01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(42)

• Jira Integration
• Phone call notifications
• Blacklist Monitoring Webhook Notifications
• SMS Notification Examples
• RocketChat Integration
• Pushover Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Block View
• Add A Domain Name
• Configure Microsoft SNDS Monitoring
• Search Blacklist Monitors
• Set rDNS or IP address as Label
• Add An IP Block

04 Uptime Monitor(74)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Avoid Getting Our IPs Blocked
• Maintenance Mode
• Search Uptime Monitors
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• How to change Contact List

05 Server Monitor(47)

• ZFS Health Monitoring
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Server Monitoring Agent – Install Templates
• Debug Mode – Windows Agent
• Using the Server Monitoring Relay
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Create Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Pay via Stripe using your debit or credit card
• Change Billing Cycle
• Paying an Invoice with Account Credit
• Account Credit
• Remove a saved Payment Method
• Your Orders/Services

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Opening A Ticket
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Enable/Disable multiple logins into your account
• Inherit Password Protection
• Uptime Percentage Period (account-wide)
• Timezone
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How are your Uptime Monitoring statistics calculated?
• What is Uptime Monitoring?
• How can I remove or edit the label of multiple monitors at once?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Blacklist Check vs. Blacklist Monitor
• Delisting your blacklisted IPs
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• How to use the Cron Job Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API v3
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Affiliate Program changes starting with 1st of December 2016
• v0.9.45 – 6 New Uptime Monitoring Locations
• Multiple White Label Domains
• v0.9.63 – Telegram Integration
• v0.9.50 – Changelog
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check

17 Common Errors(11)

• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found