01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• HipChat Integration
• PushBullet Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Do Not Disturb Schedule
• Blacklist Monitoring Webhook Notifications
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Notice Report Changes
• Monitored Blacklists
• Set rDNS or IP address as Label
• Ignore A Blacklist
• Auto Refresh Timer
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• Schedule Maintenance
• How to whitelist our Uptime Monitoring Nodes in CSF
• Autocomplete Search
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Auto Refresh Timer
• Filter Uptime Monitors

05 Server Monitor(47)

• Install the macOS Server Monitoring Agent
• Server Monitor Agent Settings
• Reboot Required Warning
• Install the HetrixTools Server Monitor Agent
• CloudLinux Data Collection Issues
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page
• Uptime Percentage Period (per status page)
• Incident History
• How to create a beautiful Uptime Status page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Pay via Stripe using Bitcoins
• The Basic Package
• Cancel Order / Downgrade to the Free plan
• Upgrade your plan
• Remove a saved Payment Method

08 White Label(11)

• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Disable Bulk Report Title
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Which Support Desk Is This?

10 Settings(21)

• Sub-Accounts
• Blacklist Monitor Color Indicators
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes
• Close Account
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to edit White Label domain settings?
• I just added Blacklist Monitors, why am I not receiving notifications?
• My IP (or domain) is blacklisted, how do I delist it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why did HetrixTools blacklist my Domain or IP address?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to use the Cron Job Monitor
• How to fill in your Company Info
• Search and Labels
• Adding your IPs to Microsoft Outlook SNDS
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• v2 Set Bulk Report Announcement
• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.33 – Dynamic Delisting Links
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known