One of the most important things in the Web Hosting industry is transparency towards your clients. This is why having a public uptime status page would greatly improve your client relationships and boost your credibility as a provider. Allowing your clients to view the infrastructure uptime status and history, even on the bad days when you’ve […]
Category: 06 Status Pages (Bulk Reports)
Create Status Page
Start by accessing the Status Pages dashboard from your client area. Click the “Create Status Page” button. In the pop-up, be sure to select the type of monitors you wish to include on your Status Page. Give a friendly name to your Status Page and select all of the monitors you wish to include from […]
Create a Status Page using Group Actions
You can also create a Status Page directly from your monitors’ dashboard. To begin, go to either your Blacklist Monitors or Uptime Monitors dashboards. In the following example, we’ll use Uptime Monitors, but the same procedure applies for Blacklist Monitors, as well. Step 1: Select the desired monitors from your monitors’ dashboard: (You can select […]
Add monitors to a Status Page
Once you’ve created a Status Page, you may want to add more monitors to it. You can do so by using Group Actions. In the example below, we’ll use Uptime Monitors, but the same exact actions can be performed for your Blacklist Monitors as well. Start by selecting the monitors you wish to add to […]
Add Twitter Feed to Bulk Report
You can easily add your own Twitter Feed to any of your Bulk Reports in order to keep your users updated in real time of what’s going on with your network. The steps to do this are extremely simple. From your Bulk Reports page, find the Bulk Monitor you wish to add the Twitter Feed […]
Protect your Status Page with a Password
You can easily protect any of your status pages with a password, so only the people you share this password with can view the status page. Start by going to your “Status Pages” dashboard from the top side menu in your client area: Now, find the status page you wish to protect with a password, […]
Add an announcement to your Status Page
You can add an announcement on top of any of your Status Page, so you can quickly and efficiently communicate critical status updates to your users who are browsing your Bulk Report. This feature is mostly useful for Uptime Status Page which are used as status pages for your users, but you can also set […]
Categories
Having your Bulk Report neatly organized is a very important thing if you plan on using it as your public uptime status page. Now you can customize it even further by assigning Categories to your monitors. Start by editing or adding a new Uptime Monitor (in this example I’ll be editing). In the “Category” field, […]
Remove monitors from a Status Page
Note: You can also remove monitors from a Status Page by using our Group Actions:https://docs.hetrixtools.com/group-actions/ In this article, we’re going to explain how to remove monitors from one of your Status Pages. Begin by going to your Status Page dashboard from your client area menu: Open up the Status Page that you wish to modify […]
How to order Categories
Once you’ve assigned categories to your Uptime Monitors, as described in this documentation article here, you may want to arrange or re-arrange these categories in a certain order. To start re-arranging these categories, simply assign numbers in front of their names, in your Uptime Monitors list. Let’s say we want to have the ‘Mail Servers’ category […]