• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Top Notifications
  • Quick Whois Search
  • Say NO To Pageloads
  • Live Queue Status
  • Live Detected Outages
  • Account Dashboard

02 Contact Lists(40)

  • Create A Contact List
  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • Telegram Integration – Channel Notifications
  • How do Contact Lists work?
  • Zenduty Integration
  • Default Contact List

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Change Blacklist Monitor Label
  • Show Only Blacklisted
  • Daily/Weekly Blacklist Monitoring Reports
  • Blacklist Monitor Color Indicators
  • Add multiple entries at once
  • Group Actions

04 Uptime Monitor(72)

  • Pagination & Monitors/Page
  • How to edit Uptime Monitor’s advanced settings
  • Domain Expiration Date Appears Incorrect
  • Quick PING
  • How to enable SSL Verification for your Uptime Monitor
  • Delete Uptime Monitor

05 Server Monitor(46)

  • Resource Usage Privacy
  • Misconfigured Network Interface Name (PHP Agent)
  • Configure CPU Temperature Warnings
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • What is Server Monitoring?
  • Software RAID Monitoring

06 Status Pages (Bulk Reports)(14)

  • How to order Categories
  • Create Status Page
  • Embed Status Page On WHMCS Network Status
  • Create a Status Page using Group Actions
  • How to remove Incident from Status Page
  • Protect your Status Page with a Password

07 Billing(24)

  • What Billing Software Is This?
  • Reactivating a Terminated Order
  • How to receive Billing emails on a different address
  • Turn on/off automatic payments
  • Pay via Stripe using Bitcoins
  • Partial/Full White Label

08 White Label(11)

  • White Label is not package exclusive
  • Add A White Label Domain Name
  • Configure DNS settings for your White Label Domain
  • Embed White Label Status Pages and Reports
  • Default White Label Landing Page
  • Configure White Label Reports

09 Support(10)

  • We Need Your Feedback
  • Disable Bulk Report Title
  • Live Chat
  • Viewing Your Tickets
  • Which Support Desk Is This?
  • Ticket View

10 Settings(21)

  • Uptime percentage calculation
  • Sub-Accounts Access Levels
  • Default Reports Per Page For Bulk Reports
  • Change Password
  • Sub-Account – Switch Account
  • Enable/Disable multiple logins into your account

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Affiliate Dashboard
  • Withdraw Earnings
  • Earnings Calculator
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Why don’t you host your own Status Page?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • My IP (or domain) is blacklisted, how do I delist it?
  • Why is Uptime Monitoring so important? Why should I do it?
  • Where can I see my Package Limits?
  • How do I access my Blacklist Reports?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Search and Labels
  • How to track your uptime using HetrixTools
  • How to fill in your Company Info
  • The importance of ordering your monitors list
  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to use the Cron Job Monitor

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • API Uptime Monitor Maintenance Mode
  • API Keys
  • Using the API Relay
  • Blacklist Check Credits (also known as API Checks)
  • API – Edit Blacklist Monitor
  • API – Delete Uptime Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.71 – New front-end design
  • v0.9.35 – Domain Blacklist Check
  • v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
  • v0.9.58 – Changelog
  • v0.9.77 – Server Agent Monitor
  • Windows Server Monitoring Agent v2

17 Common Errors(8)

  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 0: keyword not found
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

Popular Articles

  • OneClick Maintenance Mode
  • How to remove your IP from the Outlook blacklist
  • Location Fail Log
  • Network Diagnostics
  • How to remove your IP from the Comcast blacklist
  • Avoid PING False Positives
  • Add monitors to a Status Page
  • Default White Label Landing Page
  • Uptime Monitoring IP Addresses
  • Blacklist Check API
  • How to ping a User or Role in your Discord notifications
  • Block View
  • How to set up a White Label Domain or Subdomain
  • Discord Integration
  • How to create a beautiful Uptime Status page