01 Getting Started(7)

• Account Dashboard
• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(42)

• Mattermost Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• Create A Contact List
• Remove entry from Contact List
• Telegram Integration – Channel Notifications
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Delete Multiple Blacklist Monitors
• Search Cloud
• Initiate Manual Blacklist Check
• Maximize Workspace
• Queue Priority

04 Uptime Monitor(74)

• Add a SMTP Monitor
• Group Actions
• Uptime Monitor Report
• How do we perform Uptime Monitoring network changes
• Search Cloud
• Add extra monitors to your order

05 Server Monitor(48)

• Misconfigured Network Interface Name (PHP Agent)
• HDD/SSD/NVMe Drive Health Monitor
• Reboot Required Warning
• How to install S.M.A.R.T. (smartmontools) on your server
• Configure CPU Temperature Warnings
• Server Monitor Color Indicators

06 Status Pages(15)

• Add monitors to a Status Page
• Delete a Status Page
• Add Twitter Feed to Bulk Report
• How to remove Incident from Status Page
• Categories
• Uptime Percentage Period (per status page)

07 Billing(25)

• Creating and Canceling Stripe Subscriptions
• Cancel Order / Downgrade to the Free plan
• Paying an Invoice with Account Credit
• Upgrade your plan
• Suspension/Termination
• Why am I being double charged? [PayPal]

08 White Label(11)

• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports

09 Support(10)

• Viewing Your Tickets
• Disable Bulk Report Title
• We Need Your Feedback
• API Key Scope
• In-House Support
• Live Chat

10 Settings(21)

• Account Settings
• Sub-Accounts Access Levels
• Enable/Disable multiple logins into your account
• Blacklist Monitor Color Indicators
• Uptime Percentage Period (account-wide)
• Default Reports Per Page For Bulk Reports

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How are your Uptime Monitoring statistics calculated?
• Do you offer blacklist delisting assistance?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• The importance of ordering your monitors list
• How to set up Keyword Monitoring
• How to use Quick PING
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• v1 Server Stats
• v3 API
• API Keys

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• Windows Server Monitoring Agent v2
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• SMS Price Changes
• v0.9.39 – WebHook Notifications

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol