• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Say NO To Pageloads
  • Account Dashboard
  • Free Accounts Inactivity
  • Top Notifications
  • Quick Whois Search

02 Contact Lists(40)

  • SMS Notifications
  • Telegram Integration – Group Notifications
  • Do Not Disturb Schedule
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • How do Contact Lists work?
  • PushBullet Notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • How to change Contact List
  • Dedicated Queue
  • Add A Domain Name
  • Filter Based On RBLs
  • How to delete entire IP block from Blacklist Monitoring
  • Blacklist Monitors Actions

04 Uptime Monitor(72)

  • Delete Uptime Monitor
  • Search Cloud
  • How to whitelist our Uptime Monitoring Nodes in CSF
  • Avoid Getting Our IPs Blocked
  • How do we perform Uptime Monitoring network changes
  • Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(46)

  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
  • Accessing Server Monitoring Data
  • Server Monitoring Resource Usage Webhook Notifications
  • Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(14)

  • How to remove Incident from Status Page
  • Categories
  • Embed Status Page On WHMCS Network Status
  • Add monitors to a Status Page
  • Create Status Page
  • How to create a beautiful Uptime Status page

07 Billing(24)

  • Your Orders/Services
  • How to receive Billing emails on a different address
  • Remove a saved Payment Method
  • Reactivating a Terminated Order
  • Why am I being double charged? [PayPal]
  • Partial/Full White Label

08 White Label(11)

  • Configure White Label Reports
  • Embed White Label Status Pages and Reports
  • Accessing Your White Label Reports
  • How to set up a White Label Domain or Subdomain
  • White Label is not package exclusive
  • Fixed Header

09 Support(10)

  • We Need Your Feedback
  • Viewing Your Tickets
  • Disable Bulk Report Title
  • Which Support Desk Is This?
  • In-House Support
  • Ticket View

10 Settings(21)

  • Set An Avatar
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Sub-Accounts Access Levels
  • Blacklist Monitor Color Indicators
  • Show monitor labels in your Blacklist Reports
  • Sub-Accounts

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Withdraw Earnings
  • Earnings Calculator
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • What payment methods do you accept?
  • Do you offer Bulk Blacklist Check?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • Do you offer free trials?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • How to buy SMS Credits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to create a beautiful Uptime Status page
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • How to use Quick PING
  • Delisting your blacklisted IPs
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • Blacklist Check Credits (also known as API Checks)
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API – Edit Blacklist Monitor
  • API – Delete Uptime Monitor
  • API Keys
  • Using the API Relay

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.38 – Categories
  • Announcing the new Blacklist Monitor pricing structure
  • Moscow Relocation API/Webhook Changes
  • v0.8.2 Beta
  • Changes in our Uptime Webhook Notifications
  • v0.9.51 – Changelog

17 Common Errors(8)

  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found
  • Error 0: Name or service not known
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 7: Failed to connect to <target>: Connection refused

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • How to remove your IP from the Outlook blacklist
  • Location Fail Log
  • Network Diagnostics
  • How to remove your IP from the Comcast blacklist
  • Avoid PING False Positives
  • Add monitors to a Status Page
  • Default White Label Landing Page
  • Uptime Monitoring IP Addresses
  • Blacklist Check API
  • How to ping a User or Role in your Discord notifications
  • Block View
  • How to set up a White Label Domain or Subdomain
  • Discord Integration
  • How to create a beautiful Uptime Status page