01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• Phone call notifications
• Mattermost Integration
• Google Chat Integration
• PagerDuty Integration
• Opsgenie Integration
• Slack Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Monitored Blacklists
• Search Blacklist Monitors
• Change Blacklist Monitor Label
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Report

04 Uptime Monitor(73)

• Domain Expiration Date Appears Incorrect
• Here’s how Maintenance Mode affects your Uptime Reports
• SSL Certificate Expiration Date Monitoring
• How to order Categories
• Website Uptime Monitoring – Accepted HTTP Codes
• Cachebuster

05 Server Monitor(46)

• Outgoing PING
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Using the Server Monitoring Relay
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Multiple Disks Support
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Incident History
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page

07 Billing(24)

• Add a new Payment Method
• How to receive Billing emails on a different address
• Add extra monitors to your order
• Pay via Stripe using your debit or credit card
• Why am I being double charged? [PayPal]
• Account Credit

08 White Label(11)

• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Fixed Header

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Opening A Ticket
• In-House Support

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports
• Sub-Accounts
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• What to do after following the Delist links?
• How to remove a monitored Service from multiple servers?
• How do blacklist notifications work? When do I get notified?
• My blacklist monitors check-up time is too much apart. What to do?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Get Server Agent ID (SID)
• API Explorer
• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• API v3
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• Affiliate Program changes starting with 1st of December 2016
• v0.9.56 – Changelog
• v0.9.39 – WebHook Notifications
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.69 – Changelog

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure