Maintenance Mode

You can set one or more of your uptime monitors under Maintenance Mode. The downtime which occurs under Maintenance Mode is reported separately in your uptime reports in order for your clients to see that the downtime was indeed planned and did not happen unexpectedly. You can put a monitor under maintenance from the Status […]

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Delete Uptime Monitor

Unlike the blacklist monitors, when deleting an uptime monitor all data will be lost. You can delete an uptime monitor from the Action menu, like shown in the image below. Before the monitor gets deleted, you’ll be asked if you are sure about this, and a warning that all data will be lost when deleting […]

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Group Actions

Besides each monitor individual actions, there are also group actions that you can use to affect multiple monitors at once. Start by simply selecting the desired monitors from your list. We’ll quickly explain all of the actions available in the drop-down menu: Create Bulk Report – will create a Bulk Report containing all of the […]

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Search Uptime Monitors

You can search through your Uptime Monitors list pretty much the same way as described in our article regarding the Blacklist Monitors search: http://docs.hetrixtools.com/search-blacklist-monitors/ One thing worth mentioning here is that if you place an exclamation mark in front of your search keyword, our system will show you all of the Uptime Monitors that do […]

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Uptime Monitor Report

Accessing the uptime monitor report for any of your websites/services is done from the report link next to your website/service in your uptime monitors list. The report page will look something like this. We’ll take each individual panel and explain it below. The header: Contains your uptime monitor name, and the currently displayed history time frame in between […]

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Avoid PING False Positives

Some firewalls (CSF for instance) have a limit of maximum overall PING requests per second that your server can receive. The default limit is set to 1/s, meaning one request per second, so if 3 or 6 of our monitors all ping your server at the same time, then some/most of them will fail due […]

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Avoid Getting Our IPs Blocked

If you’re trying to monitor services on ports that are blocked in your server’s firewall or ports that run services requiring authentication, chances are that our monitor locations’ IPs will end up being blocked by your firewall. If this happens, then our system won’t be able to properly monitor your services, since they would appear […]

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Repeated Alerts

You can choose to be alerted multiple times while your monitors are offline. These repeated alerts will be sent after the initial downtime alert, which is sent by default. Here’s how to configure repeated alerts for any Uptime Monitor. When adding or editing an Uptime Monitor, click “show advanced settings”. Then scroll down till you […]

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SSL Monitoring

This feature is included for free in our Uptime Monitor service. You can choose to monitor the validity and authenticity of your SSL along with your website monitoring. Here’s how to do it. When adding or editing an HTTPS Website Uptime Monitor, click on “show advanced settings”: Now locate the SSL Verification settings: Here’s what each of […]

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Show Monitored Target In Uptime Reports

You can choose whether or not to display your monitored target in the Uptime Reports. When adding or editing any Uptime Monitor, click on the “show advanced settings”: Now scroll down and locate the following setting: The default value will always be not to show your monitored website link, ip address, or hostname in your […]

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