01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Top Notifications

02 Contact Lists(39)

• Create A Contact List
• SMS Notification Examples
• Do Not Disturb Schedule
• VictorOps Integration
• Pushover Notifications
• Discord Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Initiate Manual Blacklist Check
• What is the difference between API Calls and API Checks?
• Bookmarks
• Daily/Weekly Blacklist Monitoring Reports
• Auto Refresh Timer

04 Uptime Monitor(70)

• Autocomplete Search
• How to change Contact List
• Repeated Alerts
• Copy Settings
• Pinned Uptime Monitors
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(43)

• Install the HetrixTools Server Monitor Agent
• Misconfigured Network Interface Name (PHP Agent)
• Set Resource Usage Warnings
• Where do I find the SID (Server Monitor ID)?
• What is Server Monitoring?
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(14)

• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Create Status Page
• How to remove Incident from Status Page
• Categories

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Generate Early Invoice
• Account Credit
• How to receive Billing emails on a different address
• Partial/Full White Label

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Fixed Header
• Partial/Full White Label
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Dark Mode
• Enable/Disable multiple logins into your account
• Uptime percentage calculation
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Do you offer free trials?
• How can I remove or edit the label of multiple monitors at once?
• Can I have multiple HetrixTools accounts?
• How do blacklist notifications work? When do I get notified?
• How to remove a monitored Service from multiple servers?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• Understanding API Limits
• Using the API Relay
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.56 – Changelog
• v0.9.66 – Location Fails Warning
• v0.9.48 – Changelog
• v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol