• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Live Detected Outages
  • Top Notifications
  • Quick Whois Search
  • Account Dashboard
  • Free Accounts Inactivity

02 Contact Lists(40)

  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Phone call notifications
  • Pushover Notifications
  • How to enable Telegram Topics
  • SMS Notification Examples
  • Remove entry from Contact List

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Change History
  • Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
  • Search Blacklist Monitors
  • Add extra monitors to your order
  • How to delete entire IP block from Blacklist Monitoring
  • View Blacklist Monitor Changes History

04 Uptime Monitor(74)

  • Edit Uptime Monitor
  • OneClick Maintenance Mode
  • Private/Public Uptime Reports
  • Maintenance Mode
  • Add private notes to your Uptime Monitors
  • Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(47)

  • Where do I find the SID (Server Monitor ID)?
  • Server Monitoring Agent – Install Templates
  • Debug Mode – Linux Agent
  • Server Agent – Custom Variables
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages (Bulk Reports)(15)

  • Add monitors to a Status Page
  • Embed Status Page On WHMCS Network Status
  • Delete a Status Page
  • How to order Categories
  • How to create a beautiful Uptime Status page
  • How to remove Incident from Status Page

07 Billing(24)

  • Partial/Full White Label
  • Suspension/Termination
  • How to receive Billing emails on a different address
  • Pay via Stripe using your debit or credit card
  • Invoices
  • Paying an Invoice with Account Credit

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • Accessing Your White Label Reports
  • SSL Error Accessing White Label Report
  • Default White Label Landing Page
  • Partial/Full White Label
  • White Label is not package exclusive

09 Support(10)

  • Live Chat
  • Viewing Your Tickets
  • Disable Bulk Report Title
  • Ticket View
  • We Need Your Feedback
  • In-House Support

10 Settings(21)

  • Enable Blacklist Monitor Plain Text Email Notifications
  • Sub-Accounts
  • Close Account
  • Filter Monitors Based on Recent Changes
  • Account Settings
  • Set An Avatar

11 Affiliate Program(6)

  • Earnings Calculator
  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • How long until my Domain or IP address is delisted?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How to remove a monitored Service from multiple servers?
  • Do you offer Bulk Blacklist Check?
  • How to edit White Label domain settings?
  • Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to track your uptime using HetrixTools
  • How to fill in your Company Info
  • Adding your IPs to Microsoft Outlook SNDS
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Debugging the issues which caused your downtime
  • Markdown

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • v1 Get Server Agent ID (SID)
  • v2 List Blacklist Monitors
  • API – Edit Blacklist Monitor
  • API v3
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Blacklist Check API

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Changes in our Uptime Webhook Notifications
  • v0.9.53 – Blacklist Monitor Bookmarks
  • v0.9.4 Beta – Ignoring RBLs
  • v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
  • v0.9.25 Beta – dnsrbl.org RBL added
  • v0.9.8r1 Beta

17 Common Errors(11)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • HTTP Code [403] Error 0: (Xms)
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 0: Name or service not known
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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