01 Getting Started(7)

• Account Dashboard
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Say NO To Pageloads

02 Contact Lists(40)

• How to enable Telegram Topics
• Mattermost Integration
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Default Contact List
• Telegram Integration – Direct Message Notifications
• HipChat Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Set rDNS or IP address as Label
• What is the difference between API Calls and API Checks?
• Group Actions
• Ignore A Blacklist
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Monitors Based on Recent Changes

04 Uptime Monitor(73)

• Location Fail Log
• How to enable SSL Verification for your Uptime Monitor
• Clone an Uptime Monitor
• Add a SMTP Monitor
• Website Uptime Monitoring – Accepted HTTP Codes
• Enable Uptime Monitor Plain Text Email Notifications

05 Server Monitor(46)

• Set Resource Usage Warnings
• Server Monitoring Agent – Install Templates
• View Running Processes
• CloudLinux Data Collection Issues
• Linux Server Monitoring Agent (v2) – API Endpoint Documentation
• Reboot Required Warning

06 Status Pages (Bulk Reports)(15)

• Incident History
• Remove monitors from a Status Page
• Uptime Percentage Period (per status page)
• Create Status Page
• Add an announcement to your Status Page
• Delete a Status Page

07 Billing(24)

• What Billing Software Is This?
• Remove a saved Payment Method
• Account Credit
• Reactivating a Terminated Order
• Change Billing Cycle
• The Basic Package

08 White Label(11)

• SSL Error Accessing White Label Report
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• Fixed Header

09 Support(10)

• Viewing Your Tickets
• We Need Your Feedback
• Opening A Ticket
• API Keys Access
• In-House Support
• Disable Bulk Report Title

10 Settings(21)

• Default Reports Per Page For Bulk Reports
• Uptime Percentage Period (account-wide)
• Close Account
• Sub-Accounts Access Levels
• Change Password
• Inherit Password Protection

11 Affiliate Program(6)

• Earnings Calculator
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Withdraw Earnings
• Affiliate Program Overview
• What Affiliate Program Is This?

12 F.A.Q.(40)

• I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?
• Where can I see my Package Limits?
• Why don’t you host your own Status Page?
• How to increase Linux Server Monitoring Agent metrics collection intervals
• Why is Uptime Monitoring so important? Why should I do it?
• How many uptime monitoring locations should I select?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• The importance of ordering your monitors list
• Search and Labels
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Blacklist Check vs. Blacklist Monitor
• Hiring Freelancers For Delisting
• How to track your uptime using HetrixTools

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• Using the API Relay
• API Uptime Monitor Maintenance Mode
• API – Add Blacklist Monitor
• API v3
• v1 Server Stats

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.31 – Enhanced Maintenance Mode
• v0.9.58 – Changelog
• v0.9.61 – Autocomplete Search
• v0.9.56 – Changelog
• v0.9.49 – Server Monitoring

17 Common Errors(8)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: Name or service not known
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)