Disable Bulk Report Title

These titles can be found on top of your Bulk Reports or Public Uptime Status Pages, as shown below: By default, this title is shown and it is the name of your Bulk Report, as configured when you create it. You can now hide/disable these titles, from your ‘Account Settings’, under the ‘Reports’ tab:https://hetrixtools.com/dashboard/account/settings/#reports If […]

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View Running Processes

Starting off with version 1.5.4 of our SSH Server Monitoring Agent, you can now view the running processes in your HetrixTools Server Monitoring Dashboard. Here’s how to access this info. Begin by going to your Uptime Monitors page in your dashboard: Click on the Uptime Monitor name that you wish to view the Server Monitoring […]

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SSL Error Accessing White Label Report

If you’ve configured your White Label domain/subdomain as explained in this guide ( https://docs.hetrixtools.com/configure-white-label-reports/ ) and you’re getting an SSL Error when accessing your White Label reports, this means that our system was unable to automatically generate the SSL Certificate for your domain or subdomain, most probably due to CAA DNS records on your domain. This […]

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Uptime percentage calculation

Using this setting, you can configure how far back our system should look when calculating the Uptime Percentage displayed on your Public Uptime Status Page and on your public Uptime Reports. By default, this is set to “Overall”, which calculates the total uptime percentage based on the entire life of the monitors on your Public Status […]

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HDD/SSD/NVMe Drive Health Monitor

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+]https://github.com/hetrixtools/agent Required software: Please note that our Server Monitoring Agent will not automatically install these tools for you. You can configure our Server Monitoring agent to collect health data regarding your storage drives, HDD/SSD/NVMe. To get […]

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Software RAID Monitoring

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+]https://github.com/hetrixtools/agent You have the ability to allow our Server Monitoring agent to collect the health data of your Software RAID setup (mdadm). In order to get started, go to your Uptime Monitors page in your client […]

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How to install S.M.A.R.T. (smartmontools) on your server

It’s somewhat likely that your server may already have S.M.A.R.T. installed from some other packages, such as Proxmox, which installs S.M.A.R.T. during its own setup. To try and see if you’ve already got it installed, just run the command: smartctl -V If the output is the smartctl version, then you’re all set and good to go, since […]

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Add private notes to your Uptime Monitors

Adding private notes to your Uptime Monitors may help you better organize and keep track of all the websites/servers that you’re monitoring. To get started, head to the Uptime Monitors page on your dashboard: Then, click the monitor name you wish to add private notes to: Then, locate the private notes on the top right […]

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API Keys Access

By default, all of your API Keys have full access and can perform any of our API Calls. This can be risky at times. For instance, if you wish to deploy your application in an environment where others may be able to see your API Key (i.e.: on shared hosting). For such cases you can […]

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How to receive Billing emails on a different address

By default, our billing system will send out all of the billing-related emails (i.e., invoices, orders, reminders, etc.) to your account’s email address (a.k.a. the email address that you have signed up with), which you can always change from your account settings: https://hetrixtools.com/dashboard/account/settings/ However, under certain circumstances, you may want your billing-related emails to be […]

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