01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• SIGNL4 Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Splunk/VictorOps Integration
• Remove entry from Contact List
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• Block View
• Pagination & Monitors/Page
• Meet The Interface
• Autocomplete Search
• Add multiple entries at once

04 Uptime Monitor(74)

• Pagination & Monitors/Page
• Repeated Alerts
• Uptime Monitoring – WebSnapshots
• Network Diagnostics
• How to whitelist our Uptime Monitoring Nodes in CSF
• Categories

05 Server Monitor(47)

• Ignore certain Network Interfaces for Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Run Server Monitor Agent As Root
• Misconfigured Network Interface Name
• Server Monitoring Resource Usage Webhook Notifications
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• How to order Categories
• Protect your Status Page with a Password
• Incident History
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Paying an Invoice with Account Credit
• Add extra monitors to your order
• Generate Early Invoice
• Suspension/Termination
• Turn on/off automatic payments
• Add a new Payment Method

08 White Label(11)

• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Default White Label Landing Page

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• API Keys Access
• We Need Your Feedback
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Timezone
• Inherit Password Protection
• Uptime Percentage Period (account-wide)
• Stack blacklist monitor notifications for X hours
• Blacklist Monitor Color Indicators
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• How to do a Blacklist Check?
• Can you reset my Uptime Monitoring stats?
• What payment methods do you accept?
• Can I have multiple HetrixTools accounts?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• Markdown
• Search and Labels
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check Credits (also known as API Checks)
• v1 Get Server Agent ID (SID)
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.46 – Introducing Invaluement RBLs
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.6 Beta – Uptime Monitoring
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.68 – Changelog
• v0.9.56 – Changelog

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol