01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• Phone call notifications
• ilert Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Remove entry from Contact List
• How do Contact Lists work?
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Autocomplete Search
• View further blacklisting details in your reports
• Group Actions
• Initiate Manual Blacklist Check
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(73)

• How to enable SSL Verification for your Uptime Monitor
• Add extra monitors to your order
• Alert Only After X Minutes Of Downtime
• How to order Categories
• Maximize Workspace
• Cachebuster

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Where do I find the SID (Server Monitor ID)?
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Server Monitoring Resource Usage Webhook Notifications
• Reboot Required Warning
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• Incident History
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Suspension/Termination
• Partial/Full White Label
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label
• Fixed Header

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• API Keys Access
• In-House Support
• Which Support Desk Is This?
• Live Chat

10 Settings(21)

• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Stack blacklist monitor notifications for X hours
• Enable/Disable multiple logins into your account
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• Do you offer custom packages?
• Can I have multiple HetrixTools accounts?
• What is Uptime Monitoring?
• Pingdom Alternative
• My blacklist monitors check-up time is too much apart. What to do?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Filter Based On RBL
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding our APIs
• API – Delete Uptime Monitor
• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.38 – Categories
• v0.9.4 Beta – Ignoring RBLs
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• UCEPROTECT-Level3
• Google SafeBrowsing to be removed on 11 Nov. 2019

17 Common Errors(10)

• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR