• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Free Accounts Inactivity
  • Live Queue Status
  • Account Dashboard
  • Quick Whois Search
  • Live Detected Outages

02 Contact Lists(40)

  • Pushover Notifications
  • SMS Credits
  • Opsgenie Integration
  • Phone call notifications
  • Telegram Integration – Channel Notifications
  • Splunk/VictorOps Integration

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • How to delete entire IP block from Blacklist Monitoring
  • Search Blacklist Monitors
  • Configure Microsoft SNDS Monitoring
  • Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
  • Bookmarks
  • What is the difference between API Calls and API Checks?

04 Uptime Monitor(73)

  • Add a SMTP Monitor
  • Meet The Interface
  • Edit Uptime Monitor
  • Repeated Alerts
  • Advanced cron job monitoring
  • Downtime Notes

05 Server Monitor(46)

  • Install the PHP version of the Server Monitoring Agent (on cPanel)
  • CPU Temperature Monitoring
  • Server Monitor Color Indicators
  • CloudLinux Data Collection Issues
  • Debug Mode – Windows Agent
  • Reinstall, Update, Remove The Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

  • Add an announcement to your Status Page
  • Create Status Page
  • Delete a Status Page
  • How to remove Incident from Status Page
  • Embed Status Page On WHMCS Network Status
  • Remove monitors from a Status Page

07 Billing(24)

  • Add extra monitors to your order
  • Upgrade/Downgrade
  • Remove a saved Payment Method
  • Your Orders/Services
  • How to receive Billing emails on a different address
  • The Basic Package

08 White Label(11)

  • Accessing Your White Label Reports
  • Configure DNS settings for your White Label Domain
  • Partial/Full White Label
  • How to set up a White Label Domain or Subdomain
  • White Label is not package exclusive
  • Add A White Label Domain Name

09 Support(10)

  • Live Chat
  • We Need Your Feedback
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Disable Bulk Report Title
  • Viewing Your Tickets
  • In-House Support

10 Settings(21)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Inherit Password Protection
  • Sub-Accounts
  • Filter Monitors Based on Recent Changes
  • Timezone
  • Blacklist Monitor Color Indicators

11 Affiliate Program(6)

  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Affiliate Dashboard
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview

12 F.A.Q.(40)

  • Why does my Uptime Monitor show as Offline, when it’s actually not?
  • How do blacklist notifications work? When do I get notified?
  • How do I access my Uptime Reports?
  • Why don’t you host your own Status Page?
  • Pingdom Alternative
  • How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to fill in your Company Info
  • Debugging the issues which caused your downtime
  • How to use the Cron Job Monitor
  • The importance of ordering your monitors list
  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to set up Keyword Monitoring

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API Keys
  • v1 Get Server Agent ID (SID)
  • v2 List Blacklist Monitors
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Using the API Relay
  • Understanding our APIs

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • Microsoft SNDS Changes [July 2026]
  • v0.9.42 – Domain Blacklist Monitoring
  • v0.9.51 – Changelog
  • v0.9.68 – Changelog
  • Announcing the new Blacklist Monitor pricing structure
  • v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors

17 Common Errors(10)

  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A00018A:SSL routines::dh key too small
  • Error 0: Name or service not known
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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