01 Getting Started(7)

• Quick Whois Search
• Account Dashboard
• Say NO To Pageloads
• Live Queue Status
• Live Detected Outages
• Top Notifications

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Create A Contact List
• How to group HetrixTools notifications using ilert
• ntfy.sh Notifications
• How to ping a User or Role in your Discord notifications
• Telegram Integration – Group Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add An IP Range
• View Blacklist Monitor Changes History
• Add Your First Blacklist Monitor
• Show Only Blacklisted
• Delete Multiple Blacklist Monitors
• Notice Report Changes

04 Uptime Monitor(72)

• Uptime Monitoring Nodes Status
• Add a Server Agent Monitor (Heartbeat Monitor)
• How to whitelist our Uptime Monitoring Nodes in CSF
• Domain Expiration Date Appears Incorrect
• Uptime Monitors Actions
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(46)

• View Running Processes
• Filter Uptime Monitors Based on Current Warning Status
• How to install S.M.A.R.T. (smartmontools) on your server
• Server Monitor Agent Settings
• Using the Server Monitoring Relay
• Ignore certain Network Interfaces for Server Monitoring Agent

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• Protect your Status Page with a Password
• Uptime Percentage Period (per status page)
• How to remove Incident from Status Page
• Delete a Status Page
• Add an announcement to your Status Page

07 Billing(24)

• Turn on/off automatic payments
• Suspension/Termination
• Paying an Invoice with Account Credit
• Creating and Canceling Stripe Subscriptions
• Why am I being double charged? [PayPal]
• Add a new Payment Method

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• White Label is not package exclusive
• Default White Label Landing Page

09 Support(10)

• Viewing Your Tickets
• We Need Your Feedback
• Ticket View
• Live Chat
• API Keys Access
• In-House Support

10 Settings(21)

• Show monitor labels in your Blacklist Reports
• Inherit Password Protection
• Uptime Percentage Period (account-wide)
• Default Reports Per Page For Bulk Reports
• Set An Avatar
• Change Password

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• What Affiliate Program Is This?
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• Why don’t you host your own Status Page?
• mxtoolbox alternative?
• Why should I blacklist check & blacklist monitor my IPs?
• How do blacklist notifications work? When do I get notified?
• Do you offer blacklist delisting assistance?
• Do you offer free trials?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use the Cron Job Monitor
• How to fill in your Company Info
• The importance of ordering your monitors list
• How to track your uptime using HetrixTools
• Hiring Freelancers For Delisting
• Uptime Monitoring For Display

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• Using the API Relay
• v2 List Blacklist Monitors
• API Keys
• v1 Get Server Agent ID (SID)
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.13 Beta – Ping Monitoring & Company Info
• v0.9.8r1 Beta
• v0.9.61 – Autocomplete Search
• v0.9.8r2 Beta – sorbs.net false positive
• New Server Monitoring Agent Released [v1.05]
• v0.9.68 – Changelog

17 Common Errors(8)

• Error 0: keyword not found
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 7: Failed to connect to <target>: Connection refused
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:0A000102:SSL routines::unsupported protocol