01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Top Notifications

02 Contact Lists(42)

• SMS Credits
• Uptime Monitoring Webhook Notifications
• Telegram Integration – Group Notifications
• SIGNL4 Integration
• How to enable Telegram Topics
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Add extra monitors to your order
• Ignore A Blacklist
• Add An IP Range
• Block View
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(74)

• Uptime Monitors Actions
• Nameserver Monitoring
• Add a PING/Service Uptime Monitor
• Schedule Recurring Maintenance
• Quick PING
• Show Monitored Target In Uptime Reports

05 Server Monitor(48)

• Why isn’t my network usage being collected?
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Server Agent – Custom Variables
• ZFS Health Monitoring
• Outgoing PING

06 Status Pages(15)

• How to remove Incident from Status Page
• Delete a Status Page
• Create a Status Page using Group Actions
• Create Status Page
• Protect your Status Page with a Password
• Remove monitors from a Status Page

07 Billing(25)

• Suspension/Termination
• Cancel Order / Downgrade to the Free plan
• Reactivating a Terminated Order
• Pay via Stripe using Bitcoins
• Add a new Payment Method
• Turn on/off automatic payments

08 White Label(11)

• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Add A White Label Domain Name
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• Opening A Ticket
• In-House Support
• Viewing Your Tickets
• We Need Your Feedback
• API Key Scope
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts Access Levels
• Timezone
• Set An Avatar
• Uptime Percentage Period (account-wide)
• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Pingdom Alternative
• Where can I see my Package Limits?
• How long until my Domain or IP address is delisted?
• Why don’t you host your own Status Page?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Does your Uptime Monitor check from all of the locations simultaneously?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Markdown
• How to set up Keyword Monitoring
• The importance of ordering your monitors list
• Search and Labels
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Edit Blacklist Monitor
• API Keys
• Understanding our APIs
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.39 – WebHook Notifications
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• New Server Monitoring Agent Released [v1.05]
• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small