01 Getting Started(7)

• Top Notifications
• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(39)

• Telegram Integration – Group Notifications – Send Message to Topic
• Mattermost Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Direct Message Notifications
• SMS Credits
• Webhook Authentication Token

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Block View
• Blacklist Monitors Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Queue Priority
• Group Actions
• Add An IP Range

04 Uptime Monitor(71)

• Location Fail Log
• Uptime Monitoring Nodes Status
• Downtime Notes
• Pagination & Monitors/Page
• Private/Public Uptime Reports
• Cachebuster

05 Server Monitor(43)

• Uninstall the HetrixTools Server Monitor Agent
• HDD/SSD/NVMe Drive Health Monitor
• Run Server Monitor Agent As Root
• Installing the Windows Server Monitoring Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(14)

• Incident History
• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• Categories
• Create Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Generate Early Invoice
• Remove a saved Payment Method
• What Billing Software Is This?
• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Accessing Your White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain

09 Support(10)

• Viewing Your Tickets
• Ticket View
• Opening A Ticket
• Disable Bulk Report Title
• API Keys Access
• Live Chat

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Uptime percentage calculation
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Timezone

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Why did HetrixTools blacklist my Domain or IP address?
• My IP (or domain) is blacklisted, how do I delist it?
• Why is Uptime Monitoring so important? Why should I do it?
• mxtoolbox alternative?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to use Quick PING
• How to fill in your Company Info
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• Blacklist Check API
• API Keys
• Understanding API Limits
• Blacklist Check Credits (also known as API Checks)
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• New Server Monitoring Agent Released [v1.05]
• UCEPROTECT-Level3
• v0.8.4 Beta
• v0.9.60 – Low SMS Credit Warnings
• SMS Price Changes
• Introducing Phone Call Notifications

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)