01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Microsoft Teams Integration
• SMS Credits
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to group HetrixTools notifications using ilert
• Twitter Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Auto Refresh Timer
• Add An IP Range
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Report
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(73)

• Add a PING/Service Uptime Monitor
• Copy Settings
• Clone an Uptime Monitor
• Website Uptime Monitoring – Accepted HTTP Codes
• Cachebuster
• How is the uptime percentage calculated in your Uptime Reports

05 Server Monitor(46)

• Why isn’t my network usage being collected?
• Using the Server Monitoring Relay
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• How to install S.M.A.R.T. (smartmontools) on your server
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Add monitors to a Status Page
• Incident History
• Uptime Percentage Period (per status page)
• Create Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add a new Payment Method
• Change Billing Cycle
• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address
• Your Orders/Services

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• Live Chat
• API Keys Access
• Viewing Your Tickets
• Disable Bulk Report Title
• Ticket View
• Opening A Ticket

10 Settings(21)

• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode
• Show monitor labels in your Blacklist Reports
• Close Account
• Sub-Accounts

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Where can I see my Package Limits?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How long until my Domain or IP address is delisted?
• My IP (or domain) is blacklisted, how do I delist it?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Search and Labels
• Filter Based On RBL
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• v2 Set Bulk Report Announcement
• API Keys
• Blacklist Check API
• API v3
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.49 – Server Monitoring
• v0.9.77 – Server Agent Monitor
• v0.9.56 – Changelog
• v0.9.5 Beta – White Label Reports
• v0.9.37 – Downtime Diagnostics
• ‘Featured Clients’ on our website

17 Common Errors(9)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused