You can use this feature of our Server Monitoring Agent to send custom metrics to be displayed for this Server Agent in your HetrixTools dashboard. Requirements: Use case example: Example: 1) A simple bash script to collect the last minute’s HTTP code counts from your Nginx access.log:https://gist.github.com/hetrixtools/b11cb74770a38d45ea774ebd5ebeec13(must be placed on a 1-minute cron job) This […]
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Remove a saved Payment Method
This article will show you how to remove a previously saved payment method from your account. If you’ve previously saved up a payment method in your account ( as described here: https://docs.hetrixtools.com/add-a-new-payment-method/ ), you can easily remove it from your account from the “Payment Methods” page in your client area. To get started, click on […]
Turn on/off automatic payments
This article will help you find where to turn automatic payments on or off on your “Payment Methods” page. If you’ve saved up one or more payment methods ( as described here: https://docs.hetrixtools.com/add-a-new-payment-method/ ), then having automatic payments turned on means that you’ll be automatically charged for your future invoices, in order to keep your […]
Add a new Payment Method
This article will describe how to add a new payment method to your account to be automatically charged for your future invoices. Start by clicking on “Billing” from your client area menu and selecting “Payment Methods” from the drop-down menu: Now, on the “Payment Methods” page, click on the “Add payment method” button: A pop-up […]
Delayed Notifications
[September 22, 2022] Today, from 13:35 (UTC) to 14:55 (UTC), part of our monitoring notifications and transactional emails have been delivered with a delay, while a very small number of notifications (non-emails) failed to deliver completely. Our technicians have found the issue to be with the system that handles the notifications queue; it had become […]
Using the Server Monitoring Relay
If your server is having issues sending data to our Server Monitoring endpoint (sm.hetrixtools.net), it could be due to Cloudflare blocking your IP address. This can sometimes happen if your IP address has a poor or bad reputation. In such cases, you can use our Server Monitoring relay to send your agent metrics to our […]
bl.konstant.no – Unresponsive & Removed
[July 29, 2022] This RBL has become unresponsive, and we’ve removed it from our system until it returns to functioning normally again. If any of your blacklist monitors are blacklisted on this RBL, they will be marked as delisted during the next automatic check.
Set Domain Expiration Date Manually
There may be cases with certain TLDs where our system won’t be able to detect your domain’s expiration date automatically. In these cases, you can manually configure your domain’s expiration date to be reminded before it expires. To get started, head on to your Uptime Monitors dashboard: Click on your Uptime Monitor’s name: Locate the […]
June 21, 2022 – Cloudflare Outage
[June 21, 2022] Summary On June 21, 2022, at around 06:31 (UTC) our uptime monitoring system started detecting an unusually high number of errors from websites using Cloudflare. At the same time, 3 of our 5 webservers, started experiencing issues when accessed via Cloudflare (as our platform is accessed by our users). The other 2 […]
Webhook Authentication Token
Here’s how to configure and use the authentication token that you may optionally configure along with our notification webhooks. The webhook authentication token is configured in the same place where you configure the webhook notification URL in your Contact Lists. This token will be sent in the Authorization header along with every webhook payload, in […]