01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard

02 Contact Lists(39)

• Discord Integration
• SMS Notification Examples
• Twitter Direct Message Notifications
• SIGNL4 Integration
• Remove entry from Contact List
• Webhook Authentication Token

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Autocomplete Search
• Add extra monitors to your order
• Dedicated Queue
• Initiate Manual Blacklist Check
• Queue Priority
• Blacklist Monitor Change History

04 Uptime Monitor(71)

• Autocomplete Search
• How do we perform Uptime Monitoring network changes
• Add a PING/Service Uptime Monitor
• Group Actions
• Website Uptime Monitoring – Accepted HTTP Codes
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(43)

• Where do I find the SID (Server Monitor ID)?
• Resource Usage Privacy
• HDD/SSD/NVMe Drive Health Monitor
• Outgoing PING
• Enable Server Monitor Agent Debugging
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(14)

• Protect your Status Page with a Password
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Incident History
• How to remove Incident from Status Page
• Add monitors to a Status Page

07 Billing(24)

• Remove a saved Payment Method
• What Billing Software Is This?
• Pay via Stripe using Bitcoins
• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• Generate Early Invoice

08 White Label(11)

• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Close Account
• Blacklist monitor change notification threshold
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• How to do a Blacklist Check?
• How can I remove or edit the label of multiple monitors at once?
• How to buy SMS Credits?
• How can I contact a blacklist’s owners?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• API v3
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Relocating our Moscow monitoring location
• Changes in our Uptime Webhook Notifications
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.8.2 Beta
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)