Debug Mode – Windows Agent

Starting with the version 2.0.4 of our Windows Server Monitoring Agent, we’ve introduced Debug Mode. This mode, when turned on, allows your agent to generate a log file located at C:\Program Files\HetrixTools\debug.log, which you can send to our support staff in order to debug potential issues with your agent. To turn Debug Mode on/off, run the following commands in […]

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Configure CPU Temperature Warnings

If you have installed our Server Monitoring agent on your server, you can monitor your CPU’s temperature and receive warnings when it gets too high. To get started, assuming you have already installed the agent on your server, head on to your Uptime Monitors dashboard from your client area menu. Click on the Uptime Monitor […]

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Outgoing PING

You can configure our Linux/Windows Server Monitoring Agent to initiate and record outgoing PING requests to specified targets. This way, you can observe and be notified of packet loss that your server may experience towards any given targets. To get started, you’ll need to edit the agent configuration file. On Linux:/etc/hetrixtools/hetrixtools.cfg On Windows:C:\Program Files\HetrixTools\hetrixtools.cfg Look […]

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Linux Server Monitoring Agent (v2) – API Endpoint Documentation

Endpoint https://sm.hetrixtools.net/v2/ Method: POST Request body format The request body is form-style (not JSON directly). It contains one key: j = a gzip-compressed JSON, then base64, then “URL-prepped” (only / and + are escaped). So the raw POST body looks like: j=<ENCODED_PAYLOAD> There are no other fields posted. Encoding steps for j Given the JSON string […]

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How to install S.M.A.R.T. (smartmontools) on your server (macOS)

First, you would need to install brew on your macOS. To do so, please visit https://brew.sh/ and follow their installation instructions. Once you have installed brew on your macOS, you can verify it by running: brew –version Then, you can run the S.M.A.R.T. Tools installation command: brew install smartmontools When it finishes installing, you can […]

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Install the macOS Server Monitoring Agent

This guide will show you how to install the HetrixTools Server Monitoring agent on your macOS server or PC. Start by going to your Uptime Monitors dashboard from your client area menu. Now, locate the Uptime Monitor you wish to attach this Server Monitor to and go to its “Action” column, click on the cogwheel […]

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