01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Live Queue Status
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Remove entry from Contact List
• How do Contact Lists work?
• PagerDuty Integration
• HipChat Integration
• Slack Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Search Blacklist Monitors
• Auto Refresh Timer
• Configure Microsoft SNDS Monitoring
• Difference between Microsoft SNDS Lists on HetrixTools
• Change Blacklist Monitor Label

04 Uptime Monitor(74)

• Search Uptime Monitors
• Cachebuster
• Show Monitored Target In Uptime Reports
• Website Uptime Monitoring – Accepted HTTP Codes
• Pause an Uptime Monitor
• SSL Certificate Expiration Date Monitoring

05 Server Monitor(47)

• Reinstall, Update, Remove The Server Monitor Agent
• What is Server Monitoring?
• Filter Uptime Monitors Based on Current Warning Status
• Using the Server Monitoring Relay
• View Running Processes
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Categories
• Create Status Page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Change Billing Cycle
• Suspension/Termination
• Pay via Stripe using Bitcoins
• Creating and Canceling Stripe Subscriptions
• Account Credit
• Add a new Payment Method

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Fixed Header
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• White Label is not package exclusive
• Add A White Label Domain Name

09 Support(10)

• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title

10 Settings(21)

• Sub-Account – Switch Account
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Dark Mode
• Blacklist monitor change notification threshold
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Where can I see my Package Limits?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• How to create a beautiful Uptime Status page
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Uptime Monitor
• Using the API Relay
• Blacklist Check Credits (also known as API Checks)
• API Explorer
• v1 Get Server Agent ID (SID)
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.48 – Changelog
• v0.9.65 – Changelog
• Moscow Relocation API/Webhook Changes
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.15 Beta – bad.psky.me RBL added

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs