01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status

02 Contact Lists(40)

• Microsoft Teams Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Remove entry from Contact List
• Telegram Integration – Direct Message Notifications
• Zenduty Integration
• Webhook Authentication Token

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Block
• Daily/Weekly Blacklist Monitoring Reports
• Change Blacklist Monitor Label
• Blacklist Monitor Color Indicators
• Blacklist Monitors Actions
• Dedicated Queue

04 Uptime Monitor(71)

• Network Diagnostics
• Group Actions – Add/Replace/Remove Private Notes
• Import Uptime Monitors from .CSV
• Uptime Monitoring IP Addresses
• Cachebuster
• Show Monitored Target In Uptime Reports

05 Server Monitor(46)

• Debug Mode – Linux Agent
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Why isn’t my network usage being collected?
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(14)

• How to remove Incident from Status Page
• Delete a Status Page
• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Add an announcement to your Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• How to receive Billing emails on a different address
• Change Billing Cycle
• Your Orders/Services
• Reactivating a Terminated Order
• Suspension/Termination
• Add a new Payment Method

08 White Label(11)

• White Label is not package exclusive
• Configure White Label Reports
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports

09 Support(10)

• Live Chat
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• We Need Your Feedback
• API Keys Access

10 Settings(21)

• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels
• Timezone
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What to do after following the Delist links?
• How to do a Blacklist Check?
• What payment methods do you accept?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to track your uptime using HetrixTools
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• How to use Quick PING

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• API – Edit Blacklist Monitor
• API Explorer
• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.63 – Telegram Integration
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled