01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(42)

• SIGNL4 Integration
• How do Contact Lists work?
• Mattermost Integration
• Discord Integration
• How to group HetrixTools notifications using ilert
• Do Not Disturb Schedule

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Search Cloud
• What is the difference between API Calls and API Checks?
• Queue Priority
• Blacklist Monitor Color Indicators
• Export as Text

04 Uptime Monitor(74)

• Add a Website Uptime Monitor
• Repeated Alerts
• Show Monitored Target In Uptime Reports
• Filter Uptime Monitors Based on Current Warning Status
• How to edit Uptime Monitor’s advanced settings
• Copy Settings

05 Server Monitor(48)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Ignore certain Network Interfaces for Server Monitoring Agent
• Software RAID Monitoring
• What is Server Monitoring?
• Reinstall, Update, Remove The Server Monitor Agent
• Server Agent – Custom Variables

06 Status Pages(15)

• Add monitors to a Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Categories
• Delete a Status Page

07 Billing(25)

• Suspension/Termination
• Turn on/off automatic payments
• Why am I being double charged? [PayPal]
• Placing A New Order
• Upgrade your plan
• Generate Early Invoice

08 White Label(11)

• Partial/Full White Label
• Configure White Label Reports
• Fixed Header
• White Label is not package exclusive
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Which Support Desk Is This?
• In-House Support
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope
• Live Chat

10 Settings(21)

• Dark Mode
• Enable/Disable multiple logins into your account
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Set An Avatar

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Pingdom Alternative
• Does your Uptime Monitor check from all of the locations simultaneously?
• How can I contact a blacklist’s owners?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Use Private Notes to tag your Uptime Monitors
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor
• Understanding API Limits
• v3 API

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.6 Beta
• UCEPROTECT-Level3
• Microsoft SNDS Changes [July 2026]
• v0.9.65 – Changelog
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled