• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Live Detected Outages
  • Quick Whois Search
  • Top Notifications
  • Free Accounts Inactivity
  • Account Dashboard

02 Contact Lists(40)

  • Splunk/VictorOps Integration
  • SMS Credits
  • Remove entry from Contact List
  • Phone call notifications
  • Uptime Monitoring Webhook Notifications
  • RocketChat Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Blacklist Monitor Color Indicators
  • How to delete entire IP block from Blacklist Monitoring
  • Search Blacklist Monitors
  • Daily/Weekly Blacklist Monitoring Reports
  • Add An IP Range
  • Dedicated Queue

04 Uptime Monitor(73)

  • Autocomplete Search
  • Here’s how Maintenance Mode affects your Uptime Reports
  • Domain Expiration Monitoring
  • Advanced Metrics For Website Uptime Monitors
  • Enable Uptime Monitor Plain Text Email Notifications
  • Location Fails Warning

05 Server Monitor(46)

  • Misconfigured Network Interface Name
  • Set Resource Usage Warnings
  • Debug Mode – Windows Agent
  • Install the macOS Server Monitoring Agent
  • Configure CPU Temperature Warnings
  • What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

  • Remove monitors from a Status Page
  • Add an announcement to your Status Page
  • Categories
  • Create Status Page
  • Uptime Percentage Period (per status page)
  • Add monitors to a Status Page

07 Billing(24)

  • Cancel Order / Downgrade to the Free plan
  • Creating and Canceling Stripe Subscriptions
  • Your Orders/Services
  • Why am I being double charged? [PayPal]
  • Upgrade your plan
  • Upgrade/Downgrade

08 White Label(11)

  • SSL Error Accessing White Label Report
  • Partial/Full White Label
  • Configure DNS settings for your White Label Domain
  • Accessing Your White Label Reports
  • Configure White Label Reports
  • Default White Label Landing Page

09 Support(10)

  • Live Chat
  • Ticket View
  • Viewing Your Tickets
  • Opening A Ticket
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • Which Support Desk Is This?

10 Settings(21)

  • Enable/Disable multiple logins into your account
  • Account Settings
  • Set An Avatar
  • Dark Mode
  • Sub-Accounts Access Levels
  • Timezone

11 Affiliate Program(6)

  • Affiliate Program Overview
  • Withdraw Earnings
  • Earnings Calculator
  • Earn Extra Monitors By Referring New Users
  • Affiliate Dashboard
  • What Affiliate Program Is This?

12 F.A.Q.(40)

  • Do you offer free trials?
  • What payment methods do you accept?
  • My blacklist check results differ from my blacklist monitoring results. Why?
  • How can I remove or edit the label of multiple monitors at once?
  • How do blacklist notifications work? When do I get notified?
  • My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • How to fill in your Company Info
  • How to track your uptime using HetrixTools
  • Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
  • Uptime Monitoring For Display
  • Adding your IPs to Microsoft Outlook SNDS
  • The importance of ordering your monitors list

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Add Blacklist Monitor
  • Using the API Relay
  • Understanding our APIs
  • API – Edit Blacklist Monitor
  • Blacklist Check API
  • API – Delete Uptime Monitor

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.70 – Changelog
  • v0.9.39 – WebHook Notifications
  • v0.9.15 Beta – bad.psky.me RBL added
  • Google SafeBrowsing to be removed on 11 Nov. 2019
  • v0.9.36 – Timezone
  • v0.9.16 Beta – (Non White Label) Public Reports Facelift

17 Common Errors(10)

  • Error 28: Connection timed out after X milliseconds (Xms)
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
  • Error 35: error:0A00018A:SSL routines::dh key too small

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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