01 Getting Started(7)

• Live Queue Status
• Free Accounts Inactivity
• Quick Whois Search
• Top Notifications
• Account Dashboard
• Live Detected Outages

02 Contact Lists(40)

• Telegram Integration – Direct Message Notifications
• Opsgenie Integration
• Discord Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Pushover Notifications
• SMS Notification Examples

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Ignore A Blacklist
• Search Cloud
• Dedicated Queue
• Select multiple monitors at once with SHIFT+Click
• Initiate Manual Blacklist Check
• Add extra monitors to your order

04 Uptime Monitor(74)

• Schedule Maintenance
• Quick PING
• SSL Monitoring
• Meet The Interface
• Uptime Monitoring Webhook Notifications
• How to change Contact List

05 Server Monitor(47)

• Misconfigured Network Interface Name
• Server Monitor Agent Requirements & Compatibility
• Resource Usage Privacy
• CPU Temperature Monitoring
• Transfer Server Agent from one Uptime Monitor to another Uptime Monitor [within your own account]
• Server Monitor Agent Settings

06 Status Pages (Bulk Reports)(15)

• Incident History
• How to remove Incident from Status Page
• Remove monitors from a Status Page
• How to create a beautiful Uptime Status page
• Create a Status Page using Group Actions
• Add monitors to a Status Page

07 Billing(24)

• Why am I being double charged? [PayPal]
• Reactivating a Terminated Order
• Add extra monitors to your order
• Remove a saved Payment Method
• What Billing Software Is This?
• Pay via Stripe using Bitcoins

08 White Label(11)

• SSL Error Accessing White Label Report
• Embed White Label Status Pages and Reports
• Add A White Label Domain Name
• Fixed Header
• Configure DNS settings for your White Label Domain
• Partial/Full White Label

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• Which Support Desk Is This?
• Live Chat
• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings

10 Settings(21)

• Activity Log
• Sub-Accounts Access Levels
• Default Reports Per Page For Bulk Reports
• Blacklist monitor change notification threshold
• Close Account
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Earnings Calculator
• What Affiliate Program Is This?
• Withdraw Earnings
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard

12 F.A.Q.(40)

• How to edit White Label domain settings?
• My blacklist check results differ from my blacklist monitoring results. Why?
• What to do after following the Delist links?
• How do blacklist notifications work? When do I get notified?
• Can I have multiple HetrixTools accounts?
• How to increase Linux Server Monitoring Agent metrics collection intervals

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• Adding your IPs to Microsoft Outlook SNDS
• The importance of ordering your monitors list
• Uptime Monitoring For Display
• Hiring Freelancers For Delisting
• How to create a beautiful Uptime Status page

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API Keys
• API v3
• API – Delete Uptime Monitor
• API Uptime Monitor Maintenance Mode
• v1 Get Server Agent ID (SID)
• Blacklist Check API

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r1 Beta
• v0.9.8r3 Beta – cidr.bl.mcafee.com false positives & disabled
• UCEPROTECT-Level3
• v0.9.69 – Changelog
• v0.9.72 – Software RAID Monitor & Drive Health Monitor
• Microsoft SNDS Changes [July 2026]

17 Common Errors(11)

• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Connected, but no SMTP banner received within Xs
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 0: keyword not found
• Error 0: Name or service not known