01 Getting Started(7)

• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications
• Live Queue Status

02 Contact Lists(42)

• Twitter Direct Message Notifications
• Zenduty Integration
• Pushover Notifications
• SMS Notification Examples
• Google Chat Integration
• Low SMS Credit Warnings

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Auto Refresh Timer
• Add Your First Blacklist Monitor
• Autocomplete Search
• Add extra monitors to your order
• Enable Blacklist Monitor Plain Text Email Notifications
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(74)

• Quick PING
• Categories
• Schedule Maintenance
• Network Diagnostics
• How do we perform Uptime Monitoring network changes
• How to enable SSL Verification for your Uptime Monitor

05 Server Monitor(48)

• Accessing Server Monitoring Data
• HDD/SSD/NVMe Drive Health Monitor
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Update the Linux Server Monitoring Agent
• Set Resource Usage Warnings
• Why isn’t my network usage being collected?

06 Status Pages(15)

• Incident History
• Protect your Status Page with a Password
• Add an announcement to your Status Page
• How to order Categories
• Categories
• Add Twitter Feed to Bulk Report

07 Billing(25)

• Reactivating a Terminated Order
• Invoices
• Pay via Stripe using your debit or credit card
• Add a new Payment Method
• Why am I being double charged? [PayPal]
• Placing A New Order

08 White Label(11)

• White Label is not package exclusive
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Fixed Header

09 Support(10)

• Which Support Desk Is This?
• Ticket View
• In-House Support
• API Key Scope
• Live Chat
• Opening A Ticket

10 Settings(21)

• Sub-Account – Switch Account
• Enable/Disable multiple logins into your account
• Default Reports Per Page For Bulk Reports
• Inherit Password Protection
• Sub-Accounts
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• What payment methods do you accept?
• Can I have multiple HetrixTools accounts?
• Why did HetrixTools blacklist my Domain or IP address?
• How do blacklist notifications work? When do I get notified?
• How to buy SMS Credits?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to set up Keyword Monitoring
• Delisting your blacklisted IPs
• Blacklist Check vs. Blacklist Monitor
• Debugging the issues which caused your downtime
• The importance of ordering your monitors list
• How to use Quick PING

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• Blacklist Check Credits (also known as API Checks)
• API Explorer
• API – Delete Uptime Monitor
• API – Edit Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.71 – New front-end design
• Microsoft SNDS Changes [July 2026]
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.8.7 Beta
• v0.9.9 Beta – Bulk Reports

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure