01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications

02 Contact Lists(40)

• How do Contact Lists work?
• Mattermost Integration
• Splunk/VictorOps Integration
• Discord Integration
• Microsoft Teams Integration
• SIGNL4 Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Queue Priority
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add An IP Block
• How to change Contact List
• Add An IP Range

04 Uptime Monitor(74)

• How to enable SSL Verification for your Uptime Monitor
• Show Monitored Target In Uptime Reports
• Clone an Uptime Monitor
• Enable Uptime Monitor Plain Text Email Notifications
• SLA Uptime Calculator
• Import Uptime Monitors from .CSV

05 Server Monitor(47)

• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• How to install S.M.A.R.T. (smartmontools) on your server
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Why isn’t my network usage being collected?
• CPU Temperature Monitoring
• Resource Usage Privacy

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Incident History
• Add an announcement to your Status Page
• Delete a Status Page

07 Billing(24)

• Partial/Full White Label
• Generate Early Invoice
• Remove a saved Payment Method
• Upgrade your plan
• Turn on/off automatic payments
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• API Keys Access
• Opening A Ticket
• Disable Bulk Report Title
• Live Chat
• Ticket View

10 Settings(21)

• Inherit Password Protection
• Activity Log
• Enable Uptime Monitor Plain Text Email Notifications
• Close Account
• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What payment methods do you accept?
• How do I access my Blacklist Reports?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My IP (or domain) is blacklisted, how do I delist it?
• Why should I blacklist check & blacklist monitor my IPs?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• API – Add Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.33 – Dynamic Delisting Links
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.66 – Location Fails Warning
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.15 Beta – bad.psky.me RBL added

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small