01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(38)

• RocketChat Integration
• Mattermost Integration
• Telegram Integration – Direct Message Notifications
• How do Contact Lists work?
• Microsoft Teams Integration
• SMS Notification Examples

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Add Your First Blacklist Monitor
• Change Blacklist Monitor Label
• Bookmarks
• Show Only Blacklisted
• View further blacklisting details in your reports

04 Uptime Monitor(69)

• Domain Expiration Date Appears Incorrect
• Add a Server Agent Monitor (Heartbeat Monitor)
• Set Domain Expiration Date Manually
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Clone an Uptime Monitor
• Schedule Maintenance

05 Server Monitor(41)

• Set Resource Usage Warnings
• Enable Server Monitor Agent Debugging
• What data does the Server Monitor Agent collect?
• ZFS Health Monitoring
• Service Monitoring
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(12)

• Categories
• How to create a beautiful Uptime Status page
• Add monitors to a Status Page
• Delete a Status Page
• Protect your Status Page with a Password
• Remove monitors from a Status Page

07 Billing(24)

• Remove a saved Payment Method
• Your Orders/Services
• Reactivating a Terminated Order
• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• Paying an Invoice with Account Credit

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• Accessing Your White Label Reports
• White Label is not package exclusive

09 Support(10)

• Ticket View
• Live Chat
• Viewing Your Tickets
• Opening A Ticket
• In-House Support
• Disable Bulk Report Title

10 Settings(20)

• Enable/Disable multiple logins into your account
• Sub-Accounts
• Enable Blacklist Monitor Plain Text Email Notifications
• Inherit Password Protection
• Sub-Account – Switch Account
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(39)

• mxtoolbox alternative?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How can I contact a blacklist’s owners?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• The importance of ordering your monitors list
• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• Using the API Relay
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.4 Beta – Ignoring RBLs
• v0.9.62 – Changelog
• UCEPROTECT-Level3
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.41 – Introducing SMS Notifications & SMS Credits

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled