01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Top Notifications
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(40)

• Splunk/VictorOps Integration
• Low SMS Credit Warnings
• How to ping a User or Role in your Discord notifications
• Server Monitoring Resource Usage Webhook Notifications
• HipChat Integration
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Blacklist Monitor Report
• Show Only Blacklisted
• Initiate Manual Blacklist Check
• Blacklist Monitoring Webhook Notifications
• Search Cloud

04 Uptime Monitor(74)

• SSL Certificate Expiration Date Monitoring
• Uptime Monitoring Webhook Notifications
• Pause an Uptime Monitor
• Add a SMTP Monitor
• How to enable SSL Verification for your Uptime Monitor
• Add a Server Agent Monitor (Heartbeat Monitor)

05 Server Monitor(47)

• Server Monitor Agent Settings
• Filter Uptime Monitors Based on Current Warning Status
• Using the Server Monitoring Relay
• Install the HetrixTools Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?
• Accessing Server Monitoring Data

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password
• Incident History
• Create a Status Page using Group Actions

07 Billing(24)

• Turn on/off automatic payments
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan
• How to receive Billing emails on a different address
• Creating and Canceling Stripe Subscriptions
• Pay via Stripe using Bitcoins

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Configure White Label Reports
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• In-House Support
• Viewing Your Tickets
• Which Support Desk Is This?
• Opening A Ticket

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Close Account
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• How do I access my Uptime Reports?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why did HetrixTools blacklist my Domain or IP address?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• v1 Server Stats
• v2 Set Bulk Report Announcement
• API Keys
• API – Delete Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.38 – Categories
• v0.9.8 Beta – Blacklist Check
• v0.8.7 Beta
• v0.8.4 Beta
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.44 – Sub-Accounts

17 Common Errors(11)

• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small