01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(42)

• Blacklist Monitoring Webhook Notifications
• Missed ntfy notifications when using the public ntfy.sh server
• Discord Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Default Contact List
• Create A Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• Sorting Blacklist Monitors
• Configure Microsoft SNDS Monitoring
• Show Only Blacklisted
• Blacklist Monitor Change History
• Bookmarks

04 Uptime Monitor(74)

• Location Fail Log
• Avoid Getting Our IPs Blocked
• How do we perform Uptime Monitoring network changes
• Nameserver Monitoring
• Downtime Notes
• Advanced cron job monitoring

05 Server Monitor(48)

• Server Monitoring Agent – Install Templates
• Install the macOS Server Monitoring Agent
• Filter Uptime Monitors Based on Current Warning Status
• Debug Mode – Linux Agent
• Run Server Monitor Agent As Root
• What is Server Monitoring?

06 Status Pages(15)

• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• Protect your Status Page with a Password
• Add Twitter Feed to Bulk Report
• Incident History
• Create a Status Page using Group Actions

07 Billing(25)

• What Billing Software Is This?
• How to receive Billing emails on a different address
• Change Billing Cycle
• Your Orders/Services
• Placing A New Order
• Pay invoice via Stripe Checkout

08 White Label(11)

• White Label is not package exclusive
• Configure White Label Reports
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report

09 Support(10)

• Viewing Your Tickets
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Disable Bulk Report Title
• Opening A Ticket

10 Settings(21)

• Blacklist monitor change notification threshold
• Timezone
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• mxtoolbox alternative?
• How long until my Domain or IP address is delisted?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How are your Uptime Monitoring statistics calculated?
• How can I contact a blacklist’s owners?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to use Quick PING
• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• Use Private Notes to tag your Uptime Monitors
• The importance of ordering your monitors list

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• Understanding API Limits
• v1 Get Server Agent ID (SID)
• v3 API
• API – Edit Blacklist Monitor
• API – Delete Blacklist Monitor
• Understanding our APIs

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.31 – Enhanced Maintenance Mode
• v0.8.2 Beta
• v0.9.58 – Changelog
• v0.9.73 – New Server Monitor Alerts
• v0.9.8r1 Beta
• v0.9.30 Beta – Additional Setting Implemented

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found