You can add an announcement on top of any of your Status Page, so you can quickly and efficiently communicate critical status updates to your users who are browsing your Bulk Report. This feature is mostly useful for Uptime Status Page which are used as status pages for your users, but you can also set […]
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Here’s how Maintenance Mode affects your Uptime Reports
As explained in our Maintenance Mode article, all downtime which occurs while this Mode is active will be shown separately in your Uptime Reports. Here’s what to look for in your uptime reports. 1. In the monitor details section of your uptime report you can easily spot two separate statistics for your uptime percentages. The […]
Enable Uptime Monitor Plain Text Email Notifications
You can receive plain text email notifications for your uptime monitors if you wish to. Simply go to your Account Settings, under the uptime monitor tab, like so: By default this setting is disabled, which means you are receiving HTML emails from your uptime monitor notifications. However, if you enable this setting, you will be receiving plain text […]
Enable Blacklist Monitor Plain Text Email Notifications
You can receive plain text email notifications for your blacklist monitors, if you wish to. Simply go to your Account Settings, under the blacklist monitor tab, like so: By default this setting is disabled, which means you are receiving HTML emails from your blacklist monitor notifications. However, if you enable this setting, you will receive […]
Show Only Blacklisted
This small feature will show only the Blacklisted monitors from your Blacklist Monitors list. To enable it, simply go to the cogwheel, and click “Show Only Blacklisted”: When clicked, it will filter out all of the clean blacklist monitors, and just show you the blacklisted ones. It’s fully compatible with all of the other features […]
Default Reports Per Page For Bulk Reports
This setting can be found in your Account Settings, under the Reports tab: It can be used to set how many bulk reports are shown per each page by default, for all of your Bulk Reports. The default value is 10, which means that ten reports will be displayed per each page, as show in […]
Fixed Header
You have the option to configure your header to be either Fixed or not for your White Label Reports. A fixed header will stick to the top when you scroll up or down within your white label reports. The default value for the account is “disabled”, meaning the header will not stick to the top in […]
Can you reset my Uptime Monitoring stats?
We do not manually modify or reset any Uptime Stats for any of the Uptime Monitors in our system. If you wish to get a clean slate for any of your Uptime Monitors, you’ll need to follow the instructions in this guide, but by doing so, you will loose all your history for that monitor. […]
The importance of ordering your monitors list
We’ll discuss here the importance of ordering your blacklist monitors in order to efficiently use our platform and have an optimized work flow, but the same principles can be applied to your uptime monitors as well. Let’s say you are monitoring a big number of IPs. You’ll want want to sort through them as fast and as […]
Creating and Canceling Stripe Subscriptions
This article is deprecated, please view the following articles: https://docs.hetrixtools.com/add-a-new-payment-method/ https://docs.hetrixtools.com/turn-on-off-automatic-payments/ https://docs.hetrixtools.com/remove-a-saved-payment-method/ How to create a Stripe subscription: You can easily create a recurring Stripe subscription from any of your unpaid invoices. The subscription button will be available to you. Simply input your credit or debit card details into the Stripe pop-up window and follow […]