01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(42)

• Telegram Integration – Group Notifications – Send Message to Topic
• HipChat Integration
• Missed ntfy notifications when using the public ntfy.sh server
• RocketChat Integration
• Webhook Authentication Token
• Opsgenie Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Initiate Manual Blacklist Check
• Blacklist Monitors – Summary
• Auto Refresh Timer
• Bookmarks
• Search Cloud

04 Uptime Monitor(74)

• Group Actions – Add/Replace/Remove Private Notes
• How to whitelist our Uptime Monitoring Nodes in CSF
• Pinned Uptime Monitors
• How to change Contact List
• Set Domain Expiration Date Manually
• Categories

05 Server Monitor(48)

• Reboot Required Warning
• Run Server Monitor Agent As Root
• Server Monitoring Agent – Install Templates
• What data does the Server Monitor Agent collect?
• Uninstall the HetrixTools Server Monitor Agent
• View Running Processes

06 Status Pages(15)

• Add Twitter Feed to Bulk Report
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Incident History
• How to create a beautiful Uptime Status page

07 Billing(25)

• Why am I being double charged? [PayPal]
• Generate Early Invoice
• Your Orders/Services
• Remove a saved Payment Method
• Account Credit
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Default White Label Landing Page
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Embed White Label Status Pages and Reports

09 Support(10)

• In-House Support
• API Key Scope
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts
• Default Reports Per Page For Bulk Reports
• Blacklist Monitor Color Indicators
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Dark Mode

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Do you offer free trials?
• Do you offer custom packages?
• How do I access my Blacklist Reports?
• Do you offer Bulk Blacklist Check?
• How long until my Domain or IP address is delisted?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v3 API
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• API Explorer
• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.8.3 Beta
• v0.9.34 – SMTP Monitoring
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.35 – Domain Blacklist Check

18 Common Errors(11)

• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled