OneClick Maintenance Mode

This feature allows you to modify your Uptime Monitor’s maintenance mode status right from the downtime email notification, without the need to log into your account. This way, you or your colleagues can focus more on fixing the actual issue which causes the downtime, and less on worrying about placing the Uptime Monitor under maintenance […]

Read More

Search Cloud

Our ‘Search Cloud’ feature will automatically generate tags for your most commonly used terms, and display these tags on top of your Blacklist Monitors and Uptime Monitors pages. When clicking a tag, a search is initiated for its keyword(s). This way you will have your most commonly searched terms one click away. Tags are automatically sorted from left […]

Read More

Pinned Uptime Monitors

Some of your Uptime Monitors will require more attention than others, which is why we’ve implemented the ability to pin certain monitors to the top of your Uptime Monitors list, so you can always see them first, regardless of the sorting order you choose to have. To get started, open the action drop-down menu of […]

Read More

API Uptime Monitor Maintenance Mode

API Call Name: v2 Uptime Maintenance Mode API Call: https://api.hetrixtools.com/v2/<API_TOKEN>/maintenance/<UPTIME_MONITOR_ID>/<MAINTENANCE_MODE>/ Understanding the variables: <API_TOKEN> – Your API Access Token. <UPTIME_MONITOR_ID> – You can find the ID of any of your Uptime Monitors by using the API Call ‘v1 List Uptime Monitors’. It is listed for every uptime monitor as ‘ID’. <MAINTENANCE_MODE> – The type of maintenance. Accepted values (numbers): 1, 2, […]

Read More

Default Contact List

The default contact list is the list that will automatically be selected when you’re adding new Uptime Monitors or Blacklist Monitors. This default contact list is marked with a gray star in your contact lists view. You can easily remove your default contact list by clicking the gray star. By not having a default contact […]

Read More

Alert Only After X Minutes Of Downtime

This setting allows you to ignore notifications for downtimes which last less than X minutes (X being the value that you select here). Let’s say you don’t want to be notified of downtimes which last less than 5 minutes, simply select “Alert me after 5 minutes of downtime”. Now this uptime monitor will only send online/offline alerts […]

Read More

How many uptime monitoring locations should I select?

We usually recommend selecting 6-8 monitoring locations for each of your monitored website or service. These are more than enough to determine whether or not your website/service is experiencing a downtime. As explained in this documentation article (link), our system checks from all of the selected locations simultaneously, so you should be cautious not to […]

Read More

Pingdom Alternative

Are you looking for a Pingdom alternative? Here’s a few reasons why HetrixTools Uptime Monitoring could be the perfect choice for you. As opposed to Pingdom, we do have a Free package that has a lot of the premium features of our paid packages, being limited mostly by quantity and not by quality. If you’re […]

Read More

How to create a beautiful Uptime Status page

One of the most important things in the Web Hosting industry is transparency towards your clients. This is why having a public uptime status page would greatly improve your client relationships and boost your credibility as a provider. Allowing your clients to view the infrastructure uptime status and history, even on the bad days when you’ve […]

Read More

Do Not Disturb Schedule

Do Not Disturb (DND) schedule allows you to set-up a time frame for any of your Contact Lists. During this time frame you will not be disturbed by our system with notifications which are meant for that specific contact list. Before reading further, please note that a poorly set-up DND Schedule can result in you missing […]

Read More