01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• Zenduty Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Create A Contact List
• Telegram Integration – Channel Notifications
• Google Chat Integration
• Microsoft Teams Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Select multiple monitors at once with SHIFT+Click
• Meet The Interface
• Bookmarks
• Auto Refresh Timer
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(73)

• Website Uptime Monitoring – Accepted HTTP Codes
• Uptime Monitoring IP Addresses
• Uptime Monitoring Webhook Notifications
• Categories
• Repeated Alerts
• Domain Expiration Monitoring

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?
• Why isn’t my network usage being collected?
• Misconfigured Network Interface Name
• Server Monitor Agent Requirements & Compatibility
• Outgoing PING

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Create a Status Page using Group Actions
• Create Status Page
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page

07 Billing(24)

• Suspension/Termination
• Pay via Stripe using your debit or credit card
• Add extra monitors to your order
• Turn on/off automatic payments
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Accessing Your White Label Reports
• Partial/Full White Label
• White Label is not package exclusive

09 Support(10)

• We Need Your Feedback
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Sub-Accounts Access Levels
• Timezone
• Blacklist Monitor Color Indicators
• Filter Monitors Based on Recent Changes
• Close Account

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• Where can I see my Package Limits?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer custom packages?
• How many uptime monitoring locations should I select?
• How can I contact a blacklist’s owners?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• How to track your uptime using HetrixTools
• Search and Labels
• How to use Quick PING
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Get Server Agent ID (SID)
• API Keys
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.63 – Telegram Integration
• v0.9.44 – Sub-Accounts
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.8.6 Beta
• Schedule Recurring Maintenance
• v0.9.6 Beta – Uptime Monitoring

17 Common Errors(10)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled