01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity
• Top Notifications
• Live Queue Status
• Live Detected Outages

02 Contact Lists(38)

• Webhook Authentication Token
• Uptime Monitoring Webhook Notifications
• How to ping a User or Role in your Discord notifications
• ntfy.sh Notifications
• Server Monitoring Resource Usage Webhook Notifications
• Low SMS Credit Warnings

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• How to delete entire IP block from Blacklist Monitoring
• View Blacklist Monitor Changes History
• Notice Report Changes
• Monitored Blacklists
• Add An IP Range

04 Uptime Monitor(69)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Domain Expiration Date Appears Incorrect
• Uptime Monitor Report
• Uptime Monitoring Webhook Notifications
• Add a PING/Service Uptime Monitor
• Nameserver Monitoring

05 Server Monitor(41)

• Uninstall the HetrixTools Server Monitor Agent
• Install the HetrixTools Server Monitor Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• HDD/SSD/NVMe Drive Health Monitor
• Misconfigured Network Interface Name (PHP Agent)
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(12)

• Create Status Page
• Categories
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Add an announcement to your Status Page

07 Billing(24)

• What Billing Software Is This?
• Pay via Stripe using your debit or credit card
• Paying an Invoice with Account Credit
• Add extra monitors to your order
• Upgrade your plan
• Turn on/off automatic payments

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Embed White Label Status Pages and Reports
• Default White Label Landing Page

09 Support(10)

• Ticket View
• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Live Chat
• We Need Your Feedback

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Close Account
• Sub-Accounts
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(39)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How do I access my Uptime Reports?
• How do I access my Blacklist Reports?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• Markdown

14 Common Issues(2)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API v3
• v2 Set Bulk Report Announcement
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.58 – Changelog
• v0.9.54 – Changelog
• v0.9.30 Beta – Additional Setting Implemented
• v0.8.5 Beta

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused