01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status

02 Contact Lists(42)

• Slack Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Group Notifications
• Splunk/VictorOps Integration
• Jira Integration
• Phone call notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• What is the difference between API Calls and API Checks?
• Pagination & Monitors/Page
• Blacklist Monitoring Webhook Notifications
• Daily/Weekly Blacklist Monitoring Reports
• Auto Refresh Timer
• Maximize Workspace

04 Uptime Monitor(74)

• SLA Uptime Calculator
• Edit Uptime Monitor
• How to whitelist our Uptime Monitoring Nodes in CSF
• Autocomplete Search
• How to edit Uptime Monitor’s advanced settings
• Avoid PING False Positives

05 Server Monitor(48)

• Server Monitor Agent Requirements & Compatibility
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Service Monitoring
• ZFS Health Monitoring
• CPU Temperature Monitoring
• Accessing Server Monitoring Data

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page

07 Billing(25)

• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Why am I being double charged? [PayPal]
• Add extra monitors to your order
• Upgrade your plan
• Invoices

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Disable Bulk Report Title
• Ticket View
• Live Chat
• Viewing Your Tickets
• API Key Scope

10 Settings(21)

• Close Account
• Enable/Disable multiple logins into your account
• Uptime Percentage Period (account-wide)
• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Why is Uptime Monitoring so important? Why should I do it?
• Can I have multiple HetrixTools accounts?
• How do I access my Blacklist Reports?
• How to buy SMS Credits?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Adding your IPs to Microsoft Outlook SNDS
• How to use Quick PING
• Markdown
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• Using the API Relay
• API Keys
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.4 Beta – Ignoring RBLs
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.3 Beta
• v0.9.74 – Server Monitoring – Running Processes

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)