Start by going to your orders page from the top side menu in your client area: Then locate the active order that you wish to upgrade, and click on its ID: Click on the “Upgrade plan” button: This will open up a window with all of your upgrade options: Simply click on the plan you […]
Articles Tagged: billing
v0.9.59 – Changelog
[November 6, 2017] Here’s the Changelog for version 0.9.59: Partial White Label now allows you to embed reports right into your website or billing system (just like Full White Label) – you can see the differences between Partial and Full White Label, in our documentation: https://docs.hetrixtools.com/partial-full-white-label/ All free accounts now have Partial White Label (as opposed […]
v0.9.55 – Changelog
[May 21, 2017] We’re excited to announce this new version release, which contains quite a lot of new features. v0.9.55 – Changelog: Account Credit – used to manually and automatically pay your invoices (view documentation). Block View – a simple way of viewing your IPv4 Blacklist Monitors, neatly grouped up in /24 blocks (view documentation). Further blacklisting […]
v0.9.54 – Changelog
[April 6, 2017] Here’s the Changelog for version 0.9.54: Blacklist Monitor paid users now receive advanced email reports (view documentation). PDF Invoices are now being attached to the following billing notification emails: invoice generated, invoice reminder, invoice overdue, invoice paid. Enterprise [2h] Blacklist Monitoring package has been added to our website pricing page. RBL virbl.dnsbl.bit.nl has now been removed from […]
v0.9.28 Beta – Introducing Stripe Payments [Credit/Debit Card & Bitcoin]
[May 25, 2016] In version 0.9.28 we’re introducing the Stripe payment method, in order to offer more ways for our clients to purchase our products. Be sure to check out our documentation articles on how to pay via Stripe:https://docs.hetrixtools.com/pay-via-stripe-using-your-debit-or-credit-card/https://docs.hetrixtools.com/pay-via-stripe-using-bitcoins/ And on how to create and cancel a Stripe subscription for your account:https://docs.hetrixtools.com/creating-and-canceling-stripe-subscriptions/ If you experience […]
How to receive Billing emails on a different address
By default, our billing system will send out all of the billing-related emails (i.e., invoices, orders, reminders, etc.) to your account’s email address (a.k.a.: the email address that you have signed up with), which you can always change from your account settings: https://hetrixtools.com/dashboard/account/settings/ However, under certain circumstances, you may want your billing-related emails to be […]
Paying an Invoice with Account Credit
Start by going to your invoices from the top menu in your client area: Select any unpaid Invoice from your list of invoices: When you have enough funds in your Account Credit to cover an Invoice, you will notice an extra Payment Method being displayed on that Invoice: It will be extremely easy to spot, […]
Account Credit
Your Account Credit has two usages: You can manually use it to pay any of your unpaid invoices (except invoices for adding more funds to your Account Credit. Those cannot be paid with Account Credit, as it would be redundant). To learn how to manually pay an invoice with Account Credit, please read this article: https://docs.hetrixtools.com/paying-an-invoice-with-account-credit/ […]
Creating and Canceling Stripe Subscriptions
This article is deprecated, please view the following articles: https://docs.hetrixtools.com/add-a-new-payment-method/ https://docs.hetrixtools.com/turn-on-off-automatic-payments/ https://docs.hetrixtools.com/remove-a-saved-payment-method/ How to create a Stripe subscription: You can easily create a recurring Stripe subscription from any of your unpaid invoices. The subscription button will be available to you. Simply input your credit or debit card details into the Stripe pop-up window and follow […]
Upgrade/Downgrade
If you wish to upgrade your current plan, please follow this guide: https://docs.hetrixtools.com/upgrade-your-plan/ If you wish to downgrade your plan, simply cancel the currently active. You can do so by going to the top menu in your client area > Billing > Orders > click on the active order that you wish to cancel > […]