01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Discord Integration
• Webhook Authentication Token
• Remove entry from Contact List
• ntfy.sh Notifications
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Blacklist Monitor Color Indicators
• Blacklist Monitors Actions
• Dedicated Queue
• Add An IP Block
• Notice Report Changes

04 Uptime Monitor(73)

• Location Fail Log
• Group Actions
• Filter Uptime Monitors
• Enable Uptime Monitor Plain Text Email Notifications
• Show Monitored Target In Uptime Reports
• Categories

05 Server Monitor(46)

• Reinstall, Update, Remove The Server Monitor Agent
• HDD/SSD/NVMe Drive Health Monitor
• Install the HetrixTools Server Monitor Agent
• Server Monitor Agent Settings
• Outgoing PING
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Delete a Status Page
• How to order Categories
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions

07 Billing(24)

• Reactivating a Terminated Order
• Add a new Payment Method
• Paying an Invoice with Account Credit
• Upgrade your plan
• Generate Early Invoice
• Invoices

08 White Label(11)

• Configure White Label Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Ticket View
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Activity Log
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Timezone
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Can I have multiple HetrixTools accounts?
• How do I access my Blacklist Reports?
• How can I remove or edit the label of multiple monitors at once?
• My IP (or domain) is blacklisted, how do I delist it?
• Do you offer custom packages?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• How to use Quick PING
• Markdown
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• API – Edit Blacklist Monitor
• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.7 Beta
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.39 – WebHook Notifications
• v0.9.1 Beta
• v0.9.60 – Low SMS Credit Warnings
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(10)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused