01 Getting Started(7)

• Quick Whois Search
• Say NO To Pageloads
• Live Detected Outages
• Top Notifications
• Live Queue Status
• Account Dashboard

02 Contact Lists(42)

• Missed ntfy notifications when using the public ntfy.sh server
• Pushover Notifications
• Jira Integration
• SMS Notification Examples
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• Google Chat Integration

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Group Actions
• Blacklist Monitoring Webhook Notifications
• Monitored Blacklists
• Blacklist Monitor Color Indicators
• Filter Based On RBLs
• Set rDNS or IP address as Label

04 Uptime Monitor(74)

• Advanced cron job monitoring
• Add a Cron Job Monitor (Heartbeat Monitor)
• Enable Uptime Monitor Plain Text Email Notifications
• Change the SSL/Domain Expiration & Nameservers Change Warnings for multiple Uptime Monitors at once
• How do we perform Uptime Monitoring network changes
• How to order Categories

05 Server Monitor(48)

• ZFS Health Monitoring
• Reboot Required Warning
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• CloudLinux Data Collection Issues
• Reinstall, Update, Remove The Server Monitor Agent
• How to install S.M.A.R.T. (smartmontools) on your server

06 Status Pages(15)

• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Remove monitors from a Status Page
• Protect your Status Page with a Password
• Create Status Page
• Incident History

07 Billing(25)

• Change Billing Cycle
• Account Credit
• Turn on/off automatic payments
• Invoices
• Upgrade/Downgrade
• Remove a saved Payment Method

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• Configure DNS settings for your White Label Domain
• Embed White Label Status Pages and Reports
• Fixed Header

09 Support(10)

• We Need Your Feedback
• Viewing Your Tickets
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• Live Chat
• In-House Support

10 Settings(21)

• Blacklist monitor change notification threshold
• Uptime Percentage Period (account-wide)
• Inherit Password Protection
• Enable/Disable multiple logins into your account
• Enable Blacklist Monitor Plain Text Email Notifications
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Earnings Calculator
• Affiliate Program Overview
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?
• Affiliate Dashboard

12 F.A.Q.(40)

• My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
• What payment methods do you accept?
• How to do a Blacklist Check?
• Do you offer free trials?
• Can I have multiple HetrixTools accounts?
• Why is Uptime Monitoring so important? Why should I do it?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Debugging the issues which caused your downtime
• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• v1 Server Stats
• API Uptime Monitor Maintenance Mode
• API – Delete Blacklist Monitor
• Blacklist Check API
• API – Delete Uptime Monitor
• Understanding our APIs

16 MCP(19)

• 16.01 MCP - Use Cases(6)

• 16.02 MCP - More Examples(9)

• HetrixTools MCP – ChatGPT Connection Guide
• HetrixTools MCP – Grok Connection Guide
• HetrixTools MCP – Connection Guide
• HetrixTools MCP – Claude Connection Guide

17 Announcements(179)

• 17.01 Incidents(57)

• 17.02 Network Changes(15)

• v0.9.24 Beta – SSL Certificate Expiration Date Monitoring & Notifications
• v0.9.36 – Timezone
• v0.9.49 – Server Monitoring
• v0.8.3 Beta
• Moscow Relocation API/Webhook Changes
• v0.9.51 – Changelog

18 Common Errors(11)

• Connected, but no SMTP banner received within Xs
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 0: keyword not found
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 28: Connection timed out after X milliseconds (Xms)