01 Getting Started(7)

• Quick Whois Search
• Live Queue Status
• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads

02 Contact Lists(40)

• How to group HetrixTools notifications using ilert
• Telegram Integration – Group Notifications – Send Message to Topic
• HipChat Integration
• Telegram Integration – Direct Message Notifications
• How to ping a User or Role in your Discord notifications
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Show Only Blacklisted
• Blacklist Monitors – Summary
• Blacklist Monitor Change History
• Auto Refresh Timer
• Monitored Blacklists
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(73)

• How is the uptime percentage calculated in your Uptime Reports
• Avoid Getting Our IPs Blocked
• Advanced Metrics For Website Uptime Monitors
• Downtime Notes
• Select multiple monitors at once with SHIFT+Click
• Private/Public Uptime Reports

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• Software RAID Monitoring
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• CPU Temperature Monitoring
• Configure CPU Temperature Warnings
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Add an announcement to your Status Page
• Create Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Embed Status Page On WHMCS Network Status

07 Billing(24)

• Upgrade/Downgrade
• Add extra monitors to your order
• Upgrade your plan
• Turn on/off automatic payments
• Placing A New Order
• Add a new Payment Method

08 White Label(11)

• Embed White Label Status Pages and Reports
• Fixed Header
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Ticket View
• Disable Bulk Report Title
• Live Chat
• Opening A Ticket
• API Keys Access
• In-House Support

10 Settings(21)

• Blacklist Monitor Color Indicators
• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Inherit Password Protection
• Default Reports Per Page For Bulk Reports
• Sub-Accounts

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Does your Uptime Monitor check from all of the locations simultaneously?
• Do you offer custom packages?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How many uptime monitoring locations should I select?
• How to edit White Label domain settings?
• How to do a Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• How to track your uptime using HetrixTools
• How to use the Cron Job Monitor
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Explorer
• Blacklist Check API
• API v3
• API – Add Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r2 Beta – sorbs.net false positive
• v0.8.4 Beta
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.8.3 Beta
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR