01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• ilert Integration
• Telegram Integration – Direct Message Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• How to enable Telegram Topics
• SMS Notification Examples
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Block View
• Monitored Blacklists
• Set rDNS or IP address as Label
• Difference between Microsoft SNDS Lists on HetrixTools
• Maximize Workspace
• Notice Report Changes

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• Categories
• Import Uptime Monitors from .CSV
• Add a Website Uptime Monitor
• Repeated Alerts
• Advanced cron job monitoring

05 Server Monitor(46)

• Set Resource Usage Warnings
• Reinstall, Update, Remove The Server Monitor Agent
• Debug Mode – Linux Agent
• Using the Server Monitoring Relay
• Reboot Required Warning
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Create Status Page
• How to order Categories

07 Billing(24)

• Add extra monitors to your order
• Cancel Order / Downgrade to the Free plan
• Upgrade/Downgrade
• Paying an Invoice with Account Credit
• The Basic Package
• Upgrade your plan

08 White Label(11)

• Accessing Your White Label Reports
• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label
• Fixed Header
• Add A White Label Domain Name

09 Support(10)

• Live Chat
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Close Account
• Blacklist monitor change notification threshold
• Sub-Accounts Access Levels
• Default Reports Per Page For Bulk Reports
• Blacklist Monitor Color Indicators
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• My IP (or domain) is blacklisted, how do I delist it?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer custom packages?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• Markdown
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• API Keys
• Blacklist Check API
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.61 – Autocomplete Search
• v0.9.62 – Changelog
• Abusix blacklists added to HetrixTools
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.7 Beta

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR