01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Zenduty Integration
• Opsgenie Integration
• PushBullet Notifications
• Splunk/VictorOps Integration
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Search Blacklist Monitors
• Initiate Manual Blacklist Check
• Blacklist Monitor Change History
• What is the difference between API Calls and API Checks?
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(74)

• Quick PING
• Group Actions – Add/Replace/Remove Private Notes
• Categories
• Downtime Notes
• Domain Expiration Date Appears Incorrect
• Add a SMTP Monitor

05 Server Monitor(47)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Ignore certain Network Interfaces for Server Monitoring Agent
• Server Monitor Agent Requirements & Compatibility
• Resource Usage Privacy
• Debug Mode – Windows Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Turn on/off automatic payments
• Add extra monitors to your order
• Invoices
• The Basic Package
• Add a new Payment Method
• Pay via Stripe using Bitcoins

08 White Label(11)

• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• API Keys Access
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts
• Set An Avatar
• Account Settings
• Blacklist monitor change notification threshold
• Change Password
• Dark Mode

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Do you offer custom packages?
• How are your Uptime Monitoring statistics calculated?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What payment methods do you accept?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Blacklist Check vs. Blacklist Monitor
• Markdown
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Delete Uptime Monitor
• API Keys
• API Uptime Monitor Maintenance Mode
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.32 – Bulk Report Announcements
• v0.9.5 Beta – White Label Reports
• v0.9.44 – Sub-Accounts
• v0.9.66 – Location Fails Warning
• v0.9.77 – Server Agent Monitor
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled