• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Live Detected Outages
  • Live Queue Status
  • Account Dashboard
  • Say NO To Pageloads
  • Top Notifications

02 Contact Lists(40)

  • Uptime Monitoring Webhook Notifications
  • Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
  • Splunk/VictorOps Integration
  • SMS Credits
  • Slack Integration
  • Low SMS Credit Warnings

03 Blacklist Monitor(64)

  • 03.01 RBL Info(15)

  • Maximize Workspace
  • How to change Contact List
  • Configure Microsoft SNDS Monitoring
  • Add An IP Range
  • Queue Priority
  • Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(73)

  • Maintenance Mode
  • Uptime Monitoring – WebSnapshots
  • Location Fails Warning
  • SLA Uptime Calculator
  • Search Uptime Monitors
  • SSL Monitoring

05 Server Monitor(46)

  • Software RAID Monitoring
  • Why isn’t my network usage being collected?
  • Server Agent – Custom Variables
  • Misconfigured Network Interface Name (PHP Agent)
  • Outgoing PING
  • Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

  • Add an announcement to your Status Page
  • Add Twitter Feed to Bulk Report
  • Incident History
  • Create a Status Page using Group Actions
  • Embed Status Page On WHMCS Network Status
  • Add monitors to a Status Page

07 Billing(24)

  • Upgrade your plan
  • Add a new Payment Method
  • Reactivating a Terminated Order
  • Change Billing Cycle
  • Pay via Stripe using your debit or credit card
  • Invoices

08 White Label(11)

  • Add A White Label Domain Name
  • Accessing Your White Label Reports
  • Fixed Header
  • Configure White Label Reports
  • White Label is not package exclusive
  • Configure DNS settings for your White Label Domain

09 Support(10)

  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • We Need Your Feedback
  • Disable Bulk Report Title
  • API Keys Access
  • Live Chat
  • Viewing Your Tickets

10 Settings(21)

  • Dark Mode
  • Sub-Accounts
  • Stack blacklist monitor notifications for X hours
  • Filter Monitors Based on Recent Changes
  • Show monitor labels in your Blacklist Reports
  • Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Withdraw Earnings
  • Affiliate Dashboard
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • Why should I blacklist check & blacklist monitor my IPs?
  • How to remove a monitored Service from multiple servers?
  • What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
  • How many uptime monitoring locations should I select?
  • My blacklist monitors check-up time is too much apart. What to do?
  • Do you offer Bulk Blacklist Check?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Enable automated data access for your Microsoft Outlook SNDS account
  • Filter Based On RBL
  • Delisting your blacklisted IPs
  • Adding your IPs to Microsoft Outlook SNDS
  • How to fill in your Company Info
  • Uptime Monitoring For Display

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • Understanding our APIs
  • v2 Set Bulk Report Announcement
  • v1 Server Stats
  • Using the API Relay
  • API Uptime Monitor Maintenance Mode
  • Blacklist Check Credits (also known as API Checks)

16 Announcements(179)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • New Server Monitoring Agent Released [v1.05]
  • v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
  • v0.9.9 Beta – Bulk Reports
  • v0.9.22 Beta – Repeated Alerts
  • v0.9.54 – Changelog
  • v0.9.56 – Changelog

17 Common Errors(11)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Connected, but no SMTP banner received within Xs
  • Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 0: Name or service not known
  • HTTP Code [403] Error 0: (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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