[February 28, 2022] The changes below will take effect on March 10, 2022. These changes only affect you if you’re using our Uptime Monitoring API or Uptime Monitoring Webhooks. 1). Add/Edit Uptime Monitor API: The msw variable name will be replaced with waw The change is backwards compatible, meaning that if our system will still […]
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Moscow Relocation IP Changes
[February 28, 2022] The changes below will take effect on March 10, 2022. These changes are required only if you’ve previously whitelisted our monitoring IPs in your firewall. Nodes removed: Moscow 1: 172.241.23.225 Moscow 2: 31.192.104.220 Moscow 3: 23.111.108.100 Moscow 4: 37.200.70.211 Nodes added: Warsaw 1: 146.59.0.13 Warsaw 2: 70.34.249.133 Warsaw 3: 5.22.223.148 If you’re […]
st.technovision.dk – Inactive & Removed
[December 8, 2021] This RBL has stopped responding to DNS queries. We’ve now removed it from our system until it starts working again. If any of your blacklist monitors are blacklisted on this RBL, they will be marked as delisted during the next automatic check.
Upgrade your plan
Start by going to your orders page from the top side menu in your client area: Then locate the active order that you wish to upgrade, and click on its ID: Click on the “Upgrade plan” button: This will open up a window with all of your upgrade options: Simply click on the plan you […]
Order monitors by SSL/Domain expiration dates
You can order your uptime monitors by their SSL or domain expiration dates, so you can easily see which ones are going to expire the soonest. To do this, head on to your uptime monitors dashboard, from the top menu in your client area: Then, from the “Sort” drop-down menu, select to sort either by […]
SSL errors due to expiring LetsEncrypt root certificate (DST Root CA X3)
[September 24, 2021] Starting today, we’ve started seeing an increased number of SSL certificate failures, which is due to one of LetsEncrypt root certificates (DST Root CA X3) that’s about to expire within the next few days, on September 30, 2021. You can read more about this here:https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/ Why is this happening before the expiration […]
dnsbl.cobion.com – Inactive & Removed
[September 17, 2021] This RBL has gone dark a few weeks ago (August 26, 2021), and we’ve been monitoring it in hopes it would come back up again, but it appears that won’t be the case. We’ve currently disabled it on our system, and it will be re-enabled if/when it comes back up again. If […]
Disabling the ‘Reboot Required’ warning icons
One of our Server Monitoring Agent features is that it will try to determine whether or not your server requires a reboot, as explained here: https://docs.hetrixtools.com/reboot-required-warning/ However, the icons this feature generates might be distracting at times, so we’ve implemented a way that you can tone these down, so they only appear when opening the […]
Server Monitoring Agent not sending data from an ArchLinux server
If you’ve installed our Server Monitoring Agent on your ArchLinux server, and it’s not sending out metrics data, one possible solution would be to edit your crontab (command: crontab -e ), and change it from this: * * * * * bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1 to this */1 * * * * bash /etc/hetrixtools/hetrixtools_agent.sh […]
Schedule Recurring Maintenance
[June 15, 2021] We’re introducing the ability to set your scheduled maintenance windows as recurring. This will allow you to schedule a maintenance window once, and have it repeat every X hours, days, weeks, months, or years, as needed to fit your needs. It will come in handy for the users that perform maintenances on […]