All posts by HetrixTools
rbl.abuse.ro & uribl.abuse.ro – False Positives & Disabled | Update: Recovered
[July 12, 2024] This RBL has recovered its functionality, and we’ve now re-enabled it in our Blacklist Monitoring system. [June 25, 2024] This RBL has started issuing false positives. We have temporarily disabled it until the issue is fixed on their end. Looking at the RBL’s domain, it seems that ICANN has suspended it for […]
Embed Status Page On WHMCS Network Status
This guide will show you how to easily integrate our Status Pages into your WHMCS Network Status page. Start by going to your Status Pages in your HetrixTools client area. Now, from the drop-down action menu next to the Status Page you wish to embed, select “Embed Status Page”. You will be presented with a […]
SORBS – Shut Down
[Update: June 10, 2024] We’ve now removed the SORBS RBLs from our system. If your IPs and domains were blacklisted on these RBLs, you will receive a delisting notification after the next automatic checkup of your monitors. [Update: June 8, 2024] We’ve been made aware that the reason for the June 6 incident was the […]
bl.score.senderscore.com False Positives
[June 2, 2024] On June 2, 2024, at 06:55 AM (UTC), our system noticed false positive results starting to come in from this RBL. We immediately started investigating the issue, and a fix was implemented by 07:20 AM (UTC). During this time, a small number of IPs have been marked as being blacklisted on this […]
Import Uptime Monitors from .CSV
To get started, head on to your Uptime Monitors dashboard from your client area menu. Now, locate the “Import” drop-down button on the upper right corner of the dashboard. Click it and select “From CSV” from its drop-down options. Then, just follow the three easy steps on the modal window that opens up. # CSV […]
Understanding our APIs
We currently offer three API versions: v1, v2, and v3. v3 The v3 API is a RESTful API and it’s our latest API version, where we aim to gradually port over all other API calls from v1/v2. The v3 documentation can be found here: Limits Limits for the v3 API are per user per API call […]
How to increase Linux Server Monitoring Agent metrics collection intervals
If you’d like to configure our Server Monitoring Agent to collect its metrics less often (default every 3 seconds), you can do so by editing the agent’s config file as follows. [available for version 2.1.x+] Open the following agent configuration file with any text editor: /etc/hetrixtools/hetrixtools.cfg Locate the following section: CollectEveryXSeconds=3 Change this value to […]
Debug Mode – Linux Agent
Starting with the version 2.2.x of our Linux Server Monitoring Agent, we’ve introduced Debug Mode. This mode, when turned on, allows your agent to generate a log file, located at /etc/hetrixtools/debug.log which you can send it to our support staff in order to debug potential issues with your agent. Turn on Debug Mode sed -i […]
Domain Expiration Date Appears Incorrect
In some odd specific scenarios, you may get alerted by our platform that your domain is about to expire, even though your Domain Registrar shows you an expiry date long into the future (i.e., in a year from now). This happens because our system checks your domain’s actual expiration date, as it appears at the […]