01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• Phone call notifications
• Splunk/VictorOps Integration
• SMS Credits
• Server Monitoring Resource Usage Webhook Notifications
• Mattermost Integration
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Cloud
• Pagination & Monitors/Page
• Show Only Blacklisted
• Enable Blacklist Monitor Plain Text Email Notifications
• Add multiple entries at once
• Search Blacklist Monitors

04 Uptime Monitor(74)

• How do we perform Uptime Monitoring network changes
• Search Cloud
• How is the uptime percentage calculated in your Uptime Reports
• Add a Website Uptime Monitor
• SSL Monitoring
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(47)

• Server Monitoring Resource Usage Webhook Notifications
• Set Resource Usage Warnings
• Debug Mode – Linux Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Accessing Server Monitoring Data
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Categories
• Create Status Page
• Add Twitter Feed to Bulk Report
• Embed Status Page On WHMCS Network Status
• How to order Categories

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Upgrade your plan
• Add extra monitors to your order
• How to receive Billing emails on a different address
• Add a new Payment Method
• The Basic Package

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Disable Bulk Report Title
• Ticket View
• We Need Your Feedback

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Timezone
• Set An Avatar
• Default Reports Per Page For Bulk Reports
• Change Password
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• I just added Blacklist Monitors, why am I not receiving notifications?
• My blacklist monitors check-up time is too much apart. What to do?
• What is Uptime Monitoring?
• How are your Uptime Monitoring statistics calculated?
• Why did HetrixTools blacklist my Domain or IP address?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• Markdown

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Blacklist Monitor
• Understanding API Limits
• API Explorer
• Using the API Relay
• v2 List Blacklist Monitors
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.33 – Dynamic Delisting Links
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.2 Beta
• v0.9.72 – Software RAID Monitor & Drive Health Monitor

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs