01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(42)

• Default Contact List
• SIGNL4 Integration
• How to group HetrixTools notifications using ilert
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Mattermost Integration
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Blacklist Monitors – Summary
• Monitored Blacklists
• Queue Priority
• Export as Text
• Show Only Blacklisted

04 Uptime Monitor(74)

• Filter Uptime Monitors
• Difference between Location Fail Log and Network Diagnostics
• Add a Cron Job Monitor (Heartbeat Monitor)
• Meet The Interface
• How is the uptime percentage calculated in your Uptime Reports
• Uptime Monitoring – WebSnapshots

05 Server Monitor(48)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Where do I find the SID (Server Monitor ID)?
• Uninstall the HetrixTools Server Monitor Agent
• Reboot Required Warning
• Set Resource Usage Warnings
• Using the Server Monitoring Relay

06 Status Pages(15)

• How to order Categories
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Create Status Page
• Protect your Status Page with a Password
• Delete a Status Page

07 Billing(25)

• What Billing Software Is This?
• Suspension/Termination
• Add extra monitors to your order
• Add a new Payment Method
• Pay invoice via Stripe Checkout
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Configure White Label Reports
• Partial/Full White Label
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• In-House Support
• API Key Scope
• We Need Your Feedback
• Disable Bulk Report Title
• Live Chat

10 Settings(21)

• Inherit Password Protection
• Account Settings
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Close Account
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer Bulk Blacklist Check?
• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Search and Labels
• How to fill in your Company Info
• Enable automated data access for your Microsoft Outlook SNDS account
• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Get Server Agent ID (SID)
• v2 Set Bulk Report Announcement
• Using the API Relay
• v1 Server Stats
• API – Delete Uptime Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.39 – WebHook Notifications
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.73 – New Server Monitor Alerts
• v0.9.35 – Domain Blacklist Check
• v0.9.44 – Sub-Accounts
• Changes in our Uptime Webhook Notifications

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR