• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Detected Outages
  • Free Accounts Inactivity
  • Top Notifications
  • Account Dashboard
  • Quick Whois Search
  • Live Queue Status

02 Contact Lists(38)

  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • SMS Notification Examples
  • Opsgenie Integration
  • Phone call notifications
  • How do Contact Lists work?

03 Blacklist Monitor(61)

  • 03.01 RBL Info(15)

  • Delete Multiple Blacklist Monitors
  • Filter Monitors Based on Recent Changes
  • Change Blacklist Monitor Label
  • Blacklist Monitoring Webhook Notifications
  • View further blacklisting details in your reports
  • Add A Domain Name

04 Uptime Monitor(69)

  • Group Actions
  • Uptime Monitoring Nodes Status
  • How is the uptime percentage calculated in your Uptime Reports
  • Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
  • Filter Uptime Monitors Based on Current Warning Status
  • Repeated Alerts

05 Server Monitor(41)

  • Multiple Disks Support
  • Why isn’t my network usage being collected?
  • Reinstall, Update, Remove The Server Monitor Agent
  • Uninstall the HetrixTools Server Monitor Agent
  • Server Agent – Custom Variables
  • What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(12)

  • Add an announcement to your Status Page
  • How to create a beautiful Uptime Status page
  • Add Twitter Feed to Bulk Report
  • Create Status Page
  • Delete a Status Page
  • Embed Status Page On WHMCS Network Status

07 Billing(24)

  • Upgrade your plan
  • Add a new Payment Method
  • Pay via Stripe using Bitcoins
  • Turn on/off automatic payments
  • Suspension/Termination
  • Generate Early Invoice

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • Embed White Label Status Pages and Reports
  • Accessing Your White Label Reports
  • Add A White Label Domain Name
  • How to set up a White Label Domain or Subdomain
  • Default White Label Landing Page

09 Support(10)

  • Ticket View
  • Opening A Ticket
  • In-House Support
  • Which Support Desk Is This?
  • Viewing Your Tickets
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Enable/Disable multiple logins into your account
  • Sub-Accounts Access Levels
  • Account Settings
  • Default Reports Per Page For Bulk Reports
  • Uptime percentage calculation
  • Activity Log

11 Affiliate Program(6)

  • Affiliate Dashboard
  • Affiliate Program Overview
  • Earn Extra Monitors By Referring New Users
  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Earnings Calculator

12 F.A.Q.(39)

  • My IP (or domain) is blacklisted, how do I delist it?
  • How do I access my Blacklist Reports?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • Pingdom Alternative
  • Does your Uptime Monitor check from all of the locations simultaneously?
  • How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Blacklist Check vs. Blacklist Monitor
  • How to set up Keyword Monitoring
  • Markdown
  • Uptime Monitoring For Display
  • Debugging the issues which caused your downtime
  • Hiring Freelancers For Delisting

14 Common Issues(2)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Using the API Relay
  • v1 Get Server Agent ID (SID)
  • API Explorer
  • API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
  • API Keys
  • Understanding our APIs

16 Announcements(177)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(14)

  • v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
  • v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
  • Google SafeBrowsing to be removed on 11 Nov. 2019
  • v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
  • v0.9.63 – Telegram Integration
  • v0.8.7 Beta

17 Common Errors(8)

  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: keyword not found
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 0: Name or service not known
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A000102:SSL routines::unsupported protocol

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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