01 Getting Started(7)

• Say NO To Pageloads
• Quick Whois Search
• Account Dashboard
• Top Notifications
• Live Queue Status
• Free Accounts Inactivity

02 Contact Lists(40)

• Discord Integration
• SMS Credits
• Pushover Notifications
• Low SMS Credit Warnings
• PagerDuty Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Show Only Blacklisted
• Maximize Workspace
• Change Blacklist Monitor Label
• Ignore A Blacklist
• Blacklist Monitors – Summary

04 Uptime Monitor(73)

• OneClick Maintenance Mode
• Difference between Location Fail Log and Network Diagnostics
• Quick PING
• Cachebuster
• Add a Server Agent Monitor (Heartbeat Monitor)
• Private/Public Uptime Reports

05 Server Monitor(46)

• Accessing Server Monitoring Data
• Debug Mode – Windows Agent
• Software RAID Monitoring
• Uninstall the HetrixTools Server Monitor Agent
• Server Monitoring Agent – Install Templates
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)
• Categories
• Add Twitter Feed to Bulk Report
• Create Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Partial/Full White Label
• Upgrade/Downgrade
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using your debit or credit card
• Generate Early Invoice

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• Configure White Label Reports
• SSL Error Accessing White Label Report
• How to set up a White Label Domain or Subdomain

09 Support(10)

• Ticket View
• In-House Support
• Disable Bulk Report Title
• Viewing Your Tickets
• Which Support Desk Is This?
• Live Chat

10 Settings(21)

• Activity Log
• Blacklist Monitor Color Indicators
• Sub-Account – Switch Account
• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Blacklist monitor change notification threshold

11 Affiliate Program(6)

• Affiliate Program Overview
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How can I contact a blacklist’s owners?
• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• What to do after following the Delist links?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• How many uptime monitoring locations should I select?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• Uptime Monitoring For Display
• Search and Labels
• How to fill in your Company Info
• Adding your IPs to Microsoft Outlook SNDS
• Markdown

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Delete Uptime Monitor
• Blacklist Check API
• Understanding our APIs
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Understanding API Limits
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.62 – Changelog
• UCEPROTECT-Level3
• Abusix blacklists added to HetrixTools
• v0.9.65 – Changelog
• v0.9.33 – Dynamic Delisting Links
• v0.9.45 – 6 New Uptime Monitoring Locations

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)