01 Getting Started(7)

• Free Accounts Inactivity
• Say NO To Pageloads
• Live Queue Status
• Live Detected Outages
• Top Notifications
• Account Dashboard

02 Contact Lists(42)

• Slack Integration
• How to enable Telegram Topics
• Pushover Notifications
• Remove entry from Contact List
• PushBullet Notifications
• Splunk/VictorOps Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• Add An IP Range
• Search Blacklist Monitors
• Notice Report Changes
• View further blacklisting details in your reports
• Dedicated Queue

04 Uptime Monitor(74)

• Private/Public Uptime Reports
• Quick PING
• SSL Monitoring
• Meet The Interface
• Uptime Monitors Actions
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(48)

• Software RAID Monitoring
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• CloudLinux Data Collection Issues
• What to do if the Server Monitoring Agent isn’t sending any data?
• Server Agent – Custom Variables
• View Running Processes

06 Status Pages(15)

• Add monitors to a Status Page
• Protect your Status Page with a Password
• Remove monitors from a Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Create a Status Page using Group Actions

07 Billing(25)

• Generate Early Invoice
• How to receive Billing emails on a different address
• Upgrade your plan
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Pay invoice via Stripe Checkout

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure White Label Reports
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• API Key Scope
• Which Support Desk Is This?
• Ticket View
• Live Chat
• Viewing Your Tickets
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts Access Levels
• Set An Avatar
• Enable/Disable multiple logins into your account
• Sub-Accounts
• Close Account
• Activity Log

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• How to remove a monitored Service from multiple servers?
• Do you offer custom packages?
• How many uptime monitoring locations should I select?
• How to edit White Label domain settings?
• I just added Blacklist Monitors, why am I not receiving notifications?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Blacklist Check vs. Blacklist Monitor
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• How to use the Cron Job Monitor
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Understanding API Limits
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• v2 List Blacklist Monitors
• Understanding our APIs

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• SMS Credits Price Reduction
• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.74 – Server Monitoring – Running Processes
• v0.9.55 – Changelog

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 35: error:0A00018A:SSL routines::dh key too small