We have free packages for both our Blacklist Monitor and Uptime Monitor products. These free packages can be used to test out our platform, and will remain free for as long as you’ll be using them. You can consider these free packages a sort of unlimited trial packages. Our free packages are mostly restricted by […]
Category: 12 F.A.Q.
Frequently Asked Questions
Why does my Uptime Monitor show as Offline, when it’s actually not?
Our uptime monitoring system has been configured to avoid false positives as much as possible, but in certain cases there’s simply nothing we can do from our side to avoid it. There can be several case scenarios for these uptime monitoring false positives. We’ll begin with the simpler ones and keep the more complex ones […]
Does your Uptime Monitor check from all of the locations simultaneously?
Short answer: Yes, our system checks your uptime monitor target from all of the selected locations at the same time, so if you select (for instance) to monitor from 6 locations, then all 6 locations will ping your website/service, every one minute. Longer answer: Most of the uptime monitoring systems out there today will check […]
Why is Uptime Monitoring so important? Why should I do it?
We’re going to address the answers to these questions a bit differently based on the role you play in the hosting industry: A. If you’re a hosting client No matter what type of hosting services (may it be shared hosting, vps hosting, dedicated servers, cloud hosting, etc.) you bought and from which hosting providers you’ve bought […]
How do blacklist notifications work? When do I get notified?
When you first add your blacklist monitors to our platform, the system will start the initial check-up. The initial check-up will not generate any notifications, as our system only notifies you when it detects any changes (i.e.: when your IPs get listed or delisted from any RBLs), and the initial check-up does not detect any […]
mxtoolbox alternative?
Looking for a mxtoolbox alternative? Here’s why HetrixTools is the right choice: Our price per IP, when it comes to blacklist monitoring, is 80 times cheaper than mxtoolbox. Yes, you’ve read it right, 80 times cheaper. While they offer you 50 monitored IPs for the whopping price of $80/month ($1.6/IP/month), our cheapest package offers 512 […]
Why should I blacklist check & blacklist monitor my IPs?
If you’re a client: You should be aware of what kind of IPs your provider has given you. If these IPs are blacklisted in several places, it could potentially end up hurting your business. If your shared hosting account, VPS, or dedicated server IPs are blacklisted, then some of your clients may not receive your […]
How to do a Blacklist Check?
It’s extremely easy and it doesn’t require you to have an account on our website. Begin by going to our Blacklist Check page. There you’ll notice this big box: Simply enter your IP or hostname and click the “Blacklist Check” button, like so: You can see that it begins processing immediately, displaying live results as it […]
Do you offer Bulk Blacklist Check?
Yes, we do offer bulk blacklist checks, but you’d have to register for a free account. You can easily Bulk Blacklist Check up to 32 IPs at a time on our free package, by adding them to your Blacklist Monitors list. Considering our platform supports adding IP ranges and adding IP blocks, you can add all […]
My blacklist monitors check-up time is too much apart. What to do?
You can simply reset the check-up time on all of your Blacklist Monitors by simply initiating a manual blacklist check. Read more about it in this article: http://docs.hetrixtools.com/initiate-manual-blacklist-check/ Depending on the package you are on, you may have one or more manual checks per week.