01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Create A Contact List
• Webhook Authentication Token
• PushBullet Notifications
• Do Not Disturb Schedule
• Phone call notifications
• Remove entry from Contact List

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Search Blacklist Monitors
• How to delete entire IP block from Blacklist Monitoring
• Dedicated Queue
• Autocomplete Search
• Add extra monitors to your order

04 Uptime Monitor(73)

• Advanced Metrics For Website Uptime Monitors
• Repeated Alerts
• Here’s how Maintenance Mode affects your Uptime Reports
• Avoid PING False Positives
• How to change Contact List
• Delete Uptime Monitor

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Set Resource Usage Warnings
• Reboot Required Warning
• Server Monitor Color Indicators
• Server Monitoring Agent – Install Templates
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• How to create a beautiful Uptime Status page
• How to order Categories
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Incident History

07 Billing(24)

• Pay via Stripe using Bitcoins
• Creating and Canceling Stripe Subscriptions
• Add a new Payment Method
• Remove a saved Payment Method
• Reactivating a Terminated Order
• Generate Early Invoice

08 White Label(11)

• Default White Label Landing Page
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• API Keys Access
• Live Chat
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Timezone
• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Sub-Accounts
• Blacklist Monitor Color Indicators
• Dark Mode

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How long until my Domain or IP address is delisted?
• Why don’t you host your own Status Page?
• How to edit White Label domain settings?
• How do I access my Uptime Reports?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Markdown
• How to use Quick PING
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• v1 Server Stats
• API Explorer
• API – Add Blacklist Monitor
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.59 – Changelog
• HetrixTools Documentation
• v0.9.15 Beta – bad.psky.me RBL added
• Affiliate Program changes starting with 1st of December 2016
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.58 – Changelog

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)