01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• Blacklist Monitoring Webhook Notifications
• Default Contact List
• Do Not Disturb Schedule
• SMS Credits
• PagerDuty Integration
• Pushover Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Delete Multiple Blacklist Monitors
• Blacklist Monitor Report
• Add A Domain Name
• Queue Priority
• Blacklist Monitors Actions

04 Uptime Monitor(72)

• Meet The Interface
• Downtime Notes
• Group Actions
• Pause an Uptime Monitor
• Cachebuster
• Add a Cron Job Monitor (Heartbeat Monitor)

05 Server Monitor(46)

• What to do if the Server Monitoring Agent isn’t sending any data?
• Install the HetrixTools Server Monitor Agent
• CPU Temperature Monitoring
• Misconfigured Network Interface Name
• HDD/SSD/NVMe Drive Health Monitor
• What data does the Server Monitor Agent collect?

06 Status Pages (Bulk Reports)(14)

• Create a Status Page using Group Actions
• Create Status Page
• How to create a beautiful Uptime Status page
• Remove monitors from a Status Page
• Incident History
• Add an announcement to your Status Page

07 Billing(24)

• Placing A New Order
• Paying an Invoice with Account Credit
• Add extra monitors to your order
• Turn on/off automatic payments
• Your Orders/Services
• Why am I being double charged? [PayPal]

08 White Label(11)

• Partial/Full White Label
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• SSL Error Accessing White Label Report
• Default White Label Landing Page
• Embed White Label Status Pages and Reports

09 Support(10)

• Ticket View
• API Keys Access
• In-House Support
• Opening A Ticket
• Which Support Desk Is This?
• Viewing Your Tickets

10 Settings(21)

• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Blacklist monitor change notification threshold
• Set An Avatar
• Stack blacklist monitor notifications for X hours
• Timezone

11 Affiliate Program(6)

• Withdraw Earnings
• Affiliate Dashboard
• Earnings Calculator
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• Where can I see my Package Limits?
• Do you offer Bulk Blacklist Check?
• Does your Uptime Monitor check from all of the locations simultaneously?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Uptime Monitoring For Display
• Adding your IPs to Microsoft Outlook SNDS
• How to set up Keyword Monitoring
• Markdown
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Blacklist Monitor
• API v3
• API Keys
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• Understanding our APIs

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.44 – Sub-Accounts
• v0.9.53 – Blacklist Monitor Bookmarks
• Multiple White Label Domains
• v0.9.23 Beta – SSL Monitoring / Show Monitored Target In Uptime Reports
• Introducing Phone Call Notifications
• v0.9.9 Beta – Bulk Reports

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR