01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• Splunk/VictorOps Integration
• Zenduty Integration
• ntfy.sh Notifications
• Default Contact List
• Create A Contact List
• How do Contact Lists work?

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• Select multiple monitors at once with SHIFT+Click
• Add Your First Blacklist Monitor
• Group Actions
• View further blacklisting details in your reports
• Blacklist Monitors – Summary

04 Uptime Monitor(74)

• Quick PING
• Schedule Recurring Maintenance
• Add a PING/Service Uptime Monitor
• Uptime Monitoring – WebSnapshots
• Edit Uptime Monitor
• SSL Monitoring

05 Server Monitor(48)

• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Where do I find the SID (Server Monitor ID)?
• Why isn’t my network usage being collected?
• Software RAID Monitoring
• Accessing Server Monitoring Data
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)

06 Status Pages(15)

• Create Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• How to remove Incident from Status Page
• Remove monitors from a Status Page

07 Billing(25)

• Your Orders/Services
• Turn on/off automatic payments
• Reactivating a Terminated Order
• What Billing Software Is This?
• Creating and Canceling Stripe Subscriptions
• Suspension/Termination

08 White Label(11)

• White Label is not package exclusive
• Accessing Your White Label Reports
• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View
• Live Chat

10 Settings(21)

• Blacklist monitor change notification threshold
• Show monitor labels in your Blacklist Reports
• Activity Log
• Sub-Accounts
• Enable/Disable multiple logins into your account
• Sub-Account – Switch Account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How to do a Blacklist Check?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Can you reset my Uptime Monitoring stats?
• How to edit White Label domain settings?
• Do you offer free trials?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime
• Delisting your blacklisted IPs
• Filter Based On RBL

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v1 Server Stats
• Using the API Relay
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 Set Bulk Report Announcement
• API Keys
• Understanding API Limits

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.66 – Location Fails Warning
• Multiple White Label Domains
• Changes to SMART test warnings and Group Actions
• v0.9.55 – Changelog
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.73 – New Server Monitor Alerts

18 Common Errors(11)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol