01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages

02 Contact Lists(40)

• PagerDuty Integration
• Phone call notifications
• How to group HetrixTools notifications using ilert
• Mattermost Integration
• Telegram Integration – Direct Message Notifications
• HipChat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add multiple entries at once
• How to delete entire IP block from Blacklist Monitoring
• Change Blacklist Monitor Label
• Maximize Workspace
• Add An IP Range
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(73)

• Add a SMTP Monitor
• Group Actions – Add/Replace/Remove Private Notes
• Pause an Uptime Monitor
• Add extra monitors to your order
• Meet The Interface
• SSL Certificate Expiration Date Monitoring

05 Server Monitor(46)

• CloudLinux Data Collection Issues
• Server Monitoring Resource Usage Webhook Notifications
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• What data does the Server Monitor Agent collect?
• Software RAID Monitoring
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• How to remove Incident from Status Page

07 Billing(24)

• What Billing Software Is This?
• Paying an Invoice with Account Credit
• How to receive Billing emails on a different address
• Remove a saved Payment Method
• Add extra monitors to your order
• Placing A New Order

08 White Label(11)

• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Partial/Full White Label
• Fixed Header
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• Live Chat
• In-House Support
• Disable Bulk Report Title
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Dark Mode
• Filter Monitors Based on Recent Changes
• Account Settings
• Close Account
• Activity Log
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How to do a Blacklist Check?
• Pingdom Alternative
• Do you offer custom packages?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Adding your IPs to Microsoft Outlook SNDS
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account
• How to set up Keyword Monitoring

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Delete Blacklist Monitor
• API – Add Blacklist Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.5 Beta – White Label Reports
• v0.9.54 – Changelog
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• Introducing the “Global Status” section in our Uptime Reports

17 Common Errors(10)

• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled