01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• SMS Notifications
• Splunk/VictorOps Integration
• How to group HetrixTools notifications using ilert
• Do Not Disturb Schedule
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Group Actions
• Blacklist Monitor Report
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Difference between Microsoft SNDS Lists on HetrixTools
• View further blacklisting details in your reports
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• Schedule Maintenance
• Filter Uptime Monitors
• Domain Expiration Date Appears Incorrect
• Copy Settings
• Group Actions – Add/Replace/Remove Private Notes
• Repeated Alerts

05 Server Monitor(47)

• Install the HetrixTools Server Monitor Agent
• Server Monitoring Agent – Install Templates
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Reinstall, Update, Remove The Server Monitor Agent
• Software RAID Monitoring
• Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Add monitors to a Status Page
• How to remove Incident from Status Page

07 Billing(24)

• Add a new Payment Method
• Account Credit
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• Remove a saved Payment Method
• Pay via Stripe using Bitcoins

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Fixed Header
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• Opening A Ticket
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Live Chat

10 Settings(21)

• Set An Avatar
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Do you offer free trials?
• How can I contact a blacklist’s owners?
• How many uptime monitoring locations should I select?
• How to edit White Label domain settings?
• How long until my Domain or IP address is delisted?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to use Quick PING
• Hiring Freelancers For Delisting
• How to fill in your Company Info
• Markdown
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check API
• API – Add Blacklist Monitor
• API Explorer
• API – Delete Uptime Monitor
• API Keys
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.36 – Timezone
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• New Server Monitoring Agent Released [v1.05]
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check

17 Common Errors(11)

• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure