01 Getting Started(7)

• Account Dashboard
• Say NO To Pageloads
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• Webhook Authentication Token
• SMS Notifications
• Missed ntfy notifications when using the public ntfy.sh server
• Create A Contact List
• ntfy.sh Notifications
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitoring Webhook Notifications
• Pagination & Monitors/Page
• Notice Report Changes
• Daily/Weekly Blacklist Monitoring Reports
• Sorting Blacklist Monitors
• View Blacklist Monitor Changes History

04 Uptime Monitor(74)

• SLA Uptime Calculator
• Uptime Monitors Actions
• Advanced cron job monitoring
• Uptime Monitoring Webhook Notifications
• Network Diagnostics
• Select multiple monitors at once with SHIFT+Click

05 Server Monitor(48)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Enable Server Monitor Agent Debugging
• Uninstall the HetrixTools Server Monitor Agent
• Installing the Windows Server Monitoring Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages(15)

• Remove monitors from a Status Page
• Incident History
• How to order Categories
• Add an announcement to your Status Page
• Add monitors to a Status Page
• Protect your Status Page with a Password

07 Billing(25)

• Invoices
• What Billing Software Is This?
• The Basic Package
• Placing A New Order
• Why am I being double charged? [PayPal]
• Pay via Stripe using Bitcoins

08 White Label(11)

• Add A White Label Domain Name
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Viewing Your Tickets
• In-House Support
• Opening A Ticket
• API Key Scope

10 Settings(21)

• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Blacklist Monitor Color Indicators
• Close Account
• Timezone
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• How many uptime monitoring locations should I select?
• What is Uptime Monitoring?
• How do I access my Blacklist Reports?
• How can I contact a blacklist’s owners?
• My blacklist monitors check-up time is too much apart. What to do?
• Do you offer blacklist delisting assistance?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 List Blacklist Monitors
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Uptime Monitor Maintenance Mode
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v1 Server Stats
• API Explorer

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• v0.9.61 – Autocomplete Search
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• v0.9.62 – Changelog
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled

18 Common Errors(11)

• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000102:SSL routines::unsupported protocol