01 Getting Started(7)

• Live Queue Status
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Phone call notifications
• Zenduty Integration
• PagerDuty Integration
• Twitter Direct Message Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SIGNL4 Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Filter Monitors Based on Recent Changes
• Export as Text
• Daily/Weekly Blacklist Monitoring Reports
• Auto Refresh Timer
• Notice Report Changes

04 Uptime Monitor(72)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Advanced cron job monitoring
• Pagination & Monitors/Page
• Add a Website Uptime Monitor
• Uptime Monitoring IP Addresses
• Uptime Monitoring Webhook Notifications

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Server Agent – Custom Variables
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Set Resource Usage Warnings
• Filter Uptime Monitors Based on Current Warning Status
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• How to order Categories

07 Billing(24)

• Account Credit
• Paying an Invoice with Account Credit
• Generate Early Invoice
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?

08 White Label(11)

• Partial/Full White Label
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• In-House Support
• We Need Your Feedback
• Ticket View
• Opening A Ticket

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Close Account
• Sub-Accounts
• Uptime percentage calculation

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?
• Why did HetrixTools blacklist my Domain or IP address?
• What is Uptime Monitoring?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• Understanding API Limits
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• HetrixTools Documentation
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.75 – Mattermost Notifications
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.55 – Changelog
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused