• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Say NO To Pageloads
  • Live Detected Outages
  • Account Dashboard
  • Free Accounts Inactivity
  • Top Notifications

02 Contact Lists(40)

  • Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
  • How to enable Telegram Topics
  • HipChat Integration
  • Default Contact List
  • PagerDuty Integration
  • Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Color Indicators
  • Block View
  • Add multiple entries at once
  • Blacklist Monitor Report
  • Blacklist Monitors Actions
  • Set rDNS or IP address as Label

04 Uptime Monitor(71)

  • How to edit Uptime Monitor’s advanced settings
  • Private/Public Uptime Reports
  • Uptime Monitoring Webhook Notifications
  • Auto Refresh Timer
  • Domain Expiration Date Appears Incorrect
  • Advanced Metrics For Website Uptime Monitors

05 Server Monitor(46)

  • Server Monitoring Agent – Install Templates
  • Outgoing PING
  • How to install S.M.A.R.T. (smartmontools) on your server
  • Ignore certain Network Interfaces for Server Monitoring Agent
  • Run Server Monitor Agent As Root
  • Filter Uptime Monitors Based on Current Warning Status

06 Status Pages (Bulk Reports)(14)

  • Add Twitter Feed to Bulk Report
  • Incident History
  • How to create a beautiful Uptime Status page
  • Create a Status Page using Group Actions
  • Embed Status Page On WHMCS Network Status
  • Add monitors to a Status Page

07 Billing(24)

  • Your Orders/Services
  • Why am I being double charged? [PayPal]
  • Reactivating a Terminated Order
  • How to receive Billing emails on a different address
  • Pay via Stripe using your debit or credit card
  • Creating and Canceling Stripe Subscriptions

08 White Label(11)

  • Fixed Header
  • Partial/Full White Label
  • Default White Label Landing Page
  • SSL Error Accessing White Label Report
  • White Label is not package exclusive
  • How to set up a White Label Domain or Subdomain

09 Support(10)

  • We Need Your Feedback
  • Ticket View
  • API Keys Access
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?
  • Viewing Your Tickets

10 Settings(21)

  • Change Password
  • Blacklist Monitor Color Indicators
  • Uptime percentage calculation
  • Activity Log
  • Enable Blacklist Monitor Plain Text Email Notifications
  • Sub-Accounts Access Levels

11 Affiliate Program(6)

  • Withdraw Earnings
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Program Overview
  • What Affiliate Program Is This?
  • Affiliate Dashboard

12 F.A.Q.(40)

  • How many uptime monitoring locations should I select?
  • How to edit White Label domain settings?
  • How to increase Linux Server Monitoring Agent metrics collection intervals
  • Do you offer Bulk Blacklist Check?
  • How do I access my Uptime Reports?
  • Where can I see my Package Limits?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Adding your IPs to Microsoft Outlook SNDS
  • How to use the Cron Job Monitor
  • Search and Labels
  • Enable automated data access for your Microsoft Outlook SNDS account
  • How to set up Keyword Monitoring
  • Uptime Monitoring For Display

14 Common Issues(3)

  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server
  • Disabling the ‘Reboot Required’ warning icons

15 API(19)

  • Using the API Relay
  • Understanding API Limits
  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • API – Edit Blacklist Monitor
  • v2 List Blacklist Monitors
  • v2 Set Bulk Report Announcement

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.5 Beta – White Label Reports
  • v0.9.41 – Introducing SMS Notifications & SMS Credits
  • v0.9.8 Beta – Blacklist Check
  • Changes to SMART test warnings and Group Actions
  • v0.9.46 – Introducing Invaluement RBLs
  • v0.9.70 – Changelog

17 Common Errors(8)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 0: keyword not found
  • Error 7: Failed to connect to <target>: Connection refused
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • HTTP Code [403] Error 0: (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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