The Live Detected Outages is a widget found on your dashboard and on the main website on the Uptime Monitoring product page. What this widget does is to display, in real time, all of the current outages which are detected by our system. This widget is not account specific, so it contains data from all of […]
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Do you offer blacklist delisting assistance?
We do not currently offer any type of blacklist delisting assistance or support, other than the links provided by our system for delisting for each RBL. Why not? Our platform handles only monitoring and reporting, we do not have any connection with any of these third party RBLs that your IPs may be blacklisted on. […]
Delisting your blacklisted IPs
We noticed that some of our users are doing this all wrong, so we thought it’d be a good thing to write a short guide on best practices when delisting your blacklisted IPs. First and most important, when you get alerted that one or more of your IPs got blacklisted, don’t jump straight away to […]
Do you offer free trials?
We have free packages for both our Blacklist Monitor and Uptime Monitor products. These free packages can be used to test out our platform, and will remain free for as long as you’ll be using them. You can consider these free packages a sort of unlimited trial packages. Our free packages are mostly restricted by […]
Why does my Uptime Monitor show as Offline, when it’s actually not?
Our uptime monitoring system has been configured to avoid false positives as much as possible, but in certain cases there’s simply nothing we can do from our side to avoid it. There can be several case scenarios for these uptime monitoring false positives. We’ll begin with the simpler ones and keep the more complex ones […]
Does your Uptime Monitor check from all of the locations simultaneously?
Short answer: Yes, our system checks your uptime monitor target from all of the selected locations randomly spread out within the same minute. So, if you select (for instance) to monitor from 6 locations, then all 6 locations will ping your website/service every minute. Longer answer: Most of the uptime monitoring systems out there today […]
Why is Uptime Monitoring so important? Why should I do it?
We’re going to address the answers to these questions a bit differently based on the role you play in the hosting industry: A. If you’re a hosting client No matter what type of hosting services (may it be shared hosting, vps hosting, dedicated servers, cloud hosting, etc.) you bought and from which hosting providers you’ve bought […]
Managing Large Numbers of Blacklist Monitors
When managing only a few tens or hundreds of blacklist monitors, it may be easy to handle them all efficiently, but what about when you have thousands or tens of thousands? This short guide will explain how to manage large numbers of blacklist monitors just as efficiently as managing a few monitors. Let’s assume you […]
How do blacklist notifications work? When do I get notified?
When you first add your blacklist monitors to our platform, the system will start the initial check-up. The initial check-up will not generate any notifications, as our system only notifies you when it detects any changes (i.e., when your IPs get listed or delisted from any RBLs), and the initial check-up does not detect any […]
Protect your Status Page with a Password
You can easily protect any of your status pages with a password, so only the people you share this password with can view the status page. Start by going to your “Status Pages” dashboard from the top side menu in your client area: Now, find the status page you wish to protect with a password, […]