01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages

02 Contact Lists(42)

• Blacklist Monitoring Webhook Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Server Monitoring Resource Usage Webhook Notifications
• Telegram Integration – Group Notifications
• Pushover Notifications
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• What is the difference between API Calls and API Checks?
• Autocomplete Search
• How to change Contact List
• Group Actions
• Add A Domain Name

04 Uptime Monitor(74)

• Add private notes to your Uptime Monitors
• Pagination & Monitors/Page
• How to whitelist our Uptime Monitoring Nodes in CSF
• How to enable SSL Verification for your Uptime Monitor
• Categories
• Cachebuster

05 Server Monitor(47)

• Outgoing PING
• Misconfigured Network Interface Name (PHP Agent)
• How to install S.M.A.R.T. (smartmontools) on your server
• Where do I find the SID (Server Monitor ID)?
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages(15)

• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• Categories
• Create Status Page
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password

07 Billing(25)

• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Suspension/Termination
• What Billing Software Is This?
• Invoices
• Reactivating a Terminated Order

08 White Label(11)

• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Configure White Label Reports
• Fixed Header
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• We Need Your Feedback
• Opening A Ticket
• Viewing Your Tickets
• Live Chat

10 Settings(21)

• Set An Avatar
• Dark Mode
• Sub-Accounts
• Uptime Percentage Period (account-wide)
• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• mxtoolbox alternative?
• How do I access my Blacklist Reports?
• Do you offer blacklist delisting assistance?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do after following the Delist links?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• Understanding our APIs
• Understanding API Limits
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.6 Beta
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.60 – Low SMS Credit Warnings
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure