01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(42)

• RocketChat Integration
• Webhook Authentication Token
• Low SMS Credit Warnings
• Jira Integration
• Remove entry from Contact List
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitor Report
• Paid vs. Free – Blacklist Monitoring Email Reports
• Block View
• Set rDNS or IP address as Label
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• Schedule Recurring Maintenance
• Difference between Location Fail Log and Network Diagnostics
• Network Diagnostics
• Location Fails Warning
• Advanced Metrics For Website Uptime Monitors
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(48)

• Server Monitoring Resource Usage Webhook Notifications
• View Running Processes
• Server Monitor Agent Settings
• Update the Linux Server Monitoring Agent
• Uninstall the HetrixTools Server Monitor Agent
• Resource Usage Privacy

06 Status Pages(15)

• Delete a Status Page
• Create Status Page
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(25)

• Add a new Payment Method
• Paying an Invoice with Account Credit
• What Billing Software Is This?
• The Basic Package
• Change Billing Cycle
• Why am I being double charged? [PayPal]

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Accessing Your White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name

09 Support(10)

• We Need Your Feedback
• Ticket View
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• API Key Scope

10 Settings(21)

• Timezone
• Show monitor labels in your Blacklist Reports
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications
• Inherit Password Protection
• Set An Avatar

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Where can I see my Package Limits?
• Why don’t you host your own Status Page?
• My IP (or domain) is blacklisted, how do I delist it?
• mxtoolbox alternative?
• Why is Uptime Monitoring so important? Why should I do it?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor
• The importance of ordering your monitors list
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Keys
• Using the API Relay
• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor
• API – Add Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.37 – Downtime Diagnostics
• v0.9.58 – Changelog
• v0.9.56 – Changelog
• v0.9.64 – The Basic Package

18 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled