01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Queue Status
• Quick Whois Search
• Live Detected Outages
• Free Accounts Inactivity

02 Contact Lists(42)

• PushBullet Notifications
• Phone call notifications
• Do Not Disturb Schedule
• Low SMS Credit Warnings
• Telegram Integration – Group Notifications – Send Message to Topic
• Default Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Monitored Blacklists
• Notice Report Changes
• Auto Refresh Timer
• Add An IP Range
• Meet The Interface
• Bookmarks

04 Uptime Monitor(74)

• Add a Website Uptime Monitor
• Difference between Location Fail Log and Network Diagnostics
• Website Uptime Monitoring – Accepted HTTP Codes
• SSL Certificate Expiration Date Monitoring
• Set Domain Expiration Date Manually
• Uptime Monitoring Webhook Notifications

05 Server Monitor(48)

• Reinstall, Update, Remove The Server Monitor Agent
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Server Monitoring Resource Usage Webhook Notifications
• Debug Mode – Windows Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Install the macOS Server Monitoring Agent

06 Status Pages(15)

• How to order Categories
• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Delete a Status Page
• Categories

07 Billing(25)

• Remove a saved Payment Method
• How to receive Billing emails on a different address
• Cancel Order / Downgrade to the Free plan
• Suspension/Termination
• What Billing Software Is This?
• Add extra monitors to your order

08 White Label(11)

• Fixed Header
• White Label is not package exclusive
• Configure White Label Reports
• Add A White Label Domain Name
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• API Key Scope
• Live Chat
• Which Support Desk Is This?

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Timezone
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• How do I access my Blacklist Reports?
• How can I remove or edit the label of multiple monitors at once?
• What is Uptime Monitoring?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Can you reset my Uptime Monitoring stats?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Hiring Freelancers For Delisting
• How to use Quick PING
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list
• Uptime Monitoring For Display
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 Set Bulk Report Announcement
• Understanding API Limits
• v1 Server Stats
• API Explorer

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• Windows Server Monitoring Agent v2
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Moscow Relocation API/Webhook Changes
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.15 Beta – bad.psky.me RBL added

18 Common Errors(11)

• Error 35: error:0A00018A:SSL routines::dh key too small
• Connected, but no SMTP banner received within Xs
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure