01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• PushBullet Notifications
• Mattermost Integration
• Pushover Notifications
• PagerDuty Integration
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Monitored Blacklists
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitors – Summary
• How to change Contact List
• Blacklist Monitor Color Indicators

04 Uptime Monitor(74)

• OneClick Maintenance Mode
• Import Uptime Monitors from .CSV
• Advanced Metrics For Website Uptime Monitors
• Schedule Maintenance
• Downtime Notes
• Autocomplete Search

05 Server Monitor(47)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Why isn’t my network usage being collected?
• CPU Temperature Monitoring
• Resource Usage Privacy
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• Categories
• Delete a Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• Generate Early Invoice
• Add a new Payment Method
• What Billing Software Is This?

08 White Label(11)

• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Default White Label Landing Page
• White Label is not package exclusive
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Which Support Desk Is This?
• Live Chat

10 Settings(21)

• Sub-Accounts
• Enable/Disable multiple logins into your account
• Timezone
• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• What is Uptime Monitoring?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How many uptime monitoring locations should I select?
• Do you offer free trials?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• v2 Set Bulk Report Announcement
• API – Delete Uptime Monitor
• v1 Server Stats
• API v3
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• Schedule Recurring Maintenance
• v0.9.68 – Changelog
• v0.9.70 – Changelog
• v0.9.36 – Timezone
• v0.9.60 – Low SMS Credit Warnings

17 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused