01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Live Queue Status
• Account Dashboard
• Say NO To Pageloads
• Top Notifications

02 Contact Lists(42)

• Slack Integration
• Remove entry from Contact List
• Low SMS Credit Warnings
• Opsgenie Integration
• PushBullet Notifications
• Twitter Direct Message Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add multiple entries at once
• Paid vs. Free – Blacklist Monitoring Email Reports
• Auto Refresh Timer
• Search Blacklist Monitors
• Daily/Weekly Blacklist Monitoring Reports
• How to change Contact List

04 Uptime Monitor(74)

• Clone an Uptime Monitor
• Select multiple monitors at once with SHIFT+Click
• Autocomplete Search
• How to edit Uptime Monitor’s advanced settings
• Nameserver Monitoring
• Here’s how Maintenance Mode affects your Uptime Reports

05 Server Monitor(47)

• View Running Processes
• What to do if the Server Monitoring Agent isn’t sending any data?
• Run Server Monitor Agent As Root
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Server Monitor Color Indicators
• Why isn’t my network usage being collected?

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Uptime Percentage Period (per status page)
• Incident History
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Create a Status Page using Group Actions

07 Billing(24)

• Add a new Payment Method
• The Basic Package
• Partial/Full White Label
• What Billing Software Is This?
• Creating and Canceling Stripe Subscriptions
• Your Orders/Services

08 White Label(11)

• Configure White Label Reports
• White Label is not package exclusive
• Fixed Header
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports

09 Support(10)

• API Keys Access
• In-House Support
• We Need Your Feedback
• Which Support Desk Is This?
• Disable Bulk Report Title
• Viewing Your Tickets

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Blacklist monitor change notification threshold
• Enable Uptime Monitor Plain Text Email Notifications
• Set An Avatar
• Change Password
• Blacklist Monitor Color Indicators

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Why did HetrixTools blacklist my Domain or IP address?
• Do you offer free trials?
• Pingdom Alternative
• How to buy SMS Credits?
• My blacklist monitors check-up time is too much apart. What to do?
• How do I access my Uptime Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Adding your IPs to Microsoft Outlook SNDS
• Blacklist Check vs. Blacklist Monitor
• Uptime Monitoring For Display
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Using the API Relay
• API – Delete Blacklist Monitor
• API Explorer
• API v3
• v1 Server Stats
• API Uptime Monitor Maintenance Mode

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.17 Beta – PushBullet / PushOver / Slack Integration
• v0.9.7 Beta
• v0.9.12 Beta – Redesigned Monitors Interface & Filter Blacklist Monitors By RBLs
• Relocating our Moscow monitoring location
• Schedule Recurring Maintenance
• v0.9.21 Beta – Twitter Notifications / HipChat Integration / PagerDuty Integration

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• HTTP Code [403] Error 0: (Xms)