01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(38)

• Default Contact List
• VictorOps Integration
• HipChat Integration
• Opsgenie Integration
• Phone call notifications
• Pushover Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• How to change Contact List
• Block View
• View further blacklisting details in your reports
• Add multiple entries at once
• Blacklist Monitor Change History

04 Uptime Monitor(69)

• Add a PING/Service Uptime Monitor
• Avoid PING False Positives
• Import Uptime Monitors from .CSV
• Schedule Recurring Maintenance
• Pinned Uptime Monitors
• Group Actions

05 Server Monitor(41)

• Accessing Server Monitoring Data
• CloudLinux Data Collection Issues
• What to do if the Server Monitoring Agent isn’t sending any data?
• Debug Mode – Linux Agent
• Where do I find the SID (Server Monitor ID)?
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(12)

• Categories
• Create a Status Page using Group Actions
• Create Status Page
• Delete a Status Page
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Generate Early Invoice
• Suspension/Termination
• Add a new Payment Method
• The Basic Package
• Reactivating a Terminated Order
• Paying an Invoice with Account Credit

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Add A White Label Domain Name
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Fixed Header

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Opening A Ticket
• API Keys Access
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode
• Set An Avatar
• Uptime percentage calculation
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(39)

• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Blacklist Reports?
• Where can I see my Package Limits?
• What to do after following the Delist links?
• How to buy SMS Credits?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info
• The importance of ordering your monitors list
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page
• Delisting your blacklisted IPs

14 Common Issues(2)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• v1 Get Server Agent ID (SID)
• Understanding API Limits
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.64 – The Basic Package
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.15 Beta – bad.psky.me RBL added
• Introducing Phone Call Notifications
• SMS Price Changes

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR