Filter Uptime Monitors Based on Current Warning Status

Using this filter feature you can easily see only the Uptime Monitors that require your attention. To get started, head to your Uptime Monitors dashboard from the top side menu in your client area: On this page, locate the ‘Filter’ drop-down menu on the top right side of the panel, and select ‘Based on Warnings’, […]

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Install the PHP version of the Server Monitoring Agent (on DirectAdmin)

In this guide we’ll describe how to install our PHP Server Monitoring Agent on your shared hosting environment that’s running on the DirectAdmin control panel. Step 1: Download the “hetrixtools_agent.php” file from GitHub and save it on your local computer. (a)Right-click on the link below, then select “Save Link As…”:https://raw.githubusercontent.com/hetrixtools/agent-php/master/hetrixtools_agent.php Step 2: Upload the “hetrixtools_agent.php” […]

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Add a Server Agent Monitor (Heartbeat Monitor)

The Server Agent Monitor is a particular type of Uptime Monitoring, as our monitoring locations will not ping your target, but instead, your target will ping our platform in order to let it know it is online. This Uptime Monitor type uses our Server Monitoring Agent to send data to our platform every minute. In […]

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Reboot Required Warning

As you may very well know, linux servers sometimes require to be rebooted in order for updates to be installed and take full effect. Some distributions make the reboot requirement quite obvious by showing you a message like the one below when you’re logging into your server via SSH. Starting with version 1.5.6 of our […]

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View Running Processes

Starting off with version 1.5.4 of our SSH Server Monitoring Agent, you can now view the running processes in your HetrixTools Server Monitoring Dashboard. Here’s how to access this info. Begin by going to your Uptime Monitors page in your dashboard: Click on the Uptime Monitor name that you wish to view the Server Monitoring […]

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HDD/SSD/NVMe Drive Health Monitor

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+]https://github.com/hetrixtools/agent Required software: Please note that our Server Monitoring Agent will not automatically install these tools for you. You can configure our Server Monitoring agent to collect health data regarding your storage drives, HDD/SSD/NVMe. To get […]

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Software RAID Monitoring

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+]https://github.com/hetrixtools/agent You have the ability to allow our Server Monitoring agent to collect the health data of your Software RAID setup (mdadm). In order to get started, go to your Uptime Monitors page in your client […]

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Installing the Windows Server Monitoring Agent

You can find our Windows Agent on GitHub:https://github.com/hetrixtools/agent-win It’s written in Python, and it’s open source, so you can inspect its code. You can find the installation instructions on the releases page:https://github.com/hetrixtools/agent-win/releases*we’ll be writing a documentation article on the installing/uninstalling procedure once the final product is released The easiest way to get started would be […]

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What to do if my Uptime Monitor is down?

Once you get alerted by our platform that one of your Uptime Monitors is down, you should quickly begin to investigate what the issue that’s causing your downtime is. 1. Check the Location Fail Log A very good place to start would be to look in your monitor’s Location Fail Log: https://docs.hetrixtools.com/location-fail-log/ The Location Fail […]

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