01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(42)

• Opsgenie Integration
• Do Not Disturb Schedule
• Webhook Authentication Token
• Low SMS Credit Warnings
• Mattermost Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Notice Report Changes
• Configure Microsoft SNDS Monitoring
• Search Blacklist Monitors
• Meet The Interface
• Blacklist Monitor Report
• Blacklist Monitors Actions

04 Uptime Monitor(74)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Location Fail Log
• Difference between Location Fail Log and Network Diagnostics
• Repeated Alerts
• Categories
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(48)

• Enable Server Monitor Agent Debugging
• Using the Server Monitoring Relay
• HDD/SSD/NVMe Drive Health Monitor
• Set Resource Usage Warnings
• Debug Mode – Linux Agent
• ZFS Health Monitoring

06 Status Pages(15)

• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Protect your Status Page with a Password
• Incident History

07 Billing(25)

• Upgrade/Downgrade
• Partial/Full White Label
• Add a new Payment Method
• What Billing Software Is This?
• Reactivating a Terminated Order
• Turn on/off automatic payments

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Live Chat
• We Need Your Feedback
• Which Support Desk Is This?
• Ticket View
• Opening A Ticket
• In-House Support

10 Settings(21)

• Sub-Accounts Access Levels
• Blacklist monitor change notification threshold
• Set An Avatar
• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• My IP (or domain) is blacklisted, how do I delist it?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why should I blacklist check & blacklist monitor my IPs?
• How are your Uptime Monitoring statistics calculated?
• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Blacklist Reports?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• API – Delete Uptime Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.70 – Changelog
• v0.9.36 – Timezone
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled