01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search

02 Contact Lists(42)

• PushBullet Notifications
• Google Chat Integration
• Mattermost Integration
• ilert Integration
• SMS Notification Examples
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Block View
• Delete Multiple Blacklist Monitors
• Autocomplete Search
• Show Only Blacklisted
• Bookmarks
• Add multiple entries at once

04 Uptime Monitor(74)

• Repeated Alerts
• Pagination & Monitors/Page
• Location Fails Warning
• How do we perform Uptime Monitoring network changes
• Cachebuster
• Location Fail Log

05 Server Monitor(48)

• Server Agent – Custom Variables
• Install the macOS Server Monitoring Agent
• Misconfigured Network Interface Name (PHP Agent)
• What is Server Monitoring?
• Misconfigured Network Interface Name
• Debug Mode – Linux Agent

06 Status Pages(15)

• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Delete a Status Page

07 Billing(25)

• Placing A New Order
• Invoices
• Pay via Stripe using your debit or credit card
• Turn on/off automatic payments
• Remove a saved Payment Method
• How to receive Billing emails on a different address

08 White Label(11)

• SSL Error Accessing White Label Report
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Viewing Your Tickets
• API Key Scope
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• How long until my Domain or IP address is delisted?
• What to do after following the Delist links?
• Can I have multiple HetrixTools accounts?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to track your uptime using HetrixTools
• Search and Labels
• The importance of ordering your monitors list
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• Understanding API Limits
• v2 Set Bulk Report Announcement
• v1 Server Stats

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.58 – Changelog
• v0.9.32 – Bulk Report Announcements
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.36 – Timezone

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled