HDD/SSD/NVMe Drive Health Monitor

[Available in our Linux Server Monitor Agent Version: 1.5.3+] https://github.com/hetrixtools/agent   Required software: For monitoring the health of your HDD or SSD drives, you need to have ‘S.M.A.R.T.’ installed on your server. It’s likely that you already have this package installed on your server, and if not, then it’s very likely it is already in […]

Read More

Software RAID Monitoring

[Available in our Linux Server Monitor Agent Version: 1.5.3+] https://github.com/hetrixtools/agent   You have the ability to allow our Server Monitoring agent to collect the health data of your Software RAID setup (mdadm). In order to get started go to your Uptime Monitors page in your client area: And proceed with attaching a Server Monitor to […]

Read More

Add private notes to your Uptime Monitors

Adding private notes to your Uptime Monitors may help you better organize and keep track of all the websites/servers that you’re monitoring. To get started, head to the Uptime Monitors page on your dashboard. And click the monitor name that you wish to add private notes to. Then, locate the private notes on the top […]

Read More

Location Fails Warning

A simple way of explaining how our Uptime Monitoring system works, is that it will consider any of your Uptime Monitors as being Offline if at least half+1 of the monitoring locations will fail to see your monitored target as being Online. So if you monitor a website from, say, 12 locations, that means at […]

Read More

What to do if my Uptime Monitor is down?

Once you get alerted by our platform that one of your Uptime Monitors is down, you should quickly begin to investigate what the issue is that’s causing your downtime. 1. Check the Location Fail Log A very good place to start would be to look in your monitor’s Location Fail Log: https://docs.hetrixtools.com/location-fail-log/ The Location Fail […]

Read More

Where can I see my Package Limits?

You can quickly and easily see your Package Limits in your account Dashboard. Start by navigating to your Dashboard from the top menu: Locate the “Your Products” panel inside your Dashboard: Here you can see both your Blacklist Monitoring and Uptime Monitoring packages that your account is currently on, and in case they aren’t the […]

Read More

Misconfigured Network Interface Name (PHP Agent)

Unlike our regular shell agent, our PHP Server Monitoring Agent cannot automatically detect your server’s network interface name, so this name is set to empty by default. This setting being empty means that the agent will track the network usage data from all available network interfaces. However, if you wish to set just one specific […]

Read More

Install the PHP version of the Server Monitoring Agent

If you wish to monitor your server’s resources, but you do not have root access (i.e.: you’re on a shared web hosting plan), you can just use our PHP Server Monitoring Agent. The installation procedure is a bit more complex than our regular monitoring agent, but this guide will show you exactly what you’ve got […]

Read More

Multiple Disks Support

Starting with version 1.05 of the HetrixTools Server Monitoring Agent, we’ve introduced multiple disks support. You will be able to find all of your mount points under the “Disk Usage” section of your Server Monitoring stats, in your dashboard: Each mount point having it’s own size and usage stats next to it, for an easy […]

Read More

Service Monitoring

Starting with the HetrixTools Agent v1.05 you can define up to 10 services to be constantly monitored by our agent on your server. To configure this in your Agent, please follow the instructions below, (a) or (b):   a). Setting the services you wish to monitor during the HetrixTools Server Agent installation: Install the agent […]

Read More