01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Top Notifications
• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(24)

• Slack Integration
• Low SMS Credit Warnings
• Twitter Direct Message Notifications
• Server Monitoring Resource Usage Webhook Notifications
• SMS Credits
• PushBullet Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Filter Monitors Based on Recent Changes
• Blacklist Monitors Actions
• Add extra monitors to your order
• Blacklist Monitor Report
• Set rDNS or IP address as Label

04 Uptime Monitor(55)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Maintenance Mode
• Domain Expiration Monitoring
• Clone an Uptime Monitor
• Search Cloud
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(33)

• Uninstall the HetrixTools Server Monitor Agent
• Why isn’t my network usage being collected?
• Installing the Windows Server Monitoring Agent
• Service Monitoring
• CloudLinux Data Collection Issues
• How to install S.M.A.R.T. (smartmontools) on your server

06 Bulk Reports(10)

• Create Bulk Report From Group Actions
• How to create a beautiful Uptime Status page
• Add an Announcement to your Bulk Reports
• How to order Categories
• Add Monitors To Bulk Report
• Create Bulk Report

07 Billing(19)

• Cancel Order
• Pay via Stripe using Bitcoins
• Upgrade/Downgrade
• Paying an Invoice with Account Credit
• Suspension/Termination
• Placing A New Order

08 White Label(9)

• Default White Label Report
• Configure White Label Reports
• White Label is not package exclusive
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• Ticket View
• Viewing Your Tickets
• API Keys Access
• Which Support Desk Is This?
• Opening A Ticket
• We Need Your Feedback

10 Settings(19)

• Enable Uptime Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Blacklist monitor change notification threshold
• Uptime percentage calculation
• Set An Avatar
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(33)

• How can I contact a blacklist’s owners?
• Can I have multiple HetrixTools accounts?
• Why did HetrixTools blacklist my Domain or IP address?
• My blacklist monitors check-up time is too much apart. What to do?
• What payment methods do you accept?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(21)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(7)

• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• Markdown
• The importance of ordering your monitors list
• Delisting your blacklisted IPs

14 API(15)

• API Keys
• API – Delete Blacklist Monitor
• API Explorer
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode

15 Announcements(152)

• 15.01 Incidents(42)

• 15.02 Network Changes(11)

• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.34 – SMTP Monitoring
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.48 – Changelog