9.69 – Changelog
  • v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(11)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 0: keyword not found
  • HTTP Code [403] Error 0: (Xms)
  • Connected, but no SMTP banner received within Xs

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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