01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• SMS Credits
• Pushover Notifications
• Microsoft Teams Integration
• Telegram Integration – Direct Message Notifications
• Twitter Direct Message Notifications
• Webhook Authentication Token

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitoring Webhook Notifications
• Meet The Interface
• Select multiple monitors at once with SHIFT+Click
• How to change Contact List
• Set rDNS or IP address as Label

04 Uptime Monitor(73)

• Pinned Uptime Monitors
• Uptime Monitoring IP Addresses
• Pause an Uptime Monitor
• Set Domain Expiration Date Manually
• How to order Categories
• Alert Only After X Minutes Of Downtime

05 Server Monitor(46)

• What is Server Monitoring?
• Using the Server Monitoring Relay
• Service Monitoring
• CPU Temperature Monitoring
• Reboot Required Warning
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• How to create a beautiful Uptime Status page
• Add monitors to a Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Reactivating a Terminated Order
• Pay via Stripe using Bitcoins
• Upgrade your plan
• Creating and Canceling Stripe Subscriptions
• Generate Early Invoice
• Pay via Stripe using your debit or credit card

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Fixed Header
• Configure White Label Reports
• Default White Label Landing Page

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• We Need Your Feedback
• Ticket View

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Enable/Disable multiple logins into your account
• Activity Log
• Sub-Accounts

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• What payment methods do you accept?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Why don’t you host your own Status Page?
• How do blacklist notifications work? When do I get notified?
• How do I access my Blacklist Reports?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• API Keys

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.60 – Low SMS Credit Warnings
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.5 Beta – White Label Reports

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled