01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Queue Status
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(38)

• ilert Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Microsoft Teams Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• VictorOps Integration
• PagerDuty Integration

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Change Blacklist Monitor Label
• Blacklist Monitoring Webhook Notifications
• Initiate Manual Blacklist Check
• Search Blacklist Monitors
• Show Only Blacklisted

04 Uptime Monitor(69)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Show Monitored Target In Uptime Reports
• Pagination & Monitors/Page
• Uptime Monitors Actions
• Import Uptime Monitors from .CSV
• Add a SMTP Monitor

05 Server Monitor(41)

• Debug Mode – Windows Agent
• HDD/SSD/NVMe Drive Health Monitor
• Filter Uptime Monitors Based on Current Warning Status
• Install the HetrixTools Server Monitor Agent
• Software RAID Monitoring
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages (Bulk Reports)(12)

• Delete a Status Page
• How to order Categories
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• Protect your Status Page with a Password

07 Billing(24)

• Generate Early Invoice
• Remove a saved Payment Method
• Turn on/off automatic payments
• Account Credit
• The Basic Package
• Upgrade your plan

08 White Label(11)

• Accessing Your White Label Reports
• White Label is not package exclusive
• Partial/Full White Label
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• We Need Your Feedback
• Which Support Desk Is This?
• API Keys Access
• Disable Bulk Report Title

10 Settings(21)

• Account Settings
• Timezone
• Sub-Accounts Access Levels
• Dark Mode
• Sub-Account – Switch Account
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(39)

• How to remove a monitored Service from multiple servers?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do blacklist notifications work? When do I get notified?
• How many uptime monitoring locations should I select?
• Do you offer free trials?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• How to use Quick PING
• Delisting your blacklisted IPs
• How to fill in your Company Info
• How to track your uptime using HetrixTools

14 Common Issues(2)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• v2 Set Bulk Report Announcement
• Understanding our APIs
• v1 Server Stats
• Using the API Relay
• Understanding API Limits

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.36 – Timezone
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused