01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(33)

• Low SMS Credit Warnings
• Discord Integration
• Opsgenie Integration
• SMS Credits
• Zenduty Integration
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Show Only Blacklisted
• Bookmarks
• Blacklist Monitors Actions
• Dedicated Queue
• Search Cloud

04 Uptime Monitor(66)

• Add private notes to your Uptime Monitors
• OneClick Maintenance Mode
• SSL Monitoring
• Website Uptime Monitoring – Accepted HTTP Codes
• Search Cloud
• Clone an Uptime Monitor

05 Server Monitor(40)

• Server Monitoring Agent – Install Templates
• Ignore certain Network Interfaces for Server Monitoring Agent
• What data does the Server Monitor Agent collect?
• Server Monitor Color Indicators
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(12)

• Remove monitors from a Status Page
• Delete a Status Page
• Create Status Page
• How to order Categories
• Create a Status Page using Group Actions
• Add an announcement to your Status Page

07 Billing(24)

• The Basic Package
• Pay via Stripe using your debit or credit card
• Your Orders/Services
• Reactivating a Terminated Order
• Placing A New Order
• Upgrade/Downgrade

08 White Label(11)

• SSL Error Accessing White Label Report
• Fixed Header
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Live Chat
• API Keys Access
• Viewing Your Tickets
• Opening A Ticket
• Disable Bulk Report Title
• In-House Support

10 Settings(20)

• Enable Uptime Monitor Plain Text Email Notifications
• Close Account
• Timezone
• Uptime percentage calculation
• Account Settings
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(36)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Why did HetrixTools blacklist my Domain or IP address?
• How to buy SMS Credits?
• How many uptime monitoring locations should I select?
• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to use Quick PING
• Enable automated data access for your Microsoft Outlook SNDS account
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(18)

• API Explorer
• API Keys
• API v3
• v2 List Blacklist Monitors
• Using the API Relay
• API – Edit Blacklist Monitor

16 Announcements(173)

• 16.01 Incidents(55)

• 16.02 Network Changes(14)

• v0.9.8 Beta – Blacklist Check
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.63 – Telegram Integration
• v0.8.7 Beta
• Relocating our Moscow monitoring location
• v0.9.58 – Changelog

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known