01 Getting Started(7)

• Free Accounts Inactivity
• Account Dashboard
• Say NO To Pageloads
• Top Notifications
• Live Queue Status
• Live Detected Outages

02 Contact Lists(42)

• How to group HetrixTools notifications using ilert
• Zenduty Integration
• Discord Integration
• Opsgenie Integration
• PushBullet Notifications
• Uptime Monitoring Webhook Notifications

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Meet The Interface
• Block View
• Queue Priority
• Group Actions
• Add An IP Block
• Delete Multiple Blacklist Monitors

04 Uptime Monitor(74)

• Meet The Interface
• Copy Settings
• How is the uptime percentage calculated in your Uptime Reports
• How to order Categories
• Pause an Uptime Monitor
• Nameserver Monitoring

05 Server Monitor(47)

• CPU Temperature Monitoring
• How to install S.M.A.R.T. (smartmontools) on your server (macOS)
• Reinstall, Update, Remove The Server Monitor Agent
• Where do I find the SID (Server Monitor ID)?
• Installing the Windows Server Monitoring Agent
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(15)

• Delete a Status Page
• Create a Status Page using Group Actions
• How to order Categories
• Embed Status Page On WHMCS Network Status
• Add monitors to a Status Page
• Remove monitors from a Status Page

07 Billing(24)

• Reactivating a Terminated Order
• Change Billing Cycle
• Cancel Order / Downgrade to the Free plan
• What Billing Software Is This?
• Pay via Stripe using Bitcoins
• Your Orders/Services

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Partial/Full White Label
• White Label is not package exclusive
• Default White Label Landing Page
• Accessing Your White Label Reports
• Embed White Label Status Pages and Reports

09 Support(10)

• In-House Support
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• Which Support Desk Is This?
• We Need Your Feedback

10 Settings(21)

• Sub-Accounts
• Change Password
• Account Settings
• Close Account
• Timezone
• Enable Blacklist Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• What payment methods do you accept?
• Why is Uptime Monitoring so important? Why should I do it?
• How can I contact a blacklist’s owners?
• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• How to remove a monitored Service from multiple servers?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• How to create a beautiful Uptime Status page
• Search and Labels
• Blacklist Check vs. Blacklist Monitor
• How to set up Keyword Monitoring
• The importance of ordering your monitors list

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• Understanding API Limits
• v1 Server Stats
• Blacklist Check API
• API – Delete Uptime Monitor
• API – Add Blacklist Monitor
• Understanding our APIs

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.56 – Changelog
• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.35 – Domain Blacklist Check
• v0.9.40 – Bulk Reports interface tweaks / Ticket documentation live assistance
• Required activity increased from 30 days to 90 days + Basic package discontinued

17 Common Errors(11)

• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 7: Failed to connect to <target>: Connection refused
• Connected, but no SMTP banner received within Xs
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)