01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Live Queue Status
• Top Notifications
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(40)

• Splunk/VictorOps Integration
• SMS Credits
• Telegram Integration – Direct Message Notifications
• PagerDuty Integration
• How to ping a User or Role in your Discord notifications
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Export as Text
• Filter Monitors Based on Recent Changes
• Set rDNS or IP address as Label
• Autocomplete Search
• How to delete entire IP block from Blacklist Monitoring
• Search Blacklist Monitors

04 Uptime Monitor(73)

• How to edit Uptime Monitor’s advanced settings
• How to order Categories
• Pause an Uptime Monitor
• Quick PING
• Network Diagnostics
• OneClick Maintenance Mode

05 Server Monitor(46)

• Install the macOS Server Monitoring Agent
• Server Monitoring Agent – Install Templates
• Service Monitoring
• Using the Server Monitoring Relay
• Misconfigured Network Interface Name (PHP Agent)
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• How to order Categories
• Delete a Status Page

07 Billing(24)

• Reactivating a Terminated Order
• How to receive Billing emails on a different address
• Change Billing Cycle
• Your Orders/Services
• Placing A New Order
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Ticket View
• Disable Bulk Report Title

10 Settings(21)

• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do blacklist notifications work? When do I get notified?
• How to remove a monitored Service from multiple servers?
• My IP (or domain) is blacklisted, how do I delist it?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use Quick PING
• How to create a beautiful Uptime Status page
• Uptime Monitoring For Display
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• v1 Server Stats
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Abusix blacklists added to HetrixTools
• v0.9.68 – Changelog
• UCEPROTECT-Level3
• Changes in our Uptime Webhook Notifications
• v0.9.75 – Mattermost Notifications
• v0.9.33 – Dynamic Delisting Links

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)