01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads

02 Contact Lists(41)

• Splunk/VictorOps Integration
• Telegram Integration – Direct Message Notifications
• Webhook Authentication Token
• Twitter Direct Message Notifications
• Telegram Integration – Group Notifications
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Blacklist Monitor Change History
• Delete Multiple Blacklist Monitors
• Blacklist Monitoring Webhook Notifications
• Add A Domain Name
• Queue Priority

04 Uptime Monitor(74)

• Repeated Alerts
• Uptime Monitor Report
• Edit Uptime Monitor
• Sorting Uptime Monitors
• Uptime Monitoring Nodes Status
• Clone an Uptime Monitor

05 Server Monitor(47)

• Why isn’t my network usage being collected?
• HDD/SSD/NVMe Drive Health Monitor
• Server Agent – Custom Variables
• Server Monitoring Resource Usage Webhook Notifications
• Configure CPU Temperature Warnings
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Create Status Page
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page

07 Billing(24)

• Generate Early Invoice
• Creating and Canceling Stripe Subscriptions
• Change Billing Cycle
• Invoices
• Upgrade/Downgrade
• How to receive Billing emails on a different address

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Accessing Your White Label Reports
• Partial/Full White Label
• Fixed Header

09 Support(10)

• Disable Bulk Report Title
• Ticket View
• In-House Support
• Opening A Ticket
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Timezone
• Inherit Password Protection
• Close Account

11 Affiliate Program(6)

• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• Pingdom Alternative
• My IP (or domain) is blacklisted, how do I delist it?
• Can I have multiple HetrixTools accounts?
• Do you offer custom packages?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to use the Cron Job Monitor
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Blacklist Check API
• API Uptime Monitor Maintenance Mode
• API Keys
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.6 Beta – Uptime Monitoring
• v0.9.8 Beta – Blacklist Check
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.37 – Downtime Diagnostics
• v0.9.11 Beta – API Access & API Explorer Released

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure