• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Live Queue Status
  • Say NO To Pageloads
  • Quick Whois Search
  • Free Accounts Inactivity
  • Live Detected Outages

02 Contact Lists(40)

  • Create A Contact List
  • Twitter Direct Message Notifications
  • HipChat Integration
  • Blacklist Monitoring Webhook Notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • ntfy.sh Notifications

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Add Your First Blacklist Monitor
  • Block View
  • Dedicated Queue
  • Add An IP Range
  • Add An IP Block
  • Delete Multiple Blacklist Monitors

04 Uptime Monitor(71)

  • Import Uptime Monitors from .CSV
  • Maximize Workspace
  • Meet The Interface
  • Filter Uptime Monitors
  • Enable Uptime Monitor Plain Text Email Notifications
  • Website Uptime Monitoring – Accepted HTTP Codes

05 Server Monitor(43)

  • Software RAID Monitoring
  • Uninstall the HetrixTools Server Monitor Agent
  • Server Monitoring Agent – Install Templates
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • View Running Processes
  • Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(14)

  • Embed Status Page On WHMCS Network Status
  • Add Twitter Feed to Bulk Report
  • Remove monitors from a Status Page
  • How to order Categories
  • How to create a beautiful Uptime Status page
  • Categories

07 Billing(24)

  • Add a new Payment Method
  • Paying an Invoice with Account Credit
  • Reactivating a Terminated Order
  • Suspension/Termination
  • Remove a saved Payment Method
  • Generate Early Invoice

08 White Label(11)

  • Partial/Full White Label
  • Accessing Your White Label Reports
  • Configure White Label Reports
  • SSL Error Accessing White Label Report
  • Default White Label Landing Page
  • Fixed Header

09 Support(10)

  • We Need Your Feedback
  • Opening A Ticket
  • In-House Support
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Viewing Your Tickets
  • Live Chat

10 Settings(21)

  • Blacklist Monitor Color Indicators
  • Stack blacklist monitor notifications for X hours
  • Enable/Disable multiple logins into your account
  • Uptime percentage calculation
  • Sub-Accounts Access Levels
  • Sub-Accounts

11 Affiliate Program(6)

  • Affiliate Dashboard
  • Withdraw Earnings
  • Affiliate Program Overview
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • How do I access my Uptime Reports?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • My IP (or domain) is blacklisted, how do I delist it?
  • How to buy SMS Credits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • Delisting your blacklisted IPs
  • How to use the Cron Job Monitor
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • The importance of ordering your monitors list
  • Debugging the issues which caused your downtime

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • v1 Server Stats
  • API v3
  • API Uptime Monitor Maintenance Mode
  • API – Add Blacklist Monitor
  • Using the API Relay
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • HetrixTools Documentation
  • Required activity increased from 30 days to 90 days + Basic package discontinued
  • v0.9.49 – Server Monitoring
  • v0.9.31 – Enhanced Maintenance Mode
  • v0.9.56 – Changelog
  • v0.9.7 Beta

17 Common Errors(8)

  • Error 0: keyword not found
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: Name or service not known
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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