01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Do Not Disturb Schedule
• Phone call notifications
• PushBullet Notifications
• Opsgenie Integration
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Range
• Bookmarks
• Search Cloud
• Difference between Microsoft SNDS Lists on HetrixTools
• Meet The Interface
• Auto Refresh Timer

04 Uptime Monitor(74)

• Search Uptime Monitors
• Pause an Uptime Monitor
• Auto Refresh Timer
• Cachebuster
• Add a SMTP Monitor
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(47)

• Install the macOS Server Monitoring Agent
• Server Monitor Color Indicators
• Debug Mode – Windows Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• Multiple Disks Support
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Incident History
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• Categories

07 Billing(24)

• Suspension/Termination
• Turn on/off automatic payments
• Creating and Canceling Stripe Subscriptions
• Pay via Stripe using Bitcoins
• Add extra monitors to your order
• Generate Early Invoice

08 White Label(11)

• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Fixed Header
• White Label is not package exclusive
• Configure White Label Reports

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• In-House Support
• Ticket View
• API Keys Access
• Opening A Ticket

10 Settings(21)

• Inherit Password Protection
• Sub-Accounts
• Show monitor labels in your Blacklist Reports
• Change Password
• Timezone
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• How do I access my Blacklist Reports?
• Can I have multiple HetrixTools accounts?
• How can I remove or edit the label of multiple monitors at once?
• Why is Uptime Monitoring so important? Why should I do it?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Delisting your blacklisted IPs
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.4 Beta – Ignoring RBLs
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• Multiple White Label Domains
• v0.9.61 – Autocomplete Search

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused