Schedule Recurring Maintenance

Scheduling a recurring maintenance for your Uptime Monitors can be done by checking the “Rec.” box on your Schedule Maintenance window: Once that box is checked, you’ll have the option to configure the recurring interval for your scheduled maintenance: Then, be sure to click on the ‘Add New’ button, in order to add the scheduled […]

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Multiple White Label Domains

[May 12, 2021] You can now add multiple White Label Domains to your account, each having their own White Label configuration (i.e.: theme, colors, logo, favicon, website link, etc), as explained here:https://docs.hetrixtools.com/add-a-white-label-domain-name/ This would allow one account to have multiple Status Pages for different purposes, on different domains/subdomains. Along with this change, we’ve also redesigned […]

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Add A White Label Domain Name

White Label domains can be used to access your Uptime/Blacklist Reports and your Public Status Pages, via your own domain name, i.e.: status.your-domain.com or uptime.demo-company.com IMPORTANT: Before adding your White Label Domain to our platform, be sure to perform the necessary DNS changes in your domain’s DNS manager, as explained here: https://docs.hetrixtools.com/configure-dns-settings-for-your-white-label-domain/ After adding the […]

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Configure DNS settings for your White Label Domain

In order to use your own White Label Domain on our platform (i.e.: status.your-domain.com), you’ll have to create a CNAME DNS record in your domain’s DNS management platform. The following general steps should apply to most DNS management platforms: Log into your DNS management console (usually provided by your domain registrar, or third party providers […]

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API – Add Website/Ping/Service/SMTP Uptime Monitor

API Call Name: v2 Add Uptime Monitor API Call: https://api.hetrixtools.com/v2/<API_TOKEN>/uptime/add/ Create a POST request to the API link with a JSON payload built as instructed below. General JSON body You can use the body below when adding any type of Uptime Monitor. Please note that some variables are not needed/ignored for certain Uptime Monitor types. For […]

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Changes to our Uptime Monitoring Network

[April 15, 2021] We’re posting this announcement publicly as well, however all of the affected users have already been emailed regarding these changes. If you have not whitelisted our Uptime Monitoring IPs in your firewall, then no action is needed on your part, you can safely ignore the rest of this announcement. However, if you […]

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Introducing the “Global Status” section in our Uptime Reports

[April 14, 2021] Start by accessing any of your Uptime Reports, as described here:https://docs.hetrixtools.com/how-do-i-access-my-uptime-reports/ On your Uptime Reports, you’ll be able to find the new “Global Status” section, towards the top of the page: This section will contain real-time data regarding your monitored target, collected from each of the monitored locations that you have selected […]

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How do I access my Uptime Reports?

Start by going to your Uptime Monitors dashboard, from the client area side menu: From your monitors list, each monitor’s Uptime Report can be accessed by clicking the link under the “Up/Down” column: Each Uptime Monitor has its own Uptime Report, which includes all of its uptime data. All of your Uptime Reports are private […]

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