01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads

02 Contact Lists(40)

• Slack Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• PagerDuty Integration
• Google Chat Integration
• Pushover Notifications
• How to ping a User or Role in your Discord notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Bookmarks
• Blacklist Monitoring Webhook Notifications
• Blacklist Monitors Actions
• Add multiple entries at once
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Autocomplete Search

04 Uptime Monitor(74)

• Add a PING/Service Uptime Monitor
• How to enable SSL Verification for your Uptime Monitor
• Here’s how Maintenance Mode affects your Uptime Reports
• Import Uptime Monitors from .CSV
• Uptime Monitoring Webhook Notifications
• Uptime Monitoring Nodes Status

05 Server Monitor(47)

• Enable Server Monitor Agent Debugging
• Server Agent – Custom Variables
• Outgoing PING
• What data does the Server Monitor Agent collect?
• CPU Temperature Monitoring
• Misconfigured Network Interface Name

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Embed Status Page On WHMCS Network Status
• How to create a beautiful Uptime Status page
• Add an announcement to your Status Page
• Incident History
• Create Status Page

07 Billing(24)

• Add a new Payment Method
• Placing A New Order
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• The Basic Package
• Partial/Full White Label

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Default White Label Landing Page
• Add A White Label Domain Name

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• We Need Your Feedback
• API Keys Access
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Account Settings
• Set An Avatar
• Sub-Accounts Access Levels
• Timezone
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How to do a Blacklist Check?
• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer blacklist delisting assistance?
• How to edit White Label domain settings?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Delisting your blacklisted IPs
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• v1 Server Stats

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.3 Beta
• v0.9.15 Beta – bad.psky.me RBL added
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.22 Beta – Repeated Alerts
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.8.7 Beta

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)