01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status

02 Contact Lists(26)

• Do Not Disturb Schedule
• Low SMS Credit Warnings
• PushBullet Notifications
• Uptime Monitoring Webhook Notifications
• RocketChat Integration
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Add An IP Block
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add A Domain Name
• Add multiple entries at once
• Group Actions

04 Uptime Monitor(63)

• Repeated Alerts
• Enable Uptime Monitor Plain Text Email Notifications
• How to enable SSL Verification for your Uptime Monitor
• Pinned Uptime Monitors
• Quick PING
• Avoid PING False Positives

05 Server Monitor(36)

• Where do I find the SID (Server Monitor ID)?
• Server Monitor Agent Settings
• What to do if the Server Monitoring Agent isn’t sending any data?
• What is Server Monitoring?
• CloudLinux Data Collection Issues
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(10)

• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Create Status Page
• Protect your Status Page with a Password
• Categories
• How to order Categories

07 Billing(23)

• The Basic Package
• Pay via Stripe using your debit or credit card
• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order
• Remove a saved Payment Method
• Paying an Invoice with Account Credit

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• White Label is not package exclusive
• Add A White Label Domain Name
• Fixed Header
• Configure White Label Reports

09 Support(10)

• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• API Keys Access
• We Need Your Feedback
• Opening A Ticket

10 Settings(20)

• Uptime percentage calculation
• Change Password
• Filter Monitors Based on Recent Changes
• Sub-Account – Switch Account
• Timezone
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(33)

• Where can I see my Package Limits?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• I just added Blacklist Monitors, why am I not receiving notifications?
• What to do after following the Delist links?
• How long until my Domain or IP address is delisted?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(24)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(10)

• The importance of ordering your monitors list
• How to use the Cron Job Monitor
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(16)

• API Keys
• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• Blacklist Check API
• API Uptime Monitor Maintenance Mode

16 Announcements(165)

• 16.01 Incidents(49)

• 16.02 Network Changes(13)

• v0.9.30 Beta – Additional Setting Implemented
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.51 – Changelog
• Google SafeBrowsing to be removed on 11 Nov. 2019

17 Common Errors(2)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol