01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Google Chat Integration
• Phone call notifications
• Default Contact List
• Splunk/VictorOps Integration
• Zenduty Integration
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Add A Domain Name
• Change Blacklist Monitor Label
• Filter Based On RBLs
• Notice Report Changes
• Add An IP Range

04 Uptime Monitor(72)

• SSL Certificate Expiration Date Monitoring
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Delete Uptime Monitor
• How do we perform Uptime Monitoring network changes
• Copy Settings
• Maximize Workspace

05 Server Monitor(46)

• Multiple Disks Support
• Configure CPU Temperature Warnings
• Server Monitor Color Indicators
• Debug Mode – Linux Agent
• Reboot Required Warning
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(14)

• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Categories
• How to create a beautiful Uptime Status page
• Incident History

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Paying an Invoice with Account Credit
• Generate Early Invoice
• Remove a saved Payment Method
• Your Orders/Services
• Placing A New Order

08 White Label(11)

• Fixed Header
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Which Support Desk Is This?
• Viewing Your Tickets
• API Keys Access

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Set An Avatar
• Dark Mode
• Uptime percentage calculation
• Account Settings
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• Do you offer Bulk Blacklist Check?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Can you reset my Uptime Monitoring stats?
• Why did HetrixTools blacklist my Domain or IP address?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to set up Keyword Monitoring
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor
• Understanding our APIs
• v1 Server Stats
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Announcing the new Blacklist Monitor pricing structure
• v0.9.6 Beta – Uptime Monitoring
• v0.9.2 Beta
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.60 – Low SMS Credit Warnings
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused