01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Top Notifications
• Quick Whois Search

02 Contact Lists(40)

• How to enable Telegram Topics
• Create A Contact List
• Microsoft Teams Integration
• How do Contact Lists work?
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Direct Message Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• How to delete entire IP block from Blacklist Monitoring
• Daily/Weekly Blacklist Monitoring Reports
• Add An IP Block
• Maximize Workspace
• Autocomplete Search

04 Uptime Monitor(72)

• Schedule Recurring Maintenance
• Edit Uptime Monitor
• Location Fails Warning
• How is the uptime percentage calculated in your Uptime Reports
• Nameserver Monitoring
• Avoid PING False Positives

05 Server Monitor(46)

• Using the Server Monitoring Relay
• Service Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• Reinstall, Update, Remove The Server Monitor Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Debug Mode – Windows Agent

06 Status Pages (Bulk Reports)(15)

• Categories
• Uptime Percentage Period (per status page)
• Add monitors to a Status Page
• Incident History
• Remove monitors from a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• What Billing Software Is This?
• Placing A New Order
• Reactivating a Terminated Order
• Creating and Canceling Stripe Subscriptions
• Invoices
• Account Credit

08 White Label(11)

• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Fixed Header
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Disable Bulk Report Title
• Live Chat
• Ticket View
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Which Support Desk Is This?
• Viewing Your Tickets

10 Settings(21)

• Set An Avatar
• Uptime Percentage Period (account-wide)
• Sub-Accounts
• Change Password
• Sub-Accounts Access Levels
• Account Settings

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• What Affiliate Program Is This?
• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How long until my Domain or IP address is delisted?
• How do I access my Blacklist Reports?
• Why is Uptime Monitoring so important? Why should I do it?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• Uptime Monitoring For Display
• Markdown
• How to set up Keyword Monitoring
• The importance of ordering your monitors list

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• v1 Get Server Agent ID (SID)
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API Explorer
• Understanding our APIs
• API – Delete Uptime Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r1 Beta
• UCEPROTECT-Level3
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration
• Linux Server Monitoring Agent v2
• SMS Credits Price Reduction
• v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

17 Common Errors(8)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled