01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status

02 Contact Lists(40)

• ntfy.sh Notifications
• Do Not Disturb Schedule
• Default Contact List
• SMS Notifications
• SIGNL4 Integration
• SMS Notification Examples

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Dedicated Queue
• View Blacklist Monitor Changes History
• Change Blacklist Monitor Label
• Autocomplete Search
• Configure Microsoft SNDS Monitoring
• Add extra monitors to your order

04 Uptime Monitor(74)

• Schedule Recurring Maintenance
• Delete Uptime Monitor
• Import Uptime Monitors from .CSV
• Add extra monitors to your order
• Domain Expiration Monitoring
• SSL Certificate Expiration Date Monitoring

05 Server Monitor(47)

• Enable Server Monitor Agent Debugging
• View Running Processes
• Software RAID Monitoring
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Server Monitor Agent Settings
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Create Status Page
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Incident History

07 Billing(24)

• Partial/Full White Label
• The Basic Package
• Placing A New Order
• How to receive Billing emails on a different address
• Turn on/off automatic payments
• Suspension/Termination

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• White Label is not package exclusive

09 Support(10)

• Which Support Desk Is This?
• We Need Your Feedback
• Viewing Your Tickets
• Opening A Ticket
• In-House Support
• API Keys Access

10 Settings(21)

• Account Settings
• Inherit Password Protection
• Change Password
• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• How to remove a monitored Service from multiple servers?
• My IP (or domain) is blacklisted, how do I delist it?
• Why is Uptime Monitoring so important? Why should I do it?
• What is Uptime Monitoring?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to use the Cron Job Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• API Keys
• v1 Server Stats
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.3 Beta
• v0.9.70 – Changelog
• v0.8.6 Beta
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.75 – Mattermost Notifications
• v0.9.46 – Introducing Invaluement RBLs

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled