Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

In this guide we’ll describe how to install our PHP Server Monitoring Agent on your shared hosting environment that’s running on the DirectAdmin control panel. Step 1: Download the “hetrixtools_agent.php” file from GitHub and save it on your local computer. (a)Right-click on the link below, then select “Save Link As…”:https://raw.githubusercontent.com/hetrixtools/agent-php/master/hetrixtools_agent.php Step 2: Upload the “hetrixtools_agent.php” […]

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Splunk/VictorOps Integration

If you wish to receive our notifications in your Splunk/VictorOps account, please follow the guide below. 1) Obtaining the ‘REST Key’: To get started, you will first need your Splunk/VictorOps REST Key, which you can get from your Splunk/VictorOps account by going to the ‘Integrations’ link from the top side menu: On the ‘Integrations’ page, […]

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Add a Server Agent Monitor (Heartbeat Monitor)

The Server Agent Monitor is a particular type of Uptime Monitoring, as our monitoring locations will not ping your target, but instead, your target will ping our platform in order to let it know it is online. This Uptime Monitor type uses our Server Monitoring Agent to send data to our platform every minute. In […]

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Difference between Microsoft SNDS Lists on HetrixTools

If you’ve already added your Microsoft SNDS Key(s) to your HetrixTools account, as explained in our documentation here, then you might have already noticed that 3 new blacklists have appeared in your Blacklist Reports: Microsoft SNDS Yellow Microsoft SNDS Red Microsoft SNDS Blocklist In this article we’ll explain what each of these lists actually mean. […]

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Website Uptime Monitoring – Accepted HTTP Codes

Our Uptime Monitoring system allows you to select certain HTTP codes that will be accepted as an ‘OK’ response when checking the status of your website. If your website returns any of these selected HTTP codes, our system will consider your uptime monitor as being online (having a healthy status), even if the returned HTTP […]

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How do Contact Lists work?

When you sign up for a HetrixTools account, our system will create a ‘Default Contact’ contact list, which you can find by going to your ‘Contact Lists’ page: This default contact list will only contain the email address that you have registered with. However, you can edit this contact list in order to change its […]

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Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

Our platform can monitor the IPs that you’ve added to your Microsoft SNDS account and notify you as these IPs get blacklisted or delisted on the Microsoft SNDS system. To get started, you should first add your IPs to the SNDS platform as described in the following article:https://docs.hetrixtools.com/adding-your-ips-to-microsoft-outlook-snds/ Then you will need to enable automated […]

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Reboot Required Warning

As you may very well know, linux servers sometimes require to be rebooted in order for updates to be installed and take full effect. Some distributions make the reboot requirement quite obvious by showing you a message like the one below when you’re logging into your server via SSH. Starting with version 1.5.6 of our […]

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Add extra monitors to your order

If you need more monitors than what your plan has included, you can always purchase these extra monitors from your dashboard. Start by going to your client area dashboard from the top menu: Now, locate the “Your Products” section and click on the product that you wish to add the extra monitors to: If your […]

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How to delete entire IP block from Blacklist Monitoring

You can easily achieve this by using our API Explorer, which you can access from the top menu in your client area: In here, locate the ‘v2 Delete Blacklist Monitor’ API Call: Everything will be automatically filled out for you, except the IP block that you wish to delete, which you will need to fill […]

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