• Uptime Monitor
  • Blacklist Monitor

HetrixTools

  • Uptime Monitor
  • Blacklist Monitor

Article Categories

01 Getting Started(7)

  • Live Queue Status
  • Top Notifications
  • Live Detected Outages
  • Free Accounts Inactivity
  • Quick Whois Search
  • Say NO To Pageloads

02 Contact Lists(40)

  • Telegram Integration – Direct Message Notifications
  • SMS Notification Examples
  • HipChat Integration
  • Splunk/VictorOps Integration
  • Opsgenie Integration
  • Microsoft Teams Integration

03 Blacklist Monitor(63)

  • 03.01 RBL Info(15)

  • Add extra monitors to your order
  • Difference between Microsoft SNDS Lists on HetrixTools
  • Export as Text
  • What is the difference between API Calls and API Checks?
  • Add multiple entries at once
  • Change Blacklist Monitor Label

04 Uptime Monitor(71)

  • Maximize Workspace
  • Private/Public Uptime Reports
  • Pagination & Monitors/Page
  • Repeated Alerts
  • How to edit Uptime Monitor’s advanced settings
  • Add a SMTP Monitor

05 Server Monitor(46)

  • Server Agent – Custom Variables
  • Misconfigured Network Interface Name
  • Server Monitor Agent Settings
  • Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
  • Reboot Required Warning
  • View Running Processes

06 Status Pages (Bulk Reports)(14)

  • Embed Status Page On WHMCS Network Status
  • Protect your Status Page with a Password
  • Create Status Page
  • Create a Status Page using Group Actions
  • How to remove Incident from Status Page
  • Add monitors to a Status Page

07 Billing(24)

  • Cancel Order / Downgrade to the Free plan
  • Add extra monitors to your order
  • Add a new Payment Method
  • Suspension/Termination
  • Pay via Stripe using your debit or credit card
  • Reactivating a Terminated Order

08 White Label(11)

  • Configure DNS settings for your White Label Domain
  • Embed White Label Status Pages and Reports
  • Partial/Full White Label
  • How to set up a White Label Domain or Subdomain
  • Accessing Your White Label Reports
  • Add A White Label Domain Name

09 Support(10)

  • Live Chat
  • In-House Support
  • Difference between ‘not ideal’ and ‘critical’ RAID health warnings
  • We Need Your Feedback
  • Which Support Desk Is This?
  • API Keys Access

10 Settings(21)

  • Timezone
  • Account Settings
  • Set An Avatar
  • Dark Mode
  • Filter Monitors Based on Recent Changes
  • Uptime percentage calculation

11 Affiliate Program(6)

  • Withdraw Earnings
  • Affiliate Program Overview
  • Earnings Calculator
  • Affiliate Dashboard
  • What Affiliate Program Is This?
  • Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

  • Does your Uptime Monitor check from all of the locations simultaneously?
  • Why don’t you host your own Status Page?
  • How to edit White Label domain settings?
  • How to remove a monitored Service from multiple servers?
  • What to do after following the Delist links?
  • Do you offer Bulk Blacklist Check?

13 Best Practice(28)

  • 13.01 Blacklist Monitor(13)

  • 13.02 Uptime Monitor(13)

  • Uptime Monitoring For Display
  • Hiring Freelancers For Delisting
  • This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
  • Filter Based On RBL
  • How to track your uptime using HetrixTools
  • How to fill in your Company Info

14 Common Issues(3)

  • Disabling the ‘Reboot Required’ warning icons
  • Failed to read CPU temperature natively
  • Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

  • API – Add Website/Ping/Service/SMTP Uptime Monitor
  • Blacklist Check API
  • Understanding our APIs
  • Blacklist Check Credits (also known as API Checks)
  • API – Edit Blacklist Monitor
  • v2 List Blacklist Monitors

16 Announcements(178)

  • 16.01 Incidents(57)

  • 16.02 Network Changes(15)

  • v0.9.74 – Server Monitoring – Running Processes
  • v0.9.35 – Domain Blacklist Check
  • v0.9.45 – 6 New Uptime Monitoring Locations
  • v0.9.59 – Changelog
  • v0.9.70 – Changelog
  • HetrixTools Documentation

17 Common Errors(8)

  • Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
  • HTTP Code [403] Error 0: (Xms)
  • Error 0: keyword not found
  • Error 0: Name or service not known
  • Error 35: error:0A000102:SSL routines::unsupported protocol
  • Error 28: Connection timed out after X milliseconds (Xms)

Categories

  • 01 Getting Started
  • 02 Contact Lists
  • 03 Blacklist Monitor
  • 03.01 RBL Info
  • 04 Uptime Monitor
  • 05 Server Monitor
  • 06 Status Pages (Bulk Reports
  • 07 Billing
  • 08 White Label
  • 09 Support
  • 10 Settings
  • 11 Affiliate Program
  • 12 F.A.Q.
  • 13 Best Practice
  • 13.01 Blacklist Monitor
  • 13.02 Uptime Monitor
  • 14 Common Issues
  • 15 API
  • 16 Announcements
  • 16.01 Incidents
  • 16.02 Network Changes
  • 17 Common Errors

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