01 Getting Started(7)

• Say NO To Pageloads
• Top Notifications
• Live Detected Outages
• Live Queue Status
• Free Accounts Inactivity
• Account Dashboard

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• Zenduty Integration
• Telegram Integration – Direct Message Notifications
• How do Contact Lists work?
• Discord Integration
• Google Chat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Meet The Interface
• Change Blacklist Monitor Label
• Blacklist Monitor Color Indicators
• Maximize Workspace
• Daily/Weekly Blacklist Monitoring Reports

04 Uptime Monitor(72)

• Search Cloud
• Alert Only After X Minutes Of Downtime
• Location Fails Warning
• How to whitelist our Uptime Monitoring Nodes in CSF
• Domain Expiration Monitoring
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(46)

• ZFS Health Monitoring
• Misconfigured Network Interface Name
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• What data does the Server Monitor Agent collect?
• Enable Server Monitor Agent Debugging
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Categories
• Add monitors to a Status Page
• Incident History
• Remove monitors from a Status Page
• Protect your Status Page with a Password

07 Billing(24)

• Your Orders/Services
• Change Billing Cycle
• Partial/Full White Label
• Account Credit
• Invoices
• Remove a saved Payment Method

08 White Label(11)

• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Partial/Full White Label
• Configure DNS settings for your White Label Domain

09 Support(10)

• Ticket View
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• We Need Your Feedback
• Which Support Desk Is This?
• In-House Support

10 Settings(21)

• Change Password
• Enable Uptime Monitor Plain Text Email Notifications
• Activity Log
• Sub-Account – Switch Account
• Blacklist Monitor Color Indicators
• Account Settings

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Program Overview
• Earnings Calculator
• Affiliate Dashboard
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• How can I contact a blacklist’s owners?
• Why did HetrixTools blacklist my Domain or IP address?
• How to buy SMS Credits?
• How many uptime monitoring locations should I select?
• My blacklist monitors check-up time is too much apart. What to do?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• How to fill in your Company Info
• How to set up Keyword Monitoring
• Blacklist Check vs. Blacklist Monitor
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Delete Blacklist Monitor
• v2 List Blacklist Monitors
• v2 Set Bulk Report Announcement
• API Explorer
• v1 Get Server Agent ID (SID)
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.55 – Changelog
• v0.9.70 – Changelog
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.58 – Changelog

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: Name or service not known
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol