01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(42)

• How to ping a User or Role in your Discord notifications
• Uptime Monitoring Webhook Notifications
• Pushover Notifications
• How do Contact Lists work?
• Server Monitoring Resource Usage Webhook Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Export as Text
• Add Your First Blacklist Monitor
• Add An IP Range
• Ignore A Blacklist
• Monitored Blacklists
• Search Blacklist Monitors

04 Uptime Monitor(74)

• Website Uptime Monitoring – Accepted HTTP Codes
• Filter Uptime Monitors Based on Current Warning Status
• Pause an Uptime Monitor
• Add a SMTP Monitor
• How to enable SSL Verification for your Uptime Monitor
• Alert Only After X Minutes Of Downtime

05 Server Monitor(48)

• Multiple Disks Support
• Server Monitoring Agent – Install Templates
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• What is Server Monitoring?
• Service Monitoring
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Incident History
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(25)

• Suspension/Termination
• Add extra monitors to your order
• Pay via Stripe using your debit or credit card
• Pay invoice via Stripe Checkout
• What Billing Software Is This?
• How to receive Billing emails on a different address

08 White Label(11)

• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• Live Chat
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View
• API Key Scope

10 Settings(21)

• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications
• Timezone
• Dark Mode
• Set An Avatar
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• What to do after following the Delist links?
• My blacklist check results differ from my blacklist monitoring results. Why?
• What payment methods do you accept?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Do you offer free trials?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to track your uptime using HetrixTools
• How to fill in your Company Info
• Use Private Notes to tag your Uptime Monitors
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• v1 Get Server Agent ID (SID)
• API Explorer

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• v0.9.60 – Low SMS Credit Warnings
• v0.8.2 Beta
• v0.9.50 – Changelog
• v0.9.9 Beta – Bulk Reports
• v0.9.34 – SMTP Monitoring

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)