01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Account Dashboard

02 Contact Lists(42)

• Microsoft Teams Integration
• PagerDuty Integration
• How to group HetrixTools notifications using ilert
• Jira Integration
• Telegram Integration – Channel Notifications
• ilert Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Autocomplete Search
• Queue Priority
• Enable Blacklist Monitor Plain Text Email Notifications
• Add An IP Range
• Blacklist Monitoring Webhook Notifications
• Add extra monitors to your order

04 Uptime Monitor(74)

• Domain Expiration Date Appears Incorrect
• OneClick Maintenance Mode
• Filter Uptime Monitors Based on Current Warning Status
• Location Fails Warning
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Uptime Monitors Actions

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• Server Monitor Color Indicators
• Server Monitoring Agent – Install Templates
• CPU Temperature Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages(15)

• Categories
• How to order Categories
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page

07 Billing(25)

• Placing A New Order
• Partial/Full White Label
• The Basic Package
• Pay invoice via Stripe Checkout
• Upgrade/Downgrade
• Paying an Invoice with Account Credit

08 White Label(11)

• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure White Label Reports
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Opening A Ticket
• API Key Scope
• Viewing Your Tickets
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support

10 Settings(21)

• Account Settings
• Default Reports Per Page For Bulk Reports
• Blacklist Monitor Color Indicators
• Stack blacklist monitor notifications for X hours
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to buy SMS Credits?
• What is Uptime Monitoring?
• Can I have multiple HetrixTools accounts?
• mxtoolbox alternative?
• Do you offer custom packages?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• Use Private Notes to tag your Uptime Monitors
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• Understanding API Limits
• v1 Get Server Agent ID (SID)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.8.6 Beta
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)