01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Account Dashboard
• Quick Whois Search

02 Contact Lists(42)

• Do Not Disturb Schedule
• SMS Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Server Monitoring Resource Usage Webhook Notifications
• Uptime Monitoring Webhook Notifications
• ilert Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Enable Blacklist Monitor Plain Text Email Notifications
• Group Actions
• How to delete entire IP block from Blacklist Monitoring
• Meet The Interface
• Autocomplete Search
• Export as Text

04 Uptime Monitor(74)

• Add a PING/Service Uptime Monitor
• Filter Uptime Monitors
• Advanced Metrics For Website Uptime Monitors
• How to change Contact List
• Maintenance Mode
• Uptime Monitoring Webhook Notifications

05 Server Monitor(48)

• Software RAID Monitoring
• What data does the Server Monitor Agent collect?
• Why isn’t my network usage being collected?
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• HDD/SSD/NVMe Drive Health Monitor
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation

06 Status Pages(15)

• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Remove monitors from a Status Page
• Create Status Page
• Uptime Percentage Period (per status page)

07 Billing(25)

• Pay via Stripe using Bitcoins
• Upgrade/Downgrade
• Pay via Stripe using your debit or credit card
• Remove a saved Payment Method
• Placing A New Order
• Partial/Full White Label

08 White Label(11)

• Partial/Full White Label
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Accessing Your White Label Reports
• Fixed Header
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Disable Bulk Report Title
• Live Chat
• We Need Your Feedback
• Viewing Your Tickets
• API Key Scope

10 Settings(21)

• Timezone
• Close Account
• Enable Uptime Monitor Plain Text Email Notifications
• Account Settings
• Inherit Password Protection
• Filter Monitors Based on Recent Changes

11 Affiliate Program(6)

• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How can I remove or edit the label of multiple monitors at once?
• Why did HetrixTools blacklist my Domain or IP address?
• How are your Uptime Monitoring statistics calculated?
• Do you offer Bulk Blacklist Check?
• My IP (or domain) is blacklisted, how do I delist it?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• How to set up Keyword Monitoring
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Use Private Notes to tag your Uptime Monitors
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• Using the API Relay
• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)
• Blacklist Check API

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.73 – New Server Monitor Alerts
• Changes to SMART test warnings and Group Actions
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• v0.9.77 – Server Agent Monitor
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List
• v0.9.65 – Changelog

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)