01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(40)

• Webhook Authentication Token
• Server Monitoring Resource Usage Webhook Notifications
• Uptime Monitoring Webhook Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• SMS Credits
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• What is the difference between API Calls and API Checks?
• Bookmarks
• Add multiple entries at once
• Enable Blacklist Monitor Plain Text Email Notifications
• Search Blacklist Monitors

04 Uptime Monitor(74)

• Filter Uptime Monitors Based on Current Warning Status
• Set Domain Expiration Date Manually
• Import Uptime Monitors from .CSV
• Advanced Metrics For Website Uptime Monitors
• Uptime Monitoring – WebSnapshots
• How is the uptime percentage calculated in your Uptime Reports

05 Server Monitor(47)

• Set Resource Usage Warnings
• ZFS Health Monitoring
• Reboot Required Warning
• What is Server Monitoring?
• Server Monitor Color Indicators
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Categories
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Account Credit
• Upgrade your plan
• Pay via Stripe using Bitcoins
• Add extra monitors to your order
• Invoices

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Default White Label Landing Page

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Live Chat
• API Keys Access
• We Need Your Feedback
• Which Support Desk Is This?

10 Settings(21)

• Change Password
• Filter Monitors Based on Recent Changes
• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How do I access my Blacklist Reports?
• How do blacklist notifications work? When do I get notified?
• How to edit White Label domain settings?
• How to remove a monitored Service from multiple servers?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• Markdown
• How to use the Cron Job Monitor
• Blacklist Check vs. Blacklist Monitor
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor
• API Keys
• v2 Set Bulk Report Announcement
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.9 Beta – Bulk Reports
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.8.5 Beta
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)