01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Blacklist Monitoring Webhook Notifications
• Webhook Authentication Token
• SMS Notification Examples
• Splunk/VictorOps Integration
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Delete Multiple Blacklist Monitors
• Block View
• Difference between Microsoft SNDS Lists on HetrixTools
• Blacklist Monitors – Summary
• Queue Priority

04 Uptime Monitor(72)

• Downtime Notes
• Location Fails Warning
• Maintenance Mode
• Cachebuster
• Delete Uptime Monitor
• Private/Public Uptime Reports

05 Server Monitor(46)

• Install the macOS Server Monitoring Agent
• CloudLinux Data Collection Issues
• Set Resource Usage Warnings
• Debug Mode – Linux Agent
• Server Monitor Color Indicators
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(14)

• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Delete a Status Page

07 Billing(24)

• Your Orders/Services
• Remove a saved Payment Method
• Upgrade/Downgrade
• Add extra monitors to your order
• Account Credit
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Partial/Full White Label
• Add A White Label Domain Name
• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Viewing Your Tickets
• API Keys Access

10 Settings(21)

• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications
• Change Password
• Close Account
• Uptime percentage calculation

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• How many uptime monitoring locations should I select?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What payment methods do you accept?
• How long until my Domain or IP address is delisted?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• How to use Quick PING
• Search and Labels

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Keys
• API – Edit Blacklist Monitor
• Using the API Relay
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.38 – Categories
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• UCEPROTECT-Level3
• v0.9.8r1 Beta
• v0.9.70 – Changelog
• Multiple White Label Domains

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)