01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• Do Not Disturb Schedule
• How to group HetrixTools notifications using ilert
• SMS Credits
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Direct Message Notifications
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Maximize Workspace
• How to change Contact List
• Ignore A Blacklist
• Blacklist Monitor Color Indicators
• Block View

04 Uptime Monitor(73)

• Pagination & Monitors/Page
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Uptime Monitoring Webhook Notifications
• How to edit Uptime Monitor’s advanced settings
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(46)

• Misconfigured Network Interface Name
• HDD/SSD/NVMe Drive Health Monitor
• Debug Mode – Linux Agent
• Server Monitor Agent Settings
• CloudLinux Data Collection Issues
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Delete a Status Page
• Categories
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Paying an Invoice with Account Credit
• Generate Early Invoice
• Account Credit
• Suspension/Termination
• Change Billing Cycle

08 White Label(11)

• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Configure White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Opening A Ticket
• In-House Support
• API Keys Access
• Disable Bulk Report Title
• Live Chat
• Ticket View

10 Settings(21)

• Timezone
• Change Password
• Blacklist monitor change notification threshold
• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Can you reset my Uptime Monitoring stats?
• How do blacklist notifications work? When do I get notified?
• What is Uptime Monitoring?
• mxtoolbox alternative?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• How to track your uptime using HetrixTools
• How to fill in your Company Info

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• v1 Server Stats
• API Explorer
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.6 Beta
• v0.9.9 Beta – Bulk Reports
• Schedule Recurring Maintenance
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.34 – SMTP Monitoring
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs