01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• Phone call notifications
• Low SMS Credit Warnings
• Microsoft Teams Integration
• How to ping a User or Role in your Discord notifications
• How do Contact Lists work?
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Queue Priority
• Initiate Manual Blacklist Check
• Bookmarks
• Dedicated Queue
• Notice Report Changes
• Autocomplete Search

04 Uptime Monitor(73)

• Categories
• Reset Uptime Monitor History
• Repeated Alerts
• Enable Uptime Monitor Plain Text Email Notifications
• Group Actions – Add/Replace/Remove Private Notes
• Add a PING/Service Uptime Monitor

05 Server Monitor(46)

• Server Monitoring Resource Usage Webhook Notifications
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Uninstall the HetrixTools Server Monitor Agent
• HDD/SSD/NVMe Drive Health Monitor
• Debug Mode – Linux Agent
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Add monitors to a Status Page
• Incident History

07 Billing(24)

• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method
• Invoices
• Upgrade/Downgrade
• How to receive Billing emails on a different address

08 White Label(11)

• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Fixed Header
• White Label is not package exclusive

09 Support(10)

• API Keys Access
• Viewing Your Tickets
• Which Support Desk Is This?
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Account Settings
• Timezone
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• What is Uptime Monitoring?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.77 – Server Agent Monitor
• v0.9.32 – Bulk Report Announcements
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.36 – Timezone
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications

17 Common Errors(10)

• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)