01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status

02 Contact Lists(40)

• RocketChat Integration
• How to group HetrixTools notifications using ilert
• Telegram Integration – Group Notifications – Send Message to Topic
• Microsoft Teams Integration
• Default Contact List
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Block View
• Filter Based On RBLs
• Blacklist Monitor Color Indicators
• Blacklist Monitor Change History
• Filter Monitors Based on Recent Changes
• Autocomplete Search

04 Uptime Monitor(73)

• Copy Settings
• Pagination & Monitors/Page
• Uptime Monitors Actions
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• How to enable SSL Verification for your Uptime Monitor
• OneClick Maintenance Mode

05 Server Monitor(46)

• Misconfigured Network Interface Name
• Accessing Server Monitoring Data
• Uninstall the HetrixTools Server Monitor Agent
• CPU Temperature Monitoring
• Installing the Windows Server Monitoring Agent
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• Delete a Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• How to receive Billing emails on a different address
• Pay via Stripe using Bitcoins
• Add a new Payment Method
• Pay via Stripe using your debit or credit card
• What Billing Software Is This?

08 White Label(11)

• White Label is not package exclusive
• Default White Label Landing Page
• Fixed Header
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• Which Support Desk Is This?
• We Need Your Feedback
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• In-House Support

10 Settings(21)

• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Sub-Accounts
• Enable Blacklist Monitor Plain Text Email Notifications
• Close Account
• Dark Mode

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How to buy SMS Credits?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Can you reset my Uptime Monitoring stats?
• Do you offer Bulk Blacklist Check?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• Uptime Monitoring For Display
• Debugging the issues which caused your downtime
• How to set up Keyword Monitoring
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• v1 Server Stats
• Blacklist Check API
• API Explorer
• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.9 Beta – Bulk Reports
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.77 – Server Agent Monitor
• Schedule Recurring Maintenance
• v0.9.25 Beta – dnsrbl.org RBL added
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 0: Name or service not known