01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Live Queue Status

02 Contact Lists(40)

• Remove entry from Contact List
• Opsgenie Integration
• ilert Integration
• SMS Credits
• ntfy.sh Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Meet The Interface
• Set rDNS or IP address as Label
• Blacklist Monitor Report
• Dedicated Queue
• Search Cloud
• View Blacklist Monitor Changes History

04 Uptime Monitor(73)

• Domain Expiration Monitoring
• Add a Website Uptime Monitor
• Group Actions
• How to whitelist our Uptime Monitoring Nodes in CSF
• Difference between Location Fail Log and Network Diagnostics
• SSL Monitoring

05 Server Monitor(46)

• Using the Server Monitoring Relay
• Debug Mode – Linux Agent
• Server Monitor Agent Requirements & Compatibility
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• How to install S.M.A.R.T. (smartmontools) on your server
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Add monitors to a Status Page
• Categories
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Invoices
• Account Credit
• Generate Early Invoice
• What Billing Software Is This?
• Turn on/off automatic payments

08 White Label(11)

• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Default White Label Landing Page

09 Support(10)

• Live Chat
• API Keys Access
• Which Support Desk Is This?
• Disable Bulk Report Title
• In-House Support
• Opening A Ticket

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Close Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• My IP (or domain) is blacklisted, how do I delist it?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Do you offer custom packages?
• Why should I blacklist check & blacklist monitor my IPs?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• The importance of ordering your monitors list
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• Understanding API Limits
• v1 Get Server Agent ID (SID)
• API Uptime Monitor Maintenance Mode
• API – Delete Blacklist Monitor
• Using the API Relay

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.60 – Low SMS Credit Warnings
• v0.9.65 – Changelog
• v0.9.70 – Changelog
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• Multiple White Label Domains

17 Common Errors(10)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known