01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(40)

• Splunk/VictorOps Integration
• PagerDuty Integration
• Do Not Disturb Schedule
• Microsoft Teams Integration
• Remove entry from Contact List
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Export as Text
• Monitored Blacklists
• Delete Multiple Blacklist Monitors
• Show Only Blacklisted
• Sorting Blacklist Monitors

04 Uptime Monitor(73)

• Uptime Monitors Actions
• How to edit Uptime Monitor’s advanced settings
• Private/Public Uptime Reports
• Uptime Monitor Report
• Location Fails Warning
• Location Fail Log

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• CloudLinux Data Collection Issues
• Debug Mode – Windows Agent
• Accessing Server Monitoring Data
• What is Server Monitoring?
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Create Status Page
• Categories
• How to order Categories

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Generate Early Invoice
• Your Orders/Services
• Creating and Canceling Stripe Subscriptions
• Cancel Order / Downgrade to the Free plan
• Reactivating a Terminated Order

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Fixed Header
• Default White Label Landing Page
• Add A White Label Domain Name
• SSL Error Accessing White Label Report

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• In-House Support
• Ticket View
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Close Account
• Filter Monitors Based on Recent Changes
• Blacklist monitor change notification threshold
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• How long until my Domain or IP address is delisted?
• My IP (or domain) is blacklisted, how do I delist it?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Can you reset my Uptime Monitoring stats?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• v1 Server Stats
• API – Edit Blacklist Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.74 – Server Monitoring – Running Processes
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.75 – Mattermost Notifications
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.77 – Server Agent Monitor

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known