Add A Domain Name

Adding a domain blacklist monitor is very easy and similar to adding an IPv4 blacklist monitor. Start by going to the Blacklist Monitors, and clicking the “Add Monitor” button. In the pop-up that comes up, simply input your domain name. There’s no need to select whether it’s a domain name, or an IP address. Our […]

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Blacklist Check Credits (also known as API Checks)

Blacklist Check Credits (also known as API Checks) are used for API Blacklist Check calls. You can read up how these API Calls work in the following documentation article: https://docs.hetrixtools.com/blacklist-check-api/ As explained in the article linked above, these API Calls will initiate a blacklist check on any IP address, on demand, then the results are cached […]

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Blacklist Check API

API Call Names: v2 Blacklist Check IPv4 IP Address v2 Blacklist Check Domain/Hostname API Calls: https://api.hetrixtools.com/v2/<API_TOKEN>/blacklist-check/ipv4/<IP_ADDRESS>/ https://api.hetrixtools.com/v2/<API_TOKEN>/blacklist-check/domain/<DOMAIN>/ If you haven’t already, you can give it a go in our API Explorer: https://hetrixtools.com/dashboard/api-explorer/ These API Calls will perform a blacklist check for one IPv4 IP address or domain/hostname, on-demand, when initiated. In the example below, we’re going […]

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Do Not Disturb Schedule

Do Not Disturb (DND) schedule allows you to set-up a time frame for any of your Contact Lists. During this time frame you will not be disturbed by our system with notifications which are meant for that specific contact list. Before reading further, please note that a poorly set-up DND Schedule can result in you missing […]

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SMS Credits

SMS Credits are used when you receive SMS Notifications. A contact list can contain up to 5 phone numbers that will be notified via SMS if you assign the contact list to any of your Uptime Monitors or Blacklist Monitors. Every phone number that receives a notification will use 1 SMS credit, so if you […]

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SMS Notifications

In order to start receiving SMS Notifications about your Uptime Monitors or Blacklist Monitors, you will need to add one or more phone numbers to your contact list. Be sure to click the “Send test notification” button in order to make sure that your phone can receive our SMS notifications. Allow some time for the […]

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How can I remove or edit the label of multiple monitors at once?

Set the maximum displayed monitors per page to 300 Search for the IP range or block that you wish to modify, either by range or partial IP address Select all of the monitors From the Group Actions drop down menu select Change Label A pop-up window will appear, where you can either remove the existing […]

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I just added some Blacklist Monitors, some of them are blacklisted, why didn’t I receive a notification about this?

Short answer: The first blacklist check performed on the newly added monitors will not generate any notifications. You will start receiving notifications as soon as any of your monitors suffer changes (get blacklisted or delisted), after you have added them to our platform. Long answer: The platform has been intentionally designed to work like this. Our system […]

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How to remove your IP from the Outlook blacklist

If you’re having trouble sending emails to any of the following Outlook’s domain names: hotmail.com live.com msn.com outlook.com or having problems sending emails to Office 365 recipients, then it’s most likely that your IP has been blacklisted by Outlook (Microsoft), and you will need to get it delisted before your emails can reach any Outlook or […]

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Uptime Monitoring Webhook Notifications

Assign a webhook URL to any of your contact lists so that you can receive Uptime Monitoring notifications in real-time, directly to your platform. Our system will post JSON data to your Webhook script. Here’s an example: { “monitor_id”:”ThisWillBeTheMonitorID32CharLong”, “monitor_name”:”Test Monitor Label”, “monitor_target”:”http:\/\/this-is-a-test.com\/”, “monitor_type”:”website”, “monitor_category”:”Test Category”, “monitor_status”:”offline”,   “timestamp”:1499666192, “monitor_errors”:{ “New York”:”http code 403″, “San […]

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