01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(39)

• Blacklist Monitoring Webhook Notifications
• SMS Notification Examples
• HipChat Integration
• Remove entry from Contact List
• How to enable Telegram Topics
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Bookmarks
• Filter Based On RBLs
• Filter Monitors Based on Recent Changes
• How to change Contact List
• Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(71)

• Difference between Location Fail Log and Network Diagnostics
• Repeated Alerts
• Avoid Getting Our IPs Blocked
• Downtime Notes
• Avoid PING False Positives
• Uptime Monitor Report

05 Server Monitor(43)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Monitor Color Indicators
• Enable Server Monitor Agent Debugging
• Using the Server Monitoring Relay
• Accessing Server Monitoring Data
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• How to order Categories
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Create Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Generate Early Invoice
• Add a new Payment Method
• Turn on/off automatic payments
• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card
• Add extra monitors to your order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Add A White Label Domain Name
• Default White Label Landing Page
• Accessing Your White Label Reports
• Configure White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Live Chat
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback

10 Settings(21)

• Blacklist monitor change notification threshold
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Dark Mode
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• Why is Uptime Monitoring so important? Why should I do it?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Do you offer free trials?
• How do blacklist notifications work? When do I get notified?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Filter Based On RBL
• Hiring Freelancers For Delisting
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 List Blacklist Monitors
• Blacklist Check API
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.56 – Changelog
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.45 – 6 New Uptime Monitoring Locations
• SMS Credits Price Reduction
• v0.9.59 – Changelog

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)