HDD/SSD/NVMe Drive Health Monitor

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+] https://github.com/hetrixtools/agent Required software: To monitor the health of your HDD or SSD drives, you need to have ‘S.M.A.R.T.’ installed on your server. It’s likely that you already have this package installed on your server, and […]

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Software RAID Monitoring

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+] https://github.com/hetrixtools/agent You have the ability to allow our Server Monitoring agent to collect the health data of your Software RAID setup (mdadm). In order to get started, go to your Uptime Monitors page in your […]

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Installing the Windows Server Monitoring Agent

Please note this is a pre-release of the Windows Agent. Even though its core functionality is stable and ready to use, we’re still working on coding some more features before it will be production ready. You can find our Windows Agent on GitHub: https://github.com/hetrixtools/agent-win It’s written in Python, and it’s open source, so you can […]

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What to do if my Uptime Monitor is down?

Once you get alerted by our platform that one of your Uptime Monitors is down, you should quickly begin to investigate what the issue that’s causing your downtime is. 1. Check the Location Fail Log A very good place to start would be to look in your monitor’s Location Fail Log: https://docs.hetrixtools.com/location-fail-log/ The Location Fail […]

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Misconfigured Network Interface Name (PHP Agent)

Unlike our regular shell agent, our PHP Server Monitoring Agent cannot automatically detect your server’s network interface name, so this name is set to empty by default. This setting being empty means that the agent will track the network usage data from all available network interfaces. However, if you wish to set just one specific […]

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Install the PHP version of the Server Monitoring Agent

If you wish to monitor your server’s resources, but you do not have root access (i.e.: you’re on a shared web hosting plan), you can just use our PHP Server Monitoring Agent. The installation procedure is a bit more complex than our regular monitoring agent, but this guide will show you exactly what you’ve got […]

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Misconfigured Network Interface Name

[Update]: On 23 Sept 2017, we have modified our Server Agent install script to have a better Network Interface name detection (can find the GitHub commit here). Reinstalling the Server Agent on your server now will most likely fix the issue that brought you to this article. However, on the off chance that the issue […]

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Multiple Disks Support

Starting with version 1.05 of the HetrixTools Server Monitoring Agent, we’ve introduced multiple disks support. You will be able to find all of your mount points under the “Disk Usage” section of your Server Monitoring stats in your dashboard: For an easy “at a glance” view of your entire server disk space, each mount point […]

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Service Monitoring

Starting with the HetrixTools Agent v1.05, you can define up to 10 services to be constantly monitored by our agent on your server. To configure this in your Agent, please follow the instructions below, (a) or (b): a) Setting the services you wish to monitor during the HetrixTools Server Agent installation: Install the agent from […]

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