01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search

02 Contact Lists(42)

• How to ping a User or Role in your Discord notifications
• Blacklist Monitoring Webhook Notifications
• Default Contact List
• PushBullet Notifications
• Google Chat Integration
• PagerDuty Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add Your First Blacklist Monitor
• Meet The Interface
• Add An IP Range
• Initiate Manual Blacklist Check
• Queue Priority
• What is the difference between API Calls and API Checks?

04 Uptime Monitor(74)

• Enable Uptime Monitor Plain Text Email Notifications
• Add extra monitors to your order
• Auto Refresh Timer
• Import Uptime Monitors from .CSV
• Uptime Monitoring IP Addresses
• Location Fail Log

05 Server Monitor(47)

• CloudLinux Data Collection Issues
• Reboot Required Warning
• Configure CPU Temperature Warnings
• Software RAID Monitoring
• Where do I find the SID (Server Monitor ID)?
• Using the Server Monitoring Relay

06 Status Pages(15)

• Remove monitors from a Status Page
• Add monitors to a Status Page
• Categories
• How to order Categories
• Add Twitter Feed to Bulk Report
• How to create a beautiful Uptime Status page

07 Billing(25)

• Account Credit
• Pay via Stripe using your debit or credit card
• Why am I being double charged? [PayPal]
• Add a new Payment Method
• Invoices
• What Billing Software Is This?

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Add A White Label Domain Name
• Accessing Your White Label Reports

09 Support(10)

• Live Chat
• In-House Support
• Which Support Desk Is This?
• Viewing Your Tickets
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Sub-Account – Switch Account
• Blacklist Monitor Color Indicators
• Change Password
• Account Settings

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why should I blacklist check & blacklist monitor my IPs?
• How do blacklist notifications work? When do I get notified?
• What is Uptime Monitoring?
• How many uptime monitoring locations should I select?
• How to edit White Label domain settings?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Add Blacklist Monitor
• Blacklist Check API
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• API Explorer
• API – Add Website/Ping/Service/SMTP Uptime Monitor

16 MCP(14)

• 16.01 MCP - Use Cases(4)

• 16.02 MCP - More Examples(6)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.3 Beta
• Abusix blacklists added to HetrixTools
• UCEPROTECT-Level3
• v0.9.3 Beta
• v0.8.5 Beta
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• HTTP Code [403] Error 0: (Xms)
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR