01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications

02 Contact Lists(42)

• Default Contact List
• ntfy.sh Notifications
• Zenduty Integration
• SIGNL4 Integration
• SMS Notification Examples
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Add An IP Range
• Initiate Manual Blacklist Check
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Export as Text
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• Filter Uptime Monitors Based on Current Warning Status
• Uptime Monitoring Webhook Notifications
• Add a PING/Service Uptime Monitor
• Delete Uptime Monitor
• Repeated Alerts
• How to whitelist our Uptime Monitoring Nodes in CSF

05 Server Monitor(47)

• Set Resource Usage Warnings
• Using the Server Monitoring Relay
• Debug Mode – Windows Agent
• CPU Temperature Monitoring
• Ignore certain Network Interfaces for Server Monitoring Agent
• Configure CPU Temperature Warnings

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Placing A New Order
• The Basic Package
• Paying an Invoice with Account Credit
• Upgrade/Downgrade
• Remove a saved Payment Method
• Turn on/off automatic payments

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Partial/Full White Label
• Fixed Header
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• Live Chat
• In-House Support
• Opening A Ticket
• Disable Bulk Report Title
• Which Support Desk Is This?
• Viewing Your Tickets

10 Settings(21)

• Timezone
• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Show monitor labels in your Blacklist Reports
• Activity Log
• Sub-Accounts

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What is Uptime Monitoring?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Do you offer free trials?
• Why did HetrixTools blacklist my Domain or IP address?
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• Markdown
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Uptime Monitor
• v2 Set Bulk Report Announcement
• Blacklist Check API
• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• Relocating our Moscow monitoring location
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR