01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications

02 Contact Lists(42)

• RocketChat Integration
• Telegram Integration – Group Notifications
• How do Contact Lists work?
• SMS Notifications
• ilert Integration
• ntfy.sh Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Notice Report Changes
• Change Blacklist Monitor Label
• Blacklist Monitor Color Indicators
• Blacklist Monitoring Webhook Notifications
• Blacklist Monitors – Summary
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(74)

• How to order Categories
• Maximize Workspace
• Maintenance Mode
• Add a SMTP Monitor
• Import Uptime Monitors from .CSV
• How is the uptime percentage calculated in your Uptime Reports

05 Server Monitor(48)

• Uninstall the HetrixTools Server Monitor Agent
• What is Server Monitoring?
• Resource Usage Privacy
• Misconfigured Network Interface Name (PHP Agent)
• How to install S.M.A.R.T. (smartmontools) on your server
• Set Resource Usage Warnings

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Categories
• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Create Status Page

07 Billing(25)

• The Basic Package
• What Billing Software Is This?
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address
• Change Billing Cycle
• Pay via Stripe using your debit or credit card

08 White Label(11)

• White Label is not package exclusive
• Add A White Label Domain Name
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Configure White Label Reports

09 Support(10)

• Ticket View
• Opening A Ticket
• We Need Your Feedback
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets

10 Settings(21)

• Blacklist monitor change notification threshold
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Activity Log
• Account Settings
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• My blacklist monitors check-up time is too much apart. What to do?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Can you reset my Uptime Monitoring stats?
• How do blacklist notifications work? When do I get notified?
• Why don’t you host your own Status Page?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to fill in your Company Info
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API Keys
• API – Delete Uptime Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.22 Beta – Repeated Alerts
• v0.9.39 – WebHook Notifications
• v0.9.60 – Low SMS Credit Warnings
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.7 Beta

18 Common Errors(11)

• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol