01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(42)

• Mattermost Integration
• Telegram Integration – Group Notifications
• PushBullet Notifications
• Pushover Notifications
• SMS Notification Examples
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Add An IP Range
• Autocomplete Search
• Configure Microsoft SNDS Monitoring
• Show Only Blacklisted
• Filter Based On RBLs

04 Uptime Monitor(74)

• How to enable SSL Verification for your Uptime Monitor
• Search Cloud
• Repeated Alerts
• Add a PING/Service Uptime Monitor
• How to change Contact List
• Difference between Location Fail Log and Network Diagnostics

05 Server Monitor(48)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• HDD/SSD/NVMe Drive Health Monitor
• Reboot Required Warning
• Misconfigured Network Interface Name (PHP Agent)
• Misconfigured Network Interface Name
• What is Server Monitoring?

06 Status Pages(15)

• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Incident History
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• Placing A New Order
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• The Basic Package
• Turn on/off automatic payments
• Change Billing Cycle

08 White Label(11)

• White Label is not package exclusive
• Default White Label Landing Page
• Add A White Label Domain Name
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report

09 Support(10)

• We Need Your Feedback
• Live Chat
• Opening A Ticket
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Timezone
• Change Password
• Enable/Disable multiple logins into your account
• Close Account
• Account Settings

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• Pingdom Alternative
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What to do after following the Delist links?
• Do you offer custom packages?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• How to fill in your Company Info
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor
• API Explorer
• v3 API
• API – Delete Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Microsoft SNDS Changes [July 2026]
• v0.8.4 Beta
• v0.9.56 – Changelog
• v0.9.34 – SMTP Monitoring
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.2 Beta

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused