• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Free Accounts Inactivity
  • Top Notifications
  • Account Dashboard
  • Quick Whois Search
  • Say NO To Pageloads
  • Live Detected Outages

02 Contact Lists(38)

  • Default Contact List
  • VictorOps Integration
  • HipChat Integration
  • Opsgenie Integration
  • Phone call notifications
  • Pushover Notifications

03 Blacklist Monitor(61)

  • 03.01 RBL Info(15)

  • Pagination & Monitors/Page
  • How to change Contact List
  • Block View
  • View further blacklisting details in your reports
  • Add multiple entries at once
  • Blacklist Monitor Change History

04 Uptime Monitor(69)

  • Add a PING/Service Uptime Monitor
  • Avoid PING False Positives
  • Import Uptime Monitors from .CSV
  • Schedule Recurring Maintenance
  • Pinned Uptime Monitors
  • Group Actions

05 Server Monitor(41)

  • Accessing Server Monitoring Data
  • CloudLinux Data Collection Issues
  • What to do if the Server Monitoring Agent isn’t sending any data?
  • Debug Mode – Linux Agent
  • Where do I find the SID (Server Monitor ID)?
  • Uninstall the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(12)

  • Categories
  • Create a Status Page using Group Actions
  • Create Status Page
  • Delete a Status Page
  • Add monitors to a Status Page
  • Embed Status Page On WHMCS Network Status

07 Billing(24)

  • Generate Early Invoice
  • Suspension/Termination
  • Add a new Payment Method
  • The Basic Package
  • Reactivating a Terminated Order
  • Paying an Invoice with Account Credit

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • Configure White Label Reports
  • Add A White Label Domain Name
  • White Label is not package exclusive
  • SSL Error Accessing White Label Report
  • Fixed Header

09 Support(10)

  • In-House Support
  • Disable Bulk Report Title
  • Opening A Ticket
  • API Keys Access
  • We Need Your Feedback
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

  • Blacklist monitor change notification threshold
  • Enable Uptime Monitor Plain Text Email Notifications
  • Dark Mode
  • Set An Avatar
  • Uptime percentage calculation
  • Blacklist Monitor Color Indicators

11 Affiliate Program(6)

  • Affiliate Dashboard
  • Withdraw Earnings
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • Earnings Calculator

12 F.A.Q.(39)

  • My blacklist monitors check-up time is too much apart. What to do?
  • How do I access my Blacklist Reports?
  • Where can I see my Package Limits?
  • What to do after following the Delist links?
  • How to buy SMS Credits?
  • Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to fill in your Company Info
  • The importance of ordering your monitors list
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • How to create a beautiful Uptime Status page
  • Delisting your blacklisted IPs

14 Common Issues(2)

  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • v2 Set Bulk Report Announcement
  • v1 Get Server Agent ID (SID)
  • Understanding API Limits
  • API – Delete Uptime Monitor
  • API Uptime Monitor Maintenance Mode
  • API – Add Blacklist Monitor

16 Announcements(177)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(14)

  • v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
  • v0.9.64 – The Basic Package
  • v0.9.72 – Software RAID Monitor & Drive Health Monitor
  • v0.9.15 Beta – bad.psky.me RBL added
  • Introducing Phone Call Notifications
  • SMS Price Changes

17 Common Errors(8)

  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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