Upgrade your plan

Start by going to your orders page from the top side menu in your client area: Then locate the active order that you wish to upgrade, and click on its ID: Click on the “Upgrade plan” button: This will open up a window with all of your upgrade options: Simply click on the plan you […]

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v0.9.54 – Changelog

[April 6, 2017] Here’s the Changelog for version 0.9.54: Blacklist Monitor paid users now receive advanced email reports (view documentation). PDF Invoices are now being attached to the following billing notification emails: invoice generated, invoice reminder, invoice overdue, invoice paid. Enterprise [2h] Blacklist Monitoring package has been added to our website pricing page. RBL virbl.dnsbl.bit.nl has now been removed from […]

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v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]

[May 25, 2016] In version 0.9.28 we’re introducing the Stripe payment method, in order to offer more ways for our clients to purchase our products. Be sure to check out our documentation articles on how to pay via Stripe:https://docs.hetrixtools.com/pay-via-stripe-using-your-debit-or-credit-card/https://docs.hetrixtools.com/pay-via-stripe-using-bitcoins/ And on how to create and cancel a Stripe subscription for your account:https://docs.hetrixtools.com/creating-and-canceling-stripe-subscriptions/ If you experience […]

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How to receive Billing emails on a different address

By default, our billing system will send out all of the billing related emails (i.e.: invoices, orders, reminders, etc.) to your account’s email address (a.k.a.: the email address that you have signed up with). However, under certain circumstances, you may want your billing related emails to be sent to a different email address, as well […]

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Creating and Canceling Stripe Subscriptions

How to create a Stripe subscription: You can easily create a recurring Stripe subscription from any of your unpaid invoices. The subscription button will be available to you. Simply input your credit or debit card details into the Stripe pop-up window and follow the steps on screen to complete the initial payment. Along with your […]

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Upgrade/Downgrade

If you wish to upgrade your current plan, please follow this guide: https://docs.hetrixtools.com/upgrade-your-plan/ If you wish to downgrade your plan, simply cancel the currently active. You can do so by going to the top menu in your client area > Billing > Orders > click on the active order that you wish to cancel > […]

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