Dark Mode

Dark Mode will completely change your entire HetrixTools experience to a more darker theme color pallet, which for some, makes it much easier to work with. You can easily turn Dark Mode on or off from the button located in the top right corner of your HetrixTools dashboard: Once clicked, your entire HetrixTools dashboard/client area […]

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Daily/Weekly Blacklist Monitoring Reports

You can configure additional Blacklist Monitoring Reports to be sent to your email address periodically (e.g., daily, weekly). To do so, please go to your ‘Account Settings’ under the ‘Blacklist’ section: https://hetrixtools.com/dashboard/account/settings/blacklist-monitor/ In there, you’ll have the option to enable the Daily and Weekly reports: Important Notes:

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RocketChat Integration

You can configure our platform to send out notifications to your RocketChat platform. To get started, you will first need to create an ‘Incoming WebHook’ on your RocketChat installation. 1). Go to your RocketChat ‘Administration’ menu from the top side drop-down menu: 2). Then click on the ‘Integrations’ link in the ‘Administration’ menu: 3). On […]

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Downtime Notes

You can easily write down any reasons that may have caused your downtimes by using our ‘Downtime Notes’ feature. This way, if you’ve got public Uptime Reports or a Public Uptime Status Page, you can let your clients know the reasons behind your latest downtimes. To get started, go to your Uptime Monitors dashboard in […]

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Attach a Server Monitor to any of your Uptime Monitors

If you wish to monitor your server’s resource usage, using our Server Monitor Agent, you don’t necessarily have to add a ‘Server Agent Monitor‘ to your account as a separate Uptime Monitor, you can just attach the Server Monitor Agent to any of your existing Uptime Monitors, as explained below. Start by going to your […]

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Should I blacklist monitor my IP address or my domain name?

Short Answer: We advise you to add both the IP address and domain/hostname associated to this IP address to be monitored by our platform (ie: 2 separated blacklist monitors, one for the IP address and another for the domain/hostname). Longer Answer: When adding new Blacklist Monitors to your HetrixTools account, you should note that our […]

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Filter Uptime Monitors Based on Current Warning Status

Using this filter feature you can easily see only the Uptime Monitors that require your attention. To get started, head to your Uptime Monitors dashboard from the top side menu in your client area: On this page, locate the ‘Filter’ drop-down menu on the top right side of the panel, and select ‘Based on Warnings’, […]

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Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

In this guide we’ll describe how to install our PHP Server Monitoring Agent on your shared hosting environment that’s running on the DirectAdmin control panel. Step 1: Download the “hetrixtools_agent.php” file from GitHub and save it on your local computer. (a)Right-click on the link below, then select “Save Link As…”:https://raw.githubusercontent.com/hetrixtools/agent-php/master/hetrixtools_agent.php Step 2: Upload the “hetrixtools_agent.php” […]

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Splunk/VictorOps Integration

If you wish to receive our notifications in your Splunk/VictorOps account, please follow the guide below. 1) Obtaining the ‘REST Key’: To get started, you will first need your Splunk/VictorOps REST Key, which you can get from your Splunk/VictorOps account by going to the ‘Integrations’ link from the top side menu: On the ‘Integrations’ page, […]

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Add a Server Agent Monitor (Heartbeat Monitor)

The Server Agent Monitor is a particular type of Uptime Monitoring, as our monitoring locations will not ping your target, but instead, your target will ping our platform in order to let it know it is online. This Uptime Monitor type uses our Server Monitoring Agent to send data to our platform every minute. In […]

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