After you have properly configured your White Label system as described in this article: https://docs.hetrixtools.com/configure-white-label-reports/ You can access any of your monitors’ White Label reports from their Action drop-down menu: Just make sure the report is Public first, so you will not get a 404 error. This works for any of your Blacklist Monitors, Uptime […]
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Difference between Location Fail Log and Network Diagnostics
Both of these are diagnostics that will help you investigate and debug the issues that were causing your monitored target to be offline, but there’s a big difference in how our system collects the data for these two logs. In short, the Location Fail Log is collecting data the exact moment a monitoring location finds […]
Location Fail Log
The Location Fail Log contains the exact errors our monitoring locations encountered when trying to access your monitored target. The entries here are logged at the exact moment when/if any of our locations encounter an issue trying to verify if your monitored target is Online. The errors in the Location Fail Log can provide all […]
Discord Integration
In order to get started with your Discord integration, you’ll need to create a webhook on the Discord platform for your Discord server. Start by going to https://discord.com/ Once you log in, go to your server page. Access the drop-down menu on the top left corner of the screen: Click on “Server Settings”: Then, on the […]
Server Monitoring Resource Usage Webhook Notifications
In order to receive Server Monitoring Resource Usage webhook notifications, you will need to have the following: Once you’ve got all of that configured, whenever you receive Resource Usage alerts, your Webhook URL will receive JSON format data, as well. General payload parameters: monitor_id – your monitor’s unique ID (can be found in the link […]
How to whitelist our Uptime Monitoring Nodes in CSF
Please note that it’s not necessarily needed to whitelist our uptime monitoring IPs in your firewall. This should only be done if you are experiencing monitoring issues without whitelisting these IPs. However, if you do wish to whitelist these IPs in your CSF, start by running the following command on your server’s SSH: wget -q […]
What is the difference between API Calls and API Checks?
API Calls Represents the number of maximum API Calls your account can do per month. Every time you do a request on our API, using your API Key, one API Call is being used from your monthly quota. Each package has a different number of monthly API Calls included. To find out your remaining API […]
Maximize Workspace
On the Blacklist Monitors and Uptime Monitors workspace pages in your dashboard you will notice a button on the top right corner of your screen: You can use this button to maximize your workspace on the current page: Thus removing any non essential page elements out of your way, and spreading the workspace table all […]
Block View
Block View allows you to view all of your IPv4 Blacklist Monitors, neatly grouped into /24 blocks. This way you can quickly find your most blacklisted blocks, or your cleanest blocks; and you can have a fast overview of the status of your IPv4 stock. To begin, go to your Blacklist Monitors list from the […]
View Blacklist Monitor Changes History
From any of your Blacklist Monitor report pages you can view the recent changes that occurred on that monitor. Start by opening up any of your Blacklist Monitors reports: Locate and click the “View Change History” button: A modal will open, containing the chronological change history for this particular blacklist monitor: You will be able […]