01 Getting Started(7)

• Live Queue Status
• Live Detected Outages
• Say NO To Pageloads
• Top Notifications
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(39)

• HipChat Integration
• Telegram Integration – Channel Notifications
• Phone call notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• How do Contact Lists work?
• SMS Notifications

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitors Actions
• Delete Multiple Blacklist Monitors
• Sorting Blacklist Monitors
• Block View
• Autocomplete Search

04 Uptime Monitor(71)

• Group Actions
• How to edit Uptime Monitor’s advanced settings
• Quick PING
• Edit Uptime Monitor
• Reset Uptime Monitor History
• Maintenance Mode

05 Server Monitor(43)

• CloudLinux Data Collection Issues
• Server Monitor Agent Requirements & Compatibility
• How to install S.M.A.R.T. (smartmontools) on your server
• Misconfigured Network Interface Name (PHP Agent)
• Outgoing PING
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• How to order Categories

07 Billing(24)

• Add extra monitors to your order
• Add a new Payment Method
• Turn on/off automatic payments
• The Basic Package
• Generate Early Invoice
• Why am I being double charged? [PayPal]

08 White Label(11)

• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Add A White Label Domain Name
• Configure White Label Reports
• White Label is not package exclusive

09 Support(10)

• In-House Support
• Live Chat
• API Keys Access
• We Need Your Feedback
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Enable/Disable multiple logins into your account
• Set An Avatar
• Dark Mode
• Default Reports Per Page For Bulk Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• How to buy SMS Credits?
• My blacklist monitors check-up time is too much apart. What to do?
• How to remove a monitored Service from multiple servers?
• mxtoolbox alternative?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Adding your IPs to Microsoft Outlook SNDS
• Markdown
• Debugging the issues which caused your downtime
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• v1 Server Stats
• API Keys
• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.7 Beta
• v0.9.73 – New Server Monitor Alerts
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.8.2 Beta

17 Common Errors(8)

• Error 0: keyword not found
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)