01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(40)

• SMS Notification Examples
• Webhook Authentication Token
• Low SMS Credit Warnings
• Discord Integration
• Splunk/VictorOps Integration
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to change Contact List
• Maximize Workspace
• Blacklist Monitor Color Indicators
• View further blacklisting details in your reports
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(73)

• Auto Refresh Timer
• Delete Uptime Monitor
• Here’s how Maintenance Mode affects your Uptime Reports
• Domain Expiration Monitoring
• Domain Expiration Date Appears Incorrect
• Add a SMTP Monitor

05 Server Monitor(46)

• Server Monitor Agent Settings
• Server Monitor Color Indicators
• HDD/SSD/NVMe Drive Health Monitor
• Installing the Windows Server Monitoring Agent
• Server Monitor Agent Requirements & Compatibility
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Create Status Page

07 Billing(24)

• Invoices
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• Generate Early Invoice
• The Basic Package
• Suspension/Termination

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• Partial/Full White Label
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• Which Support Desk Is This?
• API Keys Access
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Blacklist Monitor Color Indicators
• Close Account

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• mxtoolbox alternative?
• My IP (or domain) is blacklisted, how do I delist it?
• How many uptime monitoring locations should I select?
• Pingdom Alternative
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• The importance of ordering your monitors list
• Filter Based On RBL
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• Using the API Relay
• Understanding our APIs
• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.57 – Changelog
• Moscow Relocation API/Webhook Changes
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.63 – Telegram Integration
• v0.9.44 – Sub-Accounts

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure