01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Top Notifications
• Live Queue Status
• Live Detected Outages
• Quick Whois Search

02 Contact Lists(42)

• Remove entry from Contact List
• Blacklist Monitoring Webhook Notifications
• Jira Integration
• How do Contact Lists work?
• How to group HetrixTools notifications using ilert
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add An IP Block
• Delete Multiple Blacklist Monitors
• Blacklist Monitors – Summary
• Difference between Microsoft SNDS Lists on HetrixTools
• Show Only Blacklisted
• Auto Refresh Timer

04 Uptime Monitor(74)

• Pagination & Monitors/Page
• Add a Server Agent Monitor (Heartbeat Monitor)
• Uptime Monitoring Webhook Notifications
• How to enable SSL Verification for your Uptime Monitor
• How is the uptime percentage calculated in your Uptime Reports
• Advanced cron job monitoring

05 Server Monitor(48)

• Filter Uptime Monitors Based on Current Warning Status
• Service Monitoring
• Software RAID Monitoring
• Resource Usage Privacy
• Server Agent – Custom Variables
• Run Server Monitor Agent As Root

06 Status Pages(15)

• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• Create Status Page
• Categories
• Remove monitors from a Status Page
• Add Twitter Feed to Bulk Report

07 Billing(25)

• Reactivating a Terminated Order
• Add a new Payment Method
• How to receive Billing emails on a different address
• Your Orders/Services
• Upgrade your plan
• The Basic Package

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Add A White Label Domain Name
• Default White Label Landing Page
• White Label is not package exclusive
• Partial/Full White Label

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Live Chat
• We Need Your Feedback
• Viewing Your Tickets
• Disable Bulk Report Title
• API Key Scope

10 Settings(21)

• Enable Blacklist Monitor Plain Text Email Notifications
• Sub-Accounts
• Dark Mode
• Blacklist monitor change notification threshold
• Default Reports Per Page For Bulk Reports
• Account Settings

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How can I remove or edit the label of multiple monitors at once?
• How to do a Blacklist Check?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• My IP (or domain) is blacklisted, how do I delist it?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Uptime Monitoring For Display
• How to track your uptime using HetrixTools
• Filter Based On RBL
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Website/Ping/Service/SMTP Uptime Monitor
• API – Delete Blacklist Monitor
• API Explorer
• Blacklist Check Credits (also known as API Checks)
• API Keys
• Using the API Relay

16 MCP(20)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(10)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.10 Beta – Embeded Full White Label Reports & Changeable Icon Colors
• v0.9.33 – Dynamic Delisting Links
• Linux Server Monitoring Agent v2
• v0.9.63 – Telegram Integration
• v0.9.62 – Changelog
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection

18 Common Errors(11)

• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Connected, but no SMTP banner received within Xs
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol