01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages
• Quick Whois Search
• Live Queue Status

02 Contact Lists(42)

• Default Contact List
• SMS Credits
• Phone call notifications
• How to group HetrixTools notifications using ilert
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Queue Priority
• Blacklist Monitoring Webhook Notifications
• Add An IP Range
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• How to change Contact List
• Change Blacklist Monitor Label

04 Uptime Monitor(74)

• Show Monitored Target In Uptime Reports
• Add a PING/Service Uptime Monitor
• Uptime Monitoring Nodes Status
• Schedule Recurring Maintenance
• Filter Uptime Monitors
• Advanced cron job monitoring

05 Server Monitor(48)

• Server Monitor Agent Requirements & Compatibility
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• What to do if the Server Monitoring Agent isn’t sending any data?
• Service Monitoring
• Debug Mode – Linux Agent
• Installing the Windows Server Monitoring Agent

06 Status Pages(15)

• Protect your Status Page with a Password
• Add monitors to a Status Page
• How to order Categories
• Uptime Percentage Period (per status page)
• Delete a Status Page
• How to remove Incident from Status Page

07 Billing(25)

• Creating and Canceling Stripe Subscriptions
• Partial/Full White Label
• What Billing Software Is This?
• Your Orders/Services
• Pay via Stripe using Bitcoins
• Add extra monitors to your order

08 White Label(11)

• Fixed Header
• Configure White Label Reports
• Partial/Full White Label
• Accessing Your White Label Reports
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Ticket View

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports
• Stack blacklist monitor notifications for X hours
• Timezone
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator

12 F.A.Q.(40)

• What is Uptime Monitoring?
• Can I have multiple HetrixTools accounts?
• Does your Uptime Monitor check from all of the locations simultaneously?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Why don’t you host your own Status Page?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Enable automated data access for your Microsoft Outlook SNDS account
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to set up Keyword Monitoring
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• v2 List Blacklist Monitors
• v3 API
• v2 Set Bulk Report Announcement
• v1 Get Server Agent ID (SID)
• API – Edit Blacklist Monitor

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.2 Beta
• v0.8.7 Beta
• Required activity increased from 30 days to 90 days + Basic package discontinued
• Google SafeBrowsing to be removed on 11 Nov. 2019
• v0.9.73 – New Server Monitor Alerts
• v0.9.49 – Server Monitoring

18 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known