Add a Server Agent Monitor

The ‘Server Agent Monitor’ is a particular type of Uptime Monitoring, as our monitoring locations will not ping your target, but instead your target will ping our platform, in order to let it know it is online. This Uptime Monitor type uses our Server Monitoring Agent to send data to our platform every minute. In […]

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Reboot Required Warning

As you may very well know, linux servers sometimes require to be rebooted in order for updates to be installed and take full effect. Some distributions make the reboot requirement quite obvious by showing you a message like the one below when you’re logging into your server via SSH. Starting with version 1.5.6 of our […]

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View Running Processes

Starting off with version 1.5.4 of our SSH Server Monitoring Agent, you can now view the running processes in your HetrixTools Server Monitoring Dashboard. Here’s how to access this info. Begin by going to your Uptime Monitors page in your dashboard: Click on the Uptime Monitor name that you wish to view the Server Monitoring […]

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HDD/SSD/NVMe Drive Health Monitor

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+]https://github.com/hetrixtools/agent Required software: To monitor the health of your disks, you need to have ‘S.M.A.R.T.’ installed on your server. It’s likely that you already have this package installed on your server, and if not, then it’s […]

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Software RAID Monitoring

This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 1.5.3+] https://github.com/hetrixtools/agent You have the ability to allow our Server Monitoring agent to collect the health data of your Software RAID setup (mdadm). In order to get started, go to your Uptime Monitors page in your […]

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Installing the Windows Server Monitoring Agent

Please note this is a pre-release of the Windows Agent. Even though its core functionality is stable and ready to use, we’re still working on coding some more features before it will be production ready. You can find our Windows Agent on GitHub: https://github.com/hetrixtools/agent-win It’s written in Python, and it’s open source, so you can […]

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What to do if my Uptime Monitor is down?

Once you get alerted by our platform that one of your Uptime Monitors is down, you should quickly begin to investigate what the issue that’s causing your downtime is. 1. Check the Location Fail Log A very good place to start would be to look in your monitor’s Location Fail Log: https://docs.hetrixtools.com/location-fail-log/ The Location Fail […]

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Misconfigured Network Interface Name (PHP Agent)

Unlike our regular shell agent, our PHP Server Monitoring Agent cannot automatically detect your server’s network interface name, so this name is set to empty by default. This setting being empty means that the agent will track the network usage data from all available network interfaces. However, if you wish to set just one specific […]

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Install the PHP version of the Server Monitoring Agent

If you wish to monitor your server’s resources, but you do not have root access (i.e.: you’re on a shared web hosting plan), you can just use our PHP Server Monitoring Agent. The installation procedure is a bit more complex than our regular monitoring agent, but this guide will show you exactly what you’ve got […]

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