01 Getting Started(7)

• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Quick Whois Search

02 Contact Lists(38)

• VictorOps Integration
• SMS Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Telegram Integration – Direct Message Notifications
• Create A Contact List
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• What is the difference between API Calls and API Checks?
• Enable Blacklist Monitor Plain Text Email Notifications
• Add An IP Block
• Blacklist Monitoring Webhook Notifications
• Add extra monitors to your order

04 Uptime Monitor(69)

• Add a Website Uptime Monitor
• Alert Only After X Minutes Of Downtime
• Auto Refresh Timer
• Cachebuster
• Downtime Notes
• Domain Expiration Date Appears Incorrect

05 Server Monitor(41)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Misconfigured Network Interface Name
• What to do if the Server Monitoring Agent isn’t sending any data?
• Misconfigured Network Interface Name (PHP Agent)
• Reboot Required Warning

06 Status Pages (Bulk Reports)(12)

• Add Twitter Feed to Bulk Report
• Create Status Page
• How to order Categories
• Delete a Status Page
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add extra monitors to your order
• How to receive Billing emails on a different address
• The Basic Package
• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Accessing Your White Label Reports
• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name

09 Support(10)

• Which Support Desk Is This?
• Disable Bulk Report Title
• Live Chat
• Opening A Ticket
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Blacklist Monitor Color Indicators
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Inherit Password Protection
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(39)

• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• What is Uptime Monitoring?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Search and Labels
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(2)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• Using the API Relay
• API – Delete Blacklist Monitor

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.68 – Changelog
• v0.9.55 – Changelog
• v0.9.47 – Changelog
• v0.9.8 Beta – Blacklist Check
• ‘Featured Clients’ on our website
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check

17 Common Errors(8)

• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol