Quick PING

Are you constantly finding yourself having to open multiple PING windows in your OS terminal? Our Quick PING feature allows you to easily PING your server’s IP address with just a click of a button right from your browser. To get started, head to your Uptime Monitors dashboard. Then click on an Uptime Monitor’s name […]

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How to edit Uptime Monitor’s advanced settings

Start by heading to your Uptime Monitors dashboard from the top menu in your client area. Click on the “Edit” button next to the Uptime Monitor you wish to modify. Once the Uptime Monitor’s settings open up in the pop-up modal, scroll toward the bottom, and right below the monitoring locations selection, there’s the “show […]

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Server Agent – Custom Variables

Feature only available for the Linux Server Monitoring Agent version 2.0.8 or newer. You can use this feature of our Server Monitoring Agent to send custom metrics to be displayed for this Server Agent in your HetrixTools dashboard. Requirements: Use case example:

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Set Domain Expiration Date Manually

There may be cases with certain TLDs where our system won’t be able to detect your domain’s expiration date automatically. In these cases, you can manually configure your domain’s expiration date to be reminded before it expires. To get started, head on to your Uptime Monitors dashboard: Click on your Uptime Monitor’s name: Locate the […]

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June 21, 2022 – Cloudflare Outage

[June 21, 2022] Summary On June 21, 2022, at around 06:31 (UTC) our uptime monitoring system started detecting an unusually high number of errors from websites using Cloudflare. At the same time, 3 of our 5 webservers, started experiencing issues when accessed via Cloudflare (as our platform is accessed by our users). The other 2 […]

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How do we perform Uptime Monitoring network changes

As our platform grows, we also have to scale up our global Uptime Monitoring infrastructure along with it. We usually perform one new deployment per year, if there are no unexpected events. In this article, we’ll go through the entire process of adding or removing nodes from our Uptime Monitoring infrastructure and explain how these […]

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Changes to our Uptime Monitoring Network

[April 5, 2021] These changes are important only if you’ve previously whitelisted our uptime monitoring IPs in your firewall; otherwise, no action is required on your part. The changes below will take effect on April 18, 2022. However, you can make the modifications to your firewall at any point until then. After May 15, 2022, […]

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Relocating our Moscow monitoring location

[February 28, 2022] This announcement will also be emailed to all of the affected users. Given the recent events, we have decided to relocate this monitoring location to Warsaw, Poland, effective March 10, 2022. If you’re using our API or our Webhooks, please note the following changes:https://docs.hetrixtools.com/moscow-relocation-api-webhook-changes/ If you have not whitelisted our Uptime Monitoring […]

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Moscow Relocation API/Webhook Changes

[February 28, 2022] The changes below will take effect on March 10, 2022. These changes only affect you if you’re using our Uptime Monitoring API or Uptime Monitoring Webhooks. 1). Add/Edit Uptime Monitor API: The msw variable name will be replaced with waw The change is backwards compatible, meaning that if our system will still […]

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Moscow Relocation IP Changes

[February 28, 2022] The changes below will take effect on March 10, 2022. These changes are required only if you’ve previously whitelisted our monitoring IPs in your firewall. Nodes removed: Moscow 1: 172.241.23.225 Moscow 2: 31.192.104.220 Moscow 3: 23.111.108.100 Moscow 4: 37.200.70.211 Nodes added: Warsaw 1: 146.59.0.13 Warsaw 2: 70.34.249.133 Warsaw 3: 5.22.223.148 If you’re […]

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