01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Top Notifications
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Do Not Disturb Schedule
• Zenduty Integration
• Low SMS Credit Warnings
• Telegram Integration – Group Notifications
• SMS Credits
• Discord Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Range
• Export as Text
• Daily/Weekly Blacklist Monitoring Reports
• Blacklist Monitoring Webhook Notifications
• What is the difference between API Calls and API Checks?
• Add An IP Block

04 Uptime Monitor(73)

• Avoid PING False Positives
• Cachebuster
• Group Actions – Add/Replace/Remove Private Notes
• Here’s how Maintenance Mode affects your Uptime Reports
• Pagination & Monitors/Page
• Clone an Uptime Monitor

05 Server Monitor(46)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Ignore certain Network Interfaces for Server Monitoring Agent
• Misconfigured Network Interface Name
• Server Monitor Color Indicators
• Multiple Disks Support
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Create Status Page
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Add an announcement to your Status Page

07 Billing(24)

• Your Orders/Services
• Why am I being double charged? [PayPal]
• The Basic Package
• Generate Early Invoice
• Creating and Canceling Stripe Subscriptions
• Pay via Stripe using Bitcoins

08 White Label(11)

• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Fixed Header
• Partial/Full White Label

09 Support(10)

• Disable Bulk Report Title
• We Need Your Feedback
• Ticket View
• Live Chat
• API Keys Access
• In-House Support

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Inherit Password Protection
• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Timezone
• Account Settings

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• mxtoolbox alternative?
• How to buy SMS Credits?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Can you reset my Uptime Monitoring stats?
• Do you offer blacklist delisting assistance?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• API – Delete Uptime Monitor
• API Explorer
• v2 List Blacklist Monitors
• Understanding our APIs
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.3 Beta
• v0.9.5 Beta – White Label Reports
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.36 – Timezone
• Introducing Phone Call Notifications
• v0.8.6 Beta

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)