01 Getting Started(7)

• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Blacklist Monitoring Webhook Notifications
• Remove entry from Contact List
• Server Monitoring Resource Usage Webhook Notifications
• SMS Notification Examples
• Microsoft Teams Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Initiate Manual Blacklist Check
• Blacklist Monitoring Webhook Notifications
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Group Actions
• Sorting Blacklist Monitors
• How to delete entire IP block from Blacklist Monitoring

04 Uptime Monitor(74)

• Edit Uptime Monitor
• Alert Only After X Minutes Of Downtime
• Add a Cron Job Monitor (Heartbeat Monitor)
• Auto Refresh Timer
• Add a Server Agent Monitor (Heartbeat Monitor)
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(47)

• Ignore certain Network Interfaces for Server Monitoring Agent
• Multiple Disks Support
• Uninstall the HetrixTools Server Monitor Agent
• What to do if the Server Monitoring Agent isn’t sending any data?
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Install the HetrixTools Server Monitor Agent

06 Status Pages (Bulk Reports)(15)

• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Categories
• Create Status Page
• Add monitors to a Status Page
• Uptime Percentage Period (per status page)

07 Billing(24)

• Paying an Invoice with Account Credit
• Cancel Order / Downgrade to the Free plan
• How to receive Billing emails on a different address
• Pay via Stripe using your debit or credit card
• Generate Early Invoice
• Upgrade your plan

08 White Label(11)

• Accessing Your White Label Reports
• Configure White Label Reports
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Add A White Label Domain Name
• Configure DNS settings for your White Label Domain

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Which Support Desk Is This?
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support

10 Settings(21)

• Blacklist Monitor Color Indicators
• Dark Mode
• Sub-Account – Switch Account
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Activity Log

11 Affiliate Program(6)

• Affiliate Dashboard
• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Can I have multiple HetrixTools accounts?
• How to remove a monitored Service from multiple servers?
• My blacklist monitors check-up time is too much apart. What to do?
• What is Uptime Monitoring?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• How to use the Cron Job Monitor
• How to use Quick PING

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• API Uptime Monitor Maintenance Mode
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Keys

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Required activity increased from 30 days to 90 days + Basic package discontinued
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.33 – Dynamic Delisting Links
• v0.9.66 – Location Fails Warning
• v0.9.15 Beta – bad.psky.me RBL added

17 Common Errors(11)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol