01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages

02 Contact Lists(42)

• RocketChat Integration
• Jira Integration
• Zenduty Integration
• Slack Integration
• Remove entry from Contact List
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Daily/Weekly Blacklist Monitoring Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• View further blacklisting details in your reports
• Queue Priority
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

04 Uptime Monitor(74)

• SSL Monitoring
• Edit Uptime Monitor
• Group Actions
• Add extra monitors to your order
• Filter Uptime Monitors
• Domain Expiration Monitoring

05 Server Monitor(48)

• Reboot Required Warning
• Misconfigured Network Interface Name (PHP Agent)
• Where do I find the SID (Server Monitor ID)?
• Run Server Monitor Agent As Root
• Software RAID Monitoring
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages(15)

• Incident History
• Add Twitter Feed to Bulk Report
• Add monitors to a Status Page
• Delete a Status Page
• How to order Categories
• How to remove Incident from Status Page

07 Billing(25)

• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address
• Add extra monitors to your order
• The Basic Package
• Reactivating a Terminated Order
• Change Billing Cycle

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive

09 Support(10)

• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• API Key Scope
• Opening A Ticket
• Disable Bulk Report Title

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Close Account
• Timezone
• Show monitor labels in your Blacklist Reports
• Dark Mode

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• How do I access my Uptime Reports?
• How do blacklist notifications work? When do I get notified?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Where can I see my Package Limits?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Uptime Monitoring For Display
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels
• How to track your uptime using HetrixTools
• Delisting your blacklisted IPs

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Using the API Relay
• API – Edit Blacklist Monitor
• v1 Server Stats
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.4 Beta – Ignoring RBLs
• v0.9.77 – Server Agent Monitor
• v0.9.44 – Sub-Accounts
• v0.9.39 – WebHook Notifications
• v0.9.8r4 Beta – vote.drbl.gremlin.ru & work.drbl.gremlin.ru – disabled
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 0: keyword not found