01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status

02 Contact Lists(40)

• Low SMS Credit Warnings
• Splunk/VictorOps Integration
• Pushover Notifications
• Discord Integration
• Do Not Disturb Schedule
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Blacklist Monitor Report
• Maximize Workspace
• Show Only Blacklisted
• Group Actions
• Add extra monitors to your order
• Meet The Interface

04 Uptime Monitor(72)

• SSL Monitoring
• Set Domain Expiration Date Manually
• Avoid Getting Our IPs Blocked
• Search Uptime Monitors
• SSL Certificate Expiration Date Monitoring
• Reset Uptime Monitor History

05 Server Monitor(46)

• Installing the Windows Server Monitoring Agent
• Reboot Required Warning
• Server Agent – Custom Variables
• Uninstall the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent
• Software RAID Monitoring

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Protect your Status Page with a Password
• Create Status Page
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Delete a Status Page

07 Billing(24)

• Account Credit
• Creating and Canceling Stripe Subscriptions
• Add extra monitors to your order
• Pay via Stripe using Bitcoins
• Why am I being double charged? [PayPal]
• Add a new Payment Method

08 White Label(11)

• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• SSL Error Accessing White Label Report

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Opening A Ticket
• Viewing Your Tickets
• Live Chat
• Ticket View

10 Settings(21)

• Inherit Password Protection
• Stack blacklist monitor notifications for X hours
• Timezone
• Blacklist monitor change notification threshold
• Sub-Account – Switch Account
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Pingdom Alternative
• How can I contact a blacklist’s owners?
• How do blacklist notifications work? When do I get notified?
• Where can I see my Package Limits?
• How long until my Domain or IP address is delisted?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Delisting your blacklisted IPs
• How to set up Keyword Monitoring
• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Blacklist Monitor
• Understanding our APIs
• API v3
• API – Delete Uptime Monitor
• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.8.2 Beta
• v0.9.54 – Changelog
• New Server Monitoring Agent Released [v1.05]
• v0.9.56 – Changelog
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.61 – Autocomplete Search

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR