This can be due to a number of factors: perhaps one or more RBLs are offline/unresponsive during the time you run your blacklist check perhaps your blacklist monitoring report is older (even 1-2 hours older) and your IP got delisted in the meantime it may be due to the fact that blacklist check is not […]
Category: 12 F.A.Q.
Frequently Asked Questions
Can I have multiple HetrixTools accounts?
If you’re trying to register multiple accounts, you may end up seeing this error message: “You already have a HetrixTools account.” This is because, as per our Terms of Service, we do not allow multiple accounts to be used by the same person or company, unless specified otherwise by our staff. Trying to “fool” the […]
I just added Blacklist Monitors, why am I not receiving notifications?
Our system will only notify you of any detected changes that occur after you’ve added your monitors to our platform. So, if you add (for instance) a blacklist monitor, and after the first check it turns out to be listed on (for instance) 3 blacklists, our system will not send you a notification, since that […]