01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• Microsoft Teams Integration
• How do Contact Lists work?
• Do Not Disturb Schedule
• Discord Integration
• Zenduty Integration
• Splunk/VictorOps Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Auto Refresh Timer
• Blacklist Monitors Actions
• Blacklist Monitor Change History
• Paid vs. Free – Blacklist Monitoring Email Reports
• What is the difference between API Calls and API Checks?

04 Uptime Monitor(71)

• Add private notes to your Uptime Monitors
• Quick PING
• How to whitelist our Uptime Monitoring Nodes in CSF
• Set Domain Expiration Date Manually
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Autocomplete Search

05 Server Monitor(44)

• Using the Server Monitoring Relay
• Why isn’t my network usage being collected?
• Service Monitoring
• Configure CPU Temperature Warnings
• Set Resource Usage Warnings
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(14)

• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Create Status Page
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Add a new Payment Method
• Upgrade/Downgrade
• Why am I being double charged? [PayPal]
• Your Orders/Services
• Upgrade your plan
• Pay via Stripe using Bitcoins

08 White Label(11)

• Partial/Full White Label
• Configure White Label Reports
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• Which Support Desk Is This?
• API Keys Access
• We Need Your Feedback
• Viewing Your Tickets
• Disable Bulk Report Title

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Blacklist monitor change notification threshold
• Enable/Disable multiple logins into your account
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Can I have multiple HetrixTools accounts?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• Search and Labels
• Adding your IPs to Microsoft Outlook SNDS
• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement
• API Explorer
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.73 – New Server Monitor Alerts
• Changes in our Uptime Webhook Notifications
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.57 – Changelog
• v0.9.44 – Sub-Accounts
• v0.9.77 – Server Agent Monitor

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR