01 Getting Started(7)

• Top Notifications
• Free Accounts Inactivity
• Account Dashboard
• Live Detected Outages
• Live Queue Status
• Quick Whois Search

02 Contact Lists(42)

• How to ping a User or Role in your Discord notifications
• Telegram Integration – Group Notifications – Send Message to Topic
• Blacklist Monitoring Webhook Notifications
• Do Not Disturb Schedule
• RocketChat Integration
• HipChat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Bookmarks
• Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages
• Meet The Interface
• Initiate Manual Blacklist Check
• Select multiple monitors at once with SHIFT+Click
• Blacklist Monitors Actions

04 Uptime Monitor(74)

• Group Actions
• Uptime Monitoring Webhook Notifications
• Downtime Notes
• Add a SMTP Monitor
• How do we perform Uptime Monitoring network changes
• Add a PING/Service Uptime Monitor

05 Server Monitor(48)

• Multiple Disks Support
• Misconfigured Network Interface Name
• Configure CPU Temperature Warnings
• Ignore certain Network Interfaces for Server Monitoring Agent
• CPU Temperature Monitoring
• Server Monitoring Agent – Install Templates

06 Status Pages(15)

• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page
• Incident History
• Protect your Status Page with a Password
• Create Status Page
• Add an announcement to your Status Page

07 Billing(25)

• Cancel Order / Downgrade to the Free plan
• The Basic Package
• Add a new Payment Method
• Why am I being double charged? [PayPal]
• Placing A New Order
• Pay invoice via Stripe Checkout

08 White Label(11)

• Default White Label Landing Page
• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• How to set up a White Label Domain or Subdomain
• Fixed Header
• Partial/Full White Label

09 Support(10)

• Which Support Desk Is This?
• Live Chat
• Ticket View
• In-House Support
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• API Key Scope

10 Settings(21)

• Sub-Accounts Access Levels
• Enable Uptime Monitor Plain Text Email Notifications
• Inherit Password Protection
• Stack blacklist monitor notifications for X hours
• Uptime Percentage Period (account-wide)
• Enable/Disable multiple logins into your account

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings

12 F.A.Q.(40)

• Do you offer free trials?
• Do you offer Bulk Blacklist Check?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• Do you offer blacklist delisting assistance?
• I just added Blacklist Monitors, why am I not receiving notifications?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Delisting your blacklisted IPs
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• How to use the Cron Job Monitor
• How to set up Keyword Monitoring
• Hiring Freelancers For Delisting
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API Explorer
• Blacklist Check Credits (also known as API Checks)
• Blacklist Check API
• v2 List Blacklist Monitors
• v1 Get Server Agent ID (SID)
• Using the API Relay

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide
• HetrixTools MCP – Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.8.6 Beta
• Changes in our Uptime Webhook Notifications
• v0.9.33 – Dynamic Delisting Links
• v0.9.77 – Server Agent Monitor
• v0.9.57 – Changelog
• v0.9.73 – New Server Monitor Alerts

18 Common Errors(11)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Connected, but no SMTP banner received within Xs