01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads

02 Contact Lists(42)

• SMS Notification Examples
• Telegram Integration – Group Notifications
• How to group HetrixTools notifications using ilert
• SIGNL4 Integration
• Default Contact List
• How to enable Telegram Topics

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Paid vs. Free – Blacklist Monitoring Email Reports
• What is the difference between API Calls and API Checks?
• How to change Contact List
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Monitoring Webhook Notifications
• Add multiple entries at once

04 Uptime Monitor(74)

• Add a Server Agent Monitor (Heartbeat Monitor)
• Uptime Monitors Actions
• How to change Contact List
• Copy Settings
• How to order Categories
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once

05 Server Monitor(47)

• Resource Usage Privacy
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Reboot Required Warning
• Server Monitoring Resource Usage Webhook Notifications
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
• Filter Uptime Monitors Based on Current Warning Status

06 Status Pages(15)

• Add monitors to a Status Page
• Add an announcement to your Status Page
• Delete a Status Page
• Embed Status Page On WHMCS Network Status
• How to order Categories
• Remove monitors from a Status Page

07 Billing(25)

• Change Billing Cycle
• Creating and Canceling Stripe Subscriptions
• What Billing Software Is This?
• Reactivating a Terminated Order
• Why am I being double charged? [PayPal]
• Turn on/off automatic payments

08 White Label(11)

• Fixed Header
• White Label is not package exclusive
• Partial/Full White Label
• Add A White Label Domain Name
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain

09 Support(10)

• Which Support Desk Is This?
• In-House Support
• Ticket View
• We Need Your Feedback
• Viewing Your Tickets
• API Key Scope

10 Settings(21)

• Sub-Account – Switch Account
• Sub-Accounts Access Levels
• Uptime Percentage Period (account-wide)
• Dark Mode
• Enable Blacklist Monitor Plain Text Email Notifications
• Stack blacklist monitor notifications for X hours

11 Affiliate Program(6)

• Affiliate Program Overview
• Affiliate Dashboard
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?

12 F.A.Q.(40)

• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• What to do after following the Delist links?
• Why did HetrixTools blacklist my Domain or IP address?
• Why is Uptime Monitoring so important? Why should I do it?
• Where can I see my Package Limits?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Debugging the issues which caused your downtime
• How to create a beautiful Uptime Status page
• Enable automated data access for your Microsoft Outlook SNDS account
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor
• The importance of ordering your monitors list

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• Blacklist Check Credits (also known as API Checks)
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• Using the API Relay
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• UCEPROTECT-Level3
• v0.9.52 – Uptime Monitoring Scheduled Maintenance & Blacklist Monitoring Webhook Notifications
• v0.9.37 – Downtime Diagnostics
• v0.8.3 Beta
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.38 – Categories

18 Common Errors(11)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A00018A:SSL routines::dh key too small