01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• Opsgenie Integration
• Server Monitoring Resource Usage Webhook Notifications
• How do Contact Lists work?
• Discord Integration
• Uptime Monitoring Webhook Notifications
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• View further blacklisting details in your reports
• Change Blacklist Monitor Label
• Sorting Blacklist Monitors
• Queue Priority
• Show Only Blacklisted

04 Uptime Monitor(74)

• Network Diagnostics
• OneClick Maintenance Mode
• Reset Uptime Monitor History
• Advanced Metrics For Website Uptime Monitors
• Nameserver Monitoring
• Filter Uptime Monitors Based on Current Warning Status

05 Server Monitor(47)

• Server Monitoring Agent – Install Templates
• Install the HetrixTools Server Monitor Agent
• ZFS Health Monitoring
• View Running Processes
• Where do I find the SID (Server Monitor ID)?
• Enable Server Monitor Agent Debugging

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Create Status Page
• How to create a beautiful Uptime Status page
• How to order Categories

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Why am I being double charged? [PayPal]
• Add extra monitors to your order
• Remove a saved Payment Method

08 White Label(11)

• Default White Label Landing Page
• Fixed Header
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• API Keys Access
• Viewing Your Tickets
• We Need Your Feedback

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Enable/Disable multiple logins into your account
• Set An Avatar
• Account Settings
• Sub-Account – Switch Account
• Activity Log

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• Where can I see my Package Limits?
• What payment methods do you accept?
• How do I access my Blacklist Reports?
• Why don’t you host your own Status Page?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• Blacklist Check Credits (also known as API Checks)
• API Keys
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• UCEPROTECT-Level3
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.44 – Sub-Accounts
• v0.9.46 – Introducing Invaluement RBLs

17 Common Errors(11)

• Error 0: keyword not found
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small