Advanced Metrics For Website Uptime Monitors

This feature is included for free in our Uptime Monitor service. The advanced metrics can be found on your Uptime Reports for your Website Uptime Monitors. They are collected every minute from each of the locations that you are monitoring your website from. You can view the overall metrics, pooled together from all of the […]

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How to enable SSL Verification for your Uptime Monitor

Start by going to your Uptime Monitors dashboard from your client area top side menu: Locate the Uptime Monitor you wish to edit the setting for, and click on the ‘Edit’ button: In the Uptime Monitor’s settings, locate the ‘show advanced settings’ button towards the bottom, and click on it to expand the advanced settings: […]

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v1 Get AgentID

API Call Name: v1 Get AgentID API Call URL: https://api.hetrixtools.com/v1/<API_TOKEN>/get/agentid/<UPTIME_MONITOR_ID>/ API Call Info: This API Call is used to get (or generate) the unique Server Agent ID attached to an Uptime Monitor. If there is no Server Agent ID attached to the Uptime Monitor that you are requesting it for, a new one will be […]

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Attach a Server Monitor to any of your Uptime Monitors

If you wish to monitor your server’s resource usage, using our Server Monitor Agent, you don’t necessarily have to add a ‘Server Agent Monitor‘ to your account as a separate Uptime Monitor, you can just attach the Server Monitor Agent to any of your existing Uptime Monitors, as explained below. Start by going to your […]

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Filter Uptime Monitors Based on Current Warning Status

Using this filter feature you can easily see only the Uptime Monitors that require your attention. To get started, head to your Uptime Monitors dashboard from the top side menu in your client area: On this page, locate the ‘Filter’ drop-down menu on the top right side of the panel, and select ‘Based on Warnings’, […]

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Add a Server Agent Monitor

The ‘Server Agent Monitor’ is a particular type of Uptime Monitoring, as our monitoring locations will not ping your target, but instead your target will ping our platform, in order to let it know it is online. This Uptime Monitor type uses our Server Monitoring Agent to send data to our platform every minute. In […]

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Website Uptime Monitoring – Accepted HTTP Codes

Our Uptime Monitoring system allows you to select certain HTTP codes that will be accepted as an ‘OK’ response when checking the status of your website. If your website returns any of these selected HTTP codes, our system will consider your uptime monitor as being online (having a healthy status), even if the returned HTTP […]

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Add extra monitors to your order

If you need more monitors than what your plan has included, you can always purchase these extra monitors from your dashboard. Start by going to your client area dashboard from the top menu: Now locate “Your Products” section and click on the product that you wish to add the extra monitors to: If your package […]

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Uptime percentage calculation

Using this setting you can configure how far back should our system look at when calculating the Uptime Percentage displayed on your Public Uptime Status PageĀ and on your public Uptime Reports. By default this is set to “Overall” which calculates the total uptime percentage based on the entire life of the monitors on your Public […]

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