How to use the Cron Job Monitor

Once you’ve added your first Cron Job uptime monitor (as described here: https://docs.hetrixtools.com/add-a-cron-job-monitor-heartbeat-monitor/), you will be given a unique URL which you’ll need to use in order to let our platform know that your monitored target is still ‘up’ and healthy. The URL will look something like this: https://sm.hetrixtools.net/hb/?s=uniquestring In this guide, we’ll go through […]

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Add a Cron Job Monitor (Heartbeat Monitor)

The Cron Job Monitor is a Heartbeat Uptime Monitor. Instead of our global monitoring infrastructure pinging your monitored target, this type of monitor works exactly the opposite; your monitored target will have to access a given URL in order to let our platform know it’s online and healthy. If your monitored target hasn’t accessed the […]

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How to use Quick PING

The idea of our Quick PING feature came right from our developers, that needed a quick way of pinging a server during planned reboots without having to manually open their OS terminal, type in the ping command and copy/paste the IP address of the server they wished to ping. So, here’s one of the best […]

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Quick PING

Are you constantly finding yourself having to open multiple PING windows in your OS terminal? Our Quick PING feature allows you to easily PING your server’s IP address with just a click of a button right from your browser. To get started, head to your Uptime Monitors dashboard. Then click on an Uptime Monitor’s name […]

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How to edit Uptime Monitor’s advanced settings

Start by heading to your Uptime Monitors dashboard from the top menu in your client area. Click on the “Edit” button next to the Uptime Monitor you wish to modify. Once the Uptime Monitor’s settings open up in the pop-up modal, scroll toward the bottom, and right below the monitoring locations selection, there’s the “show […]

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Server Agent – Custom Variables

Feature only available for the Linux Server Monitoring Agent version 2.0.8 or newer. You can use this feature of our Server Monitoring Agent to send custom metrics to be displayed for this Server Agent in your HetrixTools dashboard. Requirements: Use case example:

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Set Domain Expiration Date Manually

There may be cases with certain TLDs where our system won’t be able to detect your domain’s expiration date automatically. In these cases, you can manually configure your domain’s expiration date to be reminded before it expires. To get started, head on to your Uptime Monitors dashboard: Click on your Uptime Monitor’s name: Locate the […]

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June 21, 2022 – Cloudflare Outage

[June 21, 2022] Summary On June 21, 2022, at around 06:31 (UTC) our uptime monitoring system started detecting an unusually high number of errors from websites using Cloudflare. At the same time, 3 of our 5 webservers, started experiencing issues when accessed via Cloudflare (as our platform is accessed by our users). The other 2 […]

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How do we perform Uptime Monitoring network changes

As our platform grows, we also have to scale up our global Uptime Monitoring infrastructure along with it. We usually perform one new deployment per year, if there are no unexpected events. In this article, we’ll go through the entire process of adding or removing nodes from our Uptime Monitoring infrastructure and explain how these […]

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Changes to our Uptime Monitoring Network

[April 5, 2021] These changes are important only if you’ve previously whitelisted our uptime monitoring IPs in your firewall; otherwise, no action is required on your part. The changes below will take effect on April 18, 2022. However, you can make the modifications to your firewall at any point until then. After May 15, 2022, […]

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