01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Account Dashboard
• Quick Whois Search
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(42)

• Telegram Integration – Group Notifications – Send Message to Topic
• Low SMS Credit Warnings
• Create A Contact List
• Telegram Integration – Channel Notifications
• Do Not Disturb Schedule
• Zenduty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Change Blacklist Monitor Label
• Set rDNS or IP address as Label
• Difference between Microsoft SNDS Lists on HetrixTools
• Show Only Blacklisted
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(74)

• How do we perform Uptime Monitoring network changes
• How to enable SSL Verification for your Uptime Monitor
• Uptime Monitoring Nodes Status
• Domain Expiration Date Appears Incorrect
• Edit Uptime Monitor
• Group Actions

05 Server Monitor(47)

• Reboot Required Warning
• Set Resource Usage Warnings
• Debug Mode – Windows Agent
• ZFS Health Monitoring
• Misconfigured Network Interface Name (PHP Agent)
• Install the PHP version of the Server Monitoring Agent (on cPanel)

06 Status Pages (Bulk Reports)(15)

• Remove monitors from a Status Page
• How to order Categories
• Categories
• Uptime Percentage Period (per status page)
• Add an announcement to your Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Turn on/off automatic payments
• Add a new Payment Method
• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• Upgrade your plan
• What Billing Software Is This?

08 White Label(11)

• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Accessing Your White Label Reports
• Default White Label Landing Page
• Add A White Label Domain Name
• Partial/Full White Label

09 Support(10)

• API Keys Access
• Viewing Your Tickets
• Which Support Desk Is This?
• In-House Support
• Ticket View
• Disable Bulk Report Title

10 Settings(21)

• Set An Avatar
• Show monitor labels in your Blacklist Reports
• Stack blacklist monitor notifications for X hours
• Filter Monitors Based on Recent Changes
• Enable/Disable multiple logins into your account
• Timezone

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Earnings Calculator
• What Affiliate Program Is This?

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• What payment methods do you accept?
• Pingdom Alternative
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Why should I blacklist check & blacklist monitor my IPs?
• Can I have multiple HetrixTools accounts?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• How to use Quick PING
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• v2 List Blacklist Monitors
• API – Edit Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.47 – Changelog
• v0.9.11 Beta – API Access & API Explorer Released
• Multiple White Label Domains
• v0.9.71 – New front-end design
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.36 – Timezone

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known