01 Getting Started(7)

• Live Detected Outages
• Live Queue Status
• Quick Whois Search
• Free Accounts Inactivity
• Account Dashboard
• Top Notifications

02 Contact Lists(40)

• Twitter Direct Message Notifications
• RocketChat Integration
• How to group HetrixTools notifications using ilert
• Opsgenie Integration
• Telegram Integration – Group Notifications
• Zenduty Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• View further blacklisting details in your reports
• Notice Report Changes
• Search Cloud
• Blacklist Monitor Report
• Add A Domain Name
• Paid vs. Free – Blacklist Monitoring Email Reports

04 Uptime Monitor(72)

• Select multiple monitors at once with SHIFT+Click
• Alert Only After X Minutes Of Downtime
• Advanced cron job monitoring
• Search Cloud
• Maximize Workspace
• Clone an Uptime Monitor

05 Server Monitor(46)

• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Uninstall the HetrixTools Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server
• Service Monitoring
• Reinstall, Update, Remove The Server Monitor Agent
• [How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

06 Status Pages (Bulk Reports)(15)

• Create Status Page
• Incident History
• Embed Status Page On WHMCS Network Status
• How to remove Incident from Status Page
• How to order Categories
• How to create a beautiful Uptime Status page

07 Billing(24)

• Invoices
• Pay via Stripe using your debit or credit card
• Creating and Canceling Stripe Subscriptions
• Turn on/off automatic payments
• Upgrade/Downgrade
• How to receive Billing emails on a different address

08 White Label(11)

• Accessing Your White Label Reports
• Fixed Header
• Embed White Label Status Pages and Reports
• Partial/Full White Label
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• We Need Your Feedback
• Live Chat
• API Keys Access
• Disable Bulk Report Title
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Blacklist Monitor Color Indicators
• Dark Mode
• Sub-Account – Switch Account
• Set An Avatar
• Close Account
• Inherit Password Protection

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• Do you offer free trials?
• How to remove a monitored Service from multiple servers?
• How to buy SMS Credits?
• Does your Uptime Monitor check from all of the locations simultaneously?
• How do blacklist notifications work? When do I get notified?
• How can I contact a blacklist’s owners?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• Markdown
• How to fill in your Company Info

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• Understanding our APIs
• API – Delete Blacklist Monitor
• API v3
• v2 Set Bulk Report Announcement
• API Uptime Monitor Maintenance Mode
• Blacklist Check Credits (also known as API Checks)

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Changes to SMART test warnings and Group Actions
• v0.8.6 Beta
• v0.9.53 – Blacklist Monitor Bookmarks
• v0.9.25 Beta – dnsrbl.org RBL added
• 3 Year Anniversary Giveaway [3x $100 Account Credit + Extra Monitors For Everyone]
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API

17 Common Errors(8)

• Error 7: Failed to connect to <target>: Connection refused
• Error 0: Name or service not known
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 28: Connection timed out after X milliseconds (Xms)
• HTTP Code [403] Error 0: (Xms)