01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(42)

• Discord Integration
• SMS Credits
• Server Monitoring Resource Usage Webhook Notifications
• How do Contact Lists work?
• Opsgenie Integration
• Telegram Integration – Channel Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Search Cloud
• Sorting Blacklist Monitors
• Dedicated Queue
• Autocomplete Search
• Show Only Blacklisted

04 Uptime Monitor(74)

• Filter Uptime Monitors Based on Current Warning Status
• Add extra monitors to your order
• Add a Website Uptime Monitor
• Domain Expiration Date Appears Incorrect
• Group Actions – Add/Replace/Remove Private Notes
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

05 Server Monitor(48)

• Why isn’t my network usage being collected?
• Filter Uptime Monitors Based on Current Warning Status
• Uninstall the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Reboot Required Warning
• CloudLinux Data Collection Issues

06 Status Pages(15)

• Incident History
• Add monitors to a Status Page
• Remove monitors from a Status Page
• Create Status Page
• Create a Status Page using Group Actions
• Add an announcement to your Status Page

07 Billing(25)

• Change Billing Cycle
• What Billing Software Is This?
• The Basic Package
• Suspension/Termination
• Upgrade/Downgrade
• Turn on/off automatic payments

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Add A White Label Domain Name
• Fixed Header
• Configure White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Ticket View
• Viewing Your Tickets
• We Need Your Feedback
• API Key Scope

10 Settings(21)

• Close Account
• Sub-Account – Switch Account
• Timezone
• Blacklist monitor change notification threshold
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What is Uptime Monitoring?
• Can I have multiple HetrixTools accounts?
• How do blacklist notifications work? When do I get notified?
• Do you offer custom packages?
• Why should I blacklist check & blacklist monitor my IPs?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• Use Private Notes to tag your Uptime Monitors
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys
• v3 API
• Using the API Relay
• Blacklist Check API
• API Explorer

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.73 – New Server Monitor Alerts
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• Introducing Phone Call Notifications
• v0.9.51 – Changelog

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)