01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(40)

• ilert Integration
• Low SMS Credit Warnings
• PagerDuty Integration
• Webhook Authentication Token
• Phone call notifications
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• How to change Contact List
• Search Blacklist Monitors
• Change Blacklist Monitor Label
• Pagination & Monitors/Page
• Search Cloud

04 Uptime Monitor(72)

• Edit Uptime Monitor
• Repeated Alerts
• Add a SMTP Monitor
• Reset Uptime Monitor History
• Pinned Uptime Monitors
• How to order Categories

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Enable Server Monitor Agent Debugging
• Misconfigured Network Interface Name (PHP Agent)
• Reboot Required Warning
• Install the HetrixTools Server Monitor Agent
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• How to order Categories
• How to create a beautiful Uptime Status page

07 Billing(24)

• Partial/Full White Label
• The Basic Package
• Upgrade/Downgrade
• What Billing Software Is This?
• Add extra monitors to your order
• Add a new Payment Method

08 White Label(11)

• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Partial/Full White Label
• Configure DNS settings for your White Label Domain

09 Support(10)

• In-House Support
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• We Need Your Feedback
• Live Chat

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Uptime Percentage Period (account-wide)
• Change Password
• Show monitor labels in your Blacklist Reports
• Account Settings
• Activity Log

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• How long until my Domain or IP address is delisted?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How do I access my Blacklist Reports?
• How can I contact a blacklist’s owners?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to fill in your Company Info
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs
• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.66 – Location Fails Warning
• v0.9.69 – Changelog
• v0.8.4 Beta
• v0.9.57 – Changelog
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.6 Beta – Uptime Monitoring

17 Common Errors(8)

• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)