01 Getting Started(7)

• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Top Notifications

02 Contact Lists(40)

• Webhook Authentication Token
• Mattermost Integration
• ilert Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Pushover Notifications
• How to enable Telegram Topics

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Group Actions
• Auto Refresh Timer
• Show Only Blacklisted
• Maximize Workspace
• View Blacklist Monitor Changes History
• Add extra monitors to your order

04 Uptime Monitor(73)

• Categories
• Filter Uptime Monitors Based on Current Warning Status
• Website Uptime Monitoring – Accepted HTTP Codes
• Auto Refresh Timer
• SSL Certificate Expiration Date Monitoring
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages

05 Server Monitor(46)

• Enable Server Monitor Agent Debugging
• Why isn’t my network usage being collected?
• Server Monitoring Agent – Install Templates
• Configure CPU Temperature Warnings
• Software RAID Monitoring
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)

07 Billing(24)

• Turn on/off automatic payments
• Your Orders/Services
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Generate Early Invoice
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure White Label Reports
• Partial/Full White Label
• SSL Error Accessing White Label Report

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• We Need Your Feedback
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View

10 Settings(21)

• Set An Avatar
• Blacklist monitor change notification threshold
• Sub-Accounts
• Enable Blacklist Monitor Plain Text Email Notifications
• Close Account
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• What payment methods do you accept?
• How to remove a monitored Service from multiple servers?
• Do you offer Bulk Blacklist Check?
• Do you offer custom packages?
• How to edit White Label domain settings?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• Search and Labels
• Filter Based On RBL
• How to use the Cron Job Monitor
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• UCEPROTECT-Level3
• v0.9.54 – Changelog
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)