01 Getting Started(7)

• Account Dashboard
• Live Queue Status
• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• Microsoft Teams Integration
• RocketChat Integration
• Discord Integration
• Slack Integration
• Mattermost Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Cloud
• Initiate Manual Blacklist Check
• Daily/Weekly Blacklist Monitoring Reports
• Change Blacklist Monitor Label
• How to change Contact List
• Notice Report Changes

04 Uptime Monitor(73)

• Domain Expiration Date Appears Incorrect
• Import Uptime Monitors from .CSV
• Add a Website Uptime Monitor
• How to enable SSL Verification for your Uptime Monitor
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(46)

• Set Resource Usage Warnings
• Filter Uptime Monitors Based on Current Warning Status
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Server Monitor Color Indicators
• Server Monitoring Agent – Install Templates

06 Status Pages (Bulk Reports)(15)

• Incident History
• Delete a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• How to order Categories

07 Billing(24)

• Why am I being double charged? [PayPal]
• Upgrade/Downgrade
• Suspension/Termination
• Paying an Invoice with Account Credit
• Account Credit
• Reactivating a Terminated Order

08 White Label(11)

• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Keys Access
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Which Support Desk Is This?
• Ticket View

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Dark Mode
• Enable/Disable multiple logins into your account
• Close Account
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist monitors check-up time is too much apart. What to do?
• Why don’t you host your own Status Page?
• What to do after following the Delist links?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why did HetrixTools blacklist my Domain or IP address?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• How to fill in your Company Info
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• API Explorer
• v2 List Blacklist Monitors
• API – Delete Uptime Monitor
• Blacklist Check API
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.56 – Changelog
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• v0.9.65 – Changelog
• Affiliate Program changes starting with 1st of December 2016

17 Common Errors(10)

• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)