01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(42)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SIGNL4 Integration
• How to ping a User or Role in your Discord notifications
• How to enable Telegram Topics
• Telegram Integration – Direct Message Notifications
• Create A Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Auto Refresh Timer
• Dedicated Queue
• Export as Text
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• Add a SMTP Monitor
• Downtime Notes
• Import Uptime Monitors from .CSV
• Advanced cron job monitoring
• Uptime Monitor Report
• Uptime Monitoring Nodes Status

05 Server Monitor(47)

• HDD/SSD/NVMe Drive Health Monitor
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Server Monitor Agent Settings
• Debug Mode – Linux Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Incident History
• Protect your Status Page with a Password
• Create Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• The Basic Package
• Pay via Stripe using your debit or credit card
• Remove a saved Payment Method
• Pay via Stripe using Bitcoins
• Add extra monitors to your order

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Default White Label Landing Page
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• White Label is not package exclusive

09 Support(10)

• Viewing Your Tickets
• Ticket View
• Disable Bulk Report Title
• Live Chat
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Set An Avatar
• Sub-Accounts Access Levels
• Close Account
• Uptime Percentage Period (account-wide)
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why is Uptime Monitoring so important? Why should I do it?
• How are your Uptime Monitoring statistics calculated?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Markdown
• Search and Labels
• How to track your uptime using HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• API – Delete Blacklist Monitor
• v1 Get Server Agent ID (SID)
• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• API Explorer

16 MCP(10)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(6)

• Review Account Activity
• Schedule maintenance based on emails
• Manage Server Inventory
• Investigate Outage

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8 Beta – Blacklist Check
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.2 Beta
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused