01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(42)

• PagerDuty Integration
• Webhook Authentication Token
• Telegram Integration – Direct Message Notifications
• Missed ntfy notifications when using the public ntfy.sh server
• SMS Notification Examples
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Blacklist Monitor Report
• Delete Multiple Blacklist Monitors
• Add extra monitors to your order
• Search Cloud
• Monitored Blacklists

04 Uptime Monitor(74)

• Avoid PING False Positives
• Enable Uptime Monitor Plain Text Email Notifications
• Schedule Maintenance
• Pause an Uptime Monitor
• How to change Contact List
• Uptime Monitor Report

05 Server Monitor(48)

• Server Monitor Agent Requirements & Compatibility
• Using the Server Monitoring Relay
• ZFS Health Monitoring
• What data does the Server Monitor Agent collect?
• Run Server Monitor Agent As Root
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

06 Status Pages(15)

• Incident History
• Categories
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Protect your Status Page with a Password

07 Billing(25)

• Upgrade/Downgrade
• Pay invoice via Stripe Checkout
• Partial/Full White Label
• Change Billing Cycle
• How to receive Billing emails on a different address
• Suspension/Termination

08 White Label(11)

• Accessing Your White Label Reports
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• Fixed Header
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Live Chat
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Activity Log

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• Why did HetrixTools blacklist my Domain or IP address?
• How do blacklist notifications work? When do I get notified?
• Pingdom Alternative
• Can you reset my Uptime Monitoring stats?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Blacklist Check vs. Blacklist Monitor
• Search and Labels
• How to fill in your Company Info
• Delisting your blacklisted IPs
• How to use Quick PING
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• v3 API
• v2 List Blacklist Monitors
• API Keys
• Understanding our APIs

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• SMS Price Changes
• v0.9.44 – Sub-Accounts
• Changes to SMART test warnings and Group Actions
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.8.3 Beta
• v0.9.69 – Changelog

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure