01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(42)

• Google Chat Integration
• Default Contact List
• PushBullet Notifications
• HipChat Integration
• Phone call notifications
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• View further blacklisting details in your reports
• Change Blacklist Monitor Label
• Ignore A Blacklist
• Add extra monitors to your order
• Group Actions

04 Uptime Monitor(74)

• Categories
• Add a PING/Service Uptime Monitor
• Delete Uptime Monitor
• Difference between Location Fail Log and Network Diagnostics
• Avoid PING False Positives
• Auto Refresh Timer

05 Server Monitor(48)

• Server Agent – Custom Variables
• Misconfigured Network Interface Name (PHP Agent)
• Uninstall the HetrixTools Server Monitor Agent
• Server Monitoring Agent – Install Templates
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages(15)

• How to create a beautiful Uptime Status page
• How to order Categories
• Delete a Status Page
• Protect your Status Page with a Password
• Create Status Page
• Remove monitors from a Status Page

07 Billing(25)

• Partial/Full White Label
• Pay via Stripe using Bitcoins
• Turn on/off automatic payments
• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions
• Your Orders/Services

08 White Label(11)

• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Partial/Full White Label

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Opening A Ticket
• Disable Bulk Report Title
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Timezone

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How to do a Blacklist Check?
• Do you offer Bulk Blacklist Check?
• Do you offer blacklist delisting assistance?
• What is Uptime Monitoring?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use Quick PING
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• Using the API Relay
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Blacklist Monitor
• API Uptime Monitor Maintenance Mode

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.55 – Changelog
• v0.9.69 – Changelog
• v0.9.35 – Domain Blacklist Check
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.66 – Location Fails Warning
• v0.9.75 – Mattermost Notifications

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused