[November 6, 2017] Here’s the Changelog for version 0.9.59: Partial White Label now allows you to embed reports right into your website or billing system (just like Full White Label) – you can see the differences between Partial and Full White Label, in our documentation: https://docs.hetrixtools.com/partial-full-white-label/ All free accounts now have Partial White Label (as opposed […]
Articles Tagged: account credit
v0.9.58 – Changelog
[August 31, 2017] Version 0.9.58 is now live and it brings the following changes: We’ve worked to include all the timezones now (ie: the +30 minutes, +45 minutes, etc). You can modify your timezone from your Account Settings. Re-subscribe is now available when you click an Unsubscribe link, as we’ve had a few cases where users […]
v0.9.55 – Changelog
[May 21, 2017] We’re excited to announce this new version release, which contains quite a lot of new features. v0.9.55 – Changelog: Account Credit – used to manually and automatically pay your invoices (view documentation). Block View – a simple way of viewing your IPv4 Blacklist Monitors, neatly grouped up in /24 blocks (view documentation). Further blacklisting […]
Why am I being double charged? [PayPal]
Our billing system cannot charge your PayPal account, so we cannot double charge you. Now, there can be two scenarios in which you could be double charged, or it may seem that you are double charged: Scenario #1: One version is that you may have set up 2 different PayPal subscriptions that are sending money […]
Paying an Invoice with Account Credit
Start by going to your invoices from the top menu in your client area: Select any unpaid Invoice from your list of invoices: When you have enough funds in your Account Credit to cover an Invoice, you will notice an extra Payment Method being displayed on that Invoice: It will be extremely easy to spot, […]
Account Credit
Your Account Credit has two usages: You can manually use it to pay any of your unpaid invoices (except invoices for adding more funds to your Account Credit. Those cannot be paid with Account Credit, as it would be redundant). To learn how to manually pay an invoice with Account Credit, please read this article: https://docs.hetrixtools.com/paying-an-invoice-with-account-credit/ […]