01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• Google Chat Integration
• ntfy.sh Notifications
• Slack Integration
• Create A Contact List
• Pushover Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Group Actions
• Pagination & Monitors/Page
• Search Blacklist Monitors
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add A Domain Name

04 Uptime Monitor(73)

• Location Fail Log
• Reset Uptime Monitor History
• Search Uptime Monitors
• Pinned Uptime Monitors
• Select multiple monitors at once with SHIFT+Click
• Uptime Monitoring Webhook Notifications

05 Server Monitor(46)

• Install the HetrixTools Server Monitor Agent
• CPU Temperature Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• Enable Server Monitor Agent Debugging
• Misconfigured Network Interface Name (PHP Agent)
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Categories
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Partial/Full White Label
• Add extra monitors to your order
• How to receive Billing emails on a different address
• Upgrade/Downgrade
• The Basic Package

08 White Label(11)

• White Label is not package exclusive
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Opening A Ticket
• Ticket View
• Which Support Desk Is This?
• Viewing Your Tickets

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Uptime Percentage Period (account-wide)
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• How can I remove or edit the label of multiple monitors at once?
• How to do a Blacklist Check?
• How do I access my Uptime Reports?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• Filter Based On RBL
• How to create a beautiful Uptime Status page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• Understanding our APIs
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• API Keys
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.71 – New front-end design
• Schedule Recurring Maintenance
• v0.9.77 – Server Agent Monitor
• v0.9.30 Beta – Additional Setting Implemented
• Relocating our Moscow monitoring location
• v0.9.9 Beta – Bulk Reports

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)