01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages

02 Contact Lists(42)

• Server Monitoring Resource Usage Webhook Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• SMS Notification Examples
• Pushover Notifications
• Microsoft Teams Integration
• HipChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Monitored Blacklists
• Difference between Microsoft SNDS Lists on HetrixTools
• Initiate Manual Blacklist Check
• What is the difference between API Calls and API Checks?
• Sorting Blacklist Monitors

04 Uptime Monitor(74)

• Add private notes to your Uptime Monitors
• Quick PING
• How to whitelist our Uptime Monitoring Nodes in CSF
• How to enable SSL Verification for your Uptime Monitor
• Uptime Monitoring IP Addresses
• Uptime Monitoring – WebSnapshots

05 Server Monitor(47)

• Using the Server Monitoring Relay
• Enable Server Monitor Agent Debugging
• Accessing Server Monitoring Data
• Ignore certain Network Interfaces for Server Monitoring Agent
• What data does the Server Monitor Agent collect?
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Categories
• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Invoices
• Partial/Full White Label
• Account Credit
• Turn on/off automatic payments
• Suspension/Termination
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Fixed Header
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• White Label is not package exclusive
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• In-House Support
• Disable Bulk Report Title
• API Key Scope
• Viewing Your Tickets
• Opening A Ticket

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings
• Stack blacklist monitor notifications for X hours
• Activity Log
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• Do you offer custom packages?
• Why is Uptime Monitoring so important? Why should I do it?
• Do you offer free trials?
• How do I access my Blacklist Reports?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Markdown
• Delisting your blacklisted IPs
• How to use Quick PING
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)
• Blacklist Check API
• v1 Server Stats
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.3 Beta
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.73 – New Server Monitor Alerts
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.70 – Changelog

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused