01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Account Dashboard
• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(39)

• PushBullet Notifications
• SMS Notification Examples
• How to group HetrixTools notifications using ilert
• How do Contact Lists work?
• HipChat Integration
• ntfy.sh Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Add extra monitors to your order
• Filter Based On RBLs
• Blacklist Monitor Change History
• Block View
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(71)

• Here’s how Maintenance Mode affects your Uptime Reports
• OneClick Maintenance Mode
• Location Fails Warning
• How to whitelist our Uptime Monitoring Nodes in CSF
• How is the uptime percentage calculated in your Uptime Reports
• Import Uptime Monitors from .CSV

05 Server Monitor(43)

• Misconfigured Network Interface Name
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Reinstall, Update, Remove The Server Monitor Agent
• Misconfigured Network Interface Name (PHP Agent)
• Server Monitor Agent Settings
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(14)

• Protect your Status Page with a Password
• Add an announcement to your Status Page
• Create Status Page
• Incident History
• Categories
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Reactivating a Terminated Order
• Invoices
• Upgrade/Downgrade
• Account Credit
• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Which Support Desk Is This?
• Live Chat
• We Need Your Feedback
• In-House Support

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Change Password
• Show monitor labels in your Blacklist Reports
• Blacklist monitor change notification threshold
• Activity Log
• Uptime percentage calculation

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• Do you offer free trials?
• How to buy SMS Credits?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How do I access my Blacklist Reports?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to fill in your Company Info
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• v1 Server Stats
• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.71 – New front-end design
• v0.9.46 – Introducing Invaluement RBLs
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.8.6 Beta

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known