• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Account Dashboard
  • Live Detected Outages
  • Top Notifications
  • Quick Whois Search
  • Say NO To Pageloads

02 Contact Lists(42)

  • Telegram Integration – Direct Message Notifications
  • PushBullet Notifications
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • How to ping a User or Role in your Discord notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Missed ntfy notifications when using the public ntfy.sh server

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Add extra monitors to your order
  • Blacklist Monitors – Summary
  • Autocomplete Search
  • Configure Microsoft SNDS Monitoring
  • Blacklist Monitor Report
  • Blacklist Monitoring Webhook Notifications

04 Uptime Monitor(74)

  • Enable Uptime Monitor Plain Text Email Notifications
  • Schedule Recurring Maintenance
  • Website Uptime Monitoring – Accepted HTTP Codes
  • Location Fail Log
  • Uptime Monitoring IP Addresses
  • Set Domain Expiration Date Manually

05 Server Monitor(47)

  • Linux Server Monitoring Agent (v2) – API Endpoint Documentation
  • Filter Uptime Monitors Based on Current Warning Status
  • Service Monitoring
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Accessing Server Monitoring Data
  • Installing the Windows Server Monitoring Agent

06 Status Pages(15)

  • Create Status Page
  • Add an announcement to your Status Page
  • Incident History
  • Add monitors to a Status Page
  • How to remove Incident from Status Page
  • Categories

07 Billing(24)

  • Account Credit
  • How to receive Billing emails on a different address
  • Reactivating a Terminated Order
  • Placing A New Order
  • Pay via Stripe using Bitcoins
  • Upgrade your plan

08 White Label(11)

  • Add A White Label Domain Name
  • Fixed Header
  • White Label is not package exclusive
  • Default White Label Landing Page
  • How to set up a White Label Domain or Subdomain
  • Partial/Full White Label

09 Support(10)

  • We Need Your Feedback
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?
  • Disable Bulk Report Title
  • In-House Support
  • API Key Scope

10 Settings(21)

  • Set An Avatar
  • Show monitor labels in your Blacklist Reports
  • Enable Uptime Monitor Plain Text Email Notifications
  • Default Reports Per Page For Bulk Reports
  • Timezone
  • Dark Mode

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Withdraw Earnings
  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • My blacklist monitors check-up time is too much apart. What to do?
  • How long until my Domain or IP address is delisted?
  • Why is Uptime Monitoring so important? Why should I do it?
  • How do blacklist notifications work? When do I get notified?
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Do you offer blacklist delisting assistance?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to use Quick PING
  • Enable automated data access for your Microsoft Outlook SNDS account
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Filter Based On RBL
  • Hiring Freelancers For Delisting
  • Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v3 API
  • API Keys
  • API – Add Blacklist Monitor
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Understanding API Limits
  • Using the API Relay

16 MCP(6)

  • 16.01 MCP - Use Cases(4)

  • 16.02 MCP - More Examples(2)

  • Review Account Activity
  • Investigate Outage
  • Schedule maintenance based on emails
  • Manage Server Inventory

17 Announcements(179)

  • 17.01 Incidents(57)

  • 17.02 Network Changes(15)

  • Affiliate Program changes starting with 1st of December 2016
  • v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
  • v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
  • New Server Monitoring Agent Released [v1.05]
  • Changes to SMART test warnings and Group Actions
  • v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications

18 Common Errors(11)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Connected, but no SMTP banner received within Xs
  • HTTP Code [403] Error 0: (Xms)
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A00018A:SSL routines::dh key too small

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 MCP
  • 16.01 MCP – Use Cases
  • 16.02 MCP – More Examples
  • 17 Announcements
  • 17.01 Incidents
  • 17.02 Network Changes
  • 18 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • Location Fail Log
  • How to remove your IP from the Outlook blacklist
  • Network Diagnostics
  • How to remove your IP from the Comcast blacklist
  • Avoid PING False Positives
  • Uptime Monitoring IP Addresses
  • Add monitors to a Status Page
  • Default White Label Landing Page
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • How to ping a User or Role in your Discord notifications
  • Block View
  • Blacklist Check API
  • How to enable Telegram Topics
  • Discord Integration