01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Top Notifications

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Telegram Integration – Group Notifications – Send Message to Topic
• PushBullet Notifications
• Twitter Direct Message Notifications
• Discord Integration
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Show Only Blacklisted
• Blacklist Monitor Change History
• Dedicated Queue
• Add extra monitors to your order
• Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(73)

• Pause an Uptime Monitor
• Copy Settings
• Private/Public Uptime Reports
• How to change Contact List
• Here’s how Maintenance Mode affects your Uptime Reports
• SLA Uptime Calculator

05 Server Monitor(46)

• View Running Processes
• Accessing Server Monitoring Data
• Resource Usage Privacy
• Run Server Monitor Agent As Root
• Where do I find the SID (Server Monitor ID)?
• ZFS Health Monitoring

06 Status Pages (Bulk Reports)(15)

• Categories
• Incident History
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page

07 Billing(24)

• Remove a saved Payment Method
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address
• Your Orders/Services
• Account Credit
• Placing A New Order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Keys Access
• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Change Password
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What payment methods do you accept?
• How do blacklist notifications work? When do I get notified?
• I just added Blacklist Monitors, why am I not receiving notifications?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How can I remove or edit the label of multiple monitors at once?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Markdown
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API Explorer
• Understanding API Limits
• API – Delete Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.3 Beta
• UCEPROTECT-Level3
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.2 Beta
• v0.9.77 – Server Agent Monitor
• Moscow Relocation API/Webhook Changes

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found