01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Top Notifications
• Quick Whois Search
• Free Accounts Inactivity

02 Contact Lists(40)

• Mattermost Integration
• SMS Notifications
• Telegram Integration – Direct Message Notifications
• HipChat Integration
• PagerDuty Integration
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Select multiple monitors at once with SHIFT+Click
• Add multiple entries at once
• Bookmarks
• Maximize Workspace
• What is the difference between API Calls and API Checks?
• Add An IP Range

04 Uptime Monitor(73)

• Pause an Uptime Monitor
• Pagination & Monitors/Page
• Private/Public Uptime Reports
• Avoid Getting Our IPs Blocked
• Sorting Uptime Monitors
• Downtime Notes

05 Server Monitor(46)

• Misconfigured Network Interface Name (PHP Agent)
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• What to do if the Server Monitoring Agent isn’t sending any data?
• Set Resource Usage Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages (Bulk Reports)(15)

• Incident History
• Protect your Status Page with a Password
• Categories
• Add an announcement to your Status Page
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page

07 Billing(24)

• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Partial/Full White Label
• What Billing Software Is This?
• Account Credit
• Pay via Stripe using Bitcoins

08 White Label(11)

• Accessing Your White Label Reports
• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• White Label is not package exclusive
• Fixed Header

09 Support(10)

• API Keys Access
• In-House Support
• We Need Your Feedback
• Which Support Desk Is This?
• Live Chat
• Opening A Ticket

10 Settings(21)

• Sub-Accounts
• Sub-Accounts Access Levels
• Filter Monitors Based on Recent Changes
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• My blacklist monitors check-up time is too much apart. What to do?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• What is Uptime Monitoring?
• How to remove a monitored Service from multiple servers?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to track your uptime using HetrixTools
• Markdown
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API v3
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Edit Blacklist Monitor
• API Uptime Monitor Maintenance Mode
• Understanding API Limits
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.56 – Changelog
• v0.9.37 – Downtime Diagnostics
• v0.9.68 – Changelog
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.61 – Autocomplete Search

17 Common Errors(9)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure