01 Getting Started(7)

• Live Queue Status
• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• ilert Integration
• Telegram Integration – Direct Message Notifications
• Telegram Integration – Group Notifications
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Blacklist Monitors – Summary
• What is the difference between API Calls and API Checks?
• Difference between Microsoft SNDS Lists on HetrixTools
• Pagination & Monitors/Page
• Change Blacklist Monitor Label

04 Uptime Monitor(74)

• Add private notes to your Uptime Monitors
• Categories
• Uptime Monitoring Nodes Status
• How to change Contact List
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitor Report

05 Server Monitor(47)

• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Uninstall the HetrixTools Server Monitor Agent
• Set Resource Usage Warnings
• Outgoing PING
• What data does the Server Monitor Agent collect?
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• How to remove Incident from Status Page
• Incident History
• Remove monitors from a Status Page
• How to order Categories
• Uptime Percentage Period (per status page)

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• The Basic Package
• Placing A New Order
• Your Orders/Services
• Reactivating a Terminated Order
• Upgrade your plan

08 White Label(11)

• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• Partial/Full White Label
• Add A White Label Domain Name

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• Viewing Your Tickets
• Opening A Ticket
• Disable Bulk Report Title
• API Keys Access

10 Settings(21)

• Uptime Percentage Period (account-wide)
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Dark Mode
• Activity Log
• Timezone

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard

12 F.A.Q.(40)

• Where can I see my Package Limits?
• Why don’t you host your own Status Page?
• How many uptime monitoring locations should I select?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Do you offer free trials?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS
• Enable automated data access for your Microsoft Outlook SNDS account
• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 List Blacklist Monitors
• v1 Server Stats
• Using the API Relay
• API – Delete Uptime Monitor
• Understanding API Limits
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.9.36 – Timezone
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.8r1 Beta
• v0.9.57 – Changelog
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs