01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(42)

• Telegram Integration – Group Notifications
• Telegram Integration – Channel Notifications
• PagerDuty Integration
• SMS Notifications
• Jira Integration
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Add A Domain Name
• Difference between Microsoft SNDS Lists on HetrixTools
• Ignore A Blacklist
• Autocomplete Search
• Queue Priority

04 Uptime Monitor(74)

• Downtime Notes
• Location Fail Log
• Search Uptime Monitors
• Add a PING/Service Uptime Monitor
• Import Uptime Monitors from .CSV
• Sorting Uptime Monitors

05 Server Monitor(48)

• Uninstall the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Outgoing PING
• Debug Mode – Linux Agent

06 Status Pages(15)

• Delete a Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Categories
• Add Twitter Feed to Bulk Report

07 Billing(25)

• Cancel Order / Downgrade to the Free plan
• Partial/Full White Label
• Suspension/Termination
• The Basic Package
• Turn on/off automatic payments
• Add extra monitors to your order

08 White Label(11)

• Configure White Label Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Viewing Your Tickets
• We Need Your Feedback
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications
• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Dark Mode

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to edit White Label domain settings?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What is Uptime Monitoring?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• Markdown
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• API Keys
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.5 Beta – White Label Reports
• v0.9.8r1 Beta
• New Server Monitoring Agent Released [v1.05]
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• Changes in our Uptime Webhook Notifications
• v0.9.61 – Autocomplete Search

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR