This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure

In the following guide, we’ll demonstrate how easy it is to use our platform for your infrastructure management and the few basic steps you can take when performing planned maintenance on your servers. We use our platform ourselves to monitor our non-impacting infrastructure components. The critical infrastructure components should always be monitored from multiple different […]

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How to set up Keyword Monitoring

You can use our Uptime Monitoring system to look for a specific keyword on a website and get notified when that keyword goes missing or changes. To get started, go to your Uptime Monitors dashboard from the client area menu: Click on the “Add Monitor” button to add an Uptime Monitor to your account:

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Error 0: Name or service not known

Similar errors Cause You can get this Uptime Monitoring error in your Location Fail Log if the monitored hostname is not resolved properly. Our monitoring locations do not cache DNS results, so they perform fresh DNS queries on every new uptime check of your monitored target. Fix It is advised to check up on your nameservers to […]

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Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR

You can get this Uptime Monitoring error in your Location Fail Log if your web server uses HTTP/2 and responds with a connection-specific header field. What is the issue? RFC 7540 indicates that the HTTP/2 response MUST NOT include connection-specific header fields, and if such headers exist, the response is considered malformed. How to find […]

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Linux Server Monitoring Agent v2

[26 Sept 2023] Today, we’re very excited to launch version 2.0 of our Linux Server Monitoring Agent: https://github.com/hetrixtools/agent/tree/master This new version has many improvements compared to our agent’s previous (v1) version, and we’ll go through some of the more noticeable changes below. Server Info This section’s layout has been slightly redesigned to make room for […]

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Changes to our Uptime Monitoring Network

[August 8, 2023] These changes are essential only if you’ve previously whitelisted our uptime monitoring IPs in your firewall; otherwise, no action is required on your part. The changes below will take effect on August 15, 2023. However, you can make modifications to your firewall at any point until then. We will be gradually introducing the new […]

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How to track your uptime using HetrixTools

This brief guide will address how you can properly track your web host’s uptime by using our platform. Once you get a new hosting environment, may it be shared hosting, a VPS, or a dedicated server, you’ll want to start monitoring its uptime in order to be notified of any downtimes that may be critical […]

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Error 35: error:0A000102:SSL routines::unsupported protocol

Cause You can get this Uptime Monitoring error in your Location Fail Log if your web server does not support any of the current SSL protocols. For instance, if your server only supports TLS 1.0 but does not support TLS 1.2 or TLS 1.3. This error gets triggered even if you’ve disabled “Verify SSL Certificate” […]

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Copy Settings

Using our Group Actions feature, you can easily copy the settings from one of your uptime monitors to other uptime monitors. In this article, we’ll show you exactly how to achieve this. To begin, start by heading to your uptime monitors dashboard from your client area menu: Select all of the uptime monitors that you […]

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