Search Uptime Monitors

You can search through your Uptime Monitors list pretty much the same way as described in our article regarding the Blacklist Monitors search: https://docs.hetrixtools.com/search-blacklist-monitors/ One thing worth mentioning here is that if you place an exclamation mark in front of your search keyword, our system will show you all of the Uptime Monitors that do […]

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Uptime Monitor Report

Accessing the uptime monitor report for any of your websites/services is done from the report link next to your website/service in your uptime monitors list. Start by accessing your Uptime Monitors dashboard from your side menu in your client area: Then click on any link from the “Up/Down” column: The report page will look something like this. We’ll […]

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Avoid PING False Positives

Some firewalls (CSF for instance) have a limit of maximum overall PING requests per second that your server can receive. The default limit is set to 1/s, meaning one request per second, so if 3 or 6 of our monitors all ping your server at the same time, then some/most of them will fail due […]

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Avoid Getting Our IPs Blocked

If you’re trying to monitor services on ports that are blocked in your server’s firewall or ports that run services requiring authentication, chances are that our monitor locations’ IPs will end up being blocked by your firewall. If this happens, then our system won’t be able to properly monitor your services, since they would appear […]

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Meet The Interface

Let’s start off by introducing the interface you will be working with when managing your blacklist monitors. You can simply access this panel from the top menu in your client area. On your blacklist monitors page you have an interactive guide which you can start at any time, by clicking on the informational icon (i).

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Add Your First Blacklist Monitor

We’ll get things started by adding a simple IP to your blacklist monitor list. In order to do this, go to the “Blacklist Monitors” page in your client area: Locate and click on the “Add Monitor” button: A pop-up window will appear. Proceed by adding the desired IP address to be monitored and a friendly […]

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Add An IP Range

Start by heading to your Blacklist Monitors page. If you have IP ranges which need to be monitored, you don’t have to add each IP individually, you can simply add an entire range, all at once, as shown in the image below. If your range contains an IP address which you’re already monitoring, then that […]

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Add An IP Block

The same as with IP Ranges, you can add multiple IPs at once by using IP blocks, in the format x.x.x.x/x Head on to your Blacklist Monitors dashboard. Simply add your IP block, and click the “Add Monitor” button as shown below. Our system will automatically skip the IPs that you already have monitoring from […]

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Pagination & Monitors/Page

When your blacklist monitors list starts growing, you’ll find Pagination and Monitors per page to be nice tools for getting around your monitors list. You can find these two on top of the table containing your blacklist monitors. By default, our system will show 10 records per page. You can easily scroll through the pages […]

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Sorting Blacklist Monitors

By default, your blacklist monitors are ordered by the time they were added to your account, in a descending order (newest at the top). But you can also order them by IP Address, in an ascending order. Or by Report, in a descending order, if you wish to see the top blacklisted IPs really quickly. […]

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