01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(42)

• How to group HetrixTools notifications using ilert
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Remove entry from Contact List
• PagerDuty Integration
• RocketChat Integration
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Set rDNS or IP address as Label
• Configure Microsoft SNDS Monitoring
• Maximize Workspace
• Filter Monitors Based on Recent Changes
• Show Only Blacklisted

04 Uptime Monitor(74)

• Alert Only After X Minutes Of Downtime
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• How do we perform Uptime Monitoring network changes
• Difference between Location Fail Log and Network Diagnostics
• How to whitelist our Uptime Monitoring Nodes in CSF
• Nameserver Monitoring

05 Server Monitor(47)

• Outgoing PING
• View Running Processes
• How to install S.M.A.R.T. (smartmontools) on your server
• Filter Uptime Monitors Based on Current Warning Status
• Misconfigured Network Interface Name (PHP Agent)
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages(15)

• Incident History
• Add an announcement to your Status Page
• Categories
• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Change Billing Cycle
• What Billing Software Is This?
• Your Orders/Services
• Add extra monitors to your order
• Placing A New Order
• Suspension/Termination

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Fixed Header
• Partial/Full White Label
• Configure White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive

09 Support(10)

• Viewing Your Tickets
• Live Chat
• In-House Support
• Which Support Desk Is This?
• We Need Your Feedback
• Opening A Ticket

10 Settings(21)

• Set An Avatar
• Blacklist Monitor Color Indicators
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes
• Timezone

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• Can you reset my Uptime Monitoring stats?
• Do you offer custom packages?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How are your Uptime Monitoring statistics calculated?
• What to do after following the Delist links?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor
• Filter Based On RBL
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Edit Blacklist Monitor
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API

16 MCP(8)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(4)

• Investigate Outage
• Review Account Activity
• Schedule maintenance based on emails
• Manage Server Inventory

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.61 – Autocomplete Search
• v0.8.2 Beta
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.77 – Server Agent Monitor
• v0.9.22 Beta – Repeated Alerts

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs