01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• Mattermost Integration
• How to ping a User or Role in your Discord notifications
• Low SMS Credit Warnings
• Twitter Direct Message Notifications
• Phone call notifications
• SIGNL4 Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Blacklist Monitoring Webhook Notifications
• How to delete entire IP block from Blacklist Monitoring
• Queue Priority
• Group Actions
• Block View

04 Uptime Monitor(74)

• Here’s how Maintenance Mode affects your Uptime Reports
• Search Cloud
• Pause an Uptime Monitor
• Meet The Interface
• Add a PING/Service Uptime Monitor
• Add a Website Uptime Monitor

05 Server Monitor(47)

• Server Agent – Custom Variables
• ZFS Health Monitoring
• Service Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Resource Usage Privacy

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Generate Early Invoice
• Suspension/Termination
• Partial/Full White Label
• Change Billing Cycle
• Your Orders/Services

08 White Label(11)

• Fixed Header
• Default White Label Landing Page
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Configure White Label Reports

09 Support(10)

• Ticket View
• API Keys Access
• Live Chat
• Opening A Ticket
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Account Settings
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes
• Activity Log

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• Do you offer Bulk Blacklist Check?
• Why did HetrixTools blacklist my Domain or IP address?
• How can I remove or edit the label of multiple monitors at once?
• What payment methods do you accept?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.6 Beta
• v0.8.4 Beta
• SMS Price Changes
• v0.9.65 – Changelog
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure