01 Getting Started(7)

• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Top Notifications
• Live Queue Status

02 Contact Lists(40)

• ilert Integration
• Twitter Direct Message Notifications
• Low SMS Credit Warnings
• Do Not Disturb Schedule
• Telegram Integration – Channel Notifications
• SMS Credits

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Meet The Interface
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Add An IP Block
• Blacklist Monitor Report
• Select multiple monitors at once with SHIFT+Click
• Enable Blacklist Monitor Plain Text Email Notifications

04 Uptime Monitor(71)

• Filter Uptime Monitors
• Private/Public Uptime Reports
• Maintenance Mode
• Uptime Monitoring Webhook Notifications
• Edit Uptime Monitor
• Add private notes to your Uptime Monitors

05 Server Monitor(46)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Server Monitor Agent Requirements & Compatibility
• Server Monitor Color Indicators
• What is Server Monitoring?
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Installing the Windows Server Monitoring Agent

06 Status Pages (Bulk Reports)(14)

• Create Status Page
• Remove monitors from a Status Page
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• How to order Categories

07 Billing(24)

• Placing A New Order
• Creating and Canceling Stripe Subscriptions
• Invoices
• Cancel Order / Downgrade to the Free plan
• Account Credit
• Remove a saved Payment Method

08 White Label(11)

• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Default White Label Landing Page
• SSL Error Accessing White Label Report

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Viewing Your Tickets
• API Keys Access
• Ticket View
• Opening A Ticket

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Activity Log
• Close Account
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to do a Blacklist Check?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• How to buy SMS Credits?
• Do you offer blacklist delisting assistance?
• Do you offer free trials?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• How to fill in your Company Info
• How to use the Cron Job Monitor
• Uptime Monitoring For Display
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v1 Server Stats
• API – Edit Blacklist Monitor
• API v3
• Understanding API Limits
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• SMS Credits Price Reduction
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.57 – Changelog
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.25 Beta – dnsrbl.org RBL added

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled