01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard

02 Contact Lists(42)

• SMS Notification Examples
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Default Contact List
• Telegram Integration – Channel Notifications
• Google Chat Integration
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitors – Summary
• Change Blacklist Monitor Label
• Add Your First Blacklist Monitor
• View further blacklisting details in your reports
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• Enable Uptime Monitor Plain Text Email Notifications
• Quick PING
• OneClick Maintenance Mode
• How to change Contact List
• Uptime Monitoring Nodes Status
• Location Fail Log

05 Server Monitor(48)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Filter Uptime Monitors Based on Current Warning Status
• What to do if the Server Monitoring Agent isn’t sending any data?
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• How to install S.M.A.R.T. (smartmontools) on your server
• Configure CPU Temperature Warnings

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Protect your Status Page with a Password

07 Billing(25)

• Generate Early Invoice
• Pay invoice via Stripe Checkout
• Placing A New Order
• What Billing Software Is This?
• The Basic Package
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports

09 Support(10)

• Ticket View
• Viewing Your Tickets
• Which Support Desk Is This?
• Opening A Ticket
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes
• Account Settings
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Do you offer free trials?
• How many uptime monitoring locations should I select?
• What payment methods do you accept?
• My blacklist check results differ from my blacklist monitoring results. Why?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Search and Labels
• How to track your uptime using HetrixTools
• Filter Based On RBL
• Use Private Notes to tag your Uptime Monitors
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• Understanding API Limits
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API Uptime Monitor Maintenance Mode

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.8 Beta – Blacklist Check
• v0.9.75 – Mattermost Notifications
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.33 – Dynamic Delisting Links

18 Common Errors(11)

• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)