01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Webhook Authentication Token
• Low SMS Credit Warnings
• How to group HetrixTools notifications using ilert
• Default Contact List
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors – Summary
• Show Only Blacklisted
• Export as Text
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Blacklist Monitoring Webhook Notifications
• Filter Based On RBLs

04 Uptime Monitor(73)

• SSL Certificate Expiration Date Monitoring
• Add extra monitors to your order
• Location Fails Warning
• Edit Uptime Monitor
• How to order Categories
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(46)

• View Running Processes
• What data does the Server Monitor Agent collect?
• Reboot Required Warning
• Resource Usage Privacy
• Uninstall the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• How to order Categories
• Add monitors to a Status Page
• Protect your Status Page with a Password
• Categories
• Create a Status Page using Group Actions

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Account Credit
• Suspension/Termination
• What Billing Software Is This?
• How to receive Billing emails on a different address
• Generate Early Invoice

08 White Label(11)

• Fixed Header
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• API Keys Access
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets

10 Settings(21)

• Activity Log
• Change Password
• Default Reports Per Page For Bulk Reports
• Blacklist Monitor Color Indicators
• Inherit Password Protection
• Close Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• mxtoolbox alternative?
• Do you offer custom packages?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why don’t you host your own Status Page?
• How can I remove or edit the label of multiple monitors at once?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• How to use Quick PING
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 Set Bulk Report Announcement
• Understanding our APIs
• Understanding API Limits
• API Keys

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• Changes in our Uptime Webhook Notifications
• ‘Featured Clients’ on our website
• v0.9.77 – Server Agent Monitor
• v0.9.49 – Server Monitoring
• v0.9.5 Beta – White Label Reports

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused