01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• How do Contact Lists work?
• Splunk/VictorOps Integration
• ntfy.sh Notifications
• PushBullet Notifications
• RocketChat Integration
• Remove entry from Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Filter Based On RBLs
• Blacklist Monitor Change History
• Search Blacklist Monitors
• Meet The Interface
• View further blacklisting details in your reports

04 Uptime Monitor(71)

• Enable Uptime Monitor Plain Text Email Notifications
• Auto Refresh Timer
• Maintenance Mode
• How to whitelist our Uptime Monitoring Nodes in CSF
• Search Cloud
• Location Fail Log

05 Server Monitor(46)

• Debug Mode – Windows Agent
• Enable Server Monitor Agent Debugging
• What data does the Server Monitor Agent collect?
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Software RAID Monitoring
• Set Resource Usage Warnings

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page

07 Billing(24)

• Pay via Stripe using Bitcoins
• Your Orders/Services
• Upgrade your plan
• Paying an Invoice with Account Credit
• Pay via Stripe using your debit or credit card
• Reactivating a Terminated Order

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Fixed Header
• White Label is not package exclusive
• Configure White Label Reports

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Live Chat
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Change Password
• Inherit Password Protection
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports
• Activity Log
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• Why did HetrixTools blacklist my Domain or IP address?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How can I remove or edit the label of multiple monitors at once?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• Understanding API Limits
• v1 Server Stats
• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• Introducing Phone Call Notifications
• Moscow Relocation API/Webhook Changes
• v0.9.70 – Changelog
• v0.9.64 – The Basic Package
• v0.9.2 Beta

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused