01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity

02 Contact Lists(42)

• PushBullet Notifications
• SMS Notification Examples
• Uptime Monitoring Webhook Notifications
• Phone call notifications
• Microsoft Teams Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Filter Based On RBLs
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Monitored Blacklists
• Blacklist Monitor Report
• Blacklist Monitors Actions
• Show Only Blacklisted

04 Uptime Monitor(74)

• Schedule Maintenance
• Pagination & Monitors/Page
• How to edit Uptime Monitor’s advanced settings
• Group Actions
• Pause an Uptime Monitor
• Domain Expiration Date Appears Incorrect

05 Server Monitor(48)

• Using the Server Monitoring Relay
• CPU Temperature Monitoring
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Install the HetrixTools Server Monitor Agent
• Software RAID Monitoring
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages(15)

• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Delete a Status Page
• How to order Categories
• Categories

07 Billing(25)

• Why am I being double charged? [PayPal]
• The Basic Package
• Pay via Stripe using Bitcoins
• Remove a saved Payment Method
• Add a new Payment Method
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Partial/Full White Label
• White Label is not package exclusive
• Configure White Label Reports
• Add A White Label Domain Name
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• Disable Bulk Report Title
• API Key Scope
• We Need Your Feedback
• Which Support Desk Is This?
• Opening A Ticket
• Ticket View

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password
• Sub-Account – Switch Account
• Timezone
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• My IP (or domain) is blacklisted, how do I delist it?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What payment methods do you accept?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL
• Markdown
• Debugging the issues which caused your downtime
• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor
• Understanding API Limits
• API Explorer
• v1 Get Server Agent ID (SID)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• Windows Server Monitoring Agent v2
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• Schedule Recurring Maintenance
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled