01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• Create A Contact List
• Phone call notifications
• Telegram Integration – Channel Notifications
• Uptime Monitoring Webhook Notifications
• Telegram Integration – Direct Message Notifications
• HipChat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Sorting Blacklist Monitors
• Search Blacklist Monitors
• View further blacklisting details in your reports
• Pagination & Monitors/Page
• Add Your First Blacklist Monitor
• Autocomplete Search

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• How to edit Uptime Monitor’s advanced settings
• Schedule Recurring Maintenance
• OneClick Maintenance Mode
• Pause an Uptime Monitor
• Repeated Alerts

05 Server Monitor(46)

• What data does the Server Monitor Agent collect?
• Resource Usage Privacy
• Where do I find the SID (Server Monitor ID)?
• Enable Server Monitor Agent Debugging
• Install the HetrixTools Server Monitor Agent
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• How to remove Incident from Status Page
• Delete a Status Page
• Create a Status Page using Group Actions
• How to create a beautiful Uptime Status page
• Create Status Page
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• Your Orders/Services
• Suspension/Termination
• Placing A New Order
• Paying an Invoice with Account Credit

08 White Label(11)

• Default White Label Landing Page
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Configure White Label Reports
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Disable Bulk Report Title
• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View

10 Settings(21)

• Sub-Accounts Access Levels
• Enable/Disable multiple logins into your account
• Show monitor labels in your Blacklist Reports
• Close Account
• Enable Blacklist Monitor Plain Text Email Notifications
• Dark Mode

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Program Overview

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How can I contact a blacklist’s owners?
• Can I have multiple HetrixTools accounts?
• mxtoolbox alternative?
• How long until my Domain or IP address is delisted?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• Search and Labels
• Markdown
• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Explorer
• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• API – Edit Blacklist Monitor
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.36 – Timezone
• v0.8.4 Beta
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.77 – Server Agent Monitor
• Google SafeBrowsing to be removed on 11 Nov. 2019
• Announcing the new Blacklist Monitor pricing structure

17 Common Errors(10)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol