01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search

02 Contact Lists(42)

• Slack Integration
• How to ping a User or Role in your Discord notifications
• Opsgenie Integration
• Telegram Integration – Group Notifications
• Telegram Integration – Channel Notifications
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Difference between Microsoft SNDS Lists on HetrixTools
• Configure Microsoft SNDS Monitoring
• Ignore A Blacklist
• Export as Text
• Pagination & Monitors/Page

04 Uptime Monitor(74)

• Repeated Alerts
• Cachebuster
• Import Uptime Monitors from .CSV
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• Schedule Maintenance
• Maintenance Mode

05 Server Monitor(47)

• Debug Mode – Linux Agent
• Where do I find the SID (Server Monitor ID)?
• Resource Usage Privacy
• Server Agent – Custom Variables
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Uptime Percentage Period (per status page)
• Create Status Page
• Add Twitter Feed to Bulk Report
• Create a Status Page using Group Actions
• Incident History

07 Billing(24)

• Cancel Order / Downgrade to the Free plan
• Creating and Canceling Stripe Subscriptions
• How to receive Billing emails on a different address
• Add extra monitors to your order
• The Basic Package
• What Billing Software Is This?

08 White Label(11)

• Fixed Header
• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• In-House Support
• API Keys Access
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Monitors Based on Recent Changes
• Inherit Password Protection
• Activity Log
• Sub-Accounts
• Sub-Accounts Access Levels

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Do you offer custom packages?
• Why don’t you host your own Status Page?
• Can you reset my Uptime Monitoring stats?
• How to do a Blacklist Check?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to track your uptime using HetrixTools
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Markdown
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Keys
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.57 – Changelog
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.39 – WebHook Notifications
• v0.9.56 – Changelog
• v0.9.73 – New Server Monitor Alerts
• v0.8.4 Beta

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Connected, but no SMTP banner received within Xs