01 Getting Started(7)

• Live Detected Outages
• Quick Whois Search
• Free Accounts Inactivity
• Top Notifications
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• Opsgenie Integration
• Uptime Monitoring Webhook Notifications
• Blacklist Monitoring Webhook Notifications
• Mattermost Integration
• Create A Contact List
• How do Contact Lists work?

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Filter Monitors Based on Recent Changes
• Add An IP Range
• Add A Domain Name
• Blacklist Monitor Change History
• Show Only Blacklisted
• Blacklist Monitor Report

04 Uptime Monitor(73)

• Quick PING
• Network Diagnostics
• Pause an Uptime Monitor
• Location Fail Log
• SSL Certificate Expiration Date Monitoring
• Meet The Interface

05 Server Monitor(46)

• Server Agent – Custom Variables
• Filter Uptime Monitors Based on Current Warning Status
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Ignore certain Network Interfaces for Server Monitoring Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• What is Server Monitoring?

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Add Twitter Feed to Bulk Report
• Add an announcement to your Status Page
• Create Status Page
• Delete a Status Page

07 Billing(24)

• Invoices
• Why am I being double charged? [PayPal]
• Pay via Stripe using your debit or credit card
• How to receive Billing emails on a different address
• Remove a saved Payment Method
• Suspension/Termination

08 White Label(11)

• Add A White Label Domain Name
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• Partial/Full White Label
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive

09 Support(10)

• Opening A Ticket
• Disable Bulk Report Title
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• Which Support Desk Is This?

10 Settings(21)

• Enable Uptime Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours
• Default Reports Per Page For Bulk Reports
• Dark Mode
• Inherit Password Protection
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview

12 F.A.Q.(40)

• Can you reset my Uptime Monitoring stats?
• I just added Blacklist Monitors, why am I not receiving notifications?
• How do I access my Uptime Reports?
• My IP (or domain) is blacklisted, how do I delist it?
• Do you offer custom packages?
• How long until my Domain or IP address is delisted?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• Hiring Freelancers For Delisting
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• The importance of ordering your monitors list
• How to fill in your Company Info
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• v2 Set Bulk Report Announcement
• v1 Server Stats
• Understanding API Limits
• API Uptime Monitor Maintenance Mode
• Blacklist Check API
• API Keys

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Relocating our Moscow monitoring location
• v0.9.15 Beta – bad.psky.me RBL added
• Announcing the new Blacklist Monitor pricing structure
• v0.9.1 Beta
• Abusix blacklists added to HetrixTools
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(10)

• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR