You can edit the individual settings of each of your Uptime Monitors from the “Edit” button within the “Action” column: When clicking the “Edit” button a pop-up window will open containing your monitor’s information, which you can then edit as you please. As soon as you’re done making the changes, be sure to hit the […]
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Private/Public Uptime Reports
By default, all generated reports from your account are Private, meaning only you (while logged into your account) can see these reports. You can change this status from the Action menu of each of your reports or from Group Actions (explained in another chapter of our documentation). For now, we’ll take a look at the […]
Maintenance Mode
You can set one or more of your uptime monitors under Maintenance Mode. The downtime which occurs under Maintenance Mode is reported separately in your uptime reports in order for your clients to see that the downtime was indeed planned and did not happen unexpectedly. You can put a monitor under maintenance from the Status […]
Delete Uptime Monitor
Unlike the blacklist monitors, when deleting an uptime monitor all data will be lost. You can delete an uptime monitor from the Action menu, as shown in the image below. Before the monitor gets deleted, you’ll be asked if you are sure about this, and a warning that all data will be lost when deleting […]
Group Actions
Besides each monitor individual actions, there are also group actions that you can use to affect multiple monitors at once. Start by simply selecting the desired monitors from your list. We’ll quickly explain all of the actions available in the drop-down menu:
Search Uptime Monitors
You can search through your Uptime Monitors list pretty much the same way as described in our article regarding the Blacklist Monitors search: https://docs.hetrixtools.com/search-blacklist-monitors/ One thing worth mentioning here is that if you place an exclamation mark in front of your search keyword, our system will show you all of the Uptime Monitors that do […]
Uptime Monitor Report
Accessing the uptime monitor report for any of your websites/services is done from the report link next to your website/service in your uptime monitors list. Start by accessing your Uptime Monitors dashboard from your side menu in your client area: Then click on any link from the “Up/Down” column: The report page will look something like this. We’ll […]
Avoid PING False Positives
Some firewalls (CSF for instance) have a limit of maximum overall PING requests per second that your server can receive. The default limit is set to 1/s, meaning one request per second, so if 3 or 6 of our monitors all ping your server at the same time, then some/most of them will fail due […]
Avoid Getting Our IPs Blocked
If you’re trying to monitor services on ports that are blocked in your server’s firewall or ports that run services requiring authentication, chances are that our monitor locations’ IPs will end up being blocked by your firewall. If this happens, then our system won’t be able to properly monitor your services, since they would appear […]
Meet The Interface
Let’s start off by introducing the interface you will be working with when managing your blacklist monitors. You can simply access this panel from the top menu in your client area. On your blacklist monitors page you have an interactive guide which you can start at any time, by clicking on the informational icon (i).