01 Getting Started(7)

• Quick Whois Search
• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• SMS Notification Examples
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Telegram Integration – Channel Notifications
• Webhook Authentication Token
• Google Chat Integration
• Opsgenie Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add extra monitors to your order
• View further blacklisting details in your reports
• View Blacklist Monitor Changes History
• Set rDNS or IP address as Label
• Export as Text
• Change Blacklist Monitor Label

04 Uptime Monitor(73)

• Uptime Monitoring Nodes Status
• Select multiple monitors at once with SHIFT+Click
• Add a SMTP Monitor
• SSL Certificate Expiration Date Monitoring
• How to order Categories
• Group Actions – Add/Replace/Remove Private Notes

05 Server Monitor(46)

• Installing the Windows Server Monitoring Agent
• Service Monitoring
• Why isn’t my network usage being collected?
• Misconfigured Network Interface Name
• Outgoing PING
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Categories
• Protect your Status Page with a Password
• How to order Categories
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page

07 Billing(24)

• Upgrade your plan
• Account Credit
• Placing A New Order
• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Fixed Header
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• White Label is not package exclusive

09 Support(10)

• In-House Support
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Live Chat
• API Keys Access

10 Settings(21)

• Blacklist Monitor Color Indicators
• Uptime Percentage Period (account-wide)
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Activity Log
• Dark Mode

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• How do I access my Uptime Reports?
• How to remove a monitored Service from multiple servers?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• My IP (or domain) is blacklisted, how do I delist it?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• Search and Labels
• Delisting your blacklisted IPs
• How to set up Keyword Monitoring

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8 Beta – Blacklist Check
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• HetrixTools Documentation
• ‘Featured Clients’ on our website
• v0.9.50 – Changelog
• v0.9.77 – Server Agent Monitor

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known