01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(42)

• Telegram Integration – Group Notifications – Send Message to Topic
• Google Chat Integration
• Uptime Monitoring Webhook Notifications
• SMS Notifications
• ntfy.sh Notifications
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Blacklist Monitoring Webhook Notifications
• Add multiple entries at once
• Block View
• Bookmarks
• Queue Priority

04 Uptime Monitor(74)

• Edit Uptime Monitor
• Difference between Location Fail Log and Network Diagnostics
• Uptime Monitor Report
• Autocomplete Search
• Network Diagnostics
• Repeated Alerts

05 Server Monitor(48)

• Install the macOS Server Monitoring Agent
• Reboot Required Warning
• Installing the Windows Server Monitoring Agent
• Server Agent – Custom Variables
• Misconfigured Network Interface Name (PHP Agent)
• Using the Server Monitoring Relay

06 Status Pages(15)

• How to order Categories
• Create Status Page
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status

07 Billing(25)

• What Billing Software Is This?
• Pay via Stripe using your debit or credit card
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Invoices
• Change Billing Cycle

08 White Label(11)

• SSL Error Accessing White Label Report
• Partial/Full White Label
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• In-House Support
• API Key Scope
• We Need Your Feedback
• Viewing Your Tickets

10 Settings(21)

• Sub-Account – Switch Account
• Inherit Password Protection
• Sub-Accounts Access Levels
• Dark Mode
• Sub-Accounts
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• Why should I blacklist check & blacklist monitor my IPs?
• How many uptime monitoring locations should I select?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why is Uptime Monitoring so important? Why should I do it?
• How to edit White Label domain settings?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime
• Use Private Notes to tag your Uptime Monitors
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• Understanding our APIs
• v1 Get Server Agent ID (SID)
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v2 List Blacklist Monitors
• API – Add Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• UCEPROTECT-Level3
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.9 Beta – Bulk Reports
• v0.9.51 – Changelog
• v0.9.42 – Domain Blacklist Monitoring
• Affiliate Program changes starting with 1st of December 2016

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR