01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Live Queue Status
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(39)

• Low SMS Credit Warnings
• Phone call notifications
• How do Contact Lists work?
• Slack Integration
• ntfy.sh Notifications
• How to enable Telegram Topics

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• View Blacklist Monitor Changes History
• Block View
• Difference between Microsoft SNDS Lists on HetrixTools
• Blacklist Monitor Color Indicators
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(71)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Add a Server Agent Monitor (Heartbeat Monitor)
• Pagination & Monitors/Page
• Import Uptime Monitors from .CSV
• Maximize Workspace
• Add extra monitors to your order

05 Server Monitor(43)

• Server Monitor Color Indicators
• Debug Mode – Linux Agent
• Set Resource Usage Warnings
• Using the Server Monitoring Relay
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Incident History
• Categories
• Add an announcement to your Status Page
• How to order Categories
• Protect your Status Page with a Password

07 Billing(24)

• Turn on/off automatic payments
• Add a new Payment Method
• Add extra monitors to your order
• Pay via Stripe using your debit or credit card
• What Billing Software Is This?
• Why am I being double charged? [PayPal]

08 White Label(11)

• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Embed White Label Status Pages and Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Live Chat
• We Need Your Feedback
• Opening A Ticket
• Viewing Your Tickets

10 Settings(21)

• Blacklist Monitor Color Indicators
• Default Reports Per Page For Bulk Reports
• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Dark Mode
• Uptime percentage calculation

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How to remove a monitored Service from multiple servers?
• How can I remove or edit the label of multiple monitors at once?
• Do you offer free trials?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account
• Hiring Freelancers For Delisting
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• Blacklist Check API
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.61 – Autocomplete Search
• Moscow Relocation API/Webhook Changes
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.34 – SMTP Monitoring
• v0.8.5 Beta

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)