01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Say NO To Pageloads
• Live Queue Status
• Quick Whois Search

02 Contact Lists(40)

• SMS Notification Examples
• HipChat Integration
• How to group HetrixTools notifications using ilert
• Create A Contact List
• How to ping a User or Role in your Discord notifications
• SMS Credits

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Notice Report Changes
• What is the difference between API Calls and API Checks?
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Initiate Manual Blacklist Check
• Sorting Blacklist Monitors
• Group Actions

04 Uptime Monitor(73)

• Copy Settings
• Website Uptime Monitoring – Accepted HTTP Codes
• Maintenance Mode
• Domain Expiration Date Appears Incorrect
• Uptime Monitoring IP Addresses
• Alert Only After X Minutes Of Downtime

05 Server Monitor(46)

• Outgoing PING
• Server Monitoring Resource Usage Webhook Notifications
• Reboot Required Warning
• Reinstall, Update, Remove The Server Monitor Agent
• Accessing Server Monitoring Data
• ZFS Health Monitoring

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Incident History
• Add monitors to a Status Page
• Delete a Status Page
• How to order Categories

07 Billing(24)

• Reactivating a Terminated Order
• Cancel Order / Downgrade to the Free plan
• Placing A New Order
• Pay via Stripe using Bitcoins
• How to receive Billing emails on a different address
• Add extra monitors to your order

08 White Label(11)

• Embed White Label Status Pages and Reports
• Configure White Label Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• White Label is not package exclusive
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• We Need Your Feedback
• Ticket View
• Opening A Ticket
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts
• Show monitor labels in your Blacklist Reports
• Close Account
• Activity Log
• Enable Blacklist Monitor Plain Text Email Notifications
• Account Settings

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer custom packages?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How to remove a monitored Service from multiple servers?
• How to edit White Label domain settings?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• How to buy SMS Credits?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Uptime Monitoring For Display
• How to use the Cron Job Monitor
• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• How to use Quick PING

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check API
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Using the API Relay
• Understanding API Limits
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Keys

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Moscow Relocation API/Webhook Changes
• v0.9.49 – Server Monitoring
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.65 – Changelog
• ‘Featured Clients’ on our website
• v0.9.2 Beta

17 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused