01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Quick Whois Search
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Phone call notifications
• Mattermost Integration
• Splunk/VictorOps Integration
• Blacklist Monitoring Webhook Notifications
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Queue Priority
• Export as Text
• Filter Monitors Based on Recent Changes
• Add multiple entries at once
• Add A Domain Name
• Auto Refresh Timer

04 Uptime Monitor(73)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Schedule Recurring Maintenance
• SSL Certificate Expiration Date Monitoring
• Show Monitored Target In Uptime Reports
• Domain Expiration Monitoring
• Domain Expiration Date Appears Incorrect

05 Server Monitor(46)

• Configure CPU Temperature Warnings
• Uninstall the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• How to install S.M.A.R.T. (smartmontools) on your server
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Categories
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Protect your Status Page with a Password

07 Billing(24)

• Add a new Payment Method
• Cancel Order / Downgrade to the Free plan
• Reactivating a Terminated Order
• Turn on/off automatic payments
• Why am I being double charged? [PayPal]
• The Basic Package

08 White Label(11)

• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• We Need Your Feedback
• In-House Support
• Opening A Ticket

10 Settings(21)

• Set An Avatar
• Account Settings
• Dark Mode
• Show monitor labels in your Blacklist Reports
• Inherit Password Protection
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Can I have multiple HetrixTools accounts?
• How can I contact a blacklist’s owners?
• How to buy SMS Credits?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Delisting your blacklisted IPs
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding our APIs
• API Keys
• Blacklist Check API
• API Uptime Monitor Maintenance Mode
• Using the API Relay
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.77 – Server Agent Monitor
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.48 – Changelog

17 Common Errors(10)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known