01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Live Detected Outages
• Quick Whois Search
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• Discord Integration
• Opsgenie Integration
• Remove entry from Contact List
• How to ping a User or Role in your Discord notifications
• Phone call notifications
• HipChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Maximize Workspace
• What is the difference between API Calls and API Checks?
• Add An IP Range
• Autocomplete Search
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Export as Text

04 Uptime Monitor(74)

• Domain Expiration Date Appears Incorrect
• Add a Website Uptime Monitor
• SSL Monitoring
• Edit Uptime Monitor
• Filter Uptime Monitors Based on Current Warning Status
• Filter Uptime Monitors

05 Server Monitor(47)

• Outgoing PING
• HDD/SSD/NVMe Drive Health Monitor
• Set Resource Usage Warnings
• Install the HetrixTools Server Monitor Agent
• Misconfigured Network Interface Name
• Reboot Required Warning

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Incident History
• Delete a Status Page
• Create Status Page
• Add monitors to a Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Suspension/Termination
• Creating and Canceling Stripe Subscriptions
• Account Credit
• Remove a saved Payment Method
• What Billing Software Is This?
• Pay via Stripe using your debit or credit card

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• White Label is not package exclusive
• Configure White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Ticket View
• We Need Your Feedback
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Viewing Your Tickets

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Activity Log
• Close Account
• Enable/Disable multiple logins into your account
• Blacklist Monitor Color Indicators
• Dark Mode

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• Do you offer custom packages?
• How to buy SMS Credits?
• Where can I see my Package Limits?
• How can I contact a blacklist’s owners?
• Can you reset my Uptime Monitoring stats?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• v1 Server Stats
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits
• API Explorer
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.2 Beta
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.58 – Changelog
• Announcing the new Blacklist Monitor pricing structure
• Introducing Phone Call Notifications
• Google SafeBrowsing to be removed on 11 Nov. 2019

17 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found