Private/Public Uptime Reports

By default, all generated reports from your account are Private, meaning only you (while logged into your account) can see these reports. You can change this status from the Action menu of each of your reports or from Group Actions (explained in another chapter of our documentation). For now, we’ll take a look at the […]

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Maintenance Mode

You can set one or more of your uptime monitors under Maintenance Mode. The downtime which occurs under Maintenance Mode is reported separately in your uptime reports in order for your clients to see that the downtime was indeed planned and did not happen unexpectedly. You can put a monitor under maintenance from the Status […]

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Say NO To Pageloads

Our interface is built to avoid unnecessary page loads, because we realize that our clients’ time is precious, and it should not be wasted by going through countless pages in order to get things done. One of the main goals when the HetrixTools project was started was to make the user interface as simple and as […]

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Create A Contact List

You can create a new contact list by clicking on “Contact Lists” from the left side menu: Once you’re on the Contact Lists page, click the “Add New Contact List” button: Fill in the info on the pop-up form: And then just hit the “Add” button, and you’re done. You can then easily edit or […]

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