01 Getting Started(7)

• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages
• Top Notifications
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• RocketChat Integration
• How to enable Telegram Topics
• Phone call notifications
• Uptime Monitoring Webhook Notifications
• Mattermost Integration
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Queue Priority
• Group Actions
• Autocomplete Search
• Maximize Workspace
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Select multiple monitors at once with SHIFT+Click

04 Uptime Monitor(73)

• Domain Expiration Date Appears Incorrect
• How to edit Uptime Monitor’s advanced settings
• Here’s how Maintenance Mode affects your Uptime Reports
• SLA Uptime Calculator
• Advanced cron job monitoring
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(46)

• Install the PHP version of the Server Monitoring Agent (on cPanel)
• CloudLinux Data Collection Issues
• Server Monitor Agent Settings
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Enable Server Monitor Agent Debugging
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add Twitter Feed to Bulk Report
• Categories
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Incident History

07 Billing(24)

• Upgrade/Downgrade
• Change Billing Cycle
• Remove a saved Payment Method
• Partial/Full White Label
• How to receive Billing emails on a different address
• Placing A New Order

08 White Label(11)

• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• Opening A Ticket
• Ticket View
• We Need Your Feedback
• Viewing Your Tickets
• Live Chat
• Disable Bulk Report Title

10 Settings(21)

• Close Account
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Uptime Percentage Period (account-wide)
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer free trials?
• Do you offer blacklist delisting assistance?
• How can I contact a blacklist’s owners?
• Do you offer custom packages?
• Can I have multiple HetrixTools accounts?
• How are your Uptime Monitoring statistics calculated?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list
• How to fill in your Company Info
• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• Using the API Relay
• API – Delete Blacklist Monitor
• API Keys
• Understanding API Limits
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.54 – Changelog
• v0.9.7 Beta
• v0.9.57 – Changelog
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR