SSL errors due to expiring LetsEncrypt root certificate (DST Root CA X3)

[September 24, 2021] Starting today, we’ve started seeing an increased number of SSL certificate failures, which is due to one of LetsEncrypt root certificates (DST Root CA X3) that’s about to expire within the next few days, on September 30, 2021. You can read more about this here:https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/ Why is this happening before the expiration […]

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dnsbl.cobion.com – Inactive & Removed

[September 17, 2021] This RBL has gone dark a few weeks ago (August 26, 2021), and we’ve been monitoring it in hopes it would come back up again, but it appears that won’t be the case. We’ve currently disabled it on our system, and it will be re-enabled if/when it comes back up again. If […]

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Disabling the ‘Reboot Required’ warning icons

One of our Server Monitoring Agent features is that it will try to determine whether or not your server requires a reboot, as explained here: https://docs.hetrixtools.com/reboot-required-warning/ However, the icons this feature generates might be distracting at times, so we’ve implemented a way that you can tone these down, so they only appear when opening the […]

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Server Monitoring Agent not sending data from an ArchLinux server

If you’ve installed our Server Monitoring Agent on your ArchLinux server, and it’s not sending out metrics data, one possible solution would be to edit your crontab (command: crontab -e ), and change it from this: * * * * * bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1 to this */1 * * * * bash /etc/hetrixtools/hetrixtools_agent.sh […]

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Schedule Recurring Maintenance

[June 15, 2021] We’re introducing the ability to set your scheduled maintenance windows as recurring. This will allow you to schedule a maintenance window once, and have it repeat every X hours, days, weeks, months, or years, as needed to fit your needs. It will come in handy for the users that perform maintenances on […]

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Schedule Recurring Maintenance

Scheduling a recurring maintenance for your Uptime Monitors can be done by checking the “Rec.” box on your Schedule Maintenance window: Once that box is checked, you’ll have the option to configure the recurring interval for your scheduled maintenance: Then, be sure to click on the ‘Add New’ button, in order to add the scheduled […]

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Multiple White Label Domains

[May 12, 2021] You can now add multiple White Label Domains to your account, each having their own White Label configuration (i.e.: theme, colors, logo, favicon, website link, etc), as explained here:https://docs.hetrixtools.com/add-a-white-label-domain-name/ This would allow one account to have multiple Status Pages for different purposes, on different domains/subdomains. Along with this change, we’ve also redesigned […]

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Add A White Label Domain Name

White Label domains can be used to access your Uptime/Blacklist Reports and your Public Status Pages, via your own domain name, i.e.: status.your-domain.com or uptime.demo-company.com IMPORTANT: Before adding your White Label Domain to our platform, be sure to perform the necessary DNS changes in your domain’s DNS manager, as explained here: https://docs.hetrixtools.com/configure-dns-settings-for-your-white-label-domain/ After adding the […]

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Configure DNS settings for your White Label Domain

In order to use your own White Label Domain on our platform (i.e.: status.your-domain.com), you’ll have to create a CNAME DNS record in your domain’s DNS management platform. The following general steps should apply to most DNS management platforms: Log into your DNS management console (usually provided by your domain registrar, or third party providers […]

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API – Add Website/Ping/Service/SMTP Uptime Monitor

API Call Name: v2 Add Uptime Monitor API Call: https://api.hetrixtools.com/v2/<API_TOKEN>/uptime/add/ Create a POST request to the API link with a JSON payload built as instructed below. General JSON body You can use the body below when adding any type of Uptime Monitor. Please note that some variables are not needed/ignored for certain Uptime Monitor types. For […]

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