01 Getting Started(7)

• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Top Notifications
• Quick Whois Search
• Account Dashboard

02 Contact Lists(40)

• Phone call notifications
• Do Not Disturb Schedule
• RocketChat Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Mattermost Integration
• Telegram Integration – Group Notifications – Send Message to Topic

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• View Blacklist Monitor Changes History
• Blacklist Monitors Actions
• Difference between Microsoft SNDS Lists on HetrixTools
• Blacklist Monitor Report
• Maximize Workspace

04 Uptime Monitor(71)

• Meet The Interface
• Add a Website Uptime Monitor
• Nameserver Monitoring
• Filter Uptime Monitors Based on Current Warning Status
• Sorting Uptime Monitors
• Uptime Monitoring Nodes Status

05 Server Monitor(46)

• How to install S.M.A.R.T. (smartmontools) on your server
• Reboot Required Warning
• What to do if the Server Monitoring Agent isn’t sending any data?
• CPU Temperature Monitoring
• Misconfigured Network Interface Name
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(14)

• How to create a beautiful Uptime Status page
• Categories
• Create Status Page
• Incident History
• Protect your Status Page with a Password
• Create a Status Page using Group Actions

07 Billing(24)

• Your Orders/Services
• The Basic Package
• Invoices
• Upgrade/Downgrade
• Paying an Invoice with Account Credit
• Reactivating a Terminated Order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• Viewing Your Tickets
• We Need Your Feedback
• API Keys Access
• In-House Support
• Ticket View

10 Settings(21)

• Set An Avatar
• Sub-Account – Switch Account
• Blacklist Monitor Color Indicators
• Close Account
• Sub-Accounts
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Where can I see my Package Limits?
• Why should I blacklist check & blacklist monitor my IPs?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What is Uptime Monitoring?
• How long until my Domain or IP address is delisted?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Search and Labels
• How to use Quick PING
• Filter Based On RBL
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• Using the API Relay
• v2 List Blacklist Monitors
• v2 Set Bulk Report Announcement
• Understanding API Limits

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.35 – Domain Blacklist Check
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.8r1 Beta
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.8.4 Beta

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled