You can intelligently group similar HetrixTools notifications (i.e., if many of your websites go down at the same time) by using the free plan from ilert (a third-party alerts management platform). First, before getting started with the current guide, make sure you’ve set up your ilert integration, as shown in the following guide:https://docs.hetrixtools.com/ilert-integration/ Once you’ve […]
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ilert Integration
ilert is a platform offering alert and on-call management. In order to receive our notifications on the ilert platform, follow the guide below to set up your integration. # Step 1: Obtain your ilert API Key Start by logging into your ilert account and clicking on “Alert sources” from the top menu: This will open […]
Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
If you’ve just created a new Microsoft Teams Flow from any of their offered templates, you will surely find the following text in all of your messages sent by that Flow: “<Name> used a Workflow template to send this card. Get template”: If you wish to remove this message, you’ll need to follow the simple […]
dnsbl.dronebl.org – Down | Update: Recovered
[July 12, 2024] This blacklist has now recovered after suffering an unexpected outage. You can read more about this issue in their announcement blog post:https://www.dronebl.org/blog/42 We’ve now re-added this RBL to our Blacklist Monitoring system. [July 8th, 2024] This blacklist has become unresponsive, and their website is completely down. We’ve currently removed it from our […]
Generate Early Invoice
Usually, our system will automatically generate the renewal invoice for your service 7 days before the due date. However, you can generate this invoice early, at any time from the active order page. In this guide we’ll show you how to easily do this. Start by going to the ‘Billing > Orders’ page from your […]
API v3
rbl.abuse.ro & uribl.abuse.ro – False Positives & Disabled | Update: Recovered
[July 12, 2024] This RBL has recovered its functionality, and we’ve now re-enabled it in our Blacklist Monitoring system. [June 25, 2024] This RBL has started issuing false positives. We have temporarily disabled it until the issue is fixed on their end. Looking at the RBL’s domain, it seems that ICANN has suspended it for […]
Embed Status Page On WHMCS Network Status
This guide will show you how to easily integrate our Status Pages into your WHMCS Network Status page. Start by going to your Status Pages in your HetrixTools client area. Now, from the drop-down action menu next to the Status Page you wish to embed, select “Embed Status Page”. You will be presented with a […]
SORBS – Shut Down
[Update: June 10, 2024] We’ve now removed the SORBS RBLs from our system. If your IPs and domains were blacklisted on these RBLs, you will receive a delisting notification after the next automatic checkup of your monitors. [Update: June 8, 2024] We’ve been made aware that the reason for the June 6 incident was the […]
bl.score.senderscore.com False Positives
[June 2, 2024] On June 2, 2024, at 06:55 AM (UTC), our system noticed false positive results starting to come in from this RBL. We immediately started investigating the issue, and a fix was implemented by 07:20 AM (UTC). During this time, a small number of IPs have been marked as being blacklisted on this […]