01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to ping a User or Role in your Discord notifications
• PushBullet Notifications
• HipChat Integration
• SMS Notifications
• Zenduty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Cloud
• Pagination & Monitors/Page
• Bookmarks
• Add A Domain Name
• Blacklist Monitor Color Indicators
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(73)

• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitoring Webhook Notifications
• Network Diagnostics
• Quick PING
• Add a Website Uptime Monitor
• Cachebuster

05 Server Monitor(46)

• Where do I find the SID (Server Monitor ID)?
• Using the Server Monitoring Relay
• Configure CPU Temperature Warnings
• CPU Temperature Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• How to remove Incident from Status Page
• How to order Categories
• Incident History
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password

07 Billing(24)

• Remove a saved Payment Method
• Pay via Stripe using your debit or credit card
• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]
• Generate Early Invoice
• Turn on/off automatic payments

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Accessing Your White Label Reports
• Add A White Label Domain Name

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(21)

• Sub-Account – Switch Account
• Blacklist Monitor Color Indicators
• Activity Log
• Show monitor labels in your Blacklist Reports
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• How to do a Blacklist Check?
• How do blacklist notifications work? When do I get notified?
• How many uptime monitoring locations should I select?
• Pingdom Alternative
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page
• How to use the Cron Job Monitor
• Markdown
• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Using the API Relay
• v2 List Blacklist Monitors
• API – Delete Blacklist Monitor
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.50 – Changelog
• v0.9.64 – The Basic Package
• v0.9.37 – Downtime Diagnostics
• New Server Monitoring Agent Released [v1.05]
• Relocating our Moscow monitoring location

17 Common Errors(10)

• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)