01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• SMS Notification Examples
• Webhook Authentication Token
• Telegram Integration – Group Notifications – Send Message to Topic
• PagerDuty Integration
• How do Contact Lists work?
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Bookmarks
• How to delete entire IP block from Blacklist Monitoring
• Delete Multiple Blacklist Monitors
• How to change Contact List
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Search Cloud

04 Uptime Monitor(72)

• How to order Categories
• Pinned Uptime Monitors
• Set Domain Expiration Date Manually
• Maintenance Mode
• Search Uptime Monitors
• Auto Refresh Timer

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Configure CPU Temperature Warnings
• Ignore certain Network Interfaces for Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Software RAID Monitoring
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Add an announcement to your Status Page
• Incident History
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Add monitors to a Status Page

07 Billing(24)

• Account Credit
• Cancel Order / Downgrade to the Free plan
• Remove a saved Payment Method
• What Billing Software Is This?
• Placing A New Order
• Invoices

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• White Label is not package exclusive

09 Support(10)

• In-House Support
• Which Support Desk Is This?
• We Need Your Feedback
• Disable Bulk Report Title
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Inherit Password Protection
• Sub-Account – Switch Account
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Timezone
• Activity Log

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Do you offer free trials?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why should I blacklist check & blacklist monitor my IPs?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Edit Blacklist Monitor
• API v3
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.4 Beta – Ignoring RBLs
• v0.9.64 – The Basic Package
• HetrixTools Documentation
• v0.9.34 – SMTP Monitoring

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)