01 Getting Started(7)

• Free Accounts Inactivity
• Live Queue Status
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• ntfy.sh Notifications
• Do Not Disturb Schedule
• Uptime Monitoring Webhook Notifications
• Opsgenie Integration
• SMS Credits
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• What is the difference between API Calls and API Checks?
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBLs
• Select multiple monitors at once with SHIFT+Click
• Add extra monitors to your order

04 Uptime Monitor(74)

• Reset Uptime Monitor History
• Add a Server Agent Monitor (Heartbeat Monitor)
• How to whitelist our Uptime Monitoring Nodes in CSF
• Here’s how Maintenance Mode affects your Uptime Reports
• Avoid PING False Positives
• Advanced cron job monitoring

05 Server Monitor(47)

• Installing the Windows Server Monitoring Agent
• Software RAID Monitoring
• Resource Usage Privacy
• Uninstall the HetrixTools Server Monitor Agent
• What is Server Monitoring?
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

• Categories
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Add monitors to a Status Page

07 Billing(24)

• Add a new Payment Method
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address
• Your Orders/Services
• Pay via Stripe using Bitcoins
• Account Credit

08 White Label(11)

• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Which Support Desk Is This?
• Opening A Ticket
• We Need Your Feedback
• Viewing Your Tickets
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• Why don’t you host your own Status Page?
• How are your Uptime Monitoring statistics calculated?
• Do you offer blacklist delisting assistance?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Markdown
• Hiring Freelancers For Delisting
• Adding your IPs to Microsoft Outlook SNDS
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• API Explorer
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• Affiliate Program changes starting with 1st of December 2016
• v0.9.22 Beta – Repeated Alerts
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.51 – Changelog
• Changes in our Uptime Webhook Notifications

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure