01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• SIGNL4 Integration
• Slack Integration
• Telegram Integration – Channel Notifications
• How to group HetrixTools notifications using ilert
• Uptime Monitoring Webhook Notifications
• How do Contact Lists work?

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Meet The Interface
• Enable Blacklist Monitor Plain Text Email Notifications
• View Blacklist Monitor Changes History
• Auto Refresh Timer
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

04 Uptime Monitor(73)

• Sorting Uptime Monitors
• Uptime Monitoring Webhook Notifications
• How to whitelist our Uptime Monitoring Nodes in CSF
• Avoid Getting Our IPs Blocked
• Difference between Location Fail Log and Network Diagnostics
• Filter Uptime Monitors

05 Server Monitor(46)

• What data does the Server Monitor Agent collect?
• Server Monitoring Resource Usage Webhook Notifications
• Run Server Monitor Agent As Root
• Server Monitor Agent Requirements & Compatibility
• Service Monitoring
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Remove monitors from a Status Page
• Incident History
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• Delete a Status Page

07 Billing(24)

• Upgrade your plan
• Why am I being double charged? [PayPal]
• Pay via Stripe using Bitcoins
• Add a new Payment Method
• Account Credit
• Upgrade/Downgrade

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• In-House Support
• Viewing Your Tickets
• We Need Your Feedback
• Opening A Ticket
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Timezone
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Show monitor labels in your Blacklist Reports
• Activity Log
• Set An Avatar

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How many uptime monitoring locations should I select?
• Do you offer blacklist delisting assistance?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• How to track your uptime using HetrixTools
• How to fill in your Company Info
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• v2 List Blacklist Monitors
• v1 Server Stats
• Understanding API Limits
• API – Edit Blacklist Monitor
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.1 Beta
• v0.9.56 – Changelog
• v0.9.62 – Changelog
• v0.9.2 Beta

17 Common Errors(11)

• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled