01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• Microsoft Teams Integration
• Server Monitoring Resource Usage Webhook Notifications
• How to group HetrixTools notifications using ilert
• PagerDuty Integration
• HipChat Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Dedicated Queue
• Blacklist Monitors Actions
• Queue Priority
• Add Your First Blacklist Monitor
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Categories
• Auto Refresh Timer
• Maintenance Mode
• Pagination & Monitors/Page
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(46)

• Software RAID Monitoring
• What is Server Monitoring?
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What data does the Server Monitor Agent collect?
• Install the macOS Server Monitoring Agent
• ZFS Health Monitoring

06 Status Pages (Bulk Reports)(15)

• Incident History
• Create Status Page
• Categories
• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• Delete a Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Suspension/Termination
• Upgrade/Downgrade
• Add a new Payment Method
• The Basic Package
• Pay via Stripe using Bitcoins

08 White Label(11)

• Add A White Label Domain Name
• Fixed Header
• SSL Error Accessing White Label Report
• Configure White Label Reports
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• Ticket View
• Which Support Desk Is This?
• We Need Your Feedback
• Live Chat

10 Settings(21)

• Sub-Accounts Access Levels
• Set An Avatar
• Activity Log
• Blacklist monitor change notification threshold
• Filter Monitors Based on Recent Changes
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Why did HetrixTools blacklist my Domain or IP address?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Pingdom Alternative
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API – Add Blacklist Monitor
• API Keys
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.7 Beta
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.73 – New Server Monitor Alerts
• v0.9.57 – Changelog
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found