Category: 12 F.A.Q.

It’s extremely easy and it doesn’t require you to have an account on our website. Begin by going to our Blacklist Check page. There you’ll notice this big box: Simply enter your IP or hostname and click the “Blacklist Check” button, like so: You can see that it begins processing immediately, displaying live results as it […]

Yes, we do offer bulk blacklist checks, but you’d have to register for a free account. You can easily Bulk Blacklist Check up to 32 IPs at a time on our free package, by adding them to your Blacklist Monitors list. Considering our platform supports adding IP ranges and adding IP blocks, you can add all […]

You can simply reset the check-up time on all of your Blacklist Monitors by simply initiating a manual blacklist check. Read more about it in this article: http://docs.hetrixtools.com/initiate-manual-blacklist-check/ Depending on the package you are on, you may have one or more manual checks per week.

This can be due to a number of factors: perhaps one or more RBLs are offline/unresponsive during the time you run your blacklist check perhaps your blacklist monitoring report is older (even 1-2 hours older) and your IP got delisted in the meantime it may be due to the fact that blacklist check is not […]

If you’re trying to register multiple accounts, you may end up seeing this error message:“Our system detected that you may already have an account. If this is an error, please reach out to our support team.“ We kindly ask our users to keep a maximum of one account per person or company unless specified otherwise by […]

Our system will only notify you of any detected changes that occur after you’ve added your monitors to our platform. So, if you add (for instance) a blacklist monitor, and after the first check it turns out to be listed on (for instance) 3 blacklists, our system will not send you a notification, since that […]