01 Getting Started(7)

• Live Queue Status
• Top Notifications
• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(42)

• Default Contact List
• How to group HetrixTools notifications using ilert
• Telegram Integration – Direct Message Notifications
• Blacklist Monitoring Webhook Notifications
• Google Chat Integration
• PushBullet Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Configure Microsoft SNDS Monitoring
• Paid vs. Free – Blacklist Monitoring Email Reports
• Search Blacklist Monitors
• Notice Report Changes
• Difference between Microsoft SNDS Lists on HetrixTools
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

• Categories
• How to enable SSL Verification for your Uptime Monitor
• Autocomplete Search
• Add extra monitors to your order
• Auto Refresh Timer
• Pinned Uptime Monitors

05 Server Monitor(48)

• Installing the Windows Server Monitoring Agent
• Reinstall, Update, Remove The Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Where do I find the SID (Server Monitor ID)?
• Misconfigured Network Interface Name
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages(15)

• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Add Twitter Feed to Bulk Report

07 Billing(25)

• Pay invoice via Stripe Checkout
• Paying an Invoice with Account Credit
• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan
• Why am I being double charged? [PayPal]
• Upgrade/Downgrade

08 White Label(11)

• Default White Label Landing Page
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• SSL Error Accessing White Label Report
• Add A White Label Domain Name

09 Support(10)

• Disable Bulk Report Title
• In-House Support
• Live Chat
• Which Support Desk Is This?
• We Need Your Feedback
• Opening A Ticket

10 Settings(21)

• Sub-Accounts
• Account Settings
• Timezone
• Stack blacklist monitor notifications for X hours
• Dark Mode
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How can I remove or edit the label of multiple monitors at once?
• What to do after following the Delist links?
• mxtoolbox alternative?
• How to edit White Label domain settings?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Filter Based On RBL
• How to use Quick PING
• How to fill in your Company Info
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Uptime Monitor Maintenance Mode
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.51 – Changelog
• v0.9.57 – Changelog
• v0.9.6 Beta – Uptime Monitoring
• v0.9.13 Beta – Ping Monitoring & Company Info
• SMS Price Changes
• v0.9.70 – Changelog

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)