• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Live Detected Outages
  • Quick Whois Search
  • Top Notifications
  • Say NO To Pageloads
  • Live Queue Status

02 Contact Lists(40)

  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Remove entry from Contact List
  • SMS Notification Examples
  • ntfy.sh Notifications
  • Webhook Authentication Token
  • Do Not Disturb Schedule

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Configure Microsoft SNDS Monitoring
  • Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
  • Add A Domain Name
  • Ignore A Blacklist
  • View Blacklist Monitor Changes History
  • View further blacklisting details in your reports

04 Uptime Monitor(74)

  • Uptime Monitor Report
  • Delete Uptime Monitor
  • SSL Certificate Expiration Date Monitoring
  • Avoid Getting Our IPs Blocked
  • How is the uptime percentage calculated in your Uptime Reports
  • Schedule Recurring Maintenance

05 Server Monitor(47)

  • View Running Processes
  • Debug Mode – Windows Agent
  • CloudLinux Data Collection Issues
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

  • Create Status Page
  • Uptime Percentage Period (per status page)
  • Incident History
  • How to remove Incident from Status Page
  • Categories
  • How to order Categories

07 Billing(24)

  • Partial/Full White Label
  • Invoices
  • Add a new Payment Method
  • Add extra monitors to your order
  • Remove a saved Payment Method
  • Paying an Invoice with Account Credit

08 White Label(11)

  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain
  • Add A White Label Domain Name
  • Configure White Label Reports
  • Fixed Header
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support
  • Disable Bulk Report Title
  • Live Chat
  • Which Support Desk Is This?
  • Viewing Your Tickets

10 Settings(21)

  • Sub-Accounts Access Levels
  • Sub-Accounts
  • Filter Monitors Based on Recent Changes
  • Timezone
  • Enable/Disable multiple logins into your account
  • Sub-Account – Switch Account

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Withdraw Earnings
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How can I remove or edit the label of multiple monitors at once?
  • Do you offer custom packages?
  • How to buy SMS Credits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to fill in your Company Info
  • Blacklist Check vs. Blacklist Monitor
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Hiring Freelancers For Delisting
  • How to track your uptime using HetrixTools
  • Delisting your blacklisted IPs

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively

15 API(19)

  • API – Delete Uptime Monitor
  • Understanding API Limits
  • Blacklist Check API
  • v1 Server Stats
  • Blacklist Check Credits (also known as API Checks)
  • API Uptime Monitor Maintenance Mode

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.35 – Domain Blacklist Check
  • v0.9.61 – Autocomplete Search
  • Google SafeBrowsing to be removed on 11 Nov. 2019
  • v0.9.49 – Server Monitoring
  • v0.9.50 – Changelog
  • v0.9.64 – The Basic Package

17 Common Errors(11)

  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Connected, but no SMTP banner received within Xs
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: keyword not found
  • Error 0: Name or service not known

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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