01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Quick Whois Search
• Live Queue Status

02 Contact Lists(38)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• SMS Notification Examples
• Opsgenie Integration
• Phone call notifications
• How do Contact Lists work?

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Delete Multiple Blacklist Monitors
• Filter Monitors Based on Recent Changes
• Change Blacklist Monitor Label
• Blacklist Monitoring Webhook Notifications
• View further blacklisting details in your reports
• Add A Domain Name

04 Uptime Monitor(69)

• Group Actions
• Uptime Monitoring Nodes Status
• How is the uptime percentage calculated in your Uptime Reports
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Filter Uptime Monitors Based on Current Warning Status
• Repeated Alerts

05 Server Monitor(41)

• Multiple Disks Support
• Why isn’t my network usage being collected?
• Reinstall, Update, Remove The Server Monitor Agent
• Uninstall the HetrixTools Server Monitor Agent
• Server Agent – Custom Variables
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(12)

• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• Create Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Upgrade your plan
• Add a new Payment Method
• Pay via Stripe using Bitcoins
• Turn on/off automatic payments
• Suspension/Termination
• Generate Early Invoice

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page

09 Support(10)

• Ticket View
• Opening A Ticket
• In-House Support
• Which Support Desk Is This?
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable/Disable multiple logins into your account
• Sub-Accounts Access Levels
• Account Settings
• Default Reports Per Page For Bulk Reports
• Uptime percentage calculation
• Activity Log

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(39)

• My IP (or domain) is blacklisted, how do I delist it?
• How do I access my Blacklist Reports?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Pingdom Alternative
• Does your Uptime Monitor check from all of the locations simultaneously?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• Markdown
• Uptime Monitoring For Display
• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• v1 Get Server Agent ID (SID)
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys
• Understanding our APIs

16 Announcements(177)

• 16.01 Incidents(57)

• 16.02 Network Changes(14)

• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.63 – Telegram Integration
• v0.8.7 Beta

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol