• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Account Dashboard
  • Live Detected Outages
  • Free Accounts Inactivity
  • Top Notifications
  • Say NO To Pageloads
  • Quick Whois Search

02 Contact Lists(40)

  • Default Contact List
  • SMS Notifications
  • How do Contact Lists work?
  • Microsoft Teams Integration
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • PagerDuty Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Dedicated Queue
  • Show Only Blacklisted
  • Change Blacklist Monitor Label
  • Filter Monitors Based on Recent Changes
  • What is the difference between API Calls and API Checks?
  • Export as Text

04 Uptime Monitor(72)

  • How to enable SSL Verification for your Uptime Monitor
  • SLA Uptime Calculator
  • Uptime Monitoring IP Addresses
  • Nameserver Monitoring
  • Here’s how Maintenance Mode affects your Uptime Reports
  • Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(46)

  • Server Monitor Color Indicators
  • Misconfigured Network Interface Name (PHP Agent)
  • ZFS Health Monitoring
  • Why isn’t my network usage being collected?
  • CloudLinux Data Collection Issues
  • Run Server Monitor Agent As Root

06 Status Pages (Bulk Reports)(14)

  • Add an announcement to your Status Page
  • Embed Status Page On WHMCS Network Status
  • Add monitors to a Status Page
  • Add Twitter Feed to Bulk Report
  • How to remove Incident from Status Page
  • Incident History

07 Billing(24)

  • The Basic Package
  • Placing A New Order
  • Why am I being double charged? [PayPal]
  • How to receive Billing emails on a different address
  • Remove a saved Payment Method
  • Change Billing Cycle

08 White Label(11)

  • Partial/Full White Label
  • How to set up a White Label Domain or Subdomain
  • Configure DNS settings for your White Label Domain
  • Configure White Label Reports
  • Default White Label Landing Page
  • White Label is not package exclusive

09 Support(10)

  • Opening A Ticket
  • Disable Bulk Report Title
  • We Need Your Feedback
  • Which Support Desk Is This?
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • In-House Support

10 Settings(21)

  • Sub-Accounts Access Levels
  • Dark Mode
  • Default Reports Per Page For Bulk Reports
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Timezone
  • Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earnings Calculator
  • Withdraw Earnings

12 F.A.Q.(40)

  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How long until my Domain or IP address is delisted?
  • My blacklist monitors check-up time is too much apart. What to do?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • How are your Uptime Monitoring statistics calculated?
  • Do you offer free trials?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Delisting your blacklisted IPs
  • Markdown
  • The importance of ordering your monitors list
  • How to set up Keyword Monitoring
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • How to create a beautiful Uptime Status page

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • Blacklist Check API
  • Using the API Relay
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API v3
  • Understanding our APIs
  • API Keys

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.8.4 Beta
  • v0.9.68 – Changelog
  • 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
  • v0.9.34 – SMTP Monitoring
  • v0.9.44 – Sub-Accounts
  • v0.8.3 Beta

17 Common Errors(8)

  • Error 0: keyword not found
  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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