Unlike our regular shell agent, our PHP Server Monitoring Agent cannot automatically detect your server’s network interface name, so this name is set to empty by default. This setting being empty means that the agent will track the network usage data from all available network interfaces. However, if you wish to set just one specific […]
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Install the PHP version of the Server Monitoring Agent (on cPanel)
If you wish to monitor your server’s resources, but you do not have root access (i.e.: you’re on a shared web hosting plan), you can just use our PHP Server Monitoring Agent. The installation procedure is a bit more complex than our regular monitoring agent, but this guide will show you exactly what you’ve got […]
Autocomplete Search
This feature will help you find the monitors that you’re looking for much faster, by automatically completing your search queries based on your monitors’ labels, categories, and based on your previous search terms. The autocomplete is currently implemented on your Blacklist Monitoring dashboard (https://hetrixtools.com/dashboard/blacklist-monitors/) and on your Uptime Monitoring Dashboard (https://hetrixtools.com/dashboard/uptime-monitors/). Here’s how it works. […]
Low SMS Credit Warnings
You can easily configure warning emails to be sent out to you when you’re running low on SMS credits. You can refill this credit before running out and missing out on important SMS notifications. To begin, simply go to your Account Settings: https://hetrixtools.com/dashboard/account/settings/ Locate the “SMS Credit Warning” section: This is “Disabled” by default, so […]
My IP is blacklisted on SPFBL, so why doesn’t your platform show it?
This can happen because SPFBL has 3 different response codes for their blacklist: 127.0.0.2 – which means that your IP is blacklisted for confirmed spam 127.0.0.3 – which means that your IP is only suspected of sending spam, or it’s misconfigured (not in compliance with RFC 5321) 127.0.0.4 – which means that your IP isn’t […]
Why am I being double charged? [PayPal]
Our billing system cannot charge your PayPal account, so we cannot double charge you. Now, there can be two scenarios in which you could be double charged, or it may seem that you are double charged: Scenario #1: One version is that you may have set up 2 different PayPal subscriptions that are sending money […]
Enable automated data access for your Microsoft Outlook SNDS account
If you haven’t added your IPs to the SNDS account yet, you can do so as explained in this article: https://docs.hetrixtools.com/adding-your-ips-to-microsoft-outlook-snds/ Once you’ve added your IPs to the SNDS account, you can enable automated access to their data. Begin by going to the “Automated Data Access” page on the Microsoft SNDS website: https://postmaster.live.com/snds/auto.aspx If you […]
Adding your IPs to Microsoft Outlook SNDS
Before you begin, please note that you will need a Microsoft Account to log into, so if you don’t already have one, be sure to create one before proceeding with this guide. Start off by going to the Microsoft Outlook SNDS “Request Access” page: https://postmaster.live.com/snds/addnetwork.aspx Add your IP address, or IP range, or IP block, […]
Misconfigured Network Interface Name
If our Server Monitoring Agent cannot automatically find any of your network interfaces to monitor, you will need to manually configure these into the Agent file. First of all start by reinstalling the Agent to make sure that everything’s clean and working correctly. If you’ve just performed a clean Agent install then this step is […]
Multiple Disks Support
Starting with version 1.05 of the HetrixTools Server Monitoring Agent, we’ve introduced multiple disks support. You will be able to find all of your mount points under the “Disk Usage” section of your Server Monitoring stats in your dashboard: For an easy “at a glance” view of your entire server disk space, each mount point […]