01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Live Queue Status

02 Contact Lists(42)

• PagerDuty Integration
• How to ping a User or Role in your Discord notifications
• Create A Contact List
• Google Chat Integration
• SMS Notifications
• Blacklist Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitors Actions
• Export as Text
• Autocomplete Search
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Initiate Manual Blacklist Check
• Pagination & Monitors/Page

04 Uptime Monitor(74)

• How to whitelist our Uptime Monitoring Nodes in CSF
• Group Actions
• Nameserver Monitoring
• Domain Expiration Date Appears Incorrect
• Schedule Recurring Maintenance
• Advanced Metrics For Website Uptime Monitors

05 Server Monitor(48)

• CloudLinux Data Collection Issues
• CPU Temperature Monitoring
• Accessing Server Monitoring Data
• Configure CPU Temperature Warnings
• What data does the Server Monitor Agent collect?
• Set Resource Usage Warnings

06 Status Pages(15)

• Categories
• Add monitors to a Status Page
• Create Status Page
• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• Remove monitors from a Status Page

07 Billing(25)

• Invoices
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• Pay via Stripe using Bitcoins
• Suspension/Termination

08 White Label(11)

• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive

09 Support(10)

• In-House Support
• Disable Bulk Report Title
• Live Chat
• We Need Your Feedback
• Which Support Desk Is This?
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Show monitor labels in your Blacklist Reports
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Do you offer custom packages?
• Can you reset my Uptime Monitoring stats?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Can I have multiple HetrixTools accounts?
• What is Uptime Monitoring?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Delisting your blacklisted IPs
• How to track your uptime using HetrixTools
• Use Private Notes to tag your Uptime Monitors
• Hiring Freelancers For Delisting
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to fill in your Company Info

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Delete Uptime Monitor
• Blacklist Check API
• API – Add Blacklist Monitor
• Understanding our APIs
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.56 – Changelog
• v0.9.3 Beta
• HetrixTools Documentation
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.41 – Introducing SMS Notifications & SMS Credits

18 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol