[June 7, 2015] We have managed to migrate the data from the old reporting system onto the new reporting system much faster than initially anticipated. So, in this version we’ve started using the new backend reporting system, which makes report pages load much faster than before. As always, if you encounter any issues be sure […]
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v0.8.5 Beta
[June 5, 2015] We’re pleased to introduce in this version the Shared Queue Priority and the Dedicated Queue for the Ultra package. You can read all about these features on our pricing page: https://hetrixtools.com/pricing.html
v0.8.4 Beta
[June 5, 2015] New:– Improved performance.– Easier to read and notice changes in email reports. Known Issues:– Loading the report page for any monitored IP can sometimes be a bit slow (2-4 seconds load time). This will be fixed once we switch to the new backend reporting system, within the next two weeks. If you […]
v0.8.3 Beta
[June 3, 2015] Fixed an issue where sometimes loading the Monitors page would be very slow or return an error. New, more lightweight, backend report system is now in place, running side by side the old (current) report system, and will end up replacing it entirely within a couple of weeks. Thank you for your feedback regarding […]
v0.8.2 Beta
[June 3, 2015] This version introduces:– the Support Desk: https://support.hetrixtools.com/– the Forum: https://hetrixtools.com/forum
Advanced Metrics For Website Uptime Monitors
This feature is included for free in our Uptime Monitor service. The advanced metrics can be found on your Uptime Reports for your Website Uptime Monitors. They are collected every minute from each of the locations that you are monitoring your website from. You can view the overall metrics, pooled together from all of the […]
How to enable SSL Verification for your Uptime Monitor
Start by going to your Uptime Monitors dashboard from your client area top side menu: Locate the Uptime Monitor you wish to edit the setting for, and click on the ‘Edit’ button: In the Uptime Monitor’s settings, locate the ‘show advanced settings’ button towards the bottom, and click on it to expand the advanced settings: […]
[How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
You can install our v2 Windows Agent as shown in the following guide:https://docs.hetrixtools.com/installing-the-windows-server-monitoring-agent/ The guide below is only referring to our old v1 Windows Agent, which is now deprecated. [DEPRECATED] This issue may appear on some (older) versions of Windows:https://superuser.com/questions/1026496/automatic-services-doesnt-start-automatically-after-windows-restart In order to fix this issue you’ll need to switch the “HetrixTools Agent” service startup […]
v1 Get Server Agent ID (SID)
API Call Name: v1 Get Server Agent ID API Call URL: https://api.hetrixtools.com/v1/<API_TOKEN>/get/agentid/<UPTIME_MONITOR_ID>/ API Call Info: This API Call is used to get (or generate) the unique Server Agent ID attached to an Uptime Monitor. If there is no Server Agent ID attached to the Uptime Monitor that you are requesting it for, a new one […]
Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
Short Answer: Because a Heartbeat Uptime Monitor has only one point of failure, which is your server’s ability to send data to our platform, unlike all of the other Uptime Monitor types where your monitored target is checked from different geo-locations around the world. So, with a Heartbeat Uptime Monitor, if at any time for […]