01 Getting Started(7)

• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search

02 Contact Lists(42)

• Splunk/VictorOps Integration
• How do Contact Lists work?
• ilert Integration
• Mattermost Integration
• Default Contact List
• RocketChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Export as Text
• Filter Monitors Based on Recent Changes
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Ignore A Blacklist
• Add extra monitors to your order

04 Uptime Monitor(74)

• Location Fail Log
• Advanced Metrics For Website Uptime Monitors
• Edit Uptime Monitor
• Avoid Getting Our IPs Blocked
• Group Actions
• Add extra monitors to your order

05 Server Monitor(47)

• Server Agent – Custom Variables
• Debug Mode – Linux Agent
• Service Monitoring
• Debug Mode – Windows Agent
• Install the macOS Server Monitoring Agent
• Where do I find the SID (Server Monitor ID)?

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• Add an announcement to your Status Page
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• Protect your Status Page with a Password

07 Billing(24)

• Add a new Payment Method
• Turn on/off automatic payments
• How to receive Billing emails on a different address
• Placing A New Order
• Remove a saved Payment Method
• Why am I being double charged? [PayPal]

08 White Label(11)

• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• Default White Label Landing Page

09 Support(10)

• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Live Chat
• Opening A Ticket
• Ticket View

10 Settings(21)

• Enable/Disable multiple logins into your account
• Set An Avatar
• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why should I blacklist check & blacklist monitor my IPs?
• Can I have multiple HetrixTools accounts?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How are your Uptime Monitoring statistics calculated?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• Filter Based On RBL
• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• How to use Quick PING
• Search and Labels

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API Explorer
• API v3
• Blacklist Check API
• API – Edit Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.31 – Enhanced Maintenance Mode
• v0.9.45 – 6 New Uptime Monitoring Locations
• v0.9.73 – New Server Monitor Alerts
• v0.9.63 – Telegram Integration
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.33 – Dynamic Delisting Links

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small