01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Say NO To Pageloads
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Microsoft Teams Integration
• Mattermost Integration
• Do Not Disturb Schedule
• ilert Integration
• How do Contact Lists work?
• Telegram Integration – Group Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Change Blacklist Monitor Label
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• View Blacklist Monitor Changes History
• Add An IP Block
• Set rDNS or IP address as Label
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

• How to enable SSL Verification for your Uptime Monitor
• Network Diagnostics
• Nameserver Monitoring
• Categories
• Add a Server Agent Monitor (Heartbeat Monitor)
• Maintenance Mode

05 Server Monitor(47)

• Service Monitoring
• ZFS Health Monitoring
• Server Monitor Agent Requirements & Compatibility
• How to install S.M.A.R.T. (smartmontools) on your server
• CloudLinux Data Collection Issues
• Server Monitor Color Indicators

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Create a Status Page using Group Actions
• Uptime Percentage Period (per status page)
• Delete a Status Page
• Add monitors to a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Upgrade your plan
• Upgrade/Downgrade
• What Billing Software Is This?
• Change Billing Cycle
• Reactivating a Terminated Order
• Account Credit

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Embed White Label Status Pages and Reports
• White Label is not package exclusive
• Default White Label Landing Page
• Accessing Your White Label Reports
• Configure White Label Reports

09 Support(10)

• Ticket View
• In-House Support
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Keys Access
• Opening A Ticket

10 Settings(21)

• Inherit Password Protection
• Blacklist Monitor Color Indicators
• Sub-Account – Switch Account
• Sub-Accounts
• Activity Log
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator

12 F.A.Q.(40)

• How to increase Linux Server Monitoring Agent metrics collection intervals
• Can I have multiple HetrixTools accounts?
• How to remove a monitored Service from multiple servers?
• How many uptime monitoring locations should I select?
• If I wasn’t referred by an affiliate, can I get the commission as discount for my order?
• Do you offer Bulk Blacklist Check?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to use Quick PING
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Uptime Monitoring For Display
• Delisting your blacklisted IPs

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Add Blacklist Monitor
• Understanding API Limits
• API – Delete Uptime Monitor
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API v3

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.70 – Changelog
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• v0.9.60 – Low SMS Credit Warnings
• Affiliate Program changes starting with 1st of December 2016
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes

17 Common Errors(11)

• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 0: Name or service not known
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A00018A:SSL routines::dh key too small
• HTTP Code [403] Error 0: (Xms)