If you wish to have your company information appear on your invoices, you can fill out this information in your account settings: https://hetrixtools.com/dashboard/account/settings/ Start by going to the ‘Account Settings’ link from the drop-down menu when clicking on your name in your client area. Then, locate the “Company Info” section from your account settings page. […]
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How to set up Keyword Monitoring
You can use our Uptime Monitoring system to look for a specific keyword on a website and get notified when that keyword goes missing or changes. To get started, go to your Uptime Monitors dashboard from the client area menu: Click on the “Add Monitor” button to add an Uptime Monitor to your account:
SMS Notification Examples
Find below the most common examples of SMS notifications issued by our platform. *The <Monitor_Name> text will be replaced with your monitor’s name/label. Server Monitoring – Drive Health Errors Server Monitoring – Drive Wearout Server Monitoring – Drive S.M.A.R.T. test failure Server Monitoring – RAID Health Critical or Not Ideal
ntfy.sh Notifications
You can receive our platform’s notifications on ntfy.sh. To begin setting up the integration, head on to your Contact Lists page from your client area menu: Then, either create a new Contact List or modify an existing one. Locate the ntfy.sh section of the contact list and insert your ntfy.sh URL, an access token (optional […]
Delete a Status Page
Start by navigating to the Status Pages dashboard from your client area menu: Then, click on the action drop-down menu next to the status page you wish to delete, and then select “Delete Status Page”: Please note that deleting a Status Page will NOT delete any of the monitors included in that Status Page.
Error 0: Name or service not known
Similar errors Cause You can get this Uptime Monitoring error in your Location Fail Log if the monitored hostname is not resolved properly. Our monitoring locations do not cache DNS results, so they perform fresh DNS queries on every new uptime check of your monitored target. Fix It is advised to check up on your nameservers to […]
bl.blocklist.de – Unresponsive
[November 29, 2023] This RBL has been unresponsive for a few days now. We’ve temporarily removed it from our system until it recovers. If any of your monitors are blacklisted on this RBL, they will appear as delisted within the next 24 hours. We’ll keep an eye on the situation as it progresses.
db.wpbl.info – Shutting Down
[November 7, 2023] This RBL has announced that it will soon be shutting down and no longer contains any blacklistings. It has now been removed from our system. Please find their announcement in the screen capture below:
CPU Temperature Monitoring
Starting with version 2.x of our Linux Server Monitoring Agent, we’ve introduced CPU Temperature Monitoring. This feature works by default on most systems. Please note that you’ll have to be running the monitoring agent on the bare metal server, not inside a container or VM on that server (the temperature cannot be read from inside […]
Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
You can get this Uptime Monitoring error in your Location Fail Log if your web server uses HTTP/2 and responds with a connection-specific header field. What is the issue? RFC 7540 indicates that the HTTP/2 response MUST NOT include connection-specific header fields, and if such headers exist, the response is considered malformed. How to find […]