01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Free Accounts Inactivity
• Live Queue Status

02 Contact Lists(42)

• Telegram Integration – Direct Message Notifications
• ntfy.sh Notifications
• Missed ntfy notifications when using the public ntfy.sh server
• How to group HetrixTools notifications using ilert
• Low SMS Credit Warnings
• SMS Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Add A Domain Name
• Blacklist Monitor Change History
• How to delete entire IP block from Blacklist Monitoring
• Blacklist Monitor Color Indicators
• Blacklist Monitor Report
• Meet The Interface

04 Uptime Monitor(74)

• Uptime Monitoring Nodes Status
• Location Fails Warning
• Avoid PING False Positives
• Add a SMTP Monitor
• Uptime Monitoring IP Addresses
• Set Domain Expiration Date Manually

05 Server Monitor(48)

• Uninstall the HetrixTools Server Monitor Agent
• Ignore certain Network Interfaces for Server Monitoring Agent
• What data does the Server Monitor Agent collect?
• Configure CPU Temperature Warnings
• Why isn’t my network usage being collected?
• Server Monitoring Resource Usage Webhook Notifications

06 Status Pages(15)

• How to order Categories
• Add an announcement to your Status Page
• How to remove Incident from Status Page
• Add monitors to a Status Page
• Embed Status Page On WHMCS Network Status
• Categories

07 Billing(25)

• Your Orders/Services
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?
• Suspension/Termination
• Creating and Canceling Stripe Subscriptions
• Paying an Invoice with Account Credit

08 White Label(11)

• Configure DNS settings for your White Label Domain
• Partial/Full White Label
• Accessing Your White Label Reports
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain
• Add A White Label Domain Name

09 Support(10)

• Opening A Ticket
• Which Support Desk Is This?
• API Key Scope
• We Need Your Feedback
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets

10 Settings(21)

• Stack blacklist monitor notifications for X hours
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Inherit Password Protection
• Timezone
• Close Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Withdraw Earnings

12 F.A.Q.(40)

• Why is Uptime Monitoring so important? Why should I do it?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• How do blacklist notifications work? When do I get notified?
• How to edit White Label domain settings?
• mxtoolbox alternative?

13 Best Practice(29)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(14)

• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• Delisting your blacklisted IPs
• Use Private Notes to tag your Uptime Monitors
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• API Explorer
• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor
• API Keys

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.35 – Domain Blacklist Check
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• v0.9.36 – Timezone
• Changes in our Uptime Webhook Notifications
• v0.9.50 – Changelog

18 Common Errors(11)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Connected, but no SMTP banner received within Xs
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR