• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Live Detected Outages
  • Top Notifications
  • Quick Whois Search
  • Live Queue Status
  • Say NO To Pageloads

02 Contact Lists(40)

  • ilert Integration
  • ntfy.sh Notifications
  • HipChat Integration
  • Microsoft Teams Integration
  • SMS Notification Examples
  • SIGNL4 Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Color Indicators
  • Set rDNS or IP address as Label
  • Ignore A Blacklist
  • Auto Refresh Timer
  • Blacklist Monitor Change History
  • How to change Contact List

04 Uptime Monitor(74)

  • How do we perform Uptime Monitoring network changes
  • Repeated Alerts
  • Maintenance Mode
  • Network Diagnostics
  • Filter Uptime Monitors
  • SSL Monitoring

05 Server Monitor(47)

  • Reboot Required Warning
  • Enable Server Monitor Agent Debugging
  • CPU Temperature Monitoring
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
  • Run Server Monitor Agent As Root
  • View Running Processes

06 Status Pages (Bulk Reports)(15)

  • How to order Categories
  • Create a Status Page using Group Actions
  • How to remove Incident from Status Page
  • Delete a Status Page
  • Embed Status Page On WHMCS Network Status
  • Uptime Percentage Period (per status page)

07 Billing(24)

  • The Basic Package
  • Account Credit
  • Partial/Full White Label
  • What Billing Software Is This?
  • Cancel Order / Downgrade to the Free plan
  • Add a new Payment Method

08 White Label(11)

  • Configure White Label Reports
  • Default White Label Landing Page
  • How to set up a White Label Domain or Subdomain
  • Configure DNS settings for your White Label Domain
  • Add A White Label Domain Name
  • Fixed Header

09 Support(10)

  • Live Chat
  • Viewing Your Tickets
  • Opening A Ticket
  • Which Support Desk Is This?
  • Disable Bulk Report Title
  • Ticket View

10 Settings(21)

  • Inherit Password Protection
  • Timezone
  • Show monitor labels in your Blacklist Reports
  • Sub-Account – Switch Account
  • Enable/Disable multiple logins into your account
  • Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

  • Earnings Calculator
  • Affiliate Program Overview
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings

12 F.A.Q.(40)

  • Can you reset my Uptime Monitoring stats?
  • How to edit White Label domain settings?
  • Why don’t you host your own Status Page?
  • How to remove a monitored Service from multiple servers?
  • How many uptime monitoring locations should I select?
  • My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to set up Keyword Monitoring
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Uptime Monitoring For Display
  • Adding your IPs to Microsoft Outlook SNDS
  • Delisting your blacklisted IPs
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • v1 Get Server Agent ID (SID)
  • API – Delete Uptime Monitor
  • Using the API Relay
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Add Blacklist Monitor
  • API Explorer

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
  • SMS Price Changes
  • v0.9.22 Beta – Repeated Alerts
  • v0.9.44 – Sub-Accounts
  • v0.9.42 – Domain Blacklist Monitoring
  • v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled

17 Common Errors(11)

  • Error 0: keyword not found
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Connected, but no SMTP banner received within Xs
  • HTTP Code [403] Error 0: (Xms)
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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