01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Free Accounts Inactivity

02 Contact Lists(40)

• Slack Integration
• ilert Integration
• Create A Contact List
• Telegram Integration – Direct Message Notifications
• Zenduty Integration
• Server Monitoring Resource Usage Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Difference between Microsoft SNDS Lists on HetrixTools
• Group Actions
• Search Cloud
• What is the difference between API Calls and API Checks?
• Dedicated Queue
• Export as Text

04 Uptime Monitor(72)

• Pagination & Monitors/Page
• Repeated Alerts
• Search Uptime Monitors
• Set Domain Expiration Date Manually
• Edit Uptime Monitor
• Alert Only After X Minutes Of Downtime

05 Server Monitor(46)

• Misconfigured Network Interface Name (PHP Agent)
• How to install S.M.A.R.T. (smartmontools) on your server
• Service Monitoring
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Server Monitoring Agent – Install Templates
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Create a Status Page using Group Actions
• Remove monitors from a Status Page
• Create Status Page
• Categories
• Protect your Status Page with a Password

07 Billing(24)

• Turn on/off automatic payments
• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Account Credit
• Pay via Stripe using Bitcoins
• Partial/Full White Label

08 White Label(11)

• Add A White Label Domain Name
• Accessing Your White Label Reports
• Partial/Full White Label
• Fixed Header
• Configure DNS settings for your White Label Domain
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Ticket View
• API Keys Access
• In-House Support
• Viewing Your Tickets
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts Access Levels
• Show monitor labels in your Blacklist Reports
• Filter Monitors Based on Recent Changes
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• How to buy SMS Credits?
• Why should I blacklist check & blacklist monitor my IPs?
• How do I access my Blacklist Reports?
• Pingdom Alternative
• How can I contact a blacklist’s owners?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• How to use Quick PING
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API v3
• v1 Get Server Agent ID (SID)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Understanding our APIs
• API – Add Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.36 – Timezone
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.8r2 Beta – sorbs.net false positive

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known