01 Getting Started(7)

• Live Detected Outages
• Account Dashboard
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Quick Whois Search

02 Contact Lists(40)

• SMS Notifications
• Google Chat Integration
• Telegram Integration – Channel Notifications
• Telegram Integration – Group Notifications
• SMS Credits
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• How to delete entire IP block from Blacklist Monitoring
• Block View
• Select multiple monitors at once with SHIFT+Click
• Sorting Blacklist Monitors
• Group Actions
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

• Show Monitored Target In Uptime Reports
• Schedule Maintenance
• Sorting Uptime Monitors
• Uptime Monitoring Nodes Status
• OneClick Maintenance Mode
• Pinned Uptime Monitors

05 Server Monitor(47)

• CloudLinux Data Collection Issues
• Server Monitor Agent Settings
• Configure CPU Temperature Warnings
• Why isn’t my network usage being collected?
• Accessing Server Monitoring Data
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Add an announcement to your Status Page
• Add Twitter Feed to Bulk Report
• Categories
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Delete a Status Page

07 Billing(24)

• Remove a saved Payment Method
• Placing A New Order
• Upgrade/Downgrade
• Your Orders/Services
• Turn on/off automatic payments
• Cancel Order / Downgrade to the Free plan

08 White Label(11)

• Partial/Full White Label
• Fixed Header
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• Viewing Your Tickets
• Live Chat
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Sub-Accounts Access Levels
• Set An Avatar
• Enable Uptime Monitor Plain Text Email Notifications
• Sub-Account – Switch Account
• Change Password
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer free trials?
• My IP (or domain) is blacklisted, how do I delist it?
• How long until my Domain or IP address is delisted?
• Do you offer custom packages?
• How can I remove or edit the label of multiple monitors at once?
• Why does my Uptime Monitor show as Offline, when it’s actually not?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to fill in your Company Info
• How to use Quick PING
• How to track your uptime using HetrixTools
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor
• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• v2 List Blacklist Monitors

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
• v0.9.42 – Domain Blacklist Monitoring
• v0.9.63 – Telegram Integration
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.8.3 Beta

17 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)