01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(42)

• Discord Integration
• Mattermost Integration
• PushBullet Notifications
• How do Contact Lists work?
• Phone call notifications
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Meet The Interface
• Set rDNS or IP address as Label
• View further blacklisting details in your reports
• Sorting Blacklist Monitors
• Delete Multiple Blacklist Monitors
• Auto Refresh Timer

04 Uptime Monitor(74)

• SSL Monitoring
• Add a Website Uptime Monitor
• Copy Settings
• Advanced Metrics For Website Uptime Monitors
• Network Diagnostics
• How to edit Uptime Monitor’s advanced settings

05 Server Monitor(48)

• Server Monitor Agent Settings
• Server Agent – Custom Variables
• Install the macOS Server Monitoring Agent
• View Running Processes
• What data does the Server Monitor Agent collect?
• Configure CPU Temperature Warnings

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• How to order Categories

07 Billing(25)

• Change Billing Cycle
• Partial/Full White Label
• Your Orders/Services
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address
• Turn on/off automatic payments

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Fixed Header
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• Opening A Ticket
• We Need Your Feedback
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope

10 Settings(21)

• Activity Log
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels
• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• My blacklist monitors check-up time is too much apart. What to do?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Can you reset my Uptime Monitoring stats?
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Markdown
• Adding your IPs to Microsoft Outlook SNDS
• How to set up Keyword Monitoring
• Use Private Notes to tag your Uptime Monitors
• How to use the Cron Job Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.5 Beta
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.59 – Changelog
• v0.9.30 Beta – Additional Setting Implemented
• HetrixTools Documentation
• v0.9.6 Beta – Uptime Monitoring

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found