01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(40)

• Telegram Integration – Group Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Zenduty Integration
• How to ping a User or Role in your Discord notifications
• How to enable Telegram Topics
• Default Contact List

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Add extra monitors to your order
• Search Blacklist Monitors
• Set rDNS or IP address as Label
• What is the difference between API Calls and API Checks?
• Add An IP Block

04 Uptime Monitor(71)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Schedule Maintenance
• Sorting Uptime Monitors
• Pagination & Monitors/Page
• Group Actions – Add/Replace/Remove Private Notes
• Add a Website Uptime Monitor

05 Server Monitor(43)

• Debug Mode – Linux Agent
• CloudLinux Data Collection Issues
• How to install S.M.A.R.T. (smartmontools) on your server
• Multiple Disks Support
• Run Server Monitor Agent As Root
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• Create Status Page
• Incident History
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• How to remove Incident from Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Change Billing Cycle
• Invoices
• Turn on/off automatic payments
• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions

08 White Label(11)

• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• API Keys Access
• Opening A Ticket
• Live Chat

10 Settings(21)

• Blacklist Monitor Color Indicators
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Filter Monitors Based on Recent Changes
• Dark Mode

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer custom packages?
• Why did HetrixTools blacklist my Domain or IP address?
• My IP (or domain) is blacklisted, how do I delist it?
• My blacklist monitors check-up time is too much apart. What to do?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor
• Search and Labels
• How to use the Cron Job Monitor
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• API v3
• API – Add Blacklist Monitor
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• Announcing the new Blacklist Monitor pricing structure
• Introducing Phone Call Notifications

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused