01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications

02 Contact Lists(42)

• Do Not Disturb Schedule
• How do Contact Lists work?
• How to ping a User or Role in your Discord notifications
• Phone call notifications
• Missed ntfy notifications when using the public ntfy.sh server
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Color Indicators
• Filter Based On RBLs
• Dedicated Queue
• Difference between Microsoft SNDS Lists on HetrixTools

04 Uptime Monitor(74)

• Import Uptime Monitors from .CSV
• Sorting Uptime Monitors
• Show Monitored Target In Uptime Reports
• Edit Uptime Monitor
• Filter Uptime Monitors
• Add a SMTP Monitor

05 Server Monitor(47)

• Run Server Monitor Agent As Root
• Multiple Disks Support
• Server Monitor Agent Requirements & Compatibility
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• ZFS Health Monitoring
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages(15)

• Categories
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Add extra monitors to your order
• Add a new Payment Method
• Upgrade/Downgrade
• Turn on/off automatic payments
• How to receive Billing emails on a different address
• Account Credit

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure White Label Reports
• White Label is not package exclusive
• Fixed Header
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Live Chat
• Ticket View
• We Need Your Feedback

10 Settings(21)

• Sub-Account – Switch Account
• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Inherit Password Protection
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• How many uptime monitoring locations should I select?
• How do I access my Blacklist Reports?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How can I contact a blacklist’s owners?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• Blacklist Check API
• API – Delete Uptime Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors

16 MCP(8)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(4)

• Manage Server Inventory
• Review Account Activity
• Schedule maintenance based on emails
• Investigate Outage

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.39 – WebHook Notifications
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.50 – Changelog
• v0.9.34 – SMTP Monitoring

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)