01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(40)

• RocketChat Integration
• Low SMS Credit Warnings
• SIGNL4 Integration
• Opsgenie Integration
• Google Chat Integration
• Telegram Integration – Group Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Export as Text
• Daily/Weekly Blacklist Monitoring Reports
• How to change Contact List
• Auto Refresh Timer
• Filter Based On RBLs
• Set rDNS or IP address as Label

04 Uptime Monitor(74)

• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Categories
• Add private notes to your Uptime Monitors
• Edit Uptime Monitor
• SSL Monitoring
• Reset Uptime Monitor History

05 Server Monitor(47)

• Reboot Required Warning
• Enable Server Monitor Agent Debugging
• Configure CPU Temperature Warnings
• What is Server Monitoring?
• Server Monitor Color Indicators
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Create Status Page
• How to order Categories
• Protect your Status Page with a Password

07 Billing(24)

• Why am I being double charged? [PayPal]
• The Basic Package
• Your Orders/Services
• Pay via Stripe using your debit or credit card
• Upgrade/Downgrade
• Generate Early Invoice

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• In-House Support
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Viewing Your Tickets
• Disable Bulk Report Title

10 Settings(21)

• Dark Mode
• Activity Log
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Blacklist Monitor Color Indicators
• Set An Avatar

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• How are your Uptime Monitoring statistics calculated?
• What to do after following the Delist links?
• My IP (or domain) is blacklisted, how do I delist it?
• Why is Uptime Monitoring so important? Why should I do it?
• How do blacklist notifications work? When do I get notified?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to track your uptime using HetrixTools
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• API – Edit Blacklist Monitor
• API Keys
• API v3
• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.64 – The Basic Package
• Introducing the “Global Status” section in our Uptime Reports
• v0.9.61 – Autocomplete Search
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known