01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Google Chat Integration
• RocketChat Integration
• How to ping a User or Role in your Discord notifications
• How to group HetrixTools notifications using ilert
• Remove entry from Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Auto Refresh Timer
• Block View
• Filter Based On RBLs
• Maximize Workspace
• Show Only Blacklisted

04 Uptime Monitor(73)

• SSL Certificate Expiration Date Monitoring
• Uptime Monitoring IP Addresses
• How to order Categories
• Domain Expiration Monitoring
• How to whitelist our Uptime Monitoring Nodes in CSF
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(46)

• Reboot Required Warning
• HDD/SSD/NVMe Drive Health Monitor
• Debug Mode – Windows Agent
• Enable Server Monitor Agent Debugging
• Filter Uptime Monitors Based on Current Warning Status
• View Running Processes

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Delete a Status Page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(24)

• Remove a saved Payment Method
• The Basic Package
• Your Orders/Services
• Turn on/off automatic payments
• Invoices
• Upgrade your plan

08 White Label(11)

• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Opening A Ticket
• Live Chat
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Sub-Accounts
• Blacklist Monitor Color Indicators
• Sub-Account – Switch Account
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How are your Uptime Monitoring statistics calculated?
• How do I access my Blacklist Reports?
• My IP (or domain) is blacklisted, how do I delist it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How many uptime monitoring locations should I select?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• Filter Based On RBL
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs
• v2 List Blacklist Monitors
• API Explorer
• v1 Get Server Agent ID (SID)
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.6 Beta – Uptime Monitoring
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.60 – Low SMS Credit Warnings
• Affiliate Program changes starting with 1st of December 2016
• New Server Monitoring Agent Released [v1.05]

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure