01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Remove entry from Contact List
• Default Contact List
• SIGNL4 Integration
• SMS Notification Examples
• Discord Integration
• Zenduty Integration

03 Blacklist Monitor(62)

• 03.01 RBL Info(15)

• Queue Priority
• Search Blacklist Monitors
• Auto Refresh Timer
• Monitored Blacklists
• Add An IP Block
• Pagination & Monitors/Page

04 Uptime Monitor(71)

• Pagination & Monitors/Page
• Private/Public Uptime Reports
• Network Diagnostics
• SSL Monitoring
• How to order Categories
• Add extra monitors to your order

05 Server Monitor(43)

• What is Server Monitoring?
• Configure CPU Temperature Warnings
• Reboot Required Warning
• Reinstall, Update, Remove The Server Monitor Agent
• Server Monitoring Agent – Install Templates
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(14)

• How to order Categories
• Add monitors to a Status Page
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Categories

07 Billing(24)

• Paying an Invoice with Account Credit
• Account Credit
• Reactivating a Terminated Order
• Partial/Full White Label
• Cancel Order / Downgrade to the Free plan
• Suspension/Termination

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Configure White Label Reports

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• Live Chat
• Disable Bulk Report Title
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts Access Levels
• Inherit Password Protection
• Set An Avatar
• Filter Monitors Based on Recent Changes
• Dark Mode
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Can I have multiple HetrixTools accounts?
• How to remove a monitored Service from multiple servers?
• Does your Uptime Monitor check from all of the locations simultaneously?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to create a beautiful Uptime Status page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime
• Blacklist Check vs. Blacklist Monitor
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• API – Delete Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.3 Beta
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.35 – Domain Blacklist Check
• UCEPROTECT-Level3
• Introducing Phone Call Notifications

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)