01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• Phone call notifications
• Telegram Integration – Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications
• SMS Notification Examples
• HipChat Integration
• Slack Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Filter Based On RBLs
• Add extra monitors to your order
• Show Only Blacklisted
• Monitored Blacklists
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(73)

• Sorting Uptime Monitors
• Autocomplete Search
• How do we perform Uptime Monitoring network changes
• Categories
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Pagination & Monitors/Page

05 Server Monitor(46)

• Reinstall, Update, Remove The Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Why isn’t my network usage being collected?
• Run Server Monitor Agent As Root
• Using the Server Monitoring Relay
• Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• How to order Categories
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Create Status Page

07 Billing(24)

• Placing A New Order
• Suspension/Termination
• Partial/Full White Label
• Change Billing Cycle
• Account Credit
• Pay via Stripe using Bitcoins

08 White Label(11)

• SSL Error Accessing White Label Report
• Fixed Header
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Opening A Ticket
• Live Chat
• Disable Bulk Report Title
• We Need Your Feedback
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings
• Uptime Percentage Period (account-wide)
• Sub-Accounts
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why did HetrixTools blacklist my Domain or IP address?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Where can I see my Package Limits?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Abusix blacklists added to HetrixTools
• v0.9.4 Beta – Ignoring RBLs
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.35 – Domain Blacklist Check
• v0.9.9 Beta – Bulk Reports
• v0.9.11 Beta – API Access & API Explorer Released

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)