[September 8, 2017] We’re very excited to release the new version [v1.05] of our Server Monitoring Agent. This new version collects more data for you to have in your dashboard and in your uptime reports. The agent code is open source and available for inspection on GitHub: https://github.com/hetrixtools/agent Here are the new features in the v1.05 […]
Articles Tagged: server monitoring agent
[How to fix] Windows Server Monitoring Agent doesn’t start after server reboot
This issue may appear on some (older) versions of Windows:https://superuser.com/questions/1026496/automatic-services-doesnt-start-automatically-after-windows-restart In order to fix this issue you’ll need to switch the “HetrixTools Agent” service startup type from “Automatic” to “Automatic (Delayed Start)”. Here’s the steps you’ll need to follow in order to achieve this.(this must be done after you’ve installed the HetrixTools Windows Agent) Start […]
v1 Get Server Agent ID (SID)
API Call Name: v1 Get Server Agent ID API Call URL: https://api.hetrixtools.com/v1/<API_TOKEN>/get/agentid/<UPTIME_MONITOR_ID>/ API Call Info: This API Call is used to get (or generate) the unique Server Agent ID attached to an Uptime Monitor. If there is no Server Agent ID attached to the Uptime Monitor that you are requesting it for, a new one […]
v1 Server Stats
API Call Name: v1 Server Stats API Call URL: https://api.hetrixtools.com/v1/<API_TOKEN>/server/stats/<UPTIME_MONITOR_ID>/ API Call Info: This API Call is used to fetch Server Stats sent by your Monitoring Agent to our platform. To use this API Call, you need to have the Server Monitoring Agent installed on your server:https://docs.hetrixtools.com/category/server-monitor/ API Call Link Variables: <API_TOKEN> – your API […]
Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
In this guide we’ll describe how to install our PHP Server Monitoring Agent on your shared hosting environment that’s running on the DirectAdmin control panel. Step 1: Download the “hetrixtools_agent.php” file from GitHub and save it on your local computer. (a)Right-click on the link below, then select “Save Link As…”:https://raw.githubusercontent.com/hetrixtools/agent-php/master/hetrixtools_agent.php Step 2: Upload the “hetrixtools_agent.php” […]
Add a Server Agent Monitor (Heartbeat Monitor)
The Server Agent Monitor is a particular type of Uptime Monitoring, as our monitoring locations will not ping your target, but instead, your target will ping our platform in order to let it know it is online. This Uptime Monitor type uses our Server Monitoring Agent to send data to our platform every minute. In […]
Where do I find the SID (Server Monitor ID)?
When attaching a Server Monitor to any of your Uptime Monitors, this new Server Monitor will be assigned a SID (Server ID) to be identified when your server pushes usage data to our platform. You can find the SID like so:
What to do if the Server Monitoring Agent isn’t sending any data?
If you’re using our Server Monitoring Agent, but it isn’t sending any data to our platform, you will see an error like this: Here’s a few common things you should look for which may fix the issue: Most of these issues are beyond our control and out of our hands to fix, so you should […]