01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• Remove entry from Contact List
• Telegram Integration – Group Notifications
• Low SMS Credit Warnings
• PagerDuty Integration
• How to enable Telegram Topics
• SMS Notification Examples

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Sorting Blacklist Monitors
• Daily/Weekly Blacklist Monitoring Reports
• View Blacklist Monitor Changes History
• Ignore A Blacklist
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(74)

• Edit Uptime Monitor
• How to whitelist our Uptime Monitoring Nodes in CSF
• Difference between Location Fail Log and Network Diagnostics
• Pagination & Monitors/Page
• Avoid PING False Positives
• Search Cloud

05 Server Monitor(47)

• Installing the Windows Server Monitoring Agent
• Software RAID Monitoring
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• HDD/SSD/NVMe Drive Health Monitor
• Server Agent – Custom Variables
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• How to order Categories
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Add monitors to a Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Pay via Stripe using Bitcoins
• Cancel Order / Downgrade to the Free plan
• Change Billing Cycle
• Your Orders/Services
• Add a new Payment Method
• Why am I being double charged? [PayPal]

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Opening A Ticket
• We Need Your Feedback
• Live Chat

10 Settings(21)

• Sub-Accounts
• Activity Log
• Enable/Disable multiple logins into your account
• Timezone
• Account Settings
• Inherit Password Protection

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• Where can I see my Package Limits?
• Why is Uptime Monitoring so important? Why should I do it?
• How to edit White Label domain settings?
• How do blacklist notifications work? When do I get notified?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Edit Blacklist Monitor
• API – Add Blacklist Monitor
• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Abusix blacklists added to HetrixTools
• HetrixTools Documentation
• v0.9.77 – Server Agent Monitor
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.47 – Changelog
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)