01 Getting Started(7)

• Say NO To Pageloads
• Account Dashboard
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Create A Contact List
• How do Contact Lists work?
• Do Not Disturb Schedule
• ntfy.sh Notifications
• PushBullet Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Pagination & Monitors/Page
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• View Blacklist Monitor Changes History
• Difference between Microsoft SNDS Lists on HetrixTools
• Sorting Blacklist Monitors
• Notice Report Changes

04 Uptime Monitor(73)

• Import Uptime Monitors from .CSV
• Search Uptime Monitors
• Location Fail Log
• Maintenance Mode
• Meet The Interface
• SSL Monitoring

05 Server Monitor(46)

• What to do if the Server Monitoring Agent isn’t sending any data?
• HDD/SSD/NVMe Drive Health Monitor
• CPU Temperature Monitoring
• Install the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Using the Server Monitoring Relay

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• How to remove Incident from Status Page
• Create a Status Page using Group Actions
• How to order Categories
• Incident History
• Remove monitors from a Status Page

07 Billing(24)

• What Billing Software Is This?
• Add extra monitors to your order
• How to receive Billing emails on a different address
• Creating and Canceling Stripe Subscriptions
• Upgrade your plan
• Change Billing Cycle

08 White Label(11)

• Accessing Your White Label Reports
• Add A White Label Domain Name
• Configure White Label Reports
• Default White Label Landing Page
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Which Support Desk Is This?
• Live Chat
• We Need Your Feedback
• Disable Bulk Report Title
• Viewing Your Tickets
• In-House Support

10 Settings(21)

• Blacklist monitor change notification threshold
• Dark Mode
• Timezone
• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Change Password

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• How long until my Domain or IP address is delisted?
• My blacklist check results differ from my blacklist monitoring results. Why?
• mxtoolbox alternative?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Do you offer blacklist delisting assistance?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Filter Based On RBL
• Markdown
• Debugging the issues which caused your downtime
• How to track your uptime using HetrixTools
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• Blacklist Check Credits (also known as API Checks)
• v1 Server Stats
• v2 Set Bulk Report Announcement
• Blacklist Check API
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.62 – Changelog
• Multiple White Label Domains
• v0.9.63 – Telegram Integration
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.9 Beta – Bulk Reports
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors

17 Common Errors(9)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol