• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Top Notifications
  • Live Queue Status
  • Account Dashboard
  • Say NO To Pageloads
  • Free Accounts Inactivity

02 Contact Lists(42)

  • HipChat Integration
  • Server Monitoring Resource Usage Webhook Notifications
  • SIGNL4 Integration
  • Low SMS Credit Warnings
  • SMS Notifications
  • Splunk/VictorOps Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Autocomplete Search
  • Add Your First Blacklist Monitor
  • Add A Domain Name
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • View further blacklisting details in your reports
  • Filter Based On RBLs

04 Uptime Monitor(74)

  • Advanced cron job monitoring
  • Uptime Monitoring Webhook Notifications
  • Repeated Alerts
  • Maximize Workspace
  • Search Uptime Monitors
  • Location Fail Log

05 Server Monitor(47)

  • Server Monitoring Resource Usage Webhook Notifications
  • Installing the Windows Server Monitoring Agent
  • Install the HetrixTools Server Monitor Agent
  • Uninstall the HetrixTools Server Monitor Agent
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Server Monitor Agent Requirements & Compatibility

06 Status Pages(15)

  • Embed Status Page On WHMCS Network Status
  • Create Status Page
  • Protect your Status Page with a Password
  • How to create a beautiful Uptime Status page
  • Incident History
  • Create a Status Page using Group Actions

07 Billing(24)

  • Add extra monitors to your order
  • Add a new Payment Method
  • How to receive Billing emails on a different address
  • The Basic Package
  • Remove a saved Payment Method
  • Account Credit

08 White Label(11)

  • Add A White Label Domain Name
  • Configure White Label Reports
  • Default White Label Landing Page
  • How to set up a White Label Domain or Subdomain
  • Accessing Your White Label Reports
  • White Label is not package exclusive

09 Support(10)

  • Ticket View
  • API Key Scope
  • Opening A Ticket
  • In-House Support
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Viewing Your Tickets

10 Settings(21)

  • Show monitor labels in your Blacklist Reports
  • Set An Avatar
  • Change Password
  • Dark Mode
  • Close Account
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Withdraw Earnings
  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Do you offer free trials?
  • Can I have multiple HetrixTools accounts?
  • What is Uptime Monitoring?
  • Why don’t you host your own Status Page?
  • Why did HetrixTools blacklist my Domain or IP address?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to set up Keyword Monitoring
  • Enable automated data access for your Microsoft Outlook SNDS account
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to create a beautiful Uptime Status page
  • Debugging the issues which caused your downtime
  • How to use Quick PING

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • v1 Server Stats
  • Understanding our APIs
  • Understanding API Limits
  • API Keys
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(9)

  • 16.01 MCP - Use Cases(4)

  • 16.02 MCP - More Examples(5)

  • Investigate Outage
  • Schedule maintenance based on emails
  • Review Account Activity
  • Manage Server Inventory

17 Announcements(179)

  • 17.01 Incidents(57)

  • 17.02 Network Changes(15)

  • Multiple White Label Domains
  • v0.9.4 Beta – Ignoring RBLs
  • v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
  • v0.9.8r1 Beta
  • v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
  • v0.8.2 Beta

18 Common Errors(11)

  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known
  • Connected, but no SMTP banner received within Xs
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 MCP
  • 16.01 MCP – Use Cases
  • 16.02 MCP – More Examples
  • 17 Announcements
  • 17.01 Incidents
  • 17.02 Network Changes
  • 18 Common Errors

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