01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Account Dashboard

02 Contact Lists(42)

• SMS Notifications
• Zenduty Integration
• Google Chat Integration
• Mattermost Integration
• How to ping a User or Role in your Discord notifications
• ilert Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• How to delete entire IP block from Blacklist Monitoring
• Paid vs. Free – Blacklist Monitoring Email Reports
• Dedicated Queue
• Add An IP Block
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• Schedule Recurring Maintenance
• Enable Uptime Monitor Plain Text Email Notifications
• Categories
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Avoid Getting Our IPs Blocked
• Avoid PING False Positives

05 Server Monitor(48)

• Where do I find the SID (Server Monitor ID)?
• Reboot Required Warning
• ZFS Health Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Agent – Custom Variables
• CPU Temperature Monitoring

06 Status Pages(15)

• Remove monitors from a Status Page
• Create Status Page
• Add Twitter Feed to Bulk Report
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Delete a Status Page

07 Billing(25)

• Pay via Stripe using your debit or credit card
• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]
• Paying an Invoice with Account Credit
• The Basic Package
• Turn on/off automatic payments

08 White Label(11)

• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• White Label is not package exclusive

09 Support(10)

• Viewing Your Tickets
• Opening A Ticket
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Activity Log
• Blacklist monitor change notification threshold
• Timezone
• Uptime Percentage Period (account-wide)
• Sub-Account – Switch Account
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• What to do after following the Delist links?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Where can I see my Package Limits?
• Do you offer blacklist delisting assistance?
• Do you offer Bulk Blacklist Check?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Use Private Notes to tag your Uptime Monitors
• How to fill in your Company Info
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor
• v1 Get Server Agent ID (SID)
• Using the API Relay
• Blacklist Check API

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.7 Beta
• v0.9.8r1 Beta
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• Announcing the new Blacklist Monitor pricing structure
• Changes in our Uptime Webhook Notifications
• v0.9.42 – Domain Blacklist Monitoring

18 Common Errors(11)

• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled