01 Getting Started(7)

• Say NO To Pageloads
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• SIGNL4 Integration
• SMS Credits
• SMS Notification Examples
• Twitter Direct Message Notifications
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Blacklist Monitors Actions
• View further blacklisting details in your reports
• Export as Text
• Blacklist Monitors – Summary
• Add multiple entries at once

04 Uptime Monitor(73)

• Website Uptime Monitoring – Accepted HTTP Codes
• Uptime Monitoring Webhook Notifications
• Add a SMTP Monitor
• Domain Expiration Monitoring
• Auto Refresh Timer
• Location Fails Warning

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Requirements & Compatibility
• Misconfigured Network Interface Name (PHP Agent)
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Create Status Page
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Delete a Status Page

07 Billing(24)

• Your Orders/Services
• How to receive Billing emails on a different address
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• The Basic Package
• Partial/Full White Label

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Configure White Label Reports

09 Support(10)

• API Keys Access
• Ticket View
• We Need Your Feedback
• In-House Support
• Live Chat
• Viewing Your Tickets

10 Settings(21)

• Sub-Accounts Access Levels
• Change Password
• Dark Mode
• Sub-Accounts
• Blacklist Monitor Color Indicators
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What to do after following the Delist links?
• How long until my Domain or IP address is delisted?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API Keys
• v2 Set Bulk Report Announcement
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• v1 Get Server Agent ID (SID)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.2 Beta
• v0.9.54 – Changelog
• v0.9.38 – Categories
• v0.9.37 – Downtime Diagnostics
• v0.9.4 Beta – Ignoring RBLs
• v0.9.65 – Changelog

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small