01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(42)

• Discord Integration
• Telegram Integration – Group Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• RocketChat Integration
• Mattermost Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Add Your First Blacklist Monitor
• Delete Multiple Blacklist Monitors
• Filter Based On RBLs
• Initiate Manual Blacklist Check
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(74)

• Pause an Uptime Monitor
• Repeated Alerts
• Domain Expiration Monitoring
• Add a Cron Job Monitor (Heartbeat Monitor)
• Categories
• Copy Settings

05 Server Monitor(48)

• Debug Mode – Linux Agent
• Set Resource Usage Warnings
• Server Monitoring Agent – Install Templates
• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Requirements & Compatibility
• Misconfigured Network Interface Name (PHP Agent)

06 Status Pages(15)

• How to create a beautiful Uptime Status page
• Add Twitter Feed to Bulk Report
• How to order Categories
• Categories
• Uptime Percentage Period (per status page)
• Create Status Page

07 Billing(25)

• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address
• Add extra monitors to your order
• Placing A New Order
• Upgrade your plan
• Paying an Invoice with Account Credit

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Default White Label Landing Page
• Partial/Full White Label
• Add A White Label Domain Name

09 Support(10)

• Ticket View
• We Need Your Feedback
• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title

10 Settings(21)

• Dark Mode
• Account Settings
• Inherit Password Protection
• Timezone
• Sub-Accounts
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How to remove a monitored Service from multiple servers?
• Can I have multiple HetrixTools accounts?
• How can I remove or edit the label of multiple monitors at once?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Enable automated data access for your Microsoft Outlook SNDS account
• Delisting your blacklisted IPs
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to fill in your Company Info
• Use Private Notes to tag your Uptime Monitors

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Server Stats
• Understanding API Limits

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.25 Beta – dnsrbl.org RBL added
• Schedule Recurring Maintenance
• v0.9.58 – Changelog
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.1 Beta

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)