01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Pushover Notifications
• Default Contact List
• Create A Contact List
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Set rDNS or IP address as Label
• Search Cloud
• Change Blacklist Monitor Label
• Blacklist Monitor Color Indicators

04 Uptime Monitor(72)

• How do we perform Uptime Monitoring network changes
• Private/Public Uptime Reports
• Nameserver Monitoring
• Add a Cron Job Monitor (Heartbeat Monitor)
• Show Monitored Target In Uptime Reports
• Edit Uptime Monitor

05 Server Monitor(46)

• Resource Usage Privacy
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What to do if the Server Monitoring Agent isn’t sending any data?
• Configure CPU Temperature Warnings
• Software RAID Monitoring
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Incident History
• Categories
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Change Billing Cycle
• What Billing Software Is This?
• Pay via Stripe using your debit or credit card
• Upgrade your plan
• Your Orders/Services

08 White Label(11)

• Partial/Full White Label
• Fixed Header
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports

09 Support(10)

• Disable Bulk Report Title
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Ticket View
• API Keys Access

10 Settings(21)

• Close Account
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Sub-Accounts
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• What is Uptime Monitoring?
• Do you offer blacklist delisting assistance?
• My IP (or domain) is blacklisted, how do I delist it?
• Pingdom Alternative
• My blacklist monitors check-up time is too much apart. What to do?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Uptime Monitoring For Display
• How to create a beautiful Uptime Status page
• The importance of ordering your monitors list
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check API
• API Explorer
• Understanding API Limits
• API – Add Blacklist Monitor
• API Keys
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.8.3 Beta
• v0.9.64 – The Basic Package
• v0.9.48 – Changelog
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.57 – Changelog

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol