01 Getting Started(7)

• Top Notifications
• Account Dashboard
• Live Detected Outages
• Free Accounts Inactivity
• Live Queue Status
• Quick Whois Search

02 Contact Lists(26)

• SMS Credits
• PagerDuty Integration
• Blacklist Monitoring Webhook Notifications
• Microsoft Teams Integration
• Uptime Monitoring Webhook Notifications
• Telegram Integration

03 Blacklist Monitor(61)

• 03.01 RBL Info(15)

• Dedicated Queue
• Filter Based On RBLs
• Queue Priority
• Add An IP Range
• Set rDNS or IP address as Label
• Pagination & Monitors/Page

04 Uptime Monitor(63)

• Uptime Monitoring Nodes Status
• Add a Cron Job Monitor (Heartbeat Monitor)
• Here’s how Maintenance Mode affects your Uptime Reports
• Categories
• Reset Uptime Monitor History
• Avoid PING False Positives

05 Server Monitor(35)

• Multiple Disks Support
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Where do I find the SID (Server Monitor ID)?
• Reinstall, Update, Remove The Server Monitor Agent
• Server Agent – Custom Variables

06 Status Pages (Bulk Reports)(10)

• How to order Categories
• Add an announcement to your Status Page
• Categories
• Create a Status Page using Group Actions
• Add Twitter Feed to Bulk Report
• Protect your Status Page with a Password

07 Billing(23)

• Suspension/Termination
• The Basic Package
• What Billing Software Is This?
• Why am I being double charged? [PayPal]
• Account Credit
• Add extra monitors to your order

08 White Label(11)

• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Configure DNS settings for your White Label Domain
• Fixed Header
• Default White Label Landing Page
• Accessing Your White Label Reports

09 Support(10)

• Viewing Your Tickets
• API Keys Access
• Ticket View
• Disable Bulk Report Title
• Live Chat
• We Need Your Feedback

10 Settings(20)

• Default Reports Per Page For Bulk Reports
• Filter Monitors Based on Recent Changes
• Stack blacklist monitor notifications for X hours
• Close Account
• Blacklist Monitor Color Indicators
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard

12 F.A.Q.(33)

• Does your Uptime Monitor check from all of the locations simultaneously?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Do you offer free trials?
• Why is Uptime Monitoring so important? Why should I do it?
• My blacklist check results differ from my blacklist monitoring results. Why?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(24)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(10)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Search and Labels
• Enable automated data access for your Microsoft Outlook SNDS account
• Delisting your blacklisted IPs
• Hiring Freelancers For Delisting
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(2)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(16)

• API Explorer
• v1 Server Stats
• API – Delete Blacklist Monitor
• Using the API Relay
• API Keys
• v2 List Blacklist Monitors

16 Announcements(165)

• 15.02 Network Changes(13)

• 16.01 Incidents(49)

• v0.9.60 – Low SMS Credit Warnings
• v0.9.7 Beta
• v0.9.45 – 6 New Uptime Monitoring Locations
• [Caution] Possibly Fake RBLs: bl.nszones.com, sbl.nszones.com and dyn.nszones.com
• v0.9.2 Beta
• v0.9.15 Beta – bad.psky.me RBL added