01 Getting Started(7)

• Free Accounts Inactivity
• Live Detected Outages
• Say NO To Pageloads
• Quick Whois Search
• Top Notifications
• Live Queue Status

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• ilert Integration
• Discord Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• PushBullet Notifications
• How to group HetrixTools notifications using ilert

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Block View
• Add A Domain Name
• Daily/Weekly Blacklist Monitoring Reports
• Search Blacklist Monitors
• Select multiple monitors at once with SHIFT+Click
• Export as Text

04 Uptime Monitor(73)

• Uptime Monitoring Webhook Notifications
• Avoid PING False Positives
• Autocomplete Search
• Search Uptime Monitors
• Delete Uptime Monitor
• Domain Expiration Monitoring

05 Server Monitor(46)

• View Running Processes
• Resource Usage Privacy
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Service Monitoring
• Debug Mode – Linux Agent
• Set Resource Usage Warnings

06 Status Pages (Bulk Reports)(15)

• Categories
• How to order Categories
• How to remove Incident from Status Page
• Protect your Status Page with a Password
• Create a Status Page using Group Actions
• Delete a Status Page

07 Billing(24)

• Add extra monitors to your order
• Upgrade your plan
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• Account Credit
• Your Orders/Services

08 White Label(11)

• Accessing Your White Label Reports
• Configure White Label Reports
• Default White Label Landing Page
• Fixed Header
• White Label is not package exclusive
• SSL Error Accessing White Label Report

09 Support(10)

• We Need Your Feedback
• API Keys Access
• In-House Support
• Viewing Your Tickets
• Ticket View
• Opening A Ticket

10 Settings(21)

• Inherit Password Protection
• Activity Log
• Uptime Percentage Period (account-wide)
• Set An Avatar
• Blacklist Monitor Color Indicators
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Dashboard
• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview

12 F.A.Q.(40)

• How to buy SMS Credits?
• Can you reset my Uptime Monitoring stats?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How are your Uptime Monitoring statistics calculated?
• How can I remove or edit the label of multiple monitors at once?
• Do you offer blacklist delisting assistance?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• How to use Quick PING
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check Credits (also known as API Checks)
• Using the API Relay
• v1 Get Server Agent ID (SID)
• API – Delete Uptime Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Blacklist Check API

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.69 – Changelog
• v0.9.48 – Changelog
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.30 Beta – Additional Setting Implemented
• v0.9.63 – Telegram Integration
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports

17 Common Errors(8)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found