01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(42)

• Discord Integration
• Mattermost Integration
• Microsoft Teams Integration
• Telegram Integration – Direct Message Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Filter Based On RBLs
• Daily/Weekly Blacklist Monitoring Reports
• Blacklist Monitor Color Indicators
• Export as Text
• Select multiple monitors at once with SHIFT+Click

04 Uptime Monitor(74)

• Schedule Recurring Maintenance
• Domain Expiration Monitoring
• Search Uptime Monitors
• How to edit Uptime Monitor’s advanced settings
• Reset Uptime Monitor History
• Add a SMTP Monitor

05 Server Monitor(47)

• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Service Monitoring
• Accessing Server Monitoring Data
• Server Monitor Agent Requirements & Compatibility
• Reboot Required Warning
• Server Monitoring Agent – Install Templates

06 Status Pages(15)

• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Add an announcement to your Status Page
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• Incident History

07 Billing(24)

• Suspension/Termination
• Upgrade/Downgrade
• Add a new Payment Method
• Reactivating a Terminated Order
• Your Orders/Services
• Turn on/off automatic payments

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Key Scope
• Opening A Ticket
• Live Chat
• Ticket View
• In-House Support
• We Need Your Feedback

10 Settings(21)

• Dark Mode
• Set An Avatar
• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How to remove a monitored Service from multiple servers?
• How do I access my Blacklist Reports?
• How can I remove or edit the label of multiple monitors at once?
• Why is Uptime Monitoring so important? Why should I do it?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Using the API Relay
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• v1 Server Stats
• Understanding API Limits

16 MCP(10)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(6)

• Investigate Outage
• Review Account Activity
• Schedule maintenance based on emails
• Manage Server Inventory

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.4 Beta
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• Windows Server Monitoring Agent v2
• v0.9.48 – Changelog
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.55 – Changelog

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small