• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Quick Whois Search
  • Live Detected Outages
  • Say NO To Pageloads
  • Free Accounts Inactivity
  • Live Queue Status
  • Top Notifications

02 Contact Lists(40)

  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Telegram Integration – Direct Message Notifications
  • Create A Contact List
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Mattermost Integration
  • SMS Credits

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Bookmarks
  • Filter Based On RBLs
  • How to delete entire IP block from Blacklist Monitoring
  • Add An IP Block
  • Daily/Weekly Blacklist Monitoring Reports
  • Show Only Blacklisted

04 Uptime Monitor(74)

  • Uptime Monitoring Webhook Notifications
  • Edit Uptime Monitor
  • Auto Refresh Timer
  • Domain Expiration Date Appears Incorrect
  • Clone an Uptime Monitor
  • Alert Only After X Minutes Of Downtime

05 Server Monitor(47)

  • Debug Mode – Linux Agent
  • Configure CPU Temperature Warnings
  • Server Monitor Color Indicators
  • Why isn’t my network usage being collected?
  • Accessing Server Monitoring Data
  • Install the macOS Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

  • Categories
  • Create Status Page
  • Delete a Status Page
  • Create a Status Page using Group Actions
  • Add monitors to a Status Page
  • Remove monitors from a Status Page

07 Billing(24)

  • Upgrade your plan
  • Your Orders/Services
  • How to receive Billing emails on a different address
  • Account Credit
  • Pay via Stripe using your debit or credit card
  • Placing A New Order

08 White Label(11)

  • Default White Label Landing Page
  • Add A White Label Domain Name
  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain
  • Configure White Label Reports
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • We Need Your Feedback
  • In-House Support
  • Live Chat
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Viewing Your Tickets

10 Settings(21)

  • Set An Avatar
  • Sub-Account – Switch Account
  • Inherit Password Protection
  • Enable Uptime Monitor Plain Text Email Notifications
  • Enable/Disable multiple logins into your account
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Withdraw Earnings
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Affiliate Dashboard

12 F.A.Q.(40)

  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • How do I access my Blacklist Reports?
  • I just added Blacklist Monitors, why am I not receiving notifications?
  • What is Uptime Monitoring?
  • Why should I blacklist check & blacklist monitor my IPs?
  • My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Debugging the issues which caused your downtime
  • Markdown
  • Blacklist Check vs. Blacklist Monitor
  • How to fill in your Company Info
  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to set up Keyword Monitoring

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API – Add Blacklist Monitor
  • API – Delete Blacklist Monitor
  • Understanding our APIs
  • Blacklist Check API
  • API Keys
  • API – Edit Blacklist Monitor

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.47 – Changelog
  • v0.9.61 – Autocomplete Search
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • v0.9.8 Beta – Blacklist Check
  • v0.9.32 – Bulk Report Announcements
  • v0.9.44 – Sub-Accounts

17 Common Errors(11)

  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • HTTP Code [403] Error 0: (Xms)
  • Connected, but no SMTP banner received within Xs

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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