API – Add Website/Ping/Service/SMTP Uptime Monitor

API Call Name: v2 Add Uptime Monitor API Call: https://api.hetrixtools.com/v2/<API_TOKEN>/uptime/add/ Create a POST request to the API link with a JSON payload built as instructed below. General JSON body You can use the body below when adding any type of Uptime Monitor. Please note that some variables are not needed / ignored for certain Uptime Monitor […]

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Changes to our Uptime Monitoring Network

[April 15, 2021] We’re posting this announcement publicly as well, however all of the affected users have already been emailed regarding these changes. If you have not whitelisted our Uptime Monitoring IPs in your firewall, then no action is needed on your part, you can safely ignore the rest of this announcement. However, if you […]

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Introducing the “Global Status” section in our Uptime Reports

[April 14, 2021] Start by accessing any of your Uptime Reports, as described here:https://docs.hetrixtools.com/how-do-i-access-my-uptime-reports/ On your Uptime Reports, you’ll be able to find the new “Global Status” section, towards the top of the page: This section will contain real-time data regarding your monitored target, collected from each of the monitored locations that you have selected […]

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How do I access my Uptime Reports?

Start by going to your Uptime Monitors dashboard, from the top side menu: From your monitors list, each monitor’s Uptime Report can be accessed by clicking the link under the “Report” column: Each Uptime Monitor has its own Uptime Report, which includes all of its uptime data. All of your Uptime Reports are private by […]

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API – Add Server Agent Uptime Monitor (HeartBeat Uptime Monitor)

API Call Name: v2 Add Uptime Monitor API Call: https://api.hetrixtools.com/v2/<API_TOKEN>/uptime/add/ Create a POST request to the API link with a JSON payload built as instructed below. Type – Monitor Type 9 for Server Agent Monitor. Name – Monitor Name. Accepted: a-z, A-Z, 0-9, spaces, dots, dashes. Timeout – Time, in seconds, after which the Uptime Monitor […]

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API – Delete Uptime Monitor

API Call Name: v2 Delete Uptime Monitor API Call: https://api.hetrixtools.com/v2/<API_TOKEN>/uptime/delete/ Create a POST request to the API link with a JSON payload built as instructed below. MID – 32 characters long string representing the Uptime Monitor ID that you wish to delete. You can get your monitors’ IDs by using the API Call v1 List Uptime […]

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Changes to SMART test warnings and Group Actions

[January 24, 2021] The SMART test warnings are part of our Drive Health Monitor, and they would let you know if the SMART test performed on your server is failing for one or more drives. These SMART test warnings used to be enabled if you had enabled either of the “Drive Error Warnings” or “Drive […]

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Changes to our Uptime Monitoring Network

[October 22, 2020] We’re posting this announcement publicly as well, however all of the affected users have already been emailed regarding these changes. If you have not whitelisted our Uptime Monitoring IPs in your firewall, then no action is needed on your part, you can safely ignore the rest of this announcement. However, if you […]

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ADDTrust Root Certificate Expired Triggering Downtime Notifications

[May 30, 2020] On 30th of May 2020, at around 10:50 AM (UTC), our system has started detecting an unusually high number of downtimes, and upon further investigation, we’ve discovered that quite a lot of the monitored websites were having SSL issues. This was caused due to the ADDTrust Root Certificate expiring and in turn invalidating a […]

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