01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(42)

• ntfy.sh Notifications
• PushBullet Notifications
• Splunk/VictorOps Integration
• Jira Integration
• PagerDuty Integration
• Default Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Bookmarks
• Add multiple entries at once
• Filter Monitors Based on Recent Changes
• What is the difference between API Calls and API Checks?
• Blacklist Monitors – Summary
• Dedicated Queue

04 Uptime Monitor(74)

• Pinned Uptime Monitors
• How is the uptime percentage calculated in your Uptime Reports
• Pause an Uptime Monitor
• How to whitelist our Uptime Monitoring Nodes in CSF
• How to enable SSL Verification for your Uptime Monitor
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(48)

• Install the HetrixTools Server Monitor Agent
• What data does the Server Monitor Agent collect?
• Enable Server Monitor Agent Debugging
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Accessing Server Monitoring Data
• Run Server Monitor Agent As Root

06 Status Pages(15)

• Incident History
• Add monitors to a Status Page
• Protect your Status Page with a Password
• Add an announcement to your Status Page
• Create Status Page
• How to order Categories

07 Billing(25)

• Cancel Order / Downgrade to the Free plan
• Invoices
• Placing A New Order
• Upgrade your plan
• What Billing Software Is This?
• Why am I being double charged? [PayPal]

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Fixed Header
• Default White Label Landing Page
• Accessing Your White Label Reports

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Live Chat
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope

10 Settings(21)

• Activity Log
• Show monitor labels in your Blacklist Reports
• Sub-Accounts
• Set An Avatar
• Change Password
• Close Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• How to remove a monitored Service from multiple servers?
• Where can I see my Package Limits?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How can I contact a blacklist’s owners?
• How do I access my Blacklist Reports?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• Search and Labels
• How to use the Cron Job Monitor
• The importance of ordering your monitors list
• Delisting your blacklisted IPs

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API Explorer
• API Keys
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• New Server Monitoring Agent Released [v1.05]
• v0.9.8 Beta – Blacklist Check
• v0.9.56 – Changelog
• v0.9.46 – Introducing Invaluement RBLs
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.35 – Domain Blacklist Check

18 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found