Accessing Server Monitoring Data

Once you’ve installed our Server Monitoring Agent on one of your VPS or dedicated servers, you’ll be able to access the resource usage data from your Uptime Monitors list: Simply click the Uptime Monitor name that you’ve installed the agent on: A pop-up will open, containing all of the graphs from the collected data: You […]

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Filter Uptime Monitors Based on Current Warning Status

Using this filter feature you can easily see only the Uptime Monitors that require your attention. To get started, head to your Uptime Monitors dashboard from the top side menu in your client area: On this page, locate the ‘Filter’ drop-down menu on the top right side of the panel, and select ‘Based on Warnings’, […]

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[How to fix] Windows Server Monitoring Agent doesn’t start after server reboot

This issue may appear on some (older) versions of Windows:https://superuser.com/questions/1026496/automatic-services-doesnt-start-automatically-after-windows-restart In order to fix this issue you’ll need to switch the “HetrixTools Agent” service startup type from “Automatic” to “Automatic (Delayed Start)”. Here’s the steps you’ll need to follow in order to achieve this.(this must be done after you’ve installed the HetrixTools Windows Agent) Start […]

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Using the Server Monitoring Relay

If your server is having issues sending data to our Server Monitoring endpoint (sm.hetrixtools.net), it could be due to Cloudflare blocking your IP address. This can sometimes happen if your IP address has a poor or bad reputation. In such cases, you can use our Server Monitoring relay to send your agent metrics to our […]

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Server Agent – Custom Variables

Feature only available for the Linux Server Monitoring Agent version 2.0.8 or newer. You can use this feature of our Server Monitoring Agent to send custom metrics to be displayed for this Server Agent in your HetrixTools dashboard. Requirements: Use case example:

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Server Monitoring Agent – Install Templates

This feature allows you to create account-wide agent install templates. By saving up the agent install options once, into a template, you can easily reuse these options for future agent installs on new servers. The agent install templates are found at the bottom of the pop-up modal when installing our Linux Server Monitoring Agent: Creating […]

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CPU Temperature Monitoring

Starting with version 2.x of our Linux Server Monitoring Agent, we’ve introduced CPU Temperature Monitoring. This feature works by default on most systems. Please note that you’ll have to be running the monitoring agent on the bare metal server, not inside a container or VM on that server (the temperature cannot be read from inside […]

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Ignore certain Network Interfaces for Server Monitoring Agent

This brief guide shows how you can select only certain Network Interfaces to be monitored in your Server Monitoring Agent v2+ Start by editing the agent config file with your preferred text editor; it is located at: /etc/hetrixtools/hetrixtools.cfg In this config file, locate the “Network Interfaces” section: Modify the “NetworkInterfaces” value to contain only the […]

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