If you need more monitors than what your plan has included, you can always purchase these extra monitors from your dashboard. Start by going to your client area dashboard from the top menu: Now, locate the “Your Products” section and click on the product that you wish to add the extra monitors to: If your […]
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How to delete entire IP block from Blacklist Monitoring
You can easily achieve this by using our API Explorer, which you can access from the top menu in your client area: In here, locate the ‘v2 Delete Blacklist Monitor’ API Call: Everything will be automatically filled out for you, except the IP block that you wish to delete, which you will need to fill […]
v2 Set Bulk Report Announcement
API Call Name: v2 Set Bulk Report Announcement API Call URL: https://api.hetrixtools.com/v2/<API_TOKEN>/announcement/<BULK_REP_ID>/set/ API Call Info: In order to set or modify the Announcement on any of your Bulk Reports, you will need to post a JSON payload to the API link posted above. This JSON payload should look like this: { “Title”:”Test Title”, “Body”:”Test Body.\\nThis […]
Mattermost Integration
To start receiving notifications from our platform on your Mattermost installation, please follow the guide below. Start by creating the incoming webhook in your Mattermost panel. 1). Access the ‘Integrations’ link from the top left side drop-down menu: 2). Select ‘Incoming Webhook’ on the ‘Integrations’ page: 3). Click on the ‘Add Incoming Webhook’ button: 4). […]
Difference between ‘not ideal’ and ‘critical’ RAID health warnings
If you are using our Software RAID Monitoring, then you have probably already noticed that you can configure two different types of warnings under this section: You can select to be warned when RAID health is not ideal or when the RAID health is critical. In this article, we’ll go through what each of these […]
Disable Bulk Report Title
These titles can be found on top of your Bulk Reports or Public Uptime Status Pages, as shown below: By default, this title is shown and it is the name of your Bulk Report, as configured when you create it. You can now hide/disable these titles, from your ‘Account Settings’, under the ‘Reports’ tab:https://hetrixtools.com/dashboard/account/settings/#reports If […]
View Running Processes
Starting off with version 1.5.4 of our SSH Server Monitoring Agent, you can now view the running processes in your HetrixTools Server Monitoring Dashboard. Here’s how to access this info. Begin by going to your Uptime Monitors page in your dashboard: Click on the Uptime Monitor name that you wish to view the Server Monitoring […]
SSL Error Accessing White Label Report
If you’ve configured your White Label domain/subdomain as explained in this guide ( https://docs.hetrixtools.com/configure-white-label-reports/ ) and you’re getting an SSL Error when accessing your White Label reports, this means that our system was unable to automatically generate the SSL Certificate for your domain or subdomain, most probably due to CAA DNS records on your domain. This […]
Uptime Percentage Period (account-wide)
Using this setting, you can configure how far back our system should look when calculating the Uptime Percentage displayed on your Public Uptime Status Page and on your public Uptime Reports. By default, this is set to “Overall”, which calculates the total uptime percentage based on the entire life of the monitors on your Public Status […]
HDD/SSD/NVMe Drive Health Monitor
This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+]https://github.com/hetrixtools/agent Required software: Please note that our Server Monitoring Agent will not automatically install these tools for you. You can configure our Server Monitoring agent to collect health data regarding your storage drives, HDD/SSD/NVMe. To get […]