01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Account Dashboard
• Quick Whois Search

02 Contact Lists(27)

• PushBullet Notifications
• PagerDuty Integration
• Discord Integration
• Uptime Monitoring Webhook Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Pushover Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Maximize Workspace
• Paid vs. Free – Blacklist Monitoring Email Reports
• Group Actions
• Dedicated Queue
• Monitored Blacklists
• Add An IP Range

04 Uptime Monitor(63)

• Categories
• Enable Uptime Monitor Plain Text Email Notifications
• Add private notes to your Uptime Monitors
• Copy Settings
• Search Cloud
• Search Uptime Monitors

05 Server Monitor(37)

• Server Agent – Custom Variables
• What data does the Server Monitor Agent collect?
• Reinstall, Update, Remove The Server Monitor Agent
• Install the HetrixTools Server Monitor Agent
• Using the Server Monitoring Relay
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(10)

• Remove monitors from a Status Page
• Add monitors to a Status Page
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page
• Categories
• Add Twitter Feed to Bulk Report

07 Billing(23)

• Suspension/Termination
• Upgrade your plan
• Change Billing Cycle
• Turn on/off automatic payments
• Remove a saved Payment Method
• Add a new Payment Method

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Default White Label Landing Page
• Embed White Label Reports
• Add A White Label Domain Name

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• In-House Support
• Disable Bulk Report Title
• Which Support Desk Is This?
• Live Chat

10 Settings(20)

• Dark Mode
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Enable/Disable multiple logins into your account
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(33)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How to do a Blacklist Check?
• Do you offer blacklist delisting assistance?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(25)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(11)

• Hiring Freelancers For Delisting
• How to use the Cron Job Monitor
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• Debugging the issues which caused your downtime

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(16)

• API Explorer
• v2 Set Bulk Report Announcement
• Blacklist Check API
• v2 List Blacklist Monitors
• v1 Server Stats
• API Keys

16 Announcements(169)

• 16.01 Incidents(51)

• 16.02 Network Changes(14)

• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• Required activity increased from 30 days to 90 days + Basic package discontinued
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• HetrixTools Documentation
• Introducing the “Global Status” section in our Uptime Reports

17 Common Errors(3)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol