01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(40)

• Pushover Notifications
• Discord Integration
• Phone call notifications
• Blacklist Monitoring Webhook Notifications
• Remove entry from Contact List
• Create A Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add A Domain Name
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• View further blacklisting details in your reports
• Change Blacklist Monitor Label
• Queue Priority
• Show Only Blacklisted

04 Uptime Monitor(73)

• Advanced cron job monitoring
• Search Cloud
• Downtime Notes
• Search Uptime Monitors
• Domain Expiration Monitoring
• Edit Uptime Monitor

05 Server Monitor(46)

• Misconfigured Network Interface Name (PHP Agent)
• Uninstall the HetrixTools Server Monitor Agent
• Install the macOS Server Monitoring Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Where do I find the SID (Server Monitor ID)?
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Incident History
• Delete a Status Page
• Categories
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add a new Payment Method
• Upgrade your plan
• Invoices
• Remove a saved Payment Method
• Paying an Invoice with Account Credit
• Account Credit

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report

09 Support(10)

• In-House Support
• Viewing Your Tickets
• Opening A Ticket
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access

10 Settings(21)

• Sub-Accounts
• Set An Avatar
• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Change Password
• Activity Log

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• I just added Blacklist Monitors, why am I not receiving notifications?
• What payment methods do you accept?
• Why did HetrixTools blacklist my Domain or IP address?
• What to do after following the Delist links?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• How to fill in your Company Info
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use the Cron Job Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API v3
• Blacklist Check API
• API – Add Blacklist Monitor
• v2 Set Bulk Report Announcement
• Understanding our APIs
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.61 – Autocomplete Search
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• Changes in our Uptime Webhook Notifications
• v0.8.2 Beta
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small