01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Free Accounts Inactivity
• Live Queue Status
• Live Detected Outages
• Account Dashboard

02 Contact Lists(40)

• ilert Integration
• Discord Integration
• PagerDuty Integration
• Telegram Integration – Group Notifications
• SMS Notifications
• SMS Notification Examples

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Queue Priority
• Search Cloud
• Show Only Blacklisted
• View further blacklisting details in your reports
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Pagination & Monitors/Page

04 Uptime Monitor(73)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Reset Uptime Monitor History
• Domain Expiration Date Appears Incorrect
• Nameserver Monitoring
• Network Diagnostics
• Maximize Workspace

05 Server Monitor(46)

• CloudLinux Data Collection Issues
• Service Monitoring
• What to do if the Server Monitoring Agent isn’t sending any data?
• Ignore certain Network Interfaces for Server Monitoring Agent
• Misconfigured Network Interface Name (PHP Agent)
• CPU Temperature Monitoring

06 Status Pages (Bulk Reports)(15)

• Uptime Percentage Period (per status page)
• Protect your Status Page with a Password
• Delete a Status Page
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Incident History

07 Billing(24)

• Upgrade/Downgrade
• Turn on/off automatic payments
• Your Orders/Services
• Cancel Order / Downgrade to the Free plan
• Invoices
• Remove a saved Payment Method

08 White Label(11)

• Fixed Header
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Default White Label Landing Page
• Partial/Full White Label
• Accessing Your White Label Reports

09 Support(10)

• API Keys Access
• In-House Support
• Disable Bulk Report Title
• We Need Your Feedback
• Ticket View
• Which Support Desk Is This?

10 Settings(21)

• Set An Avatar
• Dark Mode
• Blacklist monitor change notification threshold
• Blacklist Monitor Color Indicators
• Inherit Password Protection
• Sub-Accounts

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Do you offer Bulk Blacklist Check?
• mxtoolbox alternative?
• Why did HetrixTools blacklist my Domain or IP address?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Do you offer free trials?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Filter Based On RBL
• How to use the Cron Job Monitor
• Hiring Freelancers For Delisting
• Markdown
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Search and Labels

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• API Keys
• API – Add Blacklist Monitor
• API – Edit Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API v3

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• Linux Server Monitoring Agent v2
• v0.9.46 – Introducing Invaluement RBLs
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• v0.9.48 – Changelog
• v0.9.20 Beta – Blacklist Monitor Color Indicators / Show Only Changes
• Affiliate Program changes starting with 1st of December 2016

17 Common Errors(10)

• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR