• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Top Notifications
  • Quick Whois Search
  • Account Dashboard
  • Live Detected Outages
  • Free Accounts Inactivity

02 Contact Lists(39)

  • Slack Integration
  • Webhook Authentication Token
  • Create A Contact List
  • HipChat Integration
  • Telegram Integration – Channel Notifications
  • Discord Integration

03 Blacklist Monitor(62)

  • 03.01 RBL Info(15)

  • Paid vs. Free – Blacklist Monitoring Email Reports
  • Bookmarks
  • Maximize Workspace
  • Show Only Blacklisted
  • Difference between Microsoft SNDS Lists on HetrixTools
  • Notice Report Changes

04 Uptime Monitor(71)

  • Show Monitored Target In Uptime Reports
  • SSL Certificate Expiration Date Monitoring
  • Edit Uptime Monitor
  • Set Domain Expiration Date Manually
  • Schedule Recurring Maintenance
  • Maximize Workspace

05 Server Monitor(43)

  • Misconfigured Network Interface Name (PHP Agent)
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Service Monitoring
  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • Resource Usage Privacy
  • HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(14)

  • Remove monitors from a Status Page
  • How to remove Incident from Status Page
  • Protect your Status Page with a Password
  • Incident History
  • Categories
  • Delete a Status Page

07 Billing(24)

  • Turn on/off automatic payments
  • Add a new Payment Method
  • Reactivating a Terminated Order
  • Upgrade your plan
  • How to receive Billing emails on a different address
  • Why am I being double charged? [PayPal]

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Add A White Label Domain Name
  • Fixed Header
  • Accessing Your White Label Reports
  • Default White Label Landing Page
  • White Label is not package exclusive

09 Support(10)

  • Disable Bulk Report Title
  • We Need Your Feedback
  • Which Support Desk Is This?
  • In-House Support
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Stack blacklist monitor notifications for X hours
  • Inherit Password Protection
  • Close Account
  • Enable Uptime Monitor Plain Text Email Notifications
  • Activity Log
  • Blacklist monitor change notification threshold

11 Affiliate Program(6)

  • Earnings Calculator
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • Why don’t you host your own Status Page?
  • Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
  • How do I access my Uptime Reports?
  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • How do blacklist notifications work? When do I get notified?
  • How long until my Domain or IP address is delisted?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Hiring Freelancers For Delisting
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Uptime Monitoring For Display
  • How to set up Keyword Monitoring
  • Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v2 List Blacklist Monitors
  • v1 Get Server Agent ID (SID)
  • API Explorer
  • Understanding API Limits
  • v2 Set Bulk Report Announcement
  • Understanding our APIs

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.8.2 Beta
  • v0.9.63 – Telegram Integration
  • New Server Monitoring Agent Released [v1.05]
  • Introducing Phone Call Notifications
  • v0.9.32 – Bulk Report Announcements
  • v0.9.66 – Location Fails Warning

17 Common Errors(8)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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