01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• Splunk/VictorOps Integration
• SMS Credits
• Remove entry from Contact List
• Phone call notifications
• Uptime Monitoring Webhook Notifications
• RocketChat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Color Indicators
• How to delete entire IP block from Blacklist Monitoring
• Search Blacklist Monitors
• Daily/Weekly Blacklist Monitoring Reports
• Add An IP Range
• Dedicated Queue

04 Uptime Monitor(73)

• Autocomplete Search
• Here’s how Maintenance Mode affects your Uptime Reports
• Domain Expiration Monitoring
• Advanced Metrics For Website Uptime Monitors
• Enable Uptime Monitor Plain Text Email Notifications
• Location Fails Warning

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Set Resource Usage Warnings
• Debug Mode – Windows Agent
• Install the macOS Server Monitoring Agent
• Configure CPU Temperature Warnings
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Add an announcement to your Status Page
• Categories
• Create Status Page
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Upgrade your plan
• Upgrade/Downgrade

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Configure White Label Reports
• Default White Label Landing Page

09 Support(10)

• Live Chat
• Ticket View
• Viewing Your Tickets
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?

10 Settings(21)

• Enable/Disable multiple logins into your account
• Account Settings
• Set An Avatar
• Dark Mode
• Sub-Accounts Access Levels
• Timezone

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer free trials?
• What payment methods do you accept?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How can I remove or edit the label of multiple monitors at once?
• How do blacklist notifications work? When do I get notified?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to track your uptime using HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• Using the API Relay
• Understanding our APIs
• API – Edit Blacklist Monitor
• Blacklist Check API
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.70 – Changelog
• v0.9.39 – WebHook Notifications
• v0.9.15 Beta – bad.psky.me RBL added
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.36 – Timezone
• v0.9.16 Beta – (Non White Label) Public Reports Facelift

17 Common Errors(10)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small