01 Getting Started(7)

• Top Notifications
• Live Queue Status
• Live Detected Outages
• Free Accounts Inactivity
• Say NO To Pageloads
• Account Dashboard

02 Contact Lists(40)

• Discord Integration
• Blacklist Monitoring Webhook Notifications
• Twitter Direct Message Notifications
• Pushover Notifications
• ilert Integration
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add A Domain Name
• Auto Refresh Timer
• Enable Blacklist Monitor Plain Text Email Notifications
• Filter Based On RBLs
• Monitored Blacklists
• How to change Contact List

04 Uptime Monitor(74)

• Maximize Workspace
• Uptime Monitoring – WebSnapshots
• Select multiple monitors at once with SHIFT+Click
• How to edit Uptime Monitor’s advanced settings
• OneClick Maintenance Mode
• Pause an Uptime Monitor

05 Server Monitor(47)

• Misconfigured Network Interface Name (PHP Agent)
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Server Monitoring Resource Usage Webhook Notifications
• Debug Mode – Linux Agent
• Filter Uptime Monitors Based on Current Warning Status
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Categories
• Embed Status Page On WHMCS Network Status
• Incident History
• Add monitors to a Status Page
• How to create a beautiful Uptime Status page

07 Billing(24)

• Upgrade your plan
• Invoices
• Add a new Payment Method
• Suspension/Termination
• Your Orders/Services
• Pay via Stripe using Bitcoins

08 White Label(11)

• Partial/Full White Label
• Add A White Label Domain Name
• Fixed Header
• Accessing Your White Label Reports
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• API Keys Access
• Opening A Ticket
• Viewing Your Tickets
• Which Support Desk Is This?
• Disable Bulk Report Title
• In-House Support

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Close Account
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Activity Log
• Sub-Accounts

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer blacklist delisting assistance?
• Can you reset my Uptime Monitoring stats?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• My blacklist monitors check-up time is too much apart. What to do?
• Why did HetrixTools blacklist my Domain or IP address?
• My blacklist check results differ from my blacklist monitoring results. Why?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to create a beautiful Uptime Status page
• Hiring Freelancers For Delisting
• Debugging the issues which caused your downtime
• Enable automated data access for your Microsoft Outlook SNDS account
• How to set up Keyword Monitoring
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• v2 Set Bulk Report Announcement
• API v3
• Understanding our APIs
• API – Delete Uptime Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.22 Beta – Repeated Alerts
• v0.9.16 Beta – (Non White Label) Public Reports Facelift
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.48 – Changelog
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check

17 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused