01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Create A Contact List
• Mattermost Integration
• HipChat Integration
• PagerDuty Integration
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Cloud
• Difference between Microsoft SNDS Lists on HetrixTools
• Enable Blacklist Monitor Plain Text Email Notifications
• Maximize Workspace
• Pagination & Monitors/Page
• Change Blacklist Monitor Label

04 Uptime Monitor(73)

• Maintenance Mode
• Add extra monitors to your order
• Uptime Monitoring Webhook Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Group Actions
• Copy Settings

05 Server Monitor(46)

• Installing the Windows Server Monitoring Agent
• Where do I find the SID (Server Monitor ID)?
• How to install S.M.A.R.T. (smartmontools) on your server
• Configure CPU Temperature Warnings
• Software RAID Monitoring
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Create Status Page
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page

07 Billing(24)

• The Basic Package
• Generate Early Invoice
• Upgrade your plan
• Invoices
• Cancel Order / Downgrade to the Free plan
• Turn on/off automatic payments

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• Configure White Label Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title
• Opening A Ticket
• Viewing Your Tickets

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Inherit Password Protection
• Dark Mode
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How are your Uptime Monitoring statistics calculated?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer Bulk Blacklist Check?
• How can I remove or edit the label of multiple monitors at once?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to use Quick PING
• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• API v3
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.62 – Changelog
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• UCEPROTECT-Level3
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.53 – Blacklist Monitor Bookmarks

17 Common Errors(9)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)