01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(40)

• PushBullet Notifications
• Telegram Integration – Direct Message Notifications
• Opsgenie Integration
• Twitter Direct Message Notifications
• Webhook Authentication Token
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Cloud
• Configure Microsoft SNDS Monitoring
• How to delete entire IP block from Blacklist Monitoring
• Add An IP Block
• Group Actions
• Add multiple entries at once

04 Uptime Monitor(74)

• How is the uptime percentage calculated in your Uptime Reports
• Maintenance Mode
• Reset Uptime Monitor History
• Import Uptime Monitors from .CSV
• Search Uptime Monitors
• Uptime Monitor Report

05 Server Monitor(47)

• CPU Temperature Monitoring
• ZFS Health Monitoring
• Multiple Disks Support
• Why isn’t my network usage being collected?
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Reboot Required Warning

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Partial/Full White Label
• Turn on/off automatic payments
• Generate Early Invoice
• The Basic Package
• How to receive Billing emails on a different address
• Add a new Payment Method

08 White Label(11)

• Partial/Full White Label
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• In-House Support
• Opening A Ticket
• Disable Bulk Report Title
• Ticket View

10 Settings(21)

• Timezone
• Sub-Accounts Access Levels
• Account Settings
• Inherit Password Protection
• Activity Log
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer free trials?
• mxtoolbox alternative?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer blacklist delisting assistance?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• The importance of ordering your monitors list
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Debugging the issues which caused your downtime
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API Explorer
• v1 Get Server Agent ID (SID)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Add Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• Announcing the new Blacklist Monitor pricing structure
• v0.9.50 – Changelog
• Windows Server Monitoring Agent v2

17 Common Errors(11)

• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)