01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(24)

• VictorOps Integration
• Mattermost Integration
• Discord Integration
• Telegram Integration
• Blacklist Monitoring Webhook Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Add A Domain Name
• Add multiple entries at once
• Paid vs. Free – Blacklist Monitoring Email Reports
• Select multiple monitors at once with SHIFT+Click
• Autocomplete Search
• Monitored Blacklists

04 Uptime Monitor(56)

• Categories
• Delete Uptime Monitor
• Schedule Maintenance
• Uptime Monitoring IP Addresses
• Nameserver Monitoring
• Uptime Monitor Report

05 Server Monitor(33)

• Misconfigured Network Interface Name
• Install the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Server Monitoring Resource Usage Webhook Notifications
• Resource Usage Privacy
• Service Monitoring

06 Status Pages (Bulk Reports)(10)

• Add monitors to a Status Page
• How to order Categories
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Remove Monitors From Bulk Reports
• Create Status Page

07 Billing(20)

• Pay via Stripe using Bitcoins
• Creating and Canceling Stripe Subscriptions
• Change Billing Cycle
• Your Orders/Services
• Why am I being double charged? [PayPal]
• Invoices

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• In-House Support
• Ticket View
• Live Chat
• We Need Your Feedback
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(19)

• Uptime percentage calculation
• Blacklist Monitor Color Indicators
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(33)

• Why does my Uptime Monitor show as Offline, when it’s actually not?
• mxtoolbox alternative?
• My blacklist monitors check-up time is too much apart. What to do?
• Where can I see my Package Limits?
• What to do after following the Delist links?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(22)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(8)

• Delisting your blacklisted IPs
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime
• Search and Labels

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(16)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Server Stats
• v2 Set Bulk Report Announcement
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor

16 Announcements(157)

• 15.02 Network Changes(11)

• 16.01 Incidents(45)

• SMS Credits Price Reduction
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.8.3 Beta
• v0.9.61 – Autocomplete Search
• v0.9.71 – New front-end design
• Changes to SMART test warnings and Group Actions