01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status

02 Contact Lists(40)

• Microsoft Teams Integration
• Opsgenie Integration
• Phone call notifications
• Uptime Monitoring Webhook Notifications
• Discord Integration
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• Blacklist Monitor Report
• Search Cloud
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Dedicated Queue
• Add A Domain Name

04 Uptime Monitor(73)

• Domain Expiration Date Appears Incorrect
• Schedule Recurring Maintenance
• Alert Only After X Minutes Of Downtime
• Filter Uptime Monitors
• How do we perform Uptime Monitoring network changes
• How to order Categories

05 Server Monitor(46)

• View Running Processes
• Server Monitor Color Indicators
• Server Monitor Agent Settings
• Install the macOS Server Monitoring Agent
• Software RAID Monitoring
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Incident History
• Remove monitors from a Status Page
• Add monitors to a Status Page
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page

07 Billing(24)

• Add a new Payment Method
• Cancel Order / Downgrade to the Free plan
• Account Credit
• How to receive Billing emails on a different address
• Creating and Canceling Stripe Subscriptions
• Invoices

08 White Label(11)

• Add A White Label Domain Name
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Default White Label Landing Page
• Configure White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• In-House Support
• Ticket View
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Timezone
• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode
• Uptime Percentage Period (account-wide)
• Change Password
• Inherit Password Protection

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How can I remove or edit the label of multiple monitors at once?
• What is Uptime Monitoring?
• Do you offer blacklist delisting assistance?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• Filter Based On RBL
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• v2 Set Bulk Report Announcement
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• Understanding our APIs
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.60 – Low SMS Credit Warnings
• Windows Server Monitoring Agent v2
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs

17 Common Errors(10)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known