01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(40)

• How to ping a User or Role in your Discord notifications
• Phone call notifications
• Splunk/VictorOps Integration
• Mattermost Integration
• SMS Credits
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Add A Domain Name
• How to change Contact List
• Monitored Blacklists
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Search Blacklist Monitors

04 Uptime Monitor(73)

• Advanced cron job monitoring
• Meet The Interface
• Add a Server Agent Monitor (Heartbeat Monitor)
• Nameserver Monitoring
• Autocomplete Search
• Add a Website Uptime Monitor

05 Server Monitor(46)

• HDD/SSD/NVMe Drive Health Monitor
• ZFS Health Monitoring
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Debug Mode – Linux Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Add an announcement to your Status Page
• How to order Categories
• Incident History
• How to remove Incident from Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Suspension/Termination
• Add a new Payment Method
• Remove a saved Payment Method
• Add extra monitors to your order
• Why am I being double charged? [PayPal]
• Upgrade/Downgrade

08 White Label(11)

• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Fixed Header
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Live Chat
• Viewing Your Tickets
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View
• API Keys Access

10 Settings(21)

• Sub-Accounts
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports
• Set An Avatar
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• My blacklist monitors check-up time is too much apart. What to do?
• My IP (or domain) is blacklisted, how do I delist it?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Where can I see my Package Limits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Delete Blacklist Monitor
• API – Edit Blacklist Monitor
• API v3
• Blacklist Check Credits (also known as API Checks)
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• New Server Monitoring Agent Released [v1.05]
• ‘Featured Clients’ on our website
• Introducing Phone Call Notifications
• v0.9.51 – Changelog
• SMS Price Changes
• Changes to SMART test warnings and Group Actions

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found