Adding private notes to your Uptime Monitors may help you better organize and keep track of all the websites/servers that you’re monitoring. To get started, head to the Uptime Monitors page on your dashboard: Then, click the monitor name you wish to add private notes to: Then, locate the private notes on the top right […]
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API Keys Access
By default, all of your API Keys have full access and can perform any of our API Calls. This can be risky at times. For instance, if you wish to deploy your application in an environment where others may be able to see your API Key (i.e.: on shared hosting). For such cases you can […]
How to receive Billing emails on a different address
By default, our billing system will send out all of the billing-related emails (i.e., invoices, orders, reminders, etc.) to your account’s email address (a.k.a. the email address that you have signed up with), which you can always change from your account settings: https://hetrixtools.com/dashboard/account/settings/ However, under certain circumstances, you may want your billing-related emails to be […]
How to remove your IP from the Comcast blacklist
If you are having trouble sending emails to Comcast users, and your emails are being rejected with the error code BL000000 from the recipient server, it means that your sending IP address is being blacklisted on Comcast’s internal blacklist system. This means that none of your emails will go through to the Comcast users until you […]
rfc-clueless.org
RBLs: abuse.rfc-clueless.org bogusmx.rfc-clueless.org dsn.rfc-clueless.org elitist.rfc-clueless.org fulldom.rfc-clueless.org postmaster.rfc-clueless.org whois.rfc-clueless.org Description: http://rfc-clueless.org/pages/listing_policy RBL type: Domain blacklists Website: http://rfc-clueless.org/ Lookup link: http://rfc-clueless.org/lookup/ Delisting link: http://rfc-clueless.org/request/removal Contact link: http://rfc-clueless.org/pages/faq#contact IMPORTANT: These blacklists do not list your domain for sending out spam, they list it because it doesn’t follow certain RFC standards. Furthermore, these RBLs are not/should not be used to block any traffic or emails. […]
How can I contact a blacklist’s owners?
In most of the cases, the contact information is to be found somewhere on the RBL’s website (usually under a ‘Contact Us’ or ‘About Us’ section, or in the website’s footer). However, not all blacklists will have this info available on their website. Unfortunately, our staff does not have this info either, so we cannot […]
How long until my Domain or IP address is delisted?
Unfortunately, this is completely out of our hands and will depend 100% of each individual blacklist and their practices. After completing the delisting procedures for a blacklist where your Domain or IP address is listed on, it can take any number of hours/days for them to actually delist your Domain or IP address. Some blacklists […]
What to do after following the Delist links?
As explained in this article, our platform will provide you with delisting links in all of our blacklist checks and blacklist monitor reports. Those delisting links are going to take you to the blacklist’s website, where you will need to find and follow their delisting instructions. Please note: not all blacklists will have delisting instructions, […]
Why did HetrixTools blacklist my Domain or IP address?
We did not blacklist your Domain or IP address. HetrixTools is just a monitoring platform. We are not affiliated with these blacklists and we do not handle any blacklisting or delisting ourselves. Our platform will just tell you on which blacklists your Domain or IP address is listed on, and provide you with delisting links […]
Markdown
Our system will accept some Markdown text formatting in certain areas of our platform, such as Announcements on Public Status pages (Bulk Reports) and support tickets. The following syntaxes are allowed/accepted: Headers # H1 ## H2 ### H3 #### H4 ##### H5 ###### H6 Italics *Italics* Bold **Bold** Strikethrough ~~Strikethrough~~ Code`Code` Links are automatically parsed by […]