01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• SMS Notification Examples
• HipChat Integration
• Splunk/VictorOps Integration
• Opsgenie Integration
• Microsoft Teams Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add extra monitors to your order
• Difference between Microsoft SNDS Lists on HetrixTools
• Export as Text
• What is the difference between API Calls and API Checks?
• Add multiple entries at once
• Change Blacklist Monitor Label

04 Uptime Monitor(71)

• Maximize Workspace
• Private/Public Uptime Reports
• Pagination & Monitors/Page
• Repeated Alerts
• How to edit Uptime Monitor’s advanced settings
• Add a SMTP Monitor

05 Server Monitor(46)

• Server Agent – Custom Variables
• Misconfigured Network Interface Name
• Server Monitor Agent Settings
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Reboot Required Warning
• View Running Processes

06 Status Pages (Bulk Reports)(14)

• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Create Status Page
• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Add monitors to a Status Page

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Add extra monitors to your order
• Add a new Payment Method
• Suspension/Termination
• Pay via Stripe using your debit or credit card
• Reactivating a Terminated Order

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Add A White Label Domain Name

09 Support(10)

• Live Chat
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Which Support Desk Is This?
• API Keys Access

10 Settings(21)

• Timezone
• Account Settings
• Set An Avatar
• Dark Mode
• Filter Monitors Based on Recent Changes
• Uptime percentage calculation

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• Why don’t you host your own Status Page?
• How to edit White Label domain settings?
• How to remove a monitored Service from multiple servers?
• What to do after following the Delist links?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• How to track your uptime using HetrixTools
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.74 – Server Monitoring – Running Processes
• v0.9.35 – Domain Blacklist Check
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.59 – Changelog
• v0.9.70 – Changelog
• HetrixTools Documentation

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)