01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Account Dashboard
• Live Queue Status

02 Contact Lists(42)

• RocketChat Integration
• HipChat Integration
• Discord Integration
• Pushover Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• Enable Blacklist Monitor Plain Text Email Notifications
• Bookmarks
• Blacklist Monitors – Summary
• Search Blacklist Monitors
• Notice Report Changes

04 Uptime Monitor(74)

• Categories
• Maximize Workspace
• Reset Uptime Monitor History
• Schedule Maintenance
• Set Domain Expiration Date Manually
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(48)

• View Running Processes
• Filter Uptime Monitors Based on Current Warning Status
• Debug Mode – Windows Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• Installing the Windows Server Monitoring Agent
• Uninstall the HetrixTools Server Monitor Agent

06 Status Pages(15)

• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Create Status Page
• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page

07 Billing(25)

• How to receive Billing emails on a different address
• Add a new Payment Method
• Why am I being double charged? [PayPal]
• Partial/Full White Label
• Change Billing Cycle
• Your Orders/Services

08 White Label(11)

• Default White Label Landing Page
• Partial/Full White Label
• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Fixed Header
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• API Key Scope
• Disable Bulk Report Title
• Ticket View
• We Need Your Feedback

10 Settings(21)

• Activity Log
• Dark Mode
• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Sub-Account – Switch Account
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How to edit White Label domain settings?
• How can I contact a blacklist’s owners?
• How long until my Domain or IP address is delisted?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• The importance of ordering your monitors list
• Debugging the issues which caused your downtime
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Filter Based On RBL
• How to use Quick PING
• Markdown

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 List Blacklist Monitors
• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API
• Understanding API Limits

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.3 Beta
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.51 – Changelog

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR