01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(40)

• ntfy.sh Notifications
• Webhook Authentication Token
• SMS Notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Server Monitoring Resource Usage Webhook Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• View Blacklist Monitor Changes History
• Monitored Blacklists
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Search Cloud
• Ignore A Blacklist
• Blacklist Monitor Color Indicators

04 Uptime Monitor(71)

• Group Actions – Add/Replace/Remove Private Notes
• Maintenance Mode
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Delete Uptime Monitor
• How to edit Uptime Monitor’s advanced settings
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(44)

• Service Monitoring
• Server Monitoring Agent – Install Templates
• View Running Processes
• Uninstall the HetrixTools Server Monitor Agent
• Server Monitor Agent Settings
• CloudLinux Data Collection Issues

06 Status Pages (Bulk Reports)(14)

• How to order Categories
• How to create a beautiful Uptime Status page
• Incident History
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(24)

• The Basic Package
• Pay via Stripe using your debit or credit card
• Remove a saved Payment Method
• Change Billing Cycle
• Reactivating a Terminated Order
• Upgrade your plan

08 White Label(11)

• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Fixed Header
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View
• We Need Your Feedback
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Activity Log
• Set An Avatar
• Change Password
• Close Account
• Enable Uptime Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• How can I contact a blacklist’s owners?
• Do you offer blacklist delisting assistance?
• How to buy SMS Credits?
• Where can I see my Package Limits?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• How to use the Cron Job Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• v0.9.57 – Changelog
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.56 – Changelog
• v0.9.68 – Changelog

17 Common Errors(8)

• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)