01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(40)

• Microsoft Teams Integration
• HipChat Integration
• Do Not Disturb Schedule
• Low SMS Credit Warnings
• RocketChat Integration
• How do Contact Lists work?

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Enable Blacklist Monitor Plain Text Email Notifications
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitors – Summary
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitor Change History

04 Uptime Monitor(74)

• Edit Uptime Monitor
• Import Uptime Monitors from .CSV
• Autocomplete Search
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitoring Webhook Notifications

05 Server Monitor(47)

• Set Resource Usage Warnings
• Accessing Server Monitoring Data
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• ZFS Health Monitoring
• Server Monitoring Resource Usage Webhook Notifications
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Categories
• Delete a Status Page
• Protect your Status Page with a Password
• Incident History
• Remove monitors from a Status Page

07 Billing(24)

• Placing A New Order
• Creating and Canceling Stripe Subscriptions
• Reactivating a Terminated Order
• The Basic Package
• Turn on/off automatic payments
• Add extra monitors to your order

08 White Label(11)

• Add A White Label Domain Name
• Partial/Full White Label
• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View
• In-House Support
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Account – Switch Account
• Default Reports Per Page For Bulk Reports
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• What is Uptime Monitoring?
• What payment methods do you accept?
• Why did HetrixTools blacklist my Domain or IP address?
• How are your Uptime Monitoring statistics calculated?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Search and Labels
• How to create a beautiful Uptime Status page
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown
• How to use the Cron Job Monitor

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• API Explorer
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor
• v1 Get Server Agent ID (SID)

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.75 – Mattermost Notifications
• New Server Monitoring Agent Released [v1.05]
• v0.9.49 – Server Monitoring
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.8.6 Beta

17 Common Errors(11)

• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)