01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search

02 Contact Lists(42)

• Microsoft Teams Integration
• SMS Notifications
• Default Contact List
• Twitter Direct Message Notifications
• Low SMS Credit Warnings
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Search Cloud
• How to change Contact List
• Export as Text
• Daily/Weekly Blacklist Monitoring Reports
• Dedicated Queue
• Show Only Blacklisted

04 Uptime Monitor(74)

• How is the uptime percentage calculated in your Uptime Reports
• Add a SMTP Monitor
• Difference between Location Fail Log and Network Diagnostics
• Sorting Uptime Monitors
• How to order Categories
• Autocomplete Search

05 Server Monitor(48)

• Server Monitor Color Indicators
• Reinstall, Update, Remove The Server Monitor Agent
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Enable Server Monitor Agent Debugging
• Ignore certain Network Interfaces for Server Monitoring Agent
• What data does the Server Monitor Agent collect?

06 Status Pages(15)

• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page
• Categories
• How to remove Incident from Status Page
• Add monitors to a Status Page

07 Billing(25)

• Change Billing Cycle
• Upgrade/Downgrade
• Cancel Order / Downgrade to the Free plan
• How to receive Billing emails on a different address
• Turn on/off automatic payments
• Pay via Stripe using your debit or credit card

08 White Label(11)

• Partial/Full White Label
• Default White Label Landing Page
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive
• Configure White Label Reports

09 Support(10)

• Viewing Your Tickets
• Ticket View
• Live Chat
• We Need Your Feedback
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Activity Log
• Sub-Accounts
• Blacklist Monitor Color Indicators
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Uptime Percentage Period (account-wide)

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(40)

• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Pingdom Alternative
• How can I remove or edit the label of multiple monitors at once?
• Can you reset my Uptime Monitoring stats?
• Can I have multiple HetrixTools accounts?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use Quick PING
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor
• v3 API
• Using the API Relay

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.36 – Timezone
• v0.9.9 Beta – Bulk Reports
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.48 – Changelog
• Windows Server Monitoring Agent v2
• v0.9.51 – Changelog

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol