To get started, head on to your Uptime Monitors dashboard from your client area menu. Now, locate the “Import” drop-down button on the upper right corner of the dashboard. Click it and select “From CSV” from its drop-down options. Then, just follow the three easy steps on the modal window that opens up. # CSV […]
All posts by HetrixTools
Understanding our APIs
We currently offer three API versions: v1, v2, and v3. v3 The v3 API is a RESTful API and it’s our latest API version, where we aim to gradually port over all other API calls from v1/v2. The v3 documentation can be found here: Limits Limits for the v3 API are per user per API call […]
How to increase Linux Server Monitoring Agent metrics collection intervals
If you’d like to configure our Server Monitoring Agent to collect its metrics less often (default every 3 seconds), you can do so by editing the agent’s config file as follows. [available for version 2.1.x+] Open the following agent configuration file with any text editor: /etc/hetrixtools/hetrixtools.cfg Locate the following section: CollectEveryXSeconds=3 Change this value to […]
Debug Mode – Linux Agent
Starting with the version 2.2.x of our Linux Server Monitoring Agent, we’ve introduced Debug Mode. This mode, when turned on, allows your agent to generate a log file, located at /etc/hetrixtools/debug.log which you can send it to our support staff in order to debug potential issues with your agent. Turn on Debug Mode sed -i […]
Domain Expiration Date Appears Incorrect
In some odd specific scenarios, you may get alerted by our platform that your domain is about to expire, even though your Domain Registrar shows you an expiry date long into the future (i.e., in a year from now). This happens because our system checks your domain’s actual expiration date, as it appears at the […]
ZFS Health Monitoring
This feature is included for free in our Uptime Monitor service. [Available on our Linux Server Monitor Agent Version: 2.1.x+]https://github.com/hetrixtools/agent You can use our Linux Server Monitor Agent to keep track and be notified of the health of your ZFS pool(s). To begin, head on to your uptime monitors dashboard from your client area menu. Now, find […]
How to buy SMS Credits?
You can purchase additional SMS credits on whichever plan you are on, both free and paid alike. To do so, head on to your dashboard from your client area menu. Locate the “Account Overview” section towards the top left side of the dashboard widgets, and click on the number of “SMS Credits”. A modal pop-up […]
Ignore certain Network Interfaces for Server Monitoring Agent
This brief guide shows how you can select only certain Network Interfaces to be monitored in your Server Monitoring Agent v2+ Start by editing the agent config file with your preferred text editor; it is located at: /etc/hetrixtools/hetrixtools.cfg In this config file, locate the “Network Interfaces” section: Modify the “NetworkInterfaces” value to contain only the […]
Error 0: keyword not found
Cause This error can be found in your Location Fail Log for the website uptime monitors that you have configured keyword monitoring for and the specified keyword that you configured our system to look for is not found on the monitored target page. Our system will look for the specified keyword only in the HTML source […]
HTTP Code [403] Error 0: (Xms)
Cause These errors can be encountered in your Location Fail Log for website uptime monitors when the monitored website is answering with a 403 Forbidden response towards our monitoring locations. This HTTP code basically means that the website is denying access for these web requests, so the website is not considered UP/healthy by our monitoring […]