• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Account Dashboard
  • Say NO To Pageloads
  • Top Notifications
  • Live Queue Status
  • Live Detected Outages

02 Contact Lists(42)

  • How to group HetrixTools notifications using ilert
  • Zenduty Integration
  • Discord Integration
  • Opsgenie Integration
  • PushBullet Notifications
  • Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Meet The Interface
  • Block View
  • Queue Priority
  • Group Actions
  • Add An IP Block
  • Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

  • Meet The Interface
  • Copy Settings
  • How is the uptime percentage calculated in your Uptime Reports
  • How to order Categories
  • Pause an Uptime Monitor
  • Nameserver Monitoring

05 Server Monitor(47)

  • CPU Temperature Monitoring
  • How to install S.M.A.R.T. (smartmontools) on your server (macOS)
  • Reinstall, Update, Remove The Server Monitor Agent
  • Where do I find the SID (Server Monitor ID)?
  • Installing the Windows Server Monitoring Agent
  • HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

  • Delete a Status Page
  • Create a Status Page using Group Actions
  • How to order Categories
  • Embed Status Page On WHMCS Network Status
  • Add monitors to a Status Page
  • Remove monitors from a Status Page

07 Billing(24)

  • Reactivating a Terminated Order
  • Change Billing Cycle
  • Cancel Order / Downgrade to the Free plan
  • What Billing Software Is This?
  • Pay via Stripe using Bitcoins
  • Your Orders/Services

08 White Label(11)

  • How to set up a White Label Domain or Subdomain
  • Partial/Full White Label
  • White Label is not package exclusive
  • Default White Label Landing Page
  • Accessing Your White Label Reports
  • Embed White Label Status Pages and Reports

09 Support(10)

  • In-House Support
  • API Keys Access
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Ticket View
  • Which Support Desk Is This?
  • We Need Your Feedback

10 Settings(21)

  • Sub-Accounts
  • Change Password
  • Account Settings
  • Close Account
  • Timezone
  • Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Earnings Calculator
  • Affiliate Program Overview
  • Withdraw Earnings
  • Affiliate Dashboard

12 F.A.Q.(40)

  • What payment methods do you accept?
  • Why is Uptime Monitoring so important? Why should I do it?
  • How can I contact a blacklist’s owners?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
  • How to remove a monitored Service from multiple servers?
  • Do you offer free trials?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to use Quick PING
  • How to create a beautiful Uptime Status page
  • Search and Labels
  • Blacklist Check vs. Blacklist Monitor
  • How to set up Keyword Monitoring
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Failed to read CPU temperature natively

15 API(19)

  • Understanding API Limits
  • v1 Server Stats
  • Blacklist Check API
  • API – Delete Uptime Monitor
  • API – Add Blacklist Monitor
  • Understanding our APIs

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.56 – Changelog
  • v0.9.11 Beta – API Access & API Explorer Released
  • v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
  • v0.9.35 – Domain Blacklist Check
  • v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
  • Required activity increased from 30 days to 90 days + Basic package discontinued

17 Common Errors(11)

  • Error 0: keyword not found
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 7: Failed to connect to <target>: Connection refused
  • Connected, but no SMTP banner received within Xs
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 28: Connection timed out after X milliseconds (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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