01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications

02 Contact Lists(40)

• Remove entry from Contact List
• Slack Integration
• SMS Notifications
• Google Chat Integration
• How to group HetrixTools notifications using ilert
• Phone call notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add A Domain Name
• How to change Contact List
• Add Your First Blacklist Monitor
• Blacklist Monitors Actions
• Ignore A Blacklist
• Autocomplete Search

04 Uptime Monitor(71)

• Pinned Uptime Monitors
• Clone an Uptime Monitor
• Difference between Location Fail Log and Network Diagnostics
• SSL Certificate Expiration Date Monitoring
• Maintenance Mode
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(43)

• CPU Temperature Monitoring
• What data does the Server Monitor Agent collect?
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Server Monitoring Agent – Install Templates
• Run Server Monitor Agent As Root
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(14)

• Categories
• Remove monitors from a Status Page
• Create Status Page
• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page

07 Billing(24)

• Remove a saved Payment Method
• Reactivating a Terminated Order
• Your Orders/Services
• Suspension/Termination
• Add extra monitors to your order
• Change Billing Cycle

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Fixed Header
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Configure White Label Reports

09 Support(10)

• Viewing Your Tickets
• Disable Bulk Report Title
• Opening A Ticket
• In-House Support
• We Need Your Feedback
• Ticket View

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Dark Mode
• Account Settings
• Enable/Disable multiple logins into your account
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer custom packages?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How can I contact a blacklist’s owners?
• Where can I see my Package Limits?
• Do you offer free trials?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Uptime Monitoring For Display
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Get Server Agent ID (SID)
• API v3
• Understanding API Limits
• v2 List Blacklist Monitors
• API – Add Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.30 Beta – Additional Setting Implemented
• v0.9.77 – Server Agent Monitor
• v0.9.1 Beta
• v0.9.37 – Downtime Diagnostics
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol