01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• SMS Credits
• Discord Integration
• ilert Integration
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Change Blacklist Monitor Label
• Difference between Microsoft SNDS Lists on HetrixTools
• Monitored Blacklists
• Dedicated Queue
• Notice Report Changes

04 Uptime Monitor(74)

• SSL Monitoring
• Advanced Metrics For Website Uptime Monitors
• Network Diagnostics
• Pagination & Monitors/Page
• Uptime Monitor Report
• Delete Uptime Monitor

05 Server Monitor(47)

• How to install S.M.A.R.T. (smartmontools) on your server
• Installing the Windows Server Monitoring Agent
• Server Monitor Agent Settings
• Where do I find the SID (Server Monitor ID)?
• Enable Server Monitor Agent Debugging
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Categories
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Protect your Status Page with a Password
• Remove monitors from a Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Account Credit
• Remove a saved Payment Method
• How to receive Billing emails on a different address
• Paying an Invoice with Account Credit
• Turn on/off automatic payments

08 White Label(11)

• White Label is not package exclusive
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Accessing Your White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Opening A Ticket
• Live Chat
• API Keys Access
• We Need Your Feedback
• Viewing Your Tickets

10 Settings(21)

• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Stack blacklist monitor notifications for X hours
• Inherit Password Protection
• Dark Mode

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• How to buy SMS Credits?
• Do you offer blacklist delisting assistance?
• How can I contact a blacklist’s owners?
• How can I remove or edit the label of multiple monitors at once?
• What payment methods do you accept?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Markdown
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• v2 Set Bulk Report Announcement
• API v3
• API Keys
• Blacklist Check API
• API – Edit Blacklist Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.71 – New front-end design
• v0.9.3 Beta
• v0.9.1 Beta
• v0.8.6 Beta
• Relocating our Moscow monitoring location
• v0.9.57 – Changelog

17 Common Errors(11)

• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR