This guide is for our Linux Monitoring Agent, and only if you’re using Service Monitoring on this agent. If you are monitoring multiple services with our Linux Monitoring Agent, these are stored in the config file /etc/hetrixtools/hetrixtools.cfg as follows, for example:CheckServices=”ssh,php8.1-fpm,mysql” If you wish to remove a service from being monitored, you’ll need to run […]
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What is Uptime Monitoring?
The short answer would be that uptime monitoring is the process of monitoring the uptime of your websites and servers using a third-party uptime monitoring tool. These tools will periodically access your website or ping your server to make sure that they are up and running correctly. Whenever they are found to be down or […]
Debug Mode – Windows Agent
Starting with the version 2.0.4 of our Windows Server Monitoring Agent, we’ve introduced Debug Mode. This mode, when turned on, allows your agent to generate a log file located at C:\Program Files\HetrixTools\debug.log, which you can send to our support staff in order to debug potential issues with your agent. To turn Debug Mode on/off, run the following commands in […]
Introducing Phone Call Notifications
[3 March 2025] We’re happy to announce the introduction of Phone Call Notifications. You can now receive our platform’s notifications via Phone Call. Phone call notifications will use our already existing SMS Credits system: one call notification will consume one SMS credit. To learn how to configure this in your Contact Lists, please see the […]
Phone call notifications
You can configure to receive phone call notifications from our platform, just as you would receive any other type of notification we support. Before you begin, it’s important to note that our phone call notifications work on the same credits system as our SMS notifications: https://docs.hetrixtools.com/sms-credits/ One phone call notification will consume one SMS credit. […]
Understanding API Limits
v3 API endpoints These are part of our latest API generation, and their documentation can be found here:https://docs.hetrixtools.com/api/v3/ The v3 API endpoints don’t have monthly caps, but each endpoint has rate-limiting. Each API response will contain headers with details about these rate limits and the time they’ll reset. You can find the full documentation about […]
ix.dnsbl.manitu.net – Discontinued & Disabled
[January 16, 2025] This RBL has been discontinued by its administrators, so we have now removed it from our system. If your IPs or domains are currently blacklisted on this RBL, you will receive a delisting notification after the next automatic checkup of your monitors.
Telegram Integration – Channel Notifications
In this guide, we’ll show you how to receive our notifications inside your Telegram Channel. Start by opening your Telegram and navigating to the Channel where you’ll want to receive our notifications. Note: You will need to be Channel Admin in order to perform these actions. Click on the three vertical dots button on the […]
Telegram Integration – Group Notifications – Send Message to Topic
In this guide, we’ll show you how to receive our notifications inside your Telegram Group in a specified Topic. 1. If you’ve already set up a Telegram Group with Topics, you can skip this first step. However, if your Telegram Group doesn’t yet have Topics enabled, you can do so as explained in our guide […]
How to enable Telegram Topics
If you’d like to enable Topics in your Telegram Group, follow the simple steps below. Start by opening your Telegram and go to the Group where you’ll want to have Topics. Click on the three vertical dots button located on the top-right side of the chat window, and then click on the “Edit” button from […]