01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Live Queue Status
• Top Notifications

02 Contact Lists(40)

• Low SMS Credit Warnings
• Create A Contact List
• How to group HetrixTools notifications using ilert
• Telegram Integration – Group Notifications
• RocketChat Integration
• SMS Notification Examples

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Paid vs. Free – Blacklist Monitoring Email Reports
• Blacklist Monitors Actions
• View Blacklist Monitor Changes History
• Add An IP Range
• Change Blacklist Monitor Label

04 Uptime Monitor(71)

• Maximize Workspace
• Show Monitored Target In Uptime Reports
• Quick PING
• Add extra monitors to your order
• Search Uptime Monitors
• How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(43)

• CPU Temperature Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the HetrixTools Server Monitor Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• Multiple Disks Support
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Delete a Status Page
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Upgrade your plan
• Partial/Full White Label
• Remove a saved Payment Method
• Change Billing Cycle
• Upgrade/Downgrade
• Pay via Stripe using Bitcoins

08 White Label(11)

• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Accessing Your White Label Reports
• Fixed Header

09 Support(10)

• API Keys Access
• Ticket View
• In-House Support
• Opening A Ticket
• Disable Bulk Report Title
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts
• Blacklist monitor change notification threshold
• Blacklist Monitor Color Indicators
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How do I access my Blacklist Reports?
• How can I contact a blacklist’s owners?
• How are your Uptime Monitoring statistics calculated?
• How to edit White Label domain settings?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Uptime Monitoring For Display
• How to fill in your Company Info
• Search and Labels
• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.42 – Domain Blacklist Monitoring
• Multiple White Label Domains
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.66 – Location Fails Warning
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused