01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Top Notifications
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• Google Chat Integration
• Pushover Notifications
• Server Monitoring Resource Usage Webhook Notifications
• SIGNL4 Integration
• Uptime Monitoring Webhook Notifications
• SMS Notification Examples

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Change Blacklist Monitor Label
• Autocomplete Search
• View Blacklist Monitor Changes History
• Show Only Blacklisted
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• How to edit Uptime Monitor’s advanced settings
• Avoid Getting Our IPs Blocked
• Add a PING/Service Uptime Monitor
• Location Fails Warning
• Location Fail Log
• SLA Uptime Calculator

05 Server Monitor(47)

• Why isn’t my network usage being collected?
• Install the HetrixTools Server Monitor Agent
• CloudLinux Data Collection Issues
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Debug Mode – Windows Agent
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(15)

• Embed Status Page On WHMCS Network Status
• How to order Categories
• Categories
• How to remove Incident from Status Page
• Create Status Page
• Incident History

07 Billing(24)

• Remove a saved Payment Method
• How to receive Billing emails on a different address
• Upgrade your plan
• Why am I being double charged? [PayPal]
• Generate Early Invoice
• Placing A New Order

08 White Label(11)

• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name
• Configure White Label Reports
• Default White Label Landing Page
• Embed White Label Status Pages and Reports

09 Support(10)

• Which Support Desk Is This?
• Disable Bulk Report Title
• Live Chat
• Opening A Ticket
• API Keys Access
• We Need Your Feedback

10 Settings(21)

• Close Account
• Change Password
• Dark Mode
• Stack blacklist monitor notifications for X hours
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Where can I see my Package Limits?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• My blacklist check results differ from my blacklist monitoring results. Why?
• What payment methods do you accept?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Search and Labels
• Hiring Freelancers For Delisting
• Enable automated data access for your Microsoft Outlook SNDS account
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Delete Uptime Monitor
• API Explorer
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.47 – Changelog
• v0.9.2 Beta
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.32 – Bulk Report Announcements
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known