01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(42)

• Zenduty Integration
• Splunk/VictorOps Integration
• Low SMS Credit Warnings
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Webhook Authentication Token
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Dedicated Queue
• Monitored Blacklists
• Delete Multiple Blacklist Monitors
• Maximize Workspace
• Search Cloud
• Autocomplete Search

04 Uptime Monitor(74)

• Uptime Monitoring Webhook Notifications
• Uptime Monitoring Nodes Status
• Nameserver Monitoring
• Auto Refresh Timer
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitor Report

05 Server Monitor(47)

• Reboot Required Warning
• Uninstall the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Resource Usage Privacy
• CPU Temperature Monitoring
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Incident History
• Categories
• Add monitors to a Status Page
• Create Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password

07 Billing(24)

• Change Billing Cycle
• The Basic Package
• Partial/Full White Label
• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• Your Orders/Services

08 White Label(11)

• Configure White Label Reports
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Fixed Header
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Which Support Desk Is This?
• API Key Scope
• Opening A Ticket
• In-House Support

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Timezone
• Change Password
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Why did HetrixTools blacklist my Domain or IP address?
• How long until my Domain or IP address is delisted?
• How many uptime monitoring locations should I select?
• Pingdom Alternative
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to track your uptime using HetrixTools
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• How to fill in your Company Info
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• v3 API
• API Keys
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.61 – Autocomplete Search
• v0.9.37 – Downtime Diagnostics
• v0.8.6 Beta
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.60 – Low SMS Credit Warnings

17 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR