Set Domain Expiration Date Manually

There may be cases with certain TLDs where our system won’t be able to detect your domain’s expiration date automatically. In these cases, you can manually configure your domain’s expiration date to be reminded before it expires. To get started, head on to your Uptime Monitors dashboard: Click on your Uptime Monitor’s name: Locate the […]

Read More

June 21, 2022 – Cloudflare Outage

[June 21, 2022] Summary On June 21, 2022, at around 06:31 (UTC) our uptime monitoring system started detecting an unusually high number of errors from websites using Cloudflare. At the same time, 3 of our 5 webservers, started experiencing issues when accessed via Cloudflare (as our platform is accessed by our users). The other 2 […]

Read More

How do we perform Uptime Monitoring network changes

As our platform grows, we also have to scale up our global Uptime Monitoring infrastructure along with it. We usually perform one new deployment per year, if there are no unexpected events. In this article, we’ll go through the entire process of adding or removing nodes from our Uptime Monitoring infrastructure and explain how these […]

Read More

Changes to our Uptime Monitoring Network

[April 5, 2021] These changes are important only if you’ve previously whitelisted our uptime monitoring IPs in your firewall; otherwise, no action is required on your part. The changes below will take effect on April 18, 2022. However, you can make the modifications to your firewall at any point until then. After May 15, 2022, […]

Read More

Relocating our Moscow monitoring location

[February 28, 2022] This announcement will also be emailed to all of the affected users. Given the recent events, we have decided to relocate this monitoring location to Warsaw, Poland, effective March 10, 2022. If you’re using our API or our Webhooks, please note the following changes:https://docs.hetrixtools.com/moscow-relocation-api-webhook-changes/ If you have not whitelisted our Uptime Monitoring […]

Read More

Moscow Relocation API/Webhook Changes

[February 28, 2022] The changes below will take effect on March 10, 2022. These changes only affect you if you’re using our Uptime Monitoring API or Uptime Monitoring Webhooks. 1). Add/Edit Uptime Monitor API: The msw variable name will be replaced with waw The change is backwards compatible, meaning that if our system will still […]

Read More

Moscow Relocation IP Changes

[February 28, 2022] The changes below will take effect on March 10, 2022. These changes are required only if you’ve previously whitelisted our monitoring IPs in your firewall. Nodes removed: Moscow 1: 172.241.23.225 Moscow 2: 31.192.104.220 Moscow 3: 23.111.108.100 Moscow 4: 37.200.70.211 Nodes added: Warsaw 1: 146.59.0.13 Warsaw 2: 70.34.249.133 Warsaw 3: 5.22.223.148 If you’re […]

Read More

Order monitors by SSL/Domain expiration dates

You can order your uptime monitors by their SSL or domain expiration dates, so you can easily see which ones are going to expire the soonest. To do this, head on to your uptime monitors dashboard, from the top menu in your client area: Then, from the “Sort” drop-down menu, select to sort either by […]

Read More

SSL errors due to expiring LetsEncrypt root certificate (DST Root CA X3)

[September 24, 2021] Starting today, we’ve started seeing an increased number of SSL certificate failures, which is due to one of LetsEncrypt root certificates (DST Root CA X3) that’s about to expire within the next few days, on September 30, 2021. You can read more about this here:https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/ Why is this happening before the expiration […]

Read More

Schedule Recurring Maintenance

[June 15, 2021] We’re introducing the ability to set your scheduled maintenance windows as recurring. This will allow you to schedule a maintenance window once, and have it repeat every X hours, days, weeks, months, or years, as needed to fit your needs. It will come in handy for the users that perform maintenances on […]

Read More