01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard

02 Contact Lists(42)

• Webhook Authentication Token
• Blacklist Monitoring Webhook Notifications
• SMS Credits
• PushBullet Notifications
• Splunk/VictorOps Integration
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Blacklist Monitors – Summary
• Block View
• Autocomplete Search
• Blacklist Monitoring Webhook Notifications
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(74)

• Domain Expiration Monitoring
• How to whitelist our Uptime Monitoring Nodes in CSF
• Difference between Location Fail Log and Network Diagnostics
• Alert Only After X Minutes Of Downtime
• Add a SMTP Monitor
• Domain Expiration Date Appears Incorrect

05 Server Monitor(48)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• CPU Temperature Monitoring
• Resource Usage Privacy
• Reboot Required Warning
• Set Resource Usage Warnings
• Multiple Disks Support

06 Status Pages(15)

• How to order Categories
• Incident History
• How to remove Incident from Status Page
• Create Status Page
• Add monitors to a Status Page
• Create a Status Page using Group Actions

07 Billing(25)

• The Basic Package
• Pay invoice via Stripe Checkout
• Cancel Order / Downgrade to the Free plan
• Suspension/Termination
• Creating and Canceling Stripe Subscriptions
• Upgrade/Downgrade

08 White Label(11)

• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• Viewing Your Tickets
• In-House Support
• API Key Scope
• Ticket View

10 Settings(21)

• Set An Avatar
• Close Account
• Blacklist Monitor Color Indicators
• Sub-Accounts Access Levels
• Change Password
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• Do you offer free trials?
• How to do a Blacklist Check?
• My blacklist check results differ from my blacklist monitoring results. Why?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use the Cron Job Monitor
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• Use Private Notes to tag your Uptime Monitors
• How to use Quick PING
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Explorer
• v1 Server Stats
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)
• v3 API

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.56 – Changelog
• Microsoft SNDS Changes [July 2026]
• v0.9.34 – SMTP Monitoring
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• ‘Featured Clients’ on our website
• Moscow Relocation API/Webhook Changes

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled